INFORMATION TECHNOLOGY AND SOFT SKILLS (ICITSS) AND

ADVANCED INTEGRATED COURSE ON INFORMATION TECHNOLOGY

AND SOFT SKILLS (ADVANCED ICITSS)

Q. 1 What is Integrated Course on Information Technology and Soft Skills

(ICITSS) and Advanced Integrated Course on Information Technology
and Soft Skills (Advanced ICITSS)?

Ans. ICITSS is a combination of Information Technology Training (IT) and

Orientation Course (OC) and Advanced ICITSS is a combination of Management
Communication Skills (MCS) and Advanced IT. ICITSS and Advanced ICITSS has
been effective from 1st July 2017 and are of 4 weeks each.

Q. 2 I have undergone OP & ITT / GMCS II & ADV. ITT under old scheme,
do I need to undergo ICITSS/ Advanced ICITSS if I switch to New Scheme
effective from 1st July’2023?

Ans. No, a student who has already undergone OP & ITT / GMCS II & ADV. ITT will
not be required to undergo that course again.

Q. 3 I have undergone only one i.e., either OC or IT or MCS or ADV. IT

under old scheme, do I need to undergo complete ICITSS (OC & IT) /
Advanced ICITSS (MCS & Adv. IT) if I switch to New Scheme effective from
1st July’2023?

Ans. Students who have already undergone only one i.e., either OC or IT or MCS or
ADV. IT has to undergo only the remaining course i.e., ICITSS (IT) or ICITSS (OC) or
Advanced ICITSS (Adv. IT) or Advanced ICITSS (MCS). They are not required to
undergo ICITSS (OC & IT)/ Advanced ICITSS (MCS & Adv. IT) in entirety.

Q.4 What is the revised fee of ICITSS (OC/IT) and AICITSS (MCS/AIT) and
when it is going to be implemented?

Ans. Under New Scheme there is no change in the course fees. The fee for OC/IT is
Rs. 7,000 / 6,500 and for MCS/AIT 7,000 / 7,500 respectively, which is already
applicable from 1st Aug’2022.

Q.5 When is ICITSS (IT/OC) to be undergone?

Ans. The Intermediate student has to undergo these courses before commencement
of Practical Training for both the Routes (Foundation/ Direct Entry).

Q.6 When is Advanced ICITSS to be undergone?

Ans. A student is required to complete AICITSS (AIT & MCS) after completion of
Practical Training but before appearing in Final Examination under New scheme
w.e.f., 1st July 2023.
Q.7 I am student under old scheme and have not undergone OP and IT. Do
I need to undergo ICITSS?

Ans. Yes. The student must undergo ICITSS.

Q.8 Do the students get a certificate after the successful completion of the
course?

Ans. Yes, However, students have right to print his/her certificate from the online
portal. The concern POU enabled print certificate option for students in the student’s
dashboard.

Q.9 Is it possible to register for ICITSS(IT) & (OC) before registering for
INTERMEDIATE?

Ans. No, it is not allowed.

Q.10 I am student under old scheme and have not undergone MCS and
Advanced IT. Do I need to undergo Advanced ICITSS?

Ans. Yes, you have to undergo Advanced ICITSS before your Final exams under New
scheme w.e.f., 1st July 2023.

Or

If you have started your article-ship prior to 1st July 2023, then anytime during last 2
years of Practical Training but, compulsorily before appearing for Final Examination.

Q.11 Why has it been made mandatory to complete AICITSS (IT) before the
final examination?

Ans. It has been made compulsory to undergo Advanced ICITSS before the Final
Exams as per the regulations passed in the Council under New scheme w.e.f., 1st July
2023.

Q.12 Is it possible to complete AICITSS(IT) & (MCS) before clearing the

INTERMEDIATE Group 2 exam?

Ans. No, it is not allowed under New scheme w.e.f., 1st July 2023.

Q.13 Can ICITSS OC and IT be pursued together, or they can be registered

and done at different time?

Ans. No, they are to be pursued separately with different dates and timings.

Q.14 Can AICITSS MCS and Advance ITT be pursued together, or they can
be registered and done at different time?

Ans. No, they are to be pursued separately with different dates and timings.

Q.15 When is Advance IT exam going to be held?

