CONTENTS SAFETY CAUTIONS PRODUCT OVERVIEW HARD DRIVE INSTALLATION AND SYSTEM CONNECTIONS System Connections

4 Connect the AHD camera with the BNC Cable.

B008-V1.0 SAFETY CAUTIONS 01

1
2
Please do not place any container with liquid such as water, coffee, or beverage on the DVR.
Please put the DVR at a ventilated space and do not block the air vents.
Model 1: 8channel DVR Hard Drive Installation ! Do not fix the AHD camera before you can view the image on the monitor and confirm the ideal
position to install it.
PACKING LIST 01 IMPORTANT:
3 For the system security, please use the original power supply provided. 1 Plug a power adapter into the DVR and the socket to power on the DVR.
PRODUCT OVERVIEW 02 1 To record videos and play the historical videos, the installation of the Hard Disk Drive is a must.
4 Check the power voltage in case of any damage due to the wrong voltage.
Otherwise,you can only watch the live video.
HARD DISK DRIVE INSTALLATION AND SYSTEM CONNECTIONS 03 5 Please obey the local security regulations and policies when installing the product.
Audio Input 3 5 Ethernet Port 2 This DVR doesn’t include hard disk drive.
Hard Drive Installation 03 6 If the DVR starts or woks abnormally, please unplug the power adapter and carefully clean the dust
3 This DVR system works with a 2.5’’ and 3.5'' SATA Hard Drive.The Hard Drive should be formatted
on themainboard in the DVR device, then restart the DVR.

Digital Video Recorder

System Connections 04 BNC Video Input 1 after it's installed.
7 We assume no liability or responsibility for any fires or electrical shock caused by improper installation.
OPERATE DVR SYSTEM WITH A MONITOR 05 6 DC In
Startup Wizard 05 Connect the Yellow Video Connector to the BNC Video Input on the DVR, and connect the Red
PACKING LIST HDMI Output 4 8 USB Ports 7
5
Live Video 08 Power Connector to the Male Connector of the Power Cable Splitter.
Hard Disk Drive Formatting Audio Output 2 7 VGA Output Step 1:

Guick Guide
09
Unscrew the screws and remove the
Video Recording 09
upper cover of the DVR.
Video Playback 10
Explanation of playback modes
Model 2: 16channel DVR
10
1. Common Playback 10 2 Connect a monitor to the HD Output or VGA Output on the DVR with an HDMI cable or VGA
5 Ethernet Port
2. Sync Playback 12 DVR cable (not included).
DC 12V/2A Power Adapter for 8 channel DVR 3
3. Dayparting 12 (Hard Drive not included) BNC Video Input 1 Audio Input
( DC 12V/3A for 16 channel DVR )
Step 2:
4. Smart Express 12 7 VGA Output
Connect the SATA power cable and
5. Smart Search 13 6 DC In data cable of the DVR to the 6 Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug
6. Face Search 13 corresponding ports of the
9 RS485 the power adapter into the socket to power on the camera.
Video Backup 14
Audio Output 2 Hard Disk Drive.
Snapshot Setup 15 HDMI Output 4 8 USB Ports
Alarm 15
Motion Detect 16
Screws Step 3:
Up-to-Coaxial Control 17 USB Mouse Quick Guide
(For Hard Drive) Hold the Hard Drive and the DVR
OPERATE DVR SYSTEM ON MOBILE DEVICE 18 1 BNC Video Input : Connect to Camera (AHD/TVI/CVI/CVBS together,carefully turn them over,
Download and install the App 18 2 Audio Output: No supported by the camera without audio function then align the screw holes on the
※If there is any part missing or damaged,please contact Hiseeu support. 3 Audio Input: No supported by the camera without audio function 3 Connect the Ethernet Cable with the DVR and your router.
Add the DVR System to the App 18 4 HDMI Output: Connect to Monitor with HDMI Port Hard Drive with the screw holes
Live Video 19 5 Ethernet Port: Connect to Wi-Fi Router/ PoE Switch/ PoE Camera through Ethernet cable on the DVR housing.
CUSTOMER SUPPORT Function Overview of the Live Video 20
6
7
DC In: Connect to Power Adapter
VGA Output: Connect to Monitor with VGA Port
Video Playback 20
Amazon: [email protected] 8 USB Ports: USB Mouse/ USB Flash Drives for backing up the video
RS485: Connected to Alarm system compatible with protocol Rs485
OPERATE DVR SYSTEM WITH A MONITOR
Video Backup 21 9
Aliexpress: [email protected] OPERATE DVR SYSTEM ON PC CLIENT 22
Step 4:
Startup Wizard
Fix the Hard Disk Drive and DVR
Web: www.hiseeu.com Client Downloading and Installation 22 housing with the provided screws, After connecting the DVR and cameras to power, wait for 2-3 minutes. A Startup Wizard will start to
Tel: +1 917 688 2228 Add the DVR system to the Client 22 then assemble the upper cover of guide you via a series of pop-up windows. Connect the USB mouse to the DVR, then click Next until
the DVR. you see the window of Time-Language Configuration.
Live Video 24
Video Recording 25
※Please read this quick guide thoroughly before using and keep it well for future reference. Video Playback 25
Video Downloading(Backup) 26
TROUBLESHOOTING 27
01 [email protected] [email protected] 02 03 [email protected] [email protected] 04 05 [email protected]

