Chaudhuri Dissertationfinal
Chaudhuri Dissertationfinal
Chaudhuri Dissertationfinal
by
Shankharupa Chaudhuri
Auburn, Alabama
May 5, 2018
Keywords: academic rigor, academic help-seeking, NSSE, BCSSE, confirmatory factor analysis,
structural equation modeling.
Approved by
The first-year students join college with several expectations in their mind about their
upcoming academic endeavors and their career. The first-year of college is the most crucial year
College Survey of Student Engagement (BCSSE) and the National Survey of Student
Engagement (NSSE). In three separate studies, we first observed the difference in first-year
students’ expectation of college academic rigor before they joined college versus observed
academic rigor after a year in college, second is the difference in first-year students’ expected
academic help-seeking behavior before they joined college versus observed academic help-
seeking after a year in college and third a proposed model showing the effect of several factors
on expected academic rigor (ECrigor) and expected academic help-seeking (EAHS) along with
The samples for the first two studies are all students who participated in both BCSSE and
corresponding NSSE surveys in years 2013-14, 2014-15, 2015-16 and 2016-17 counting to N=
2096. The sample for the third study consists of first-year students who participated in BCSSE
survey for the years 2013, 2014, 2015 and 2016 counting to N= 7540. The result of the first
study shows that students observed less academic rigor in college than they had expected before
joining college. Similarly, the result of the second study also showed the observed help-seeking
behavior to be less than what they had expected before joining college. Results of the third study
showed seven exogenous variables predicting expected college rigor and expected academic
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help-seeking. While high school rigor and advanced placement classes significantly predicted
expected college rigor; self-efficacy, social behavior, relations with faculty, academic
perseverance, and expected college rigor significantly predicted expected academic help-seeking.
In summary, the results of the first two studies are in alignment with previous literatures
that showed first-year students’ expectation of college does not match with their actual
experience. But here the variance is inverted for the academic rigor construct compared to
previous literatures. Usually, first-year students show difficulty in coping with college academic
rigor, but in this study, students reported to have experienced less academic rigor. Students also
reported less academic help-seeking which is understandable due to the fact that they perceived
less academic difficulty. Lastly, the proposed model in study three is a useful way to use BCSSE
data to look at the effect of various pre-college, personal, and in-college factors on expected
academic rigor and expected academic help-seeking during the first-year of college.
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Acknowledgements
I highly acknowledge my profound gratitude to my advisor Dr. Paris Strom for his
guidance, support, encouragement, and help throughout the entire period of my graduate studies
at Auburn University. As a mentor, he not only helped me to figure out my research topic but
also helped me to overcome obstacles in my research and kept me motivated. I would like to
express my gratitude to the committee members Dr. Joni Lakin, Dr. Jill Salisbury Glennon and
Dr. Chih-hsuan Wang for their valuable comments and instructive suggestions towards my
dissertation and taking out time from their busy schedule to help me with my dissertation. My
sincere thanks to Dr. Iryna Johnson for her valuable suggestions as an outside reader. She was
also very helpful in providing me with the necessary data for the research.
A special thanks to Dr. Shiladitya Chaudhury, the then Associate Director of Biggio
Center for providing me with the graduate assistantship opportunity. I would also like to thank
my supervisors Mrs. Ernestine Morris Stinson and Ms. Quanza Hand of Biggio Center for the
supportive and flexible office environment. I would like to thank my Auburn friends who are
always there for me during high and lows of life; they are not less than a family.
I would like to express my gratitude to my family and husband for always being there to
be very supportive and encouraging till the end of my dissertation work. My husband’s persisting
encouragement and push helped me to complete my dissertation work. I would like to dedicate
my dissertation to my father who had been always been my academic teacher and mentor of my
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life’s philosophy. My love to my mother, brother, aunt and grandmother for their selfless love,
sacrifice and care. And above all thank you God for everything.
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Table of Contents
Abstract ......................................................................................................................................... ii
Acknowledgements ...................................................................................................................... iv
Limitations ...................................................................................................................... 12
Definition of Terms......................................................................................................... 13
vi
Academic Rigor .............................................................................................................. 22
Summary ......................................................................................................................... 40
Study Context.................................................................................................................. 46
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Proposed Hypothesis Academic Rigor and Help-Seeking...................... 50
Sampling ......................................................................................................................... 52
Instrumentation ............................................................................................................... 53
Variables ......................................................................................................................... 56
Summary ......................................................................................................................... 99
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References ................................................................................................................................. 109
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List of Tables
Table 11. Mean and Standard Deviation of the Measurement Constructs and Items ................. 79
Table 18. The Estimation for Regression Weights Suggesting First Modification .................... 91
Table 19. The Estimation for Regression Weights Suggesting Final Modification ................... 93
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Table 21. The Estimation for Regression Weights after Final Modification .............................. 96
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List of Figures
Figure 2. Faculty model of academic rigor showing overlap between meaningful content, active
learning, higher-order thinking, and expectations ....................................................... 24
Figure 3. Student modes of academic rigor showing element of academic rigor as proposed by
the students................................................................................................................... 25
Figure 4. Hypothesized relationship between academic rigor and help-seeking ........................ 40
Figure 5. Proposed model of relationship of academic rigor and help-seeking along with the
factors ........................................................................................................................... 51
Figure 6. Hypothesized relationship of academic rigor and help-seeking .................................. 74
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List of Abbreviations
DF Degrees of Freedom
FR Faculty Relation
P P value
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SB Social Behavior
SF Self-Efficacy
χ² Chi square
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Chapter I: Introduction
Change can be unsettling, and in most cases, the human brain does not react well to
uncertainty. The trek from high school to college is a significant change in a student’s life. With
thousands of students going through this change every year, there is a need for carefully studying
the factors that affect the performance of the students and their academic prosperity. Looking at
the statistical figure of student enrollment in colleges every year, we see that the National Center
for Education Statistics [NCES] (2016) data shows that there is a constant increase in student
enrollment in colleges until 2010/11. Though after 2010/11 there was a little stagnation in the
enrollment figures which hovered around a little more than 20 million. For example, in 2013 fall,
college enrollment was 20.4 million, falling 3 percent lower than the record enrollment in fall
2010. However, there is an anticipation that this statistic will change from fall 2018 through fall
2024 with the prediction to see an unprecedented number of college enrollments (NCES, 2016).
It is indeed an encouraging trend that there is rise in the college attendance rate. However, it
is also crucial to examine the preparedness of the students. Students making their journey from
high school to college add different viewpoints, attitudes, estimations, beliefs, and character, to a
college environment. The first year of college is a crucial time for every student as this marks the
transition for them from one type of institution to another. As per Tinto (1982, 1987), high
school to college transition can place significant demands on young adults. During this time, it is
very much required to provide the students with the necessary support so that the transition can
be as smooth a journey for them as possible. Thus, this quantitative study explored first-year
students’ experiences in regard to academic rigor and help-seeking behavior in college. Data
1
from the Beginning College Survey of Student Engagement (BCSSE) and the National Survey of
Student Engagement (NSSE) collected from an southeastern University in the United States were
compared to identify the difference between the anticipated vs. observed academic rigor and
help-seeking behavior of the students. Also, based on the data from the BCSSE survey, another
objective of this dissertation is to find any relation of academic rigor in affecting students’ help-
seeking behavior along with studying the relation of various factors from the literature found to
The first-year of college is a very vital time for the students. For the first year students,
starting the first year of college is like starting a new life in an unknown world, the success of
which possibly will affect their academic prosperity in the future. Adjusting immediately to an
unfamiliar environment following a successful high school career is hard for many young adults,
as Woosly (2003) stated: “The move from high school to college can present a major challenge
to students trying to make the transition” (p. 201). As the students step into their first year of
college, they start to face many challenges, simultaneously there opens numerous doors to
opportunities as well. These challenges range from managing school work to arranging for food
to survive. For many of the students, it is the very first time that they start living on their own
away from the family. Although the opportunity to stay away from home and be independent
seems enticing at the beginning, this newfound independence also brings new responsibilities.
Now the students are required to manage their day to day household work and academic
responsibilities on their own with no family support. They are required to master the skills of
time management, prioritization, staying healthy, acclimating to the academic expectation and
new social responsibilities, self-initiative, self-regulation, etc. All these struggles to survive the
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first year of college may result in psychological symptoms, underperformance, alcoholism,
college dropouts, etc. (Tinto, 1982, 1987). In such a situation, one of the critical responsibilities
of the educators of an institution is to provide students’ academic needs with academic support
and motivation, for a smooth first-year experience. As it says, “the success of an institution and
the success of its students are inseparable” (Levitz & Noel, 2000, p. 1), ascertaining student
The success or failure of the student can have a significant impact on their first-year college
adjustment (Meyer, Spencer, & French, 2009). Some students constructively manage this
transition and adapt to college life in a newly discovered way, and others can be seen struggling
to efficiently meet the demands of their new roles and thus feel overwhelmed (Estrada, Dupoux,
& Wolman, 2006). Likewise, Tinto (1993) said: “while many students soon adjust, others have
great difficulty in separating themselves from past associations and/or in adjusting to the
academic and social life of the college” (p. 163). The difference in standards and expectations
between the college and high school environments is another reason as to why many students are
ill prepared for these changes (Venezia, Kirst, & Antonio, 2003). This failure in understanding
the varied expectations in these two settings can cause a negative impact on academic motivation
However, before we begin to celebrate the rising number of student enrollments in colleges, we
must also analyze how many of these confident, motivated young individuals are likely to thrive
in higher education. “What college is like” - in most cases, first-year college students’ actual
experiences and perceived expectations do not align with each other (Meyer et al. 2009; Smith &
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emphasized the importance of the first-year experience for college students. The high school
environments are entirely different from college, plus the difference in the course structure, and
academic expectations situate the students in a whole new position which might not be easy for
them to recognize and adjust. Thus, there is a need to understand the transition of the first-year
students by analyzing factors influencing their first-year experience. Among the several factors
influencing the first-year college experience, in this dissertation, we will emphasize on academic
Usually, before we start anything new, we all have a perceived picture of the future in mind.
Likewise, students also form a perception about college life, which is built upon and dependent
environment/experiences also called high school experiences, their exposure to the outer world,
etc. (Hossler, Schmit, & Vesper, 1999; Meyer et al. 2009). Among the different expectations and
perceptions about the college life that students develop before joining college, the most common
are academic, social, and personal expectations. The academic expectation is the most crucial
The academic expectations in college can also be referred as academic rigor expectation.
Academic rigor as defined by Winston, Vahala, Nichols, and Gillis (1994) is a learning
environment that is intellectually challenging and demanding. Several aspects have been stated
by researchers as significant factors in determining academic rigor expectation in the first year of
college. Among the several factors influencing students’ perception of academic rigor in college,
research by Meyer et al. (2009) mentioned that the information received from close interpersonal
sources influence the expectations or perceptions of the first-year college students about college
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academic rigor or rigor of the courses in college. Along with interpersonal relationships, the role
of media was also cited in forming perceptions about college rigor by Meyer et al. (2009). The
other factors cited are students informal interactions with faculty members (Halawah, 2006),
interpersonal connections made with peers (Enochs & Roland, 2006) and perceptions formulated
about college from media (Martens, Page, Mowry, Damann, Taylor, & Cimini, 2006) are further
discussed in Chapter two. Meyer et al. (2009) suggest that intervention in students' perceptions
of academic rigor is critical to their success in the first semester. Thus the first theme appearing
in this research is that of understanding students’ prediction of academic rigor when they start
college vs. their experience after completing the first year of college.
Continuing to the theme of academic rigor from above, research by researchers Meyer et al.
(2009), reported that the first year students’ perception of the rigor of college academics and the
actual experiences of college rigor during the first semester was incongruent. This incongruence
between their expectation and reality can have an adverse effect on their academic outcome and
can result in poor academic performance or even college dropout. To tackle this incongruence,
intervention in the form of advice or help is needed. The initial interactions (positive or negative)
a first-year student has, like the interaction with faculty, interaction with peers, involvement in
campus activities, etc. within the college environment helps in shaping the transition and
Recognizing the need of help to sustain the academic rigor in the first year of college, the
next theme of this investigation is about understanding students’ academic help-seeking behavior
at the start of college vs. after completing the first year in college. The field of research on
college and university students is quite diverse as there are many different perspectives.
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Understanding students’ behavioral patterns is a hard task as there are no set rules and various
factors to regulate it. Help-seeking being a behavioral model depends on factors such as
achievement goals, task focused goals, relative ability, and perceptions of competence or self-
emotionally engage learners and can be labeled as an important form of behavioral self-
regulation (Pintrich & Zusho, 2002). Thus, we can say that students with positive help-seeking
behavior can also be called as self-regulated learners. Schunk & Zimmerman (1994) in defining
self-regulated learners said that they are always well organized and they use different strategies
like cognitive, behavioral, and motivational strategies to guide and enhance their learning
process toward completing academic tasks. For example, moving from small to large classes is
among the most dramatic contextual changes for many college students. In such a setup it is
expected that students will encounter a situation in which they need aid or advice (help) to
continue an academic task. Here the use of self-regulated learning comes handy; a student must
be aware of needing help (metacognition), must decide to seek help (motivation) and must
implement strategies for engaging another person's help (Nelson Le-Gall, 1981; Newman, 1994).
Thus students who can regulate their learning by seeking help are expected to be successful in
academic life. But it is also often seen that students who need help choose not to seek help (Ryan
& Pintrich, 1997). For first-year students, it is more obvious as they are still trying to deal with
the changes in life which may further lead to students continuing unsuccessfully in the academic
course, delayed graduation or even dropout. Thus the second theme here is to understand the first
year students’ perception of help-seeking and their actual behavior in college is an essential
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Research on Proposed Academic Rigor and Academic Help Seeking Model
The third theme of this dissertation is to reestablish the factors that effects student’s
perception of the constructs of academic rigor and help seeking using the BCSSE survey data
from a southeastern university. Also, to propose a relation between expected academic rigor and
expected help-seeking behavior of the first-year students by proposing a model shown in Figure
1.
