Health Care Architecture in São Paulo, Brazil
Health Care Architecture in São Paulo, Brazil
Health Care Architecture in São Paulo, Brazil
net/publication/26502795
Health Care Architecture in Sao Paulo, Brazil: Evaluating Accessibility and Fire
Safety in Large Hospitals
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Abstract Keywords
This article describes and discusses procedures of Post-occupancy evaluation; large hospital
scientific and technical interest for applying the Post facilities; Brazilian health care architecture;
Occupancy Evaluation (POE), especially certain accessibility; fire safety.
questions related to accessibility and fire safety in
specialized and complex hospital buildings. For this
purpose, the building occupied by the Orthopedics Introduction
and Traumatology Institute (IOT) of the General
Hospital (Hospital das Clínicas) of the University of São
Post Occupancy Evaluation of
Paulo(USP), Brazil was chosen, as this institute is one of Hospitals in Brazil
the most important health centers in Latin America in Although the POE has been used in academic
its specialty. With approximately 25,000m2 distributed circles in Brazil since 1984 (Roméro; Ornstein,
throughout nine floors, the IOT offers services of a 2003), only in the 1990s did research in the field of
public nature to about 1,000,000 patients each year. performance evaluation begin, more specifically
Approximately 200 physicians and 890 nurses work in in relation to POEs focused on hospital buildings.
this building. The research described here was carried
Especially important in this process were studies
out in 2005 and involved teachers and graduate
students of the Faculty of Architecture and Urbanism published by Preiser (1998) on hospital systems in
of the same University of São Paulo. The work consisted the USA, Europe and Israel. Preiser, an architect
of the application of various methods for evaluating (Preiser; Vischer, 2005), and Bechtel (1997),
performance in use and the final results were organized an environmental psychologist, introduced
in a concise, user-friendly way in discovery maps. These the concept of inter-disciplinarity between
maps, which bring together synthesis of the different architecture and urbanism and other subjects,
evaluation standards regarding the building (opinions
and the need to include users’ perceptions
of users and appraisal specialists, the pertinent
legislation, and recommendations for each critical in research on built environments. Architects
point by floor and by sector), are a valuable tool for should be concerned not only with the health
decision-making by the building’s managers in terms of of buildings, but also, and especially, with the
interventions, remodeling projects, expansion and the physical and mental health of the people who
implementation of improvements. occupy them. The difficulties in applying the
POE to highly complex buildings in Brazil, such as With the experiences of ProArq-FAU-UFRJ, Fiocruz
SHEILA WALBE ORNSTEIN, ROSARIA ONO, MARIA ELISABETE LOPES, MONTEIRO, R.Z., GILL, A.A., & MACHRY, H.S.
hospitals, resulted in the delay of research in this became the first large institution in the field of
field. In addition, difficulties arose in accessing research, education and treatment in public
institutions of this type, especially in the case of health to bring together an in-house technical
private hospitals. One reason for this obstacle team in POE to provide information regarding
is the stress that in loco research can cause in interventions and guidelines for new building
environments of this nature and also because of designs, based on procedures for managing
the implications of the negative aspects which environmental quality. Also, in the 1990s a few
might be found. large Brazilian cities came out with specific
guidelines for hospital designs. The city of Rio
For these reasons, few M.A.’s dissertations and de Janeiro, the second large Brazilian urban
Doctoral theses based on the POE applied to environment, was one of them.
hospitals have been concluded, and few other
studies have been published in this area by schools In this regard, the POE applied to the
of architecture and urbanism in Brazil. Those Orthopedics and Traumatology Institute of the
that have appeared are basically concerned General Hospital is of special significance, not
with flows and circulation (Kotaka; Fávero, only because of the importance of this public
1998), sustainability, environmental comfort, institution as a teaching hospital and the service
and functional aspects in general ((Visconti, it provides to the population, but also because
1999); (Del Rio; Ornstein; Rheingantz, 1998); the study consists of a virtually unprecedented
(Cavalcanti, 2002); (Sampaio, 2006)). The report POE, focused on questions of accessibility and
by Kohlsdorf (1995) might also be mentioned fire safety. For this study the authors sought to use
here, as it provides an important analysis of the multi-method and multi-technique approaches
morphological performance of hospital buildings aimed at guaranteeing the reliability of the entire
on the basis of performance evaluation. In research process. The result was a floor-by-floor
addition, it takes into account the potentials of discovery map that synthesizes the opinions
orientations, identification and the capacity for of users and specialists, diagnoses, laws and
stimulus which this type of architecture induces regulations, and pertinent proposals for solutions
in people. More recently, Castro, Lacerda and whenever appropriate.
