POWR 3.0 Create A PIckup Instructions

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POWR Request – A Walkthrough

URL: https://www.cisco-global-returns.com/rmalogin.do

Click here using a Cisco ID

Sign in with an RMA # and email


POWR 3.0 Dashboard

Enter RMA number and click


“Request Return”
Set Pickup Location

Change Pick up
Location

ABC Company Joe Jones


Jones Rd Jones Rd
Jonesville, MA 99999 Jonesville, MA 99999

Edit button to change Enter Special Site


Joe Jones Joe Jones
Jones Rd
Contact Info Jones Rd Instructions if needed
Jonesville, MA 99999 Jonesville, MA 99999

Advance to the next


step once editing
complete
Change Pickup Location

Add new pickup


location info
ABC Company Joe Jones
Jones Rd Jones Rd
Jonesville, MA 99999 Jonesville, MA 99999

Joe Jones Joe Jones


Jones Rd Jones Rd
Jonesville, MA 99999 Jonesville, MA 99999
Schedule Pickup – Step 1

Special Equipment
Fill in needed options
weight and
dimension info
Click on continue
Schedule Pickup – Step 1

Choose your carrier, day and


time

Click on Next
Schedule Pickup – Step 3

ABC Company Joe Jones


Jones Rd Jones Rd
Jonesville, MA 99999 Jonesville, MA 99999

Acknowledgement must be
checked to complete the pickup

Click submit to
Joe Jones Joe Jones
Jones Rd Jones Rd finish request
Jonesville, MA 99999 Jonesville, MA 99999
POWR 3.0
Confirmation Screen

Print Labels

Email Labels

Tracking number for


Click Finish to
Pick up Request
return to the
Dashboard

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