EUR ViridianWS Operator (AM-0205-04)

VIRIDIAN WS™
Eurasia
RoHS Compliant
Electronic Gaming Machine
Operator Manual
AM-0205-04
Preface Operator Manual
© Aristocrat Technologies Australia Pty Ltd 2011
Copyright in this manual is owned by Aristocrat Technologies Pty Ltd and is protected by Australian and
International intellectual property laws.
Aristocrat Technologies Pty Ltd only permits use and other actions in relation to this manual by a person who:
a. is an authorised licensee of Aristocrat Technologies Pty Ltd;
b. is licensed by each relevant gaming authority to possess equipment to which this manual relates; and
c. at the time of the use or action, is legitimately in possession of the Aristocrat Technologies Australia Pty
Ltd equipment to which this manual relates.
Aristocrat Technologies Pty Ltd does not permit use or other actions in relation to this manual by any other
person. If you have not obtained a licence from Aristocrat Technologies Pty Ltd to use this manual or the
equipment to which it relates, you should contact your local Aristocrat Technologies Pty Ltd office to secure
such licence.
To the extent permitted by law Aristocrat Technologies Pty Ltd prohibits any copying, alteration, modification,
decompilation, or other tampering, adaptation, translation, sale, lease or other commercial exploitation of this
manual or any part of it, or any removal, defacement or replacement of any registered trademarks of Aristocrat
Technologies Pty Ltd which may appear in this manual, software or on the machinery in which it is embodied.
In particular, to the extent permitted by law, Aristocrat Technologies Pty Ltd prohibits any distribution of this
manual to, or access to this manual by, any person other than your employees and/or contractors who are
bona fide engaged in the operation of the equipment to which this manual relates.
Trademarks
Aristocrat and Aristocrat game names and Aristocrat products mentioned in this manual are trademarks or
registered trademarks of Aristocrat Technologies Australia Pty Ltd.
WARNING:
 This is a Class A product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate action.
 The equipment described in this manual is certified and classified for indoor use only.
CAUTION:
All functions of the machine are controlled by complex electronics. Unqualified personnel must
not interfere with any mechanisms or controls as this may permanently damage the machine and
lead to expensive repairs or component replacement, and will render the warranty void.
NOTE:
Procedures outlined in the Installation Chapter of the Service Manual and throughout this manual
ensure compliance with the standards AS60950, EN60950 and UL22. These Standards define
the stability requirements for equipment in normal operation and service mode.
ii
Operator Manual Preface
Warnings, Cautions and Notes

Warnings, Cautions and Notes appear throughout this manual. They are designated as shown below:
WARNING:
Indicates an operating procedure or maintenance practice which, if not correctly followed, could
result in personal injury or loss of life.
CAUTION:
Indicates an operating procedure or maintenance practice which, if not strictly observed, could
result in damage to or destruction of the equipment, or corruption of the data.
NOTE:
Indicates an operating procedure, maintenance practice or condition which requires highlighting.
Restrictions of Hazardous Substances (RoHS)

This EGM complies with Directive 2002/95/EC on the restriction of the use of certain hazardous substances
(RoHS) in electrical and electronic equipment. All components for repair or upgrade of this EGM must be
ROHS compliant.
When ordering new components for this EGM, it is the responsibility of the venue to specify that the
components are for a RoHS compliant EGM.
Important Safety Information

This document contains important information about the use of the equipment and hazards involved in owning
and operating the equipment to which it relates. The equipment can be very hazardous if used other than in
accordance with this document.
Inform Yourself and Your Staff

You must read this document before using the equipment or opening any part of the equipment. Ensure your
staff do too.
The equipment itself is marked with important warning labels detailing dangers.
 Check for warning labels whenever opening any part of the equipment.
 Read and comply with all warning labels you see when operating or opening the equipment.
 Under no circumstances remove or alter any warning label.
Be Careful
If you do not follow the directions in this manual and on warning labels you increase the risk of the following
things occurring:
 Serious personal injury, including electrocution and amputation. Unless you are a trained technician,
tampering with the EGM can kill you.
 Serious damage to the equipment.
 Serious damage to other equipment.
 Serious damage to the premises housing the equipment.
 Rendering the warranty void.
iii
Manuals and Part Catalogues

Operator Manual
The operator manual is mainly aimed at club staff, particularly floor personnel.
The Operator Manual:
 Gives a general overview of the hardware and software.

 Provides procedures for day to day operations and general maintenance.
Service Manual
The service manual is mainly aimed at technicians. It covers areas of machine servicing and maintenance that
must be carried out by licensed technicians.
The Service Manual:
 Gives a general overview of the hardware and software.

 Provides instructions for installation and fault finding.
 Describes in detail each of the major components of the EGM.
Parts Catalogue
The parts catalogue is aimed at operators and service technicians.
The Parts Catalogue:
 Shows illustrations of each of the components of the EGM.

 Links each illustration with part numbers.
iv
Operator Manual Preface
Record of Amendments
Rev. Date Description By
01 Feb 2011 Original issue for submission. AU TechDocs
02 Jul 2011 Original issue. AU TechDocs
03 Jul 2011 General updates. AU TechDocs
04 Oct 2011 Periodic update. AU TechDocs
v
Brief History of Aristocrat Technologies Australia Pty Ltd

Aristocrat Technologies Australia Pty Ltd, established in 1953, is one of the oldest and most successful
gaming machine manufacturers. Aristocrat has supplied machines to every country and region in the world
where gaming machines are legal, including Austria, France, Germany, Holland, Malaysia, New Zealand, the
Philippines, Africa, Singapore, Russia, South America, and the USA.
vi
Operator Manual Contents
Table of Contents
General Description....................................................................... 1-1
1.1 Physical Description ................................................................................ 1-1
1.2 Functional Description ............................................................................ 1-7
1.3 Specifications........................................................................................... 1-8
Machine Modes .............................................................................. 2-1

2.1 Modes of Operation ................................................................................. 2-1
2.2 Play Mode ................................................................................................. 2-1

2.2.1 Player Operation .................................................................................................... 2-4
2.2.2 Main LCD Screen ................................................................................................... 2-5
2.2.3 Sounds and Tunes ................................................................................................. 2-5
2.2.4 Playbuttons ............................................................................................................. 2-5
2.2.5 EGM Self-Test ........................................................................................................ 2-6
2.2.6 Security .................................................................................................................. 2-6
2.2.7 Light Tower............................................................................................................. 2-9
2.2.8 Electromechanical Meters .................................................................................... 2-11
2.2.9 Electronic Meters.................................................................................................. 2-11
2.3 Operator Mode Menu ............................................................................. 2-12

2.3.1 Machine Identification .......................................................................................... 2-15
2.3.2 Accounting Information ........................................................................................ 2-16
2.3.3 Diagnostic Information Menu ............................................................................... 2-26
2.3.4 Test/Diagnostics Mode ......................................................................................... 2-37
2.3.5 Operator Setup/Selections Menu ......................................................................... 2-48
2.3.6 Miscellaneous Menu ............................................................................................ 2-55
2.3.7 Current Active Lockups ........................................................................................ 2-65
vii
Contents Operator Manual
2.4 Operator Mode Menu – Worldbase .......................................................2-66

2.4.1 Machine Identification........................................................................................... 2-71
2.4.2 Operator Setup/Selections ................................................................................... 2-71
2.4.3 Accounting Information......................................................................................... 2-89
2.4.4 Diagnostics Information ...................................................................................... 2-108
2.4.5 Test/Diagnostics Mode ....................................................................................... 2-122
2.4.6 Miscellaneous ..................................................................................................... 2-135
2.4.7 Current Lockup ................................................................................................... 2-145
Day-to-Day Operations................................................................... 3-1

3.1 Overview ...................................................................................................3-1
3.2 Cabinet ......................................................................................................3-1

3.2.1 Opening and Closing Doors ................................................................................... 3-2
3.2.2 Switching EGM On or Off ....................................................................................... 3-3
3.3 Cashbox Clearance (if fitted)...................................................................3-4
3.4 Refilling Hopper (if fitted) ........................................................................3-4

3.4.1 Changing Hopper Refill Settings ............................................................................ 3-4
3.5 Bank Note Stacker Clearance (if fitted) ..................................................3-5
3.6 Loading Ticket Printers (if fitted) ............................................................3-5

3.6.1 FutureLogic Printer (if fitted) ................................................................................... 3-5
3.6.2 Ithaca Epic 950 Thermal Printer (if fitted)............................................................... 3-6
3.6.3 Nanoptix Paycheck Printer (if fitted) ....................................................................... 3-8
3.7 Reading Electromechanical Meters (if fitted) ........................................3-9
3.8 Cancelling Credit....................................................................................3-10
3.9 Resolving Disputed Win Claims ...........................................................3-11
3.10 Performance and Audit Calculations ...................................................3-12
viii
Care and General Maintenance .................................................... 4-1

4.1 Overview ................................................................................................... 4-1
4.2 Cabinet ...................................................................................................... 4-1
4.3 AC Power Cord......................................................................................... 4-1
4.4 Coin Handling Assembly (if fitted) ......................................................... 4-2

4.4.1 Coin Chute Assembly ............................................................................................. 4-2
4.4.2 Coin Validator ......................................................................................................... 4-2
4.4.3 Clearing Coin Jams ................................................................................................ 4-3
4.5 Hopper (if fitted) ....................................................................................... 4-5
4.6 Bank Note Acceptor ................................................................................. 4-7

4.6.1 MEI BNA Maintenance (if fitted) ............................................................................. 4-7
4.6.2 JCM UBA BNA Maintenance (if fitted) ................................................................... 4-9
4.6.3 CashCode BNA Maintenance (if fitted) ................................................................ 4-11
4.6.4 Maintenance ......................................................................................................... 4-13
4.7 Ticket Printer .......................................................................................... 4-14

4.7.1 FutureLogic PSA-66-ST2 Printer Maintenance (if fitted) ..................................... 4-14
4.7.2 Ithaca Epic 950 Printer Maintenance (if fitted) ..................................................... 4-14
4.7.3 Nanoptix Paycheck 3 Printer Maintenance (if fitted) ........................................... 4-15
4.7.4 Paper Quality........................................................................................................ 4-15
4.8 Touch Screen ......................................................................................... 4-15
Machine Conditions and Messages ............................................. 5-1

5.1 Machine Alerts ......................................................................................... 5-1
5.2 Message Displays and Conditions ......................................................... 5-2

5.2.1 Cabinet ................................................................................................................... 5-2
5.2.2 Power ..................................................................................................................... 5-5
5.2.3 Coin Handling (if fitted) ........................................................................................... 5-6
ix
5.2.4 Hopper (if fitted) ...................................................................................................... 5-7
5.2.5 Bank Note Acceptor (if fitted) ................................................................................. 5-8
5.2.6 Printer (if fitted) ....................................................................................................... 5-9
5.2.7 LCD Screens ........................................................................................................ 5-10
5.2.8 Electronic Meters .................................................................................................. 5-11
Glossary ......................................................................................... G-1
Index ................................................................................................. I-1
x
List of Figures
Figure 1-1 Typical EGM .......................................................................................................................1-2

Figure 1-2 Internal View of Typical EGM .............................................................................................1-3
Figure 1-3 Internal View of Typical EGM Doors ...................................................................................1-4
Figure 1-4 Casino Topbox and Topper ................................................................................................1-5
Figure 1-5 Typical EGM Functional Diagram .......................................................................................1-7
Figure 2-1 Basic Game Operation in Play Mode ..................................................................................2-2
Figure 2-2 Format of Game Display.....................................................................................................2-3
Figure 3-1 Cabinet Door and Lock Location .........................................................................................3-1
Figure 3-2 Main Power Switch Location ................................................................................................3-3
Figure 3-3 FutureLogic Printer – Ticket Loading ...................................................................................3-6
Figure 3-4 Ithaca Epic 950 Printer – Ticket Loading .............................................................................3-7
Figure 3-5 Nanoptix Printer – Ticket Loading........................................................................................3-8
Figure 3-6 Electromechanical Meters Location .....................................................................................3-9
Figure 4-2 Example of Coin Validator and Coin Chuting......................................................................4-4
Figure 4-3 Medium Capacity Cyclone Hopper .....................................................................................4-5
Figure 4-4 MEI BNA Transport with Scanning Channel Open .............................................................4-7
Figure 4-5 JCM UBA BNA Transport with Scanning Channel Open ....................................................4-9
Figure 4-6 CashCode BNA Transport with Scanning Channel Open .................................................4-11
xi
List of Tables
Table 1-1 EGM Modules ..................................................................................................................... 1-1

Table 1-2 EGM Key Types .................................................................................................................. 1-6
Table 1-3 Physical Characteristics ...................................................................................................... 1-8
Table 1-4 Supply Voltage Requirements ............................................................................................. 1-8
Table 1-5 Power Requirements with Dual LCD Screen Configuration ................................................. 1-8
Table 1-6 Auxiliary Power .................................................................................................................... 1-9
Table 1-7 Environment ........................................................................................................................ 1-9
Table 2-1 Door Security Functions ....................................................................................................... 2-8
Table 2-2 Two-Tier Light Tower ........................................................................................................... 2-9
Table 2-3 Three-Tier Light Tower ....................................................................................................... 2-10
Table 2-4 Four Tier Light Tower ......................................................................................................... 2-10
Table 2-5 Operator Mode Menu Displays - Overview ........................................................................ 2-13
Table 2-6 Log Sizes .......................................................................................................................... 2-26
Table 2-7 Details of Tests ................................................................................................................. 2-41
Table 2-8 Operator Mode Menu Displays - Overview ........................................................................ 2-67
Table 2-9 Log Sizes ........................................................................................................................ 2-108
Table 2-10 Details of Tests ............................................................................................................. 2-125
Figure 4-1 Example of Coin Validator .................................................................................................. 4-3
Table 5-1 Conditions and Messages - Lamps and LEDs..................................................................... 5-2
Table 5-2 Conditions and Messages - Feature Topbox Lighting ......................................................... 5-3
Table 5-3 Conditions and Messages - Sound...................................................................................... 5-4
Table 5-4 Conditions and Messages - Power ...................................................................................... 5-5

Table 5-5 Conditions and Messages - Coin Handling.......................................................................... 5-6
Table 5-6 Conditions and Messages - Hopper .................................................................................... 5-7
Table 5-7 Conditions and Messages - Bank Note Acceptor ................................................................ 5-8
Table 5-8 Conditions and Messages – Printer..................................................................................... 5-9
Table 5-9 Conditions and Messages – Main LCD Screen ................................................................. 5-10
Table 5-10 Conditions and Messages – Topbox LCD Screen ............................................................ 5-11
Table 5-11 Conditions and Messages – Electronic Audit Meters ...................................................... 5-11
xii
Operator Manual General Description
Chapter 1
General Description
1.1 Physical Description

The Aristocrat™ electronic gaming machines (EGMs) are assembled from various modules. The
following table identifies and describes the various EGM modules.
Table 1-1 EGM Modules
EGM Module Description

Cabinet The cabinet is the outer enclosure that houses all the components.
LCD screen The main LCD screen is the primary display for game operation and
status. The topbox may be fitted with an additional LCD to provide
additional game and jackpot display.
Touch screen (if The touch screen allows game play by touching the screen.
fitted)
Carrier board The carrier board interfaces with the EGM components, and it
houses the central processor and other logic components.
Backplane board The backplane board connects the carrier board to the EGM
components.
Logic cage The logic cage is a secure enclosure that houses the carrier board
assembly. The section of the backplane board that interfaces with
the carrier board is located at the back of logic cage.
Power supply unit The power supply unit converts AC mains input voltage into low
(PSU) voltage DC power directed to the EGM components via the
backplane board.
Coin handling system The coin handling system validates inserted coins or tokens, and
(if fitted) directs coins to the hopper, cashbox or coin tray.
Hopper (if fitted) The hopper holds and dispenses coins.
Bank note acceptor The bank note acceptor validates inserted notes and tickets.
(BNA) (if fitted) Validated bank notes and tickets are stored in the note stacker.
Player marketing The player marketing module direct provides an interface to a venue
module (PMM) (if network system that records player transactions and sends
fitted) messages to individual players.
Electromechanical Electromechanical meters are used to record accounting data in a
meters (if fitted) physical format.
Ticket printer (if The ticket printer provides players with redeemable tickets.
fitted)
Communications The communications interface links the EGM to networks and other
interface (if fitted) equipment.
Topbox (if fitted) The topbox houses an additional LCD screen.
Light tower (if fitted) The light tower provides additional customer service and security.
1-1
General Description Operator Manual
Figure 1-1 Typical EGM
11
10 12
13
9
14
8
7 15
6 16
5
17
4
18
3
19
1
2
20
1
VIWSC
AB _018
22 21
Legend
1 Lower Main Door 9 Player Marketing Module 17 Bank Note Entry
(PMM) (if fitted) (if fitted)
2 Belly Door/Artwork 10 Topbox LCD Screen 18 Belly Door Lock
3 Mid Trim 11 Speakers 19 Electromechanical
Meters (if fitted)
4 Playbuttons 12 Topbox Door 20 Lower Main Door Lock
5 Ticket Exit 13 Cabinet 21 Woofer
(if fitted)
6 Pay Panel 14 Upper Main Door 22 Coin Tray (if fitted)
7 Coin Entry (if fitted) 15 Reset Key Switch
8 Main LCD Screen 16 Meter/Audit Key Switch
1-2
Figure 1-2 Internal View of Typical EGM
8
4
9
10
11
3
12
13
2
14
15
1 16
VIWSCAB_019
Legend
1 Hopper (if fitted) 7 Upper Main Door 13 Lower Main Door
Catch Catch
2 On/Off Switch 8 Reset Key Switch 14 Lower Main Door
Lock
3 Ticket Printer 9 Meter/Audit Key 15 Bank Note Acceptor
(if fitted) Switch Cage Lock
4 Logic Cage 10 Electromechanical 16 Woofer
Meters (if fitted)
5 Speakers (2 off) 11 Bank Note Acceptor
(if fitted)
6 Topbox LCD Screen 12 Bank Note Stacker
1-3
Figure 1-3 Internal View of Typical EGM Doors
1
VIWSCAB_021
Legend
1 Lower Main Door 4 Lower Main Door 7 Upper Main Door
Latch and Optics Latch
Light Pipe
2 Coin Chuting (if fitted) 5 Playbutton Switches 8 Upper Main Door
3 Coin Validator 6 Main LCD Screen
(if fitted)
1-4
Figure 1-4 Casino Topbox and Topper
6 VIWSCAB_007
Legend
1 Topper (if fitted) 3 LCD Screen 5 Speakers (2 off)
2 Topbox Door 4 Player Marketing Module 6 Topbox Locking Tabs
(PMM) (if fitted) (2 off)
1-5
The EGM requires keys for locks and switches for effective security and operation. Keys and
locks may vary between venues. Keys can only be removed when returned to the locked
position.
Table 1-2 EGM Key Types
Name Function Type

Meter/Audit Key Accesses the Operator Mode Menu (refer to the
Switch Machine Modes chapter). Insert the meter/audit
key and turn it clockwise to the audit position.
Allows the operator to view the electromechanical
KEY_
meters (if fitted). Insert the meter/audit key and 0 01
turn it clockwise to the meter position.
Reset Key Allows the operator to reset the EGM after a
Switch (if fitted) handpay (refer to Machine Modes chapter). Insert
the reset key and then turn it clockwise and back
again.
KEY_
0 01
Lower Main Allows the operator to open the lower main door.
KEY
Door Lock Insert the key and turn it clockwise. _002
Belly Door Lock Provides security for the belly door along with the
KEY
belly door switch. Insert the key and turn it _002
clockwise.
Logic Cage Allows the operator access to the logic cage.

