Resume Deva
Resume Deva
Resume Deva
Email : [email protected]
Mobile : +91-9629689669
Summary
Accomplished and Certified IT Security Professional with 7.5 years of experience, assisting
on developing new system security plans, performing security evaluations and coordinating
various IT Security projects. Expertise in Perimeter security, Endpoint security, SIEM and
Network/Host vulnerability assessment.
Skills:
Endpoint Security : McAfee ePO, Symantec Endpoint Protection, TrendMicro Apex one
& Deep Security.
Disk Encryption : McAfee Disk Encryption, Checkpoint FDE, TrendMicro Disk
Encryption, & Microsoft Bit-locker.
Firewall : SonicWALL NSA
CASB : NetSkope
SIEM : Alienvault USM
OS & Applications : Windows Servers (2008, 2012 & 2016), Active Directory & DNS,
DHCP, ADFS & Radius.
Virtualization & Cloud : VMware, Hyper-V, AWS & Azure
VA Tools : Tenable Nessus Pro, Acunetix
Work Experience
Responsibilities:
Profile: Sr. System engineer cum shift Lead June 2014 – May 2017.
(IBM India Pvt Ltd.)
Responsibilities:
McAfee VSE, DLP & ePO orchestrator– administration, Agent deployment and
troubleshooting on Mac and Windows environment.
MBAM (Bit locker ) server Deployment and troubleshooting
Malware removal and monitoring machines using Cybereason Threat Management
tool.
Active Directory, GPO, DNS, DHCP & DFS Management.
Periodically update Clients with patches using WSUS and SCCM 2012 R2.
Mobile Iron – Mobile Device Management Support for Android, iOS and Windows
Devices.
Documenting KB Articles and maintaining Software Repository and Licensing.
Act as Incident manager to drive High Priority Incident as per Incident Management
Process.
Review Engineers Performance on Weekly and Monthly Basis using Balanced Score
Card Mechanism
Plan and Implement Service Improvement Plan on Quarterly Basis
Identifying and resolving escalated Technical problems from the Engineers and as well
from end users.
Experience in Service now ticket tool
Taking the ownership of escalated incidents and working towards successful
Closure\resolution.
Profile: Service Desk Executive Jan 2013 – May 2014.
Randstad India (Client: Tata Communications Ltd.)
Data Encryption using Bit locker (MBAM 2.5), Beach Head (Cloud console) –Client
Installation, troubleshooting and maintenance.
McAfee Antivirus Frame package, DLP agent, DAT and patch update – Installation,
troubleshooting and maintenance on Mac and Windows environment.
SCCM Client installation, Software Repository maintenance and User/Computer based
Report management.
Vasco token activation, Cisco/JunOS pulse VPN client installation, AD based remote
access provisioning and troubleshooting.
Project related software installation and troubleshooting.
MS office 2010/2013, Office 365- Outlook & One Drive, MS Visio, MS Project installation
and troubleshooting.
Troubleshooting Login Profile issue and Domain Trust Relationship issue.
Providing L1 Remote support for Domestic and International users.
Documenting KB Articles and maintaining Software Repository.
Certification
Education
Personal Profile:
Declaration:
I hereby declared that all the information furnished above are true to the best of my
knowledge and belief.
(DEVA ANAND B)