BRM Expected Questions: Q. 1 Define Business Research. What Are The Objectives of Business Research?
BRM Expected Questions: Q. 1 Define Business Research. What Are The Objectives of Business Research?
BRM Expected Questions: Q. 1 Define Business Research. What Are The Objectives of Business Research?
Q. 1 Define Business Research. What are the objectives of Business Research?
a ns: The term Business Research refers to academic research on topics related to questions that
are relevant to the field of business and management and have a social science orientation. We
include in this category research in areas such as organizational behavior, marketing, accounting,
HRM, and strategy, which draw on the social sciences for conceptual and theoretical inspiration.
Objectives of business research:
•1. To gain familiarity with a phenomenon or to achieve new insights into it (studies with this
object in view are termed exploratory or formulative research studies);
•2. To portray accurately the characteristics of a particular individual, situation, or a group (studies
with this object in view are known as descriptive research studies);
•3. To test a hypothesis of a causal relationship between variables (such studies are known as
hypothesis-testing research studies).
.3 Explain the research process flow chart and the various steps required to
Q
perform scientific inquiry with relevant research problems.
ans:
The research process flow chart typically includes the following steps:
1. Identifying a Research Problem: The first step inthe research process is to
identify a problem or question that needs to be solved or answered. This could
be a gap in current knowledge, a societal issue, or a theoretical question.
2. Reviewing Literature: Once the problem has been identified,the researcher
reviews existing literature on the topic. This helps to understand what has
already been discovered and where gaps in knowledge exist.
3. Formulating a Hypothesis: Based on the literaturereview, the researcher
formulates a hypothesis or a set of hypotheses. A hypothesis is a proposed
explanation for a phenomenon, which can be tested.
4. D esign Research: The researcher then designs a study to test the hypothesis.
This includes deciding on the research methodology, selecting a sample, and
determining how data will be collected and analyzed.
5. Collecting Data: The researcher collects data accordingto the study design.
This could involve conducting experiments, surveys, interviews, or
observations.
6. Analyzing Data: The collected data is then analyzed.This could involve
statistical analysis, qualitative analysis, or a combination of both.
7. Interpreting Results: The researcher interprets theresults of the data analysis.
This involves determining whether the data supports the hypothesis, and what
the implications of the findings are.
8. Reporting Findings: Finally, the researcher reportsthe findings. This typically
involves writing a research paper or report, which includes an introduction,
literature review, methodology, results, discussion, and conclusion.
Each of these steps is crucial in ensuring that the research is valid, reliable, and
contributes to the body of knowledge in the field.
ere's how the research process flow chart would be applied to the research problem
H
"Does the use of technology in the classroom improve student learning
outcomes?"
1. Identifying a Research Problem:The researcher identifiesthat the impact of
technology use in the classroom on student learning outcomes is a significant
issue that needs further investigation.
2. Reviewing Literature: The researcher reviews existingstudies on technology
use in the classroom and its effects on student learning outcomes. They find that
while some studies suggest a positive impact, others do not find a significant
effect.
3. Formulating a Hypothesis: Based on the literaturereview, the researcher
hypothesizes that the use of technology in the classroom will improve student
learning outcomes.
4. Design Research: The researcher designs a study wherethey will compare
student learning outcomes in classrooms that use technology (experimental
group) with classrooms that do not (control group).
5. Collecting Data: The researcher collects data on studentlearning outcomes
from both groups, using measures such as test scores, grades, and student
engagement levels.
6. A nalyzing Data: The researcher uses statistical analysis to compare the
learning outcomes of the two groups.
7. Interpreting Results: The researcher finds that thegroup with technology use
in the classroom performed significantly better on the measures of learning
outcomes, supporting the hypothesis.
8. Reporting Findings: The researcher writes a researchpaper detailing the study
design, results, and implications of the findings, contributing to the body of
knowledge on the impact of technology use in the classroom on student learning
outcomes.
This example illustrates how the research process flow chart guides the scientific
inquiry from start to finish.
pplied Vs Fundamental:
A
Applied research aims at finding the Solution for an immediate problem facing a
business organization or society. It includes research related to social, economic &
political trends that may affect a business institution, marketing research, etc
undamental Research is concerned with generalizations and with the formulation of
F
a theory. It includes research concerning human behavior.
• Research design A framework or blueprint for conducting the marketing research
project. It specifies the details of the procedures necessary for obtaining the
information needed to structure and/or solve marketing research problems.
• Research design stands for advance planning of the methods to be adopted for
collecting therelevantdataandthetechniquestobeusedintheiranalysis,keepingin
view the objective of the research and the availability of staff, time and money.