KEY
Lock (if fitted) Insert the key and turn it clockwise. _002
Bank Note Allows the operator access to remove the bank

KEY
Acceptor Cage note stacker. When two locks are fitted, one key _002
Door Lock(s) turns clockwise and the other key turns

(if fitted) anticlockwise to open.
Bank Note Allows the operator to remove bank notes from
KEY
Acceptor the stacker. Insert the key and turn it clockwise. _002
Stacker Lock(s) Open the door and remove the bank notes.
1-6
1.2 Functional Description

The carrier board contains the central processor and the software required for game generation
and video graphics. The backplane board distributes all data and control signals to and from the
carrier board.
The backplane board also distributes regulated low-voltage power from the power supply unit.
Figure 1-5 Typical EGM Functional Diagram
Electro
Topbox LCD Playbuttons mechanical
LCD Screen Speakers Screen and LEDs meters
Carrier Board Backplane Board
Validator
Bank Note
and/or Ticket Coin
Communications Interface Acceptor Diverter
Display and
Indicators
I/O
Network Processor/
Subsidiary Equipment Cashbox Hopper
Network Communications
(External communications
modules will vary with the
EGM configuration)
Coin Tray
VIFUNC_001
Some peripherals and modules are not fitted in some jurisdictions.
1-7
1.3 Specifications
Table 1-3 Physical Characteristics
Dimensions
Height of cabinet plus topbox (casino top) 1352mm (53.23")
Height of chop top cabinet (to trim) 1103mm (43.43")
Width at back of cabinet/ 540mm (21.26")/
width including trims 585mm (23.03")
Depth (at base) 425mm (16.73")
Minimum recommended console width 711mm (27.99")
Weight
With casino topbox and bank note acceptor (approximate) 105kg (232lb)
The power supply and monitor are capable of accepting different AC mains voltages.
Table 1-4 Supply Voltage Requirements
Mains Input Voltage

Minimum 100V AC
Maximum 240V AC
Frequency 50Hz/60Hz
Typical power consumption values are dependent on actual EGM configuration. The values
below are given for EGMs with high range options.
Table 1-5 Power Requirements with Dual LCD Screen Configuration
Mains Input Current 115V AC 240V AC

EGM Typical 1.65A 0.8A
Power Consumption at Nominal Voltage 115V AC 240V AC
EGM Typical (real power) 190W 190W
Typical Heat Load 650BTU/hr 650BTU/hr
1-8
Table 1-6 Auxiliary Power
Maximum Load Current 115V AC 240V AC

Auxiliary Power Outlet (main switch controlled) 1A 1A
Auxiliary Power Outlet (independently switched) 1A 1A
Power Consumption at Nominal Voltage 115V AC 240V AC
EGM Maximum (excluding auxiliary loads) Maximum allowed Maximum allowed
by PSU by PSU
Power Factor 115V AC 240V AC
>50% load, typical 0.95 0.95
Table 1-7 Environment
Operating Storage
Minimum Temperature 10°C (50°F) -20°C (-4°F)
Maximum Temperature 40°C (104°F) 60°C (140°F)
Relative Humidity 0 - 85% non-condensing 0 - 95% non-condensing
1-9
Notes
1-10
Operator Manual Machine Modes
Chapter 2
Machine Modes
2.1 Modes of Operation

The electronic gaming machine (EGM) operates in two modes:
 Play mode permits game play while the lower main door is closed and locked, the
meter/audit key is in the neutral position and there are no fault or lockup conditions.
 Audit mode enables the operator to configure the EGM, view audit information, carry out
EGM tests and reset EGM faults. To access this mode, set the meter/audit key to the audit
position.
2.2 Play Mode

In play mode the EGM:
 Permits game play.

 Displays graphics for player operation.
 Operates security and audit features.
 Monitors and records game play.
 Runs self-checking/testing.
 Displays guidance for players, operators and technicians.
Depending on how the EGM is configured, credits may be registered by:
 Inserting coins.
 Inserting tokens.
 Inserting bank notes.
 Using a cashless system.
In a cashless system, credits are transferred to and from the EGM by either a computer link or a
smart card. The EGM has security features to ensure that only valid currency is accepted.
The player determines how many credits to wager by pressing one of the [Bet] playbuttons. The
bet meter on the screen shows the credits wagered.
The player starts a game by pressing one of the active playbuttons. The EGM runs the game
sequence and displays the outcome on the screen.
The EGM is equipped with electronic audit meters that continuously monitor and record credit
movement and game activity. This information is used for audit calculations and security
purposes. Electromechanical meters may also be fitted.
If the EGM encounters an abnormal condition, it alerts the operator by automatically entering
lockup. In lockup, game play is disabled to prevent any further player interaction and guidance
information is displayed in the game message area.
2-1
Machine Modes Operator Manual
Figure 2-1 Basic Game Operation in Play Mode
2-2
The figure below shows the format of a game display. The symbols on the screen will vary
depending on the game.
Figure 2-2 Format of Game Display
The credit, bet and win game meters show the number of credits applicable at the current stage
of the game. Comments appear in four message lines to guide players and operators as the
game progresses. The denomination icon can appear in either the top right or bottom right
corners of the screen. EGM conditions, including security alerts, are also displayed in the
message area. Examples of messages are:
 Game comments That’s A Winner
Good Luck
Well Done
 Feature information Four Free Spins Remaining
 Player instructions Game Over Play Now
1 Credit Per Line
 Lockup Message Door Open Belly Panel
Door Open Main
For information on lockup messages, refer to the Operator Mode Menu > Current Lockup
display.
In play mode the EGM operates with full security features. For example, the EGM monitors
operations and alerts operators if a malfunction or tampering occurs. Electronic meters and
electromechanical meters record details of game play and EGM operations in play mode.
2-3
The EGM provides menu controls that enable the venue to change options to suit player and
house preferences. These options may include:
 Game percentage.
 Base credit value (a game credit), EGM token amount for coin entry and acceptable bank
note denominations.
 Links to house and stand-alone progressives in various levels.
 Hopper coin-collect limit.
 Game gamble option.
 Volume settings for sounds and tunes.
For more information, refer to the Operator Mode Menu - Operator Setup/Selections Menu.
NOTE:
Jurisdictional requirements must be followed when configuring EGMs.
2.2.1 Player Operation

When the EGM is switched on and the lower main door is closed and locked, the EGM
automatically conducts a self-test. If no faults occur game play begins.
Credits are added to the EGM and the credit meter on the main LCD screen increments and the
mid-trim playbuttons become active and flash. The player may add more credits or press one of
the playbuttons to play the game.
The player selects the number of credits to bet. The number of bets selected is shown on the
bet meter on the main LCD screen.
To begin game play the player pushes the [Play] playbutton. The line combinations are
evaluated at the end of each game played. If a result is a winning combination, a win tune plays
and the main LCD screen shows the number of credits won in the win meter.
The player may send the credits in the win meter to the credit meter by pressing the [Take Win]
playbutton or collect the amount won as a payout by pressing the [Collect] playbutton. The
payout can be collected from the hopper (via the coin tray), the printer (via a ticket) or an
attendant (via a handpay).
When the player collects a win, the EGM prevents functions such as game play and currency
entry until the hopper has dispensed the coins into the coin tray. A hopper sensor counts the
coins being dispensed and the credit meter decrements to zero.
Due to the limit on the number of coins that can be held in the hopper and other payout
considerations, there is a limit to the number of coins that the EGM can pay out. This is called
the hopper collect limit and it may be set via the Operator Mode Menu, by the site controller or
by the host system, depending on EGM and game configuration.
When a player collects a win, the value of the game credits is greater than the hopper collect
limit or the EGM is not configured to pay out via the hopper and a printer is available, a ticket is
printed. The game credit on the screen and the Credit electronic meter are reset to zero.
2-4
When a player collects a win, the value of the game credits is greater than the hopper collect
limit and a printer is not available, the cancel credit procedure is used to handpay the amount:
 The message Cancel Credit Call Attendant is displayed (the value of credits to be
paid out is displayed).
 The attendant handpays the value of the credits and resets the EGM using the reset key.
 The message Credits paid out $99.99 is displayed on the screen.
 The Cancel Credit electronic meters and electromechanical meters record the number of
credits paid out.
 The game credit on the screen and the Credit electronic meter and electromechanical
meters are reset to zero.
Pressing the [Reserve] playbutton displays the message Machine Reserved on the screen.
This enables players to reserve an EGM for a short period. Pressing the [Service] playbutton
lights a tier in the light tower to catch the attention of floor attendants.
2.2.2 Main LCD Screen

The main LCD screen provides high-resolution graphics which can display attractive game
illustrations and animations, as well as player messages, operator menus and information
displays.
The simulated spinning reels take up most of the screen area. The area at the top of the screen
displays credit, bet and win information. The message display area is between these two areas.
The coin denomination icon is shown in the top right or bottom right of the screen.
The main LCD screen is fitted with a touch screen that enables games to be played by touching
designated areas of the screen.
2.2.3 Sounds and Tunes

Sounds and tunes are used in combination with graphics and animation to increase game
appeal.
Different sounds signify various EGM conditions such as alarm, reel spin, reel stop, win, lose,
double-up win, jackpot bell, coins entering the EGM and coins falling to coin tray. Each game
has specific sounds and tunes. The volume of the sound system can be adjusted in the Sound
System Setup display.
A generic attract mode tune lasting approximately five seconds accompanies the occurrence of
the attract mode screen. It repeats at one minute intervals until attract mode is exited. Attract
mode is configured in the Attract Mode Setup display.
2.2.4 Playbuttons
Playbutton layouts vary in different jurisdictions and for different games. Each playbutton has a
LED behind it that may either be lit, unlit, flashing, or flashing at double speed, depending on the
game situation and the machine mode.
2-5
2.2.5 EGM Self-Test

When the EGM is switched on, it automatically initiates a self-test that continues in the
background as long as the EGM is in play mode. During the self-test, the EGM checks the
electronic meter data held in computer memory and carries out audit calculations using
essential meter counts. The self-audit calculation formula varies depending on EGM
configuration.
The memory holds up to three copies of the electronic meter data: Meter Set 1, Meter Set 2 and
Meter Set 3. If the data in one meter set does not match that in the other two sets, the data of
the two identical sets overwrites the single set.
2.2.6 Security
When the EGM is in play mode, it continuously operates with the following security features.
Coin Handling Assembly (if fitted)

The Coin Handling Assembly consists of a coin validator to determine the validity of inserted
coins, a coin diverter and coin chuting to direct coins to the correct destination and a photo-optic
module to monitor the position of the coin diverter. The Coin Handling Assembly is fitted and
adjusted at the factory to suit a specific coin denomination.
The coin entry is located on the mid trim and is set to accept a specific coin denomination for a
particular EGM. It does not accept oversized or bent coins.
The coin validator, coin chuting and diverter solenoid are mounted to a panel on the inside of
the lower main door. Coins pass through the validator after they are inserted into the coin entry.
Accepted coins are directed to the hopper or cashbox via the accept chute and rejected coins
are directed to the coin tray via the reject chute.
If the inserted coin is valid, the appropriate credits are registered in the game credit display and
game play may take place. The Cash In and Credit jurisdictional meters and the Cash In
electromechanical meter are incremented accordingly.
The credit meter on the game display accumulates in credits and the electronic meters
accumulate in whole and decimal monetary units. The electromechanical meters accumulate in
whole and decimal monetary units but only display to the nearest whole monetary unit.
Coins are sent to the hopper until it is full. After this, coins are diverted to the cashbox.
The EGM software monitors the signals from the Coin Handling Assembly. Unusual conditions
and faults such as Coin Acceptor Fault and Coin Diverter Fault are registered by
EGM lockup, video messages and increments in the appropriate diagnostic meters.
If the EGM software indicates that coins intended for the hopper are diverted to the cashbox or
vice versa, the Cashbox Instead Hopper or Hopper Instead Cashbox diagnostic meter is
incremented. These totals allow adjustment and balancing of the hopper and cashbox
collections.
2-6
Hopper (if fitted)

If the hopper is empty and the player is in credit and collects a win, the EGM locks up and
display a Hopper Empty message and the Hopper Empty electronic meter increments. The
hopper is refilled according to house rules, after which game play may resume.
During a payout, the hopper disc rotates and passes coins onto the coin runner where they are
counted by the hopper photo-optic detector. After passing the detector, they are deposited in the
coin tray for the player to collect. Also:
 The Cash Out electronic meter and the Coins Out electromechanical meter are
incremented by the amount paid out.
 The game credit on the screen and the Credit electronic meter are decremented by the
amount paid out.
 A payout message is displayed on the screen showing the value paid out.
The EGM monitors the hopper operation and the coin’s passage from the hopper to the coin
tray. Unusual conditions and faults are registered by increments in the diagnostic meters, video
messages and EGM lockups. These fault conditions are Illegal Coin Out, Hopper
Empty, Hopper Jammed and Hopper Disconnected.
Bank Note Acceptor (if fitted)

The bank note acceptor consists of an optical scanning unit and a note stacker contained in
high-security housing. The scanning unit achieves a high percentage of acceptances. A second-
level scanning option can be initiated for high-denomination bank notes. During operation, the
bank note acceptor registers acceptances and rejections. Accepted bank notes increment the
Cash In electronic meter and electromechanical meter. Detailed information is recorded in the
Note Acceptor meters, which may be accessed from Operator Mode Menu > Accounting
Information Menu. These meters record the value and quantity of each bank note accepted. A
record is also kept of the last five bank notes accepted.
The EGM monitors the bank note acceptor operation and unusual conditions and faults are
registered by incrementing the diagnostic meters, by displaying messages and by causing the
EGM to lock up. The lockups and display messages include Note Acceptor Error and
Note Acceptor Out of Service. If the bank note stacker door is open, the alarm sounds
and the message Note Stacker Removed is displayed. A lockup occurs if the bank note
acceptor stacker becomes full. The lockup description and display message is Note Acceptor
Full.
The Machine Options menu enables the bank note acceptor to be set on or off and to be
configured to recognise specific bank note denominations.
2-7
Door Security
A number of mechanical and optical security switches may be used to monitor door access. All
mechanical security switches are battery-backed to enable door access to be detected even
when the EGM is not powered.
If a door fitted with a security switch is opened while the EGM is powered:
 A Door Open message is displayed on the screen, specifying which door is open (a Door
Mismatch message refers to an EGM fault where the mechanical and the optical door
security switches are not operating correctly).
 The alarm sound is heard.
 The EGM locks up, suspending game play.
 The appropriate Door Accesses diagnostic meter is incremented.
The condition is reset by closing the appropriate door or by correcting faulty or poorly aligned
mechanical/optical door switches. The security signals are typically distributed as follows.
Table 2-1 Door Security Functions
Security Mechanical Optical

0 Logic cage Main door
1 Topbox ----
2 Electromechanical meters ----
3 Cashbox door ----
4 Main door ----
5 Bank note stacker cage door ----
6 Belly panel door ----
NOTE:
The actual distribution and use of security switches will depend on the individual
EGM configuration.
In some jurisdictions, the cashbox door security switch function is not required. To meet this
jurisdictional standard, a loop-back plug is installed to simulate that the cashbox door is always
closed.
Door Security During Power Off

All doors are monitored when power is off. When power is turned on, a series of messages on
the main LCD screen show which doors have been opened and closed. Typical messages are
Door Open - Main, Door Open - Belly Panel, Security Cage Closed - Main
Board. The events are included in the EGM logs and time stamped to the power-on time. Refer
to Diagnostic Information Menu - Doors Log.
2-8
2.2.7 Light Tower

A multi-level light tower fitted on top of the EGM provides an additional level of customer
service, security and house control. The tower can have two, three, or four tiers of different
colours. The colours and functionality of the light tower are determined by individual market
requirements.
The light tower indicates one of four possible EGM states:
 Idle state exists when no other state exists.

