Ch7HW Harutyunyan Ani

7.11.
1 Virusandukht, Varakuhi and Harutsich are highly trained nurses at the HakaTagaManreh Clinic’s Vaccination
vaccination against COVID-19 every day from 9:00 hrs to 13:00 hrs (from 9.00 am to 1.00 pm). On average, each n
(includes preparation, disinfection, the shot itself, and filling out the paperwork).
7-11.1.A What is the hourly service rate of a nurse, and the daily output rate (considering the time allocated daily fo
assuming all three nurses have equal skills and work at the same standard service rate?
Solution
1h=3600, 72 sec per vaccine => 3600/72 Hourly service rate of a nurse 50
3 nurses * 4h work*hourly service rate of a Daily output rate of the Vaccination Unit 600
anreh Clinic’s Vaccination Unit. These three nurses perform
pm). On average, each nurse spends 72 seconds per vaccine shot
the time allocated daily for vaccination) of the Vaccination Unit,

7-11.1.B Dr. Patvastuni, the head of the Vaccination Unit says the average labor utilization rate is 90% as far as va
process is concerned. On average, how many patients arrive per hour to get vaccination (that is, what is the averag
demand rate)?
Solution
3 nurses * 1 h * hourly service rate of a nurse
Hourly output rate of the Vaccination Unit 150
demand=90% => 150*0.9 Hourly utilized output rate of the Vaccinatio 135
n rate is 90% as far as vaccination
that is, what is the average hourly
7-11.2 In the year 2124 Eurnekian Spaceports Inc. (ESI) is a company that runs for already many years the Garni V
Cosmodrome on Earth and Garni Crater Spaceport on the planet Mars. Every month 56 family-size passenger spac
take off from Garni Crater Spaceport and set course for Earth, and the same number of FPS take off from Garni Vil
Cosmodrome and set course for Mars. Each FPS carries 5 passengers. The average travel time of a spacecraft is 1
whether it is from Mars to Earth or from Earth to Mars.
English Grammar Note: 'Spacecraft' is both the singular and plural form.
Note: For the Sub-problems 11-7.2.A and 11-7.2.B, assume that ESI has enough spacecraft at both bases (Earth a
any time to ensure the mentioned number of take-offs.
7-11.2.A What is the number of ESI spacecraft that are in the process of traveling? How many passengers are in th
Solution
(56 spacecraft from Garni Crater Spaceport + 56 spacecraft in process of
2016
spacecraft from Garni Village Cosmodrome)*18 months travelling
2016 spacecraft in process of travelling * 5 passangers passengers in the process
10080
per spacecraft of travelling
dy many years the Garni Village
amily-size passenger spacecraft (FPS)
PS take off from Garni Village
el time of a spacecraft is 18 months,
aft at both bases (Earth and Mars) at
many passengers are in the process of traveling?

7-11.2.B Eurnekian Spaceports Inc. considers a new space-time warp technology that will reduce the travel time
for spacecraft down to average 3 months (in either direction).
(i) If such technology is adopted, what would be the average numbers of FPS and passengers in the process of
traveling from the ESI overall perspective?
(ii) Explain what are the advantages and/or disadvantages of adopting this technology (if no explanation – you get
half the credit for the whole problem).
Solution
i
(56 spacecraft from Garni Crater Spaceport + 56 spacecraft in process of
336
spacecraft from Garni Village Cosmodrome)*3 months travelling
336 spacecraft in process of travelling * 5 passangers passengers in the process
1680
per spacecraft of travelling
ii
Reducing 18 months to 3 will allow to make trips in less time. This also
Advantage means that less spacecraft will need to be utalized, allowing efficiency
increase
l reduce the travel time
gers in the process of
no explanation – you get

