Unit 1: Weightage 5 marks

Q.1.A. 2 marks

Questions for 2 marks

Note: Below are the pointers for the questions you can elaborate and your own words and
1. Is management considered an art, science, or profession?

Management is considered both an art and a science. Reason: It is a science because it involves
systematic knowledge, theories, and principles. It is an art because it requires practical skills, creativity,
and intuition in handling real-life situations.

2. How effective planning leads to project or organizational success?

Effective planning ensures resources are allocated efficiently, objectives are clearly defined, and
timelines are set. Example: In a construction project, detailed planning helps in meeting deadlines,
staying within budget, and maintaining quality by anticipating challenges and mitigating risks.

3. How failure of one management function impacts the other function?

Failure in one function (e.g., planning) can affect others like organizing and controlling. Example: If
planning is poor, organizing the resources becomes difficult, leading to delays in execution and
improper control of progress.

4. Levels of Management and Required Skills:

Management has three levels:

 Top Management: Focuses on strategy, requires decision-making, and leadership skills.

 Middle Management: Implements policies, needs technical skills and leadership abilities.

 Lower Management: Executes plans, requires technical expertise and interpersonal skills.

5. Resource in an Organization:

Resource refers to assets required to achieve organizational goals. Categories:

 Human Resources: People working in the organization.

 Non-Human Resources: Materials, capital, equipment, and technology.

6. How Technology Influences Organizing Function?

Technology helps in better resource management, improves communication, and facilitates smooth
operations. Example: Software tools like ERP systems organize data and streamline processes, making
organizing more efficient.
7. Staffing and Its Importance:

Staffing refers to the process of recruiting, selecting, training, and developing employees. It’s critical
because it ensures the right people are in the right roles to achieve organizational goals.

8. Challenges in Executing Staffing in Today's Business Era:

 Talent Shortage: Difficulty in finding skilled labor.

 Globalization: Managing a diverse, cross-cultural workforce.

9. Motivation and Its Significance:

Motivation refers to the drive that inspires individuals to work towards organizational goals. It is
significant as it increases productivity, job satisfaction, and retention rates.

10. How Communication Facilitates Decision-Making?

Effective communication ensures that accurate and timely information is available, enabling managers
to make informed decisions. Example: Regular meetings and reports help managers understand
problems and take corrective actions.

11. How Corrective Actions Contribute to Control?

Corrective actions are taken when performance deviates from the plan. They ensure that the
organization stays on track by adjusting operations or processes. Example: If sales fall below target,
corrective actions like marketing campaigns or product adjustments may be initiated.

12. Principle of Scalar Chain:

The scalar chain principle refers to a clear chain of authority from top to bottom of an organization. It
ensures smooth communication and order. Significance: It maintains hierarchy and clarifies reporting
relationships.

13. Principle of Remuneration:

It refers to fair compensation for work done. Significance: It affects motivation by ensuring employees
feel valued for their contributions. Proper remuneration leads to higher job satisfaction and reduces
turnover.

14. Esprit de Corps and Team Spirit:

Esprit de corps promotes unity and harmony among employees. Opinion: A strong team spirit fosters
collaboration, trust, and better performance, enhancing organizational success.
15. How Equity Enhances Relations in an Organization?

Equity ensures fairness in the treatment of employees, leading to a positive work environment.
Example: Equal opportunities for career growth and recognition boost morale and productivity.

16. Technology in Facilitating Coordination Among Teams:

Technology, like project management software, facilitates real-time updates, collaboration, and
seamless communication, ensuring efficient coordination across teams.

17. Vision and Mission Statements in Strategic Management:

 Vision Statement: Describes the long-term goals and aspirations of an organization.

 Mission Statement: Outlines the organization’s purpose, including what it does and how it
serves its stakeholders.

18. Importance of Strategic Management Process:

Strategic management is essential because it aligns resources and actions with the organization’s
objectives, helping in achieving long-term success and adaptability to market changes.

19. Steps in Strategic Management Process:

The process includes:
1. Environmental Scanning
2. Strategy Formulation
3. Strategy Implementation
4. Evaluation and Control
Flowchart:
Environmental Scanning → Strategy Formulation → Strategy Implementation → Evaluation and
Control
Q.1.B. 3 marks

Questions for 3 marks

1. Environmental Scanning for a Food Joint Expanding to Online Ordering

Strengths:

 Increased Market Reach: Online ordering expands the business's reach, attracting
new customers who prefer convenience.

 Convenience and Efficiency: Customers benefit from the convenience of ordering

online, increasing satisfaction and repeat business.
Weaknesses:

 Technical Challenges: The food joint may face issues with website/app
development, payment systems, or delivery coordination.