 Service state exists when player presses the [Service] playbutton to request service
(change, drinks, etc.).
 Fault (Tilt) state exists when one of the following conditions exist:
 A lockup fault condition (excluding Upper Main Door Open and the Handpays
state), such as Logic Door Accesses or Note Acceptor Error.
 A non-lockup fault condition, such as Note Stacker Full or Printer Paper
Low.
 Handpays state exists when one of the following conditions exist:
 A Jackpot lockup.
 A Cancelled Credit lockup, or
 A Progressive Link jackpot lockup.
Two-Tier Light Tower

Typical two-tier light tower functions are as follows:
Table 2-2 Two-Tier Light Tower
CONDITION DOOR CLOSED DOOR OPEN

Top Light Bottom Light Top Light Bottom Light
Idle OFF OFF OFF FAST FLASH
Service ON OFF ON FAST FLASH
Fault SLOW FLASH OFF SLOW FLASH FAST FLASH
Handpays SLOW FLASH SLOW FLASH SLOW FLASH FAST FLASH
2-9
Three-Tier Light Tower

Typical three-tier light tower functions are as follows.
Table 2-3 Three-Tier Light Tower
Tier - Colour Status Indicates… Comment

All tiers No lights on Idle state No other state exists and all doors are
closed.
First red Slow flash Any security When open door(s) closed, a steady light
door open remains on until the next valid game is
played.
Second blue Slow flash Handpays Cancelled credit or jackpot lockup.
state
Service or Player request for service or EGM
reserved reserved.
Bottom yellow Slow flash Fault state Continues flashing until lockup removed.
Four-Tier Light Tower

Typical four-tier light tower functions are as follows.
Table 2-4 Four Tier Light Tower
Tier - Colour Status Indicates… Comment

All Tiers No lights on. Idle state No other state exists and all doors are
closed.
Top Green SLOW FLASH Any security When open door(s) closed, a steady
door open light remains on until next valid game
is played.
Second Red SLOW FLASH Handpays state Cancelled Credit or Jackpot lockup.
Third Yellow SLOW FLASH Service state or Player request for service or EGM
reserved reserved.
Bottom Blue SLOW FLASH Fault state Continues flashing until lockup
removed.
Specifying Light Tower Tiers

A DIP switch is provided at the base of the light tower board and this is used to set the number
of tiers used (two, three or four) to cater for different customer requirements.
For four-tier light towers, a coloured plastic segment surrounds each set of lights. For three-tier
light towers, the middle two sets of lights are combined. For two-tier light towers, the top two
sets and the bottom two sets of lights are combined.
2-10
2.2.8 Electromechanical Meters

The EGM may be fitted with electromechanical meters and electronic meters. These meters
form part of the comprehensive security system by recording the results of EGM operations.
NOTE:
An EGM fitted with electromechanical meters does not function if the meters are
not connected.
Due to factory tests, the meter values are not set to zero on delivery of an EGM.
Record the initial meter values before using the EGM.
The meters cannot be reset and are cumulative for the life of the meter. They accumulate and
display currency unless a stroke meter is used. A stroke meter provides a numerical count.
Currency accumulations are accurate but the meters only display amounts in whole units. To
read the electromechanical meters, turn the meter/audit key switch anticlockwise to illuminate
the area, then view the meters through the viewing window.
Electromechanical meters are monitored for abnormal conditions, cage accesses and meter
disconnection. When abnormal conditions are detected, the following steps are performed:
1. Game play is suspended and the alarm sounds.

2. The appropriate lockup message is displayed. One of the following:
Meters Faulty
Meters Cage Open
Meters Disconnected.
3. The appropriate electronic meter increments.
The condition is cleared when the EGM is reset, the lockup is removed and the door is closed.
Refer to Operator Mode Menu - Current Active Lockup.
2.2.9 Electronic Meters

The electronic meters record details relating to EGM operation, game play and player
interaction, as well as statistical counts, security events and past games. Players have the
assurance there is a record kept of recent win and pay events. When the EGM is switched on, it
automatically initiates a self-test that continues in the background as long as the EGM is in play
mode. During the self-test, the EGM checks the electronic meter data held in memory.
Some jurisdictions require electronic metering data to be stored in three separate battery-
backed RAM chips. In the case of a meter malfunction in which meters sets do not match, the
EGM displays an error message and the EGM locks up. This message can also indicate that the
game software has been changed or a serious EGM malfunction has occurred.
2-11
2.3 Operator Mode Menu

Audit mode and the Operator Mode Menu display address jurisdictional and
accounting/management information requirements, allow the EGM configuration to be changed
and facilitate EGM testing and fault finding. Enter the Operator Mode Menu display by turning
the meter/audit key to audit. Select the desired options by following the on-screen guidance and
pressing the appropriate buttons.
NOTE:
The displays and options covered in this chapter are typical. However, slight
variations may occur between markets.
NOTE:
The Operator Key - Turn off to exit message does not display if a
lockup is present.
Instructions are given on each display to guide the operator through the menus and options
available. Any active lockups are indicated by a flashing message at the bottom of the screen.
2-12
Table 2-5 Operator Mode Menu Displays - Overview
Level 1 Level 2 Level 3

Operator Mode Menu Machine Identification Machine Identification
Device Driver ID
Accounting Information Current Meters
Periodic Meters
Current Credits
Replay of Previous Games
Gamble Statistics
Feature Statistics
Game Statistics
Cash Information
Multi-Game Accounting
Multi-Denomination Accounting
Diagnostic Information Security Meters
Error Log
Panic Log
BACC Signature Log
Bill Acceptor Log
Voucher In Log
Ticket/Voucher Out Log
EFT In Log
EFT Out Log
Bonus Log
Multiplier Log
Doors Log
Power Log
Printer Signature Log
General Log
Combined Logs
AFT Logs
Smartcard Information
Display PSD Signature
Test/Diagnostics Mode Lamp Test
Button Test
Coin Entry Test
Hopper Test
Monitor Test
Sound Effects Test
Factory Test
Combination Test
Mechanical Reel Test
Bill Acceptor Test
Printer Test
Hyperlink Combination Test
Gamma Protocol
2-13
Level 1 Level 2 Level 3

Operator Mode Menu Operator Setup/Selections Game Machine Options
Jurisdictional Settings
Progressive Level Setup
Location Name Setup
Real Time Clock Setup
Sound System Setup
Attract Mode Setup
Bet/Line and Variation Setup
SPC Configuration
Meter Scaling Factor
Market Specific Setup
Miscellaneous BACC CRC Seed Setup
Printer CRC Seed Setup
Out of Service
Operator Initiated Cancel Credit
Operator Force Game End
Disable Secure Enhanced
Validation
Print Audit Vouchers
Touch Screen
Enable/Disable Help Screen
Meter Window Error Recovery
System Memory Usage
Current Lockup
2-14
2.3.1 Machine Identification

The Machine Identification display provides essential EGM information such as machine
number, credit value, percentage return and jackpot limit.
2-15
2.3.2 Accounting Information

The Accounting Information displays and options provide information for government authorities
as well as additional financial and statistical details. This includes periodic performance details,
game replays and game statistics. Most of the information cannot be altered, although some
details may be changed through Operator Setup/Selections  Game Machine Options.
Access displays by following the on-screen instructions and pressing the appropriate buttons.
2-16
Current Meters
The Current Meters displays provide the financial counts of EGM activity. Items include
turnover, total wins and amounts inserted in the bill acceptor device.
(Screen below is repeated for Meter Set 2 and 3.)
Periodic Meters
The Periodic Meters displays contain the same information as the Current Meters displays but
the values held relate only to a specified period specified by venue management. The periodic
meters can be reset via Operator Mode Menu > Miscellaneous Menu.
2-17
Current Credits (Current Credit Types)

The Current Credit Types display shows the types of credits currently available. The meters can
be reset via Operator Mode Menu > Miscellaneous Menu.
Replay of Previous Games (Game Replay)

The Replay Previous Games display allows the operator to replay the most recent games
played on the EGM. The most recent game is game number 1. Approximately twenty of the
most recent games are available to be replayed. Because these game histories are stored
dynamically in memory, the exact number of games available to be recalled varies depending on
the available memory. Options provide additional levels of detail, should they be required.
2-18
Gamble Statistics (Suit Gamble Statistics)

The Gamble Statistics display shows the amount gambled with the [Gamble] button or taken
with the [Take Win] button for each winning combination.
Feature Statistics
The Feature Statistics display varies with each game installed. It provides specific analysis of
game play and features for selected installed games.
2-19
Game Statistics
Details of game play are recorded and displayed through the Game Statistics option. Bets and
lines chosen on the EGM are analysed and the number of games played and the money won is
displayed for each sub-division.
2-20
2-21
Cash Information
The Cash Information Menu display and options provide details of bill acceptor activities
including information on the last five bills accepted. Voucher in and voucher out details are
recorded and displayed.
2-22
Bill Acceptor Meters (Bill Acceptor Information)

The Bill Acceptor Information display provides financial counts of EGM activity. Items include
total and periodic value, amounts inserted and rejected and the last five bills received in the bill
acceptor.
Vouchers In Meters
The Vouchers In display shows information about vouchers inserted in the bill acceptor. Items
include voucher in type, value, cashable or non-cashable status and the last five vouchers
received.
2-23
Vouchers Out Meters

The Vouchers Out display shows information about vouchers output by the EGM. Items include
voucher out type, value, cashable or non-cashable status, winning amount within a range and
the last five vouchers printed.
Multi-Game Accounting (Sub Game Information)

The Multi-Game Accounting display provides play statistics on installed games.
2-24
Multi-Denomination Accounting (Sub Denom

Information)
The Multi-Denomination Accounting display provides information on denomination values used
in the EGM.
2-25
2.3.3 Diagnostic Information Menu

The Diagnostic Information Menu display provides access to security meter counts, logs and
extra information provided for signature security checks.
Information is recorded in the logs whenever an event occurs. Events are listed in time order
until the log is filled. Later events continue to be recorded and the record of the earliest events
is deleted, so each log lists the latest series of events. The sizes of the logs are given below.
Table 2-6 Log Sizes
Log Name Size (No. of Events)

Error Log 100
Panic Log 10
BACC Log 100
Bill Acceptor Signature 20
Log
Voucher In Log 50
Voucher Out Log 80
EFT In Log 35
EFT Out Log 35
Bonus Log 35
Multiplied Jackpot Log 35
Doors Log 100
Power Log 50
Printer Signature Log 20
General Log 1000
Combined Logs 1700
AFT Log 100
2-26
Security Meters
The Security Meters display provides information about door accesses, disconnections and
meter faults.
Error Log
The Error Log display shows the date, time and type of the most recent error messages. The
log holds information on the last 100 errors.
2-27
Panic Log
The Panic Log display provides information about critical errors from which the EGM cannot
recover. The log holds information on the last ten errors.
BACC Signature Log

The BACC Signature Log provides security check information for the bill acceptor.
2-28
Bill Acceptor Log

The Bill Acceptor Log display provides a record of events generated by the bill acceptor’s driver.
Items include cashbox removed and bill acceptor disconnected. The log holds information on
the last 100 events.
Voucher In Log
The Voucher In Log display shows voucher-in events.
2-29
Ticket /Voucher Out Log

The Voucher/Voucher Out Log display shows voucher and voucher-out events.
EFT In Log
Electronic funds transfers (EFT) that add credits in the EGM are itemised on this display.
The EFT In Log Extra Information display provides security check information.
2-30
EFT Out Log

EFT out events are itemised on the EFT Out Log display.
The EFT Out Log Extra Information display provides security check information.
Bonus Log
Bonus events are itemised in the Bonus Log display.
The Bonus Log Extra Information display provides security check information.
2-31
Multiplied Jackpot Log

Multiplied jackpot events are itemised on the Multiplied Jackpot Log display.
The Multiplied Jackpot Extra Information display provides security check information.
Doors Log
The Doors Log display provides a record of every door in the EGM including the bill acceptor
door. The opening and closing of any door is reported and logged. The log holds information
on the last 100 events.
2-32
Power Log (Power State Log)

Power on/off events are shown in the Power Log display. The log holds information on the last
50 events.

Printer signature events are logged on the Printer Signature Log display.
The Printer Signature Extra Information display provides security check information.
2-33
General Log
The General Log display provides a record of general events, which include all events except for
those in the previously shown displays. The log holds information on the last 1000 events.
Combined Logs
The Combined Logs itemizes events from all logs. Items are listed in order of occurrence.
2-34
AFT Logs
The AFT Log display shows information about advanced funds transfers.
The Smartcard Information display provides information about the smart card used to verify
Aristocrat software.
2-35
Display PSD Signature

The PSD Signature display provides algorithms which will create and check security check
codes for the system.
2-36
2.3.4 Test/Diagnostics Mode

The Test/Diagnostics Mode Menu displays address repair and maintenance tasks for the EGM.
The items on the Test/Diagnostics Mode Menu display are designed to test EGM components
and features. The Test/Diagnostics Menu display can be seen below.
Test/diagnostics mode can only be entered when the following conditions are met (otherwise, a
warning display is shown):
 Credit is zero.
 Lower main door is open.
 No other lockups are active.
 No game is currently in progress.
2-37
Lamp Test
The Lamp Test display allows the operator to test the button lamps, animation lamps and light
tower lamps. The state of individual lamps can be set to either on, off, flashing slowly or flashing
quickly. The operator can then observe the lamps to verify correct operation.
Standard Lamp Test

The Standard Lamp Test display allows a standard lamp test.
2-38
Feature Topbox Lights Test

The Feature Topbox Lights test allows the operator to test the operation of the feature topbox
lights.
Coin Entry Test

The Coin Entry Test display enables the operator to test the coin entry devices. The operator
selects the state of the coin validator and coin diverter, then enters coins and observes changes
in the display readings.
2-39
Hopper Test
The Hopper Test display enables the operator to test the hopper. To perform this test, press the
[Take Win] playbutton to activate a hopper payout of ten coins. Close the lower main door and
reinsert all the coins. Any error messages are displayed on the screen.
Button Test
The Button Test display allows the operator to test the function and operation of each button.
2-40
Monitor Test (Video Monitor Test Menu)

The Video Monitor Test Menu display and options allow a range of tests to be conducted on the
main LCD screen. Inspect the display to determine whether the tests have been passed or
failed. The available tests are described in the table below.
Table 2-7 Details of Tests
Test Description
Colour Balance Test Tests the shading of primary colours to confirm the adjustment of
colours
Gray Scale Test Tests the colour guns are equal in intensity
12.5% White Screen Displays a slightly lighter colour than black
Test
Basic Colours Test Displays four collared rectangles - red, green, blue, white
Mode Colours Test Displays the full range of colours available
Red Colour Purity Test Activates all red pixels
Green Colour Purity Activates all green pixels
Test
Blue Colour Purity Test Activates all blue pixels
Black Colour Purity Activates all black pixels
Test
White Colour Purity Activates all white pixels
Test
2-41
Sound Effects Test (Sound System Tests)

The Sound System Tests display allows the operator to change the volume setting of the EGM
and to listen to the sound effects used by the EGM.
Factory Test
The Factory Test display automatically conducts several tests simultaneously. Tests conducted
include door switch, main LCD screen and sound system tests. The test continues until stopped
by the operator or until an error occurs. If an error occurs, the type of failure is noted on the
display.
2-42
Combination Test
The Combination Test display allows the operator to select a combination of symbols. This test
is used to check the graphics and sound output associated with any winning combination.

The Mechanical Reel Test display is only available when the EGM has mechanical reels and the
game is configured to use them.
2-43
Bill Acceptor Test

The Bill Acceptor Test display enables an operator to feed bills into the bill acceptor for
acceptance testing. Accepted bills display Validated in the appropriate denominational line.
Printer Test
The Printer Test display shows the connection status of the printer (connected or not connected)
and highlights paper roll problems. This display shows if the printer is selected (as fitted and
installed) in the device driver options in the Game Machine Options display.
If a printer is not fitted or enabled, the message Printer Not Enabled or Available
displays.
2-44

The Hyperlink Combination Test display is only available when the Hyperlink is connected and
on-line.
Gamma Protocol (GAMMA Menu)

The GAMMA Menu display provides procedures relating to the point to point GAMMA A Link
Communications Protocol (ACP) used between an EGM and its machine communications
interface (MCI).
The displays provide details on GAMMA ACP configuration, devices (components of the games
and communications elements) and diagnostics.
2-45
2-46
2-47
2.3.5 Operator Setup/Selections Menu

The Operator Setup/Selections Menu display gives the operator access to configurable options
of the EGM.
2-48
Game Machine Options

The Game Machine Options display allows the operator to control and change some aspects of
EGM operation. Options are selected and changed by following the on-screen guidance and
pressing the appropriate buttons. The EGM options are stored in the CompactFlash card
connected to the carrier board.
NOTE:
Approval from the jurisdictional authority is required before the items in the Game
Machine Options display can be changed.
The logic door must be open to save changes to machine options.
2-49
The Jurisdictional Settings display provides a detailed list of the configurations and settings
required by the jurisdictional authority that have been selected in the SetChip procedure and
initiated from the audit mode menus.

The Progressive Level Setup display allows the operator to set each winning combination to
correspond to a link progressive jackpot, if enabled.
2-50
Location Name Setup (Location Setup)

The Location Setup display allows the operator to enter the name of the venue. This name is
displayed in the Machine Identification display and on cash and metering vouchers.

