hlcc-handbook-on-human-values-and-professional-ethics
hlcc-handbook-on-human-values-and-professional-ethics
hlcc-handbook-on-human-values-and-professional-ethics
H L College of Commerce
Ahmedabad
Objectives
MORALS
Morals are the welfare principles enunciated by the wise people, based on their
experience and wisdom. They were edited, changed or modified in accordance
with the development of knowledge from time to time.
Morality is concerned with principles and practices of morals such as: What
ought or ought not to be done in a given situation? What is right or wrong about
the handling of a situation? What is good or bad about the people, policies, and
ideals involved?
VALUES
Humans have the unique ability to define their identity, choose their values and
establish their beliefs. All three of these directly influence a person‘s behaviour.
People have gone to great lengths to demonstrate the validity of their beliefs,
including war and sacrificing their own life. Conversely, people are not
motivated to support or validate the beliefs of another, when those beliefs are
contrary to their own. People will act congruent with their personal values or
what they deem to be important. A value is defined as a principle that promotes
well-being or prevents harm. Values are our guidelines for our success—our
paradigm about what is acceptable. Personal values are defined as emotional
beliefs in principles regarded as particularly favourable or important for the
individual. Our values associate emotions to our experiences and guide our
choices, decisions and actions.
INTEGRITY
Integrity is defined as the unity of thought, word and deed (honesty) and open
mindedness. It includes the capacity to communicate the factual information so
that others can make well-informed decisions. It yields the person‘s peace of
mind, and hence adds strength and consistency in character, decisions, and
actions. This paves way to one‘s success. It is one of the self-direction virtues. It
CIVIC VIRTUES
Civic virtues are the moral duties and rights, as a citizen of the country or an
integral part of the society and environment. An individual may exhibit civic
virtues by voting, volunteering, and organizing welfare groups and meetings.
This is a basic requirement for nurturing friendship, team work, and for the
synergy it promotes and sustains. The principles enunciated in this regard are:
Recognize and accept the existence of other persons as human beings,
because they have a right to live, just as you have.
Respect others’ ideas (decisions), words, and labour (actions). One need
not accept or approve or award them, but shall listen to them first. One
can correct or warn, if they commit mistakes. Appreciate colleagues and
subordinates on their positive actions. Criticize constructively and
encourage them. They are bound to improve their performance, by
learning properly and by putting more efforts.
Show goodwill on others. Love others. Allow others to grow. Basically, the
goodwill reflects on the originator and multiplies itself on everybody. This
will facilitate collinearity, focus, coherence, and strength to achieve the
goals.
LIVING PEACEFULLY
To live peacefully, one should start to install peace within (self). Charity begins
at home. Then one can spread peace to family, organization where one works,
and then to the world, including the environment. Only who are at peace can
spread peace. You can’t gift an article which you do not possess. The essence of
oriental philosophy is that one should not fight for peace. It is oxymoron. War
or peace can be won only by peace, and not by wars.
One should adopt the following means to live peacefully, in the world.
Get
Good health/ body (physical strength for service to enjoy the academic
environment in the institution)
Act
Help the needy with the head, heart and hands (charity).
Not hurting and torturing others physically, verbally or mentally.
CARING
Caring is feeling for others. It is a process which exhibits the interest in, and
support for, the welfare of others with fairness, impartiality and justice in all
activities, among the employees, in the context of professional ethics. It includes
showing respect to the feelings of others, and also respecting and preserving the
interests of all others concerned. Caring is reflected in activities such as
friendship, membership in social clubs and professional societies, and through
various transactions in the family, fraternity, community, country and in
international councils.
SHARING
For humanity, sharing is a culture. Happiness and wealth are multiplied, and
crimes and sufferings are reduced, by sharing. It paves the way for peace and
obviates militancy. Philosophically, the sharing maximizes the happiness for all
the human beings. In terms of psychology, the fear, divide, and distrust between
the haves and have-nots disappear. Sharing not only paves the way to
prosperity, but also sustains it. Economically speaking, benefits are maximized
as there is no wastage or loss, and everybody gets one’s needs fulfilled and
satisfied. Commercially speaking, the profit is maximized. Technologically, the
productivity and utilization are maximized by sharing.
HONESTY
Truthfulness is to face the responsibilities upon telling truth. One should keep
one’s word or promise. By admitting one’s mistake committed (one needs
courage to do that), it is easy to fix them. Reliable judgement, maintenance of
truth, defending the truth, and communicating the truth, only when it does good
to others, are some of the reflections of truthfulness. But trustworthiness is
maintaining integrity and taking responsibility for personal performance. People
abide by law and live by mutual trust. They play the right way to win, according
to the laws or rules (legally and morally). They build trust through reliability and
authenticity. They admit their own mistakes and confront unethical actions in
others and take tough and principled stand, even if unpopular.
Courage is the tendency to accept and face risks and difficult tasks in rational
ways. Self-confidence is the basic requirement to nurture courage. Courage is
classified into three types, based on the types of risks.