• Before-and-after without control design: In such a design a single test group or area
is selected and the dependent variable is measured before the introduction of the
treatment. The treatment is then introduced and the dependent variable is measured
again after the treatment has been introduced. The effect of the treatment would be
equal to the level of the phenomenon after the treatment minus the level of the
phenomenon before the treatment. The main difficulty of such a design is that with the
passage of time considerable extraneous variations may be there in its treatment effect.
• After-only with control design:In this design, twogroups or areas (test area and
control area) are selected and the treatment is introduced into the test area only. The
dependent variable is then measured in both areas at the same time. Treatment impact
is assessed by subtracting the value of the dependent variable in the control area from
its value in the test area. The basic assumption in such a design is that the two areas are
identical with respect to their behavior toward the phenomenon considered. If this
assumption is not true, there is the possibility of extraneous variation entering into the
treatment effect. However, data can be collected in such a design without the
introduction of problems with the passage of time.
• Before-and-after with control design:In this design, two areas are selected and the
dependent variable is measured in both areas for an identical time period before the
treatment. The treatment is then introduced into the test area only, and the dependent
variable is measured in both for an identical time period after the introduction of the
treatment. The treatment effect is determined by subtracting the change in the
dependent variable in the control area from the change in the dependent variable in the
test area.
ersonal Observation:
P
•A researcher observes actual behavior as it occurs.
•The observer does not attempt to manipulate the phenomenon being observed but
merely records what takes place.
• For example, a researcher might record traffic counts and observe traffic flows in a
department store.
echanical Observation:
M
Do not require respondents' direct participation.
•the AC Nielsen audiometer
•turnstiles that record the number of people entering or leaving a building.
•On-site cameras (still, motion picture, or video)
•Optical scanners in supermarkets
•
Do require respondent involvement.
•eye-tracking monitors
•pupilometers
•psychogalvanometers
•voice pitch analyzers
•devices measuring response latency
udit:
A
•The researcher collects data by examining physical records or performing inventory
analysis.
•Data are collected personally by the researcher.
•The data are based upon counts, usually of physical objects.
•Retail and wholesale audits conducted by marketing research suppliers were discussed
in the context of syndicated data in
ontent Analysis:
C
•The objective, systematic, and quantitative description of the manifest content of a
communication.
•The unit of analysis may be words, characters (individuals or objects), themes
(propositions), space and time measures (length or duration of the message), or topics
(subject of the message).
•Analytical categories for classifying the units are developed and the communication is
broken down according to prescribed rules.
race Analysis:
T
Data collection is based on physical traces, or evidence, of past
behavior.
• The selective erosion of tiles in a museum indexed by the replacement rate was used
to determine the relative popularity of exhibits.
•The number of different fingerprints on a page was used to gauge the readership of
various advertisements in a magazine.
•The position of the radio dials in cars brought in for service was used to estimate the
share of the listening audience of various radio stations.
•The age and condition of cars in a parking lot were used to assess the affluence of
customers.
•The magazines people donated to charity were used to determine people's favorite
magazines.
•Internet visitors leave traces that can be analyzed to examine browsing and usage
behavior by using cookies.
• D escription: By description, we mean the unique labelsor descriptors that are used to
designate each value of the scale. Some examples of descriptors are as follows:
•1=Female, 2=Male
•1=Strongly disagree, 2= Disagree, 3=Neither agree nor disagree, 4=Agree, and
5=Strongly agree
•To amplify, Female and Male are unique descriptors used to describe values 1 and 2
of the gender scale
rder: By order, we mean the relative sizes or positionsof the descriptors. There are
O
no absolute values associated with order, only relative values. Order is denoted by
descriptors such as “greater than,” “less than,” and “equal to.”
•For example, a respondent’s preference for three brands of athletic shoes is expressed
in the following order, with the most preferred brand being listed first and the least
preferred brand last.
•Nike
•Reebok
•Adidas
•For this respondent, the preference for Nike is greater than the preference for Reebok.
Likewise, the preference for Adidas is less than the preference for Reebok.
rigin: The origin characteristic means that the scalehas a unique or fixed beginning
O
or true zero point. Thus, an exact measurement of income by a scale such as: What is
the annual income of our household before taxes? $ ____________________ has a
fixed origin or a true zero point. An answer of zero would mean that the household has
no income at all. A scale that has origin also has distance (and order and description).