The Real Time Clock Setup display allows the real time clock to be set.
2-51
Sound System Setup

The Sound System Setup display allows the operator to change the volume setting of the EGM
and to hear the sound effects used by the EGM.
Attract Mode Setup

The Attract Mode Setup display enables the operator to select options for and enable or disable
attract mode. Attract mode occurs when the EGM has been idle for the amount of time
specified on this display. It displays graphics and plays music designed to attract players.
2-52
Bet/Line and Variation Settings (Bet and Variation

Settings)
The Bet and Variation Settings display enables setup of maximum bet limits, play lines and
other settings.
SPC Configuration Screen

The SPC Configuration Screen display shows information and settings for the serial protocol
converter (SPC).
2-53
Mechanical Meters Options

The Mechanical Meters Options display enables the electromechanical meter options to be set.
Market Specific Options

The Market Specific Options display enables the market specific options to be set.
2-54
2.3.6 Miscellaneous Menu

The Miscellaneous Menu displays provide a range of operational features relating to the bill
acceptor, periodic meters, demonstrations, accounting printouts, cancel credit procedures and
EGM status.
BACC CRC Seed Setup (Bill Acceptor CRC Seed Setup)

The Bill Acceptor CRC Seed Setup display allows the operator to reset the bill acceptor cyclic
redundancy check (CRC) seed setup meter. Reset this meter each time the bill cashbox is
emptied.
2-55

The Printer CRC Seed Setup display allows the operator to reset the printer cyclical redundancy
check (CRC) seed setup meter.
Out of Service
The Out of Service option enables a floor attendant to place an EGM into or remove an EGM
from out of service mode as required.
2-56
Operator Initiated Cancel Credit Request

The cancel credit request procedure is processed though the operations provided by the
Operator Initiated Cancel Credit Request display.
Operator Force Game End Request

The Operator Force Game End Request display enables the operator to end the game
immediately and allow cashout.
2-57
Disable Secure Enhanced Validation

The Disable Secure Enhanced Validation display enables a CRC check to be carried out by an
authorised attendant at a suitable time (if allowed by jurisdiction).
Print Audit Vouchers (Print Audit Tickets)

Selecting an option from the Print Audit Vouchers display results in a printed voucher with a
variety of details.
2-58
Primary Accounting Meters

Selecting Primary Accounting Meters prints out a voucher as shown below.
Progressive and Game Play Meters

Selecting Progressive and Game Play Meters prints out a voucher as shown below.
2-59
Configuration Information
Selecting Configuration Information print out a voucher as shown below.
Peripheral Information
Selecting Peripheral Information prints out a voucher as shown below.
2-60
Progressive Controller Setup

Selecting Progressive Controller Setup prints out a voucher showing progressive controller
setup information and is only available when the controller is connected and on-line.
Touch Screen (Calibrate Touch Screen)

Selecting the Calibrate option enables the repositioning of the human touch point to the screen
recognition point. The menu enables both calibration and the testing of the new position.
Calibration must be performed on the following occasions:
 Upon installing the EGM in the venue.

 Upon converting the game to another touch screen game.
 Upon adjusting the image height, width or position.
 Upon repairing, replacing or exchanging the LCD screens.
NOTE:
Periodic recalibration is recommended.
Menu structure may vary.
2-61
4. Select Calibrate from the menu and follow the onscreen directions.
NOTE:
Be sure to touch and then lift the finger from the centre of the square. The screen
is calibrated with reference to where the finger is lifted from the screen.
NOTE:
Again, be sure to lift the finger from the centre of the upper square.
2-62
5. Select Touch Screen Test from the menu and follow the onscreen directions.

The Enable/Disable Help Screen display enables operators to turn the help screen on or off.
2-63

The Meter Window Error Recovery display allow the operator to recover from a lockup of the
EGM after a "suspicious internal condition has been detected and trapped".
Operator intervention requires a special smart card (large Win lockup Reset). Software will
confirm that this special smart card is present before allowing the lockup to be cleared.
System Memory Usage

The System Memory Usage display enables operators to check system memory usage.
2-64
2.3.7 Current Active Lockups

The EGM has an extensive system of self-monitoring and automatically enters fault mode when
abnormal conditions are detected.
In fault mode, the game message area displays guidance information and the EGM is disabled
to prevent any further player interaction. Enter the Current Active Lockups display by turning the
meter/audit key to audit and selecting Current Lockup from the Operator Mode menu.
The menu displays with conditions requiring attention highlighted by the characters ***. Each
lockup condition has an associated help screen outlining the procedure for fixing the fault.
The Current Active Lockups display is shown below.
NOTE:
Upon exiting audit mode, the operator is returned to the state immediately
preceding entering audit mode.
When in lockup state, the operator can exit audit mode with lockups active but will
be unable to play games.
This process is different from the previous software version, which did not allow
the operator to exit audit mode with lockups active.
2-65
2.4 Operator Mode Menu – Worldbase

Audit mode and the Operator Mode Menu display address jurisdictional and
accounting/management information requirements, allow the EGM configuration to be changed
and facilitate EGM testing and fault finding. Enter the Operator Mode Menu display by turning
the meter/audit key to audit. Select the desired options by following the on-screen guidance and
pressing the appropriate buttons.
NOTE:
The displays and options covered in this chapter are typical. However, slight
variations may occur between markets.
The Operator Key - Turn off to exit message does not display if a
lockup is present.
Instructions are given on each display to guide the operator through the menus and options
available. Any active lockups are indicated by a flashing message at the bottom of the screen.
2-66
Table 2-8 Operator Mode Menu Displays - Overview
Machine Identification
Operator Setup/Selections
Machine Options
Credit Limit Configuration
Hopper Refill
Currency Setup
Denomination Options
EFT/AFT/Bonus Options
Bill/Voucher Options
Device Driver Options
Location Name Setup
Sound System Setup[
Attract Mode Setup
Bet/Line Variation Settings
SPC Configuration
G2S Configuration
Host Setup
Descriptor Setup
Communications Setup
SCEP Setup
OCSP Setup
Cabinet Profile
Cabinet Limits
Slot Point Limits
ID Reader Options
ID Reader Messages
Player Options
Player Messages
Event Handler Setup
Bonus Awards Enabled
Game Play Options
Progressive
2-67
Accounting Information
Current Credits
Sub-Game Accounting
Wager Category
Sub-Denomination Accounting
Cash Information
Bill Acceptor Meters
Voucher In Meters
Voucher Out Meters
Last Ten Bills Received
Last Ten Vouchers In
Last Ten Vouchers Out
Replay of Previous Games
Gamble Statistics
Current meters
Main 1
Main 2
Other
JP Occurrence
JP Accumulated
JP Wagered
Bonus Jackpots
Periodic Meters
Main 1
Main 2
Other
JP Occurrence
JP Accumulated
Feature Statistics
Game Statistics
Games Played
Money Won
Operating Percentage
2-68
Diagnostic Information
Security Meters
Error Log
Panic Log
BACC Signature Log
Bill Acceptor Log
Voucher In Log
EFT In Log
EFT Out Log
Bonus Log
Multiplier Log
Doors Log
Power Log
General Log
Combined Logs
AFT Logs
WAT Logs
Script Log
Package Log
Package Success Log
Smartcard Info
PSD Signature
Media Display Content Log
Test/Diagnostic Mode
Lamp Test
Standard Lamp Test
Feature Top Box Lights Test
Bezel Lights Test
Button Test
Coin Entry Test
Hopper Test
Monitor Test
Colour Balance Test
Grey Scale Test
12.5% White Screen Test
Basic Colours Test
Red Colour Purity Test
Green Colour Purity Test
Blue Colour Purity Test
Black Colour Purity Test
White Colour Purity Test
2-69
Test/Diagnostic Mode
Sound Effects Test
Factory Test
Combination Test
Bill Acceptor Test
Printer Test
Gamma Protocol
Gamma Configuration
Gamma Devices
Gamma Diagnostics
Network Diagnostics
Current Connections
NTP Diagnostics
Reel Shutter Test
Reel LED Test
Miscellaneous
BACC CRC Setup
LCD Panel CRC Seed Setup
Out of Service
Disable Secure Enhanced. Validation
Touch Screen
Calibrate
Touch Screen Test
Enable/Disable Help Screens
System Memory Usage
Card Reader CRC Seed Setup
Key On Credits
Current Lockup
2-70
2.4.1 Machine Identification

The Machine Identification display provides essential EGM information such as machine
number, credit value, percentage return and jackpot limit.
2.4.2 Operator Setup/Selections

The Operator Setup/Selections display gives the operator access to configurable options of the
EGM.
Machine Options
The Machine Options display enables the operator to control and change some aspects of EGM
operation. Options are selected and changed by following the on-screen guidance and pressing
the appropriate buttons. The EGM options are stored in the CompactFlash card connected to
the carrier board.
NOTE:
Approval from the jurisdictional authority is required before the items in the Game
Machine Options display can be changed.
The logic door must be open to save changes to machine options.
2-71

The Game Machine Options display enables the operator to control and change some aspects
of EGM operation. Options are selected and changed by following the on-screen guidance and
pressing the appropriate buttons. The EGM options are stored in the CompactFlash card
connected to the carrier board.
If configuring the Worldbase to operate a Paltronics Mystery link:

Set Machine ID to a GMID which is configured on the PAL Config EPROM.
Credit Limit Configuration

The Credit Limit Configuration display allows the venue to specify the amount above which
winnings need to be hand paid by an attendant.
2-72
Hopper Refill
The Hopper Refill display enables the hopper (if fitted) to be filled with coins. The coins are
placed directly into the hopper. Instructions on the screen guide the operator in removing the
lockup and returning the EGM to gameplay
Currency Setup
The Currency Setup display enables the local currency details to be specified.
2-73
Denomination Options
The Denomination Option display shows the denominations that are available. If only one is
available the screen below appears.
EFT/AFT/Bonus Options
The EFT/AFT/Bonus Options display allows the venue to enable or disable cashless transfers
and specify limits for them.

Set Bonus Transfer Mode to Enabled.
2-74
Bill/Voucher Options
The Bill/Voucher Options display enables the venue to list acceptable notes and specify
validation settings for vouchers.
Device Driver Options

The Device Driver Options display allows the peripherals in the cabinet to be specified.
2-75
The Jurisdictional Settings display provides a detailed list of the configurations and settings
required by the jurisdictional authority that have been selected in the SetChip procedure and
initiated from the audit mode menus.

The Progressive Level Setup display enables the operator to set each winning combination to
correspond to a link progressive jackpot, if enabled.

Set Protocol Selected to DACOM Controlled.
2-76
Location Name Setup

The Location Setup display enables the operator to enter the name of the venue. This name is
displayed in the Machine Identification display and on cash and metering vouchers.

The Real Time Clock Setup display allows the real time clock to be set.
2-77
Sound System Setup

The Sound System Setup display enables the operator to change the volume setting of the
EGM and to hear the sound effects used by the EGM.
Attract Mode Setup

The Attract Mode Setup display enables the operator to select options for and enable or disable
attract mode. Attract mode occurs when the EGM has been idle for the amount of time specified
on this display. It displays graphics and plays music designed to attract players.
2-78
Bet/Line Variation Settings

The Bet and Variation Settings display enables setup of maximum bet limits, play lines and
other settings.
SPC Configuration
The SPC Configuration Screen display shows information and settings for the serial protocol
converter (SPC).
2-79

The Market Specific Setup display enables the local market details to be specified.
G2S Configuration
The G2S Configuration displays allows the operator to configure the G2S (Game to System)
protocol which allows the EGM to communicate with back office management systems.
Host Setup
The Host Setup display enables the network address of the casino management system to be
specified.
2-80
Descriptor Setup
The Descriptor Setup display lists the available communication classes and their details for the
G2S protocol.
Communications Setup
The Communications Setup display provides information on the communications setup of the
EGM.
2-81
SCEP Setup
The SCEP (Simple Certificate Enrollment Protocol) Setup display enables certificates to be
requested and obtained from a remote server.
OCSP Setup
The OCSP (Online Certificate Status Protocol) Setup display enables the status of a certificate
to be determined.
2-82
Cabinet Profile
The Cabinet Profile display allows the G2S options for a cabinet to be set. The options can be
set from a remote G2S host or via the EGM audit screens.
Cabinet Limits
The Cabinet Limits display shows the G2S cabinet limits. The options can be set from a remote
G2S host or via the EGM audit screens.
2-83
Slot Point Limits

The Slot Point Limits display is not used in this configuration.
ID Reader Options
The ID Reader Options display shows the ID Reader options that are set remotely from a G2S
host.
2-84
ID Reader Messages
The ID Reader Messages display shows the messages listed in the ID Reader profile. The
options can be set from a remote G2S host or via the EGM audit screens.
Player Options
The Player Options display is used to track player action and incentive points allocated to the
player.
2-85
Player Messages
The Player Messages display shows the messages listed in the Player profile. The options can
be set from a remote G2S host or via the EGM audit screens.
Event Handler Setup

The Event Handler Setup display is generally used for debugging and provides internal details
(events) of the classes for the G2S communications protocol.
2-86
Bonus Awards Enabled

The Bonus Awards Enabled display shows the G2S bonus pay methods supported by the EGM.
Game Play Options

The Game Play Options display is not used in this configuration.
2-87
Progressive
The Progressive display provides details of the details of the last jackpot won.
2-88
2.4.3 Accounting Information

The Accounting Information displays and options provide information for government authorities
as well as additional financial and statistical details. This includes periodic performance details,
game replays and game statistics.
Current Credits
The Current Credit Types display shows the types of credits currently available.
2-89
The Multi-Game Accounting display shows supported RTP (Return To Player) statistics on
installed games.
Subgame Accounting
The Subgame Accounting display provides detail meter information for each RTP.
2-90
Wager Category
The Wager Category display shows how many wager categories within one paytable have
individual coin-in meters. (Category set to 0 if only one paytable.)
The Multi-Denomination Accounting display provides information on denomination values used
in the EGM.
2-91
Sub-Denomination Accounting
The Sub-Denomination Accounting display shows the detail meters information for each
available denomination.
2-92
Cash Information
The Cash Information display and options provide details of bill acceptor activities including
information on the bills received. Voucher in and voucher out details are recorded and
displayed.
Bill Acceptor Meters

The Bill Acceptor Information display provides financial counts of EGM activity. Items include
total and periodic value, amounts inserted and rejected and the last five bills received in the bill
acceptor.
2-93
Voucher In Meters
The Vouchers In display shows information about vouchers inserted in the bill acceptor. Items
include voucher in type, value, cashable or non-cashable status and the last five vouchers
received.
Voucher Out Meters

The Vouchers Out display shows information about vouchers output by the EGM. Items include
voucher out type, value, cashable or non-cashable status, winning amount within a range and
the last vouchers printed.
2-94
Last Ten Bills Received

The Last Ten Bills Received display shows information on the last ten bills received by the
EGM.
Last Ten Vouchers In

The Last Ten Vouchers In display shows information on the last ten vouchers received by the
EGM.
2-95
Last Ten Vouchers Out

The Last Ten Vouchers Out display shows information on the last ten vouchers output by the
EGM.
Replay of Previous Games (Game Replay)

The Replay of Previous Games display enables the operator to replay the most recent games
played on the EGM. The most recent game is game number 1. Approximately twenty of the
most recent games are available to be replayed.
2-96
Gamble Statistics
The Gamble Statistics display shows the amount gambled with the [Gamble] button or taken
with the [Take Win] button for each winning combination.
2-97
Current Meters
The Current Meters displays provide the financial counts of EGM activity. Items include
turnover, total wins and amounts inserted in the bill acceptor device. These meters cannot be
reset.
Main 1
The Main 1 display provides information on the financial activity of the machine.
2-98
Main 2
Other
The Other display provides information on other machine activity.
2-99
JP Occurrence
The JP Occurrence display provides a list of the available jackpot levels and the hits for each.
JP Accumulated
The JP Accumulated display provides accumulated totals for each of the jackpots available.
2-100
JP Wagered
The JP Wagered display provides information about the amount bet on each jackpot level.
Bonus Jackpots
The Bonus Jackpots display enables the venue to award a jackpot to a player. The venue may
also instruct the machine to multiply jackpot wins (MJT).
2-101
Periodic Meters
The Periodic Meters displays contain the same information as the Current Meters displays but
can be reset so the values relate only to a specified period specified by venue management.
Main 1
2-102
Main 2
Other
The Other display provides information on other meter activity of the machine.
2-103
JP Occurrence
The JP Occurrence display provides a list of the available jackpot levels and the hits for each.
JP Accumulated
The JP Accumulated display provides accumulated totals for each of the jackpots available.
2-104
Feature Statistics
The Feature Statistics display varies with each game installed. It provides specific analysis of
game play and features for selected installed games.
Game Statistics
Details of game play are recorded and displayed through the Game Statistics option. Bets and
lines chosen on the EGM are analysed and the number of games played and the money won is
displayed for each sub-division.
2-105
Games Played
The Games Played display shows the details of the games played.
Money Won
The Money Won display shows details of the money won in the current games.
2-106
Operating Percentage
The Operating Percentage display shows the actual RTP operating percentage.
2-107
2.4.4 Diagnostics Information

The Diagnostic Information menu display provides access to security meter counts, logs and
extra information provided for signature security checks.
Information is recorded in the logs whenever an event occurs. Events are listed in time order
until the log is filled. Later events continue to be recorded and the record of the earliest events is
deleted, so each log lists the latest series of events.
The sizes of the logs are given below.
Table 2-9 Log Sizes
Log Name Size (No. of Events)

Error Log 100
Panic Log 10
BACC Signature Log 100
Bill Acceptor Log 20
Voucher In Log 50
Ticket/Voucher Out Log 80
EFT In Log 35
EFT Out Log 35
Bonus Log 35
Multiplier Log 35
Doors Log 100
Power Log 50
Printer Signature Log 20
General Log 1000
Combined Logs 1700
AFT Logs 100
2-108
Security Meters
The Security Meters display provides information about door accesses, disconnections and
meter faults.
Error Log
The Error Log display shows the date, time and type of the most recent error messages. The log
holds information on the last 100 errors.
2-109
Panic Log
The Panic Log display provides information about critical errors from which the EGM cannot
recover. The log holds information on the last ten errors.
BACC Signature Log

The BACC Signature Log provides security check information for the bill acceptor.
2-110
Bill Acceptor Log

The Bill Acceptor Log display provides a record of events generated by the bill acceptor’s driver.
Items include cashbox removed and bill acceptor disconnected.
Voucher In Log
The Voucher In Log display shows voucher-in events.
2-111

The Ticket/Voucher Out Log display shows ticket and voucher-out events.
EFT In Log
The EFT In Log display shows the electronic funds transfers (EFT) that put credits in the EGM
are itemised on the EFT In Log display.
2-112
EFT Out Log

The EFT Out display shows itemized EFT out events.
Bonus Log
The Bonus Out Log display shows itemized Bonus events.
2-113
Multiplier Log
The Multiplier Log display shows itemized Multiplier events.
Doors Log
The Doors Log display provides a record of every door in the EGM including the bill acceptor
door. The opening and closing of any door is reported and logged.
2-114
Power Log
Power on/off events are shown in the Power Log display.