Channel:
Select the channel to set the record mode and plan. You can select a single channel or all channels.
1 Select the time zone, date format, time format, language, and set the time for your DVR system. 4 Check if the network connection status is normal. If not, you can configure it by clicking Network. 7 Detection based on human shape is enabled by default. The DVR system will send alerts to your ※ Move the mouse cursor to the live video of any channel, some icons may be displayed according to 5 Tips:
Length:
mobile device when there is human shape detected by the cameras. Please refer to the section of the setting.
Set the maximum video length of each recording from 1 minute to 120 minutes. It's 60 minutes by default. ① You can click the icon to cut a video, then click to back up to the external storage.
Motion Detect on page 16 for the detailed setting.
PreRec: 1
Channel’s Name Motion Detected(Default) 6 ② Previous Frame and Next Frame work only when pausing the video.
The camera will start recording a video around 5s before it detects the motion or human shape.
7 ③ The speed of Fast Reverse and Fast Forward will be displayed on the right end of Playback Buttons.
Recording Play the video recorded for latest 5 minutes You can reset the time from 1s to 30s, but the accuracy of the pre-recording time may be affected by
the bitrate. 8 2. Sync Playback
Mute/Unmute Face Detected(Display only after enabling) Mode:
9
This function aims to put the videos from different channels at the same time to compare.
Set the recording mode and the options are Schedule, Manual and Stop. Select 2 channels at least, a period and a date on Blue background to play the
Signal Switch(AHD-TVI-CVI) 2 10
Video Feed Loss Detected(Display only after enabling)
* Schedule: The camera will record videos according to your record plan. historical videos simultaneously at the selected time on the same timeline.
11
Human Shape Detected(Default) Camera Blocked Detected(Display only after enabling) * Manual: The camera will record standard videos 24 hours a day. 3