Ans. ICAI Examination department conducted the MCQ based Advanced ICITSS(IT)
exam. All information related to online registration for exam, exam dates and result
are available on http://advit.icaiexam.icai.org .

Q.16 Which portal is used for allotment of seats for Integrated Course on
Information Technology and Soft Skills (ICITSS) and Advanced Integrated
Course on Information Technology and Soft Skills (Advanced ICITSS)
Courses?

Ans. https://www.icaionlineregistration.org/

Q.17 What is/are the mode of payments available for registration in

ICITSS/AICITSS batches?
Ans. Student can make online payment while registering for ICITSS/AICITSS batches
by using any Debit/Credit (Visa/Master) card except RuPay card.

Q.18 Is it allowed to change the batch for ITT/Adv.ITT? (cancel/ transfer)

Ans. Yes, Student is allowed for the same but before commencement of the batch or
before confirmation, with the approval of POU.

Q.19 Can a student ask for transfer of the batch from one POU to another
in the same city or another city for OC/MCS?
Ans: Yes, a student can opt for transfer to other POU by paying a changeover fees of
Rs. 500/- (Rupees Five Hundred Only) to the registered POU. This transfer to be
affected within 3 days of the commencement of the batch. After 3 days after
commencement POU will not entertain any batch transfer request of the students. The
same is applicable for change in batch timings at the same POU.

*Please Note: This will be permitted only, if the batch has the vacancy to
accommodate the students and will be a onetime affair.

Q.20 What is Token number?

Ans. Token number is generated by the POU, in case the student wants to cancel
his/her batch due to any reason. He/she has to send an email with proper reasoning
to the POU, token could be used by the student for the same course registration in
future batches within 1 year of issue date and could be used once only from the date of
originally it was generated.
* In any case refund of token amount is not allowed.

Q.21 If batch is cancelled by the POU due to lesser number of registrations

in batch and token was generated, can I apply for refund of token number?
Ans. No, however, token is valid for 1 year from the issue date and it could be used by
the student for same course for future batches.

Q.22 After online registration, do I have to submit all the required

documents (as per acknowledgment slip) via email or there is need to
submit these documents physically to branch before 2 days start of the
batch?
Ans. There is no need to visit the branch physically for only submitting the documents
required for registration. Student can send the softcopy of the required documents
through email (given on acknowledgment slip) before 2 days of batch commencement.

Q.23 If amount is deducted from my account while making online payment

due to failed transaction or non-availability of seats. What is procedure of
refund and how many days it will take in refund to be credited into my
account?
Ans. Student must send his/her bank transaction details to the respective helpdesk
and wait for minimum 10 – 15 working days for refund. Kindly find below the help
desk contact details for all the courses help desk:

Course Helpline e-Mail ID Phone Number

ICITSS - Orientation Course [email protected] 0120-3045988

ICITSS – Information Technology [email protected] 0120-3045987

AICITSS - Management and

[email protected] 0120-3045915
Communication Skills (MCS) Course

AICITSS - Advanced Information

[email protected] 0120-3045964
Technology

Q.24 If I have registered for the particular course (ICITSS/AICITSS), how

many days my registration will be approved/confirmed?
Ans. Your seat is confirmed by the POU only after checking of all the required
documents sent by you to them via email before 2 days to start batch. But, if
registration is not confirmed by the branch even after the start of batch, you have to
write an email to them, while keeping the respective helpdesk in loop.

Q.25 If I have completed 15 days training of a particular course, after how

many days I will get my completion certificate from POU for ICITSS and
AICITSS courses?
Ans. After successfully completion of 15 days training, the POU will allow you to print
the certificate from your Dashboard subject to the submission of your 15 days
feedback. But if you are not able to find your completion certificate after 3 days of
completion of respective course. You are advised to write a mail to POU, while keeping
the respective helpdesk in CC.

Q.26 If I am not able to complete my 15 days attendance in a particular

course. What is the procedure to compensate the remaining attendance?
Do, I have to pay the fee again?
Ans. For ITT/Adv. ITT: As per guidelines, 90% attendance is compulsory in a
particular batch for ITT/Adv. ITT. The student has to complete minimum 60% of
attendance in a particular batch, in case of any exigency/emergency or due to medical
reasons, he /she is allowed to compensate the remaining attendance in upcoming
batch of the same POU with permission. There is no need to pay the fee again for the
same, only if the student has given proper information to the branch with all the
necessary documents.