The Printer Signature Log display shows Printer signature events.
2-115
General Log
The General Log display provides a record of general events, which include all events except for
those in the previously shown displays. The log holds information on the last 1000 events.
Show MMC/GAM State
2-116
Combined Logs
The Combined Logs itemizes events from all logs. Items are listed in order of occurrence.
Show MMC/GAM State
2-117
AFT Logs
The AFT Log display shows information about advanced funds transfers.
WAT Logs
The WAT (Wagered Account Transfers) Logs display shows the content of the G2S WAT
transactions log.
2-118
Script Log
The Script Log display shows details of the most recent G2S download command. This log will
be cleared during a game install.
Package Log
The Package Log display shows details of the most recent G2S game package command. This
log is cleared following a RAM clear process.
2-119
Package Success Log

The Package Success Log display shows the same information as the Package Log display but
is not cleared when a RAM clear is done.
The Smartcard Information display provides information about the smart card used to verify
Aristocrat software.
2-120
PSD Signature
The PSD Signature display provides algorithms which create and check security check codes
for the system.
Media Display Content Log

The Media Display Content Log display shows the events between the media display content
and the EGM, if Service Window is supported.
2-121
2.4.5 Test/Diagnostics Mode

The Test/Diagnostics Mode displays address repair and maintenance tasks for the EGM. The
items on the Test/Diagnostics Mode Menu display are designed to test EGM components and
features.
Test/diagnostics mode can only be entered when the following conditions are met (otherwise, a
warning display is shown):
 Credit is zero.
 Lower main door is open.
 No other lockups are active.
 No game is currently in progress.
Lamp Test
The Lamp Test displays allow the operator to test the button lamps, animation lamps, light tower
lamps, topbox and bezel lights. The state of individual lamps can be set to either on, off, flashing
slowly or flashing quickly. The operator can then observe the lamps to verify correct operation.
Standard Lamp Test

The Standard Lamp Test display allows a standard lamp test.
2-122
Feature Topbox Lights Test

The Feature Topbox Lights test allows the operator to test the operation of the feature topbox
lights.
Bezel Lights Test

The Bezel Lights test allows the operator to test the operation of the bezel lights.
2-123
Button Test
The Button Test display enables the operator to test the function and operation of each button.
Coin Entry Test

The Coin Entry Test display enables the operator to test the coin entry devices. The operator
selects the state of the coin validator and coin diverter, then enters coins and observes changes
in the display readings.
2-124
Hopper Test
The Hopper Test display enables the operator to test the hopper. To perform this test the
operator activates a hopper payout of coins, then closes the lower main door and reinserts all
the coins. Any error messages are displayed on the screen.
Monitor Test
The Monitor Test options allow a range of tests to be conducted on the main LCD screen.
Inspect the display to determine whether the tests have been passed or failed.
The available tests are described in the table below.
Table 2-10 Details of Tests
Test Description
Colour Balance Test Tests the shading of primary colours to confirm the adjustment
of colours
Gray Scale Test Tests the colour guns are equal in intensity
12.5% White Screen Test Displays a slightly lighter colour than black
Basic Colours Test Displays four coloured rectangles - red, green, blue, white
Red Colour Purity Test Activates all red pixels
Green Colour Purity Test Activates all green pixels
Blue Colour Purity Test Activates all blue pixels
Black Colour Purity Test Activates all black pixels
White Colour Purity Test Activates all white pixels
2-125
Sound Effects Test

The Sound Effects Tests display enables the operator to change the volume setting of the EGM
and to listen to the sound effects used by the EGM.
Factory Test
The Factory Test display automatically conducts several tests simultaneously. Tests conducted
include door switch, main LCD screen and sound system tests. The test continues until stopped
by the operator or until an error occurs.
2-126
Combination Test
The Combination Test display enables the operator to select a combination of symbols. This test
is used to check the graphics and sound output associated with any winning combination.
2-127
Bill Acceptor Test

The Bill Acceptor Test display enables an operator to feed bills into the bill acceptor for
acceptance testing. Accepted bills display Validated in the appropriate denominational line.
Printer Test
The Printer Test display shows the connection status of the printer (connected or not connected)
and highlights paper roll problems. If a printer is not fitted or enabled, the message Printer
Not Enabled or Available displays.
2-128

The Hyperlink Combination Test display is only available when the Hyperlink is connected and
online.
2-129
Gamma Protocol
The GAMMA Protocol display provides procedures relating to the point to point GAMMA A Link
Communications Protocol (ACP) used between an EGM and its machine communications
interface (MCI).
The displays provide details on GAMMA ACP configuration, devices (components of the games
and communications elements) and diagnostics.
Gamma Configuration
The Gamma Configuration display provides information on the configuration of the Gamma
protocol.
2-130
Gamma Devices
The Gamma Devices display provides information on the components of the games and
communications elements.
Gamma Diagnostics
The Gamma Diagnostics display provides information for use in resolving problems with the
Gamma protocol.
2-131
Network Diagnostics
The Network Diagnostics displays shows read-only network information in two sub-menus.
Current Connections
The Current Connections display shows the network addresses, ports and state of the network.
NTP Diagnostics
The NTP Diagnostics display shows the NTP server address and details, if connected to an
NTP server.
2-132

The Mechanical Reel Test display is only available when the EGM has mechanical reels and the
Reel Shutter Test

The Reel Shutter Test display is only available when the EGM has mechanical reels and the
2-133
Reel LED Test

The Reel LED Test display is only available when the EGM has mechanical reels and the game
is configured to use them.
2-134
2.4.6 Miscellaneous
The Miscellaneous menu displays provide a range of operational features relating to the bill
acceptor, periodic meters, demonstrations, accounting printouts, cancel credit procedures and
EGM status.
BACC CRC Setup

The BACC CRC Seed Setup display enables the operator to reset the bill acceptor cyclic
redundancy check (CRC) seed setup meter. Reset this meter each time the bill cashbox is
emptied.
2-135

The Printer CRC Seed Setup display enables the operator to reset the printer cyclical
redundancy check (CRC) seed setup meter.
LCD Panel CRC Seed Setup

The LCD Panel CRC Seed Setup display enables the operator to reset the LCD panel cyclical
redundancy check (CRC) seed setup meter.
2-136
Out of Service
The Out of Service option enables a floor attendant to place an EGM into or remove an EGM
from out of service mode as required.

The Operator Initiated Cancel Credit Request display enables the operator to carry out the
cancel credit procedure.
2-137

The Operator Force Game End Request display enables the operator to end the game
immediately and allow cashout.
Disable Secure Enhanced Validation

The Disable Secure Enhanced Validation display enables a CRC check to be carried out by an
authorized attendant at a suitable time (if allowed by jurisdiction).
2-138
Touch Screen (Calibrate Touch Screen)

Selecting the Calibrate option enables the repositioning of the human touch point to the screen
recognition point. The menu enables both calibration and the testing of the new position.
Calibration must be performed on the following occasions:
 Upon installing the EGM in the venue.

 Upon converting the game to another touch screen game.
 Upon adjusting the image height, width or position.
 Upon repairing, replacing or exchanging the LCD screens.
NOTE:
Periodic recalibration is recommended.
Calibrate
The calibrate display enables the operator to re-calibrate the screen by repositioning the finger
touch point to the screen recognition point.
2-139
Touch the middle of the red square on the lower left corner of the screen.
Touch the middle of the red square on the upper right corner of the screen.
2-140
Touch Screen Test

The touch screen test allows the operator to test the calibration of the screen.
Using your fingertip draw something on the screen. When finished press the [Exit] button on the
lower right corner on the screen.
2-141

The Enable/Disable Help Screen display enables operators to turn the help screen on or off.

The Meter Window Error Recovery display allow the operator to recover from a lockup of the
EGM after a suspicious internal condition has been detected.
Operator intervention requires a special smart card. Software will confirm that this special smart
card is present before allowing the lockup to be cleared.
2-142
System Memory Usage

The System Memory Usage display enables operators to check system memory usage.
Card Reader CRC Seed Setup

The Card Reader CRC Seed Setup display enables the operator to reset the card reader
cyclical redundancy check (CRC) seed setup meter.
2-143
Key On Credits
The Key On Credits display enables an amount to be nominated and transferred to the credit
meter without currency entering the EGM.
2-144
2.4.7 Current Lockup

The EGM has an extensive system of self-monitoring and automatically enters fault mode when
abnormal conditions are detected.
In fault mode, the game message area displays guidance information and the EGM is disabled
to prevent any further player interaction. Enter the Current Active Lockups display by turning the
meter/audit key to audit and selecting Current Lockup from the Operator Mode menu.
The menu displays with conditions requiring attention. Each lockup condition has an associated
help screen outlining the procedure for fixing the fault.
The Current Active Lockups display is shown below.
NOTE:
Upon exiting audit mode, the operator is returned to the state immediately
preceding entering audit mode.
When in lockup state, the operator can exit audit mode with lockups active but will
be unable to play games.
This process is different from the previous software version, which did not allow
the operator to exit audit mode with lockups active.
2-145
Notes
2-146
Operator Manual Day-to-Day Operations
Chapter 3
Day-to-Day Operations
3.1 Overview
This chapter covers procedures used in day-to-day operations.
3.2 Cabinet
The cabinet is the outer enclosure that houses EGM components.
Figure 3-1 Cabinet Door and Lock Location
5
2
6
1
VIWSC
AB_02
0
Legend
1 Lower Main Door 3 Topbox Door 5 Belly Door Lock
2 Belly Door with Artwork 4 Upper Main Door 6 Lower Main Door Lock
3-1
Day-to-Day Operations Operator Manual
3.2.1 Opening and Closing Doors

The doors allow access to components housed in the cabinet.
Lower Main Door

The lower main door is hinged on the left side.
To open the lower main door:
1. Insert the lower main door key and turn it clockwise.

2. Pull the door open.
To close and lock the lower main door:
1. Push the lower main door closed.

2. Remove the key before or after closing the door by turning the door key anticlockwise.
Belly Door
The belly door is hinged along the bottom of the door and pivots out and down.
To open the belly door:
1. Insert the belly door key and turn it clockwise.

2. Pull the belly door out towards you.
To close and lock the belly door:
1. Push the belly door closed.

2. Remove the key before or after closing the door by turning the belly door key anticlockwise.
3-2
3.2.2 Switching EGM On or Off
WARNING:
To prevent electrical shock due to high voltages inside the cabinet, turn the EGM
off before touching any components housed in the cabinet unless otherwise
instructed.
To switch the EGM on or off:
1. Open the lower main door.

2. Switch the mains power switch on or off.
3. Close and lock the lower main door.
Figure 3-2 Main Power Switch Location
VIWSCAB_047
Legend
1 Power Supply Assembly 2 Mains Power Switch
3-3
3.3 Cashbox Clearance (if fitted)

The cashbox is located in the cabinet base and is accessed via the cabinet base security door.
The security door may be fitted with a security switch to detect accesses.
3.4 Refilling Hopper (if fitted)

A hopper refill and changes to the refill values are carried out by following the instructions shown
in the Hopper Refill screen displays. The settings of the refill values are shown on the
Operator Mode Menu > Hopper Refill display. For more information, refer to the Machine
Modes chapter.
To refill the hopper:
1. Turn the meter/audit key to the audit position.

3. Press the playbutton indicated as Press to Perform Refill on the screen.
4. Place coins to the value of the field Current Refill Value into the hopper.
5. Confirm refill action by pressing the playbutton indicated on the screen.
6. Complete the hopper refill by pressing the playbutton allocated to that function. The refill
date, time and counts are updated.
7. Turn the meter/audit key to the neutral position to return the EGM to game play mode.
8. Close the lower main door.
3.4.1 Changing Hopper Refill Settings

If the current refill value or the hopper level value is to be altered, follow the on-screen guidance
on the Operator Mode Menu > Hopper Refill display to identify the fields to be changed and
the values to be entered.
3-4
3.5 Bank Note Stacker Clearance (if fitted)

The following section covers the procedure for clearing the bank note stacker. The procedure for
clearing the bank note stacker must be strictly controlled by house management.
To remove the bank note stacker and clear bank notes:

2. Insert the stacker cage door key(s) into the lock(s) and turn it clockwise. Pull the door down.
The alarm sounds and the message Note Stacker Removed is displayed.
3. Grasp the stacker handle and withdraw the stacker from the EGM.
4. Unlock the bank note stacker to withdraw bank notes. Each stacker may be numbered to
assist accounting and control operations.
Replacement is a reversal of the removal procedure.
3.6 Loading Ticket Printers (if fitted)

The following sections cover the procedures for loading tickets in printers.
3.6.1 FutureLogic Printer (if fitted)

The FutureLogic printer features an automatic ticket loading mechanism.
To load tickets:
1. Open the lower main door. The EGM must be turned on to enable the automatic ticket
loading mechanism.
2. Pull out the printer from the printer cage until the ticket tray is accessible.
3. Place the ticket stack in the ticket tray as indicated by the label on the bottom of the tray.
4. Feed the ticket into the ticket loading slot and release it once the motor engages and the
printer grasps the ticket. The printer automatically pulls through a ticket or two, leaving it set
at the top of the next ticket.
3-5
Figure 3-3 FutureLogic Printer – Ticket Loading
1
2
PRN_0
01
Legend
1 Ticket Stack 2 Ticket Tray
3.6.2 Ithaca Epic 950 Thermal Printer (if fitted)

The Ithaca Epic 950 Thermal Printer features an automatic ticket loading mechanism.
The ticket tray is integrated with a guide to direct the ticket into the printer. Once the leading
ticket enters the top of form sensor, the tickets automatically feed into the printer.
To load tickets:
1. Open lower the main door. The EGM must be turned on to enable the automatic ticket
loading mechanism.
2. Slide the printer forward until the ticket tray is clear.
3. Ensure the printed black bar side is at the top front of the ticket.
4. Insert the first ticket of the stack into the printer by hand. After it has been inserted about
13mm (0.51"), the printer automatically completes the loading.
5. Slide the printer back into its working position.
3-6
Figure 3-4 Ithaca Epic 950 Printer – Ticket Loading
5
4
3
1 00
2 2
N_
PR
Legend
1 Ticket Bezel 3 Printer LEDs 5 Ticket
2 Inner Chassis Assembly 4 Ticket Bucket Assembly
Unused tickets can be removed by using the ticket cover or the feed button.
To remove loaded tickets using the ticket cover:

2. Slide the printer forward until the ticket tray is free.
3. Lift and rotate the ticket cover backwards, towards the rear of the printer.
4. Remove all tickets from the ticket path and check for any debris.
5. Remove any remaining tickets from the tray.
6. Rotate the ticket cover into its original closed and magnetically latched position.
7. Load new tickets into the printer.
8. Slide the printer back to its working position.
To remove loaded tickets using the feed button:

2. Slide the printer forward until the ticket tray is free.
3. Separate the ticket currently loaded from the ticket bundle.
4. Press the [Feed] button to eject the loaded ticket.
5. Remove any remaining tickets from the tray.
6. Load the new tickets into the printer.
7. Slide the printer back to its working position.
3-7
3.6.3 Nanoptix Paycheck Printer (if fitted)

The Nanoptix Paycheck printer features an automatic ticket loading mechanism. The printer is a
thermal printer.
To load tickets:
1. Open the lower main door. The EGM must be turned on to enable the automatic ticket
loading mechanism.
2. Slide the printer forward until the printer drawer is fully exposed.
3. Drop the ticket stack into the ticket cartridge in the orientation indicated on the label in the
bottom of the cartridge.
4. Feed the tickets into printer mechanism until resistance is met. The tickets feed
automatically.
5. Slide the printer back into its working position.
Figure 3-5 Nanoptix Printer – Ticket Loading
2
3
Legend
1 Ticket Stack 2 Ticket Cartridge 3 Printer Drawer
3-8
3.7 Reading Electromechanical Meters (if fitted)

The electromechanical meters are located on the right side of the cabinet.
Figure 3-6 Electromechanical Meters Location
VIWSCAB_049
To read the electromechanical meters:
1. Turn the meter/audit key to meter.