* Stop: The camera will stop recording videos. 12

Record Plan: 4
! Notes:
Set the recording schedules. 5. Smart Search
The default password is empty, please reset it for your DVR following the tip. The new password Scan the QR code to get the Serial Number of your DVR system and download the App named 1 The icons of and are displayed by default, while for icon , and , please right click and
2 5
* Week and Period 1/2/3/4: Set the time period(s) of each day to record different types of videos. 1 Area for Video Playing 2 Playback Buttons Select one channel and a time period, then check the box before Detect and select a date on Blue
should be more than 6 digits and use the combination of numbers and letters to ensure your XMEye Pro into your mobile device. go to Main Menu > Alarm (see on page 15) to enable them.
* Regular: The system will continuously record standard videos during the time period(s) you set. 3 Timeline 4 Channel background to play the videos recorded when the camera detected the motion or human shape.
system's security.
2 If you want to loop to display the live videos from some certain channels in full-screen mode, please
* Detect: The camera will start recording a video when it detects motion or human shape during the 5 Filters 6 Filtered Videos List
go to Main Menu > System > Tour to enable this function. time period(s) you set. If you enable the alarms of Video Blind, Video Loss, and Face Detection, 7 R: Standard Videos 8 M: Videos recorded when the camera detects
3 For viewing the live video from one channel in full-screen mode, please move the mouse cursor to
※ Click Next and OK to exit the wizard. You can right click on the screen, then go to Main Menu > the camera will record the video as well. 9 Detailed Info. of the Selected Video motion or human shape.
the desired channel, then double click. To exit full-screen mode, double click again.
Startup Wizard to bring it up again. If the wizard is no longer needed, just check the box before * Alarm: An extra alarm device is required for this type of video, and HM245 doesn't support it. 10 Search 11 Show/Hide Filtered Videos List
Don't Display the Wizard again on the first interface of the Startup Wizard. Timeline by Hour/Minute
Hard Disk Drive Formatting ! Notes: 12
The oldest video will be overwritten by the latest one by default when the Hard Disk Drive runs out
When installing a hard disk drive, please format it at first. Right click your mouse and navigate to Tip:
Live Video of space. 3. Dayparting
“Main Menu > Advanced >HDD Info” to check if the type is Read/Write or the status is Normal. Filters will not be available after you left click on the timeline, but you can exit this mode and This function aims to put the videos from the same channel but at different time to compare.
You will see the live videos from the AHD cameras in split-screen mode (9 screens by default) after If not, please click Format Storage to start formatting your Hard Disk Drive Video Playback re-enter to select the filter. Select a channel, number of split screens, and a period to play the videos recorded from this channel
exiting the wizard. Right click on the screen, then go to Main Menu > Record > Playback to play the video recorded. on different timelines.
Option 1 :
Video Recording You will see the different playback modes in the pop-up window of Play Mode. Left click on the Green/Red (Green for standard videos recorded, and Red for the videos recorded
Time
Right click on the screen, then go to Main Menu > Record > Record Conf. to set the record mode and Explanation of playback modes whenthe camera detected motion or human shape) part of the timeline of each channel to play the
record plan. This DVR is set to record videos 24 hours a day by default. historical videos.
Show/Hide 1. Common Playback ※ Double click the thumbnail to play the related videos.
Tips: 6 Before fixing the cameras, you can log in to XMEye Pro App to check the live view to confirm the Option 2 :
(1) Model 8 channel DVR can playback 4 cameras at most at a time.
ideal position. Left click on the live video of one channel, show the filtered video list, then double click on the 6. Face Search
① Please keep your password safe. (2) Model 16 channel DVR can playback 8 cameras at most at a time.
* Please navigate to “Main Menu > System > Channel Type” to select the playback mode. selected video to play it. Select one channel, a time period and a date on Blue background to play the videos recorded when
② You can enable the option of Remember the password on the page of logging in.
Description of Playback Buttons the camera detected faces.
③ If you forget the password, please refer to Q4 of TROUBLESHOOTING on page 27.
Left click on the live video of any channel, then start using the buttons to control the video playback.
3 Select safety questions and enter the answers for resetting the password if necessary. You can also
enter your email address for getting the verification code to reset the password. The Latest 6 Faces Play/Pause Reverse to play

Detected
Stop Play in slow motion
Channel ! Notes:
Fast Reverse Fast Forward
You need to press and hold the left mouse and move on the bar of Period to select time period.
Previous Frame Next Frame
4. Smart Express
Previous Video Next Video Select one channel or all channels, then select the speed of Fast Playback, the system will play all
Channel’s Bitrate the videos recorded with the speed you selected.
Repeat to play all the videos
Full Screen
recorded on the selected day

Start/End video cutting Backup

[email protected] 06 07 [email protected] [email protected] 08 09 [email protected] [email protected] 10 11 [email protected] [email protected] 12 13 [email protected]