•Many scales used in marketing research do not have a fixed origin or true zero point,
as in the disagree-agree scale considered earlier under description. Notice that such a
scale was defined as 1 Strongly disagree, 2 Disagree, 3 Neither agree nor disagree, 4
Agree, and 5 Strongly agree. However, 1 is an arbitrary origin or starting point.
There are four primary scales of measurement: nominal, ordinal, interval, and ratio.
ominal Scale:
N
•The numbers serve only as labels or tags for identifying and classifying objects.
•When used for identification, there is a strict one-to-one correspondence between the
numbers and the objects.
• The numbers do not reflect the amount of the characteristic possessed by the objects.
•Each number is assigned to only one object and each object has only one number
assigned to it.
•The only permissible operation on the numbers in a nominal scale is counting.
•Common examples include Social Security numbers and numbers assigned to football
players. In marketing research, nominal scales are used for identifying respondents,
brands, attributes, stores, and other objects
rdinal Scale: An ordinal scale is a ranking scalein which numbers are assigned to
O
objects to indicate the relative extent to which the objects possess some characteristic.
An ordinal scale allows you to determine whether an object has more or less of a
characteristic than some other object, but not how much more or less. Thus, an ordinal
scale indicates the relative position, not the magnitude of the differences between the
objects. The object ranked first has more of the characteristics as compared to the
object ranked second, but whether the object ranked second is a close second or a poor
second is not known.
•The ordinal scales possess description and order characteristics but do not possess
distance (or origin). Common examples of ordinal scales include quality rankings,
rankings of teams in a tournament, socioeconomic class, and occupational status. In
marketing research, ordinal scales are used to measure relative attitudes, opinions,
perceptions, and preferences.
• Dependent Variable: If one variable depends upon or is a consequenceoftheother
variable, it is termed as a dependent variable.
Independent Variable:The variable that is antecedent to the dependent variableis
termed as an independent variable
Example:For instance, if we say that height depends upon age, then heightis a
dependent variable and age is an independent variable
• Extraneousvariable:Independentvariablesthatarenotrelatedtothepurposeofthe
study, but may affect the dependent variable are termed as extraneous variables.
• Example: The researcher wants to test the hypothesis that there is a relationship
between children’s gains insocialstudiesachievementandtheirself-concepts.Inthis
case self-concept is an independent variable and social studies achievement is a
dependentvariable.Intelligencemayaswellaffectthesocialstudiesachievement,but
sinceitisnotrelatedtothepurposeofthestudyundertakenbytheresearcher,itwillbe
termed as an extraneous variable.
• Control: One important characteristic of a good research design is to minimize the
influenceoreffectofextraneousvariable(s).Thetechnicalterm‘control’isusedwhen
we design the study minimising the effects of extraneous independent variables. In
e xperimental researches, the term ‘control’ is used to refer to restrain experimental
conditions
• Confoundedrelationship:Whenthedependentvariableisnotfreefromtheinfluence
of extraneous variable(s), the relationship between the dependent and independent
variables is said to be confounded by an extraneous variable(s).
• Theresearchhypothesisisapredictivestatementthatrelatesanindependentvariable
to a dependent variable. Usually a research hypothesis must contain, at least, one
independent and one dependent variable. Predictive statements which are not to be
objectively verified or the relationships that are assumedbutnottobetested,arenot
termed research hypotheses
• Experimentalandnon-experimentalhypothesis-testingresearch:Whenthepurpose
ofresearchistotestaresearchhypothesis,itistermedashypothesis-testingresearch.
It can be of the experimental design or of the non-experimental design.
• Research in which the independent variable is manipulated is termed ‘experimental
hypothesis-testing research’ and a research in which an independent variable is not
manipulated is called ‘non-experimental hypothesis-testing research’.
• Forinstance,supposearesearcherwantstostudywhetherintelligenceaffectsreading
abilityforagroupofstudentsandforthispurposeherandomlyselects50studentsand
tests their intelligence and readingabilitybycalculatingthecoefficientofcorrelation
between the two sets of scores. This is an example of non-experimental
hypothesis-testingresearchbecausehereintheindependentvariable,intelligence,isnot
manipulated.
• But now suppose that our researcher randomly selects 50 students from a group of
studentswhoaretotakeacourseinstatisticsandthendividesthemintotwogroupsby
randomly assigning25toGroupA,theusualstudiesprogramme,and25toGroupB,
the special studiesprogramme.Attheendofthecourse,headministersatesttoeach
group in order to judge the effectiveness of the training programme on the student’s
performance-level. This is an example of experimental hypothesis-testing research
because in thiscasetheindependentvariable,viz.,thetypeoftrainingprogramme,is
manipulated