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Access Control List (ACL) rules define security and restrict access to various
records and data in the platform. Each ACL rule specifies:
What data it applies to (Table, Field, or Record level)
Who can access the data (Roles, Conditions, Scripts) What type of access is allowed (Read, Write, Delete) Types of ACLs in ServiceNow: There are three main types of ACLs based on the operation type:
Record ACLs:
Control access to records (rows) in a table.
Operations: Create: Determines if a user can insert records. Read: Determines if a user can view records. Write: Determines if a user can update records. Delete: Determines if a user can remove records.
Field ACLs:
Control access to specific fields within a record.
Operations: Read: Determines if a user can view a particular field. Write: Determines if a user can modify a particular field. Scripted ACLs:
Use server-side JavaScript to define custom logic that evaluates whether access should be granted. Scripts are used to make complex decisions that simple conditions cannot handle.