Prior literatures has shown several precollege factors in causing influence on first-year
college students’ academic success. The factors that are observed in prior literature relating to
academic success are AP and honors courses (Adelman, 2006; Mayer, 2008; Wyatt, Wiley,
Camara, & Proestler, 2012), students’ high school performance like grade, high school academic
rigor (Adelman, 2006; Kuh, 2007; Wyatt et al., 2012), and ACT/SAT score (Kobrin, Patterson,
Shaw, Mattern, & Barbuti, 2008; Porchea, Allen, Robbins, & Phelps, 2010). Citing about the
effect of pre-college factors, as researchers (Adelman, 2006; Wyatt et al., 2012) stated,
precollege environment such as high school experiences or high school academic performance
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can predict the success of these students in college. Again, research also suggests that “academic
intensity or academic rigor of students’ high school curriculum is positively related to several
college outcomes including the avoidance of remediation and graduation attainment” (Wyatt et
It can be noticed that all the above mentioned pre-college factors are predictors of college
academic success and as academic success is influenced by how well students’ manage college
academic rigor, these factors can also be the predictor of the students’ perception of academic
rigor. The formation of the perception academic rigor among students is a very difficult construct
to measure thus there are not much prior lit about it, the only literature found is by Meyer et al.
(2009) which mentioned parental education and role of media as factors affecting the perception
Help seeking is a very well-studied construct, and the factors affecting students’
academic help seeking behavior is already established in many studies. Prior literature has
“executive help-seeking,” “adaptive help-seeking” (Karabenick & Knapp, 1991; Nelson-Le Gall,
1985, 1987). As per literature, whether students’ ask for help or not may depend upon
relationship with faculty, relationship with peer, social behavior, being a self-regulated learner,
self-efficacy belief and gender type (Butler, 1998; Karabenick, 2003; Karabenick & Knapp,
1991; Nelson-Le Gall, 1985; Newman, 2002). Thus for theme three, all the predictor factors of
academic rigor will be studied to check how well these factors affect the formation of
expectation of academic rigor and also all the factors influencing students’ help-seeking behavior
will be studied again to see whether these predictor factors from BCSSE survey is in consistence
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Research Purpose and Research Questions
Central to this dissertation is the focus on the student-end, who experiences the biggest
transition of their life and copes to adopt with the changes in higher education settings. The
BCSSE collects data about students’ high school academic and co-curricular experiences and
their expectation of the first year of college, NSSE then collects data after one year of college to
understand first-year students’ college engagement. Linking BCSSE data with NSSE data, the try
is to shape our understanding of students’ perception of academic rigor when they join a college
and then align it with experience after the first year. Secondly, to understand students’ attitude
towards help-seeking behavior when joining college verses their actual behavior after the first
year of college. Thirdly using the BCSSE data, the try is to find how academic rigor affects
students’ help-seeking behavior along with check the influence of the factors influencing
The purpose of this study was to identify the gap in first-year students’ anticipated vs.
observed academic rigor and their behavior regarding anticipated vs. actual academic help asked
during their first year of college. This study investigates changes in academic rigor beliefs and
help seeking attitudes of the first year students by comparing the data obtained from the BCSSE
and NSSE. In addition it also explores the factors that might influence the first-year students’
expectation of academic rigor and help seeking behavior in college, also predicting effect of
academic rigor on help seeking behavior. Several theories and models guided this study; like
Draeger, del Prado Hill, & Mahler (2015)’s model of Student Conception of Academic Rigor,
Self-Regulated Learning theory, and Bandura’s (1995) self-efficacy theory. The following are
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1. What are the differences in first year college students’ anticipated versus
2. What are the differences in first year college students’ anticipated versus
3. To what extent variables like high school type, high-school grade, ACT/SAT score,
parental education, AP/Honors classes and the factor of high school academic rigor
influences the first year students’ to predict upcoming academic rigor in college. Also
to finding the relationship of college academic rigor and academic help seeking if
any.
• H1: High school academic rigor (HSrigor) has a significant positive effect on the
• H2: High school grade (hgrades) has a significant positive effect on the Expected
• H3: SAT/ACT score (sat_act) has a significant negative effect on the Expected
• H4: Advanced Placement classes completed (hapcl) has a significant positive effect
• H5: Honor classes completed (hhonor) has a significant positive effect on the
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• H6: Being a first generation student (bfirstgen) has a significant positive effect on the
• H7: Parental education (fypardegr) has a significant positive effect on the Expected
• H8: Self-efficacy (SF) has a significant positive effect on the Expected college
• H9: Expected college academic rigor (ECrigor) has a significant positive effect on the
• H10: Self efficacy beliefs (SF) has a significant negative effect on the Expected
• H11: Perseverance (Per) has a significant positive effect on the Expected academic
• H12: Relation with Faculty (FR) has a significant positive effect on the Expected
• H13: Social Behavior (SB) has a significant positive effect on the Expected academic
There are many studies that examined the data collected through the instrument of
BCSSE and NSSE. But there are not many studies that have made a comparative study of the
common variable present in the two instruments. The BCSSE has useful information on
precollege experiences and expectations for the first year of college and NSSE has useful
information on college students learning processes and engagement. Closely studying the two
instruments, it can be seen that both the instruments’ can be utilized together to compare students
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expectation vs. achievement data. Academic rigor has a close association with student success,
and help-seeking behavior is also a student behavioral component. In other words, we can say
that both are related to students’ academic achievement, success, outcomes. Secondly using
BCSSE data the try is to find the association of predictors of academic rigor and the predictor of
This study is significant as there is no quantitative study that explored the difference of
students’ expected vs. observed experience/ behavior in regards to academic rigor and help
seeking. Secondly investigating the predictor factors influencing the formation of expected
academic rigor among first-year students are an extensively studied which is very unique. Also
no prior studies have shown any association on academic rigor and help seeking behavior which
is proposed here.
This study will contribute to the knowledge of how results from the BCSSE and NSSE
instrument can be used as a tool for the institutional staffs, faculties, advisors to understand the
gap between expectation and reality so that the students can be better helped to meet their goal of
Southeastern University. Academic rigor and academic help seeking behavior, both being
educational issues, if intervened properly at the beginning of their first semester can significantly
This study has two major limitations. The first limitation is that the two surveys used in this
study do not have same data size. The BCSSE survey being administered with the other joining
formalities for the entire freshman entering the institution has 90% completion rate, whereas
NSSE survey is emailed to students, so the percentage of students’ response is very low. So
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when we are getting almost 90% of the students joining the first year completing the BCSSE
survey, NSSE survey completion rate is less 50%. Thus, data for the comparative study will have
limited in number data. Secondly, the data studied for this research involve only one university
making the findings from this research hard to generalize across the country.
Definition of Terms
1995, p 2).
literacy, arts, concepts, careers, and cultural identity of American higher education
(Biggs, Schomberg, & Brown, 1977). Due to such exposure, a high school student’s
engagement (Hurtado, Engberg, Ponjuan, & Landreman, 2002). For the purpose of
• At-risk: At-risk students are students who are academically underprepared and
supported and are in danger of failure or dropping out (Vivian, 2005). For this study,
an at-risk student was defined as a student who has earned a GPA below what is
acceptable for good standing at the institution in this study. The GPA measurement
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• Academic performance: Academic performance was defined as the cumulative total
• High School Grade (hgrades): High school grade was defined as the cumulative total
• Student success: Student success was defined as the cumulative total GPA measure
after the first academic year which places a student in good standing at the institution
in this study. The GPA measurement designated as good standing at the institution for
attending college for the first time. For the purpose of this study, surveys
backgrounds who are on campus for the first time since high school graduation self-
• Retention: A student is retained when they return to an institution year after year
(Roberts & Styron, 2010). The term retention was used in this study to describe the
phenomena of a student with continued enrollment beyond their first year of college.
Students who were not enrolled after their first semester were not included in this
study, as they were not retained for one full academic year.
• Academic year: In this study, an academic year was defined as the period between a
student’s first fall semesters of enrollment through the end of the consecutive spring
semester. GPA and earned hours were collected for students retained through their
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• Parental Education (fypardegr): In this study, first generation student status was
determined using parental degree attainment (BCSSE variable). Students who did not
have at least one parent with a 4-year college degree were classified as a first-
generation student.
• First Generation Student (bfirstgen): A first generation student is one whose parents
or guardian have not attended college. They are usually the first from the family to
• High School Academic Rigor (HSrigor): The extent of workload and amount of
• Social Behavior of the first-year student (SB): Amount of interaction the first-year
• Faculty Relation of the first-year student (FR): Amount of interaction the first-year
• Academic Perseverance (Per): The tenacity, persistence and effort students show
curricula and examinations to high school a student which is created by the College
Board.
• Honor classes (hhonor): These are higher level classes which cover more material
15
• SAT/ACT: SAT is Scholastic Aptitude Test and ACT is American College Test.
These are standardized test to determine a high school student’s preparation for
college.
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Chapter II: Literature Review
regards to academic rigor and help-seeking behavior with the help of data collected from BCSSE
and NSSE instruments. For academic sustenance of the students, the first part of this dissertation
aims to study differences in the first-year students’ prediction/ perception/ anticipation verses
their actual/ observed understanding of academic rigor and help-seeking behaviors after a year of
college experience by comparing the BCSSE and NSSE data. The second part focuses on
studying the factors that affect the formation of students’ perception of academic rigor and help
seeking along with finding the effect of academic rigor on help seeking.
This chapter provides reviews of literature relevant to the factors on which student
conception of academic rigor and help seeking depends. The factors studied are pre-college
academic quality, faculty-student relation, relationships with peers, institutional support, etc.
Previous theorized model about students’ understanding of academic rigor and theories about
students help seeking behavior are discussed to investigate the various themes of this study.
These theories are Model of Student Conception of Academic Rigor by Draeger, del Prado Hill
& Mahler (2013), Draeger et al. (2015), Self-Regulated Learning theory and theory of Self-
efficacy.
A brief overview is presented about the student expectation and importance of high
school experience and about life transition from high school to college. Then the chapter
discusses what academic rigor means along with discussion about the development of a student’s
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perceptions of college academic rigor. The chapter also discusses prior literature on student’s
summary of works pertaining to the systematic, thematic, and theoretical backgrounds presented
to Student Perception Model proposed by Draeger et al. (2013, 2015), Self-Efficacy theory, and
Self-Regulated Learning (SRL) theory. The review of the literature concludes with a discussion
One of the recurring themes in this dissertation is newly admitted first-year students’
expectations in college. Here we will be studying about expectation about academic rigor in
college and expected help seeking behavior in college. So what is expectation in general?
According to Olson, Roese, and Zanna (1996), expectations can be defined as the result of the
interaction of our experiences with our anticipated environment. Universally human beings have
the trait to have expectations for about everything in their life regardless of whether it is very
new or very familiar situation. We form expectations about a familiar situation from our past
experience in that particular situation, whereas expectations about a new situation are dependent
on several related factors. Expectation about first-year of college is one of such new life events
where we consider several related factors. For example a student who is good in academics in
high school will expect to do good academically in college, or a student who is shy in high
school will expect not be make much friends in college, etc. These two examples are two of the
several factors that build up students expectations about college. Expectations are not solely
dependent on direct experience; expectations can also be formed based on information received
from others. For example, if a student has a family member attending college or one who had
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attended college, there is a high possibility that the experiences shared by such a person can help
to develop an idea about college life. Other types of indirect sources that can possibly shape our
expectation are admissions materials received from college, campus visits, high school
counselors, and others. Collectively all this information leads us to have expectations during our
first-year of college and further these expectations influences our upcoming choices as the first-
The topic of academic rigor studied in this dissertation is directly or indirectly influenced
by students’ high school experiences along with other factors like personal characteristics, family
background, socio-economic standing, etc. However, high school experience remains the most
important factor to predict first-year college students’ academic behavior in college. Students’
conception of college academic rigor has a very consistent connection with their high school
standards and fundamentals. Astin and Lee (2003) reported that 61 percent of the variance in
time spent studying in college can be predicted by the factors like hours spent studying in high
school, academic ability, leadership ability, and developing a meaningful philosophy of life. The
relation of high school academic achievement and precollege behaviors with students’ behaviors
while in college, their college academic performance, and their experiences in college have been
achievement in high school as significant predictors of student college success (Cole et al.,
2009). The examples of high school experiences as predictors are- the prediction of poor
academic skills assumed based on inadequate education the students had received in poor high
19
honors level courses in high school (Adelman, 2006; Geiser & Santelices, 2004; Mayer, 2008;
Wyatt et al., 2012), higher academic standards in the nation’s high schools as advocate of
increase in the college graduation rate (Wyatt et al., 2012). Also, research shows high school
2006; Astin & Oseguera, 2005). Thus, a consistent standard across schools, is crucial in
“understanding the relationship between the student experience in high school and subsequent
success in college” (Palmer, 2000, p. 100). Besides these, the importance of school-college
connections is reinforced by many states in their school reform policies, for instance, the states
of Oregon and Georgia have adopted policies adopted to have a K-16 seamless education system
(Palmer, 2000).
“The sociology of life transition” is a crucial subject for sociologists. Similarly, for
educationists, a key event in students’ academic life is the life transition when they move from
high school to college. Thus, Fromme, Corbin, and Kruse (2008) stated that “the transition from
high school to college is an important developmental milestone that holds the potential for
personal growth and behavioral change” (p. 1497). However, as per Holmstrom, Karp, and Gray
(2002), perhaps the most dislocating change for the economically comfortable students is to
leave home for college. Hence the challenge for the freshman students’ is to balance academic,
social, and personal expectations. Consequently, the students must adapt simultaneously to
college academic rigor and new social responsibilities for success in college life (Holmstrom et
al., 2002).
Students joining college have limited knowledge about what to expect from college.
Their knowledge is built on a variety of high school academic experiences, their exposure to
20
college information, and family’s socioeconomic and educational influences. Grounded in this
varied experiences it is expected that they will adapt to the new situation, otherwise “failure to
understand the different expectations in the two settings can impact academic motivation and
achievement” (Kern, Fagley, & Miller, 1998, p.154). A report from Bridge Project, a project
aimed at studying high school- college transition in six states, stated that there are very little
evident of association between k-12 and postsecondary institutes (Kirst, 1998; Kirst & Venesia,
2001). The disjuncture between the two systems impedes successful transition and thus
diminishes student success (Kirst & Venesia, 2001). The result is leaving an abyss for students to
negotiate on their own as the two systems operate singularly without considering students
Astin and Oseguera (2005) stated that high school grades are more reliable than
standardized test results (e.g., the ACT and SAT) at predicting success which is reiterate by
Adelman, (2006) in saying that high school grades are considered as a large contributor to
college-going perceptions. However, in another research by Adelman & Taylor (2002) showed
that high school outcomes (grade-point average, ranking, awards, curriculum, etc.) do not always
guarantee a smooth transition to the first year of college from secondary education institutions.
