Speed Dome PTZ Camera Installation Manual - V1.0.0 - 20200720
Speed Dome PTZ Camera Installation Manual - V1.0.0 - 20200720
Speed Dome PTZ Camera Installation Manual - V1.0.0 - 20200720
Installation Manual
V1.0.0
Foreword
General
This manual introduces the precautions, installation preparations and cables of the Speed
Dome & PTZ Camera (hereinafter referred to as "the Device").
Some specifications and metrics might not apply to all models, and the actual product shall
prevail.
Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard that, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard that, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk that, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement
to the text.
Revision History
Version Revision Content Release Time
V1.0.0 First release. July 2020
I
properties of their respective owners.
● Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the Camera.
● If there is any uncertainty or controversy, please refer to our final explanation.
II
Important Safeguards and Warnings
The manual will help you to use the Device properly. Read the manual carefully before using
the Device, and keep it well for future reference.
Operating Requirements
● Do not press hard, violently vibrate, and soak the Device when transporting and storing it.
Complete package is necessary during the transportation. We will assume no responsibility
for any damage or problem caused by incomplete package during the transportation.
● Protect the Device from falling down or heavy vibration.
● Buckle the safety hook before installing the Device if it is included.
● Keep the Device away from devices that generate electromagnetic field like televisions,
radio transmitters, electromagnetic devices, electric machines, transformers, and speakers;
otherwise image quality will be influenced.
● Keep the Device away from smoke, vapor, heat, and dust.
● Do not install the Device near heating furnace, spotlight, and other heat sources. If it is
installed on ceiling, in kitchen or near boiler room, the Device temperature might rise.
● Do not dissemble the Device; otherwise it might cause dangers or device damage. Contact
your local retailer or customer service center for internal setup or maintenance
requirement.
● Make sure that there is no metal, or inflammable, explosive substance in the Device;
otherwise it might cause fire, short-circuit, or other damage.
● Avoid sea water or rain eroding the Device.
● Avoid the lens aiming at intense light source, including sunlight and incandescent light;
otherwise the lens might be damaged.
● It is recommended to use the Device with a lightning-proof device for better lightning-proof
effect.
● Before installing the Device, you need to confirm the salt spray tolerance level. Do not
install the Device in an environment with higher salt spray level than the Device can
tolerate. There are three salt spray tolerance levels of cameras.
◇ Devices with higher salt spray tolerance level can be installed in an area within 1500 m
sea.
● After unpacking, if the packing bag is damaged or leaking air, and the desiccant particles
are of different colors, the normal use of the Device will not be affected.
● For the Device that supports laser, do not aim the laser directly at eyes. And keep a proper
distance from the flammable to avoid fire.
● Contact your local retailer or customer service center if the Device is abnormal. Do not
disassemble or repair the product by yourself. We will assume no responsibility for any
problems caused by unauthorized modifications, disassembly or repair, incorrect
installation or use, and overuse of certain components.
III
Power Requirements
● All installation and operations shall conform to local electrical safety regulations.
● Turn off the power and disconnect the power cord immediately if there is water or liquid
falling into the Device. And contact your local retailer or customer service center.
● The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV)
standard, and supply power with rated voltage which conforms to Limited Power Source
requirement according to IEC60950-1. Note that the power supply requirement is subject to
the device label.
● Use the power adapter provided by legitimate manufacturers.
● Do not connect several cameras to one power adapter. It may result in overheat or fire if it
exceeds the rated load.
● Make sure that the power is off when you connect the cables, and install or uninstall the
Device.
● Turn off the power and disconnect the power cord immediately if there is any smoke,
disgusting smell, or noise from the Device. And contact your local retailer or customer
service center.
Cleaning Requirements
● Clean the enclosure with soft cloth. To remove the dirt, you can dip the soft cloth in proper
detergent, wring the soft cloth out, and then dry the enclosure with soft cloth.
● Do not use gasoline, paint thinner or other chemicals to clean the enclosure; otherwise it
might result in enclosure transfiguration or paint flake.
● Read all the manuals included before using chemical cloth. Avoid long time touch between
the plastic or rubber material and the enclosure. It might result in device damage and paint
flake.
