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Apple Support

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Update to iOS 16
Explore all-new personalization features,
privacy and security enhancements, and
more ways to communicate seamlessly.

Learn how to get the latest 

Get Support
Choose a product and weʼll find you the best
solution.

Start now 

Download the Apple Support app 

Trade in with Apple


Turn an eligible device into credit towards a
new one, or recycle it for free.
Apple Trade In is good for you and the
planet.

Learn more 

Accidents happen.
AppleCare+ covers them.
Get unlimited repairs for accidental damage
protection, 24/7 priority access to Apple
experts, and more.

Learn more about AppleCare+ 

My Support
Get up to date information about your Apple
products in one place including repairs,
tech support cases, and much more.

Sign in to My Support 

Safe and reliable repairs


At Apple, every product we make is built to
last. We design durable, easy-to-use devices
with innovative features that customers
depend on, all while protecting their privacy
and data. Customers should have access to
safe, reliable, and secure repairs with genuine
Apple parts if they need them.

Learn more about Appleʼs approach to


expanding access to safe and reliable repairs.
View (PDF)

Beware of counterfeit parts


Some counterfeit and third party power
adapters and batteries may not be designed
properly and could result in safety issues. To
ensure you receive a genuine Apple battery
during a battery replacement, we recommend
visiting an Apple Store or Apple Authorized
Service Provider. If you need a replacement
adapter to charge your Apple device, we
recommend getting an Apple power adapter.

Also non-genuine replacement displays may


have compromised visual quality and may fail
to work correctly. Apple-certified screen
repairs are performed by trusted experts who
use genuine Apple parts.

Be aware of gift card scams


Learn more 

Apple Service Programs


Apple Watch Series 6 Service Program for
Blank Screen Issue

iPhone 12 and iPhone 12 Pro Service Program


for No Sound Issues

iPhone 11 Display Module Replacement


Program for Touch Issues

15-inch MacBook Pro Battery Recall Program

Apple Three-Prong AC Wall Plug Adapter


Recall Program

See all programs 

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