This gap in high school outcome and academic success is often the cause of the struggle the first
College faculty often feel that the first year students are ill prepared for college rigor and
statistics shows that about 40 percent of the recent graduates had a skill gap to meet the demand
of college (Archieve 2014). The state and local educational systems do not consistently report
high school graduates’ college attendance and retention rates or evaluate the quality of college
21
preparation programs (Venezia et al., 2003), making it difficult to recognize struggle to cope
with the change in school to college rigor. There exist several college and career ready (CCR)
policies; however, there is a very limited improvement in aligning the standards of the high
school course rigor to match that with the college course rigor. Though the schools aim at
developing school curriculum to match state or national standards, the standards do not always
align to college curriculum and professor expectations (Linn, 2000). The reason is there is
always a difference of view between high school teachers and college professors regarding
college preparation (Kirst & Bracco, 2004). Moreover, the lack of data about K-12 to college
transition makes it difficult to suggest any changes in course content, in improving the learning
standards in high school, thus it was difficult to prepare students better for the transition to
Academic Rigor
Remember the three Rs in education? Reading, writing and arithmetic, these three core
competencies of educational foundation of a student are now joined by a fourth one, called rigor.
Research by Jacobs and Colvin (2009) suggests that faculties across the country define academic
rigor differently. To quote a few from his study, Jerry D. Weast, superintendent of the
Montgomery County Public Schools in Maryland said, “Academic rigor quite simply means
giving students a curriculum that will prepare them to succeed in college or the world of work”
(Jacobs & Colvin, 2009. p.2). William Schmidt, Professor in the College of Education at
Michigan State University, defined academic rigor as “A curriculum that exemplifies academic
rigor is focused, coherent, and appropriately challenging” (Jacobs & Colvin, 2009, p.3).
According to Barbara Blackburn, who teaches at the University of North Carolina, "academic
rigor is determined not just by what is taught, but how it is taught and how it is assessed” (Jacobs
22
& Colvin, 2009, p.3). Regarding the number of books students should be required to read,
president-elect of the National Council of Teachers of English and author of With Rigor for All,
Carol Jago, said: “more is more.” She further said, “In academically rigorous classrooms,
students read at least one book every two to three weeks – ideally more” (Jacobs & Colvin, 2009,
p.1).
standards that will develop students into active learner and a thinker rather than merely being
passive listener, they will be challenged to think, perform, and grow to a level that they were not
at previously, students will be able to demonstrate not only content mastery but can apply skills
and think critically (Braxton 1993; Draeger et al., 2013; Jacobs & Colvin, 2009; Nordvall &
Braxton, 1996; Payne, Kleine, Purcell, & Carter, 2005). A rigorous academic structure will be
such that the course standard will calibrate the students in a way that they are forced to grow
Faculty perception. Many educators associate academic rigor with difficulty, rigid
thinking, and harshness. “Too often, rigor becomes ‘Let’s give more homework” (Jacobs &
Colvin, 2009). However, in a research by Draeger et al. (2013), representing faculty perception
of academic rigor, shows that the faculty members unanimously described the goal of academic
rigor is to involve students in learning meaningful course content actively with higher-order
The model of academic rigor as shown below (Figure 2) that has been suggested by the
faculty member “includes active learning, meaningful content, higher-order thinking, and
appropriate expectations” (Draeger, et al., 2013, p. 278). This model proposed by Draeger, et al.,
2013, involves overlapping the elements of active learning, meaningful content, higher-order
23
thinking, and appropriate faculty expectations along the variety of contexts (e.g., assignments,
course, a course of study, or institution). The elements referred in this model are coherent with
Figure 2. Faculty Model of academic rigor showing overlap between meaningful content, active
learning, higher-order thinking, and expectations (Draeger et al., 2013, p. 224).
rigor that Draeger et al. developed in 2013, higher order thinking was identified as an important
element of academic rigor. Even literature on academic rigor has referred higher order thinking
as a significant constituent of academic rigor (Jacobs & Colvin, 2009; Nordvall & Braxton,
1996; Payne et al., 2005). However, interesting to note (Figure 3) that in the three student models
developed by Draeger et al. (2015), the higher-order thinking element is absent. The reason as
explained by the authors is that may be the “students were either unfamiliar with these skills or
did not see them as central to a rigorous academic environment” (p. 222).
24
Figure 3. Student Models of academic rigor showing element of academic rigor as proposed by
the students (Draeger et al. 2015)
To sum up the finding of the student conception model of academic rigor in college by
Draeger et al. (2015), the elements of academic rigor that have been identified are tough grading,
workload (amount of reading and writing), the level of difficulty and student interest. Based on
the student responses, the researchers here grouped student models of academic rigor into three.
First model is a web of connection of the elements of academic rigor such as tough grading,
workload (amount of reading and writing), the level of difficulty and student interest, second has
‘hub and spoke’ arrangement of the same elements with grading as the hub in connection with
the elements workload (amount of reading and writing), the level of difficulty and student
interest and third model has interest in the center with other elements surrounding it.
The previous findings on academic rigor presented the definition of academic rigor where
meaningful content were mentioned (Jacobs & Colvin, 2009; Nordvall & Braxton, 1996, Payne
et al., 2005). Research on faculty perception of academic rigor in college analyzing the NSSE
data by Draeger et al. (2013) echoed the same elements as necessary constituent of academic
25
rigor. Another study by Draeger et al., in 2015 developed models of student conception of
academic rigor based on NSSE data where the elements of academic rigor presented are tough
grading, workload (amount of reading and writing), and the level of difficulty and student
interest. Since this dissertation aims at utilizing NSSE and BCSSE (highly related to NSSE) data
to study the constructs of academic rigor and help seeking, academic rigor models development
by Draeger et al. (2013, 2015) inspired the theoretical base of the academic rigor study in this
dissertation.
The above mentioned works of Draeger et al. (2013, 2015) showed models based on
faculty and student conception of academic rigor. Both the faculty model and student model in
those studies were developed using a part of the NSSE subscales of level of academic challenge.
The successful use of the NSSE subscale of level of academic challenge to predict models of
academic rigor validate the utilization of this scale in the academic rigor part of this dissertation.
Though, Draeger et al. (2013, 2015) used NSSE data along with interview data in both of their
studies. But as the key focus of this dissertation is to make a quantitative comparison of
academic rigor utilization both BCSSE and NSSE data, thus personal interview data is not
collected here. There is another previous study by Payne et al. (2005) that investigated student
and faculty perception of academic challenge based on early administration of NSSE. However,
the study by Payne et al. (2005) proposed modification of the NSSE items on academic challenge
and student engagement which was but it was back in 2005. After that there were modifications
of the NSSE items to align it more with the BCSSE items, and new updated NSSE was
introduced in 2013 (Fosnacht & Gonyea, 2012) to make the NSSE benchmark more valid.
BCSSE and NSSE Defined. BCSSE and NSSE instruments are widely used surveys in
higher education institutions to study students’ expectations and engagement in college. When
26
Kuh created NSSE in 2000, the idea was to provide high-quality, actionable data that institutions
can use to improve the undergraduate experience. The NSSE was developed as an instrument
designed to measure student engagement along with measuring the degree to which institutions
are providing students with an effective learning environment (Kuh et al. 2001; Kuh 2001).
Complimenting to NSSE, BCSSE survey was developed by the Center for Postsecondary
Research at Indiana University to help institutions to collect pre-college data of the first-year
students joining college and data of students’ expectations about college before joining college.
According to Crisp et al. (2009), students mostly do not have realistic expectations about college,
so knowing students’ expectation can help educators to focus on developing expectations that are
more appropriate for them and thus can be meet (Miller, Bender & Schuh, 2005). Thus BCSSE
data about entering college students’ expectations about college academics during the first
college year can help the institution to better respond to those expectations. The BCSSE
administration generally takes place prior to the start of fall classes which is designed to be
paired with a NSSE administration at the end of the first college of year. This alignment of
BCSSE and NSSE surveys is useful in providing an in-depth understanding of first-year student
engagement on campus.
The first part of the dissertation tries to find out the transformation, if any, in student
conceptions of academic rigor when they join college and after a year of college. Thus the first
research question is: What are the differences in first-year college students’ anticipated versus
observed academic rigor after a year of college? Previous qualitative research by Meyer et al.
(2009) showed the transformation of perception of first-year student about college academic
rigor, showing discord between expectation and experience. However, there is no quantitative
study that measured the transformation, if any, in student conception of academic rigor when
27
they join college and after a year of college. Besides there is no study that compared items of
BCSSE and NSSE to measure the change in expected academic rigor versus academic rigor
experienced.
The NSSE benchmarks are based on 42 items survey that are designed to measure the
most important aspects of the student experience covering five key areas, which are then
combined into subscales: Level of academic challenge, Active and collaborative learning,
Environment (Kuh, 2003). BCCSE contains six sets of items as indicators of a students’ high
school academic background, their college expectations, and attitudes toward their academic
work in the first year of college (Cole et al., 2009). The sets are High School Academic
research by Draeger et al. in 2013 and 2015 where NSSE items were used to propose academic
rigor models, here also academic rigor items are identified from NSSE. The BCSSE being highly
aligned with NSSE, similar rigor items are identified from BCSSE as well. To find the change in
students’ perception if any in regards to academic rigor and challenge expected in college as
reported in BCSSE to observed academic rigor and challenge from NSSE, the research
hypothesis was proposed in this dissertation. In alignment with previous qualitative finding by
Meyer et al. (2009), the current hypothesis is: H1: There will be difference in students expected
Academic Help-Seeking
The transition from high school to college situates student in an unsettling situation be it
in their social life or academic life. As reported by Karabenick and Knapp (1991), the difference
28
of academic rigor from high school to college makes the students feel that they are inadequately
skilled in mastering the increasingly complex academic demands of the college education.
Inevitably, in such a situation a student may encounter doubt or difficulty in their course work
and may need assistance. This view has been echoed by Karabenick & Knapp (1988) in their
study where almost all of the college students conveyed their desire to use help with their courses
Early studies considered help seeking as a degrading activity stating that it shows
deficiency in development, self-reliance, and even incompetence. However, later studies showed
help seeking in a positive light as necessary and beneficiary activity (Nelson-LeGall, 1985).
There are several aspects of help-seeking, but here we are mainly focused on the academic help
seeking aspect. The distinction between the two types of help-seeking “executive” or
dependency oriented help seeking and “instrumental” or mastery oriented help seeking is
1985) proposed the following the distinction between instrumental and executive help-seeking
goals. When a student’s intention is that someone else will attain goal for his or her behalf, it is
called executive help seeking. But what educators aim is for the instrumental help seeking, where
a student attains the goal on its own with minimum assistance or help from others (Karabenick &
behavior (e.g., Ames, 1983; Nelson-LeGall, 1981; Nelson-LeGall, Gumerman, & Scott-Jones,
1983), an example is when a student encounter academic difficulties he seeks help by asking for
29
Students’ Expectation versus Experience of Academic Help Seeking in College
Several studies are there measuring student engagement behavior in college but none of
the studies ever studied the change in students’ expectation of academic help seeking in college.
Again coming to the topic of high school-college disconnect, a number of college students
enrolled can be seen remedial classes. This is a clear reflection of disparity in academic
expectations. The inconsistency in expected academic rigor and actual academic rigor or the
academic difficulty faced by the students can be overcome by seeking help. When in difficulty,
the adaptive behavior of students is to use others as a resource to receive the necessary help and
continue the learning process (Nelson-LeGall, 1985, 1990). Researches on student help seeking
in learning acknowledge the adaptive role of help seeking for ages (Ames, 1983; Nelson-LeGall,
1981, 1985; Newman, 1994; Schunk & Zimmerman, 1994). But many a times students never
seek the requisite help to overcome what are often manageable academic challenges. These
students who are non-adaptive to their academic requirements can be seen unsuccessful in their
In this part of the dissertation we will be looking at the whether students show any
change in their help seeking behavior as reported by them before joining college and after one
year of college. The difference in student help seeking behavior will be studies here using the
BCSSE and NSSE data. The NSSE items were previously used in a study by Palmer (2015) in
examining poor help-seeking behavior among Black men at Historically Black Colleges and
Universities (HBCU). Thus items related to help seeking were identified from NSSE and similar
items were identified from BCSSE. These items were used to study the hypothesis: H2: There
will be difference in students expected vs. observed academic help seeking behavior in college.
30
Factors Influencing Student Perception of Academic Rigor
assumptions easily as their perceptions are still in a growing stage. Comparing that to faculty
perceptions is not practical as faculties’ ideas are already grounded on solid experience and
understanding. The expectations of the student conception of academic rigor in the first year of
college are likely to be varied depending on the students’ academic background, family
college will build his perception of rigor based on his previous experience. Therefore, to
understand a student’s perception about academic rigor in college we have to consider several
factors.
Students who are moving from high school to college, be it a four-year institution or a
community college, comes across difference in the level of academic standard as the standards of
the higher secondary level, be it performance, content coverage, or challenge of the material
comes nowhere close to the threshold demands of either four-year or community colleges.
Draeger et al. (2015) while emphasizing the importance of high school experience in forming
academic rigor said that when the first year students come to college if the entry standard of
academic rigor is significantly elevated from their K-12 standard, it might be difficult for some
student to sustain in their academic career. Thus the academic quality and intensity of one’s high
Considering the above arguments, we can say that high school experience has a major influence
Other influences as suggested by research are parental education level (Hertel, 2002).