 Increased Competition: Online ordering platforms often lead to higher competition

as more food joints enter the digital space.

2. Competitive Advantage for a Tech Startup in AI

Potential Advantage:

 Proprietary Technology or Algorithms: Developing unique AI algorithms or

technologies can provide a competitive edge by offering better performance or
functionality than competitors.
Significance:
This advantage is significant because it positions the startup as an innovative leader in
the market, attracting investors, customers, and potential partnerships while
differentiating the company from others in a rapidly evolving field.

3. Principle of Henry Fayol to Improve Workplace Efficiency

Principle:

 Order (Organization): Fayol's principle of "Order" focuses on having a systematic

arrangement of resources and people, ensuring everything has a place and tasks are
well-organized.
Explanation:
 By applying the order principle, the office can become more structured, reducing
clutter and disorganization. Clear processes and designated spaces would enhance
workflow and increase productivity.

4. Division of Work to Improve Productivity in a Manufacturing Plant

Principle:

 Division of Work: This principle involves dividing tasks based on specialization so

that employees can focus on specific roles, leading to increased efficiency.
Explanation:
By applying this principle, the manufacturing plant can ensure that workers focus on
either old or new business verticals, reducing the inefficiencies caused by
multitasking. Specialization would allow employees to become more proficient and
productive in their designated roles.

5. Adapting to Digital Tools in Management

Example:

 Use of Data Analytics for Decision-Making: Managers can leverage digital tools
like data analytics to make informed decisions based on real-time data rather than
intuition.
Explanation:
This allows managers to improve decision-making efficiency, optimize operations,
and track performance in a more systematic and effective way.

6. Stability of Tenure to Enhance Team Dynamics and Productivity

Explanation:

 Focusing on stability of tenure can improve team dynamics by reducing turnover,

which promotes better cohesion, trust, and collaboration among team members.

 Increased Stability: By fostering long-term employment, employees become more

committed to their roles, leading to higher productivity and a deeper understanding of
team goals.

7. Discipline to Improve Employee Punctuality and Customer Service

Strategy:
  Clear Rules and Consistent Enforcement: Management can implement strict
policies regarding punctuality and customer service standards and enforce them
consistently.
Explanation:
This promotes accountability among employees and ensures that they understand the
consequences of not adhering to established standards, thus improving discipline and
overall performance.

8. Factors for Top Management Decision in Entering a Global Market

Factors to Consider:

 Market Demand and Potential: Understanding consumer demand in the target

market and assessing the size and growth potential.

 Cultural and Legal Differences: Analyzing any legal or cultural barriers that might
impact operations, including regulatory constraints or consumer preferences.

 Competition: Evaluating local and international competitors in the new market.

 Resource Availability: Considering the availability of human, financial, and

technological resources to support global operations.

9. Challenge in Digital Platform Launch and Overcoming It

Challenge:

 User Adoption and Technology Integration: Ensuring customers and employees

adapt to the new platform and its technologies.
Strategy to Overcome:

 User Training and Support: Provide comprehensive training to both employees and
customers on using the platform effectively, ensuring smooth integration and better
user experience.

10. Managing a Diverse Workforce in Hybrid Mode

Challenges:

 Communication Barriers: Remote work can lead to miscommunication or lack of

clarity due to diverse work styles and cultural differences.
  Team Cohesion: Different time zones, working hours, and varying levels of
engagement can hinder team collaboration. Recommendations:

 Regular Virtual Meetings and Team Building: Foster better communication by

organizing regular meetings, creating forums for informal interaction, and using
collaborative tools to strengthen team bonds.

11. Addressing Employee Concerns During Automation Transition

Strategy:

 Transparent Communication and Training Programs: Address employee

concerns through open dialogue, explaining the benefits of automation, and offering
training programs to upskill employees.
Explanation:
This approach reduces anxiety about job security and helps employees see the value
in automation while adapting to new technological changes, fostering a smoother
transition.

12. Challenges and Strategies for Remote Work Cohesion and Productivity

Challenges:

 Isolation and Lack of Engagement: Employees may feel disconnected or lack

motivation when working remotely.

 Difficulty in Collaboration: Remote work can create barriers to spontaneous

communication and collaboration.
Strategies to Enhance Collaboration:

 Virtual Team Building Activities: Organize virtual social events or team-building

activities to boost morale and engagement.

 Use of Collaboration Tools: Implement platforms like Slack or Zoom to enhance

communication and project tracking, ensuring a sense of community and shared goals.