Membership Agreement Acknowledgement

Welcome to WTF Gyms! As a premier health and fitness community,

we are dedicated to supporting your wellness journey through our
comprehensive facilities, diverse training options, and cutting-edge
technology. This agreement outlines the terms of your membership,
granting you access to our wide array of fitness equipment, classes,
and amenities tailored to suit all levels of experience and fitness
goals. Our goal is to provide an environment that is not just a gym
but a cornerstone of your lifestyle, where you can pursue your health
objectives in a supportive, state-of-the-art setting. By joining our
community, you commit to a partnership that is focused on achieving
personal growth and fostering well-being within our collaborative,
vibrant fitness culture.

Membership Terms and Conditions

At WTF Gyms, our membership options are crafted with flexibility and
convenience in mind, designed to accommodate the diverse needs
and preferences of our community.

Recurring Memberships: These memberships are auto-renewing

contracts that provide uninterrupted access to our facilities and
services. Members opting for this type of membership benefit from a
continuous fitness experience without the hassle of monthly
renewals. Please note that all recurring memberships are non-
refundable, emphasizing commitment to your fitness journey.

Our recurring membership at WTF Gyms is designed for ease and

convenience, allowing for an auto-debit payment each month from
your account. This flexible payment model is to ensure that your
fitness routine continues uninterrupted. However, it's important to
note that if a recurring payment fails or is paused due to actions from
the member's side, the privilege of the recurring membership will be
revoked. Following such an event, the member will only be able to
continue their journey with WTF Gyms through one-time payment
options.

Members are advised to ensure that there is sufficient balance in

their account as the due date for their recurring membership
payment approaches. We proactively communicate with our
members regarding their upcoming payments through WhatsApp
notifications, IVR calls, and emails to prevent any service
interruptions. Your cooperation helps us maintain the high standard
of service and gym experience that all WTF Gym members deserve.

One-Time Memberships: For those seeking a short-term fitness

solution or those who prefer not to commit to auto-renewals, we offer
one-time memberships. These memberships are paid in full upfront
and provide the same access to our gym facilities as recurring
memberships. Depending on the plan selected (3, 6, or 12 months),
members can freeze their membership once for a period of 15 days,
30 days, or 45 days, respectively.

Freezing Policy: Life can be unpredictable, and we understand that.

Our freezing policy allows members to pause their one-time
membership for a designated period, ensuring they can return to
their fitness routine without losing the value of their investment.

Refund Policy: At WTF Gyms, we strive for transparency and

fairness. Recurring memberships are non-refundable to maintain the
integrity of our service and membership community. However, we do
provide prorated refunds for one-time memberships under certain
circumstances, such as medical reasons, which would be detailed in
the subsequent sections of this agreement.

By choosing WTF Gyms, members are entering into a partnership

that prioritizes their health and fitness, supported by our
commitment to excellence and community spirit. Every membership
agreement is a step towards achieving personal wellness goals within
our supportive and dynamic environment.

Notification of Recurring Payments

We at WTF Gyms are committed to ensuring that you are well

informed about your subscription payments. Prior to the due date of
your next recurring payment, you will receive timely notifications
from several sources: your bank, your payment app, our payment
gateway processor Cashfree, and directly from us at WTF Gyms.
These notifications serve as reminders to provide you with sufficient
time to take any necessary action regarding your subscription.
Should you need to cancel, pause, or modify your subscription, these
advance notifications are designed to facilitate that process
efficiently, ensuring that you have full control over your membership
and billing.

Payment Terms

In our gym, payment schedules are meticulously designed to ensure

ease and flexibility for our members. Payment for memberships,
whether recurring or one-time, is due at the beginning of each billing
cycle. For recurring memberships, we have an auto-debit system in
place to streamline the process, requiring members to maintain
sufficient funds in their account to avoid payment failures.

Should a payment fail to process due to insufficient funds or any

other reason, members will be promptly notified via their preferred
contact method. They will then have a grace period of 24 hours to
rectify the situation before their membership is temporarily
suspended. It's crucial to keep your contact information up to date to
receive these notifications promptly.