Step 2:
Tap to record videos when enter into the certain channel
Show Message: (1) Log in to “XMEye Pro” with your user name and password;
Tap to take a snapshot of the channel
Video Backup Tips: Motion Detect After enabling this function, the display will pop up a window to show the Alarm Status for all kinds OPERATE DVR SYSTEM ON MOBILE DEVICE (2)Hit “+” on the upper right corner;
The camera will start to record videos when it detects motion. of alarms when the cameras detect motion, human shape, or more. (3)Choose “NVR”; Tap to set the channel name, record plan, alarms and more.
Step 1: ① The format of the USB Drive should be FAT 32. IMPORTANT:
Insert the USB disk into the USB port of the DVR system. Right click on the screen, then go to (4)Enter the information required on the interface of Add Video Recorder, then tap OK to Tap to set the numbers of the channel displaying together
② An alternative solution to back up the videos is listed below. 1 Please make sure the DVR system has been connected to your router via the Ethernet cable. You
System >Backup to start. add the device. Tap to switch the image quality from SD to HD, SD is recommended for smoother streaming.
can check the network connection status from the Startup Wizard.
* Go to the interface of video playback and click to show the filtered video list.
Step 2: 2 Get the Serial Number from “Main Menu > Advanced > Version”or the QR Code in the
* Check the box to select the videos.
Select your USB disk, then click Backup to bring up a pop-up window.
* Click to start backing up. The next steps are the same as the first solution mentioned above. Startup Wizard Video Playback

Download and Install the App

Search and download XMEye Pro into your mobile device from App Store/Google Play or scan the QR
Send Email: codes below to download.
Before enabling this function, please go to Main Menu > System > NetService, then double click on
EMAIL option to set up your email address to receive the alerts.
Write Log:
The logs of the alerts will be written into the system once you enable this function. You can go to
Advanced > Log to check the detailed log information.
Channel: FTP upload:
Step 3: The system will send the videos recorded or snapshots captured to the FTP server you set when
Select the channel you'd like to enable motion detection.
Select Channel, Start Time and End Time, then click Add to display all the filtered videos. the camera detects motion. Please go to Main Menu > System > NetService, then double click on 1
Enable: Function Overview of the Live Video
Check the box to enable motion detection. FTP option to set up your FTP server. iOS Android
Snapshot Setup Sensitivity: Mobile reported: Tip: Device Name: 2
If you select higher sensitivity, the camera will be more easily to be triggered to start recording The system will send alerts to your mobile device when the camera detects motion. Please install Name Your Device as You Like Full Screen
The system will capture the snapshots 24 hours a day when the camera detects motion or human An alternative option to download and install the App is to scan the QR code from the Startup Wizard.
videos. It's advised to select Middle to balance the accuracy and effectiveness of the alarm, thus the App and add the DVR to the App following the section of OPERATE DVR SYSTEM ON Serial Number:
shape.
reducing the false alarms. MOBILE DEVICE on page 18. Click the "Scan" icon to Scan DVR's QR Code.
Go to Main Menu > system> SnapShot Conf. to reset the time interval of capturing a snapshot, and
! For the setting of alarms like Video Blind, Video Loss, Human Detect and Face detection,
Add the DVR System to the App (Navigate to “Main Menu > Advanced > Version”)
set up the schedules when the camera will capture a snapshot as well. Region:
please refer to the settings of Motion Detect. If prompting Video Loss, the DVR will not record Launch XMEye Pro App after installing, then follow these steps to add the DVR system. User Name: admin 3
Click Set, then press and hold the left mouse to drag and select the area for detecting. The pink
area indicates the selected area. videos, but only to send alarms. Step 1: Password: Input your DVR login password (If you do not set the password before,
Period: Register an account with your email address or phone number, then you will get a code from just let it empty)
Set up to 4 time periods for each day to send the alerts when the camera detects motion. Up-to-Coaxial Control email / phone to set a user name and password. (If you forget the password of the DVR, please refer to the page of “troubleshooting”
MD Interval: Right click on the main menu and select XVI control to start setting up your camera.
Step 4: Channel Name
Set the time interval of two alerts. It aims to decrease the frequency of the alerts caused by the Live Video
Check the box to select the video files and Backup format, then click Start to back up the videos. 1 Replaying speed
same moving object. After successfully adding the DVR, it will be listed on the interface of Device List. No supported
Record Channel: (If camera doesn’t 2 Choose the date you want to playback
The selected channel(s) will start recording when the current channel detects motion. Tips: have audio function)
Tour: ① “ ” icon indicates the DVR is “online” 3 Various colors indicates different recording mode (please see the picture on the right).
The display will loop to display the live video from the selected channel(s) in full-screen mode ② “ ” icon indicates “offline”
when the current channel detects motion. You can go to Main Menu > System > Tour to set the
③ “ Not supported
Video Backup
time interval to show the live video in full-screen mode. ” icon can modify your device name and share device to your family member
(If camera doesn’t have Tap on the interface of Live Video, then tap Record Download to back up the videos to your
Snapshot:
mobile device.
Alarm The selected channel(s) will capture a picture when the current channel detects motion. PTZ function)
PTZ Activation:
IMPORTANT:
The function is not supported with a cam with no ptz feature.
The alarms of Motion Detect and Human Detect are enabled by default. If you need to record videos PostRec:
whenthe camera detects the face or gets blocked as well, please enable Face Detection and ※If the live video from the camera is mirrored or flipped, you can check the box before Mirroring or
The camera will remain to record the video around 10s after the motion or human shape detection
Video Blind. Overturn to fix it.
ends. You can reset the time from 10s to 300s.
Please go to Main Menu > Alarm to set the alarm you need. ※If you set something wrong, please click Restore to get back to default settings.
Navigate to “Main Menu > Advanced > Restore”.

