Module Assignment Number 1:

1. Which of the following is not a primary function of a business organization?

A) Marketing and Sales
B) Human Resources Management
C) Product Development
D) Legal Compliance

2. Which function of business organization involves identifying and attracting potential customers for
products or services?
A) Accounting and Finance
B) Operations Management
C) Marketing and Sales
D) Strategic Planning

3. Which function of business organization is responsible for managing the financial resources of the
company?
A) Human Resources Management
B) Marketing and Sales
C) Accounting and Finance
D) Production Management

4. The function of business organization that involves acquiring, developing, and retaining talent within
the company is known as:
A) Human Resources Management
B) Product Development
C) Operations Management
D) Legal Compliance

5. Which function of business organization involves overseeing the production process and ensuring
efficient use of resources to meet customer demand?
A) Marketing and Sales
B) Accounting and Finance
C) Operations Management
D) Strategic Planning

6. Which function of business organization focuses on identifying new product or service opportunities
and bringing them to market?
A) Human Resources Management
B) Marketing and Sales
C) Product Development
D) Legal Compliance
7. The function of business organization that involves setting long-term goals and strategies for the
company is known as:
A) Marketing and Sales
B) Operations Management
C) Strategic Planning
D) Accounting and Finance

8. Which function of business organization involves ensuring compliance with laws and regulations
governing business operations?
A) Operations Management
B) Strategic Planning
C) Legal Compliance
D) Accounting and Finance

9. The function of business organization that involves tracking financial transactions, preparing financial
statements, and managing budgets is known as:
A) Marketing and Sales
B) Product Development
C) Accounting and Finance
D) Human Resources Management

10. Which function of business organization focuses on optimizing the use of resources to produce goods
and services efficiently?
A) Legal Compliance
B) Strategic Planning
C) Operations Management
D) Human Resources Management

11. What is the primary objective of supply chain management in operations management?
A) Maximizing profits
B) Minimizing production costs
C) Maximizing customer satisfaction
D) Minimizing inventory levels

12. Which of the following best describes the supply chain?

A) It includes only the production process within a single company.
B) It encompasses all activities involved in delivering a product or service to the end customer.
C) It focuses solely on marketing and sales activities.
D) It involves only the transportation of goods from suppliers to manufacturers.

13. Which of the following is not a key component of the supply chain?
A) Procurement
B) Production
C) Marketing
D) Distribution
14. What is the purpose of inventory management in supply chain management?
A) To reduce production costs
B) To minimize transportation expenses
C) To maximize customer satisfaction
D) To minimize inventory holding costs

15. Which of the following best describes the concept of supply chain visibility?
A) The ability to track products throughout the entire supply chain in real-time.
B) The level of transparency in supply chain operations.
C) The efficiency of transportation logistics within the supply chain.
D) The accuracy of demand forecasting.

16. What is the transformation process in operations management primarily concerned with?
A) Human resources
B) Converting inputs into outputs
C) Financial management
D) Market analysis

17. In the context of operations management, what are inputs to the transformation process?
A) Outputs
B) Resources used in the process
C) Final products
D) Customer requirements

18. Which of the following is an example of a transformation process in manufacturing?

A) Hiring employees
B) Delivering products to customers
C) Assembling components into finished goods
D) Conducting market research

19. What is the purpose of the transformation process in operations management?

A) To reduce costs
B) To manage human resources
C) To meet customer requirements
D) To conduct market analysis

20. What role does technology play in the transformation process in operations management?
A) Reducing customer demand
B) Increasing production costs
C) Enhancing efficiency and effectiveness
D) Minimizing market competition

21. In services, what does the term "customer contact" refer to in the transformation process?
A) The interaction between customers and employees during the service delivery
B) Marketing strategies to attract customers
C) Product design and development
D) Quality control measures
22. Which of the following is a characteristic of the transformation process in operations management?
A) Static and unchanging
B) Independent of customer needs
C) Continuous and dynamic
D) Unrelated to technology

23. What is the primary focus of the output in the transformation process?
A) Utilization of resources
B) Meeting customer requirements
C) Internal operations
D) Reducing production costs

24. Which phase of the transformation process involves converting inputs into final products or services?
A) Input phase
B) Output phase
C) Transformation phase
D) Planning phase

25. What is the significance of feedback in the transformation process in operations management?
A) Minimizing resource utilization
B) Identifying opportunities for cost reduction
C) Improving future processes based on performance data
D) Managing employee relations

26. Which of the following is NOT an ethical issue related to supply chain management?
A) Child labor in supplier factories
B) Environmental pollution caused by transportation
C) Discrimination in hiring practices
D) Overpricing products to maximize profits

27. In operations management, what ethical issue pertains to the fair treatment of employees and
ensuring their safety in the workplace?
A) Labor exploitation
B) Discriminatory hiring practices
C) Workplace safety
D) Environmental sustainability

28. Which ethical issue in operations management involves ensuring that products are manufactured
using environmentally sustainable practices?
A) Employee exploitation
B) Environmental pollution
C) Unfair pricing strategies
D) Discriminatory hiring practices
 29. What ethical issue in operations management pertains to the responsible use and management of
natural resources in production processes?
A) Child labor
B) Waste management
C) Discrimination
D) Unfair labor practices

30. In operations management, what ethical issue involves ensuring fair wages, reasonable working
hours, and appropriate working conditions for employees?
A) Child labor
B) Discrimination
C) Employee exploitation
D) Environmental pollution

