Get ready!

Read the hospital directory. Then, choose

o Before you read the passage, the correct answers.
talk about these questions.
1 What is the purpose of this document?
1 What jobs do people have in hospitals?
A locating hospital departments
2 Which employees do nurses work with
B listing available staff positions
most often?
C helping people find hospital staff

need to D providing employee's contact information

2 Who is best qualified to examine a sick five·

year·ok!?
A a receptionist C a pharmacist

•. ..'
I

FIRST FLOOR
Robert Gibbons
MERCY HEART HOSPITAL
DIRECTORY
Dr. Terry David
Pediatrician
B a lab technician 0 a pediatrician

3 What can you infer about patients being

prepared for heart surgery?
A They see the general surgeon last.
B They are treated by Dr. Gupta.
Receptionist See for: Children's Health:
See for: Visitor Rm.200 C They have their operations on the first floor.
Information: Main Lobby D They must visit doctors on multiple floors.
Dr. Frank Fabrizzio THIRD FLOOR
Dr. James Lottner
Radiologist
Anesthesiologist
Vocabulary
See for: X-rays, MAl
scans: Rm. 113 See for: Surgery Pain i @ Match the words (1-7) with the definitions
and Preparation: Rm. 312 (A-G).
Usa Kirby
Lab Technic ian Dr. Stacey Waiters
1 _lab technician 5 _ radiologist
See for: Analysis. Test Chief Surgeon
See for: Surgical 2 _surgeon 6 _ receptionist
Results.: Rm. 125
Procedures: Rm. 323

Pr_
3 _ anesthesiologist 7 _ cardiologist
Susan Devlin
Pharmacist 4 _ pharmacist
FOURTH FLOOR
See too ""-!l Dr. Jared Cho A a person who prepares drugs and medicine
PdI-t.pFm1ZJ General Practitioner
B a person who uses imaging technology
See for: General M~;;c;I'.' !
SECOND FLOOR Rm.403 C a heart specialist
Or. Leslie Gupta
Dr. Regina Beverly D a person who analyzes samples
Cardiologist
See for: Heart Disease, Obstetrician E a person who cuts open the body in operations
Heart Surgery: Rm. 231 See for: Pregnancy: F a person who prevents patients from feeling pain
Rm. 408
G a person who welcomes visitors and answers
phones
4
o Fill in the blanks with the correct words Speaking
and phrases from the word bank.
o based
With a partner, act out the roles below
~
pediatrician
BANK
general practitioner
on Task 7. Then, switch roles.
USE LANGUAGE SUCH AS,
obstetrician
I'm a new nurse here.
1 A(n) observes and treats pregnant I have these ...
women until they give birth. He's on the _. floor somewhere.
2 Parents often take a long time to choose their
childs _ __
3 For small problems like a cold, see a(n) Student A: You want to find someone who
_ _ _ instead of a specialist. works in the hospital. Ask Student B questions
to find out:

0 " Listen to and read the hospital • floor number

directory again. Where can you pick up • room number
your medicine from? • where to find additional help

Listening Student B: You are an employee at the

0" Listen to a conversation between a hospital. Answer Student A's questions.
nurse and an obstetrician. Mark the
following statements as true (T) or false (F~
1 _ The man needs to look at x-rays. Writing
2 _ The radiologist works on the third floor. CD Use the conversation from Task 8 to fill
3 _ The woman directs the man to the out some entries in a hospital directory.
receptionist.

fj" Listen again and complete the

conversation.

Nurse: Excuse me, Dr. Beverly? Hi. I'm

Mark. I'm a new 1 here. Hospital
Obstetrician: Hey, Mark. What can I do for you?
Nurse: I have these 2 ___ for Or. Cho's
patient. He wants Or. Fabf"izzio to
Directory
take a look at them.
Name: ____________
Obstetrician: The 3 _ _--'? He's on the first floor
somewhere. Job Title: _ __ _ _ _ _ __ _
Nurse: Do you happen to know the actual
4 ? Job Duties: _ _ __ _ _ _ _ __
Obstetrician: No, but the 5 in the lobby wilt Name: _ ___________
Nurse: Okay. This 6 is so confusing!
Obstetrician: I know the feeling. You'll get used to it. Job Title: _ _ _ _ __ _ _ __
Job Duties: _ _ _ _ _ _ _ _ __

5
 & Read the flyer. Then, mark the following statements as
true (T) or false (F).
1 _ The hospital is beginning construction to repair damages.
2 _ The radiology department is on the same floor as the
cardiology department.

