Communication Guess Paper 2024 ADC KU

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UNIVERSITY OF KARACHI

BCOM Part II
Business communication
guess paper 2024

Prepared by: Sir Aamir Nazir (MBA in finance, M.Phil.)


Q#01: (a) Define communication and its importance for organization. Why Communication is called life
blood of an organization?
(b) Describe process of communication with the help of flow chart.
Q#02: Explain 9 C`s of communication with the help of example.
Q#03: (a) First impression is the last impression. Give suggestions for a good opening.
(b) Last impression is pasting impression Give suggestion for a good closing.
(c) Differentiate between direct and indirect approach. How indirect approach is used for bad news
messages and persuasive request?
Q#04: (a) Ignorance of law is no excuse. Explain.
(b) Action speaks louder than words. (OR) Body language plays a vital role in communication.
Elaborate.
Q#05: (a) Explain different part of a business letter.
(b) Differentiate between solicited and unsolicited job letter.
(b) Differentiate between sales letter and sales promotion letter.
Q#06: (a) Define market and types of market.
(b) Write functions of a market report.
Q#07: (a) Define Business Report and its functions.
(b) Define advertising and purpose of advertising.
Q#08: (a) Differentiate between listening and hearing.
(b) What are the reasons of poor listening? Give suggestions for good listening.
Q#09: (a) Define leadership and explain various types of leadership styles.
(b) Define dictation and principles for effective dictation.
Q#10: (a) How to become effective interviewer before, during and after interview?
(b) Give suggestions to become effective interviewee before & during interview.

Q#11: Important Short Notes

(i) Basic Organizational plan (ii) Channels of communication (iii) Defamation


(iv) Invasion of privacy (v) Privilege (vi) Non-verbal communication
(vii) Types of interviews (viii) Problem-solving Conference

Q#12: Letters & Reports Writing

Important Letters: CV with covering Letter, Sales Letter, Sales Promotion Letter, Complaint Letter,
Inquiry Letter

Memorandums: Learn and practice the memorandums writing from Past papers & guide book.
Reports: Learn and practice the Memorandum Report Writing from past papers & guide book.

Q#13: Market Terms (Compulsory Question)

All market terms from past papers

(Recommended Book: Business Communication by Muhammad Amin Khalid)

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