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Q5. How many cameras can be playback commonly at a time?

OPERATE DVR SYSTEM ON PC CLIENT Step 3: Invalid Password:
Video Recording Video Downloading(Backup) TROUBLESHOOTING Q11. Why does the Hard Disk Drive stop saving videos?
The VMS Client cannot load the password of the DVR system automatically, you need to modify * Mode 8 Channel DVR Can support 4 cameras replaying video at a time at most
Add Device to your PC Client Stay on the interface of Video Playback, click to download the selected video, while click to * Please go to Main Menu > System > General to check whether the Storage Full is set to
IMPORTANT: it by clicking . You can go to Home > OPERATION > Record Settings to set the disk in which the video will be Q1. Why my DVR doesn’t come with hard disk drive (HDD)? * Mode 16 Channel DVR can support 8 cameras replaying video at a time at most.
download the video fragment by time period in this video file. The file you downloaded will be saved Stop Record. If yes, the Hard Disk Drive will not save the videos once it runs out of space.
1 Please turn off antivirus protection and firewalls in Windows Security. Connected: saved for VMS Client. Please navigate to “Main Menu > System > Channel Type” to select the playback mode you like.
to the default path on the PC. (Note: DVR can’t record or playback the video without a hard disk drive) * Please go to Main Menu > Advanced > Storage > Hard Disk Drive Partition to check if the
2 Please make sure the DVR system has been connected to your router via the Ethernet cable. You The DVR system is ready to use. Please go to Home > ADVANCE > Record Plan to set the detailed record plan. * If you have any question or confusion about the setting, please contact us for help
You can go to Home > SETTINGS > Systems Config to modify the path. * The product listing describe it very clearly from the Title, Detail Description, Bullet Points, that space you set for Record Partition runs out.
can check the network connection status from the Startup Wizard. Offline: ! Notes: through email or phone.
our system doesn’t come with Hard Drive Disk. If needed, please install your old one or buy * Please do not set the Hard Disk Drive as Snapshot, Read only or Redundant. Read/Write
Please check if the DVR system and PC are connected to the same router. 1 You need always log in to VMS Client for saving the videos into the Disk of your PC. a new one from the following link. (HDD Size: 2.5’’ or 3.5" SATA ) setting for an Hard Disk Drive is the right choice.
Q6. The interface is stuck in Interface “Hiseeu HD DVR”, or “No signal”?
Client Downloading and Installation Timeout: 2 Select D:/ to save the videos in case of insufficient disk space and abnormal situation of your PC. (3TB) https://www.amazon.com/dp/B07DW4YGYM * If the Hard Disk Drive can’t be read, is damaged or is not formatted, it can’t save videos.
Network may be disconnected, please click to refresh. * If the interface is stuck in interface “Hiseeu HD DVR”, please contact us for an upgrade firmware to
Please visit https://download.xm030.cn/d/MDAwMDA2NDA= (Mac) or https://download.xm03 3 The disk of PC is not designed for surveillance need and long-time recording may cause damage (1TB) https://www.amazon.com/dp/B07L3MKQBC
solve the problem
0.cn/d/MDAwMDA2NDE= (Windows) to download and install the VMS Client following the setup to your disk. Q12. The App on my mobile device cannot receive snapshots when the camera detects
Q2. Why the DVR doesn’t show the image on the monitor? * If the interface is stuck in interface “No signal”, please follow the procedure to troubleshoot first:
wizard. Live Video If using VMS Client to record videos is inevitable, it's advised to use the dedicated server and hard motion, human or the camera gets blocked, etc.?
Email us to get the latest download link. disk for surveillance. (Note: The system do not support Wi-Fi/Wireless Camera) The camera system video output resolution is 1080P, if your TV monitor resolution below that ,
Please click Home > Live View to view the live videos from all channels. * The App can receive the snapshots by default and you can check from “Alarm > Alarm
* Make sure your camera type is TVI/AHD/CVI/CVBS/IPC it will occur this issue.
Notification” of the “XMEye Pro” App.
(1) If possible, could you please try to connect the system to another TV monitor with a higher
Add the DVR system to the Client Video Playback * DVR supports camera resolution up to 5M-N (4M-N,1080P,1080N), please make sure your Please go to “Main Menu > Alarm > The alarm you'd like to get snapshots”, enable the
camera resolution is not over 5M-N, and choosing the right “Channel Type” to have a try resolution(above 1080P).
Click Home > Playback to check all the videos recorded. option of “Mobile Reported”.
Add the DVR system manually (“Main Menu > System > Digital > Channel Type”) (2) Or, please right-click and hold your mouse over 10seconds to see if the system can
Check the box before the channel(s) you prefer, select Type of the video, select the Begin and End Please go to “Main Menu > System > Net Service” to confirm that the option of Mobile