A
Construction Notice
3 _ Patients have to go through the pathology department to
get to orthopedics.

Vocabulary
8 Write a word that is similar in meaning to the
St. Sebastian's Hospital wants to give its underlined part.
patients the best care possible. In order to
do this, we need to update our facilities 1 Andrews son is sick, so he takes him to the department that
from time to time. As a result, we are deals with the care of children. __ d __ t __ c _
starting some construction projects today. 2 The patient needs medicine so he goes to the place where
Some departments are temporarily moving pharmacists distribute pharmaceutical drugs. p __ r __ c _
during construction. The cardiology
. department is now in the basement across
from the radiology and pathology
3 Employees in the department that studies and diagnoses
diseases must wear gloves and goggles. _ a __ 0 I 0 __
4 Doctors in a medical field that uses instruments to operate
departments. Obst etrics is on the second
floor next to pediatrics. on patients need very steady hands. s __ g __ Y
5 Sau! works on an ambulance, so he sees plenty of situations
Access to other departments is limited.
in which someone's life is in danger. __ e _ g __ c __ s
The entrance to orthopedics is now
through the dermatology department. The
surgery wing of the hospital is only
accessible through the lobby elevators.
o Check (J') the sentence that uses the underlined part
correctly.
The emergency room and the pharmacy
are unaffected. 1 _ A Aalph is at the cardiology department because his
heart is beating abnormally.
_ B Doctors in the pathology department respond to
emergency situations.

2 _ A Francesca is going to the surgery department to pick

, up her prescription.
_ B Wendy has a broken Jeg so she's going to the
orthopedics department.

3 _ A The pregnant woman is in the obstetrics department.

Get ready! _ B Doctors who work in the pathology department only
care for children.
o Before you read the passage, _ A
t alk about these questions. 4 Doctors usually periorm surgery in the pharmacy.

1 What services do patients get in

_ B Gregory takes x-rays in the radiology department.
different hospital departments? S _A The pedjatrics department is where doctors inspect
2 Which hospital departments organs to diagnose diseases.
need nurses the most? _ B Joe is at the dermatology department to get his rash
examined.
6
0" Listen and read the flyer again. Why Speaking
have been departments moved temporarily?
(;) With a partner, act out the roles below
based on Task 7. Then, switch roles.
Listening
o nurse
" Listen to a conversation between a
and a patient. Choose the correct
USE LANGUAGE SUCH AS,
This is the ._ department, isn't it?
answers. So where can I find ...
1 What is the main idea of the conversation? Do you need directions to get there?
A why the patient missed his appointment
B why the hospital is under construction
Student A: You are a patient. And you are
C how to find a specific hospital department going to an appointment with your doctor. Talk
D how to get to the ground floor of the hospital to Student B about:

2 What does the nurse tell the man to do? • where the department you need is located

A go to the basement • why you need to go there

B reschedule his appointment • how to find the department

C ask a receptionist for directions

o visit the radiology department Student B: You are a nurse. Answer Student
A's questions.

8" Listen again and complete the

conversation.
Writing
Patient: Excuse me, nurse? This is the
cardiology 1 _ _ ~ isn't it? o o Use the conversation from Task 8 to fill out
a note that helps patients find a department.
Nurse: Well, usually it is. But the hospital is under
2 right now, so some
departments are in different plac es.
Patient: Oh, So where can I find 3 ?
Nurse: Ifs in the 4 now. Ac ross from
radiology and pathology.
__ _- - - - department has
Patient: Oh good. I don't want to miss my The
5 with my cardiologist. moved to
Nurse: Do you need directions to get there?
Patient: I think so. because of
Nurse: Take the 6 _ __ down to the
basement level. Cardiology is to the right.
TO get there:

_
It is _ _ - -- -- - the
_ _ _ __ _ _- - department.

. e'.
SOrry tor the inconvenlenc

7
HOSPITAL STAFF

LISTENING
● Listen to a conversation between a nurse and an obstetrician.

https://drive.google.com/file/d/1GkWsOwpwVAbmsckohhAjbBYJ6l4nbNIB/view?usp=sharing

HOSPITAL DEPARTMENTS

LISTENING
● Listen to a conversation between a nurse and a patient.

https://drive.google.com/file/d/1tslFmy0JgLGTfRbgtLkJmaQmuktHtC-c/view?usp=sharing