Questions in Slide

Lecture 1
Why MIS is important?
- allows real-time performance reports: organization can become more dynamic in

its operations. Its employees may be able to discover and respond to opportunities
more quickly. They may also be able to detect potential threats and find appropriate
solutions to avoid or minimize them.
- generates analytical reports: organization's management can monitor its
performance and identify new business opportunities. They can formulate plans to
improve the organization's processes and increase its production efficiency.
- compares projections and performances: reviews and accurate comparisons with
the projections. That can enable the management to make better business decisions.
- improves internal communication: share relevant and timely business information,
particularly about interdepartmental work. That can prevent work delays or misuse of
resources due to any misunderstanding or lack of discussion. For instance, when two
departments require different parts or materials that the organization must order from
a foreign supplier, it is more convenient and economical to place an order together,
rather than separate orders that could cause delays in arrival.
How does MIS relate to Organizational Strategy?
A Management Information System (MIS) relates to organizational strategy by providing data

and information to help the board and management make strategic decisions.
5 Forces Determine Industry Structure?
The Five Forces that determine industry structure, developed by Michael Porter, are:
1. Threat of New Entrants: The ease with which new competitors can enter the
market. Example: High capital requirements can deter new airlines.
2. Bargaining Power of Suppliers: Suppliers' influence on prices. Example: Few chip

manufacturers give them power over tech companies.
3. Bargaining Power of Buyers: Customers' influence on pricing. Example: Large

retailers like Walmart can demand lower prices from suppliers.
4. Threat of Substitutes: Availability of alternatives. Example: Ride-sharing apps are

substitutes for taxis.
5. Industry Rivalry: Competition level among firms. Example: Intense competition

between Coca-Cola and Pepsi.
These forces influence profitability and strategy in industries.
What is Competitive Strategy?

A competitive strategy is a set of policies and procedures that a business uses to gain a
competitive advantage in the market. It's the process of identifying and executing actions
that allow a business to improve its competitive position.
How Competitve Strategy Determine Value Chain Structure?
Competitive strategy shapes the structure of a value chain by prioritizing specific activities
that align with the company’s strategic goals. ex: retailer sẽ đi sâu vào chiến lược cạnh tranh
customer service, cần những hành động gì để bảo đảm customer service tối đa, etc.
How does Competitve Strategy Determine Business Processes and Information

Systems?
Competitive strategy determines business processes and information systems by aligning

them with the strategic goals. For example, thái độ của tiệm xe đạp giá thấp với customer
(student) sẽ khác với thái độ của tiệm xe đạp giá cao (rich) về mặt message, customer
service.
What is an information system?
An information system is a well-organized set of components for collecting, storing,

processing, and disseminating data and information. It typically includes hardware, software,
data, procedures, and people, working together to support decision-making, coordination,
control, analysis, and visualization within an organization.
How do Business Processes and Information Systems Relate?
Business processes and information systems are closely related, as information systems
support, manage, and optimize business processes by automating tasks, storing data, and
enabling efficient communication and decision-making across an organization.
How do Structured vs Dynamic Processes Vary?
Khác biệt giữa quy trình có cấu trúc và quy trình linh động ?
Structured processes are well-defined, repetitive, and follow a fixed sequence of activities,
such as payroll processing or order fulfillment. They are typically predictable and can be
easily automated or standardized.
Dynamic processes, on the other hand, are flexible, adaptive, and may vary based on
changing conditions or human judgment, such as managing customer relationships or
handling emergency situations. These processes are less predictable and often require more
human intervention and decision-making.
What is Information?
Data refers to raw, unprocessed facts or figures, like numbers or text, without context.
Information is processed or organized data that has meaning and is useful for
decision-making.
How could MIS help you?

Management Information Systems (MIS) can help by providing timely, accurate, and relevant
data for decision-making, improving efficiency, automating routine tasks, and enhancing
communication and collaboration across an organization.
Lecture 2 & 3 xem slide
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Lecture 1

Why MIS is important?

- allows real-time performance reports: organization can become more dynamic in

How does MIS relate to Organizational Strategy?

A Management Information System (MIS) relates to organizational strategy by providing data

5 Forces Determine Industry Structure?

2. Bargaining Power of Suppliers: Suppliers' influence on prices. Example: Few chip

3. Bargaining Power of Buyers: Customers' influence on pricing. Example: Large

4. Threat of Substitutes: Availability of alternatives. Example: Ride-sharing apps are

5. Industry Rivalry: Competition level among firms. Example: Intense competition

These forces influence profitability and strategy in industries.

What is Competitive Strategy?

How Competitve Strategy Determine Value Chain Structure?

How does Competitve Strategy Determine Business Processes and Information

Competitive strategy determines business processes and information systems by aligning

What is an information system?

An information system is a well-organized set of components for collecting, storing,

How do Business Processes and Information Systems Relate?

How do Structured vs Dynamic Processes Vary?

How could MIS help you?

Lecture 2 & 3 xem slide

Nhớ in SAP case study để coi step

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