31. Which ethical issue in operations management involves ensuring fairness and equality in the
recruitment, selection, and promotion of employees?
A) Environmental pollution
B) Discrimination
C) Child labor
D) Waste management

32. What ethical issue in operations management pertains to ensuring that accurate and truthful
information is provided to customers regarding products and services?
A) Environmental pollution
B) Discrimination
C) Misrepresentation of products
D) Employee exploitation

33. In operations management, what ethical issue involves protecting the privacy and confidentiality of
customer data?
A) Discriminatory pricing
B) Child labor
C) Environmental pollution
D) Data security

34. Which ethical issue in operations management involves ensuring that suppliers and business partners
adhere to ethical standards and practices?
A) Employee exploitation
B) Supplier integrity
C) Environmental pollution
D) Discriminatory hiring practices

35. What ethical issue in operations management involves ensuring that products are marketed and sold
in an honest and transparent manner?
A) Child labor
B) Environmental pollution
C) Fair marketing practices
D) Discrimination
36. Which period marked the beginning of the Industrial Revolution in operations management?
A) 17th century
B) 18th century
C) 19th century
D) 20th century

37. What was the primary factor driving the Industrial Revolution in operations management?
A) Advancements in transportation
B) Innovations in information technology
C) Introduction of steam power
D) Expansion of international trade

38. Which industry saw significant transformation during the Industrial Revolution, leading to the
adoption of mass production techniques?
A) Textile industry
B) Agriculture
C) Mining
D) Construction

39. What impact did the Industrial Revolution have on labor in operations management?
A) Decreased demand for skilled workers
B) Increased demand for manual labor
C) Expansion of apprenticeship programs
D) Introduction of flexible working hours

40. Which innovation revolutionized transportation during the Industrial Revolution, enabling the
movement of goods over long distances?
A) Steam locomotive
B) Automobile
C) Horse-drawn carriage
D) Bicycle

41. What concept emerged during the Industrial Revolution that focused on dividing work into small,
specialized tasks to improve efficiency?
A) Lean manufacturing
B) Quality management
C) Division of labor
D) Six Sigma

42. Which technological advancement during the Industrial Revolution led to the mechanization of
agriculture, increasing productivity in farming operations?
A) Cotton gin
B) Spinning jenny
C) Seed drill
D) Power loom
43. What was the impact of the Industrial Revolution on the global economy in operations management?
A) Decreased international trade
B) Increased economic inequality
C) Stagnation of economic growth
D) Expansion of markets and trade networks

44. What role did factories play in operations management during the Industrial Revolution?
A) They decentralized production
B) They increased demand for skilled artisans
C) They concentrated production in centralized locations
D) They decreased reliance on machinery

45. Which industry saw significant growth and innovation during the Industrial Revolution, leading to the
development of new materials and production techniques?
A) Entertainment
B) Health care
C) Construction
D) Steel

46. Who is considered the father of scientific management?

A) Henry Ford
B) Frederick Taylor
C) Eli Whitney
D) Henry Gantt

47. What is the primary objective of scientific management?

A) Maximizing employee satisfaction
B) Maximizing production efficiency
C) Minimizing customer complaints
D) Minimizing production costs

48. Which of the following best describes scientific management?

A) It focuses on maximizing employee creativity and innovation.
B) It emphasizes standardized work methods and time-motion studies.
C) It prioritizes decentralized decision-making and employee empowerment.
D) It encourages flexible work arrangements and job rotation.

49. What is the purpose of time-motion studies in scientific management?

A) To determine optimal inventory levels
B) To identify inefficiencies in production processes
C) To assess employee morale and job satisfaction
D) To evaluate customer feedback

50. Which of the following is not a principle of scientific management?

A) Scientific selection and training of workers
B) Cooperation between workers and management
C) Division of labor between workers and managers
D) Centralization of decision-making
51. What is the role of management according to scientific management principles?
A) To oversee and control employee activities
B) To empower employees and encourage autonomy
C) To collaborate with employees in decision-making
D) To delegate all decision-making to employees

52. Which aspect of scientific management focuses on providing monetary incentives to motivate workers
to increase productivity?
A) Time-motion studies
B) Differential piece-rate system
C) Standardized work methods
D) Division of labor

53. How does scientific management view the relationship between workers and managers?
A) Collaborative partnership
B) Authoritative hierarchy
C) Equal partnership
D) Democratic leadership

54. What criticism is often leveled against scientific management?

A) It neglects the importance of employee welfare and job satisfaction.
B) It encourages employee creativity and innovation.
C) It promotes decentralized decision-making and employee empowerment.
D) It focuses too much on employee training and development.

55. Which industry was heavily influenced by the principles of scientific management during the early 20th
century?
A) Textile manufacturing
B) Automobile production
C) Agricultural farming
D) Healthcare

56. What is the primary focus of the system approach in operations management?
A) Maximizing individual task efficiency
B) Optimizing overall system performance
C) Minimizing employee turnover
D) Reducing production costs

57. Which of the following best describes a system in the context of operations management?
A) A collection of unrelated tasks
B) A series of sequential steps
C) A set of interrelated components working together
D) A hierarchical structure
58. What does the system approach emphasize in operations management?
A) Standardized work methods
B) Individual task efficiency
C) Interdependencies and relationships between components
D) Centralized decision-making

59. Which aspect of the system approach in operations management focuses on feedback and adaptation
to changes in the environment?
A) Input
B) Transformation
C) Output
D) Control

60. How does the system approach view the organization in operations management?
A) As a collection of independent departments
B) As a series of unrelated tasks
C) As a dynamic and interconnected system
D) As a hierarchical structure