Penna (2004) made advances in the systematic
application of POE tools in buildings related to Accessibility and Fire Safety
health care on the campus of the Oswaldo Cruz In Brazil, as well as in other places in the world,
Foundation (Fiocruz) in Rio of Janeiro, including accessibility – meaning the existence of
demonstrations of a diagnosis resulting from the democratic venues that can be made use of
use of so-called discovery maps, described by by anyone, regardless of any physical, sensorial
Zeisel (2006) and by a group of researchers in the or cognitive limitations – consists of a process
Graduate Program in Architecture (ProArq) of that is implemented in a sequence of stages.
the Faculty of Architecture and Urbanism of the The process begins with the perception of the
Federal University in Rio of Janeiro (FAU-UFRJ), need to ensure social inclusion, followed by
coordinated by Dr. Paulo Afonso Rheingantz. decisions to put it into practice. Next, specific
beds and 400 rooms (1). Currently the IOT has divided into Wings A, B, C, and D (see Figure
25,000 square meters of built area comprising 2). Wings A and B are symmetrical, with eight
SHEILA WALBE ORNSTEIN, ROSARIA ONO, MARIA ELISABETE LOPES, MONTEIRO, R.Z., GILL, A.A., & MACHRY, H.S.
seven specialized laboratories, 890 employees, floors interconnected by a central lobby called
3,500 clinical consultations, 4,500 emergency Wing C, where the elevators and stairways of
cases and 500 surgeries per month and a clinical common use for Wings A and B are located.
staff of over 200 physicians. With the eradication Wing D currently houses the biomechanical
of polio, the institute began addressing demands laboratory, experimental surgery, animal
for treatment, research and education related laboratory and the prosthesis shop, and includes
to other major orthopedic pathologies and the basement floor, a ground floor and two
disorders. higher floors. The Annex Building was designed
and built later to address the need to expand
Nonetheless, the building retains many
the institute’s services and facilities. The first stage
characteristics of style, construction structure
of the Annex was concluded in 1972 and the
and volume that were virtually original at the
second in 2005.
time it was built. Its floor plan in “T” format is
Figure 1: Schematic Drawing of the General Hospital Complex of the Faculty of Medical Sciences of University of São Paulo.
Figure 2: Schematic Drawing of the IOT Building and its Uses by Floor.
Evaluation Methods and Techniques the decisions and who are not familiar with the
The present study began with a planning stage, matters at issue. The flowchart of the process is
which included the organization of the teams, presented briefly in Figure 3.
scheduling of visits, scheduling and distribution
of tasks, reconnaissance of the space, contact Results of Post Occupancy Evaluation
with key people, authorizations, walkthroughs,
data gathering, annotations, drawing up of Diagnosis of Physical Performance
questionnaires, photographic records, physical The IOT building has undergone several
measurements, structured and semi-structured adaptations in the area of access, such as in
interviews, and focus groups. Quantitative and some restrooms and certain ramps and parking
qualitative studies were combined in order to places, but they have not always complied with
expand the results. the standards provided in the standard currently
in effect, namely, NBR 9050: 2004 (ABNT, 2004).
At the end of the process all results were shown
on the discovery maps, also referred to by In general, the areas of circulation, access
Zeisel (2006) as discovery matrixes, as a way doors, admittance and surgery areas, as well as
to synthesize and visualize the diagnosis, the elevators, have dimensions that enable persons
recommendations and the pertinent standards in wheelchairs to maneuver or be maneuvered.
and regulations, thus identifying the points that However, problems were found with the
require interventions of short (most critical), stairways, with inadequate dimensions, railings
medium or long term. This representation had the and floors, and the absence of visual or tactile
main objective of facilitating the understanding signs. In some environments of restricted use,
and reading of the results by those who will make access is hampered by narrow or heavy doors,
Figure 3:
Flowchart of
the Process for
Developing a
Post Occupancy
Evaluation (POE)
Mechanism.
door handles that are difficult to manage, and installations that are not sealed off.
poorly arranged furniture.
The side stairways (located at the end of Wings A
The building’s characteristics of construction and B, as can be seen in Figure 2) cannot be used
and use classify it as having low likelihood for as escape routes because they are not enclosed
fires to begin or spread because there is little either. Access to them is obstructed by glass
accumulation of flammable material and doors, they do not have the proper dimensions
adequate building and finishing materials are and the proper directional signs in place, and
used in the circulation and admittance areas they discharge one floor above the exit to the
(floors and walls). However, the emergency ground floor. The essential fire safety equipment,
exits for vertical circulation were indicated as such as extinguishers, hydrants, manual alarms
being hazardous for the occupants because the and emergency lights, is duly installed, but there
building has an open central stairway (Wing C) were no records of regular inspections and tests.
that would allow the propagation of gases and The building has no automatic sprinkler system or
smoke. The same is true for the shafts of building fire detectors, due to the fact that only recently
have building codes begun requiring such carried out, aspects which would probably not
SHEILA WALBE ORNSTEIN, ROSARIA ONO, MARIA ELISABETE LOPES, MONTEIRO, R.Z., GILL, A.A., & MACHRY, H.S.
Figure 4: Example of Discovery Map (Floor plan of the 2nd Floor of the IOT). Figure 5: Section of the Discovery Map
for the Second Floor of the IOT Building.
