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    Lesson 2 - Confirming The Flight

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    Trần Thuý Vi

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    Lesson 2 - Confirming The Flight

    Uploaded by

    Trần Thuý Vi
    5 views4 pages

    Original Title

    LESSON 2- CONFIRMING THE FLIGHT

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    5 views4 pages

    Lesson 2 - Confirming The Flight

    Uploaded by

    Trần Thuý Vi

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    LESSON 2: CONFIRMING THE

    FLIGHT
    Airline Staff: International Airline Speaking. How can I help you?

    Passenger: Hi. I’d like to reconfirm my flight, please.

    Airline Staff: OK. First of all. What’s your name, please?

    Passenger: I’m Oliver Newman.

    Airline Staff: And your flight number, please.

    Passenger: My flight number is FA456, leaving London Heathrow


    at 3pm on January 1st .

    Airline Staff: One moment, please. OK. So, it is the 3pm flight to
    New York, and you’re flying first-class, is that correct?

    Passenger: Yes, it is. Thanks.

    Airline Staff: You’re welcome.

    --

    Airline Staff: Vietnam Airline Speaking. What can I do for you?

    Passenger: Good morning. I’d like to reconfirm my flight.

    Airline Staff: OK. May I have your flight number, please?

    Passenger: It’s HF723, leaving Noi Bai Airport at 10pm on March


    26th.

    Airline Staff: One moment, please… Is it flight to Shang Hai?


    Passenger: Yes, it is.

    Airline Staff: Actually, the flight has been moved to 11pm on


    March 26th. I guess you didn’t receive the notice from us?

    Passenger: Oh, in what way did you notify the passengers?

    Airline Staff: Normally, we call the passengers.

    Passenger: If that doesn’t work, we send them an email to the


    address they used to book the ticket.

    Airline Staff: Ah, I see. I’ve been busy for the last 2 weeks, so
    maybe I missed the call.

    Passenger: Maybe. And do you check your email regularly?

    Airline Staff: Actually no. let me see…

    Passenger: Ah, here it is. The flight delay notice.

    Airline Staff: Yes. I’m sorry for the inconvenience. We don’t often
    delay flights like this.

    Passenger: I see. No problem. Luckily, my time quite flexible.

    Airline Staff: Great. I wish you a pleasant journey.

    Passenger: Thank you so much.


    VOCABULARY
    Part
    Word and of English
    Vietnamese meaning
    phrase speec meaning
    h

    To check again that something


    1 Reconfirm v Xác nhận lại is definitely correct or as
    previously arranged

    To check again that the flight


    Reconfirm Xác nhận lại
    2 v is definitely correct or as
    flight chuyến bay
    previously arranged

    A journey made by air,


    3 Flight n Chuyến bay
    especially in a plane

    Flight Số hiệu chuyến The numbers and letters


    4 n
    number bay identifying a flight

    Information or a warning given


    5 Notice n Thông báo in advance of something that
    is going to happen

    Information or a warning given


    Flight delay Thông báo lùi
    6 n in advance of a flight going to
    notice chuyến bay
    be delayed

    To not do something until a


    later time or to make
    7 Delay v Trì hoãn, lùi
    something happen at a later
    time

    8 Delay flight v Hoãn chuyến To not conduct a flight until a


    bay later time

    KEY SENTENCES
    Sentence Meaning

    I’d like to reconfirm my flight, Tôi muốn xác nhận chuyến bay
    1
    please. của mình.

    2 What is your name, please? Ông (bà) vui lòng cho tôi biết tên?

    Số hiệu chuyến bay của tôi là FA


    3 My flight number is FA 456
    456

    You’re flying first-class, is that Có phải ông (bà) mua vé hạng


    4
    correct? sang không?

    May I have your flight number, Vui lòng cho tôi biết số hiệu
    5
    please? chuyến bay của ông (bà).

    Đó có phải là chuyến bay đến


    6 Is it the flight to Shang Hai?
    Thượng Hải không?

    The flight has been moved to Chuyến bay đã được lùi đến 11
    7
    11pm on March 26th. giờ tối ngày 26 tháng 3.

    I guess you didn’t receive the Tôi đoán ông (bà) không nhận
    8
    notice from us? được thông báo của chúng tôi.

    9 I’m sorry for the inconvenience. Tôi xin lỗi về sự bất tiện này.

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