Guida Eu Acquisto en

1 - SERVICE DESCRIPTION
2 - PURCHASES AND PAYMENTS
3 - SAFE PAYMENT
4 - PRICES
5 - DELIVERY
6 - CANCELLATION
7 - ELECTRONIC INVOICING
8 - OPERATOR'S LIABILITY
9 - COMPLAINTS
10 – T-TICKET SHPK - RIGHTS AND LIABILITY
1 - SERVICE DESCRIPTION
The e-commerce service supplied by T-ticket provides the opportunity to buy a range of
products and services and book tickets for various events online through this website.
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2 - PURCHASES AND PAYMENTS
Products may be purchased online with credit cards by following the instructions illustrated
during the online purchasing procedure.
Credit cards accepted for payment only include: VISA - MASTERCARD - MONETAOLINE -
JCB - AMEX - DINERS. Some cards are not available at all stores. The list of accepted credit
cards in this store, is visible at the time of payment.
You will receive the confirmation of payment in an ad hoc web page after having completed the
purchase procedure and by e-mail within few minutes.
Should you enter an invalid email address during the registration procedure, you will not receive
the confirmation email. In this case you can check at any time that your purchase has been
completed by displaying the "RECOVER/DISPLAY TRANSACTION" webpage.
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3 - SAFE PAYMENT
Credit card transactions through the e-commerce service by TMaster are fully secure because
they are made through the system fully managed by the acquirer. Neither the manager nor the
operator know the codes of credit cards as managed by the acquirer. No trace of credit card
numbers ever remains in our files: only the credit card acquirer can trace them back if necessary.
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4 - PRICES
The face value of products and services may be subject to surcharges deriving from
the commission fees due to the service operators and for the management of credit cards.
The surcharge may be calculated as a fixed amount or as percentage of the face value of the
product/service.
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5 - DELIVERY
Online purchase of Tickets and Services
Tickets and services must be collected from the operator's premises by submitting the number of
the order supplied upon completion of the payment procedure. This number is always available
on the "RECOVER/DISPLAY TRANSACTION" web page.
Ticketless ("Home Ticket" or Ticket Print@Home)

If the "Home Ticket" or "Print@Home" procedures are implemented, there is no need to collect a
paper ticket since the "Home Ticket" or "Print@home" receipt is valid for access.
However, the receipt need to be electronically validated through the validation system available
at the entrance of the event.
The electronic validation through the access control system is envisaged by the law and the
"Home Ticket" or "Print@home" system, since it replaces the validation of paper tickets.
Online purchase of goods

Goods are usually delivered to the customer's address by express courier. Forwarding charges are
incurred by the buyer.
In case of deliveries abroad, delivery time will vary according to the country of destination and
are explicitly reported during the purchase procedure.
With reference to express courier deliveries, T-ticket will be responsible for the goods only until
the delivery data are notified to the operator. After that moment T-ticket may not be held
responsible if the goods are not delivered.
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6 - CANCELLATION
Tickets
The Organisers decided that the purchase of tickets may not be cancelled and the date of the
event may not be changed.
Pursuant to the following articles of the Civil Code, all users of this sale service may not cancel
their online payments. If this is the case, pursuant following articles of the Civil Code, we shall
refer the matter to the Judicial authorities and the relevant costs shall be incurred by the buyers.
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7 - ELECTRONIC INVOICING
By accepting the terms of sale and completing the purchase procedure, the buyer accepts that the
invoice for the goods and services is notified only in electronic format.
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8 - OPERATOR'S LIABILITY
Operators and on-line stores collaborating with the e-commerce service supplied by T-ticket are
responsible for the products and services sold online. In case of defects, flaws or other failures,
the operators are responsible for refunding the face value of the goods.
Commission fees shall not be refunded.
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9 - COMPLAINTS
All the information about the goods and services included in the T-ticket website are notified by
the operators and online stores participating in our service. Therefore, we are not responsible for
any incorrect information.
Nevertheless we apologize in advance for any inconvenience. We shall be grateful if you can
send your comments by email to [email protected].
Your comments will be very useful improve our service.
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10 – T-TICKET SHPK - RIGHTS AND LIABILITY
T-ticket shall not shoulder any responsibility either direct or indirect damage of any kind which may
derive from the services supplied.
Moreover, T-ticket reserves the right to withdraw, modify, interrupt or cancel any function or service
for organisational or technical reasons.

Guida Eu Acquisto en

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Guida Eu Acquisto en

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1 - SERVICE DESCRIPTION

2 - PURCHASES AND PAYMENTS

10 – T-TICKET SHPK - RIGHTS AND LIABILITY

Ticketless ("Home Ticket" or Ticket Print@Home)

Online purchase of goods

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