Terms and Conditions

General Disclaimers
1. This Offer ('Offer') from SBI Cards and Payment Services Limited (hereinafter referred to as 'SBICPSL') is open
to SELECT cardholders holding a valid and current SBI Credit Card ('Cardholder'), excluding corporate card
('Card').
2. The Offer is applicable on customers who comply or fulfill criterion as determined by SBICPSL.
3. Under this offer, to be eligible for the complimentary gift/product, the cardholder needs to spend and/or do
asked number of transactions within the offer period (’Campaign Duration’) in accordance with the
instructions/specifications provided in the communication sent through SMS/Email by SBICPSL.
4. If the offer is based on online transactions and/or spends, customers who do any ONLINE credit card
transactions like travel booking, bill payments, movie ticketing or any other online transactions will qualify
for the offer subject to spending to target amount as communicated in the emailer and/or SMS. All the
cumulative online purchases within the offer period may also be clubbed together to avail the offer.
5. If the offer is based on POS (point of sale terminals) transactions and/or spends, customers who do POS
credit card transactions will qualify for the offer subject to spending to target amount as communicated in
the emailer and/or SMS. All the cumulative POS purchases within the offer period may also be clubbed
together to avail the offer.
6. Any qualifying transaction does not include spends on Fuel, ATM Cash Withdrawal, Easy Bill Pay, Balance
Transfer & Encash products of SBICPSL.
7. Returned purchases/reversals (for all transactions done during or before the offer period), disputed and/or
unauthorized/fraudulent transactions, EMI’s and fees/charges will not be considered for this offer.
8. Eligible cardholders for an E-gift Voucher, will be communicated a weblink to visit to claim the gift.
9. Validations such as OTP based process is mandatory to claim the gift.
10. OTP and other communications will happen on registered mobile number and/or email id only.
11. Cardholder to ensure that the registered mobile number is not on NCPR (National Customer Preference
Register) list to receive the e-code for redeeming the gift.
12. To Deactivate DND i.e. start getting promotional offer SMS/calls, send an SMS with the message START 1 to
1909.
13. SBICPSL reserves the right to revise/change/modify/discard offers and target construct at any point during
the campaign period

Segmented offer - Terms & Conditions

1. Cardholder to ensure and update latest mobile number and e-mail ID to receive periodic communication
related to this offer. In case, the eligible cardholder does not have a valid registered mobile number and/or
email address with SBICPSL, the E-gift Voucher code to redeem the gift will not be communicated.
2. Spends on multiple cards cannot be clubbed by the Cardholder for the said offer.
3. Delinquent and blocked Cardholders will not qualify for this Offer.
4. For E-gift Voucher offers, eligible cardholders will be communicated a weblink address to claim the gift. The
weblink will be communicated to eligible cardholders through SMS and/or email to registered mobile number
and/or email address updated with SBICPSL within 90 days from offer end date.
5. E-gift Vouchers will be sent only to those customers who have claimed the gift by visiting the weblink.
6. E-gift Vouchers can be used only once within the validity period.
7. Cardholder to ensure that the redemption of gift is done before expiry. Extension of codes will not be granted
under any circumstance.
8. One or more variants (e.g. colors, size) of each item shall be available with vendor, and vendor shall not
commit to a specific variant of the particular product being available throughout the validity
9. E-gift Voucher is applicable only on selected item for which Customer is eligible under the Offer.
10. In items which are available in multiple colors, orders shall be shipped for available colors and shipment of a
particular color is not committed.
11. SBICPSL will not be responsible for email bounces, non-delivery of SMSs, wrong email id/mobile number
updation or incomplete email id/mobile number updation in the system etc. Email/SMS will be sent to the
email id and mobile number as updated in SBICPSL’s system.
12. SBICPSL will not be responsible for non-delivery of E-gift Voucher code to redeem gift in case the mobile
number is on DND as per regulation.
13. All orders Subject to the Terms of Use & policies of Vendor(s).
14. E-gift Voucher code is valid for a specific product ONLY as communicated by SBICPSL.
15. E-gift Voucher discounts will be applied to the total merchandise value including VAT and other applicable
taxes.
16. E-gift Voucher cannot be clubbed with any other promotion/offer running on vendor unless otherwise
specified.
17. All orders are subject to stock availability at the time of placing of order at vendor.
18. By placing an order, the customer accepts all terms and conditions specified on the website.

