Wal-Mart 2021

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The Resource Based View of the Firm


The object of strategic analysis…

• Explain why a firm or a group of firms is making above


normal returns
– i.e. More than their long run average costs
• Two possible explanations
– It’s something to do with the industry in which they
operate
External analysis - Porter 5 Forces
– It’s something the firm owns or controls
Internal analysis, the RBV
Why some firms make more $ than
others
• If firms are identical and their products are
commodities
– Industry concentration
– Up and down stream bargaining power
– Threat of new entry or substitution
• If products or firms are heterogeneous
– Differences in:
• Cost structure
• Value created (innovation, brand)
• Value appropriated (brand, switching costs)
Two puzzles

• Some industries with no apparent industry barriers


to entry are concentrated and profitable
• Empirical study - firm differences account for
much more variation in performance than industry
differences
(Rumelt 1992)
• In some fragmented industries some firms making
substantial profits
– e.g., Nucor in steel
The Fundamental Question
Why are some firms more successful than others?

Industrial Organization Perspective:


Profits = f (industry structure)
Choose “good” industries, adapt your strategy to “fit”

Resource-Based View:
Profits = f (internal firm capabilities)
Step 2

Internal Analysis
SWOT Analysis
Firm resources

Tangible resources Intangible resources


• Land
• Buildings
• Materials
• Money Relational resources Capabilities
• Relationships • Knowledge
`contracts’ (CI, mkt insight)
• Reputation •Capabilities
`brands’ NPD (R&D, Mkt Res)
•Attitude
• Resource: an observable - but not
necessarily tangible - asset that can be
valued and traded (e.g. brand, patent,
land or license)
• Capability: is intangible- can not be
valued and can change hands only as
part of its entire unit

(Source: Makadok, 2001)


RBV argues that…..
the heterogeneous market positions
of close competitors arise from
each firm’s unique bundle of
resources and capabilities

(Source: Hoopes, Madesn and Walker, 2003)


• RBV explains sustained competitive
advantage in terms of heterogeneity in
resources and capabilities
• Scarce resources and capabilities that
are critical for value creation can be
imperfectly mobile and cannot be
acquired in the open market

(Source: Besanko, Dranove, Shanley and Schaefer, 2004)


• Competitive advantage is sustainable if
competitors can not duplicate/
neutralize it. This happens when
• Firms may differ with respect to
resources & capabilities and the
differences persist
• Isolating mechanisms (analogous to
barriers to entry) may work to
protect the competitive advantage
of firms
(Source: Besanko, Dranove, Shanley and Schaefer, 2004)
• Isolating mechanisms are to firms what entry barriers are to industries
• Impediments to imitation
• Legal restrictions
• Superior access to inputs/customers
• Market size and scale economies
• Intangible barriers
• Casual ambiguity
• Historical circumstances
• Social complexity
• Early mover advantage
• Reputation and buyer uncertainty
• Switching costs
• Network Effects

(Source: Besanko, Dranove, Shanley and Schaefer, 2004)


• Positioning analysis
• Would the proposal provide competitive advantage?
• Sustainability – Is the competitive advantage sustainable?
• Imitation
• Substitution
• Hold-up
• Slack
• Flexibility – Is it possible to exit/ back-track on the
commitment?
• Judgment – Is the commitment credible? Does it fit with the
firm’s distinctive competence?
Sustainability of Competitive Advantage

Imitation Substitution

Added Value

Appropriated
Value

Slack Holdup

(Source: Ghemawat, 2006)


Is the resource or Implications
capability…
• Neutralize threats and
Valuable exploit opportunities

Rare • Not many firms possess

Difficult to imitate • Physically unique


• Path dependency
• Causal ambiguity
• Social complexity
Difficult to substitute • No equivalent strategic
resources or capabilities
(Source: Dess, Lumpkin & Eisner, 2004)
Is a Resource…

Difficult Without Implications


Valuable Rare to Substitutes for Competitiveness
Imitate
No No No No Competitive disadvantage
Yes No No No Competitive parity
Yes Yes No No Temporary competitive
advantage
Yes Yes Yes Yes Sustainable competitive
advantage

Source: Adapted from Barney 1991. Firm Resources a Sustained Competitive Advantage. Journal of Management, 17:99-120.
Gregory G. Dess and G. T. Lumpkin
Competence

Distinctive
competence Knowledge
Tangible
Resources
Resources
Core or Capabilities
Competence
Fruin’s ‘bow tie’ model of core
competency
Core (distinctive) Products
competency
e.g. Honda
Small internal
combustion engine
Motorcycles
Cars
Lawn mowers
Outboard motors
ATVs
Generators
“V.R.I.”

• Valuable
– To customers
• Which means we may be able to raise prices above those of our less
valued competitors.
– To us
• Which means we may be able to maintain lower costs than our
competitors
• Their costs are a floor below which prices will not fall, leaving us with a
profit even when they have none.
• Rare
– If customers have no alternative they will have to pay more than it
costs us to make the product or deliver the service
– We can appropriate some of the value we create
• Inimitable
– ensures rarity into the future
WalMart Inc.
Distribution centers
Walmart discount operations, HBS case, 1987
• The second worst thing a
manufacturer can do is to sign a
contract with Wal-Mart. The worst?
Not sign one.

Anonymous consultant

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