Data Center Services Proposal Draft Reduced
Data Center Services Proposal Draft Reduced
Data Center Services Proposal Draft Reduced
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Cisco Proposal
To specifically address XXXs current requirements, Cisco proposes the following response:
XXX Requirements Physical Day 0 Planning, Design, and Civil Engineering Day 1 Construction Management Technical Day 0 Planning and Design for Compute, Storage, Security, and Network 1. 1. 2. 3. 4. Day 1 Implementation and Migration 5. 6. 7. 8. 9. Process and Procedure Management Tools People DC Architecture Assessment DC Architecture Value Analysis High Level Design Virtualization Assessment Service Application Dependency Mapping Service Low Level Design Network Implementation Plan & Migration Plan Network Ready for Use Test Plan Virtualization Planning and Design 1. 2. DC Facility Planning and Design Project Oversight during Implementation Stage Cisco Service Package
Note, the rest of this section, Section 2, briefly defines each of these services. However, some service definitions may include activities and deliverables not required by XXX. This proposal has been scoped in accordance with the requirements listed above.
1.1
The facility planning and design function is part of the standard Cisco Data Center Facilities Assessment Service. Through this service, we will evaluate XXXs physical data center infrastructure, including the overall site; power and cooling; physical security; and operational practices. The service is delivered jointly by Cisco
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Advanced Services and qualified Cisco partners with extensive expertise in data center facility requirements. These experts use best-practice methodologies and advanced tools to identify problem areas between your facilities and networked systems. You will receive recommendations that can help you improve critical infrastructure and extend the life of your data center. The Cisco team has conducted a preliminary workshop on the needs of the XXX Team and the current facility has been visited. Given the existing information, Cisco and its partners will conduct the following tasks and prepare the indicated deliverables to assist XXX in creating effective plans. Cisco assumes that in order to complete this work the buildings engineer and/or owners representative will be available; engineering drawings of the existing space, including riser diagrams and drawings of the proposed area of work will be made available; and that XXX will provide all the information of business, IT, and operational requirements as well as the impact of downtime to evaluate the redundancy and desired Tier level as per business requirement. 1.1.1 Prepare and Plan through Initial Design
The purpose of the Initial Design phase is to establish a high level concept of the various systems MEP-FP. Special attention will be paid to the business requirements: availability, redundancy, expansion plan, and desired tier level (tier 3 for some or all of the facility). During this phase, the team members will generate the documents listed below as conceptual documents, and they will include a level of detail as required to communicate the design intent. During the initial design stage, all project team representatives will attend the weekly conference calls. The following will be provided in the initial design document: Basis of design document narrating the design intent of the Electrical, Mechanical, Plumbing, and Fire Protection/Suppression, and Telecom Systems. Site validation report A report with overall rough order of magnitude (ROM) cost estimate Description of the data center programming as it relates to area requirements and functions. Solution Development through Detailed Design
1.1.1
The purpose of the Detailed Design Development phase is to develop the concepts decided during Initial Design into a detail level design of the various systems -MEPFP. During this phase, the team members will generate the documents listed below as plan and report documents, and they will include a level of detail as required to
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communicate the design intent, placement, and sizing of major components of the various systems. During the Detailed Design Development Stage, all project team representatives will attend the weekly conference calls. The following will be provided in the Detailed Design Document: Recommended floor layout of the data centre showing the location of all equipment racks, UPS, HVAC equipment, electrical switchgear and other principal items Calculation and sizing of the required UPS, battery and standby generator, if required, to supply power to the data centre Power supply distribution diagram showing power available to each rack. Safety and technical earthling (grounding) interconnection Calculation of HVAC requirements and location of all items Interconnection of structured cabling and interface with the Entrance Facility Cable containments requirements Method of fire detection and fire suppression Lighting, emergency lighting and signage Access control security and CCTV requirements Interface, if any, with current Building Management System Telecommunications infrastructure administration Project documentation, administration and maintenance requirements
It is understood that local firms will sign and seal the documents and submit them to the local authority having jurisdiction to obtain a building permit as required during the construction process, and therefore this scope is excluded from this proposal. 1.1.1 Qualification and Evaluation Stage
Following are the activities will be performed during this phase: Bill of Quantity (BoQ) document with specification Produce Technical RFP/Tender Produce summary reports on returned Tender/RFP
BoQ will be produced based on the detailed design document for all the equipments that constitute the specification. The RFP is a "report" style document that specifies
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details for the bidders such as project schedule, response time, bidder qualification requirements, and other elements that will allow the Cisco team to evaluate the bids and recommend a Vendor to the Owner. 1.1.1 Project Management and Coordination
Your Cisco Data Center Facilities Assessment Service project will also include a project manager to coordinate various activities during the engagement and assist with receiving deliverables in a timely manner. This fee-based service is included in the scope of the project.
