6-SAP BTP Artificial Intelligence

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SAP BTP: Artificial Intelligence (AI)

Describing Artificial Intelligence (AI)


Business Introduction

Technologies like machine learning and bots are called artificial intelligence (AI). Your company
wants to use bots to automate business processes and reduce manually repetitive tasks. Your
company wants to have more precise and predictive data insights through AI.

Artificial Intelligence – Introduction

With over four decades of experience, SAP knows what it takes to help organizations move to the
next technology opportunity – without throwing away their existing infrastructure investments. We
see that the move to the cloud and artificial intelligence can be a struggle for some organizations.
We also know that there has been a big change in customer landscapes. Largely homogeneous data
on-premise has evolved into a rich variety of data types from different sources. This leads to hybrid,
heterogeneous system and data landscapes. You can utilize artificial intelligence through services
running on top of the SAP BTP and making your projects more innovative and flexible.

End-To-End Innovation
Drive End-to-End Innovation with Different Levels of Artificial Intelligence
Analyze data across your organization in an instant so you can automatically act on insights, address
business challenges quickly, and create new opportunities.

SAP offers multiple products including artificial intelligence. These are the AI integrated business
processes and solutions. In addition, there are more standalone software solutions utilizing artificial
intelligence:

SAP AI Business Services

Automate business processes to enrich the customer experience by using SAP AI Business Services.

SAP AI Launchpad

SAP AI Launchpad is a multitenant software as a service (SaaS) application in SAP Business


Technology Platform. Customers and partners can use SAP AI Launchpad to manage AI use cases
(scenarios) across multiple instances of AI runtimes (such as SAP AI Core).

SAP AI Core

SAP AI Core is a service in the SAP Business Technology Platform which is designed to handle the
execution and operations of your AI assets.

SAP HANA Cloud


SAP HANA Cloud embeds several machine learning libraries, designed and optimized for massive
parallel in-memory processing. There are two major components available within SAP HANA Cloud,
which can be used for machine learning:

PAL – Predictive Analysis Library

APL – Automated Predictive Library

Embedded AI Capabilities

SAP offers several scenarios where Artificial Intelligence (AI) is integrated into business processes
and existing SAP solutions. Therefore, you can make use of some of the positive effects of AI without
using an additional SAP solution. You can optimize every aspect of your business with AI-powered
insights, recommendations, and automation immediately. You run AI built on leading ethics and data
privacy standards while maintaining full governance and lifecycle management across your entire
organization.

You can enhance the four main business processes of an intelligent, sustainable enterprise through
using integrated AI scenarios. Transforming your recruit-to-retire process with SAP AI to closely
connect the employee experience to your organization’s business objectives and improve all
activities involving recruiting, career development, travel expenses, retention, and offboarding can
be done with integrated capabilities such as:

Intelligent staffing analysis in SAP S/4HANA.

intelligent résumé screening in SAP Fieldglass.

learning recommendations in SAP SuccessFactors.


and more.

Transform your lead-to-cash process with SAP AI – from the first marketing contact to post-purchase
service and every touch point in between. Improve all activities related to marketing, sales,
customer service, order fulfillment, service delivery, invoicing, and accounts receivable through
integrated functions such as:

Intelligent performance predictions in SAP S/4HANA.

Opportunity scoring in SAP Sales Cloud.

AI intrusion detection in SAP Customer Data Cloud.

and more.

Transform your design-to-operate process by using SAP AI to streamline manufacturing and


strengthen product lifecycle management (PLM). With SAP AI, you can improve all activities related
to identifying, acquiring, designing, prototyping, and decommissioning products or services with
capabilities such as:

Accurate delivery date predictions in SAP S/4HANA Cloud

Emissions forecasting in SAP S/4HANA Cloud

Visual inspections in SAP Digital Manufacturing Cloud

and more.

Transform your source-to-pay process with SAP AI to gain enhanced visibility and transparency into
the entire supply chain. Improve all activities related to managing sourcing and procurement,
including planning, spend management, contracting, procurement, supplier payment, and
collaboration with AI powered functions such as:

New supplier recommendations in SAP Ariba.

Predictive analytics for contract consumption in SAP S/4HANA Cloud.

Automated data enrichment in SAP Ariba.

and more.

Describing SAP AI Business Services


SAP AI Business Services
SAP AI Business Services provide strategic services and applications that automate and optimize
corporate processes and enrich customer experience across the intelligent, sustainable enterprise.
They are provided as re-usable services for SAP Business Technology Platform customers. They
provide an API access to AI capabilities which you can utilize in your scenarios and development
projects through services on top of the SAP Business Technology Platform.

For example, you can integrate personalized recommendations to your users based on your data and
the users data. Or, you can accelerate document processing through the business document
processing services: Document Classification, Document Information Extraction and Business Entity
Recognition. For example, vendor inquiry or central inbox scenarios can get enhanced with them.

Describing SAP AI Core and SAP AI Launchpad

SAP AI Core
SAP AI Core is SAP’s runtime for heavy-load AI. It allows you to train and deploy your AI models cost-
efficiently at scale. You benefit from accelerated performance with GPU support while ensuring cost-
efficiency by choosing from a broad range of storage, CPU and GPU service plans, as well as by
benefiting from built-in autoscaling and scale-to-zero.

Moreover, you benefit from SAP-managed model deployments that hide the complexity of managing
deployments from you and simply expose an API endpoint that you can integrate and consume in
your business applications.

Finally, you can easily integrate your AI use cases built on SAP AI Core via the unified AI API.

SAP AI Launchpad
SAP AI Launchpad is the central application to access and manage your AI use cases. You can connect
to multiple runtimes via the unified AI API and streamline the AI lifecycle management of your use
cases within SAP AI Launchpad. On the one hand, you benefit from centralizing your AI lifecycle
management in a single tool, and, on the other hand, you benefit from the unified AI lifecycle in AI
API, without requiring you to know service-specific details.

Furthermore, you can continuously monitor your models in SAP AI Launchpad and improve their
performance based on the insights. You can capture metrics from your training runs and compare
the metrics across models as well as visualize them in charts to gain deeper understanding. This
allows you to identify the configurations that achieve optimal performance.

AI API

The AI API is not a product but a unified API definition that AI runtimes implement, such as SAP AI
Core, and to which consuming applications can connect to. With this unified API definition, you
benefit from unified consumption in your business applications and unified operations and
management in SAP AI Launchpad.

On the one hand, you only need a single implementation in your business applications to connect to
different AI runtimes, which reduces the amount of effort to integrate an AI use case and increases
your flexibility in choosing AI runtimes.

On the other hand, the unified AI API enables you to manage your AI use cases in the same fashion
within SAP AI Launchpad, no matter which AI runtime you use.

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