1 VOCABULARY

Educàlia Editorial UNIT 1 AT THE OFFICE

1. Match the following jobs with the right definition: 2. How do you say the jobs from activity 1 in your
language?
Head of IT Managing Director __________________________________________
Chief Accountant __________________________________________
Sales Representative
__________________________________________
Head of Research and Development
__________________________________________
Telemarketing Representative Receptionist
__________________________________________
Sales Director Human Resources Director __________________________________________
Marketing Director Customer Service Clerk __________________________________________

Laboratory Technician Administrative Assistant __________________________________________

__________________________________________
Financial Director Computer Programmer
__________________________________________
__________________________________________
1. Deal with customer’s complaints and problems: __________________________________________
________________________________________ __________________________________________
2. Sell things on the phone: _____________________ __________________________________________
3. Look after selling and promoting things: _________ __________________________________________
4. Receive and assist clients: ____________________ __________________________________________

5. Look after the company’s money: ______________ __________________________________

6. Organise meeting: __________________________ 3. Fill in the gaps with the appropriate word from the
7. Plan where and when to sell a product: __________ box. There may be more than one right answer.
8. Look after the workers and employees: __________ customer workplace employer employees
9. Look after the company’s computers: ____________
workers staff co-worker client
10. Sell and promote the company’s products: _______
_______________________________ 1. James and a _______________ were preparing the
exposition together.
11. Look for the maintenance and audit of business
accounts: _______________________ 2. I feel very comfortable at my ________________.

12. Supports laboratory staff, maintain glassware, logs 3. The _______________ went on strike last month.
and record books: ________________ 4. How many ________________ are there at your
13. Look after the development activities of the ________________?
company: _______________________ 5. Thomas asked his _____________ for a salary rise.
14. Write code to create software programmes: 6. She’s one of our biggest and most important
_______________________________ ______________________.
15. Control and oversee the company’s operations and 7. The company needs to hire more full-time
staff: ___________________________ __________________ for the next month.

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4. March the following abbreviations and acronyms
VOCABULARY

5. Choose the right verb in each sentence.

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(A-U) with the right word or expression (1-10):
1. Our customers are paying / listening to us on
A. IT L. Corp. time. There’s no need to be worried.
B. Acct. M. E.g. 2. The research department is developing /
C. Ad/advert N. Ea. eliminating a new product for next season.

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D. Approx. O. ETA
3. I want to introduce / summarize you the new clerk.
E. APR P. I.e.
4. A visitor is coming next week. We’ll receive /
F. ASAP Q. LLC
follow him in the meeting room.
G. ATTN R. PO
H. Co. S. PS 5. We need to search / order the internet and find
I. COD T. Recd. more information about it.
J. CSR U. RSVP 6. How do you say in your language these verbs?
K. Dept. Write five sentences using some of them:

1. “Répondez si’l vous plait” French for “please, reply”. lead schedule review advise arrange
solve improve assist upgrade Increase
2. Approximately
manage purchase supply
3. Received
4. Limited liability company (a type of business which __________________________________________
the owners are not responsible for the liabilities and __________________________________________
debts of the company)
__________________________________________
5. Corporation __________________________________________
6. Customer service representative __________________________________________
7. Post script (a short message at the end of a letter) __________________________________________
8. Purchase order __________________________________________

9. In other words __________________________________________

_____________________
10. Department

11. Annual percentage rate 7. Write the following numbers in words:

1. 13:
12. Estimated time of arrival
2. 15:
13. Each
3. 85:
14. Example given 4. 139:
15. Cash on delivery 5. 782:
16. Company 6. 1.245:

17. Attention (used to indicate who a letter is for) 7. 9.020:

8. 12.475:
18. Advertisement
9. 1st:
19. As soon as possible
10. 12th:
20. Account
11. 20th:
21. Information Technology
12. 48th:
13. 33rd:
A__ B__ C__ D__ E__ F__ G__ H__ I__ J__ K__
14. 75th:
L__ M__ N__ O__ P__ Q__ R__ S__ T__ U__
15. 92nd:
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1 GRAMMAR

Present simple
We use the present simple to talk about:

− regular habits and routines.

We usually go swimming at the weekend.
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− permanent situations.
David lives in Madrid.

− scientific facts.
Water boils at 100˚C.

− states, not actions, e.g. like, believe, know.

She doesn’t like watermelon.

Present continuous
We use the present continuous to talk about:

− something that is happening now or ‘around now’.

They’re cooking a paella at the moment.

− temporary situations.
He’s visiting his grandparents in Italy.

− changing or developing situations.

The number of car accidents every year is increasing.

− future arrangements.
She’s going to the cinema this weekend.

Stative verbs

We can use the present continuous with some state verbs (e.g. like, look, love, sound) to emphasise that a situation is
temporary or for a period of time around the present.

Mental state verbs

With some verbs describing mental states (e.g. realise, regret, think, understand) we can use the present continuous to
emphasise that we have recently started to think about something or that we are not sure about something.

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1. Put the tense uses and clue words into the correct
GRAMMAR

e. My friends and I never/sometimes go out on

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column. Mondays. We go to school on Tuesday.

