pcLESSON 1-WPS Office
pcLESSON 1-WPS Office
pcLESSON 1-WPS Office
Overview
Learning Outcomes:
Define communication;
Learning Content:
Communication
It is the process of sharing insights, feelings and more to one or more persons.
Effective communication can bridge peace, spark revolutions, and affect change in
government. However, to communicate properly, one must also learn to recognize one’s
thoughts, control one’s emotions, use one’s words to articulate concepts and
arguments, and express oneself in the best way possible.
Listening
Speaking
Reading
Writing
Viewing
Types of Communication
A. Verbal Communication is the use of symbols that have universal meanings and can
be classified as spoken or written.
Learning Activities:
A.
After writing, each student would explain to the class why they write the word/phrase on
the board.
Then, the class will synthesize the ideas presented on the board.
B. Self-reflection through recitation
Learning Evaluation:
Answer each question below in one (2) sentences only. (5 pts. each item)
Why do you think communication skills are considered to be essential in a good citizen?
Organize an essay about yourself (Who are you five years from now)
References:
Books
Sygaco, S. (2018).Principles and Competencies in Purposive Communication. West
Avenue, Quezon City: Great Books Publishing
Web
http://www.healthknowledge.org.uk/public-health-textbook/organzation-
management/5a-understanding-itd/effective-communication
http:.//www.promeng.eu/download/training-materials/ebooks/soft-skills/effective-
communication-skills..pdf
Lesson 2
Communication Models
Overview
perspective.
Learning Outcomes:
Perform scenario which represents serenity based on the communication models; and
Learning Content:
The earliest model comes from Aristotle at around 5 B.C. In the model, Aristotle
explains that speakers should adjust their messages according to their audience and
the occasion to achieve a particular effect. These components of speaker, speech,
occasions, audience, and effect should be considered when communicating one’s
message.
The Shannon- Weaver model was created by Claude Shannon and Warren Weaver
(Flores,2016). The sender would be the person giving the message, while the encoder
would be the transmitter which converts the message into signal. The decoder, on the
other hand, would be the reception place of the signal which converts signals into
message, which is why in modern parlance, when there is “no signal” there are difficulty
in decoding the message. The receiver would give feedback, which is usually phrased as
“choppy,’ when the message cannot be heard because of the signal. The messages are
transferred through the use of the channel; in the case of the telephone, the channel
would be cables, while in the case of the cell phone, the channel would be the radio
frequencies. This model can also be used in other situations, and can tell us how the
message mat sometimes get lost because of the noise, which can be physical or
psychological, and how feedback is an essential component of communication to
ensure that the message is successfully received.
In this model, pay attention to the role of the interpreter. Encoding and
decoding are not automatic processes both go through the filter of the interpreter.
Therefore, the message may succeed or fail, based on the interpreter’s appreciation of
the message. There are times when the sender and receiver may apply different
meanings to the same message, and this is termed “semantic noise”.
The second model, on the other hand, builds this theory about the interpreter
into the different fields of experience of the sender and the receiver. For the message to
reach the receiver there must be a common field of experience between the sender and
the receiver. Although the receiver might not fully appreciate all the nuances of the
message as there are parts of the sender’s experience that the receiver has no
knowledge of, the receiver may still understand the core meaning of the message.
According to Sneha Mishra (2017), this field of experiences may constitute “culture,
social background, beliefs, experiences, values, and rules.”
The last model is Eugene White’s stages or oral communication. According to White, it
is possible to begin at any of the stages outlined in this model. People are under the
mistaken impression that when we communicate, we usually start with thinking, but
that is not necessary the case. Since it is circular model, it means that oral
communication is a continuous process with no real beginning or end. The most
important contribution from Eugene White’s model is the concept of feedback, which
can only be processed by the speaker if he or she has been monitoring the audience or
the listener. Hence, the speaker must also pay attention to the listener’s verbal and non-
verbal cues (Flores, 2016).
Learning Activity:
Each group will illustrate the assigned model through a skit, which shows both
successful communication and failed communication.
References:
Books
Uychoco, M. & Santos, M. (2018). Communication for Society Purposive Communication.
Manila, Philippines: Rex Book Store.
Web
http://www.kwintessential.co.uk/cultural-services/articles/cultural-sensitivity.html