Please make sure the DVR system and your PC are connected to network/router through * For an IP camera, please go to “Main Menu > System > Digital > Channel Type” to tick the reboot or not.
time, then click Search to list the filtered videos. Reported is enabled.
ethernet cable IPC mode, and make sure the PoE camera is connected to Ethernet port, or the Ethernet port After that, it things still happen, please contact us for more support.
Step 1: connected to a PoE switch for more cameras. Q13. Why doesn't the PC Client watch the live videos?
Please log into the VMS with the user name “admin”, and password “admin” Q7. The DVR system boots up abnormally or reboots automatically?
* If it still doesn’t show the image after the setting, please contact customer support for help
* The input voltage is unstable or too low. Please replace the power supply, then try again. * Please make sure that your PC or DVR system are already connected to the network
Q3. Why the DVR can’t record/playback video? successfully, and make sure that the Serial Number (Cloud ID) and password you
Device Name: * The hard disk is damaged or the cables of the hard disk drive are broken. Please
entered are correct.
* If you do not install a hard drive disk before, the situation will occur, since recording the video replace the hard disk drive or fix the cable.
Name your device as you like * Please go to Main Menu > System > Net Service, double click RTSP and check the
needs a hard drive disk (HDD), our DVR system doesn’t come with HDD( 3.5" SATA). * Please disconnect the camera with the DVR to verify if the DVR can boot up. If yes, the
Cloud ID: box to enable it.
Enter the Serial number from the DVR. (Navigate to Main Menu > Advanced > Version)
The format of the file you downloaded is H264 and the file is encrypted. It only can be played by * If you have already installed the HDD, things still happen, please navigate to video signal of the camera may be not stable. Please replace the camera or the
the exclusive media player and you can get it from https://download.xm030.cn/d/MDAwMD “Advanced > HDD Info” to check the HDD info is normal or not. corresponding cables.
User Name: admin Q14. What should I do if l got too many push notifications from App?
Password: Input your DVR login password
A2NDg= 1) If it the status shows “Error” ,which means your HDD is broken, a new HDD replacement * This DVR system is set to perform the automated maintenance task at 01:00 every
is needed to solve the problem. Tuesday by default, thus it will reboot automatically. You can go to “Main Menu > * This DVR system can support to send you alerts when the camera detects motion, human,
2) If it shows Nothing and can’t track the status of the HDD, which means your wires Advanced > Auto Maintain” to modify the reboot time. face,video feed loss,or the camera gets blocked. You can go to “Main Menu > Alarm” to
Step 4:
Step 2: connection is having issue, so the DVR can’t detect the HDD. Try to open the DVR box, and * If the issue persists, please contact Hiseeu Support for more help. disable certain kinds of alarms to reduce alerts. What's more, you can lower the Sensitivity,
The DVR you added will be listed on the interface of Device Manager after 10s searching.
Navigate to "Device Manager" > “cloud ADD” > “Add Device” unplug the HDD wires and replug them again to have a try, after that, if things still doesn’t set the Region and Period to reduce alerts.
Q8. How long can a Hard Disk Drive record for this DVR system?
goes well, a new HDD replacement is needed to solve the problem.
* If 4*1080p cameras connected to the DVR, of whose variable bitrate depends on the Q15. How can I modify the time stamp and channel name displayed on the screen when
* Click to select a screen (the selected one will be marked with the white border), then double click
to select one channel under the list of Hiseeu, the live video from the channel will be displayed Q4. What should I do if I forget my password? surveillance scenes, and If the bitrate is around 2Mb/s, the corresponding size of the video file playing the videos recorded?
will be around 21G per day. As a result, a Hard Disk Drive with the capacity of 1T may record
on the selected screen. * Right click your mouse to “Log out” the system, then click “log out” and click * You can go to “Main Menu > System > Display” to select the channel you'd like to set, then
For example, select Screen 1 and CAM02, the live video from CAM02 will be displayed on “Forget password” > “Forget answer”, then you will see two "QR Code" around 12 days.
enable Time Display and Channel Title, then click Set. You can even drag them to your
Screen 1. Open your Mobile APP “XMEye Pro” Q9. The image from the camera is upside down? desired position on the screen.
Double click on the selected video files to play the video or select one video file, then click button
* Double click on one screen to show the channel in full-screen mode, double click again to exit * Right click your mouse, and navigate to “XVI Control”, then check the box before Mirroring If you have any question or confusion about the setting, plz contact us for help through
full-screen mode. to play the video.
or Overturn to flip the image. email or phone.