CLUE WORDS USES f. Bob rarely/generally eats a healthy breakfast. He

1. Tomorrow 1. Plans for the future is slim and athletic.

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2. Right now,... 2. Mental processes g. My family and I often/sometimes go to the
3. Never, sometimes, 3. Something Caribbean. It is so expensive to travel there on
always,... happening now summer holidays.
4. Once a week,... 4. Routine
4. Write these sentences with the present continuous.
a) Present simple: 1. (she / go to school now)
Uses: _________________________________________
______________________________________
Clue words:
b) Present continuous: 2. (I / read a boring book)

Uses: _________________________________________
______________________________________
Clue words:
3. (she / not / wash her clothes)
2. Choose the correct option. Use the present simple _________________________________________
of the verbs in brackets.
______________________________________
Brenda live / lives / doesn’t live in a small town in 4. (the cat / chase a mouse?)
England. Every day, she gets up / get up / doesn’t _________________________________________
gets up at seven o’clock. She has / have / doesn’t ______________________________________
have breakfast at home and then she takes / take /
5 (she / cry?)
doesn’t take her school bus. She is / be / are a good
_________________________________________
student and she has / have / doesn’t have many
______________________________________
lessons every single day. She studies / studyes / study
6. (he / not / study English)
Spanish and hospitality but she hate / hates / don’t
_________________________________________
like computer technology because she hasn’t got /
______________________________________
doesn’t have got / have got a laptop. In a future, she
wants / want / doesn’t wants to become a chef and 7. (we / drive to France?)
works / work / doesn’t work in a famous restaurant. _________________________________________
______________________________________
3. Choose a proper adverb of frequency.
8. (they / watch a film? )
a. He is frightened of water. He always/never goes _________________________________________
swimming
______________________________________
b. They are very hungry after school, so they always/ 9. (where / she / go now? )
rarely have a meal after school. _________________________________________
c. She usually/never cleans her house on Saturdays. ______________________________________
She’s got time on Saturdays. 10. (I / not / leave right now)
d. My mother normally/seldom goes to play tennis. _________________________________________
She loves it. ______________________________________

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1 GRAMMAR

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5. Fill in the blanks with the correct form of the verbs in brackets. Use present simple or continuous. Pay
attention to the stative verbs.

Today (be) ________ the fifth day of my trip in Texas. I am exhausted and my legs (shake) ___________ My feet
(kill, really) __________ me and I (spend) ________ a lot of money, but I (want, still) _________ to finish this lovely
adventure.

Texas is a fascinating state in the USA, but I have a great deal to learn. Everything (be) _______ so different to
Spain, and I (try) _______ to adapt to the new way of life here. I (improve) _________ my English amazingly and
this (help) _________ me to communicate with local people here; unfortunately, I (learn, not) __________ foreign
languages quickly. Although I (understand, not) _________________ much yet, I believe that I (improve, gradually)
_______________. Much more than if I had stayed in Spain.

I (travel, currently) ____________ with my flatmate Caroline, she is from Atlanta, another state here in the USA, she is
studying in a University here in Texas. She (be) _______ a friendly girl, she (be) _______ twenty years old. He (study,
always) ____________ at home and she(complain) ____________ that I am too lazy. I (do) _______ my best, but she
is more intelligent than I am, because all her grades are A+. Maybe, I am just feeling sorry for myself because I (get)
_______ demotivated.

Right now, she (sit) _______ with another friend of us, Karen, she (be) _______ also another student. They (discuss)
___________ the differences between life in Europe and life in the USA. I (know, not) _________ what to say. Karen
(speak) __________ English very well and she (try) ________ to teach me some difficult words in English. Every time
Caroline (say) _______ a new word, I (try) _______ to repeat it. Unfortunately, Karen (seem, also) _____________ to
have difficulty learning foreign languages. I just hope we don’t get lost in this process of learning new words.

6. Put the verb in brackets in the correct form (Present Simple or Present Continuous).

Next Saturday, my parents and I _________ (go) camping in the woods. We are going to Hocking Hills, it _____________
(be) a lovely place in Ohio. I ______________ (organize) the food, because I ___________ (like) cooking. My
father ________________ (have) a big car with a trailer, so he _____________ (plan) the transportation. My mother
______________ (buy) a new tent, she ___________ (like) going camping every year, so she ___________ (want)
a great tent and lots of other equipment. My sister _________ (think) we’re crazy. She (like) _____________ holidays
in comfortable hotels, so she ______________ (take) a trip to Cleveland instead.

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7. Multiple choice.
GRAMMAR
1
1) A: What __________ ? B: He’s a cook. 5) He _______ the last iphone. He’s so lucky!
a. is your father doing a. is having
b. is your father do b. have
c. does your father do c. has

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d. does your father doing
6) A: Where’s your brother? B: He’s in the kitchen. He
2) Why __________ sunglasses? It’s raining today. _______________ fish and chips.
a. do you wear a. cooks

b. are you wearing b. is cooking

c. do you wearing c. is cook

d. are you wear d. cook

3) A: How often __________ to the gym? B: About twice 7) A: What ____________ ? B: I’m looking for my friends,
a week. I can’t find them..

a. do you go a. are you doing

b. do you do
b. are you going
c. you are doing
c. are you go

d. do you going

8) A: ___________ the birthday party? B: Yes, it is

4) _______ a really good article at the moment.
awesome.
a. I read
a. Are you enjoying
b. I’m reading
b. Do you enjoy
c. I reading
c. Are you enjoy
d. Do you enjoying

8. Cross out any improbable answer.

Dear Charles,
Thanks for your letter. I apologise / ’m apologising for not writing to you before, but I’ve been very busy. When I
decided to study Office Administration in this school, you warned me that it would be really hard work, but I admit /
’m admitting that I didn’t really believe you. Don’t get me wrong, I don’t suggest / ’m not suggesting that I don’t
like/ am not liking it. It’s incredibly rewarding, but I now realise / ’m now realising how hard it is. When I get home
I just eat, not very well, I confess / ’m confessing.

What about you? How do you find / are you finding living in London? I know / ’m knowing how difficult it was for
you to move to another country, but it would be lovely if you could come and stay with me for a weekend if you want.
I’ve got plenty of room in my apartment. I guarantee / ’m guaranteeing to work as well as you do.

Hope to hear from you soon.

Keep in touch.
Love,
Sandra

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