Telephone Conversations

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I can’t live without my phone !

1. Use the words in the box to complete the paragraph describing how to make a
phone call.
replace the receiver, leave a message, insert, who you are, you are calling
say, dialing tone, you want to speak, dial, pick, the receiver, greet

First you ……………………the coin/card and …………..up ………………..


You ………………..the number and listen for the………………… Then you
…………………….the person and say………………… Next you say
who………………….to or ask to……………….. Finally you ………….. goodbye
and ………………. .

2. Read the article and put the paragraphs into the correct order. What is each paragraph about?

NO MOBILE PHONES AT SCHOOL


Furthermore, parents who work may need to contact their children. For example, if a parent has to
work late, the student has to be told if arrangements have been made for a relative or neighbour to look
after them.

In conclusion, I feel that students should be allowed to take mobile phones to school for use in an
emergency. However, all phones should certainly be turned off during lessons.

Nowadays more and more students bring their mobile phones to school. While I believe that students
should carry mobile phones in case of emergency, I am strongly opposed to these phones being used at
school, particularly in the classroom.

On the other hand, nothing is more disruptive during a lesson than the sound of a mobile phone
ringing or playing an annoying tune. Moreover, students who send and receive text messages in class
are not paying attention to the lesson.

Firstly, many students travel to and from school without their parents. Therefore, it is important for
them to have a mobile phone in case they need help or have an accident on the way to school or home.

3. Replace the linking words from the text with synonyms from the list below!
 in addition  also  to sum up  although  as a result  to begin with

 nonetheless  in contrast  for instance

Now I really feel good about myself…

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4. Use the notes to write a telephone conversation. Harry is calling his father at his office
but he is not there. His secretary answers the phone.

Secretary: (Answers the phone) ……………………………………………………………


Harry: (Says who he is and that he wants to speak to his father (Mr. Roberts))
………………………………………………………………………………………
Secretary: (Asks Harry to wait a moment) …………………………………………………
(Explains that his father is not in and asks if there is a message)
…………………………………………………………………………………..
Harry: (Asks the secretary to tell his father to call him before 2 p.m. and leaves a number)
………………………………………………………………………………………
Secretary: (Apologizes and asks Harry to repeat the number)
……………………………………………………………………………………
Harry: (Repeats the number) ……………………………………………………………….
Secretary: (Repeats the number) ……………………………………………………………
Harry: (Confirms that it is correct and thanks the secretary)
………………………………………………………………………………………
Secretary: (Says goodbye) ………………………………………………………………….
Harry: (Says goodbye) ………………………………………………………………………

5. Complete the three telephone conversations. Use the phrases from the box!

A Hello. Chesswood 4576


No, it isn’t. I’ll just get her. B Hello. Is that Liz?
Can I take a message? A ………………………………..
Great! See you on Sunday at ten. Bye! C Hello, Liz here.
Never mind. Perhaps next time. Bye! B Hi, Liz. It’s Tom. Listen!
This is Jo speaking. ……………………………….?
I’ll ring back later. C Oh sorry, Tom. I can’t. I’m
I’m having a party on Saturday. Can you come? going to my sister’s wedding.
Can I speak to the manager, please? B ………………………………..
C Bye!

A Hello. Barclays Bank, Reading.


B Hello.
………………………………..?
A Hold on. I’ll put you through… I’m
A Hello. 276694. afraid Mr. Smith isn’t in his office.
B Hello. Can I speak to Jo, please? …………………………………?
A ……………………………….. B Don’t worry.
B Oh! Hi, Jo. This is Pat. I’m just ……………………………….
ringing to check that Sunday is still OK A All right. Goodbye.
for tennis. B Goodbye.
A Yes. That’s fine.
B ……………………………….
A Bye!

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