2. Read and record any necessary data.
3-9
3.8 Cancelling Credit

When Collect is pressed, one of the following things happens:
 The coin handling system (if fitted) pays out the balance of credits in coins.
 The ticket printer (if fitted) prints a ticket for the balance of credits to be redeemed with the
cashier or at another machine.
 If the amount is above jurisdictional or venue limits or a coin handling system or a ticket
printer is not fitted, the EGM signals that a handpay is required. When a handpay is
required, the EGM locks up, a distinctive tune is played and the message Cancel Credit
is displayed on the screen.
To cancel credits:
1. Record the details on the screen.

2. Pay the player or direct the player to collect the credit amount from the cashier.
3. Reset the EGM and cancel the credits by turning the reset key on then off.
NOTE:
If the EGM credit amount does not equal whole currency units, the EGM pays out
what it can. The player may either play off the balance of credits or collect the
balance as a book payout.
3-10
3.9 Resolving Disputed Win Claims

If a player claims a win not credited by the EGM, the following steps can be taken to resolve the
dispute.
NOTE:
Verifying a player’s claim may require the attendance of venue management.
To verify game play:
1. Note and study the symbols on all lines the EGM currently displays, including credits and
lines bet.
2. Check if the player has bet the appropriate line.
3. Check the bet line against the paytable.
4. Check the current game display against the last game played information in the Replay of
Previous Game display (refer to the Machine Modes chapter).
5. Use the information available in the previous jurisdictional meters displays associated with
the Accounting Information Menu (refer to the Machine Modes chapter.)
It may become necessary to verify the accuracy of the touch screen. Disputes may be resolved
by carrying out a touch screen test where the accuracy can be verified and demonstrated.
NOTE:
If these steps do not resolve a disputed win claim, contact your service
organisation.
3-11
3.10 Performance and Audit Calculations
NOTE:
Cash flow calculation formulas vary in different jurisdictions depending on the
electronic meters specified.
Accounting and security calculations are shown in the Operator Mode Menu > Accounting
Information displays. EGM auditing is carried out by analysing the meter information and:
 Hopper refill amount if a hopper is fitted.

 Cashbox clearances if a coin handling system is fitted.
 Bank note stacker clearances if a bank note acceptor is fitted.
 Handpay payout registers.
The actual number of credits won by the house can be calculated as follows:
HOUSE CREDITS = TURNOVER - TOTAL WINS
The true win percentage can be calculated as follows:
HOUSE CREDITS x 100

TRUE WIN % =
TURNOVER
The periodic meters can be used to provide information that relates to a specific period of time.
The cash flow cycle is described by the following calculation (assuming existing credit is zero):
CASH FLOW CYCLE = (Coin IN + Bank Notes IN + Cashless IN + Total WINS) - (Coin OUT +
Cancel Credit + Cashless OUT + Turnover)
3-12
Operator Manual Care and General Maintenance
Chapter 4
Care and General Maintenance
4.1 Overview
Perform maintenance procedures regularly to keep the EGM in good operating condition.
WARNING: Due to high voltages inside the cabinet, turn the EGM off before
touching any components housed in the cabinet to prevent electrical shock unless
otherwise instructed.
CAUTION: The EGM is controlled by complex electronics. Unqualified personnel

must not interfere with the EGM components as damage can lead to expensive
repairs, component replacement or voided warranty. Call the Aristocrat™ service
organisation to carry out all adjustments and repairs.
To perform general maintenance:
 Clean the cabinet regularly.

 Check that the AC power cord is in good condition.
 Clean the coin handling assembly regularly. Clear any jams promptly.
 Clean the hopper regularly. Clear any jams promptly.
 Clean the bank note acceptor regularly. Clear any jams promptly.
 Clean the printer and print head regularly.
 Check all locks and latches are functioning properly.
 Clean the display screen(s) and associated parts regularly. Calibrate as necessary.
4.2 Cabinet
The exterior of the cabinet may be cleaned with a damp cloth using a mild detergent diluted with
water. Remove any residue with a clean, damp cloth. Do not allow any water to enter the EGM
or the electrical components housed in the cabinet. Do not use aggressive solvents or alkaline
cleaners.
4.3 AC Power Cord

The AC power cord connects the EGM to the mains power. If the power cord is damaged, the
manufacturer, its service agent or a similarly qualified person must replace it.
4-1
Care and General Maintenance Operator Manual
4.4 Coin Handling Assembly (if fitted)

The coin handling assembly enables coins to be inserted into the EGM to add credits. It also
directs coins to the hopper or the cashbox.
4.4.1 Coin Chute Assembly

The coin chute assembly needs to be cleaned regularly to prevent coin jams.
To maintain the coin chute assembly:
 Check that all assembly bolts and nuts are tight.

 Clean the coin chuting with a clean dry cloth, canned air or a soft long-bristled paintbrush.
4.4.2 Coin Validator

The coin validator requires a small amount of regular maintenance to maintain operations.
Contact your local service organisation if a coin validator malfunction occurs.
To clean the coin validator, open the debris flap and clean the coin path using a clean dry cloth,
canned air or a soft long-bristled paint brush.
4-2
Figure 4-1 Example of Coin Validator
3 4 5
COIN_002
8 7
Legend
1 Connector for Loom to 4 Debris Flap 7 Rejected Coins Exit
EGM
2 Debris Flap Hinge 5 Locating Pin (4 off) 8 Accepted Coins Exit
3 Coin Entry 6 Accept Gate Solenoid
4.4.3 Clearing Coin Jams

When a coin jams in the coin validator sensor assembly or chuting, the EGM locks up and
displays either Coin Acceptor Fault or Coin Optic Fault or Coin Diverter
Fault message.
The following procedure details how to remove a coin jam from the coin validator or coin
handling assembly.
4-3
Figure 4-2 Example of Coin Validator and Coin Chuting
COIN_004
4 3 2
Legend
1 Coin Validator 3 Accepted Coins to Hopper
2 Rejected Coins to Coin 4 Accepted Coins to
Tray Cashbox
To clear the coin jam:

1. Open the lower main door and switch off the EGM.
2. Carefully clear any coins from the coin chuting.
3. Remove the coin validator:
a. Remove the looms from the coin validator. Do not pull on the wires.
b. Push the coin validator upwards to the top of the top locating groove.
c. Swing the bottom of the coin validator outwards and away from the mounting bracket.
4. Carefully remove any jammed coins from the coin validator.
5. Open the debris flap and carefully remove any jammed coins.
6. Replace the coin validator and reconnect the looms.
7. Ensure that the coin validator and coin chuting are clear using a coin while the lower main
door is still open.
8. Switch on the EGM.
9. Close and lock the lower main door.
10. To reset the lockup, follow the messages in the Operator Mode Menu > Current Active
Lockup. For more information, refer to Machine Modes chapter.
4-4
4.5 Hopper (if fitted)

The hopper requires a small amount of regular maintenance to maintain operations. Contact
your service organisation if a hopper malfunction occurs.
Figure 4-3 Medium Capacity Cyclone Hopper
HO
P_ 0
01
Legend
1 Hopper Release Catch
WARNING:
Coin dust may accumulate in the hopper during use. Avoid inhaling the dust during
maintenance.
4-5
To perform maintenance on the hopper:
2. Push the hopper release catch on the hopper base and slide the hopper out of the EGM,
using the handle of the hopper.
3. Lift the hopper using the handle and remove it from the EGM.
4. Remove any dust that may have accumulated in and around the hopper.
5. Wipe the hopper with a damp cloth, making sure that liquid does not seep into the electrical
components.
6. Check that all connectors are in good condition and are secure. Ensure that the unit is
functioning properly.
7. Replace the hopper on the guides holding it by the handle.
8. Using the handle slide the hopper into the guides on the base of the cabinet until the
hopper release catch re-engages the hopper.
9. Switch on the EGM and close the lower main door.
Coin Jams
To clear a coin jam in the Medium Capacity Cyclone Hopper (MCCH) hopper:
2. Remove the hopper from the EGM and remove the lid from the hopper (if required).
3. Remove all coins from the hopper.
4. Attempt to clear the coin or object by rotating the disc anticlockwise then clockwise.
5. If rotating the disc fails to clear the jam, use the edge of a coin to try to push jammed coin
back into disc area. Remove any bent or damaged coins.
6. Remove any debris from the bed of the disc assembly.
7. Clean the coin exit window with a clean, dry cloth.
8. Re-assemble the hopper components.
9. Refill the hopper with coins.
10. Test the hopper.
Hopper Photo-Optic Detector and Coin Chute
CAUTION: Avoid handling the second coin wiper spring. If bent, it may cause an
incorrect coin payout.
If a coin passes the hopper photo-optic detector when the player has not pressed Collect or is
not entitled to a payout, the EGM locks up and displays the fault message Illegal Coin
Out. If a coin jams in the hopper photo-optic detector, the EGM locks up and display the fault
message Hopper Jammed.
To clear the lockups:
2. Clear any jammed coins from the hopper photo-optic detector and coin chute.
3. Check that the hopper coin chute is correctly aligned with the slot in the door mounting
panel.
4. Switch on the EGM and close and lock the lower main door. Turn the reset key on and off to
reset the EGM.
4-6
4.6 Bank Note Acceptor

The bank note acceptor (BNA) requires regular maintenance. Contact your service organisation
if a BNA malfunction occurs.
The bank note stacker must be removed to withdraw bank notes and tickets. The BNA must be
removed to clear bank note jams.
4.6.1 MEI BNA Maintenance (if fitted)

The following covers the maintenance procedures for the MEI BNA.
Figure 4-4 MEI BNA Transport with Scanning Channel Open
1
00
A_
BN
Legend
1 Read Head 2 Drive Roller
4-7
Removal and Replacement Procedure

To remove the MEI bank note stacker:

2. Unlock and open the stacker access door.
3. Grab the strap on the stacker and pull firmly to release it.
4. Unlock and open the currency access door to remove bank notes and tickets.
This is normally done only in a secure soft count facility. Each bank note stacker may be
numbered to assist accounting and control operations.
5. Replace the bank note stacker by pushing it into the frame until it locks into position.
6. Close and lock the stacker access door.
7. Close the lower main door(s).
Clearing MEI BNA Jams
NOTE: Remove the bank note acceptor from the chassis to open the bank note
path. If the bank note acceptor is opened while in the chassis the connector board
at the rear of the acceptor will be damaged.
To clear a MEI BNA jam:

2. Unlock the stacker lock(s).
3. Remove the acceptor by pulling upwards on the yellow bar at the front of the bank note
acceptor and pulling the assembly away from the chassis.
4. Open the acceptor by sliding the yellow cover forward and raise top of unit to expose the
bank note path.
5. Clear the bank note jam.
6. Close the acceptor and insert it back into the chassis and ensure the yellow bar locks into
place.
4-8
4.6.2 JCM UBA BNA Maintenance (if fitted)

The following covers the maintenance procedures for the JCM UBA BNA.
Figure 4-5 JCM UBA BNA Transport with Scanning Channel Open
3
4
5
BN
A_
00
2
7
6
Legend
1 Interface Connector 4 Drive Roller 7 Centring Guide
2 Optical Scanners 5 Bezel Connector
3 Transport Belt 6 Front Latch

To remove the JCM UBA bank note stacker:
1. Open the belly door.

3. Withdraw the stacker from the EGM.
4. Unlock the currency access door on the bottom of the stacker to withdraw the bank notes.
7. Close the EGM door(s).
4-9
Clearing JCM UBA BNA Jams

If a jam occurs, the BNA assembly can usually clear itself within a short period as an automatic
process comes into effect. If the jam persists, a fault message displays and the EGM locks up.
The scanning and transport channel of the BNA passes items directly to the stacker.
NOTE: Remove the bank note acceptor from the chassis to open the bank note
path. If the bank note acceptor is opened while in the chassis the connector board
at the rear of the acceptor will be damaged.
To clear a JCM UBA BNA jam:
2. Press down and hold the lower latch bar located at the front of the transport.
3. Slide the assembly towards you and out of the frame.
4. Open the acceptor and remove the jammed bank note from the unit.
5. Replace the acceptor. Ensure that all leads are correctly connected.
6. Switch on the EGM and close the lower main door.
4-10
4.6.3 CashCode BNA Maintenance (if fitted)

The following covers the maintenance procedures for the CashCode BNA.
Figure 4-6 CashCode BNA Transport with Scanning Channel Open
8
01
A_
BN
Legend
1 Read Head 2 Drive Roller
4-11

To remove the CashCode bank note stacker:

3. Grab the strap on the stacker (cassette) and pull firmly to release it.
4. Unlock and open the currency access door to remove bank notes and tickets.
This is normally done only in a secure soft count facility. Each bank note stacker may be
numbered to assist accounting and control operations.
7. Close the lower main door(s).
Clearing CashCode BNA Jams
NOTE: Remove the bank note acceptor (validating head) from the chassis before
opening the bank note path.
To clear a CashCode BNA jam:

2. Unlock the stacker lock(s).
3. Remove the acceptor by pulling upwards on the latch at the front bottom of the unit and
pulling the assembly forward.
4. Open the acceptor by pushing on the latch at the front top of the unit and raise to expose
the bank note path.
5. Clear the bank note jam.
6. Close the acceptor, insert it back into the chassis and ensure it locks into place.
4-12
4.6.4 Maintenance
To maintain the BNA:
 Wipe the plastic bezel surface occasionally to remove surface deposits and smudges. A
soft, dry, lint-free cloth is recommended for cleaning.
 With prolonged use, a build-up of dirt from the surface of the bank notes will accumulate on
the pressure rollers, drive belt surfaces and BNA optics. Clean these areas to ensure
reliable operation.
CAUTION: Be careful not to flood the bezel area, as liquids must not be allowed to
seep down into the BNA units.
Do not use any solvent, except as recommended by the BNA manufacturer, as
permanent damage to the validator optic lenses and other internal items may
result.
Rollers, Belt Surfaces and Validation Optics

To clean rollers, belt surfaces and validation optics:
1. Remove the BNA.

2. Open the BNA to gain access to the bank note path.
3. Using canned air or a soft lint-free cloth, wipe the surfaces of both the upper and lower
guides to remove any surface dirt. Pay particular attention to the optics area and the
magnetic head when removing deposits from the surfaces.
4. On the upper guide assembly, clean the surface of the pressure rollers.
5. On the lower guide assembly, timing belt surfaces may be cleaned by rotating one of the
drive rollers while holding the cleaning cloth against it.
Bank Note Stacker Jams

To clear bank note jams in the BNA stacker:
2. Insert the stacker cage door key(s) into the lock(s) and turn clockwise.
3. Pull the door down.
4. Hold the stacker handle and pull the stacker towards you.
5. Remove any jammed bank note(s).
6. Replace the stacker.
4-13
4.7 Ticket Printer

Printed tickets can be redeemed for credits or cash.
To check that the unit is performing correctly:
1. Perform a printer self-test.

2. Check that all connectors are secure.
3. Ensure that tickets are emerging correctly.
If there is streaking on the printed ticket, the print head requires cleaning. Inform venue
management so service of the printer can be arranged.
4.7.1 FutureLogic PSA-66-ST2 Printer Maintenance (if

fitted)
No user maintenance is required for the FutureLogic printer.
4.7.2 Ithaca Epic 950 Printer Maintenance (if fitted)

There is no set schedule for Ithaca Epic 950 printer maintenance. Perform appropriate
maintenance as required.
To remove excess dust:
1. Use a soft long-bristled paintbrush or canned air to clean the paper dust from inside the
printer and chassis area.
2. Remove paper dust from the sensor optics.
If there is streaking on the printed ticket, the print head requires cleaning.
To clean the print head:
1. Remove all tickets from the ticket feed path.