We accept various payment methods, including credit/debit cards,

online bank transfers, and payments through selected mobile
wallets, catering to the diverse preferences of our members. Our
goal is to make the payment process as convenient as possible while
ensuring that our operations run smoothly and efficiently, allowing us
to continue offering top-notch fitness services.

By opting for a recurring subscription, you authorize WTF to

automatically charge the membership fee to your designated
payment method each month on the scheduled due date. Should you
decide to discontinue your membership, it is your responsibility to
cancel the subscription through the provided app prior to the due
date. Failure to cancel will result in the monthly membership amount
being deducted as per the recurring payment authorization. Please
note that WTF is not liable for any deductions made as a result of this
authorization. It is imperative that you manage your subscription
preferences within the app to avoid unwanted charges.

If you choose to cancel your recurring subscription before the

completion of the 12-month term, while you retain full rights to do
so, please be aware that WTF will discontinue the benefits associated
with the recurring membership. These benefits, offered as part of the
commitment to a 12-month recurring payment plan, include a
comprehensive package of services such as personalized nutrition
plans, access to online classes, tailored workout schedules, and
more. It's important to note that if you cancel your recurring
subscription at any point within the 12-month period, any future
subscriptions will only be eligible for one-time payment options, and
the associated recurring subscription benefits will no longer be
available to you.

Cancellation and Refund Policy

At WTF Gyms, we aim to make our membership policies as

transparent and member-friendly as possible. While we encourage
continuity and consistency in your fitness journey, we understand
that circumstances change. Members can cancel their one-time
memberships; however, all recurring memberships are non-
refundable and designed to foster commitment to personal health
goals. To cancel, members must notify us 30 days in advance of their
next billing cycle to prevent further charges.

Refunds for one-time memberships are considered on a case-by-case

basis, primarily for medical reasons or significant life events, with
appropriate documentation. The refund amount, if applicable, is
prorated based on the usage of the gym facilities up to the
cancellation date. It's important to note that service fees or
administrative charges are non-refundable.

Our refund policy is structured to maintain the high quality of our

services and facilities. We invest significantly in providing an
exceptional fitness experience, and the policy ensures we can
continue to offer this level of service to all our members. We
encourage members to review their plans and commitments
carefully to select the best option that suits their fitness journey.

Facility Usage

Upon joining our gym, every member is entitled to a comprehensive

fitness orientation led by our skilled trainers. This initial session is
pivotal in acquainting members with our wide array of equipment,
ensuring they utilize each piece safely and effectively to align with
their fitness goals.

Our gym boasts an extensive range of cardiovascular equipment,

including treadmills, bikes, and crosstrainers. For those new to these
machines, we emphasize the importance of starting with the
equipment at rest, securely fastening personal items, and gradually
commencing their workout to ensure safety and prevent injury.

In the realm of strength training, our facility offers a diverse selection

of equipment designed for various muscle groups. Members are
guided on adjusting the equipment to fit their physique correctly,
ensuring an effective and safe workout session. It's crucial to start
with weights within one's capacity and prioritize proper form over
lifting heavier weights.

The gym enforces robust security measures, including round-the-

clock surveillance, to create a safe workout environment. Members
are urged to be vigilant, particularly during entry and exit, and are
reminded that their activities within the gym premises are monitored
for their safety.

Our restrooms and showers are designed with privacy and safety in
mind, equipped with bolt locks and maintained to prevent slippage.
Members are encouraged to use these facilities responsibly,
maintaining cleanliness and safety.

In the event of power outages, severe weather, or fire, the gym has
established emergency protocols to safeguard our members. These
include fail-safe mechanisms for exits during power outages and
clear instructions for evacuation in case of fire.

Lastly, for any injuries or first aid requirements, our gym is equipped
with a first aid kit for minor injuries, with emergency numbers readily
available for more severe cases. Members are reminded to report
any injuries or equipment malfunctions to staff immediately.

Through these detailed guidelines, we aim to foster a secure,

effective, and enjoyable fitness environment for all our members.

