MANJESH KUMAR

#357, Doddakannelli, Carmelram Post, Bangalore-560035

Mobile No: - 9844440502 | E-mail: - [email protected]

CAREER OBJECTIVES:

To achieve excellence in working as Windows System Administrator offering IT solutions to

business using the best available where my technical ability, problem solving skill, past experience and
my knowledge are used maximum for the benefit of the organization and to grow with the
organization. Seeking a challenging position with an effective and motivating work environment in a
company that offers professional growth and ample opportunity to learn and enrich my competencies
in my profession.

SUMMARY
Highest Edu.
Full Name: Manjesh Kumar Post-Graduation
Qualification:
Present Location: Bangalore Date of Birth: 2nd Feb, 1980
Present Company Azim Premji Foundation
Your Current CTC: 4.2 L/ PA
Name: (Wipro)
Role at present
System Administrator Expected CTC: Negotiable
company:
Total IT Exp: 6+ Years Notice Period: 30 Days
1) Bangalore, 2)
Total Team Size: 7 Members Preferred Job Loc:
Anywhere
Relevant IT DCA, DISM, ADCHN, MCP,
Contact Number: 9844440502
Certifications: MCSA
Primary skills: Windows Server 2003, 2008 / Active Directory Domain Services / Exchange Server-
2007, 2010 / Virtualization - VM Ware / DNS, DHCP, IIS ,NFS, NIS, HTTP, FTP,
SMTP, SFTP, SNMP TCP/IP, POP3, Telnet, SSH, VPN, SQL / Windows Clustering /
Blackberry Services / Tally Server, etc.

STRENGTHS

 Very positive and tenacious.

 Organized, highly motivated.
 Excellent Communication skill to present points precisely and clearly.
 Analytical & result-oriented professional.
 Excellent problem solving Skills with positive attitude.
 Creativity and Judgment applied to professional or technical problems.
 Proactive individual with logical and innovative approach to challenges.
 Ability to work independently and initiate new ideas.
 Ability to resolve problem within Expected time frame.
 Good deliver output in less time without losing efficiency.
 Tactful team player thrives within group environment.
 Ability to work in large size team and mentor efficiently.
 Quick learner with ability to grasp new technologies.
 Ability to acquire skills & keep them updated.

SKILLS AND KEYWORDS

OS / Server / Details
Software’/Services
Workstation Operating Microsoft Windows XP
System Microsoft Windows 7
Microsoft Windows 8
Linux
 Ubuntu 10, etc.
Server Operating System Microsoft Windows NT
Microsoft Windows-2000
Microsoft Windows-2003
Microsoft Windows-2008, etc.
Server Roles and services Active Directory Domain Services (AD DS)
Dynamic Host Configuration Protocol (DHCP)
Windows Internet Name Service (WINS)
Windows Deployment Services (WDS)
Domains and Trusts Relationship
Remote Installation Services (RIS)
Domain Name Service (DNS)
Remote Access Server (RAS)
File Transfer Protocol (FTP)
Backup and Restore
Web Server (IIS)
Print Services
File services
Group Policy, etc.
Web based application Microsoft Exchange Server-2007
product Microsoft Exchange Server-2010
Microsoft SharePoint Product-2007
Database management Microsoft SQL Server-2005
system (DBMS) Microsoft SQL Server-2008 R2
MySQL Database Server-5.4
Microsoft Office Access-2003
Microsoft Office Access-2007
Filemaker
Email Client Application Windows Mail
Microsoft Outlook Express 5.0-6.0
Microsoft Office Outlook 2003 - 2007 – 2010
Mozilla Thunderbird 14-15-16.0.1, etc.
Security Software and Symantec Antivirus Corporate Edition 10.1
Firewall Symantec Endpoint Protection 11
Norton Internet Security 2011
McAfee Internet Security
Kaspersky Anti-Virus
AT&T - Internet Security, etc.
Network Devices Cisco Routers 1600s-2500s-2600s
Cisco Switches 3550-3750-4500
D-Link - DFW-100i Firewall
Switch: D-Link - DGS-3324SR
Switch: D-Link - DES-3550
Wi-Fi: D-Link – DWL-2100AP
Wi-Fi: D-Link – DWL-3200AP
AT&T Routers
Netgear
Belkin, etc.
Laptop Wipro: WLG-CPE , WLG1000D, WLG-3000, WLG-4000E,
WLG-9100, WLG-9600, CPuSL Ultra slim, WLG-7710P,
Wipro EM 4700, WNBOEM4701 ER, WNBOFBC4820K,
BM4930B.
HP: 2000-2100 Notebook, Pavilion g4-2000 Notebook
Compaq: Presario CQ43-400 Notebook
Dell: Vostro 3300 Laptop, Vostro 3350 Laptop
IBM: IBM R-51 2888-NQ5, IBM R-50
Lenovo: ThinkPad Edge E430, ThinkPad T530