IV
Table of Contents
Foreword ............................................................................................................................................... I
Important Safeguards and Warnings ................................................................................................ III
1 Installation Preparation .................................................................................................................... 1
1.1 Basic Requirements ................................................................................................................. 1
1.2 Installation Check ..................................................................................................................... 1
1.3 Cable Preparation ..................................................................................................................... 1
1.3.1 Video Cable Requirements............................................................................................... 1
1.3.2 RS-485 Cable Requirements ............................................................................................ 2
1.3.3 Selecting Power Cable ..................................................................................................... 2
1.3.3.1 Power Cable .............................................................................................................. 2
1.3.3.2 PoE Power Cable ...................................................................................................... 3
2 Cables ............................................................................................................................................... 4
2.1 Cable Description ..................................................................................................................... 4
2.2 Cable Connection ..................................................................................................................... 5
2.2.1 Alarm Cable Connection .................................................................................................. 5
2.2.2 Thunder-Proof Cable Connection .................................................................................... 6
2.2.2.1 Outdoor ..................................................................................................................... 6
2.2.2.2 Indoor ........................................................................................................................ 8
3 RS-485 Cable .................................................................................................................................. 10
3.1 Basic Features ........................................................................................................................ 10
3.2 Common Issues in Use .......................................................................................................... 10
3.3 FAQ on RS-485 Cable ............................................................................................................. 11
4 Wi-Fi Performance .......................................................................................................................... 12
5 Cable Diameter (24V AC) and Transmission Distance ................................................................. 13
6 Cable Diameter (12V DC) and Transmission Distance ................................................................. 14
7 Cable Diameter (24V DC) and Transmission Distance ................................................................. 15
8 Cable Diameter (30V DC) and Transmission Distance ................................................................. 16
9 Cable Diameter (36V DC) and Transmission Distance ................................................................. 18
10 Wire Gauge Reference Sheet ....................................................................................................... 20
Appendix 1 Cybersecurity Recommendations ................................................................................ 21
V
1 Installation Preparation
1
Table 1-1 Cables and maximum transmission distance (network)
Model Maximum Transmission Distance (ft/m)
RG59/U 750 ft/229 m
RG6/U 1,000 ft/305 m
RG11/U 1,500 ft/457 m
2
1.3.3.2 PoE Power Cable
3
2 Cables
The cables of different models vary, and the actual product shall prevail. The manual will
introduce the cables as complete as possible.
Figure 2-1 Cables
4
No. Description
2 DC power input port
24V AC power input
● Red: V+
3 ● Black: V–
● Yellow-green: Grounding cable
RS-485
4 ● Yellow: A+
● Orange: B–
5 Video output port
6 Ethernet port
● White: Audio input
7 ● Red: Audio output
● Black: Audio grounding cable
● Blue: Alarm output 1
● Black: Alarm output 2
8 ● Green: Contact switch 1
● Pink: Contact switch 2
● Yellow-green: Grounding cable
● Red: Alarm input 1
● Brown: Alarm input 2
● Grey: Alarm input 3
9 ● Light green: Alarm input 4
● Purple: Alarm input 5
● White: Alarm input 6
● Yellow-black: Alarm input 7
5
2.2.2 Thunder-Proof Cable Connection
The following installation figures are for reference only, and the actual product shall prevail.
This chapter takes PTZ camera as an example.
2.2.2.1 Outdoor
Transient voltage suppressor (TVS) is applied to protect the Device against voltage spikes and
overvoltage below 6000V. However, it is still necessary to do operations to protect the Device
according to actual conditions.
● The signal transmission cable must stay at least 50 m away from high voltage devices and
high voltage wires.
● When laying cables outdoors, try to lay them under the eaves.
● At open places, lay cables underground by means of hermetic steel tube, and then do
equipotential grounding to both ends of steel tubes. Laying overhead power cables are
prohibited.
● At places with severe thunderstorms and induced voltage (like substation), you need to
prepare high-powered lightning protection devices and lightning conductors.
● When laying cables and connecting lightning protection devices, you must comply with
regional laws and regulations.
● You must do equipotential grounding to the electric system. The grounding device must
meet the requirements of anti-jamming and conform to your local electrical safety code.