Emphasizing about parental influence of academic rigor, Hertel (2002) said that college educated
31
parents are "able to pass knowledge about the college culture on to their-children” (p. 4)
compared to those parents who are not college educated. When it comes to student’s success,
"students whose parents are not college-educated may not receive sufficient familial support for
attending college" (p. 1). Also, information received from close interpersonal sources, and
media which plays a major role in forming perceptions about expected college rigor (Meyer et
al., 2009). By interpersonal sources the researchers meant information received from peers,
guardians, high school teachers. Students’ builds their perception of academic rigor from the
information received from close interpersonal sources (Meyer et al., 2009) and this pre-college
Along with the factors that literature show as having influence in building students’
perception of rigor, other factors that might influence are ACT/SAT score, grade in high school,
high school academic rigor, high school type. Although literature does not have any direct
association of all these added factors with building students’ perception of college rigor but they
are predictors of college success. Considering academic success in college is influenced by how
well students’ manage college academic rigor, factors predicting academic success can also be
the predictor of students’ perception of academic rigor. Research suggests that students’
precollege experiences are good indicators of college success (Adelman, 2006; Wyatt et al.,
2012). For example AP and honors courses shows significant effect on academic success
(Adelman, 2006; Mayer, 2008) as statistics shows “students with no AP participation had a mean
FYGPA of 2.85, compared to 3.10 for those participating in a single AP course and 2.93 for the
overall sample” (Wyatt et al., 2012, p. 18). Students’ high school performance (grade, advanced
math courses taken), high school academic rigor or measuring the intensity of academic rigor the
student experienced in high school attended has significant effect on college success (Adelman,
32
2006; Kuh, 2007; Wyatt et al., 2012). The themes that emerged from research by Reid & Moore
III (2008) stated the same “the preparation during high school helped with college success” (p.
240). Also ACT/SAT score is recognized to be significant indicator of college success (Porchea
et al., 2010) as stated by Kobrin et al. (2008) that “SAT is to measure a student’s potential for
Summarizing the above literature, the factors that are identified as affecting academic
rigor are parental education, high school academic rigor, high school GPA, ACT/SAT score, AP
and honor classes taken, relation with high school faculty, peers and media. In this dissertation
we will look at the influence of parental education, high school academic rigor, high school
GPA, ACT/SAT score, AP and honor classes taken on expected academic rigor (Figure 4) by
Newman (2002), in describing a typical student behavior, stated that when a student faces
difficulty in the academic task, they will either actively engage, sit passively, give up
strategy that is linked to students’ achievement goals and academic performance (Karabenick &
Newman, 2013). Several models of the help-seeking process have been proposed, but Roll,
Aleven, McLaren, and Koedinger (2011) stated that self-regulatory skill as the key to knowing
when and how to seek help during learning (Nelson-LeGall, 1981; Newman, 1994; Pintrich,
2000). Based on this the conceptual framework this part of the dissertation is grounded on Self-
The importance of SRL for student knowledge and achievement has gained increased
recognition in the last decade. According to Zimmerman (1994) a self-regulated learners are
33
students who are metacognitively, motivationally, and behaviorally involved in their learning. In
presenting the relation between self-regulated learning and motivation, Zimmerman (1990) said,
“self –regulated learning requires more than cognitive skill; it requires a will or motivational
component as well” (pg. 11). There is a close relationship of motivation and SRL (Zimmerman
& Schunk, 2008); regarding the motivational process, the self-regulated learners report high self-
efficacy, self-attributions and intrinsic task interest (Schunk & Gunn, 1986; Zimmerman, 1985).
The self-efficacy beliefs of self-regulated learners make them highly motivated students, and
thus they show greater progress in a task, will put forth increased effort to learn thus will attain a
higher level of master and will persist to learn more on their own (Schunk & Zimmerman, 2008).
This is a question that students might have asked themselves many times in academic life. It is
inevitable in an academic setting the students will encounter situations in which they need aid or
such a situation is their ability to use others as a resource to cope with ambiguity and difficulty in
the learning process (Newman, 1991, 1994; Zimmerman & Martinez-Pons, 1988). The three
general types of motivational beliefs in self-regulated learning that has been proposed by Pintrich
(1999) are:
'(a) self-efficacy beliefs (that refers to ability to judge one's capabilities to do the
academic task), (b) task value beliefs (that is the belief about whether the task is
importance, valuable, and how much interest one have in the task), and (c) goal
orientations (that is, whether the students’ the focus is on mastering the task, or they just
to focus on grades or extrinsic reasons for doing the task, or relative ability in relation to
34
The role of self-efficacy beliefs. When students judge whether they need to ask for help
is actually judging their own capabilities. Bandura’s (1997) definition of self-efficacy refers to
people’s judgment of their capabilities to organize and successfully complete a task. Academic
self-efficacy is referred as a feature that helps students to better judge about their capability and
ability to complete their schoolwork successfully (Pintrich & Schunk. 1996; Schunk, 1991). The
significant correlation between self-efficacy and help seeking manifest in help-seeking behavior
in student (Williams & Takaku, 2011). Various research (e.g., Bouffard, Bouchard, Goulet,
Denoncourt, & Couture, 2005; Pajares, 2003, 2006; Pajares & Usher, 2008; Usher & Pajares,
2008; Zimmerman & Bandura, 1994) shows help seeking and self-efficacy belief to be a
predictor of academic success. A student with high self-efficacy in time of academic need will
show high help-seeking behavior vs. a student with low self-efficacy (Linnenbrink & Pintrich,
2003; Nelson & Ketelhut, 2008; Paulsen & Feldman, 2005; Pintrich & Zusho, 2007; Tan et al.,
There are other examples where the students' with high self-efficacy avoid seeking help
even in need (Madni, 2008; Ryan, Pintrich & Midgley, 2001) because of threat to ego
(Karabenick, 2003). However, as per Ryan, Gheen & Midgley, (1998) it is also factual that,
students with low self-efficacy are less likely to seek help, as they do not want others to think
their need for help is because of their lack of ability whereas, students who have self-efficacy
about their ability will ask for academic help whenever needed to overcome difficulty.
The role of task value beliefs. According to Pintrich (1999), self-regulated learning and
task value beliefs are positively related. Task value is the perceived value of a particular task as
supposed by a student. Wigfield and Eccles (2000) suggested four components of task value on
student achievement that is the value of attainment or importance, intrinsic value, utility value or
35
usefulness and cost. Attainment value or importance of the task value is referred to the perceived
value of a particular task as identified by an individual. Intrinsic value refers to the general
attitudes or liking of an individual for a particular task. Utility value is an individual’s perception
of the usefulness of the task for them. And, cost referred to the perceived consequence of the
time spent, the effort given, alterative not pursued for a given task (Zimmerman & Schunk,
2008).
From task value perceptive, students who believe that their course work is interesting,
important, and useful will readily report the use of self-regulatory strategies (Pintrich, 1999). A
self-regulated learner who has perceived the value of a given task, in difficulty will look for help
to accomplish it. Butler and Neuman (1995) found individuals in a task-focused goal condition
requested more help than individuals in a relative ability goal condition. This is because
individuals with task-focused goals desire for mastery or adaptive achievement goal (Ryan &
Pintrich, 1997).
The role of goal orientation. Goal orientation or students' personal goals is studied in
most of the researches on achievement goal theory and help seeking. Research on college
students’ help-seeking and their perceived achievement goal strategy explains two general
patterns. The two types of goals are mastery goals and performance goals. According to what
shown in studies is that the mastery goal oriented students (focus here is on learning and self-
in comparison to performance goals orientated students (concerns about ability and social
comparisons) who would either avoid seeking help or seek expedient help (Karabenick, 1998,
2003). Adult students who own mastery goal orientation is seen to persevere in the development
36
Of course from the above lit looking at the different types of help-seeking behavior self-
regulated learners are obviously will go for adaptive help seeking or instrumental help seeking as
they have personal motivational reasons to achieve goals (Newman, 2002). Research on student
help seeking in learning acknowledges the adaptive role of help seeking for ages (Ames, 1983;
Nelson-LeGall, 1981, 1985; Newman, 1990; Zimmerman & Schunk, 1998). When in difficulty,
the adaptive behavior of students is to use others as a resource to receive the necessary help and
continue the learning process (Nelson-LeGall, 1985, 1990). Generally educators emphasis in
how student ask help (just a hint) to learn independently, not just getting the answer.
Threat to academic help-seeking. Several studies have established the inverse relation
of the threat to self-esteem and help seeking (Arbreton, 1993; Karabenick & Knapp, 1991;
Newman, 1990; Newman & Goldin, 1990; Newman & Schwager, 1993; Ryan et al., 1998; Ryan
& Pintrich, 1997; Shapiro, 1983). Especially among college student threat is inversely related to
instrumental help seeking (Karabenick & Knapp, 1991). When there is an implication that the
individual cannot succeed without help, and perhaps not even with help, help seeking is assumed
as to lower self-esteem. They were also lower achievers who would resist obtaining the help they
How teachers and peers respond is an essential determinant of whether students seek help
or not. Research says that a teacher’s involvement is the base to students’ belief about benefit
and cost of help seeking and this belief, in turn, affect their help-seeking behavior (Newman,
(Newman, 2010). There can sometimes be positive and sometimes negative effect of peer
involvement in help-seeking. The process of seeking help is inherently social, students who are
concerned about their social image and are optimistic about performance will readily ask for help
37
whereas students who unsure about their abilities will feel threatened to ask for help (Ryan &
Pintrich, 1997).
Another thing that works as a threat to help seeking is poor performance. According to
the finding by Karabenick and Knapp (1988), the rate of help seeking is low among poor
performing students. Poor performance brings in negative emotions and low expectancies
leading to withdrawal from task and avoiding help seeking (Ames, 1983). Also, failure after
assistance can be thought as evidence of low ability, thus can act as a deterrent to help seeking
Research Hypothesis. Summarizing the above literature, the factors that are identified
perseverance, relation with peer and faculty, social behavior. In this dissertation we will look at
the influence of self-efficacy, academic perseverance, faculty relations and social behavior on
expected academic help seeking (Figure 4) by analyzing the data collected using BCSSE. In the
last part of this dissertation we are also interested in studying the association of academic rigor
As already discussed above there are several factors that affect the formation of concept
of academic rigor in students. Similarly we also saw that help seeking characteristic in students
depends on many factors. All of these factors are identified from the literature which is also
discussed above. In accordance with the literature mentioned earlier this part of the dissertation
will try to find whether data from BCSSE measuring these factors also holds similar association
of the factors with the constructs. Additionally we will also look at the association of expected
academic rigor on expected help seeking. The factors for academic rigor that will be tested are
high school type, grades, ACT/SAT score, parental education, first-generation student, high
38
school academic rigor, AP and honor classes with an additional factor of self-efficacy which was
never associated before. And for help seeking the factors are self-efficacy, academic
perseverance, teacher’s influence, social behavior. Based on this the following hypothesis will be
• H1: High school academic rigor (HSrigor) has a significant positive effect on the
• H2: High school grade (hgrades) has a significant positive effect on the Expected
• H3: SAT/ACT score (sat_act) has a significant negative effect on the Expected
• H4: Advanced Placement classes completed (hapcl) has a significant positive effect
• H5: Honor classes completed (hhonor) has a significant positive effect on the
• H6: Being a first generation student (bfirstgen) has a significant positive effect on the
• H7: Parental education (fypardegr) has a significant positive effect on the Expected
• H8: Self-efficacy (SF) has a significant positive effect on the Expected college
• H9: Expected college academic rigor (ECrigor) has a significant positive effect on the
39
• H10: Self efficacy beliefs (SF) has a significant negative effect on the Expected
• H11: Perseverance (Per) has a significant positive effect on the Expected academic
• H12: Relation with Faculty (FR) has a significant positive effect on the Expected
• H13: Social Behavior (SB) has a significant positive effect on the Expected academic
Summary
This chapter presented the conceptual foundation of why it is important to understand the
change in academic rigor and help seeking in college students. The significance of steady growth
during the transition time from school to college is explained by referring several studies. The
value of academic rigor and help seeking behavior during the first year of college is explained by
40
knowing previous studies on rigor and help seeking. The factors that influence these constructs
are also explained from prior studies. It is understood that there is need to explain the untouched
areas of academic rigor and help seeking. Hence, this dissertation aims to contribute by exploring
the perspective about academic rigor and help seeking that is still needed to be studies.
41
Chapter III: Methods
Numerous studies are there providing insight into how college students are performing
and adjusting to college life. Managing college transition is an overwhelming process that every
student passes through. Morales (2012) referred several studies (e.g., Clark & Cundiff, 2011;
Hughes, 1987; Lang, 1986, 1992) to establish that initial college experience is significant in
determining the chances of timely graduation and success. There are various degrees of both
“social and academic integration” along with “self-efficacy,” “expectancy for success” and
“strong work drives” that correlate with eventual college success (Morales, 2012, p. 91). Thus
studying these variables affecting the initial college experience is a useful way to know which of
these variables correlate with college success and the lack of which leads to attrition.
academic life of the students. Often we come across bulletin that exhibits the complex process of
school to college transition and the anxiety that the students go through. This transition many a
time brings personal and emotional troubles, psychological problem, anxiety, and low self-
esteem leading to depression (Gerdes & Mallinckodt, 1994). The complexity arising from these
changes hampers students’ academic standing, leading them to have a staggered academic profile
or even college dropout. It is likely that the students in the freshman cohort will not have
uniform characteristics. The problem is that the colleges treat all the first year students as a
homogeneous cohort (Duggan, 2010; Kuh, 2003; Tinto, 2003), with academic policies same for
all. With a wide variety of precollege experiences ranging from high school type, social
42
experiences, economic status, to personal attributes, and then being treated homogenously; the
Thus for the need to better understand and the importance of evaluating first year
experiences of the students, BCSSE was developed as a companion survey to NSSE. Where the
purpose of BCSSE is to measure entering first-year students’ pre-college experiences and their
expectations and attitudes before starting the first college year; NSSE’s purpose is to measure the
fulfillment of the students’ expectation and their actual experiences and to infer about the
effective educational practices and assessing the level of academic challenge (Kuh, 2009) in the
postsecondary settings. The results from these instruments when studied and compared together
can characterize students as who they are and what they expect to do in college, and their
subsequent experiences in college. The arrangement of the information can be used towards
enhancing student engagement and learning by knowing the design of their precollege
One of the major areas of concern is freshman class’s adaptability to college academic
rigor. The lack of college readiness among high school students who will soon be joining college
(Greene & Forster, 2003; Byrd & MacDonald, 2005; Conley, 2007), has been mentioned in
many previous studies. By college readiness, the concern here is how well the students joining
college are prepared for the college academic rigor, as college preparedness has strong
association with postsecondary GPA, in other words their academic success. There are various
studies that provide theories of and insights into the general perceptions of academic rigor and its
subsequent adjustment to students’ academic life in college. But few of them have tried to
understand academic rigor from a students’ perspective. And no study has demonstrated the
contrast in students’ expected academic rigor before they join college vs. their observed
43
academic rigor in college. Also except for one, there is no prior research about factors that
student behavior for academic success is how the students are coping with the academic
challenge they face in college. Do the first year students ask for academic help in need? The
existing research related to help seeking have focused more on establishing the theory of help
seeking behavior, assessing the factors that influence students’ academic help seeking behavior,
the factors that are detrimental to help seeking, etc., on a generic level and only few of them
focused on college students. And among these few studies involving college students’ help
seeking behavior, none of them have assessed the effect of transition in students’ life on their
help seeking behavior by comparing their self-reported probable help seeking behavior vs. their
observable/actual help seeking behavior in college. In addition, there are no literature that
demonstrates the relationship between academic rigor and students’ help seeking behavior. All
the previous studies on academic rigor and help seeking behavior had focused on each of these
constructs individually from defining the meaning of these constructs, to forming theories, to
Thus the purpose of this study is to holistically examine first-year college students’
experiences in regard to academic rigor and academic help seeking. A qualitative study by
Meyer et al. (2009) showed that first year students’ perceptions (which is based on the influences
from their close personal relations and media) of college academics and academic rigor prior
to/after enrolling to college vs. actual experience after the completion of first year in college was
incongruent. The aim in this study is whether a quantitative analysis using BCSSE, NSSE data
can find any difference in students’ expected academic rigor versus observed academic rigor.