1.2
While project oversight actually belongs to the implementation or construction phase of your project, Cisco recommends highly that this service be included to ensure that the intent of the project is successfully carried over to the construction contractors. This will be done through the use of a Commissioning Agent. The role of the Commissioning Agent is to oversee installation and testing of the systems being installed to ensure compliance with the recommended test procedures and compliance with expected test results. The proposed scope of work is below (following systems will be commissioned) UPS PDU Automatic Static Transfer Switches and associated controls Building automation systems, including verification of successful linkages to remote monitoring and control sites. HVAC Equipment Life Safety Systems including Fire alarm, egress pressurization, fire protection Security Systems limited to ACS and CCTV. Lighting Control Systems Telecom cable fiber and copper Chiller Plant Fire Detection Systems
It is understood that all individual activity will require on-site testing and a total of 5 visits has been estimated during this phase.
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1.1
While Facility Planning and Design can help optimize your physical assets, it must be done in connection with your architectural planning. Architectural changes can increase the efficiency of both your CAPEX and OPEX, but may require not only changes to your technical infrastructure but also your physical, such as: cabling plans, rack and enclosure choice or layout, power requirements per rack, and so on. The Cisco Data Center Architecture Assessment Service can help XXX to identify the gaps in your existing data center infrastructure and create an architectural plan that can help increase the efficiency and adaptability of your data center. This assessment uses best practices and proven methodologies to address the elements that contribute to inefficiency in your data center and help you plan for data center transformation. Cisco will provide you with recommendations than can help you implement a data centerwide strategy to optimize your existing environment as you retrofit your data center facility. The Cisco Data Center Architecture Assessment Service can help you to: Identify data center architecture improvements that can help you costeffectively increase your data centers efficiency, scalability, and agility Increase resource availability, so you can deploy applications faster and enhance the return on your network investment Create a next-generation data center architecture plan that can help you evolve your data center to meet your long-term goals The Cisco Data Center Architecture Assessment Service can help you understand the current state of your architecture and determine which changes can best help you achieve your business and IT goals. This assessment provides you with findings, customized recommendations for the next steps in your data center evolution, as well as a long-term plan for your data center architecture. A more robust data center environment can increase your resource availability, so you can deploy applications faster and enhance the return on your network investment. The Cisco Data Center Architecture Assessment Service is the first step in planning your data center transformation. This project-based service helps you create a plan for evolving your data center by providing you with a holistic view of the changes needed throughout your data center infrastructure to realize your long-term vision. The Cisco Data Center Architecture Assessment Service evaluates the following areas: Data center architecture Data center IP infrastructure Data center security
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The Cisco Data Center Architecture Assessment Service can also include storage area networking, file services, branch consolidation, application optimization, business continuance and virtualization. Cisco will customize this assessment service to fit your requirements by selecting the service options you need.
Core Assessment Areas and Benefits Assessment Area Data Center Architecture Virtualized data center Alignment of data center network infrastructure to business objectives Maturity of IT services
Reduced number of data centers Storage consolidation Server and application consolidation
Benefits
Align your data center infrastructure to business needs Move toward a virtualized data center infrastructure Align IT operations with IT services and related processes Improve use of data center resources Achieve cost savings through data center consolidation Improve the performance of your current data center infrastructure Increase the resiliency of your data center Take advantage of high-availability features Increase performance of your VPN remote-access service
Data center high availability Server high availability Fault tolerance in the data center Cisco IOS Software high-availability features (nonstop forwarding and stateful switchover )
Other data center architecture areas Data center enterprise edge Unsecured network area design concerns Teleworker, extranet, and VPN architecture
Data Center IP Infrastructure Data center server farm architecture Shared application and security services Server-to-server communications Clustered servers Network interface card (NIC) teaming requirements
Increase the availability of the data center IP infrastructure Improve the resiliency of the data center IP infrastructure Efficiently use cabling and rack resources
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Blade server connectivity Data center network Layer 2 and Layer 3 design Data center network access, aggregation, and core design Selection of Spanning Tree Protocol Possible elimination of STP
Avoid outages because of spanning tree design problems Select the appropriate Spanning Tree Protocol
Routing and cabinet design, cabling, and density considerations Server farm cabinet layout Cabling topics
Data Center Security Virus protection and denial-of-service (DoS) attack prevention User access to data VPN, IP Security (IPsec), and Secure Sockets Layer (SSL) Internal and external security Data integrity Role-based access control (RBAC) Increase data integrity Avoid security breaches Proactively enhance data center security Use RBAC to conform to Information Technology Infrastructure Library (ITIL) change management processes
Depending on XXXs requirements, you can broaden the scope of your architecture assessment to include areas such as storage area networking, file services, branch consolidation, application optimization, business continuance, virtualization, and a services-oriented architecture.