The grounding device shall not form short circuit to N (neutral) line of high voltage power
grid or be mixed with other wires. When the electrical system is connected to the ground
cable, the impedance cannot exceed 4Ω and the cross-sectional area of the earth lead
cannot exceed 25 mm2.
6
Figure 2-2 Installing lightning protection devices outdoors
7
Figure 2-3 Installing lightning protection devices outdoors (2)
2.2.2.2 Indoor
You shall use multiple copper cables whose cross-sectional area is not less than 25 mm2 to
connect the yellow-green grounding cable/grounding screws to the indoor equipotential
grounding terminals.
8
Figure 2-4 Installing lightning protection devices indoors
9
3 RS-485 Cable
To fix the issues, it is recommended to use RS-485 distributors. The RS-485 distributor can
help avoid the common connection issues so as to improve transmission quality.
10
Figure 3-2 Connecting method with RS-485 distributors
11
4 Wi-Fi Performance
12
5 Cable Diameter (24V AC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions
shall prevail. The following table shows the maximum transmission distance of cables with
certain diameter when the 24V AC power source voltage loss rate is below 10%.
For devices powered by alternating current, the maximum voltage loss rate allowed is 10%.
For example, when a device of 20W rated power is installed 122 feet (37 m) away from the
transformer, the minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot
(m).
Table 5-1 Cable diameter (24V AC) and transmission distance
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
5 489 (149) 763 (233) 1193 (364) 3053 (931)
10 244 (74) 382 (116) 596 (182) 1527 (465)
15 163 (50) 254 (77) 398 (121) 1018 (310)
20 122 (37) 191 (58) 298 (91) 763 (233)
25 98 (30) 152 (47) 239 (73) 611 (186)
30 81 (25) 127 (39) 199 (61) 509 (155)
35 70 (21) 109 (33) 170 (52) 436 (133)
40 61 (19) 95 (29) 149 (45) 382 (116)
45 54 (16) 85 (26) 133 (41) 339 (103)
50 49 (15) 76 (23) 119 (36) 305 (93)
55 44 (13) 69 (21) 108 (33) 278 (85)
60 41 (12) 64 (20) 99 (30) 254 (77)
65 38 (12) 59 (18) 92 (28) 235 (72)
70 35 (11) 55 (17) 85 (26) 218 (66)
75 32 (10) 51 (16) 80 (24) 204 (62)
80 31 (9) 48 (15) 75 (23) 191 (58)
85 29 (9) 45 (14) 70 (21) 180 (55)
90 27 (8) 42 (13) 66 (20) 170 (52)
95 26 (8) 40 (12) 63 (19) 161 (49)
100 24 (7) 38 (12) 59 (18) 153 (47)
13
6 Cable Diameter (12V DC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions
shall prevail. The following table shows the maximum transmission distance of cables with
certain diameter when the 12V DC power source voltage loss rate is below 10%.
For devices powered by direct current, the maximum voltage loss rate allowed is 10%. The
cables mentioned in the following table are all copper cables with electrical resistivity
.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot
(m).
14
7 Cable Diameter (24V DC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions
shall prevail. The following table shows the maximum transmission distance of cables with
certain diameter when the 24V DC power source voltage loss rate is below 10%.
For devices powered by direct current, the maximum voltage loss rate allowed is 10%. The
cables mentioned in the following table are all copper cables with electrical resistivity
.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot
(m).