2. Open the printer cleaning card pouch and remove the printer cleaning card.
3. Insert the printer cleaning card into the feed path. The printer cleaning card is automatically
drawn into the feed path.
4. Remove the printer cleaning card by gently pulling it back. Repeat if necessary.
5. Properly dispose of the used printer cleaning card.
4-14
4.7.3 Nanoptix Paycheck 3 Printer Maintenance

(if fitted)
Perform appropriate maintenance as required for Nanoptix Paycheck ticket printer.
NOTE: Under normal operating conditions, the Nanoptix Paycheck print head
should be cleaned at least every three months or 5km of paper printed.
To remove excess dust:
1. Slide the printer drawer open and remove the ticket tray.
2. Remove excess dust using canned air.
To clean the print head:
1. Press down on the paper guide assembly and pull one side of the roller towards the front
and remove the roller.
2. Clean the roller with a cotton swab dipped in isopropyl alcohol.
3. Clean the print line (black line on the print head) with a cotton swab dipped in isopropyl
alcohol. Take care not to wet other parts of the printer.
4.7.4 Paper Quality

Paper quality is important to trouble free printer operation. Low quality paper can be:
 Unduly shiny.
 Prone to create paper dust.
 Undersized.
 Too thin.
Ensure that only high quality paper is used. Perform appropriate maintenance as required.
4.8 Touch Screen

The touch screen must be handled with care. Take the following precautions:
 Do not remove the black tape that protects the electrodes at the edge of the screen and
that excludes light and dust.
 Blow contaminants from the surface with a filtered de-ionized air source before cleaning
with a soft, lint-free cloth dampened with a mild alcohol based cleaner. Ensure that there
are no contaminants in the cloth.
 Prevent liquids from contacting the edges of the touch screen.
4-15
Notes
4-16
Operator Manual Machine Conditions and Messages
Chapter 5
Machine Conditions and Messages
5.1 Machine Alerts
The Aristocrat™ electronic gaming machine (EGM) uses a number of machine conditions and
messages to alert the operator to security, customer service and maintenance events. When an
event occurs, the EGM responds by displaying messages, locking up and sounding an alarm. If
the EGM is fitted with a bank note acceptor, the bank note entry LEDs indicate some EGM
conditions.
During the EGM setup, configuration of some EGM functions and operational controls takes
place. Refer to the Machine Modes chapter for more information.
NOTE:
Alerts and messages can vary depending on jurisdictions and game.
5-1
Machine Conditions and Messages Operator Manual
5.2 Message Displays and Conditions

Common faults, associated lockup conditions (where applicable) and procedures for correcting
each fault are detailed in this section.
If the fault persists, contact your authorised service organisation.
5.2.1 Cabinet
The following sections cover fault finding procedures for the components attached to the
cabinet.
Lamps and LEDs

This table describes faults that may occur with lamps and LEDs and the actions to be taken if
such faults occur.
Table 5-1 Conditions and Messages - Lamps and LEDs
Condition or Message Probable Cause Action

Fluorescent lamps, A lamp, LED or fluorescent Contact your service
animation lamp, LEDs and/or driver is faulty. organisation.
playbutton LEDs are not lit. The power supply assembly
is faulty.
The loom between the
fluorescent lights and the
power supply assembly is
faulty.
The connection between the
playbutton LEDs and
backplane board is faulty.
power supply assembly and
the backplane board is
faulty.
carrier board and backplane
board is faulty.
The carrier board is faulty.
5-2
Feature Topbox Lighting (if fitted)

This table describes faults that may occur with the feature topbox lighting and the actions to be
taken if such faults occur.
Table 5-2 Conditions and Messages - Feature Topbox Lighting
Fault Probable Cause Action

A light strip on the left or The loom between the light Contact your service
right side of the feature strip and the light driver organisation.
topbox does not light up. board is faulty.
The light strip has burned

out.
The light driver board is
faulty.
A light strip on the top of the The loom between the light Contact your service
feature topbox does not light strip and the LED lighting organisation.
up. board is faulty.
The light strip has burned
out.
The LED lighting board is
faulty.
5-3
Sound
This table describes faults that may occur with sound and the actions to be taken if such faults
occur.
Table 5-3 Conditions and Messages - Sound

Sound is too loud or too soft. The volume is set too high or Adjust the volume from
low. The volume needs to be Operator Setup/Selections
adjusted. Menu > Sound System
Setup.
The backplane board is Contact your service

faulty. organisation.
There is no sound. The volume is set too low. Adjust the volume from
The volume needs to be Operator Setup/Selections
adjusted. Menu > Sound System
Setup.
There is an open circuit in Contact your service
the speaker. organisation.
The loom between the
backplane board and the
speaker is faulty.
The backplane board is
faulty.
5-4
5.2.2 Power
This table describes faults that may occur during power up and the actions to be taken if such
faults occur.
Table 5-4 Conditions and Messages - Power

The EGM has no power. The mains socket supplying Contact your service
the EGM is not live. organisation.
The carrier board is not
showing two lit red LEDs (i.e.
sequential display).
There is no power-up cycle. There is a coin jam in the Contact your service
coin chute assembly. organisation.
The hopper photo-optic
detector is faulty.
A loom is faulty.
The backplane board is
faulty.
Equipment is connected to The auxiliary power socket Contact your service
the auxiliary power socket fuse is blown. organisation.
but has no power.
5-5
5.2.3 Coin Handling (if fitted)

This table describes faults that may occur with coin handling assembly and the actions to be
Table 5-5 Conditions and Messages - Coin Handling

A Yoyo message while the A coin is jammed in the coin Remove the jammed coin.
EGM is not being played. validator.
The loom between the coin Contact your service
validator and the backplane organisation.
board is faulty.
The coin validator is faulty.
A Coin Acceptor Fault Coins are jammed in coin Remove coin jam.
or Coin Optic Fault validator.
message displays. The loom between the coin Contact your service
validator and backplane organisation.
board or the validator PCBA
and the sensor assembly is
faulty.
Coins are accepted by the The loom between the coin Contact your service
validator but not registered validator and the backplane organisation.
on the credit meter and the board is faulty.
EGM locks up. The coin validator is faulty.
Coins are jamming in the The coin diverter is jamming. Contact your service
diverter window. organisation.
Coins are jamming at the top There is a coin jam at the top Remove the coin validator.
of the coin chute. of the coin chute. Open the debris flap and
remove any jammed coins.
Rejected coins are not falling Coins are jammed in the Contact your service
into the coin tray. reject chute. organisation.
Coins are continually The coin validator is not Check that the validator has
rejected. receiving power. power.
The coin validator is faulty Remove any blockage or
debris from the validator.
Contact your service
organisation if the condition
persists.
5-6
5.2.4 Hopper (if fitted)

This table describes faults that may occur with the hopper and the actions to be taken if such
faults occur.
Table 5-6 Conditions and Messages - Hopper

There is an Illegal Coin The hopper photo-optic Contact your service
Out message on power-up. detector/emitter is dirty. organisation.
The hopper is faulty.
The hopper disc does not The loom between the Contact your service
rotate. hopper and the backplane organisation.
board is faulty.
The hopper motor is faulty.
The hopper motor is running The hopper disc is binding. Contact your service
slowly. The motor spindle is bent. organisation.
The hopper motor controller
is faulty.
All coins are going to the The hopper probe is shorted Contact your service
cashbox and the hopper is to ground. organisation.
empty. The coin diverter solenoid on
the coin chute assembly is
faulty.
The coin diverter is jamming.
The diverter solenoid is not
working.
A coin jam fails to clear. The coin exit is obstructed. Ensure that the coin exit is
clear.
There is an incorrect coin in Ensure that no incorrect
the hopper. coins are in the hopper bowl.
There is a bent coin in the Ensure that no bent coins
hopper. are in the hopper bowl.
The motor fails to run. The EGM is not connected to Contact your service
power or the fuse is blown. organisation.
The internal thermal cut-out
switch has tripped.
Too many coins are paid out. There is dirt or dust in the Contact your service
opto/coin exit area. organisation.
Too few coins are paid out. There are insufficient coins Refill the hopper.
in the hopper.
The hopper connections are Contact your service
5-7
5.2.5 Bank Note Acceptor (if fitted)

This table describes faults that may occur with the bank note acceptor (BNA) and the actions to
be taken if such faults occur.
Table 5-7 Conditions and Messages - Bank Note Acceptor

Bank notes repeatedly skew The pressure rollers have Contact your service
and jam. incorrect tension. organisation.
The transport belts are not
adjusted properly.
Bank notes are not The BNA is not receiving Contact your service
transported into the unit. power. organisation.
The BNA has been inhibited Remove any current EGM
from further operation by the lockups.
EGM software.
There is a jam in the bank Open the acceptor and
note path. remove the bank note.
Display electronics are not The BNA is not receiving Contact your service
functioning. power. organisation.
5-8
5.2.6 Printer (if fitted)

This table describes faults that may occur with printers and the actions to be taken if such faults
occur.
Table 5-8 Conditions and Messages – Printer

A Printer Fault The printer has detected an Contact your service
message displays. internal fault. organisation.
A Printer Disconnected The printer cable is Contact your service
message displays. disconnected or the printer is organisation.
not responding.
A Printer Paper The paper has been Open the main door, refill
Depleted message depleted. the paper and close the
displays. main door.
A Printer Paper Low The paper is low. (This is a Open main door, refill the
message displays. non-lockup fault). paper or adjust the paper
low sensor and close the
main door.
The printer does not function The tray is not fully closed. Close the tray.
when turned on.
The printer is not plugged in. Contact your service
organisation.
The receipt does not come The paper is jammed in the Open the tray and clear any
out all the way. printer. jammed paper.
The printer starts to print but The paper is jammed in the Open the tray and clear any
stops while the ticket is being printer. jammed paper.
printed
The print is light or spotty. The tickets are loaded Check that the paper is
incorrectly. loaded properly.
Low-quality tickets are Use the recommended
loaded in the printer. thermal receipt paper.
The thermal print head is Clean the print head at
dirty. recommended intervals.
A vertical column of print is The ticket thermal coating is Change the ticket stack to
missing on one side or faulty. make sure the thermal
portion of ticket has not been coating is not the source.
printed. The printer electronics are Contact your service
5-9
5.2.7 LCD Screens

The following sections describe fault finding procedures for the main LCD screen and the
topbox LCD screen (if fitted).
Main LCD Screen

This table describes faults that may occur with the main LCD screen and the actions to be taken
if such faults occur.
Table 5-9 Conditions and Messages – Main LCD Screen

The LCD screen is blank. The EGM is in power save Check if EGM is in power save
mode. mode. (Main LCD screen is
also off.)
The LCD screen is faulty. Contact your local service
organisation.
The loom between the LCD
screen and the power supply
or between the carrier board
and the LCD screen is faulty.
The power lead is faulty.
The power supply assembly

is faulty.
The LCD screen displays The signal loom between Contact your local service
message No Signal LCD screen and backplane organisation.
board is faulty.
The carrier board is faulty or
incorrectly seated.
The LCD screen colour or The LCD screens settings Carry out the test in the Video
picture is incorrect. are incorrect. Monitor Test Menu in Operator
Mode.
The LCD screen is faulty. Contact your local service
organisation.
5-10
Topbox LCD Screen

This table describes faults that may occur with the topbox LCD screen and the actions to be
Table 5-10 Conditions and Messages – Topbox LCD Screen

The topbox LCD screen The game software cannot Contact your local service
does not function and a initialise the topbox LCD organisation.
Topbox Monitor screen.
Disconnected message
is displayed on the main
LCD screen.
5.2.8 Electronic Meters

This table describes faults that may occur with the electronic meters and the actions to be taken
if such faults occur.
Table 5-11 Conditions and Messages – Electronic Audit Meters

A 3 Way Metering Error Inconsistent data across all Perform a memory reset
message. three electronic audit meter (refer to the Machine Modes
sets. chapter - Reset Procedure
section).
5-11
Notes
5-12
Operator Manual Glossary
Glossary
Accounting meters An electronic and electromechanical means of storing and displaying
statistical data within the EGM. Typical information includes Total In,
Total Out, Combined Drop, Attendant Paid etc.
Assembly A group of components that is used to perform a specific task.
Attendant An employee with responsibilities to verify and pay jackpots.
Attract mode If active, following a specific period of inactivity the EGM may display
graphics, flash lamps or play music to attract potential players.
Audit mode An EGM mode in which the Operator Mode menu displays.
Backplane board A printed circuit board that enables connection between EGM
components and the carrier board.
BNA Bank note acceptor. An assembly that examines currency or coupons
and communicates the value to the EGM. Accepted items register as
credits and rejected items are returned to the player.
BNA bezel The outer trim of the BNA that accepts bank notes.
Bank note stacker A device that holds bank notes that have been inserted into the EGM.
Base A specially designed box unit on which the cabinet stands. The
cashbox is usually located securely within the base.
Belly door A door underneath the mid trim that provides access to the belly
panel artwork, the belly panel lighting system and the bank note
stacker.
Bonus A reward for playing the maximum wager.
Cabinet The major casing that houses EGM components.
Calibration A procedure that ensures the accuracy of EGM equipment.
Cancel credit A procedure that allows the attendant to pay a player manually when
the credit amount is greater than the amount that the EGM can pay
out automatically.
Carrier board An assembly that provides central control for the EGM.
Cash out An action by a player that transfers credits to a player’s card,
converts credits to cash or converts credits to payable vouchers.
Cashbox A receptacle that holds coins that are in excess of what the hopper
can hold.
CCFL Cold cathode fluorescent lighting. A light source used to light up
artwork panels.
Coin handling assembly A device that checks and accepts valid coins and sends their
currency value to the EGM. Accepted items register as credits and
rejected items are returned to the player.
Component A part that makes up a whole. For example, the bank note acceptor is
a component of the EGM while the bank note stacker is a component
of the bank note acceptor.
Credit A value in the EGM that represents the amount of money available to
the player. One unit of currency may equal more than one credit (e.g.
$1 might equal 100 credits). Prizes are shown as credits until the
player chooses to collect them.
Credit denomination The value of each credit. For example, an EGM configured for 25
cents registers four credits for each dollar received through the BNA
G-1
Glossary Operator Manual
Credit meter The area on main the LCD screen where credits for play or collection
are indicated to the player.
Currency denomination The amount of money that a bank note is worth (e.g. $1, $5, etc.).
Cursor The symbol on a display indicating where the next character will
appear or where the next action will take place.
DIP switch Dual in-line package switch. A set of switches mounted on circuit
boards.
Double up A secondary game in which a player may wager part or all of the
winnings from the most recent game to double them.
Drop The process of removing bank notes from an EGM.
EGM Electronic gaming machine. A device that allows game play.
Electromechanical meters Lifetime counters within the EGM that record accounting and security
information. Usage varies with jurisdiction and configuration. These
meters cannot be reset and are cumulative for the life of the EGM.
Electronic meters Software counters within the EGM that record audit information. Data
recorded in these meters is stored in an electronic format and can be
reset.
Error message A message that reports device malfunctions in the EGM.
Fault finding The process of systematically locating and eliminating the source of a
malfunction.
Firmware Software stored in an integrated circuit.
Game A program designed to operate on an EGM that offers a player the
opportunity to win money by wagering on the outcome of the game’s
activity. There can be several games on one EGM.
Gen7 The version of the electronics used in the EGM.
Handpay A book payment made for any amount in excess of the cancel credit
limit of the EGM.
Hopper A device that holds coins that have been inserted into the EGM.
Host A computer system in which networked EGMs are the target systems.
House The club, casino or organisation that is running the games.
Jackpot lockup A game state that requires intervention by an attendant because the
current win exceeds the setting at win lockup or the current credits
exceed the setting at credit collect lockup upon cash out.
Jurisdiction An area under the influence of a gaming control agency that has the
rights and power to interpret and apply the law as it applies to
gaming.
LCD Liquid crystal display. A screen that uses liquid crystals, electricity
and a light source to show images.
LED Light emitting diode. A semiconductor that glows when supplied with
a current.
Light pipe A sensor that detects a beam of light directed into it. Used to
determine if the doors are open or closed.
Light tower The multi-lamp assembly mounted at the top of the EGM that
displays EGM states and game conditions using combinations of
steady and flashing lamps.
Lockup A state that renders the EGM unplayable and is triggered by a
malfunction, a jackpot win (if the program permits) or a player
collecting a win when the credit amount is higher than the cancel
credit amount.
G-2
Operator Manual Glossary
Logic cage A secure cage containing the printed circuit board and other sensitive
equipment.
Loom A connector that attaches a group of cables to a component using a
plastic harness.
Lower main door A door that provides access to components including the bank note
acceptor, ticket printer, coin validator and hopper.
Meter/audit key switch A switch activated by a key that is used to turn on meter illumination
light and switch the EGM from play mode to audit mode.
Meters Devices that record and display important audit information for the
operator.
Mid trim The part of the EGM cabinet to which playbuttons and peripheral
bezels are mounted.
Module A component of the EGM that performs a specific function.
Operator Any person, partnership, company or corporation who owns,
operates, services, maintains and derives profit from their association
with gaming equipment.
Operator mode menu A display that provides access to electronic accounting information,
diagnostic functions and game configuration options.
Opto Abbreviation for optical. Used to refer to optical sensors and
optointerrupters.
Pay panel The part of the EGM cabinet to which the coin entry, bank note entry
and printer apertures are mounted.
Paytable A chart that describes the prizes that can be won from different
symbol combinations.
Payout book Book used to record jackpot amount and cancel credit amount.
PCB Printed circuit board. Fibreglass on which electrical connections are
formed by a printing and etching process. Integrated circuits and
other electronic components are added, forming a functional unit.
Play mode An EGM mode in which players can play games.
Playbutton An illuminated button on the mid-trim panel that is used in game play.
Player A person who deposits money into an EGM to play a game.
PMM Player marketing module. A computer, software and accessories
connected to gaming devices that allow the operator to identify a
player, accumulate data and reward the player accordingly.
Port A connector that allows communication between a digital system and
an external device.
Print head The part of a printer that transfers ink from the cartridge to the paper.
Protocol The communication standard used by two compatible devices.
PSU Power supply unit. A device that supplies electricity in the correct
voltage to EGM components.
RAM Random access memory. Memory that can be read or written.
Replay A function that allows the operator to review past games, including
the winning combination, the amount collected, the amount wagered,
the amount won and available credits.
Reserve A playbutton on the EGM that allows a player to indicate to others
that the EGM is reserved. This reserve message remains lit for three
minutes.
Reset key A key switch that resets the EGM after a cashier payout or corrected
EGM fault.
G-3
Glossary Operator Manual
RTC Real time clock. A device that maintains time and date information.
Sensor A component that converts an input signal to a quantity that is
measured and changed to a readable signal for an information
gathering system.
Site controller An external computer that controls multiple EGMs at a venue.
Smart card A card that houses a microchip and is used in Aristocrat EGMs to
verify authenticity of game software or to establish credits.
Solenoid An electromagnetic device that converts electrical energy into
mechanical energy.
SPC Serial protocol converter. A device that converts the Aristocrat EGM
serial protocol to the SAS protocol.
Symbols The designs on the spinning reels. Common symbols include jacks,
kings, aces, cherries and gold bars.
Ticket A printed receipt that transfers credits from one EGM to another or
can be redeemed for cash, depending on jurisdiction.
Ticket printer A device that provides printed receipts.
Ticket printer bezel The outer trim of the printer that allows tickets to be collected.
Topbox An enclosed area at the top of the EGM that typically contains a light
assembly and artwork or an LCD screen as well as a light tower and
other optional assemblies.
Topper A unit that sits on top of the topbox and displays artwork to attract
players.
Touch screen A device that allows players to make selections by touching the LCD
screen.
Transport The part of the bank note acceptor that moves the bank note to the
bank note stacker.
Yoyo An error that occurs when a coin moves backwards through the coin
entry system.
G-4
Operator Manual Index
Index
Maintenance ...................................... 4-7, 4-13
A
AC Power Cord ................................................. 4-1 Security ....................................................... 2-7
Accounting Information ................................... 2-89 Bonus Log ........................................... 2-31, 2-113
Accounting Information Menu ......................... 2-16 Button Test .......................................... 2-40, 2-124
Adjusting Volume .......................... 2-42, 2-52, 2-78 Buttons - Lamp Test ....................................... 2-38
AFT Logs ............................................. 2-35, 2-118