Problem 7-11.3
In the year 2124 TerraMars LLC is specialized in technical maintenance of propulsion engines of family-size passen
located not far from Garni Crater Spaceport. On average, 5 FPS from all over the Solar System enter TerraMars do
Once a FPS is in the dock, the automated registration system (ARS) takes 4 seconds to record the FPS data, such
numbers of the spacecraft and its engine, history of operation, state of tear and wear, etc.
If the upfront data indicate the FPS is too old or severely damaged, the ARS does not use the mentioned 4 seconds
junkyard (SJ) in no time for teardown and recycling, and the process ends there.
And if the data indicate it is for engine maintenance, then after 4 seconds of registration/recording at ARS, the FPS
where the engines are examined by one of the two identical ED systems to determine the maintenance mode. Each
diagnostic on average in 15 seconds and determines whether the engine must be removed from the FPS, or the ma
it.
If the engine maintenance can be done without removing it, the FPS is directed to Chamber #1 (C1), whereas if it m
On average, 40% of spacecraft are sent to C1 and 60% to the C2.
The maintenance robot at the C1 takes on average 9 seconds to do the job, whereas for the robot at C2 unmountin
back an engine it takes much longer: 25 seconds.
Finally, FPS from either Chambers are moved to Finish and Launch Pad (FLP), where the new information is record
stream of ions, placed on a platform and launched into space for an unmanned flight to their spaceport of registry. T
launching takes 8 seconds.
7-11.3.A. Draw a process flow diagram using correct flowchart symbols. Is that clear? Don’t write/tell – draw it! If yo
then draw it by hand, scan/photograph it and insert the picture in your homework file (DON'T ATTACH the drawings
place the times and percentages given in the problem on the diagram.
gines of family-size passenger spacecraft (FPS), and its facility is
ystem enter TerraMars dock per minute.
ecord the FPS data, such as the owner, spaceport of registry, serial
e the mentioned 4 seconds and the FPS is moved to spacecraft
ecording at ARS, the FPS is moved to engine diagnostics bay (EDB),

maintenance mode. Each ED system completes an engine
d from the FPS, or the maintenance can be done without removing
er #1 (C1), whereas if it must be removed, then to Chamber #2 (C2).
he robot at C2 unmounting, performing maintenance and mounting
e new information is recorded in the database, FPS are washed by a

eir spaceport of registry. This last process up to the moment of
n’t write/tell – draw it! If you have difficulty drawing on a computer,
N'T ATTACH the drawings in separate files). Label everything, and
7-11.3.B
(i) What is the most convenient throughput or output rate measurement unit here?
Explain why!
(ii) What are the output rates of each stage in the process?
Solution
i
The most convenient output rate measurment unit is spacecraft per minute. Problem
itself specifies in the very beginning the arrival of spacecraft in spacecraft per minute.
Further per-minute rate will help easier understand the input & output rate of each
process
ii
FPS per minute entering TerraMars 5
FPS data recorded per unit if
Automated registration
upfront data does not indicate 15
system
that spacecraft is too old
Engine diagnostics bay FPS diagnosed per minute 8
Chamber #1 FPS engine maintained per minute 6.666666667
Chamber #2 FPS engine maintained per minute 2.4
Finish and Launch Pad FPS launched to space per minute 7.5
7-11.3.C
(i) What are the utilizations for each stage?
(ii) Are these values appropriate/optimal and which of the stages work in the most
optimal manner?
(iii) If any values are not appropriate/optimal, how might you redesign the process?
Explain and describe.
Solution
i
Stage Utilazation %
Automated registration system 33.3
Engine diagnostics bay 62.5

Chamber #1 30.0
Chamber #2 125.0
Finish and Launch Pad 66.7
ii
Automated registration
underutalized
system
Engine diagnostics bay and
Engine diagnostics bay optimal lvl of utalization Finish and Launch Pad
Chamber #1 underutalized work in the most optimal
Chamber #2 overutalized manner.
Finish and Launch Pad optimal lvl of utalization
iii
From the above we can see that the Chamber #2 is the bottleneck of the process as it
can not handle the workload. Considering that no spacecrafts can be moved to
Chamber #1 if there is an issue with the engine, problem with Chamber #2 can be
solved through increasing of the capacity.
7-11.3.D Attention: new condition is added. At the C1, the robot has additional instant diagnostics capability and
may discover that spacecraft engine still needs to be removed. In such case, the robot immediately sends the FPS
to C2. It has been recorded that the robot does this in 50% of the cases.
(i) How does this change affect your answers to the questions in the subproblem 7-11.3.C. above? Calculate,
explain and comment.
(ii) Oh, and don’t forget to make a new diagram with the mentioned addition.
Solution
i
Stage Utilazation %
Chamber #1 15.0
Chamber #2 166.7
With 50% of FPS moved from Chamber #1 to Chamber #2 to utalization of
Chamber #2 grows even further to 167, while utilazation of Chamber #1 falls.
This change worsens the bottlneck even further.
ii
gnostics capability and
mediately sends the FPS
C. above? Calculate,

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7.11.

the time allocated daily for vaccination) of the Vaccination Unit,

aft at both bases (Earth and Mars) at

many passengers are in the process of traveling?

gers in the process of

no explanation – you get

e the mentioned 4 seconds and the FPS is moved to spacecraft

ecording at ARS, the FPS is moved to engine diagnostics bay (EDB),

er #1 (C1), whereas if it must be removed, then to Chamber #2 (C2).

he robot at C2 unmounting, performing maintenance and mounting

e new information is recorded in the database, FPS are washed by a

Automated registration system 33.3

Engine diagnostics bay 62.5

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