TECHNICAL PROFICIENCIES
 Perform system installation and configurations of all Windows and relevant software.
 Sound knowledge of Windows XP, Windows 2000, Windows 7 & Windows server 2003-2008.
 Serve as the overall solution for Microsoft products like SCCM, WDS, WSUS, FTP, IIS Server
etc.
  Having Sound knowledge of Server Services like Active Directory, Group Policy, DNS, DHCP,
VPN, WINS etc.
 Have good knowledge of TCP/IP Addressing, Subnetting, Super netting, Classless Inter-Domain
Routing etc.
 Experience in Windows hardening, and group policy for large scale infrastructure.
 Knowledge of Microsoft clustering and Network Load Balancing Services (NLBS).
 Exposure in new service rollout in Microsoft, Security and other products.
 Proactively monitor system efficiency & performance, and implement optimization
improvements.
 Planning and implementing Service Pack, Patches, fixes and required updates.
 Sound Knowledge of Storage and backup technologies and software.
 knowledge on Messaging platform - Exchange servers 2007, 2010, Email security, Email
Archival, Journaling etc.
 Exchange Server administration including Mail flow architecture, Recovery & Maintenance of
Exchange Database.
 Excellent knowledge of configuring E-mail client’s applications like Outlook Express, MS
Outlook, Windows Mail, Netscape Mail, Mozilla Thunderbird etc.
 Extend technical support the Clients over email, telephone or through remote desktop services.
 Experience on different types of DMP, Deskjet, Inkjet, LaserJet, Plotter, High-speed, Line
printers etc.
 Troubleshooting printers and checking Print spooler service in print server.
 Having good Experience on tally server and its client.
 Experience with VMware Products.

PROFESSIONAL EXPERIENCE

1) Organization Name: Odessa Technologies, Bangalore.

Working Since: December, 2012
Position: System Administrator

Nature of duties:

 End User support: Installing, configuring and maintaining Desktop and laptops including
gadgets like iPhone, smart phones and blackberry for E-mail communication for internal
corporate domains. Installing and managing all other hardware peripherals like Printers,
Scanners, and Card Scanners etc. The main objective is to analyze, troubleshoot and find
out the best solutions to the users up to their requirement and level of satisfaction they
expect from us. (IT Team). Provide end-to-end solution for all workstation/client related
issues within the time-frame as per the Company policy.

 Server & Services (Core Servers): Managing and maintaining core servers and services
i.e. Primary and Backup Domain Controller configured with the roles like Active Directory
Domain Services (ADDS), Domain Name Server (DNS) and Dynamic Host Configuration
Protocol (DHCP) etc. ROLE AND RESPONSIBILITIES: Creation, deletion and management
of objects, i.e. local user accounts, groups, workstations, servers etc. in their OU hierarchy.
Group Policy Object (GPO) administration, troubleshooting, and management, Plan all
migrations and upgrades related to the AD or the entire DC. Evaluate effective permissions
as per the user requirement and assign them. Perform Active Directory health check
periodically. Other administration duties as assigned

 Production servers: Managing servers in production environment like SQL Server, Team
Foundation Server and Application Server. SQL SERVER: Responsible for all the activities
like Installation, Administration and Maintenance of SQL Server Instances; Create users and
assign permissions based on the level of database access the user would need; Time to time
recover the databases to a specific point of time, as per the requests; Troubleshoot various
problems that arise on SQL clients in a day-to-day work and fix the issues. Documenting
major changes to the SQL Servers. TEAM FOUNDATION SERVER: Adding new security
groups and configures their permissions in Team Foundation; Configuring and Installing
required software for clients to work and connect to TFS servers like Visual Studio, Team
Foundation components, Team Explorer etc, Add team members to a team projects, Change
access levels or permissions etc. APPLICATION SERVER: Create and configure sites,
applications and virtual directories using IIS Management Tools, managing web server
 security. Stop, start and troubleshoot the problems in services, application pools, and
websites as per the client requests.