C
Attract Mode...................................................... 2-5 Cabinet
Attract Mode Setup ................................ 2-52, 2-78 Keys ............................................................ 1-6
Audit Calculations ........................................... 3-12 Maintenance ............................................... 4-1
Audit Mode ............................................. 2-12, 2-66 Operations .................................................. 3-1
Defined ........................................................ 2-1 Calculations, Performance and Audit.............. 3-12
Calibrate Touch Screen ....................... 2-61, 2-139

B
BACC CRC Seed Setup.................................. 2-55 Canceling Credit - Operator Initiated ... 2-57, 2-137
BACC CRC Setup ......................................... 2-135 Cancelling Credit ..................................... 2-5, 3-10
BACC Signature Log ............................ 2-28, 2-110 Care and General Maintenance ........................ 4-1
Bank Note Acceptor ................................ See BNA Cash Information ................................... 2-22, 2-93
Bank Note Jams Cashbox Clearance .......................................... 3-4
CashCode BNA ......................................... 4-12 CashCode BNA
JCM UBA BNA .......................................... 4-10 Stacker Removal and Replacement .......... 4-12
MEI BNA ..................................................... 4-8 Maintenance ............................................. 4-11
Bank Note Stacker Clearance ........................... 3-5 Casino Top ....................................................... 1-5
Belly Door ......................................................... 3-2 Changing Hopper Refill Settings ....................... 3-4
Bet Meter .......................................................... 2-3 Cleaning the BNA ........................................... 4-13
Bet/Line and Variation Settings ....................... 2-53 Clearing the Bank Note Stacker ....................... 3-5
Bet/Line Variation Settings .............................. 2-79 Closing Doors ................................................... 3-2
Bill Acceptor CRC Seed Setup........................ 2-55 Coin Entry Test .................................... 2-39, 2-124
Bill Acceptor Information ................................. 2-23 Coin Handling Assembly
Bill Acceptor Log .................................. 2-29, 2-111 Fault Finding ............................................... 5-6
Bill Acceptor Test ................................. 2-44, 2-128 Maintenance ............................................... 4-2
BNA Security ....................................................... 2-6
Bank Note Stacker Clearance ..................... 3-5 Coin Jams
Bank Note Stacker Jams ........................... 4-13 Hopper ........................................................ 4-6
Fault Finding................................................ 5-8 Validator ...................................................... 4-3
Jams.......................................... 4-8, 4-10, 4-12
I-1
Index Operator Manual
Coin Validator Options ...................................................... 2-54
Jams ........................................................... 4-3 Reading ....................................................... 3-9
Maintenance ............................................... 4-2 Electronic Meters ............................................ 2-11
Test ........................................................... 2-39 Fault Finding .............................................. 5-11
Combination Test ................................ 2-43, 2-127 Enable/Disable Help Screen.................2-63, 2-142
Combined Logs ................................... 2-34, 2-117 Error Log ..............................................2-27, 2-109
Configuration Information Voucher ................. 2-60

F
Configuring the EGM ...................................... 2-48 Factory Test .........................................2-42, 2-126
Credit Meter ...................................................... 2-3 Fault Finding
Current Active Lockups................................... 2-65 BNA ............................................................. 5-8
Current Credit ................................................. 2-89 Coin Handling Assembly.............................. 5-6
Current Credit Types ...................................... 2-18 Electronic Meters ....................................... 5-11
Current Lockup ............................................. 2-145 Hopper ......................................................... 5-7
Current Meters....................................... 2-17, 2-98 Lamps and LEDS ........................................ 5-2
Power Up ..................................................... 5-5

D
Day-to-Day Operations ..................................... 3-1 Ticket Printer ............................................... 5-9
Diagnostic Information Menu .......................... 2-26 Topbox LCD Screen .................................. 5-11
Diagnostics Information ................................ 2-108 Fault State ......................................................... 2-9
Disable Secure Enhanced Validation... 2-58, 2-138 Feature Statistics .................................2-19, 2-105
Display PSD Signature ........................ 2-36, 2-121 Feature Topbox Lights Test ............................ 2-39
Dispute Resolution ......................................... 3-11 Force Game End ..................................2-57, 2-138
Doors Functional Description - EGM ........................... 1-7
Opening and Closing .................................. 3-2 FutureLogic PSA-66-ST2 Printer
Security ....................................................... 2-8 Loading Tickets ........................................... 3-5
Doors Log ............................................ 2-32, 2-114 Maintenance .............................................. 4-14
E G
EFT In Log ........................................... 2-30, 2-112 Gamble Statistics ...................................2-19, 2-97
EFT Out Log ........................................ 2-31, 2-113 Game Display .................................................... 2-3
EGM Game Machine Options................................... 2-49
Configuration............................................. 2-48 Game Meters .................................................... 2-3
Functional Description ................................ 1-7 Game Operation ................................................ 2-2
Keys ............................................................ 1-6 Game Play ........................................................ 2-4
Maintenance ............................................... 4-1 Game Replay .........................................2-18, 2-96
Physical Description .................................... 1-1 Game Statistics ....................................2-20, 2-105
Specifications .............................................. 1-8 GAMMA Menu ................................................. 2-45
Switching On or Off ..................................... 3-3 Gamma Protocol ........................................... 2-130
Electromechanical Meters .............................. 2-11 General Description........................................... 1-1
I-2
General Log ......................................... 2-34, 2-116 Loading Tickets
FutureLogic PSA-66-ST2 Printer ................ 3-5

H
Handpays State ................................................ 2-9 Ithaca Epic 950 Thermal Printer.................. 3-6
Hopper Nanoptix Paycheck 3 Printer ....................... 3-8
Fault Finding................................................ 5-7 Location Name Setup ..................................... 2-77
Jams............................................................ 4-6 Location Setup ................................................ 2-51
Maintenance ................................................ 4-5 Lockup Messages ......................... 2-65, 2-145, 5-2
Security ....................................................... 2-7 Logs ................................................................ 2-27
Hopper Collect Limit .......................................... 2-4 Lower Main Door .............................................. 3-2
Hopper Test ......................................... 2-40, 2-125

M
Hyperlink Combination Test ................. 2-45, 2-129 Machine ............................................................ 5-1
Machine Identification ............................ 2-15, 2-71

I
Idle State ........................................................... 2-9 Machine Modes ................................................ 2-1
Ithaca Epic 950 Thermal Printer Machine Options ............................................. 2-71
Loading Tickets ........................................... 3-6 Main LCD Screen ............................................. 2-5
Maintenance .............................................. 4-14 Maintenance ..................................................... 4-1
BNA ................................................... 4-7, 4-13

J
Jams Cabinet........................................................ 4-1
Bank Note Stacker .................................... 4-13 CashCode BNA ......................................... 4-11
CashCode BNA ......................................... 4-12 Coin Handling Assembly ............................. 4-2
Coin Validator .............................................. 4-3 EGM ............................................................ 4-1
Hopper ........................................................ 4-6 Hopper ........................................................ 4-5
JCM UBA BNA .......................................... 4-10 JCM UBA BNA ............................................ 4-9
MEI BNA ..................................................... 4-8 MEI BNA ..................................................... 4-7
JCM UBA BNA - Maintenance .......................... 4-9 Ticket Printer ............................................. 4-14
Jurisdictional Settings ............................ 2-50, 2-76 Touch Screen............................................ 4-15
Market Specific Options .................................. 2-54

K
Keys .................................................................. 1-6 Mechanical Meters Options ............................ 2-54
Mechanical Reel Test .......................... 2-43, 2-133

L
Lamp Test ............................................ 2-38, 2-122 Media Display Content Log ........................... 2-121
Lamps and LEDs, Fault Finding ........................ 5-2 MEI BNA
LCD Screens Stacker Removal and Replacement ............ 4-8
Fault Finding.............................................. 5-10 Maintenance ............................................... 4-7
Main ............................................................ 2-5 Menus
Test ........................................................... 2-41 Accounting Information ............................. 2-16
Light Tower ....................................................... 2-9 Current Active Lockups ............................. 2-65
Current Lockup ....................................... 2-145
I-3
Diagnostic Information .............................. 2-26 Ticket Printer ............................................... 3-5
GAMMA .................................................... 2-45 Operator Force Game End ............................ 2-138
Miscellaneous ........................................... 2-55 Operator Force Game End Request................ 2-57
Operator Mode ................................. 2-12, 2-66 Operator Initiated Cancel Credit .................... 2-137
Operator Setup/Selections ........................ 2-48 Operator Initiated Cancel Credit Request ........ 2-57
Test/Diagnostics Mode ............................. 2-37 Operator Mode Menu .............................2-12, 2-66
Messages Operator Setup/Selections .............................. 2-71
Game .......................................................... 2-3 Operator Setup/Selections Menu .................... 2-48
Lockup ........................................... 2-65, 2-145 Out of Service ......................................2-56, 2-137
Meter Window Error Recovery ............. 2-64, 2-142

P
Meter/Audit Key ................................................ 1-6 Package Log ................................................. 2-119
Meters Package Success Log ................................... 2-120
Display .................................. 2-17, 2-27, 2-109 Panic Log .............................................2-28, 2-110
Electromechanical ..................................... 2-11 Paper Quality .................................................. 4-15
Electronic .................................................. 2-11 Performance Calculations ............................... 3-12
Game .......................................................... 2-3 Periodic Meters ....................................2-17, 2-102
Options ..................................................... 2-54 Peripheral Information Voucher ....................... 2-60
Miscellaneous ............................................... 2-135 Photo-Optic Detector, Jams .............................. 4-6
Miscellaneous Menu ....................................... 2-55 Physical Description - EGM ............................... 1-1
Monitor Test......................................... 2-41, 2-125 Play Mode ......................................................... 2-1
Mult-Game Accounting ................................... 2-24 Playbuttons ................................................2-4, 2-5
Multi-Denomination Accounting ............. 2-25, 2-91 Power Log ............................................2-33, 2-115
Multi-Game Accounting .................................. 2-90 Power Up, Fault Finding .................................... 5-5
Multiplied Jackpot Log .................................... 2-32 Primary Accounting Meters Voucher ............... 2-59
Multiplier Log ................................................ 2-114 Print Audit Vouchers........................................ 2-58
Printer........................................ See Ticket Printer

N
Nanoptix Paycheck 3 Printer Printer CRC Seed Setup ......................2-56, 2-136
Loading Tickets ........................................... 3-8 Printer Signature Log ...........................2-33, 2-115
Maintenance ............................................. 4-15 Printer Test...........................................2-44, 2-128
Network Diagnostics ..................................... 2-132 Progressive and Game Play Meters Voucher.. 2-59
Progressive Controller Setup Voucher ............ 2-61

O
Opening Doors ................................................. 3-2 Progressive Level Setup ........................2-50, 2-76
Operating Environment - EGM ......................... 1-9

R
Operations Reading Electromechanical Meters ................... 3-9
Bank Note Stacker ...................................... 3-5 Real Time Clock Setup...........................2-51, 2-77
Cabinet ....................................................... 3-1 Reel LED Test ............................................... 2-134
Electromechanical Meters ........................... 3-9 Reel Shutter Test .......................................... 2-133
I-4
Refilling Hopper ................................................ 3-4 Standard Lamp Test ....................................... 2-38
Removal and Replacement Sub Denom Information .................................. 2-25
CashCode BNA Bank Note Stacker .......... 4-12 Sub Game Information.................................... 2-24
JCM UBA BNA Bank Note Stacker ............. 4-9 Suit Gamble Statistics..................................... 2-19
MEI BNA Bank Note Stacker ....................... 4-8 Switching EGM On or Off ................................. 3-3
Replay of Previous Games .................... 2-18, 2-96 System Memory Usage ....................... 2-64, 2-143
Reset Key ......................................................... 1-6

T
Resolving Disputed Win Claims ...................... 3-11 Test/Diagnostics Mode ................................. 2-122
Test/Diagnostics Mode Menu ......................... 2-37

S
Script Log ...................................................... 2-119 Ticket Printer .................................................... 2-4
Security Fault Finding ............................................... 5-9
BNA ............................................................. 2-7 Loading Tickets ........................................... 3-5
Coin Handling Assembly ............................. 2-6 Maintenance ............................................. 4-14
Doors........................................................... 2-8 Paper Quality ............................................ 4-15
Hopper ........................................................ 2-7 Ticket/Voucher Out Log ....................... 2-30, 2-112
Security Meters .................................... 2-27, 2-109 Tilt State ........................................................... 2-9
Self-Test ........................................................... 2-6 Topbox LCD Screen, Fault Finding................ 5-11
Service State..................................................... 2-9 Topper .............................................................. 1-5
Setting the Location Name .............................. 2-51 Touch Screen ............................. 2-61, 2-139, 4-15
Setting the Time .............................................. 2-51

V
Smartcard Information ......................... 2-35, 2-120 Video Monitor Test Menu................................ 2-41
Sound ............................................................... 2-5 Volume Adjustment....................... 2-42, 2-52, 2-78
Volume .................................... 2-42, 2-52, 2-78 Voucher In Log .................................... 2-29, 2-111
Sound Effects Tests ...................................... 2-126 Voucher Printer - Test .................................... 2-44
Sound System Setup ............................. 2-52, 2-78 Vouchers In Meters ........................................ 2-23
Sound System Tests ....................................... 2-42 Vouchers Out Meters ...................................... 2-24
SPC Configuration .......................................... 2-79

W
SPC Configuration Screen .............................. 2-53 WAT Logs ..................................................... 2-118
Specifications - EGM ........................................ 1-8 Win Meter ......................................................... 2-3
Specifying Light Tower Tiers ........................... 2-10
I-5
Notes
I-6

EUR ViridianWS Operator (AM-0205-04)

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VIRIDIAN WS™

© Aristocrat Technologies Australia Pty Ltd 2011

Warnings, Cautions and Notes

Restrictions of Hazardous Substances (RoHS)

Important Safety Information

Inform Yourself and Your Staff

Manuals and Part Catalogues

The Operator Manual:

 Gives a general overview of the hardware and software.

The Service Manual:

 Gives a general overview of the hardware and software.

The Parts Catalogue:

 Shows illustrations of each of the components of the EGM.

01 Feb 2011 Original issue for submission. AU TechDocs

02 Jul 2011 Original issue. AU TechDocs

03 Jul 2011 General updates. AU TechDocs

04 Oct 2011 Periodic update. AU TechDocs

Brief History of Aristocrat Technologies Australia Pty Ltd

1.2 Functional Description ............................................................................ 1-7

1.3 Specifications........................................................................................... 1-8

Machine Modes .............................................................................. 2-1

2.2 Play Mode ................................................................................................. 2-1

2.2.2 Main LCD Screen ................................................................................................... 2-5

2.2.3 Sounds and Tunes ................................................................................................. 2-5

2.2.4 Playbuttons ............................................................................................................. 2-5

2.2.5 EGM Self-Test ........................................................................................................ 2-6

2.2.6 Security .................................................................................................................. 2-6

2.2.7 Light Tower............................................................................................................. 2-9

2.2.8 Electromechanical Meters .................................................................................... 2-11

2.2.9 Electronic Meters.................................................................................................. 2-11

2.3 Operator Mode Menu ............................................................................. 2-12

2.3.2 Accounting Information ........................................................................................ 2-16

2.3.3 Diagnostic Information Menu ............................................................................... 2-26

2.3.4 Test/Diagnostics Mode ......................................................................................... 2-37

2.3.5 Operator Setup/Selections Menu ......................................................................... 2-48

2.3.6 Miscellaneous Menu ............................................................................................ 2-55

2.3.7 Current Active Lockups ........................................................................................ 2-65

2.4 Operator Mode Menu – Worldbase .......................................................2-66

2.4.2 Operator Setup/Selections ................................................................................... 2-71

2.4.3 Accounting Information......................................................................................... 2-89

2.4.4 Diagnostics Information ...................................................................................... 2-108

2.4.5 Test/Diagnostics Mode ....................................................................................... 2-122

2.4.6 Miscellaneous ..................................................................................................... 2-135

2.4.7 Current Lockup ................................................................................................... 2-145

Day-to-Day Operations................................................................... 3-1

3.2 Cabinet ......................................................................................................3-1

3.2.2 Switching EGM On or Off ....................................................................................... 3-3

3.3 Cashbox Clearance (if fitted)...................................................................3-4

3.4 Refilling Hopper (if fitted) ........................................................................3-4

3.5 Bank Note Stacker Clearance (if fitted) ..................................................3-5

3.6 Loading Ticket Printers (if fitted) ............................................................3-5

3.6.2 Ithaca Epic 950 Thermal Printer (if fitted)............................................................... 3-6

3.6.3 Nanoptix Paycheck Printer (if fitted) ....................................................................... 3-8

3.7 Reading Electromechanical Meters (if fitted) ........................................3-9

3.8 Cancelling Credit....................................................................................3-10

3.9 Resolving Disputed Win Claims ...........................................................3-11

3.10 Performance and Audit Calculations ...................................................3-12

Care and General Maintenance .................................................... 4-1

4.2 Cabinet ...................................................................................................... 4-1