44
Further, from the expectation that college will have significant effect on students’ characteristic
build up, the aim here is to see the change in first year college students’ behavior pertaining to
help seeking when they join college and their actual help seeking behavior while in college. For
both the studies, quantitative approach is considered and the comparison will be based on
analyzing Beginners College Survey of Student Engagement and National Survey of Student
Engagement. The third quantitative study is to see how well the predictors of academic rigor and
help seeking align with each other, to find out the relationship of, if any, academic rigor and help
seeking behavior.
Increase in the number of students enrolling for college degree is good but what has to be
ensured is that they successfully complete their degree. With the increase in number of students
joining college, there are a good number of students who remain unsuccessful in obtaining a
college degree. American Institutes for Research’s study on college student attrition reported that
in a post-secondary setting about one-third of students who enter college with expectation to earn
a degree leave without one (Johnson, 2012). Among others causes, the change in academic rigor
differing from school to college, students’ behavior in dealing with the change and subsequently
their behavior in regards to academic help seeking are decisive factors for college success.
The one-third of the college students leaving colleges not only damages their career/
future, it has economic setback as well as unfinished degrees are costly for states, students, and
institutions. Unfinished degree is not only a financial burden for the student or the family; in
addition it is a financial burden for state and federal taxpayers. As per the report Finishing the
First Lap of 2010 more than $9 billion was spend from taxpayers money for educating first-year
students who will not return the following year (Johnson, 2012). A positive development now is
45
that government, educators, stakeholders have realized the need of understanding, motivating,
engaging, nurture the students’ for a successful academic experience and the result is increasing
number of surveys trying to capture experiences of college students. With such an intention,
college students’ engagement surveys like NSSE and BCSSE was developed which is widely
used in four-year institutions for collecting students self-reported data on college experiences for
review. Institutional research team of the BCSSE, NSSE participating universities do yearly
BCSSE and NSSE can help the educators to understand students’ background, their expectation,
their ability, their perception and their achievement, thus the faculties can better advise the
students. This study will look at the two constructs of academic rigor and academic help seeking
with an intention to see how BCSSE and NSSE data can be used in a way that the institutions
have not done before to predict student success. In other words, this will help institutions to
predict student academic output (i.e., GPA), help with student retention, and locate at-risk
students thus enhance their undergraduate experience and help them achieve success in college.
Study Context
There are studies that worked on academic rigor and academic help seeking behavior
before but rarely BCSSE and NSSE instruments are used in explaining these particular
constructs. There is increasing number of four-year institutions that are now voluntarily
participating in BCSSE and NSSE surveys which has an extensive research base. So in this
research the aim is to involve these instruments in diverse research ideas this time in regards to
academic rigor, help seeking behavior. This study sought to find out the differences between the
academic rigor and help-seeking behaviors after a year of college. Then identify the significant
46
factors that affect the difference in their anticipated versus observed academic rigor and help
seeking. Also, finding the relationship between predictors of academic rigor and academic help
seeking and correlation between the two if any. While finding out this, the main purpose is to get
more out of BCSSE and NSSE surveys at a southeastern university to provide the institution with
The construct of academic rigor in this research is built upon a model proposed by
Draeger et al. (2013; 2015) who used the NSSE scale to understand student conception of
academic rigor. Draeger et al. (2015) while proposing the student model used several items from
NSSE survey. In his model “the students defined rigor in terms of workload, level of
complexity, amount of time demanded by course materials, the level of thought required, and its
value outside the classroom” (Draeger et al., 2015, p. 219). In addition to items mentioned above
in defining the construct of academic rigor by the students, added item in this study will be
academic challenge.
factors/predictors. The factors that are observed in prior literature are parental education as “most
experts in higher education agree that students' informal interactions with faculty members have
670) and role of media (Meyer et al., 2009). With the exception of Meyer et al. (2009) no prior
literature studied what influences the students’ perception about academic rigor in college. There
are several researches that studied about academic success in college. As academic success is
influenced by how well students’ manage college academic rigor, the factors influencing
academic success in college will be studies here to see how well it predicts students’ perception
47
of academic rigor in college along with parental education. These factors are AP and honors
courses as such courses are indicators of the quality of the academic program the high schools
offered to their students and as Mayer (2008) held that such courses are indicators of college
readiness. Other factors which are good predictor are the students’ high school performance
(grade, advanced math courses taken), high school academic rigor (Kuh, 2007) and an added
factors that will be studied is high school type. ACT/SAT score is also a good predictor as
literature says “SAT is to measure a student’s potential for academic success in college” (Kobrin
et al., 2008, p. 1) and “Prior academic achievement is often measured by……..standardized test
Students’ academic help seeking behavior is a very widely studied topic. The construct of
academic help seeking may be measured by evaluating whether the students’ are making the full
use of available aid in the university. For example, did the students intended to use or used the
learning support system available in the university, did the students intended to ask or asked for
help from faculties & peers, did the students ever involved in collaborative learning. Prior studies
on help seeking mentioned all these as active help seeking behavior (Karabenick, 2003;
Mäkitalo-Siegl, Kohnle & Fischer, 2011; Newman, 2002). Prior literature has typified help
seeking behavior into several types like “instrumental help seeking”, “executive help seeking”,
“adaptive help seeking” (Nelson-LeGall, 1985, 1987; Karabenick & Knapp, 1991). As per
literature, whether students’ ask for help or not may depend upon relationship with faculty,
relationship with peer, social behavior, being a self-regulated learner, self-efficacy belief and
gender type (Butler, 1998; Karabenick, 2003; Karabenick & Knapp, 1991; Nelson-LeGall, 1985;
Newman, 2002).
48
There are items relating to academic help seeking and academic rigor both in BCSSE as
well as in NCCE surveys. And the factors affecting the perception buildup of these constructs
among students are also present in the BCSSE survey. But there are not many researches that
used these surveys in relation to help seeking and academic rigor. Thus this study focuses on this
unexplored area with an expectation that we will understand the factors mentioned above in new
Research Questions:
• What are the differences in first year college students’ anticipated versus
• What are the differences in first year college students’ anticipated versus
• To what extent variables like high school type, high-school grade, act/sat score,
parental education, AP/Honors classes and the factor of high school academic rigor
influences the first year students’ to predict upcoming academic rigor in college. Also
to finding the relationship of college academic rigor and academic help seeking if
any.
Objective one and objective two. For the comparative investigation of academic rigor
predicted versus observed and academic help seeking predicted vs. actually asked, it is required
to match the rigor and help seeking items from the BCSSE and NSSE surveys. This is possible as
49
six of the ten NSSE Engagement Indicators (EIs) have similar content on the BCSSE survey,
thus the items representing rigor and help seeking matching both the surveys are sorted out. In
order to provide a better understanding of academic rigor and help seeking among college
students based on self-reported student data from BCSSE and NSSE surveys, two separate
studies were proposed. The first study evaluates the differences if any reported using BCSSE and
NCCE items representing academic rigor and the study evaluates the differences if any reported
• There is no different comparing Academic Rigor items from the BSSE and NSSE
data.
• There is no different comparing Academic Help Seeking items from the BSSE and
NSSE data.
Objective three. The second study of this dissertation proposes a model to evaluate the
relation between academic rigor and help seeking, and the relation with the cognitive and non-
cognitive factors influencing students’ perception of academic rigor, help seeking as recognized
from prior literature using the BCSSE instrument. Here only the BCSSE survey is employed to
see which factors better predict the two constructs, whether the predictors are in alignment with
prior literature or not and whether there is any relation between the two constructs. The proposed
50
Figure 5. Proposed Model of Relation of Academic rigor and Help-seeking along with the
Factors.
Proposed hypothesis.
• H1: High school academic rigor (HSrigor) has a significant positive effect on the
• H2: High school grade (hgrades) has a significant positive effect on the Expected
• H3: SAT/ACT score (sat_act) has a significant negative effect on the Expected
• H5: Honor classes completed (hhonor) has a significant positive effect on the
• H6: Being a first generation student (bfirstgen) has a significant positive effect on
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• H7: Parental education (fypardegr) has a significant positive effect on the
• H8: Self-efficacy (SF) has a significant positive effect on the Expected college
• H9: Expected college academic rigor (ECrigor) has a significant positive effect on
• H10: Self efficacy beliefs (SF) has a significant negative effect on the Expected
• H12: Relation with Faculty (FR) has a significant positive effect on the Expected
• H13: Social Behavior (SB) has a significant positive effect on the Expected
Sampling
This research attempts to examine the difference in expected behavior of the first year
students entering college and their actual behavior during their first year of college, the sample
for this study are all entering first year students and senior students participated in the BCSSE
and NSSE surveys for the year 2013, 2014, 2015, 2016 and 2017. For the second research
objective of evaluating the relation between the two constructs, the sample are all the first year
students participated in 2013 to 2016 BCSSE survey. All the participants are 18 years or older.
The data is obtained from Auburn University’s Office of Institutional Research (OIR) in Auburn,
52
Alabama for the years 2013 to 2017 that collects this significant data to assess the quality of
For study one and two, the total sample size is N= 2096. Data was analyzed for all the
students who have participated both in the BCSSE and NSSE for the first two studies. For the
comparative analysis in study one and two stratified random sampling method was used, as it
requires only those data that can be matched in both BCSSE and NSSE. The sampling procedure
for the relation study, i.e. study three, followed a random sampling in which each unit in the
population had an equal probability of being selected in the sample. The proposed sample
includes all first year students participated in BCSSE surveys from the years of 2013, 2014, 2015
and 2016 which counted for a huge sample size of 17,305. Bigger sample size is associated with
more statistical power making the study more reliable. Since in the year 2012 the format of
BCSSE and NSSE was updated, data from and after 2013 was used.
Instrumentation
The BCSSE and NSSE surveys are considered as key source of information for the
institutions and the faculties to comprehensively identify the student engagement behavior in
college. As many as 465 institutes participated in BCSSE in U.S. and Canada, and NSSE
participation is more than 1,500 in four-year colleges of U.S. and Canada. Auburn University is
one of those institutions who participated in both the programs. The administration of BCSSE
takes place prior to the start of fall classes. It is newly redesigned to be paired with the
administration NSSE that happens in the spring (Cole & Dong, 2013).
For this research, designing a new survey was not considered as one of the main
objectives of this research is to see how BCSSE and NSSE surveys can be used in mining
information related to academic rigor and help seeking. Also a newly designed survey requires
53
significant amount of time to be a valid and reliable survey and get it approved by IRB.
Secondly, there are a lot of surveys already in progress in the institution and as literature
suggests that over-surveying hampers response rate (Baruch & Holtom, 2008), thus for the
optimum utilization of institutional resources data from two existing surveys was used. One
advantage of using an existing data is of the general likelihood of it consisting of large sample
size and eliminating the risk of poor data collection. Therefore, the study employs quantitative
methods to analyze the BCSSE and NSSE data collected by Auburn University’s Office of
Institutional Research. The research design for this study involves data that were collected from
the first year cohort joining the university and students after the completion of first-year who
have participated in the 2013, 2014, 2015, 2016 and 2017 administration of the BCSSE and
NSSE.
The BCSSE measures the incoming first-year students' precollege academic, co-
curricular experiences, along with their expectations from the college. Data collected through
BCSSE include students’ recent ‘high school academic experiences in regards to writing and
reading rigor, hours studying, learning strategies, quantitative reasoning, highest math
completed, AP courses and dual enrollment; and expectations for first year of college comprises
expected of writing and reading rigor, expected hours studying, expected collaborative learning,
preparedness, importance of campus support. College data through BCSSE include college
expectations and attitudes, like expected academic engagement, perceived academic preparation,
expected grades, academic persistence, along with other characteristics. In the NSSE, there is a
54
total of 84 items that students had to respond to. The NSSE website reports that the survey
(4) estimates of educational and personal growth since starting college, and
Both in BCSSE and NSSE there are items with the categories mentioned above that characterize
the concerned latent constructs i.e. academic rigor and help seeking.
Since BCSSE and NSSE are self-reported data one of the concerns is about the accuracy
of the responses, though Cole and Gonyes (2009) found that overall validity of self-reported test
scores to be high. Validity of BCSSE items to measure student engagement is confirmed by Cole
and Dong (2013) by doing confirmatory factor analysis of the items. NSSE surveys are also
established to have good psychometric properties along with strong face and construct validity.
Pearson coefficient for test retest reliability of all the NSSE items is measured to be .83 which
shows fair amount of stability across student responses (Administering, N. S. S. E., & Portfolio,
2005).
Data Analysis
The quantitative analysis of the first two research questions involved the comparison of
the BCSSE items of expected academic rigor/help seeking in college versus NSSE items of
observed academic rigor/help seeking in college. 8 pairs of academic rigor items are to be
compared expected vs. observed from the BCSSE and NSSE data. Similarly, five pairs of
academic help seeking items are also being compared expected vs. observed from the BCSSE
55
and NSSE data. Paired sample t-test method will be used for the statistical analysis to know
whether there exists any difference in expected versus observed Academic Rigor/ Help Seeking
BCSSE and Academic Rigor/ Help Seeking NSSE. For the proposed study, items that are present
in both BCSSE and NSSE representing the separate constructs of Academic Rigor and Help
Seeking will be used. The quantitative analysis for second objective of measuring the relation of
academic rigor and help seeking and the effect of the cognitive and non-cognitive factors
predicting academic rigor, help seeking is proposed to be done with a complex structural
equation model. No previous research suggest any link between students’ perception of academic
rigor with their help seeking behavior in college but in this study the expectation is to find that
academic rigor will have an effect on students help seeking behavior. Also another expectation is
to find clusters of cognitive and non-cognitive factors that have substantially helps in forming
expectations about college experience which is here their perception of academic rigor and help
seeking.