 Other Server: Provide Secure FTP server services to support all the user/employees and
client who need to access contents/data outside the domain; Managing Windows Server
Update Services (WSUS) to deploy and distribute latest Microsoft product updates to
workstation/client automatically to make sure their security and latest enhancement to
Microsoft operating systems and software; Managing Tally Server and client for
Account/Finance Department; Managing Print Server & services.

 Network support: Installing, Configuring and maintaining local area network hardware
and software such as servers, switches, firewalls, routers, modems, cabling and internet
service. Troubleshooting network connectivity issues and monitoring traffic load through
the corporate network. Protecting network traffic with IPsec. Providing secure access to the
network for remote users. Configuring and implementing Network Address Translation
(NAT) servers in Cisco Routers for remote access of Portal Server. Configuring and Manage
Wireless network devices. Recommending technical alternatives involving technology, tools
and solutions components. Planning, designing, and developing local and wide area
networks. Firmware Upgrade $ manage.

 Security and backup Solutions: Managing and maintaining Network Attached Storage
(NAS) and Storage Area Network (SAN) with Dynamic Processing with RAID 5 to secure
data from any natural/accidental disasters. Ensure Symantec End Point Protection antivirus
& solutions are maintained and updated properly. Ensuring the security of data from
internal and external attack. Implementing policies and procedures related to network,
hardware and software acquisition, use, support, security and backup. Plan and configure
network security, including building firewalls, managing host security, file permissions, file
system integrity etc. Monitor the implementation of all IT Security Systems.

 Coordinating with vendors: Vendor Co-ordination for HW/SW related issues. Obtaining
competitive prices from suppliers to ensure cost effectiveness. Interfaces with Service
Providers to present and discuss technical problems. Monitoring the progress of third-party
maintenance contract suppliers. Negotiating contracts with, and coordinating activities of,
hardware and software vendors.

 Licensing: Microsoft License administration. Evaluate and purchase Software Assurance.

Design solutions in a way that minimizes licensing costs. Ensuring that software licensing
laws are adhered to.

 Documentation and reporting: Provide accurate and timely report on assigned task to
keep higher management informed. Filing and Recording of all AMC and Warranty related
Documents. Ensures technology documents such as product registrations, SSL certificates,
maintenance agreements, service contracts, etc. related to technology operations are
evaluated, updated and processed. Involve in planning, developing and implementing the
annual ICT budget.

 Training & Mentoring: Monitoring and training new ICT support staff. Provide technical
training to less experienced staff or non-IT savvy employees. Communicating with other
departments to report and resolve software, hardware and operational problems.

 Keeping up to date with the latest technologies: Researching, evaluating,

recommending technical alternatives involving technology, tools and solutions components.
Consulting with department managers to develop system solutions consistent with
organizational objectives.

 Other: Performs routine preventive maintenance on hardware and software. Initiate other
system administration tasks as assigned. Develops and maintains technology policies,
standards and procedures manual.

2) Organization Name: Azim Premji Foundation (Wipro), Bangalore.

Working Since: February, 2007
Position: System Administrator
Nature of duties:

 Basic Support:
o Managing and maintaining of all Desktop and Laptop Systems.
o Responsible for providing complete technical support and solutions to over 500 User
across India.
o Troubleshoot and Perform Root Cause Analysis for the incidents.
o Performing assigned tasks in accordance with current established standards.
o Provides technical support by phone, remote screen sharing to maximize first-call
solve rates for both local and remote users.
o Adds new functionality and improves user ability to maintain without technical
support.
o Evaluating user needs and system functionality and ensuring that ICT (Information
and communication technologies) facilities meet these needs.