Table 7-1 Cable diameter (24V DC) and transmission distance
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
5 489 (149) 763 (233) 1193 (364) 3053 (931)
10 244 (74) 382 (116) 596 (182) 1527 (465)
15 163 (50) 254 (77) 398 (121) 1018 (310)
20 122 (37) 191 (58) 298 (91) 763 (233)
25 98 (30) 153 (47) 239 (73) 611 (186)
30 81 (25) 127 (39) 199 (61) 509 (155)
35 70 (21) 109 (33) 170 (52) 436 (133)
40 61 (19) 95 (29) 149 (45) 382 (116)
45 54 (16) 85 (26) 133 (41) 339 (103)
50 49 (15) 76 (23) 119 (36) 305 (93)
55 44 (13) 69 (21) 108 (33) 278 (85)
60 41 (12) 64 (20) 99 (30) 254 (77)
65 38 (12) 59 (18) 92 (28) 235 (72)
70 35 (11) 55 (17) 85 (26) 218 (66)
75 33 (10) 51 (16) 80 (24) 204 (62)
80 31 (9) 48 (15) 75 (23) 191 (58)
85 29 (9) 45 (14) 70 (21) 180 (55)
90 27 (8) 42 (13) 66 (20) 170 (52)
95 26 (8) 40 (12) 63 (19) 161 (49)
100 24 (7) 38 (12) 60 (18) 153 (47)
15
8 Cable Diameter (30V DC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions
shall prevail. The following table shows the maximum transmission distance of cables with
certain diameter when the 30V DC power source voltage loss rate is below 20%.
For devices powered by direct current, the maximum voltage loss rate allowed is 20%. For
example, when a device of 150W rated power is installed 45 feet (14 m) away from the
transformer, the minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot
(m).
Table 8-1 Cable diameter (36V DC) and transmission distance
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
5 1357 (414) 2120 (646) 3313 (1010) 8481 (2585)
10 678 (207) 1060 (323) 1656 (505) 4241 (1293)
15 452 (138) 707 (215) 1104 (336) 2827 (862)
20 339 (103) 530 (162) 828 (252) 2120 (646)
25 271 (83) 424 (129) 663 (202) 1696 (517)
30 226 (69) 353 (108) 552 (168) 1414 (431)
35 194 (59) 303 (92) 473 (144) 1212 (369)
40 170 (52) 265 (81) 414 (126) 1060 (323)
45 151 (46) 236 (72) 368 (112) 942 (287)
50 136 (41) 212 (65) 331 (101) 848 (258)
55 123 (37) 193 (59) 301 (92) 771 (235)
60 113 (34) 177 (54) 276 (84) 707 (215)
65 104 (32) 163 (50) 255 (78) 652 (199)
70 97 (30) 151 (46) 237 (72) 606 (185)
75 90 (27) 141 (43) 221 (67) 565 (172)
80 85 (26) 133 (41) 207 (63) 530 (162)
85 80 (24) 125 (38) 195 (59) 499 (152)
90 75 (23) 118 (36) 184 (56) 471 (144)
95 71 (22) 112 (34) 174 (53) 446 (136)
100 68 (21) 106 (32) 166 (51) 424 (129)
100 68 (21) 106 (32) 166 (51) 424 (129)
110 62 (19) 96 (29) 151 (46) 386 (118)
16
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
120 57 (17) 88 (27) 138 (42) 353 (108)
130 52 (16) 82 (25) 127 (39) 326 (99)
140 48 (15) 76 (23) 118 (36) 303 (92)
150 45 (14) 71 (22) 110 (34) 283 (86)
160 42 (13) 66 (20) 104 (32) 265 (81)
170 40 (12) 62 (19) 97 (30) 249 (76)
180 38 (12) 59 (18) 92 (28) 236 (72)
190 36 (11) 56 (17) 87 (27) 223 (68)
200 34 (10) 53 (16) 83 (25) 212 (65)
17
9 Cable Diameter (36V DC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions
shall prevail. The following table shows the maximum transmission distance of cables with
certain diameter when the 36V DC power source voltage loss rate is below 25%.
For devices powered by direct current, the maximum voltage loss rate allowed is 25%. For
example, when a device of 150W rated power is installed 76 feet (23 m) away from the
transformer, the minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot
(m).
