Marketing Plan
Marketing Plan
Marketing Plan
Year/Block: 3BSHM-D
JOLLIBEE
Executive Summary
Jollibee, a flagship brand of the Jollibee Foods Corporation, is one of the most beloved
fast-food chains in the Philippines and is known for its unique offerings, such as Chickenjoy,
Jolly Spaghetti, and Yumburger. With a strong foothold in the Filipino market, Jollibee has
continuously expanded its presence both domestically and internationally, aiming to become a
leading global brand in the fast-food industry.
The primary objectives of this marketing plan are to strengthen Jollibee’s market share,
enhance digital and customer engagement, and meet changing consumer preferences. By
focusing on the quality of food, community-driven marketing, and innovative customer service,
Jollibee seeks to sustain its competitive advantage while exploring opportunities for growth. Key
strategies include expanding digital ordering capabilities, introducing health-conscious menu
options, and leveraging strong community connections to build brand loyalty.
Introduction
Current Situation of the Company: Jollibee is currently the largest fast-food chain in the
Philippines, with over 1,200 outlets across the country and more than 200 international
locations, primarily in countries with significant Filipino communities. Known for its commitment
to local taste preferences, Jollibee has successfully captured the Filipino market by blending
American-style fast food with unique Filipino flavors. The company has recently focused on
international expansion, targeting countries such as the United States, Canada, and the Middle
East. Jollibee remains financially strong, with revenue growth supported by its diversified food
portfolio and strategic acquisitions, including brands like Smashburger and Coffee Bean & Tea
Leaf.
Marketing Trends: Current marketing trends shaping Jollibee’s strategy include the growing
preference for digital engagement and delivery services. Customers are increasingly using
mobile apps for food delivery, prompting Jollibee to expand its online and app-based services.
The demand for health-conscious menu options is another trend influencing fast-food offerings,
pushing Jollibee to consider incorporating healthier ingredients and menu items. Additionally,
social media marketing and influencer partnerships have become essential to brand awareness,
especially among younger audiences. Jollibee leverages these trends with community-centered
campaigns that highlight Filipino values and resonate with its core customer base.