Reset Reshape and Rethink New 2023
Reset Reshape and Rethink New 2023
Reset Reshape and Rethink New 2023
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Shopping 3%
43% 57%
Entertainment 17%
Personal health/
11%
leisure services
Professional
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1%
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Four to six times per month
per month
1%
Seven to ten times 5% 17% 23% 13% 20%
20%
Two to three
per month Under HKD
200-499
HKD
500-799
HKD
800-999
HKD
1,000-1,499
times per month
44%
Less than once
11% 5% 2% 4%
32% for month HKD HKD HKD HKD
1,500-1,999 2,000-2,499 2,500-2,999 or o e
Once per month
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1. to introduce more mom-and-pop stores (51%)
2. to introduce more restaurants with unique cuisines/dishes (42%)
3. better customer service (41%)
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18%
Global brands that
currently are not
in on on
15%
Famous chef restaurants
that are currently not
in on on
42%
More restaurants
with unique
c isines ishes
7%
More pet friendly
shoppin centres
14%
More entertainment
or i s n mi ies
18%
More entertainment
or in i i ts O212&
21% 41% 26% 51% 26% 5%
Extended Better More personalised More More experiential retailing - Others
openin ho rs c stomer ser ice ser ices n pro cts mom-and-pop stores that engage customers
stores n pro i e ni e e perience
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