Safety and Liability

At WTF Gyms, safety and minimizing liability are paramount. We
adhere to rigorous safety protocols, including regular equipment
checks and emergency preparedness drills, to ensure a secure
environment for all members. Members are oriented on safety
procedures for each piece of equipment during their initial gym
orientation to prevent accidents. In the event of an emergency, clear
procedures are in place, including evacuation routes and emergency
contact numbers displayed prominently around the gym. All
members must sign a liability waiver acknowledging the inherent
risks of gym use, which also details the gym's protocols for
addressing potential injuries or accidents, emphasizing our
commitment to member safety while clarifying responsibilities.

By signing this membership agreement, members enter into a legally

binding arrangement that doubles as a liability waiver. This waiver
acknowledges the inherent risks associated with gym use, including
potential injuries from equipment use or physical activity. It stipulates
that members fully comprehend these risks and agree to not hold
WTF Gyms accountable for any injuries or accidents that might occur
during their use of the facilities. This agreement is crafted to protect
both the members and the gym legally, ensuring all parties are
aware of their rights and responsibilities, thereby creating a safe and
respectful workout environment.

Code of Conduct

At WTF Gyms, our Code of Conduct is designed to ensure a safe,

respectful, and welcoming environment for all members. We expect
all gym-goers to adhere to a respectful behavior towards fellow
members and staff, maintain cleanliness by wiping down equipment
after use, and follow gym etiquette by sharing equipment and
keeping noise levels to a minimum. Our dress code requires
appropriate athletic attire that is respectful and conducive to a
workout environment. Any form of harassment, intimidation, or
discrimination is strictly prohibited. Members are also expected to
follow staff instructions and report any misconduct or safety
concerns. This code ensures a positive gym experience for everyone.

Default and Termination

In the event of a violation of gym policies or terms of the
membership agreement, WTF Gyms reserves the right to terminate a
membership. This termination process is designed to ensure fairness
while protecting the integrity of the gym community and its
operations. Circumstances that may lead to termination include, but
are not limited to, failure to adhere to the gym's code of conduct,
repeated late payments, misconduct, or any actions that compromise
the safety and well-being of other members or staff. Upon
determination that a violation has occurred, the member will be
notified and given an opportunity to address the issue, depending on
its severity. However, for serious infractions, WTF Gyms maintains
the authority to terminate the membership immediately to safeguard
its community and facilities. In such cases, members may be barred
from rejoining in the future, emphasizing the importance of adhering
to all gym policies and respecting the community standards set forth
by WTF Gyms.

MEMBER RELEASE

I, Alok pandey, acknowledge and agree that I understand how to

use all of the equipment, exits, and security devices at Witness the
Fitness Pvt. Ltd. (WTF Gyms). I have read and understood the above-
stated policies and procedures regarding the club's facilities and
equipment, and I agree to abide by them. I understand the risks,
including serious injury and/or death associated with using exercise
equipment and exercising alone without the aid of a trainer or
supervision and the presence of club staff on the premises.

I expressly agree that this release is intended to be as broad as

permitted by the laws of the state, and if a portion of the release is
held invalid, it is agreed that the balance shall, notwithstanding,
continue in full legal effect. I understand that the owner of this
facility, Witness the Fitness Pvt. Ltd, is relying on this release in
agreeing to perform services, and I agree that this release shall be
legally binding, and the terms of the release are contractual and not
just a mere recital.

By proceeding with this membership, I acknowledge and agree that

should there be insufficient funds in my account to meet the due
payment on the scheduled date, my bank reserves the right to levy a
processing fee for which WTF Gyms holds no responsibility and over
which it exercises no control. It is my responsibility to ensure
adequate funds are available to fulfill the recurring subscription
payments. Should a payment fail due to insufficient funds, I may
incur a charge from my bank, as per their individual ECS (Electronic
Clearing Service) return charge policies. To avoid such charges and
ensure uninterrupted service, I commit to maintaining the necessary
balance for the successful processing of my subscription fees.

Verification Mode: OTP

Member Details

Member Name: Alok pandey

Mobile Number: 8505992938

Subscription Details

Gym Name: WTF Exclusive Gym, Niti Khand 1 Indirapuram

Plan Name: Monthly
Membershp Type: regular
Price: ₹1500