Variables
The BCSSE and NSSE items and first year student admission items related to the below
• High School Type: Students’ academic experience differs with public school, private
school, home schooling, etc., thus can be good indicator in founding perception of
academic rigor.
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• Parents’ Educational Level: It is an important indicator as it has effect on building
• Current Grades: Indicator of progress students have made through college career.
• High School Rigor: High school rigor and Experienced Academic Engagement items
like High school challenge, hours spend for academic purpose during high school
items like expected hours of study, assignments, reading, writing, Challenging course
items like hours of study, assignments done, reading, writing, Challenging course
work.
• Expected Help seeking: Help expected to be asked from faculties, peers, need of
• Observed Help seeking: Help asked from faculties, peers, need of institutional
• Self-efficacy: Self-perception items from BCSSE will be used in study for identifying
Self-regulated Learners.
• Relationship with Faculty: Items from BSCCE explaining such relationship will be
• Perseverance: Items from BCSSE explaining the students’ behavior or certainty that
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• Social Behavior: Items from BCSSE explaining the students’ social interaction ability
or capability.
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Chapter IV: Results
The purpose of the present study is to examine the first-year college students’
prediction/expectation of college academic rigor before they join college and their experience of
academic rigor in college. Also, this study examines the differences in first-year college
students’ self-reported anticipated help-seeking behaviors in college before they join the college
with actual self-reported help-seeking behavior in college. The last part of the study explores a
relationship pattern to find the influence of different factors on how first-year students expect
college academic rigor to be and the influence of different factors on their anticipated help-
1. What are the differences in first-year college students’ anticipated versus observed
2. What are the differences in first-year college students’ anticipated versus observed
3. To what extent do variables like high high-school grade, act/sat score, parental
education, AP/Honors classes and the factor of high school academic rigor influence
the first year students’ to predict upcoming academic rigor in college? Also, how are
relationship exists, if any, between college academic rigor and academic help-
seeking?
59
Descriptive Statistics
Table 1 presents the descriptive characteristics of the sample of students used for research
question one and two. Descriptive statistics were conducted to determine the general
characteristics of the data. Combining the BCSSE and NSSE data for the years 2013-2014, 2014-
2015, 2015-2016 and 2016-2017 into a single data file, we get a sample size of N=2096. In
which the number of males is 721 (34%) and females are 1375 (66%) who completed both the
BCSSE and NSSE surveys. Of the 2096 people in the overall sample, 1521 (72.6 %) were from
public schools, 370 (17.7%) from private religious schools, 154 (7.3%) were from private
independent schools, and 48 (2.3%) were from home schools and 2 (.1 %) were GED. The
ethnicity statistic is White 1779 (84.88%), Black or African American 137 (6.54 %), Hispanic 62
or Alaska Native 7 (.33%) and unknown 13 (0.62%). Most of the student participated are full-
time students 1892 (90.27 %) and the part-time student population is 204 (9.73%). To check the
representative of the sample used in this study, a comparative analysis was done with the
University demographic data (See Table2). The comparison does not show much difference of
the sample used in this study with the total population of first-year students enrolled in 2017 in
the Southeastern University from where the data was collected. The number of male participants
in the sample is 15% less than that in the population and number of female participant is 15%
more than that of the population. The percentage of ethnic representation in the sample compared
with the population shows only 1% to 2% difference. Thus it can be said that the sample used is
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Table 1 Descriptive Statistics
Descriptive Statistics of the Sample (N=2096)
Variables Frequency Percentage (%)
Gender
Female 1375 66%
Male 721 34%
Ethnicity
American Indian or Alaska
7
Native 0.33%
Asian 59 2.81%
Black or African American 137 6.54%
Hispanic or Latino 62 2.96%
White 1779 84.88%
Foreign or Nonresident alien 14 0.67%
Two or more races/ethnicities 25 1.19%
Unknown 13 0.62%
High School
Type
Public Schools 1521 72.57%
Private Religious Schools 370 17.65%
Private Independent Schools 154 7.35%
Home Schools 48 2.29%
GED 2 0.10%
Academic
Major
No Major 767 36.59%
Arts & Humanities 122 5.82%
Biological Sciences,
Agriculture, & Natural 139 6.63%
Resources
Physical Sciences,
Mathematics, & Computer 63 3.01%
Science
Social Sciences 84 4.01%
Business 156 7.44%
Communications, Media &
37 1.77%
Public Relations
Education 56 2.67%
Engineering 387 18.46%
Health Professions 266 12.69%
Social Service Professions 7 0.33%
All Other 9 0.43%
Missing 3 0.14%
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Table 2 Sample Representativeness Statistics
Research Question 1
• The difference in first-year college students’ anticipated versus observed academic rigor
Data from the instruments of BCSSE and NSSE taken together can describe who students
are and what they expect to do in college as well as what they subsequently experience (Kuh
2005; Kuh et al., 2005; Kuh, Kinzie, Cruce, Shoup, & Gonyea, 2006). Thus to explore the
difference between first-year students’ perceived versus observed academic rigor in college, the
62
data that is used here are collected from the incoming freshmen for the Fall semesters of 2013 to
2016 who were surveyed using BCSSE and their corresponding participation in National Survey
of Student Engagement NSSE for the years 2014-2017, enrolled in a four-year institution in the
southeastern region of the United States. As this study involves comparison of students’
experiences before and after, BCSSE data for the years 2013, 2014, 2015 and 2016 and matching
student profile from the NSSE data for the years of 2014, 2015, 2016 and 2017 are only taken
into consideration.
Though the participation in the 2013 BCSSE survey was 3693, for the comparison study
we can only use 564 students who also completed the 2014 NSSE as this particular analysis
necessitate both BCSSE and NSSE participation, and this trend is similar for the years 2014-15,
2015-16, 2016-17 where the number of NSSE participation is much lower than BCSSE. Though
all the sophomores were requested to complete the NSSE survey, one reason for higher BCSSE
participation than NSSE might be that BCSSE was usually conducted as a necessary college
entering procedure.
Reliability Statistics
Cronbach’s Cronbach’s Alpha based on
N of Items
Alpha Standardized Items
BCSSE .760 .766 8
NSSE .444 .471 8
Internal consistency reliability was calculated for the eight items measuring academic
rigor scale both for BCSSE and NSSE (See Table 3). The coefficient of reliability which ranges
from 0 to 1 measures internal consistency of the items. The rule of thumb is that a score of .5 or
and greater than .9 is excellent (George & Mallery, 2003). Cronbach’s alpha of the BCSSE
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academic rigor scale of the data set analyzed here is .760, and NSSE scale is .444. The item
deleted the table (Table 2) do not show any suggested item deletion for the NSSE scale to
increase the Cronbach’s Alpha value. Reliability value of the NSSE scale of the data used here is
low though in the NSSE publisher’s website high reliability of the items was reported. It is also
noted that the reliability coefficient is in the acceptable range for BCSSE academic rigor scale
but is unacceptable for the NSSE academic rigor scale though items in both the scales are the
same. To find the difference between anticipated versus observed academic rigor in college,
eight items (see Table 4) measuring academic rigor has been selected that are both common in
64
Table 4 Item-Total Statistics Academic Rigor
Item-Total Statistics
Cronbach’s Cronbach’s
BCSSE Academic Rigor Items Alpha if NSSE Academic Rigor Items Alpha if
Item Deleted Item Deleted
During the coming school year, how many hours do you During the coming school year, about how many
expect to spend in a typical 7-day week doing each of .753 hours do you expect to spend in a typical 7-day week .403
the following? Preparing for class doing each of the following? Preparing for Class
During the coming school year, of the time you expect During the coming school year, of the time you
to spend preparing for class in a typical 7-day week, expect to spend preparing for a class in a typical 7-
.746 .445
about how many hours were on assigned reading? day week, about how many hours were on assigned
reading?
During the coming school year, about how often do you During the coming school year, about how often do
expect to do each of the following? Prepare two or more you expect to do each of the following? Prepare two
.745 .375
drafts of a paper or assignment before turning it in or more drafts of a paper or assignment before
turning it in.
During the coming school year, about how often do you During the coming school year, about how often do
expect to do each of the following? Come to class .754 you expect to do each of the following? Come to .431
without completing readings or assignments class without completing readings or assignments
During the coming school year, about how many papers, During the coming school year, about how many
reports, or other writing tasks of the following length do papers, reports, or other writing tasks of the
.704 .410
you expect to complete? Up to 5 pages following length do you expect to complete? Up to 5
pages
During the coming school year, about how many papers, During the coming school year, about how many
reports, or other writing tasks of the following length do papers, reports, or other writing tasks of the
.689 .375
you expect to complete? Between 6 and ten pages following length do you expect to complete?
Between 6 and ten pages
During the coming school year, about how many papers, During the coming school year, about how many
reports, or other writing tasks of the following length do papers, reports, or other writing tasks of the
.708 .423
you expect to complete? 11 pages or more following length do you expect to complete? 11
pages or more
How important is it to you that your institution provides To what extent have your courses challenged you to
each of the following? A challenging academic .766 do your best work? .418
experience
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The total sample size is N= 2096 of the BCSSE-NSSE combined data for the year 2013-
14, 2014-15, 2015-16, 2016-17. To find the difference in expected versus observed academic
rigor Wilcoxon Signed Ranked Test was employment. This test is equivalent to paired sample t-
test. The data used in this study violated the assumptions required for a paired sample t-test. Thus
this non-parametric statistical test was conducted. Tables 5 below include the result of
comparing the anticipated versus observed academic rigor items using Wilcoxon Signed Ranked
Test. Also, the effect size was calculated to signify the standardized difference between two the
means.
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Table 5 Wilcoxon Signed Ranked Test for Academic Help-Seeking Academic Rigor
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The results from the Wilcoxon Signed Ranked Test indicates that there is significant
difference in anticipated vs. observed academic rigor as reported by the first-year student before
joining college and after a year of college. The academic rigor item pairs’ shows that observed
academic rigor is less than anticipated academic rigor except for the academic challenge item.
For example, comparing number of hours spent preparing for class (Item 1); we found that
students spent significantly less hours preparing for class than they expected to do prior to
entering college. The Wilcoxon Signed Rank Test revealed significantly difference in Item 1
measured pre and post z = -6.178, p = <.001 with a small effect size (r = -.1162). Similarly
comparing hours spent on assigned reading (Item 2) expected Vs. observed, shows that students
reported to spend significantly less time on assigned reading than they expected to do before
joining college, this difference has a large effect size [z = -20.78, p<.001, r =-. 39]. Item 3 shows
that students reported to prepare less number of drafts compared to what they anticipated before
and the effect size is medium [z = -17.44, p<.001, r = -.27]. Students stated to come to class
without completing readings or assignments (Item 4) more than they perceived before joining
college which also has a large effect size [z = -30.88, p<.001, r = -.4788]. This item has been
reversed coded to maintain consistency in the result interpretation. For Pair 5, Pair 6 and Pair 7
we see that students expected to complete more writing task than they actually did in college,
these differences also has a large effect size of z = -19.948, p<.001, r=-.354, z = -27.358,
p<.001, r = -.486 & z = -27.197, p<.001, r = -.484 respectively. The only exception is Pair 8
which also shows a significant difference but contrary to low academic rigor in college as
reported by the other seven items. The students experienced significantly more academic
challenge in their course work than they had expected it to be academically challenging before,
with a mean difference showing large effect size [z = -23.403, p<.001, r = -.421].
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Research Question 2
• The differences in first year college students’ anticipated versus observed help-seeking
To find the difference between the anticipated versus observed academic help-seeking in
college, items measuring help-seeking, those were common both in BCSSE and NSSE were
used. Internal consistency reliability was calculated to check the internal consistency of the 5
items measuring academic help-seeking scale for the years 2013-14, 2014-15, 2015-16 and 2016-
17 from the BCSSE and NSSE data. BCSSE data for the year 2013, 2014, 2015, 2016 and NSSE
data for the year 2014, 2015, 2016, and 2017 were combined, and Cronbach’s alpha of the
academic help-seeking scale was calculated. As stated earlier, the rule of thumb is that a score of
good, and greater than .9 is excellent (George & Mallery, 2003). Cronbach’s alpha of the BCSSE
and NSSE academic rigor scale are .708 and .654. Though BCSSE scale has acceptable
Cronbach’s Alpha value, the NSSE scale has reliability coefficient which is slightly lower than
the desired level of 7 (Table 6). Results also suggested that there were no changes needed to
Reliability Statistics
Cronbach’s Cronbach’s Alpha based on
N of Items
Alpha Standardized Items
BCSSE .708 .741 5
NSSE .654 .652 5
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Table 7 Item-Total Statistics Academic Help-Seeking
Item-Total Statistics
Cronbach’s Cronbach’s
BCSSE Academic Rigor Alpha if NSSE Academic Rigor Alpha if
Items Item Items Item
Deleted Deleted
During the coming school During the coming school
year, about how often do you year, about how often do you
expect to do each of the expect to do each of the
.696 .609
following? Ask another student following? Ask another
to help you understand course student to help you
material understand course material
During the coming school During the coming school
year, about how often do you year, about how often do you
expect to do each of the expect to do each of the
following? Prepare for exams .679 following? Prepare for exams .546
by discussing or working by discussing or working
through course material with through course material with
other students other students
During the coming school During the coming school
year, about how often do you year, about how often do you
expect to do each of the expect to do each of the
.69 .585
following? Work with other following? Work with other
students on course projects or students on course projects or
assignments assignments
How important is it to you that How important is it to you
your institution provides each that your institution provides
of the following? Support to .602 each of the following? .618
help students succeed Support to help students
academically succeed academically
How important is it to you that How important is it to you
your institution provides each that your institution provides
.575 .644
of the following? Learning each of the following?
support services Learning support services
The total sample size is N= 2096 in the BCSSE-NSSE combined data for the year 2013-
2014, 2014-15, 2015-16, and 2016-17. Tables 8 below include the result of items compared to
show anticipated versus observed help-seeking behavior of college students using Wilcoxon
Signed Rank Test. The effect size is also calculated to signify the standardized difference
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Table 8 Wilcoxon Signed Ranked Test for Academic Help-Seeking Academic Help-Seeking
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The result of the above analysis shows a significant difference in all the five items
measuring the academic help-seeking behavior of college going students. The self-reported data
shows that anticipated versus observed help-seeking behavior of the first-year students’ differs,
the students expected to to seek more academic help during the first year of college than they
did. Help asked from other student to understand course material, exam preparations with other
student while discussing the course material, assignment and project done with other student,
support of the college to succeed academically and to use learning support system in college, all
the help-seeking items shows significantly low observed help-seeking behavior among students
than what they anticipated before joining college. The Wilcoxon Signed Rank Test revealed
significantly difference in Item 1 where the students were asked how much help they asked from
other student to understand course material. The measured pre and post difference is z = -2.296,
p = <.022 with a small effect size (r = -.0358). Similarly comparing expected vs. observed
bevarior for exam preparations with other students while discussing the course material, shows
that the students reported to have done discussion less often than they expected to do before
joining college, this difference has a large effect size [z = -15.452, p<.001, r =-2.431]. Item 3
shows that students reported to work less with other students on course projects or assignments
compared to what they anticipated before and the effect size is medium [z = -15.249, p<.001, r =
-.2411]. For items 4 and 5 measuring students view of importance of the support of the college to
succeed academically and their view about the use institutional learning support system, have
declined pre vs. post with a large effect size [z = -21.485, p<.001, r=--.4019, z = -21.485, p<.001,
r = -.4019 respectively].