Pantaloons Terms & Conditions

1. This is a Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) and can be redeemed for any product at
participating pantaloons stores across India. For list of Stores, click
here https://www.pantaloons.com/content/store-locators-9?source=firstband
2. The person who has the Pantaloons GV / GC is deemed to be the beneficiary.
3. Do inform the cashier that you plan to use the GV / GC for making payments before billing.
4. Validity period of the E-Gift voucher will not be extended under any circumstances.
5. Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) is redeemable only once and only by the bearer.
6. Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) is not valid at shop-in-shops & on jewellery.
7. Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) must be redeemed in full and partial redemption is not allowed.
8. Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) is not redeemable for cash or credit nor can be exchanged for
a gift voucher/gift card.
9. More than one GV / GC can be used in one bill.
10. Pantaloons GV / GC can be used during sale.
11. No duplicate will be issued if Pantaloons E-Gift voucher is lost or misplaced.
12. Providing the correct Mobile no & E-mail Id will be customer's responsibility for generation of E-GV Redemption
Code
13. The bearer of the E-Gift Voucher shall protect the E-Gift Voucher number and PIN to avoid misuse. Pantaloons
shall not assume any liability in case the E-Gift Voucher PIN gets stolen/compromised, Pantaloons shall neither
replace the e-GC nor refund cash.
14. Any dispute should be referred to the company and decision of the company shall be final.
15. Pantaloons Insta Gift Voucher (GV) / Gift Card (GC) has been issued subject to the terms of the company.
16. Dispute arising in respect of the E-Gift Voucher, shall be subject to the exclusive jurisdiction of the Mumbai Court.
17. Pantaloons makes full efforts to accept Insta Gift Vouchers (GV) / Gift Card (GC) but on account of any technical /
administrative reasons an outlet may refuse to accept the same.
18. Redemption Process for the Insta GV / GC
a. Customer receives an email & sms confirmation having the GV/GC Code and PIN
b. Cashier will put GV/GC no. & pin to redeem the voucher in the bill & reduce payable amount.
c. If bill value is greater than GV/GC value, customer to pay balance amount in other payment modes.
19. For any concern, write to [email protected]
Standard Terms & Conditions
1. SBICPSL shall not be liable in any manner whatsoever or howsoever for any loss or damage or claims that may
arise out of or otherwise howsoever from any refusal by vendor to honor this offer for any reason whatsoever.
2. SBICPSL does not hold out any warranty or make any representation of the delivery, quality, merchantability,
suitability etc., of the products and/or services offered by vendor and SBICPSL shall not entertain any
correspondence in this regard.
3. The products & services offered under this offer are at the sole responsibility of the participating Merchants
and at their exclusive costs and consequences. SBICPSL does not endorse, nor recommends the quality,
merchantability, fitness for a particular purpose(s), after sale services, warranties etc., of the products and/or
services being made available under this offer.
4. Pictures of products shown in the communication sent to the customer either through mailers or advertised
on the website are representative only and may not bear an exact resemblance to the actual products. SBICPSL
shall under no circumstances be responsible towards the same.
5. Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu
by SBICPSL or by the Vendor.
6. All government Levies like GST , TDS, any Local Tax, etc., shall be payable by the Cardholder as applicable at
the time the respective Programs were offered.
7. Any person availing this offer shall be deemed to have accepted these Terms and Conditions
8. Any query regarding the Offer or any matter related thereof will be entertained only till 60 days post offer
end date. SBICPSL will not entertain any correspondence or communication regarding this offer thereafter.
9. This Offer is a standalone Offer and the benefits offered under this Offer cannot be clubbed together and/or
in any way be cumulated with any other offer of SBICPSL in any manner or form.
10. Any disputes arising out of this Offer shall be subject to arbitration under the Indian Arbitration and
Conciliation Act, 1996 including any statutory amendments carried thereof. Arbitration shall be conducted by
a sole arbitrator appointed by SBICPSL for this purpose and the award of the arbitrator shall be final and
binding on the cardholder and SBICPSL. The place of arbitration shall be at New Delhi and the language of
arbitration shall be English. Existence of a dispute, if any, shall not constitute a claim against SBICPSL. This
offer will be governed by and construed in accordance with Indian law
11. In case of any dispute, decision of SBICPSL shall be final and binding.
12. If any term of this offer is held by a court of competent jurisdiction to be invalid or unenforceable, then this
offer, including all of the remaining terms, will remain in full force and effect as if such invalid or unenforceable
term had never been included.
13. Cardholders are not bound in any way to participate in the Offer. Any such participation is voluntary and the
same is being made available purely on a 'best effort basis'.
14. SBICPSL reserves the right to modify or change any of the terms and conditions applicable to the Offer or
cancel the partial or entire offer at its sole discretion without prior notice.
15. SBICPSL may engage, hire, use the services of agent(s) and/or any third party(ies) for the purpose of providing
marketing or sales related services or any other related services in relation to its products on its behalf and
the customer may be required to deal with such agents/third parties/service providers with respect to such
product/services.