Additional Assessment Areas and Benefits Assessment Area Storage Area Networking Storage area network (SAN) consolidation Performance and scalability Migration topics SAN island consolidation Data integrity and encryption Device authorization and traffic isolation Management of changes SAN performance optimization Consolidate SAN islands to decrease costs Increase use of the SAN infrastructure Reduce costs with the latest IP SAN technologies Define a clear SAN architecture plan and verify the implementation steps Analyze SAN security and plan enhancements Improve SAN management and optimize SAN performance Use intelligent SAN services to reduce Benefits
SAN security
SAN management
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SAN extension IP SAN Intelligent SAN services File Services and Branch Consolidation Branch consolidation Centralization of branch data, currently on file server, in a secure data center WAN bandwidth and application performance acceleration
costs
Reduce operating costs by using less security patching and fewer backup and restore operations Increase manageability Increase application performance and security
Consolidation of file services Multimedia application support for branches Application Optimization Essential enterprise services (Domain Name System [DNS] and Dynamic Host Configuration Protocol [DHCP]) Server and application load balancing Server resource offloading SSL offloading and application acceleration Application security File and software distribution
Improve application performance Enhance end-user application response times Increase availability through server and application load balancing
Business Continuance IT services essential to the business Understanding of crucial IT services and applications, especially the following: Recovery point objective (RPO) Recovery time objective (RTO) Recovery access objective (RAO) Data center resiliency (Cisco IOS Software high-availability features) Spanning tree scalability Data center interconnect and distributed data center Cluster design and server highavailability design Increase the availability of the data center environment Improve the resiliency of the data center infrastructure Analyze business continuity requirements and plan the necessary steps Optimize the use of Cisco IOS Software high-availability features
Virtualization VSAN and storage virtualization Use a virtualized SAN infrastructure for
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lower total cost of ownership (TCO) Improve the service level of IT service Use server virtualization for lower TCO
Virtualized Architecture Data center optimization for virtualized architecture (policy, quality of service [QoS], and flexibility) Migration from fragmented applications to shared, virtual, service-oriented architecture SSL, TCP, and Extensible Markup Language (XML) termination Develop an architecture to address virtualization issues Use SSL termination to increase security Use XML to reduce costs Improve transaction processing
The Cisco Data Center Architecture Assessment Service is delivered in a structured process by Cisco data center experts. The components of the Cisco Data Center Architecture Assessment Service are: Data collection Architecture workshop Analysis Reports and final review 1.1.1 Data collection
Cisco will send you a questionnaire to collect baseline data about your data center infrastructure. We will take this data and assess what you require and provide an assessment that is very specific and focused on your needs. The high-level data collected provides information about the range of applications and storage, server, and other data center networking devices. Additionally, Cisco will collect baseline data related to business continuance, security, and virtualization. 1.1.2 Data center architecture workshop
In this workshop, conducted at your site, the Cisco data center architect and your IT team will jointly review input from the questionnaire and collect data to determine the status of the data center infrastructure to outline requirements, constraints, processes, and future deployment strategies. 1.1.3 Analysis
The Cisco data center architect will analyzes the collected information and develops an initial draft of the Cisco Data Center Architecture Assessment report. The initial draft is created by the Cisco data center team in conjunction with several members of your IT team. The intent of this report is to solicit feedback from you as to whether the draft recommendation meets your general requirements.