Look before you leap. One should perform Strengths, Weakness, Opportunities,
and Threat (SWOT) analysis. Calculate (estimate) the risks, compare with one’s
strengths, and anticipate the end results, while taking decisions and before
getting into action. Learning from the past helps. Past experience (one’s own or
borrowed) and wisdom gained from self-study or others will prepare one to plan
and act with self-confidence, succeed in achieving the desired ethical goals
through ethical means. Opportunities and threat existing and likely to exist in
future are also to be studied and measures to be planned. This anticipatory
management will help anyone to face the future with courage.
VALUING TIME
Time is rare resource. Once it is spent, it is lost forever. It can‘t be either stored
or recovered. Hence, time is the most perishable and most valuable resource
too. This resource is continuously spent, whether any decision or action is taken
CO-OPERATION
Willingness to understand others, think and act together and putting this into
practice, is cooperation. Cooperation promotes co linearity, coherence (blend),
co-ordination (activities linked in sequence or priority) and the synergy
(maximizing the output, by reinforcement). The whole is more than the sum of
the individuals. It helps in minimizing the input resources (including time) and
maximizes the outputs, which include quantity, quality, effectiveness, and
efficiency.
EMPATHY
Empathy is social radar. Sensing what others feel about, without their open talk,
is the essence of empathy. Empathy begins with showing concern, and then
obtaining and understanding the feelings of others, from others’ point of view.
It is also defined as the ability to put oneself into the psychological frame or
reference or point of view of another, to know what the other person feels. It
includes the imaginative projection into other’s feelings and understanding of
other’s background such as parentage, physical and mental state, economic
situation, and association. This is an essential ingredient for good human
relations and transactions.
SELF-CONFIDENCE
CHARACTER
INTRODUCTION
BUSINESS ETHICS
➢ Obstruction to Responsibility
Self-interest
Fear
Self-deception
Ignorance
Egocentric tendencies
Microscopic vision
Groupthink
Lying
Deliberate deception
Withholding information
Failing to adequately promote the dissemination of information
Failure to seek out the truth
Revealing confidential or proprietary information
Allowing one‘s judgment to be corrupted.
Common Morality
Common morality is the set of moral beliefs shared by all commerce students. It
is the basis for the other types of morality. In ethics, we usually think of such
principles as Ahimsa (no harm physically or mentally to or killing others or even
suicides), Satyam (no lies and break of promises), Contentment (no greed,
cheating or stealing) etc. We don‘t question these principles.
Personal ethics or personal morality is the set of moral beliefs that a person
holds. Our personal moral beliefs mostly and closely run parallel to the principles
of common morality, such as ahimsa, satyam and contentment. But our personal
moral beliefs may differ from common morality in some areas, especially where
common morality appears to be unclear or in a state of change.
Professional Ethics
WORK ETHICS
Work ethics is defined as a set of attitudes concerned with the value of work,
which forms the motivational orientation. It is a set of values based on hard work
and diligence. It is also a belief in the moral benefit of work and its ability to
enhance character. Work ethics may include being reliable, having initiative, or
pursuing new skills. The work ethics is aimed at ensuring the economy (get job,
create wealth, earn salary), productivity (wealth, profit), safety (in workplace),
health and hygiene (working conditions), privacy (raise family), security
(permanence against contractual, pension, and retirement benefits), cultural
and social development (leisure, hobby, and happiness), welfare (social work),
environment (anti-pollution activities), and offer opportunities for all, according
to their abilities, but without discrimination.
Workers exhibiting a good work ethic in theory should be selected for better
positions, more responsibility and ultimately promotion. Workers who fail to
exhibit a good work ethic may be regarded as failing to provide fair value for the
wage the employer is paying them and should not be promoted or placed in
positions of greater responsibility. Work ethic is not just hard work but also a set
of accompanying virtues, whose crucial role in the development and sustaining
of free markets.
Dilemmas are situations in which moral reasons come into conflict, or in which
the application of moral values are problems, and one is not clear of the
immediate choice or solution of the problems. Moral reasons could be rights,
duties, goods or obligations. These situations do not mean that things had gone
wrong, but they only indicate the presence of moral complexity. This makes the
decision making complex. There are some difficulties in arriving at the solution
to the problems, in dilemma.
Identification of the moral factors and reasons. The clarity to identify the
relevant moral values from among duties, rights, goods and obligations is
obtained (conceptual inquiry). The most useful resource in identifying
dilemmas in business is the professional codes of ethics, as interpreted by
the professional experience. Another resource is talking with colleagues
who can focus or narrow down the choice of values.
MORAL AUTONOMY
Moral autonomy is defined as, decisions and actions exercised on the basis of
moral concern for other people and recognition of good moral reasons.
Alternatively, moral autonomy means self-determinant or independent. The
autonomous people hold moral beliefs and attitudes based on their critical
reflection rather than on passive adoption of the conventions of the society or
profession. Moral autonomy may also be defined as a skill and habit of thinking
rationally about the ethical issues, on the basis of moral concern. Periodical
performance appraisals, tight-time schedules and fear of foreign competition
threatens this autonomy.
The attitude of the management should allow latitude in the judgements of their
accounting professionals on moral issues. If management views profitability as
more important than consistent quality and retention of the customers, it
discourages the moral autonomy, and accountants are compelled to seek
support from their professional societies and outside organizations for moral
support. It appears that the blue-collar workers with the support of the union
can adopt better autonomy than the employed professionals. Only recently,