Aman Kumar CV-1

Aman Kumar
Delhi, India • +919810363083

[email protected] • https://www.linkedin.com/in/aman-kumar-a7b82117a/
Executive Summary
Results-driven IT Project Manager with extensive experience managing technology projects using Agile and
Waterfall methodologies. Skilled in risk management, vendor relations, stakeholder engagement, and cross-
functional collaboration. Proven ability to deliver projects on time and within budget, while optimizing
performance and implementing future-proof technology solutions.
Key Skills
Data Analysis Operations Leadership Stakeholder management

Cost control skills Analytic skills Vendor Management
Agile Methodology Digital Transformation Jira
Decision Making Risk Management Artificial Intelligence
Professional Experience
Conneqt Business solution (Subsidiary of TATA), Pune
PMO (Tata Motors Limited) 09/2023-Present
• Identify project needs and develop a detailed timeline, ensuring timely completion of IT projects aligned
with business objectives.
• RFP processes for external vendors, including requirement creation, vendor evaluation, and contract
negotiation.
• Coordinate project management teams, delegating tasks effectively to ensure smooth execution of project
deliverables.
• Monitor project expenditures, create and present detailed financial and progress reports to stakeholders,
ensuring adherence to budget.
• Track project progress continuously, making adjustments as necessary to ensure projects are completed
before deadlines.
• Implement industry best practices, continuously reducing project costs while maintaining quality and
efficiency.
• Implement necessary changes to teams and processes to optimize performance and respond to evolving
project needs.
• Provide high-level project reports to senior management, ensuring alignment with overall business
goals.
• Manage relationships with third-party vendors, contractors, and suppliers to ensure consistent quality
and timely delivery.
• Develop and implement an IT strategy aligned with organizational goals, focusing on scalable and
future-proof technology solutions.
• Assist IT teams with site-related activities (client/end-user support), providing effective solutions for
day-to-day operational challenges.
• Supervise and coordinate day-to-day operational activities of the project team, fostering a collaborative
and high-performance work environment.
• Work with a variety of technologies, including desktops/operating systems (Windows 10/11, macOS),
LAN, remote VPN connectivity, cloud-based productivity suites (Microsoft 365, AWS), smobile
devices (iOS, Android), and cybersecurity best practices.
• Worked on Greenfield and Brownfield projects.
Konexions Back-office Services, Gurugram

Senior Executive IT 10/2022 – 08/2023
• Manage and monitor all installed network appliances, systems, and infrastructure (cloud and on-
premise), ensuring optimal performance and availability.
• Install, configure, test, and maintain network-related operating systems, applications, software, and
management tools to support business operations.
• Ensure the highest levels of network connectivity and infrastructure availability through proactive
monitoring and issue resolution.
• Provide expertise in the management and support of overall network systems infrastructure, ensuring it
aligns with all IT technologies and business requirements.
• Troubleshoot, diagnose, and resolve hardware, software, and other network-related system problems,
minimizing downtime and improving system reliability.
• Monitor network usage and health status, ensuring compliance with company policies, industry
standards, and regulatory requirements.
• Responsible for local organization data security, implementing best practices for data protection and
cybersecurity.
• Manage tickets and provide technical support via phone, email, and remote desktop, delivering prompt
and efficient resolution to end-users.
Startek, Gurugram
Senior Executive 12/2021 – 10/2022
• Assembled and disassembled desktops, laptops, and installed workstations and servers, ensuring seamless
system deployment and functionality.
• Installed, configured, and provided ongoing support for antivirus software, operating systems, and
hardware for Windows-based client systems, adhering to company security policies.
• Managed and prioritized technical support tickets, providing efficient issue resolution via phone,
email, and remote assistance.
• Administered email systems by managing domain blacklists and whitelists, ensuring email security and
proper message routing.
• Provided remote troubleshooting and technical support through tools such as TeamViewer, Any Desk,
and VNC, assisting end-users in resolving software/hardware issues.
• Conducted routine health checks, monitored performance, and managed security devices to ensure
optimal functionality and protection of network infrastructure.
• Analyzed, diagnosed, and resolved network-related issues, ensuring minimal downtime and efficient
connectivity for all users.
Education Certifications
BCA, 2017-2020 Project Management Professional (PMP)
Maharishi Dayanand University, Rohtak By PMI (Project management Institute)
Fundamentals of IT and OT security
High-School, By Udemy
CBSE Board, New Delhi Cloud Architect (AWS and Microsoft Azure)
By Simplilearn
CCNA Training
Projects
1. NETWORK AND SERVER ROOMS STANDARDIZATION

In this project, I conducted a network rooms survey, assessing equipment and layout. Then
created a detailed report recommending standardization measures to improve efficiency,
organization, and maintenance across all network rooms which reduced project cost by 40%.
2. NEW OFFICE SETUP AND NETWORK IMPLEMENTATION

Throughout the project, I learned the importance of thorough planning, effective communication
and collaboration with stakeholders. I also gained valuable experience in network design,
implementation and troubleshooting applying agile methodology to project to ensure successful
outcomes.
3. CREATED PROCESS DOCUMENTS

Created comprehensive process documents for operations, detailing workflows and standard
procedures. These documents have streamlined processes, reduced errors, and enhanced
efficiency, leading to improved productivity and consistency across the company's department.
I hereby declare that all the information given above is true and correct to the best of my knowledge
AMAN KUMAR

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Aman Kumar

Delhi, India • +919810363083

Data Analysis Operations Leadership Stakeholder management

Konexions Back-office Services, Gurugram

1. NETWORK AND SERVER ROOMS STANDARDIZATION

2. NEW OFFICE SETUP AND NETWORK IMPLEMENTATION

3. CREATED PROCESS DOCUMENTS

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