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Research Question 3
• To what extent do variables like high-school grade, act/sat score, parental education,
AP/Honors classes and the factor of high school academic rigor influence the first year
students’ to predict upcoming academic rigor in college? Also, how are students’
faculty influence, peers influence, social behavior? Also, what relationship exists, if any,
The third part of this study aims to uncover the relationship or potential pattern between
expected academic rigor and expected academic help-seeking in college and to find if certain
factors influence how students’ perceive college academic rigor and influences their help-
seeking behavior in college. Factors used in this study were high-school grade (hgrade), act/sat
score (sat_act), parental education(fypardeg), high school academic rigor (HSrigor), AP/Honors
relation (FR), social behavior (SB). The proposed model is depicted in Figure 6.
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Figure 6. Hypothesized relationship of academic rigor and help-seeking with high-school grade
(hgrade), act/sat score (sat_act), parental education(fypardeg), high school academic rigor
(HSrigor), Advanced Placement Classes (apcl), High School Honor Classes (hhonor), first-
generation student(bfirstgen), self-efficacy(SF), perseverance (Per), faculty relation (FR), social
behavior (SB).
Based on prior literature the following hypothesis will be tested:
• H1: High school academic rigor (HSrigor) has a significant positive effect on the
• H2: High school grade (hgrades) has a significant positive effect on the Expected college
• H3: SAT/ACT score (sat_act) has a significant negative effect on the Expected college
• H4: Advanced Placement classes completed (hapcl) has a significant positive effect on
• H5: Honor classes completed (hhonor) has a significant positive effect on the Expected
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• H6: Being a first-generation student (bfirstgen) has a significant positive effect on the
• H7: Parental education (fypardegr) has a significant positive effect on the Expected
• H8: Self-efficacy (SF) has a significant positive effect on the Expected college academic
rigor (ECrigor)
• H9: Expected college academic rigor (ECrigor) has a significant positive effect on the
• H10: Self-efficacy beliefs (SF) has a significant negative effect on the Expected academic
help-seeking (EAHS)
• H11: Perseverance (Per) has a significant positive effect on the Expected academic help-
seeking (EAHS)
• H12: Relation with Faculty (FR) has a significant positive effect on the Expected
• H13: Social Behavior (SB) has a significant positive effect on the Expected academic
help-seeking (EAHS)
Expected College Academic Rigor (ECrigor) with Expected Academic Help-seeking (EAHS)
along with looking at the effect of several exogenous variables SB, PER, SF, FR, and HSrigor on
the latent variables. Unlike Study one and two, Study three used only the BCSSE data capturing
expectation of the incoming first-year students. The NSSE data is not considered here as NSSE
survey gathers students’ experience in college whereas the hypothesized model is about students’
expectation.
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BCSSE data ranging from the year 2013 to 2016 were employed in this study which had
3692, 4497, 4719 and 4397 participants respectively. With participation of more than 97% of the
incoming first-year students, BCSSE survey is a very successful instrument to obtain students’
expectation about college. Among the several items in BCSSE survey, items related to the
hypothesized model were selected. In total 45 items were selected measuring seven latent
constructs naming HSrigor, ECrigor, EAHS, SF, Per, FR, SB and there are also six directly
measured variables which are also called manifest variable like hgrades, sat_act, hapcl, fypardegr
and bfirstgen. The participants gave their opinion to the latent construct on an eight, six and four
point Likert scale. The below Table 9 shows the counts of items in each latent construct.
Table 9
Measurement Items
Constructs Items
High School Rigor 9
Expected College Rigor 8
Expected Academic Help-Seeking 7
Student-Faculty Interaction 5
Academic Perseverance 5
Academic Self-Efficacy 7
Student-Peer Interaction 2
Student Social Behavior 4
Total 45
Data Analysis
The Structural Equation Modeling (SEM) analysis was run following the
recommendation of Anderson and Gerbing’s (1988), suggesting a two-step approach. The first
step was to conduct a Confirmatory factor analysis (CFA). We use CFA as it specifies the
relations of the observed variables to the underlying constructs testing the degree to which the
indicators represent the constructs. The second step was to run the SEM. Here SEM was run on
data that was created by combining 4 years BCSSE data ranging from 2013 to 2016. According
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the popularized standards SEM’s sample size requirement was very comfortably fulfilled. In
2008, Hoe’s research suggested 10 participants for every construct estimated for a SEM study.
With 45 items the required sample size was 450, thus our final sample size of 7540 was way
The initial data set was a combination of BCSSE data for the years 2013, 2014, 2015 and
2016 consisting of 17,305 participants. But as SEM analysis requires complete data set with no
missing data, rows with missing points were removed bringing down the sample size to 7830.
The following assumptions of multivariate normality and linearity were evaluated. The
multivariate outliers were deleted by calculating the Mahalanobis Distance which further
reduced the sample size from 7830 to 7346. To check the normality assumption both univariate
and multivariate normality of data were conducted. The range of skewness and kurtosis of the
data ranged from -.923 to + 2.018 and from -.964 to + 3.956 respectively. Most of the data did
not exceed the range of 3 except HSrigor3 with kurtosis more than +3, these items will be
closely monitored during CFA and SEM. Otherwise the data for this study were considered as
meeting univariate normality assumptions. But the multivariate assumptions seems to be not
what suggested by Bentler (2005). The c.r. value of 71.582 is much above the suggested c.r value
of >5.00 and Kurtosis of 96.823 indicates a non-normally distributed data with the violation of
multivariate normality assumption (See Table 10). Then the multicollinearity assumption was
checked to validate that the data do not have multicollinearity issues. Collinearity statistic
suggests that there is no issue as none of the tolerance value is less than 0.01 with tolerance value
range being 0.307 to 0.89555 and VIF value is greater than 10 with the range being 1.118 to
3.258.
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Table 10
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The relation of the expected college rigor and expected college help-seeking was measured
using seven constructs and 45 variables. The means and standard deviations of all of the
constructs and items are presented in Table 11. The mean scores of all the items ranged from
1.26 to 5.13 which show variation in the responses and the standard deviations of the scores
Table 11
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Cronbach’s alpha reliability test was conducted to test the internal consistency of the
indicators of each of the eight constructs. The reliability statistics show the alpha coefficients for
all five scales are above .70 (ranges from .721 to .814), suggesting that the items have acceptable
to good internal consistency. High school rigor, Expected college rigor has a slightly lower
Cronbach’s Alpha of .676 and .673 respectively, but as per the recommendation by Nunnally,
1976; Aron & Aron, 1999 Cronbach’s alpha of 0.6 is sufficient to be acceptable value for
research purpose. And based on very low Cronbach Alpha value, the constructs of Student-Peer
Interaction was dropped along with dropping item 7 from EAHS scale, item 3 from FR scale, and
Table 12
Next step is to conduct Confirmatory Factor Analysis to test the factorial structure of the
hypothesized six factor measurement model (Figure 7). The CFA was conducted using the data
with a sample size of 7540 participants. Forty measured items were allowed to load on seven
variables dropping three items as per the reliability table 12. Based on the above result of
Likelihood Estimation.
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Figure 7. The hypothesized seven factor CFA model
The initial confirmatory factor analysis show factor loading ranging from .96 to .20
(Table 11). Some of the item loadings are less than .30. The general rule of thumb according to
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Tabachnick and Fidell (2007) is factor loading above 0.71 is excellent, 0.63 very good, 0.55
good, 0.45 fair, and 0.32 poor. But in educational research any factor that loads more than 0.3
can be considered to be retained. Moreover, it is also said that following the cut-off value is an
arbitrary decision, we can find one researcher including items above a cut-off of .30 while
another researcher may include items above a higher level (Distefano, Zhu & Mindrila, 2009).
Table 13
The unstandardized parameter estimates and the critical ratios for all forty two items were
also significant (See Table 14) indicating strong relationship of the items with their relative latent
constructs.
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Table 14
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Following the recommendation of Weston and Gore (2006), model fit was assessed using
the combination of several fit indices from categories like absolute fit indices and incremental fit.
There are several fit indices to assess the model’s overall goodness of fit, but the most commonly
used fit indices of Chi Square statistics (CMIN), Root Mean Squared Error of Approximation
Comparative Fit Index (CFI), Incremental Fit Index (IFI), Normed Fit Indices (NFI), Tucker
Lewis Index (TLI) are used here. The Results CFA are shown in Table 13.
Table 15
The fit indices of the initial CFA in Table 15 above show that none of the result satisfies
the level of fit: (χ² = 32870.656, df = 798, p<.001, CMIN/DF= 41.191, RMSEA = .074, SRMR =
.830, CFI= .705, IFI=.705, NFI= .700, TLI= .676, GFI= .796, AGFI=.769). Since the χ² statistic
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is very sensitive to sample size, it is usual to get significant χ² value for a huge sample size of
7405 (Bentler & Bonnet, 1980; Jöreskog & Sörbom, 1993; Schlermelleh-Engel, Moosbrugger, &
Muller, 2003; Vandenberg 2006). The relative chi-square CMIN/DF value is also way above the
acceptance range. But Garson (2011) showed there are four ways in which the chi-square test
may be misleading, one of which is large sample size. In such a case it is better to check other fit
indices (ex., NFI, CFI, IFI, RMSEA, GFI, and AGFI). To reach the desired fit value of NFI, CFI,
IFI, RMSEA, GFI, and AGFI, several changes were made following the modification indices
table. Items ECrigor1, ECrigor3, ECrigor7 & ECrigor8 were deleted because of poor factor
loading of .24 and .20 respectively. The other items deleted were HSrigor1, HSrigor2, HSrigor4,
EAHS4, EAHS6, and SF5. The error variances associated with these other deleted items showed
high modification index value suggesting covariance with error term of the one item with a
different construct. Further modification in the CFA was to add correlation arrow to the error
variances within the same construct following the modification table. Then the CFA was run
again. One more item was deleted which was ECrigor5 as it was loading too significantly with
value 1.04 suggesting error. The third CFA run was the final model with thirty one items for the
seven constructs nine items less than the initial forty two items model.
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Figure 8. Final CFA model
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The final CFA model shows standardized factor loading within the acceptance range of
.33 to .92 (Cohen et al., 1990) for all the constructs. After the modification, the fit indices
reaches the recommended level except for χ2 (See Table 16) which was not unusual. As
discussed earlier χ2 and Relative Chi-Square value which failed to reach the desired fit level will
be ignored as we have a large sample size. The remaining fit indices showed good fit to that of
the recommended range (RMSEA = 0.042, SRMR = .0497, CFI= .927, IFI=.927, NFI= .922,
TLI= .915, GFI= .951, AGFI=.939). This indicates that the CFA model fits the data. Though NFI
value of .95 is called good fit but .926 is still can be considered as acceptable fit as it falls within
the acceptable range of .90 to .95 (Bentler, 1990). RMSEA value shows very strong fit as well as
GFI. IFI, TLI, NFI, AGFI all were above the recommended level of 0.9.
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Table 16
BCSSE data with a sample size of 7540 collected from undergraduates at a midsized
southeastern university in U.S. The next step in this data analysis process was to run the SEM
model consisting of seven latent constructs, 30 measured items and seven other exogenous
variables i.e. high school grade (hgrades), placement classes attended in high school (hpacl),
first-generation student (bfirstgen), SAT score (SAT_ACT), parental education level (fypardegr),
and honor classes attended at high school (hhonor) all of these were represented with casual
direction. The variable of hhonor has kurtosis of 10.258 and also because of the multivariate
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normality violation shown previously, here also Bollen-Stine bootstrapping method was
employed. The SEM model and the relation are shown below (Figure 9).
The first step here was to first check the various fit indices from various categories like
Absolute fit indices; Incremental fit indices following Hair et al.’s (2006) recommendation. The
initial results indicated poor fit for the research model as: χ² = 22996.212, df= 601, p<.001,
CMIN/DF= 38.263, SRMR= .0774, CFI= .747, IFI= .747, NFI= .742, TLI= .720, RMSEA
=.071, GFI=.881, AGFI= .860. None of the fit indices met the recommended level of acceptable
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Table 17
To meet the suggested fit value the table of regression weights was checked. Table 18
shows that all paths are significant except one (i.e., bfirstgen to ECrigor), so bfirstgen to ECrigor
path was removed. The next step was to remove all the constructs showing poor regression
weight and also opposing the theory. For example hgrade should have positive effect on ECrigor
but here the regression weight is -.063. The other changes were made following the modification
indices like correlating the error variances as suggested in the modification indices table but
these can only be done if such changes are warranted theoretically (Schreiber, Nora, Stage,
Barlow, & King, 2006). So only the items with error variances from the same construct were
correlated.
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Table 18
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The revised SEM model was checked again after incorporating the changes. The revised
model shows one insignificant path see Table 19, path between ECrigor and fypardegr was
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Table 19
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The final SEM model after the final modification is below Figure 10.