FLOOR LOCATION FOCUS RESULTS OF THE METHODS AND TECHNIQUES APPLIED IN THE DEGREE OF PROPOSAL OBSERVATIONS
SHEILA WALBE ORNSTEIN, ROSARIA ONO, MARIA ELISABETE LOPES, MONTEIRO, R.Z., GILL, A.A., & MACHRY, H.S.
RESEARCH IMPORTANCE
Walkthrough Interviews /
questionnaires / focus
Problems Technical groups
Detected standards to be
complied with
2nd Central Accessibility Absence of NBR 9050 The signs in the central Low A sign pointing to Wing Although this
Hallway directional (Item 5.5), hallway of the IOT were A should be placed at question shows
signs which provides classified as Very good this location. The sign a low level of
indicating a number of and Good by most of should also indicate in importance it
the infirmary recommend- the nurses and students detail the type of activity can be easily
in Wing A ations to be interviewed (See Graphs conducted there solved.
followed 1 and 2 in the Discovery (important information
regarding Map of this floor). for visitors). The signs
visual signs should also be available
in Braille, and the format
of the sign (colors and
dimensions) should
comply with Technical
Standard NBR9050
(Item 5.5).
There is NBR 9050 ---- High Place visual and tactile -----
no sign (Items: 5.13; alert and directional
indicating 5.14.1.2, signs near the stairway
the location Figure 63;
of the 5.14.2), which
central recommend,
stairway respectively,
the presence
of visual signs
for steps, tactile
alert signs
on the floor,
and tactile
directional
signs on the
floor
Central Fire safety Central IIT No. 11 Whereas most of the High Place a handrail with The central
Hallway stairway (Item 5.8.2.1) nurses interviewed 2 heights (0.70 and stairway is not
has a low São Paulo considered the situation of 0.92m) along entire classified as an
protective City Building the railings in the central extension of the escape route in
railing Code (Section lobby (= the central Central stairway. It case of fire, as it
(h=0.97m 12.3.3.1), stairway) as Very bad, should be easy to hold is not enclosed
while the which contains most students considered (4.5mm). and could cause
technical recommend- it Good or Regular (See accidents in
standard ations “Appendices,” Graphs a fire situation
establishes regarding 3 and 4 on the Discovery (many people
h=1.05m) hand-railings Map for this floor). In an going down the
and there and protection interview, maintenance stairway quickly),
is no railing ratings. employees of the IOT because the steps
in some informed the researchers are slippery, the
sections. (stated in the interview vertical span is
as the reason for the completely open,
conditions of the stairway) and there are no
that most people who use handrails.
this central stairway move
slowly, as they are users
with difficulties, such as
elderly patients or persons
with physical handicaps.
Table 1: Example of Synthesis of Results (Diagnosis and Recommendations) - 2nd Floor (partial).
visualization of the situation through one or more be seen that many more aspects regarding
tools and techniques of the POE. One example accessibility were detected than those related
is presented in Table 1, where a given degree of to fire safety. However, the priority given to
importance (low, medium or high) is attributed fire safety is proportionally higher than that
to each aspect in terms of the degree of priority given to accessibility. This situation is perfectly
for implementation. Discovery maps were drawn understandable as problems related to fire safety
up based on the contents of these tables, as are not usually specific for the various floors, but
exemplified in Figures 4 and 5, which constitute a rather a characteristic of the building as a whole,
graphic synthesis of the research results. in contrast to questions of accessibility, which vary
from one specific place or situation to another.
Table 2 shows the number of evaluations
Low 0 Low 0
Medium 0 Medium 43
Low 0 Low 17
Medium 0 Medium 3
Low 0 Low 0
Medium 1 Medium 31
Low 0 Low 11
Medium 4 Medium 1
Low 1 Low 0
Medium 0 Medium 35
Low 0 Low 18
Medium 1 Medium 2
Low 0 Low 0
Importance
5th Floor Accessibility High 4
Medium 2
Low 5
Medium 6
Low 0
Medium 4
Low 4
Medium 6
Low 0
Medium 5
Low 0
High 2
Medium 7
Low 0
Medium 1
Low 1
Medium 2
Low 0
priorities for interventions and obtaining financial “Instituting internal mechanisms of self-evaluation
SHEILA WALBE ORNSTEIN, ROSARIA ONO, MARIA ELISABETE LOPES, MONTEIRO, R.Z., GILL, A.A., & MACHRY, H.S.
resources are usually dissociated. By carrying and continuous refinement of the quality of
out a POE, these aspects can be more easily the medical treatment provided by hospitals”
combined, creating synergy that will facilitate (Novaes, 1999: 07).
management and foster a better environment
for the hospital’s employees and users. Mechanisms such as the Hospital Accreditation
Program create a procedure of self-evaluation in
It was also seen that, in the case of hospital consonance with the objectives of the POE, and
buildings and similar architectural designs (such can be used in conjunction with it in the effort to
as day hospitals, diagnostic units, emergency improve the quality of use, circulation, treatment
facilities, etc.), it is important and effective and safety of the complex.
to apply the POE focused on the topics of
accessibility and fire safety, which often overlap References
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