Q10. What should I do if it runs out of the space on your Hard Disk Drive?
* The DVR system is set to loop recording by default, which means the latest videos will
* overwrite the old videos automatically when it runs out of the space on the Hard Disk Drive.
1) Click the "+"(plus) icon on the top right corner > Hit "NVR" * You can back up the important videos, then delete the videos or format the Hard Disk Drive.
2) Click "Forgot your device password" at the bottom of the interface
3) Scan the QR code (CAPTCHA) shown on your TV monitor. You will get the verification code.
4) Input the code in "CAPTCHA" to your DVR, and then reset your password.
* If the steps fail, plz contact email: [email protected] or phone:1 917 688 2228 for more help.
[email protected] 22 23 [email protected] [email protected] 24 25 [email protected] [email protected] 26 27 [email protected] [email protected] 28 29 [email protected]

IC STATEMENT CAUTION
This device complies with RSS247 of Industry Canada. Cet appareil se conforme à RSS247 de RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Canada d'Industrie. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
The symbol indicates DC voltage
the following two conditions:
(1) this device may not cause interference, and
RECYCLING
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE).
① le dispositif ne doit pas produire de brouillage prejudiciable, et This means that this product must be handled pursuant to European directive 2012/19/EU in order to
② ce dispositif doit accepter tout brouillage recu, y compris un brouillage susceptible de be recycled or dismantled to minimize its impact on the environment.
provoquer unfonctionnement indesirable.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
The device must not be co-located or operating in conjunction with any other antenna or transmitter.
- Consult the dealer or an experienced radio/TV technician for help.

FCC STATEMENT WARNING:

Any changes or modifications not expressly approved by the party responsible forcompliance could
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
void the user's authority to operate this equipment.
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following measures: Shenzhen Hiseeu Technology Co., Ltd

How can I get product and technical support?

US Toll Free: 1-917-688-2228(Available Pacific Time 5:00pm -12:00pm)
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Skype ID: johnny.chen1204
Website: www.hiseeu.com
Whatsapp: +86 13392810296 Official Website

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