 Server & Services:

o Administrate the network having more than 500 users, having more than 5 high-
availability production servers and 12 remote locations ensuring uptime and load
balancing.
o Involve in designing, testing, implementation, operation and maintenance of the
company network in Windows Active directory.
o Administrate and maintain Windows Server2003/2008 high availability servers
ensuring maintenance releases, applying appropriate security policies, creating and
applying Group Policy Objects (GPO), maintain the event logs containing Group
Policy related events, etc.
o Configuring and managing Distributed File System (DFS), Shadow copy services,
Disk Quota, NTFS and EFS to protect file and folders from offline attacks.
o Activities like adding or terminating users; assigning rights and access; resetting
passwords; establishing e-mail addresses etc.
o Designing, configuring and managing virtual server and storage area network
environments. Configuring and maintaining E-mail services in Blackberry and other
handset devices.
o Maintaining Tally Server and its client including remote location. Managing and
maintaining Portal Server (Application and development servers). Monitoring and
Maintaining Google Apps Services.
o Managing File and Print Server Services. Manage Server disk space. Patch testing
and deployment. Troubleshoot performance related issues of Server services.
o Performs routine preventive maintenance on hardware and software.

 Regular Technology Up gradation:

o Establishing a sense of urgency towards new technology and their important
features.
o Communicating and developing a vision and strategy before any major
implementation.
o Perform hardware and software upgrades as needed.
o Up-gradation Operating Systems, Drivers, Software and service packs etc.

 Security/Backup Services:
o Developing and implementing back-up solutions, disaster recovery procedures and
closing security loopholes & access levels.
o Configuring Scheduled backup for Server. Schedule database / application backup by
using standard procedures.
 Research and Developments:
o Researched and deployed Ghost Solution Suite resulting in a 85% reduction in man-
hours for many tasks including PD deployment, configuration, and management; and
software and hardware inventory.
o Planned and created Laptop/Desktop/Server images to reduce time consumption in
day-to-day basic installation and configuration of operating systems, drivers, and the
required software.
 3) Organization: C. C. S. University, Meerut.
Working Period: Feb, 2006 to Feb, 2007
Position: Desktop Administrator.

Nature of duties:

 Hardware and Software support for more than 200 IBM systems in University Campus.
 Installation and Configuration of Operating Systems, Software Packages & Multimedia
software.
 Managing all applications and Office packages such as MS-Office 2000/XP/2003, Visual
basic, Aldus & Adobe page makers, Photoshop, Dragon NaturallySpeaking Software and
SPSS etc.
 Basic software and application troubleshooting on daily basis.
 Follow up with respective Customer care or Vendors for any hardware related issues.
 Installation of computer peripherals like Printer, Plotters, Scanner, Card Scanner, Web Cam
etc.
 Managing and maintaining all mechanical problems of all types of printer and scanners.
 Worked on Ghost and image deployment software tools.
 Monitoring Network securities, Network Connections, Antivirus etc.
 Develop Presentation and documentation, including user guides.
 Maintain hardware asset record and update on regular basis.
 Updated management on a regular basis through reports, email, and presentations.

PROFESSIONAL CERTIFICATIONS:

 Microsoft Certified System Administrator (MCSA).

 Microsoft Certified Professional (MCP)
 Advance Diploma In Computer Hardware & Networking (ADCHN)
 Diploma In Software Management (DISM)
 Diploma in Computer Application (DCA)

EDUCATIONAL QUALIFICATIONS:

 10th from K.V Sikh Lines, Meerut (C.B.S.E)

 12th from K.V. Dogra Lines, Meerut (C.B.S.E)
 B. Com in 2000 from C.C.S. University, Meerut.
 M. Com in 2002 from C.C.S. University, Meerut.

PERSONAL DETAILS

Father’s Name: Shri Ram Shankar Singh

Date of Birth: 02nd Feb, 1980
Nationality: Indian
Marital Status: Married
Language Known: Hindi & English
Hobbies: To play chess, to play cricket & Reading books

MANJESH KUMAR