Table 9-1 Cable diameter (36V DC) and transmission distance
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
5 2290 (698) 3578 (1091) 5591 (1704) 14312 (4362)
10 1145 (349) 1789 (545) 2795 (852) 7156 (2181)
15 763 (233) 1193 (364) 1864 (568) 4771 (1454)
20 572 (174) 895 (273) 1398 (426) 3578 (1091)
25 458 (140) 716 (218) 1118 (341) 2862 (872)
30 382 (116) 596 (182) 932 (284) 2385 (727)
35 327 (100) 511 (156) 799 (244) 2045 (623)
40 286 (87) 447 (136) 699 (213) 1789 (545)
45 254 (77) 398 (121) 621 (189) 1590 (485)
50 229 (70) 358 (109) 559 (170) 1431 (436)
55 208 (63) 325 (99) 508 (155) 1301 (397)
60 191 (58) 298 (91) 466 (142) 1193 (364)
65 176 (54) 275 (84) 430 (131) 1101 (336)
70 164 (50) 256 (78) 399 (122) 1022 (312)
75 153 (47) 239 (73) 373 (114) 954 (291)
80 143 (44) 224 (68) 349 (106) 895 (273)
85 135 (41) 210 (64) 329 (100) 842 (257)
90 127 (39) 199 (61) 311 (95) 795 (242)
95 121 (37) 188 (57) 294 (90) 753 (230)
100 114 (35) 179 (55) 280 (85) 716 (218)
110 104 (32) 163 (50) 254 (77) 651 (198)
120 95 (29) 149 (45) 233 (71) 596 (182)
18
Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
130 88 (27) 138 (42) 215 (66) 550 (168)
140 82 (25) 128 (39) 200 (61) 511 (156)
150 76 (23) 119 (36) 186 (57) 477 (145)
160 72 (22) 112 (34) 175 (53) 447 (136)
170 67 (20) 105 (32) 164 (50) 421 (128)
180 64 (20) 99 (30) 155 (47) 398 (121)
190 60 (18) 94 (29) 147 (45) 377 (115)
200 57 (17) 89 (27) 140 (43) 358 (109)
19
10 Wire Gauge Reference Sheet
20
Appendix 1 Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic
steps toward protecting and strengthening networks and networked appliances will make them
less susceptible to attacks. Below are some tips and recommendations on how to create a
more secured security system.
Mandatory actions to be taken for basic equipment network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
● The length should not be less than 8 characters;
● Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols;
● Do not contain the account name or the account name in reverse order;
● Do not use continuous characters, such as 123, abc, etc.;
● Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
● According to the standard procedure in Tech-industry, we recommend to keep your
equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the
system is equipped with the latest security patches and fixes. When the equipment is
connected to the public network, it is recommended to enable the "auto-check for
updates" function to obtain timely information of firmware updates released by the
manufacturer.
● We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your equipment network security:
1. Physical Protection
We suggest that you perform physical protection to equipment, especially storage devices.
For example, place the equipment in a special computer room and cabinet, and implement
well-done access control permission and key management to prevent unauthorized
personnel from carrying out physical contacts such as damaging hardware, unauthorized
connection of removable equipment (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or
cracked.
3. Set and Update Passwords Reset Information Timely
The equipment supports password reset function. Please set up related information for
password reset in time, including the end user’s mailbox and password protection
questions. If the information changes, please modify it in time. When setting password
protection questions, it is suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024~65535, reducing the risk of outsiders being able to guess which ports you
21
are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure
communication channel.
7. Enable Whitelist
We suggest you to enable whitelist function to prevent everyone, except those with
specified IP addresses, from accessing the system. Therefore, please be sure to add your
computer’s IP address and the accompanying equipment’s IP address to the whitelist.
8. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the equipment, thus
reducing the risk of ARP spoofing.
9. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
10. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,
etc., to reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to
the following services:
● SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
● SMTP: Choose TLS to access mailbox server.
● FTP: Choose SFTP, and set up strong passwords.
● AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
11. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that
you use encrypted transmission function, to reduce the risk of audio and video data being
stolen during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
12. Secure Auditing
● Check online users: we suggest that you check online users regularly to see if the
device is logged in without authorization.
● Check equipment log: By viewing the logs, you can know the IP addresses that were
used to log in to your devices and their key operations.
13. Network Log
Due to the limited storage capacity of the equipment, the stored log is limited. If you need
to save the log for a long time, it is recommended that you enable the network log function
to ensure that the critical logs are synchronized to the network log server for tracing.
14. Construct a Safe Network Environment
In order to better ensure the safety of equipment and reduce potential cyber risks, we
recommend:
● Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network.
● The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to
use VLAN, network GAP and other technologies to partition the network, so as to
achieve the network isolation effect.
● Establish the 802.1x access authentication system to reduce the risk of unauthorized
22
access to private networks.
23