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1.1.4
The Cisco data center architect will evaluate and incorporate the feedback from you and the Cisco data center architect team and continues to finalize the report. The final Cisco Data Center Architecture Assessment report provides you with an executive summary, information on the current status of your infrastructure, a requirements analysis, the findings of the assessment, a proposal for your new data center architecture, and conclusions. Electronic copies of this report are sent to you for review prior to presentation of the report, in person, to your management at your location. Cisco Data Center Architecture Assessment Activities, Deliverables, and Benefits
Activities and Deliverables Cisco data center experts provide baseline data regarding your business continuance, security, and virtualization needs/requirements On-site workshop administered by Cisco data center experts Cisco data center experts and your IT team collaboratively review input from the Infrastructure Questionnaire and outline requirements, constraints, processes, and future deployment strategies. Cisco data center architects analyze the information collected in the Infrastructure Questionnaire and the workshop. Cisco data center experts and your IT team work in conjunction to draft report findings. Cisco data center experts provide an initial draft of the Cisco Data Center Architecture Assessment report. Cisco data center architect delivers a Cisco Data Center Architecture Assessment Report, which directly incorporates feedback from your IT team. The report includes: executive summary, current state of your infrastructure, requirements analysis, assessment findings, proposal for your Benefits A detailed, specific assessment focused on your business and IT needs. Discovery and comprehensive inventory of Data Center compute, storage and network assets A detailed outline of your data center enables future data center projects to get started quicker. Leverage Cisco data center expertise to develop your data center architecture strategy and roadmap Collaboration between Cisco data center experts and your IT team will create a best in breed data center architecture specific for your business. A blueprint for your data center strategy and roadmap
Analysis
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new data center architecture, and conclusions. Cisco provides electronic copies of the final report for you and your IT team to review prior to the final presentation of the report.
1.1
The Cisco Data Center Architecture Value Analysis Service can help XXX understand the cost savings that you can achieve with a next-generation architecture and provides the metrics you need to validate the investment. The service can help you to: Demonstrate the benefits of implementing a next-generation data center strategy Quantify the cost saving potential of consolidating and virtualizing data center storage, network, and server infrastructure Accelerate funding decisions for strategic initiatives The Cisco Data Center Architecture Value Analysis Service analyzes XXXs data center infrastructure to determine how consolidation and virtualization can reduce costs while delivering new capabilities. This holistic analysis encompasses your complete technology strategy, including your server and storage network infrastructure, operating systems, and storage tiering. It is based on a customized, next-generation data center architecture and uses detailed discovery to calculate potential savings in capital and operating expenses. Once the data is collected, Cisco will use a sophisticated financial modeling process to assess the impact on operational key performance indicators (KPIs) to help you justify an investment or migration to a next-generation architecture. High-level cost efficiency reports also help XXX quantify potential savings on a cumulative annual basis and provide important decision criteria for transitioning to the new design.
In this service, Cisco combines data center expertise with a flexible financial model to help you analyze the business value of a proposed data center solution. The service is delivered by a crossfunctional team of experts with extensive experience in major data center initiatives. These consultative experts use best practices and proven methodologies to help XXX develop a business case that addresses your primary corporate objectives and helps reduce the risk of deploying new technologies.
Cisco will collect a variety of strategic, architectural, operational, and financial data to implement a comprehensive Data Center Architecture Value Analysis.
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Strategic
Operational
Architectural
Financial
The table below lists the activities, deliverables and benefits of the Cisco Data Center Architecture Value Analysis Service.
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Cisco Data Center Architecture Value Analysis Service Activities, Deliverables, and Benefits
Activities and Deliverables Activities: Onsite customer workshop (2 days) Summary of data collected via interviews Analysis of virtualization capabilities Analysis of operational efficiencies that could be achieved Provides comprehensive review of current and future architecture roadmap Provides a conceptual architecture that consolidates and virtualizes the current infrastructure Helps you determine how consolidation and virtualization can reduce costs Reviews areas for skills gaps between server, network and storage staff within your IT organization Offers measurable benefits for improving operational efficiencies Helps you project future savings by analyzing capital and operating costs Benefits Helps ensure a successful implementation by outlining operational commitments in the early stages of analysis and design Helps you understand your current costs and use them as input to develop objective savings projections
Customer Architecture Value Assessment Report Financial Analysis Report (including capital investments required during the project lifecycle and savings in infrastructure, facilities, and energy)
Deliverables: Onsite presentation of findings and knowledge transfer Executive summary presentation with interactive dashboards
Comprehensive review that maps business challenges to future state data center architecture
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