The final SEM model looks explanatory of the relationship among the constructs. After
the second modification, the fit indices of the SEM showed that the model met the acceptable
cut-off values (except for χ²) (χ² = 6623.483, df= 433, p<001, CMIN/DF= 15.297, SRMR=
.0694, CFI= .915, IFI= .915, NFI= .910, TLI= .903, RMSEA =.044,GFI=.943, AGFI= .931).
Though CFI of .95 is desirable but 0.917 is also acceptable considering that all the other fit
indices are above .9. RMSEA is showing good fit as it is less than .05. All these results suggest
that the structural model fits the data fairly well. The fit indices value to test the models is
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Table 20
Overall, we can say that the model had successfully predicted the complex relation
between some school factors like hapcl, high school rigor on expected college rigor (endogenous
variable) and relation of college and behavioral factors on expected help-seeking in college
(endogenous variable) along with depicting the relation between these two endogenous variable.
The estimation for regression weights of the final re-specified model (final model) is depicted in
Table 21.
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Table 21
The above table shows that all the paths have significant relation with the constructs.
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Hypotheses testing results. The SEM results depicts that some of the pre-school factors
have effect on a student’s expectation of college rigor. High school rigor and hapcl, these two
preschool factors are shown to have significant effect on ECrigor. Therefore hypotheses H1, H4
were supported by the analysis. The other pre-school factors do not show any significant effect
on ECrigor, hypothesis H2, H3, H4, H6, H7 however show no significant effect of ECrigor, so
these hypothesis were rejected. Second latent variable i.e. EAHS was found to be significantly
affected by SF, SB, PER, FR. Thus, all the proposed hypotheses (H9, H10, H11 and H12)
regarding effects of SF, SB, PER, FR on EAHS were supported. SF was found to be negatively
affects EAHS. A student with high self-efficacy is less likely to seek academic help. The next
hypothesis of H8 where we were looking at the relation of the two endogenous variables was
found significant. The below Table 22 shows the results of the hypotheses tests including the
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Table 22
The above table depicts the regression weights representing the respective determinant’s
direct effect on the respective endogenous variable. Our endogenous variables are ECrigor and
EAHS. The direct effect of HSrigor, hapcl and SF on ECrigor are .19, .06 and .06 respectively,
meaning one full standard deviation increase in HSrigor would increase ECrigor by .19 standard
deviations keeping the other variables hapcl and SF constant. According to Cohen (1988) these
regression weights with significant paths are considered to be small to medium. The three
variables together counts for R2 of .05 which means that the HSigor, hapcl and SF jointly
accounted for only 5% of the variance in ECrigor. Though the result shows significant path but
this is not a strong relations with 5% variable. The second endogenous variable EAHS was
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established to be very significantly determined by five variables SF (β = -.163, p <.05), FR (β =
.557, p <.001), per (β = .267, p< .001), SB (β = .554, p< .001) and ECrigor (β = .06, p< .05).
Here the path strength is considered to be medium to large with the only exception of ECrigor
and the resulting R2 is .72, which means that the SF, FR, Per, SB and ECrigor jointly accounted
Summary
Literatures suggest that BCSSE and NSSE surveys had been used in the past covering
varied topic on college students. But in no previous study it has been used to do a comparative
analysis of rigor and help-seeking pre and post of first-year students joining college. This
dissertation successfully shows the change in first-year college students’ perceptions and attitude
regarding academic rigor and help-seeking before they join college and after a year in college.
Also a model predicting relation of expected academic rigor and expected help-seeking is shown
in this dissertation.
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Chapter V: Summary, Implications, and Conclusions
This study was designed to assess first-year college students’ perception of academic
rigor and help-seeking behavior in college. With quantitative analyses of the BCSSE and NSSE
data, the purpose of this study is to have a comprehensive understanding of the attitude and
behavior of the entering freshmen cohorts concerning. Also along with the study of the
discrepancy in perceived vs. actual academic rigor and help-seeking, the third part of this
dissertation aims to evaluate a more complex model showing how several school factors can
influence first-year students’ outlook about expected academic rigor in college and, in turn, how
With the intent to better understand first-year students’ college experiences, three
separate hypotheses were presented with three different research questions. The sample used for
this study consisted of first-year students who participated in the BCSSE survey, and the students
participated in NSSE survey after their first year. The BCSSE and NSSE surveys are widely used
in universities, capturing students’ college experience. So, the idea here was to expand its use in
studying topics like academic rigor and help-seeking. Further, there were not many studies that
made a comparative study of the common variables present in the two instruments.
Study one was built on the qualitative research by Meyer et al. (2009) showing
incongruence in first-year students’ perceptions of the rigor of college academics and the actual
experiences of college during the first semester. The present study was a quantitative study, and
here the goals were to use BCSSE and NSSE data to see whether we get the same picture as
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portrayed in the research by Meyer et al. (2009). Study two was the same comparison study
about students’ help-seeking behavior. This study desired to explore the difference in anticipated
help-seeking vs. observed help-seeking response by the first-year students by matching the help-
The third part of this dissertation was focused on the association of expected academic
rigor with expected help-seeking in the presence of several factors. These factors have been
identified from the literature such as AP and honors courses (Adelman, 2006; Mayer, 2008), high
school academic rigor (Adelman, 2006; Kuh, 2007; Wyatt et al., 2012), ACT/SAT scores
(Porchea et al., 2010), parental education (Hertel, 2002; Meyer et al. 2009), high school type,
high school grade (GPA), gender having influence on expected academic rigor in college.
Similarly factors like self-efficacy (Linnenbrink & Pintrich, 2003; Nelson & Ketelhut, 2008;
Paulsen & Feldman, 2005; Pintrich & Zusho, 2007; Tan et al., 2008), teacher’s influence
(Newman, 2010), social behavior as seen from peer relation (Newman, 2010; Ryan & Pintrich,
1997), perseverance (Newman, 2002) were expected to influence expected academic help-
seeking in college.
The collected data was analyzed using different of statistical procedures relevant to the
research questions which is explained in the previous chapter. Findings of this study were
reported in chapter four. In this chapter, we will look at how the results can be summarized along
with discussing the findings and its implications, then we will discuss about the
To examine the first research question which finds the differences in first-year college
students’ anticipated versus observed academic rigor after the first year of college, paired sample
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t-test was employed. Items concerning academic rigor were selected from BCSSE and NSSE,
and only the items common in both were used. There were eight academic rigor items that were
found common to both. These items collected students’ responses on the degree of academic
rigor in college like number of hours they expect to spend/actually spent studying for class and
assignment, amount of writing assignment they expect to do/actually did consisting more than
five or 10 or more than 11 pages, also number of times they expect to come/actually came to
academic rigor as reported by the first-year student before joining college and after a year of
college. The academic rigor item pairs show that observed academic rigor is less than anticipated
academic rigor except for the academic challenge item. It is interesting to see that students
reported spending significantly fewer hours preparing for class and on assigned reading. Students
also reported preparing fewer drafts of assignment and completed fewer of writing assignment
than they expected to do before joining college. Similarly, students reporting coming to class
without completing readings or assignments, but they were more academically challenged in
Considering the above results, we can say that there is similarity to results from the
literature where students’ prediction about college and actual experience is incongruent (Meyer
et al., 2009; Smith & Wertlieb, 2005). This quantitative analysis utilizing BCSSE and NSSE
surveys echoes the results of the qualitative analysis by Meyer et al. (2009), showing that initial
perceptions of first-year students about academic rigor were higher than their actual experience.
With very limited research on this particular topic, the reason as to why the students found actual
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academic rigor to be less than expected rigor is difficult to explain. Few literatures also suggests
conflicting theory that the first-year students find it difficult to cope with college academic rigor
and many of them had to take remedial courses being not adequately prepared for the rigors of
college (Education Trust, 2001). One rationale that can be draw from the results of this study is
that the students may have overestimated about college academic rigor. Second, since freshman
year courses are mostly of an introductory level, students might not yet found it academically
rigorous enough.
To analyze the second research question, studying the differences in first-year college
students’ anticipated versus observed help-seeking behavior after the first year of college, the
same method was employed as that of the first research question, including the Wilcoxon Signed
Ranked Test. The analysis of the self-reported data about help seeing shows that anticipated vs.
observed help-seeking behavior of the first-year students’ differs. The students reported that they
expected to seek more academic help during the first year of college than they actually did.
Items demonstrating help asked from another student to understand course material, exam
preparations with another student while discussing the course material, assignment and project
done with another student, using support of the college to succeed academically and using
learning support system in college, all showed significantly lower observed help-seeking
behavior among students than what they had anticipated before joining college.
It is interesting that no previous research had shown how the help-seeking behavior
among first-year students differ when they were asked to report about their anticipated help-
seeking behavior before they join college vs. actual help asked in the first year of college. Hence
this result is an important piece of information about the how student attitude change. There
might be several reasons for the decline in academic help asked by student in college. Firstly,
103
maybe the students’ were competent enough to manage the academic workload by them and
might not have felt the need to ask for academic help. We can consider this as a strong reason
considering the results from study one that students’ experience of academic rigor in college
found to be less than what they had expected before joining college. Other factors like perceived
competence (social competence and cognitive competence) and achievement goals can also be
the cause of decline in help-seeking in college among students (Ryan & Pintrich, 1997). Ryan
and Pintrich (1997) discussed that students’ were more likely to feel threatened asking for help
from their peers when they are unsure of their cognitively and socially ability, and more likely to
avoid seeking help. Also, students’ achievement goals like task focus goals, extrinsic goals, and
relative ability can be causes toward less help-seeking attitude in students. Like students taken
this survey may have fewer tasks focused goals or extrinsic goal or more relative ability which
Study three analyzed a model based on prior literature showing the relation of different
factors on expected academic rigor and help-seeking and their mutual connection. The proposed
model can be divided in two parts Expected College Rigor (ECrigor) and its related pre-college
factors like HSrigor, high school grade, SAT score, parental education, first-generation student,
self-efficacy, advanced placement and honors classes; the other part is Expected Academic Help-
seeking (EAHS) and its predictor factors like self-efficacy, social behavior, student-faculty
interaction, perseverance. These two parts are then joined together predicting a positive effect of
The result of the present research contributes to the understanding of the relation of pre-
college factors on expected college rigor. Though the prediction based on literature was that
factors like high school rigor, high school grade, SAT score, parental education, first-generation
104
student, self-efficacy, advanced placement and honors classes will have a direct effect on
expected academic rigor, the BCSSE data studied in this context did not confirm the effect of all
the predictor variables. The results here show only small effects of HSrigor, AP courses and self-
efficacy. These variables had a very small positive effect on expected college rigor with only 5%
Another understanding from the results was about the effect of expected college rigor,
seeking. These factors were seen to predict 73% of the variance in expected academic help-
seeking. Self-efficacy was shown to have a negative relation with help-seeking, meaning high
expected faculty interaction had a positive effect on help-seeking, (i.e., an increase in these
variables would result in increased help-seeking behavior among students). Although small,
Conclusion
The results from these studies have important implications for administrators, faculty,
and other stakeholders interested in student experience, engagement, and success in college. The
findings in study one and two could lead administrators and faculties to consider as for why first-
year students’ reported finding less academic rigor in college than what they have expected and
also the reason for their declining help-seeking attitude in college. One concern is if the students’
misjudge academic rigor in their first year, they might not be prepared to face academic
challenges in the coming years. For example, Item 4 of the academic rigor scale showed that
students’ reported coming to class unprepared more often than they thought they would. This is a
105
problematic behavior to get used to for the first-year students. The more they get used to rigor
the more they will thrive academically in the coming college years.
Declining help-seeking attitude reported in the results is also a matter of concern as the
next level of education will certainly be tougher, and when they are out of the habit of asking for
help or working with peers on projects, it will be arduous for them to manage academic work in
their sophomore and later years. Administrators and faculty members should explore the causes
for such negative attitudes like whether it is because of poor peer relations, poor faculty
interactions or it is because of poor social skill of the student. Help-seeking being a social
interaction (Ryan & Pintrich, 1997), administrators must look for those practices that can foster
Study three contributes to our understanding of the influence of academic rigor on help-
seeking. If a homework is challenging, students are expected to look for help from faculty, peers
and institutional learning centers. Based on this and from a literature, the expectation was with
more academic rigor there will be more help-seeking. The path from expected rigor to help-
seeking shows significant effect in the model, but it is not a very strong relationship.
Limitations
This dissertation has several limitations. One of the important limitations is that the data
used in this dissertation is self-reported data. With self-reported data, the concern is how honest
and accurate the information provided by the responders as self-reported research is often tagged
with response bias (Van de Mortel, 2008). Second, the data is collected from a single institution.
Therefore, interpretation and generalization of the results to overall population should be done
with caution. But since the sample size is huge we can still generalize the results. Third, for study
106
one and two matching BCSSE and NSSE data was needed and as the response rate was low in
NSSE, so only the matching BCSSE data was used. This raises a question of convenient
The Cronbach’s alpha value for reliability analysis of the NSSE scale was reported to be
high by the publisher of the survey, but the Cronbach’s alpha value of the academic rigor item
from NSSE in our data is not good. Thus one of the limitations of this study is the reliability
issue of the NSSE items in study one. I addressed this by analyzing individual item rather than
scales scores.
Future Studies
1. This study can be done on a more representative sample which could yield more
comprehensive results. The sample used in this study comprises only Auburn
2. A similar study like study one can be repeated comparing students from different
departments and majors. This would be helpful to understand whether students from
particular department or major are finding their courses less rigorous. Thus faculties
and administration can plan to design courses that will enhance the academic
experience.
3. Study three can be done using NSSE data and consider other factors that might affect
4. This study is heavily based on data from BCSSE and NSSE instruments collected
from the Office of Institutional Research. Further research can be done adding
107
supplementary surveys along with these surveys extending the items on rigor and
help-seeking.
5. This study was a quantitative research study; however further studies employing
6. There must be further research on student experiences as they move through all the
levels of their college year. As Graunke and Woosley (2005) argue that college
sophomores face specific and unique challenges; additional studies will be helpful in
understanding the challenges students face as they progress through their academic
career.
108
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Appendix A:
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The Auburn University Institutional
Review Board has approved this
Document for use from
_______________to_______________
06/13/2017 06/12/2020
Protocol # ______________________
17-145 EX 1706
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