For OC/MCS : Students are required to complete the Course without discontinuity.
However, in exceptional circumstances*, case of absence of students for maximum two
(2) days or four sessions may be allowed by the Chairman/Secretary of the Program
Organizing Unit.
*The exceptional circumstances are a) Medical reasons and b) Death of a close
relative. Only in these above circumstances, the students will not be doing the
compensatory classes for 2 days. Beyond 2 days in every case student will be doing the
compensatory classes without fail. Rest of the students who take leave (not in
exceptional circumstances) will have to do the compensatory classes in the same POU
or the nearby POU to get their certificates. The students can take compensatory classes
in their own or nearby branches. Certificate shall not be issued to the student unless
the student completes the course.

Q.27 What if there is no future batch is available at respective branch for

compensation? Do, I am allowed to complete my short attendance at any
other branch/POU?
Ans. Yes, student is allowed to compensate the remaining attendance at any branch
of ICAI, where the same course is about to start in near future with proper approval
from POU and HO.

Q.28 If student register in a particular batch of ICITSS/AICITSS but due to

any reason he/she want to cancel his/her registration and request for
refund of course registration fee? Is refund is allowed or not?
Ans. Refund is not allowed in any case, only student request to generate the
token against the fee and that can be used by the student within one year from the date
of issue for the same course.

Q.29 I am Differently abled student. How do I register for IT and Soft Skill
courses?
Ans. Students who are having Differently abled medical certificate of 40% and above,
are eligible for fee exemption. They must send their PH/medical certificate to their
respective branch/POU where he/she has undergone the training. The respective POU
will check and verify student documents. After verification, the same will be forwarded
to the respective helpdesk for approval, or Student concession card issued by the exam
department. After getting all the required documents, HO will initiate the fee refund
process.

Q.30 Is Differently abled student mandatory to attend the physical classes

at the respective POU?
Ans: For ITT/Adv. ITT, it is not necessary to attend the classes physically by the
Differently abled students. Still if any such student wants to attend, he/she will be do
the same at their own wish. No special arrangement be done by the POU.

If students are unable to attend the classes due to his/her health conditions, then POU
will provide 2 sets of specially designed question papers. Students has to submit the
solved question paper to respective POU after self-study of minimum 10 days or with
in the stipulated time mentioned in the letter issued to them while giving such papers.

On successful evaluation of paper with min 60% marks, a completion certificate of the
said student will be generated.

For OC/MCS It not compulsory to attend the physical classes by the physically
disabled students at the POU. If he desires to attend, it is his/her own convenience and
wish. If the student chooses not to attend the physical classes, then POU will provide
the concern student with 2 sets of Question papers of 100 Marks each after the
completion of the scheduled sessions.

Students will complete the papers either at the POU or location of his choice and
submit the same to the POU within 5 days of the issue of the Question Papers. The
papers will be evaluated and securing 50% marks in each paper will make him eligible
for Completion Certificate by the POU.

Q.31 If the differently abled student fails to secure minimum passing

marks in both the papers individually, is he/she going to wait for next
batch to conclude or will be permitted to re-write papers immediately?

Ans: In such cases, the students will be provided with next 2 paper sets for completing
the course instead of waiting for the running batch to conclude.

Q.32 I have registered in CA course under Employee Ward category for fee
exemption. How do I register for IT and Soft Skill courses?
Ans. Student must send their Parent Employee ID card, issued by ICAI to their
respective branch/POU where he/she has undergone the training. The respective POU
will check and verify student documents. After verification, the same will be forwarded
to the respective helpdesk for approval and fee refund.

Q.33 What is the procedure to get the duplicate certificate for

ICITSS/AICITSS courses?
Ans. Student can download his/her certificate from his/her dashboard after login in
the portal. If his/her certificate is not available in his/her dashboard, he/she must send
the request email to the branch from he/she has completed the respective course.

Q.34 If student forget the password, what is the procedure to get the login
credentials for icaionlineregistration.org portal?
Ans. Student has to send the email to the respective helpdesk while providing the valid
registration number for the same.

Q.35 If student register in a particular batch of ICITSS/AICITSS but due to

any reason, he/she want to quit or drop the CA Course and request for
refund of course registration fee? Is refund is allowed or not?

Ans. Refund is not allowed under any circumstances.