Wal-Mart 2021
Wal-Mart 2021
Wal-Mart 2021
Resource-Based View:
Profits = f (internal firm capabilities)
Step 2
Internal Analysis
SWOT Analysis
Firm resources
Imitation Substitution
Added Value
Appropriated
Value
Slack Holdup
Source: Adapted from Barney 1991. Firm Resources a Sustained Competitive Advantage. Journal of Management, 17:99-120.
Gregory G. Dess and G. T. Lumpkin
Competence
Distinctive
competence Knowledge
Tangible
Resources
Resources
Core or Capabilities
Competence
Fruin’s ‘bow tie’ model of core
competency
Core (distinctive) Products
competency
e.g. Honda
Small internal
combustion engine
Motorcycles
Cars
Lawn mowers
Outboard motors
ATVs
Generators
“V.R.I.”
• Valuable
– To customers
• Which means we may be able to raise prices above those of our less
valued competitors.
– To us
• Which means we may be able to maintain lower costs than our
competitors
• Their costs are a floor below which prices will not fall, leaving us with a
profit even when they have none.
• Rare
– If customers have no alternative they will have to pay more than it
costs us to make the product or deliver the service
– We can appropriate some of the value we create
• Inimitable
– ensures rarity into the future
WalMart Inc.
Distribution centers
Walmart discount operations, HBS case, 1987
• The second worst thing a
manufacturer can do is to sign a
contract with Wal-Mart. The worst?
Not sign one.
Anonymous consultant