Final BST QP XII Midterm 23-24.

PODAR INTERNATIONAL SCHOOL
MID-TERM EXAMINATION 2023-24

CLASS : XII SUB: BUSINESS STUDIES (054)
Max Marks – 80 Time allowed: 3 Hours
General instructions:-
1. This question paper contains 34 questions.
2. Marks are indicated against each question.
3. Question no 1 to 20 Carry 1 marks each.
7. Answers should be brief and to the point.
8. Answers to the questions carrying 3 marks may be from 50 to 75 words.
9. Answers to the questions carrying 4 marks may be about 150 words.
10.Answers to the questions carrying 6 marks may be about 200 words.
11.Attempt all parts of the questions together.
Q.1) Rohan works as a production manager in Global Enterprises Limited. He has been given the task of getting
1000 units of hand woven table mats manufactured at the cost of ₹150 per unit within 10 days. In order to be
acknowledged as an effective manager, he must ensure that.
(a) The cost of production does not exceed ₹150 per unit
(b) The work is completed within 10 days even at higher cost per unit
(c) The cost of production is less than ₹150 per unit
(d) All of the above
Q.2) .Assertion [A]: Different elements of the business environment are closely interrelated.
Reason [R]: Business environment is a relative concept since it differs from country to country and even region
to region.
(a) Both Assertion (A) and Reason(R) are true and Reason (R) is correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason(R) are true but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true but Reason(R) is false
(d) Assertion (A) is false but Reason(R) is true
Q.3) Tarang Enterprises Limited is planning to increase its sales by 30% in the next quarter. Identify the feature
of management being highlighted in the given statement.
(a) Management is all pervasive
(b) Management is a goal oriented process
(c) Management is a continuous process
Q.4) Identify the process that provides the requisite amount, quality, timing and sequence of efforts, which
ensures that planned objectives are achieved with a minimum of conflict.
(a) Management
(b) Planning
(c) Co-ordination
(d) Controlling
CB/XII/2324 Mid Term Exam Page 1 of 8

Q.5) Assertion Changes and fashion and tastes of consumer may shift in demand in the market from existing
products to new ones.
Reason Business environment is dynamic hence it keeps on changing in consumer preference.
1. Both assertion and reason are true and reason is the correct explanation of assertion.
2. Both assertion and reason are true but reason is not the correct explanation of assertion.
3. Assertion is true but reason is false.
4. Assertion is false but reason is true.
Q.6) Which of the following statements is true with reference to principles of management?
(a) The principles of management have evolved.
(b) The principles of management are yet to be evolved.
(c) The principles of management are in the continuous process of evolution.
(d) None of the above.
Q.7) .Assertion (A): Sales forecast is the basis on which a business firm prepares its annual plan for production
and sales.
Reason(R): Planning is the primary function of management.
Q.8) Assertion (A): Delegation refers to the downward transfer of authority from a superior to a subordinate.
Reason (R): It is a prerequisite to the efficient functioning of an organization, because it enables a manager to use
his time on high priority activities.
Q.9) Which of the following statements highlights that management is a group activity?
(a) Organization is a collection of diverse individuals with different needs.
(b) Achievement of common goal requires teamwork and co-ordination of efforts in a common direction.
(c) Each member of the organisation may have different individual goals but they must travel together towards
common goals.
Q.10) Rishabh has joined as a Creative Head in an entertainment company. He always ensures that the work has
been divided into small and manageable activities and also the activities of similar nature are grouped together.
Identify the related step in organising process being mentioned in the above lines.
(a) Identification and division of work
(b) Departmentalization
(c) Assignment of duties
(d) Establishing reporting relationships
Q.11) ‘Rule of thumb’ refers to

(a) Use of personal judgment in handling management issues
(b) Adopting a hit-and-trial approach to resolve management problems
(c) Both of the above
(d) None of the above

Q.12) .Assertion (A): Middle management and other decision makers are neither allowed to deviate from the
plan nor they are permitted to act on their own.
Reason(R): Planning in a way reduces creativity since people tend to think along the same lines as others.
(d) Assertion (A) is false but Reason(R) is true.
Q.13) Which of the following statements is/are true with reference to principles of management?
(a) The principles are guidelines to action.
(b) The principles denote a cause and effect relationship.
(c) Principles help the manager to take decisions while performing various management functions.
(d) All of the above.
Q.14) Indigo Limited has a staff of 300 people which is grouped into different departments. The organizational
structure depicts that 100 people work in Production department, 150 in Finance department, 20 in Technology
department and 30 in Human Resource department. Identify the type of organizational structure being followed
by the company.
(a) Functional structure
(b) Divisional structure
(c) Informal structure
(d) None of the above
Q.15) The application of the principles of management has to be changed as per the requirements of the
prevailing situation at a particular point of time. Which feature of the principles of management is being
described in the given statement?
(a) Contingent
(b) Mainly behavioral
(c) Cause and effect relationship
(d) General guidelines
Q.16) It is a good source of filling the vacancies with employees from over staffed departments.
(a) Transfer
(b) Promotion
(c) Placement agencies
(d) Government exchanges
Q.17) According to the World Health Organization, 39% of adults are overweight. Over the last 40 years, the
prevalence of obesity has tripled around the world. With over half of consumers drinking at least one sugary
drink on a given day, regulations towards the beverage sector are likely to become increasingly onerous. In the
U.K., for example, a sugar tax was introduced in 2018 on beverages containing more than 5% sugar. Identify the
related dimensions of business environment.
(a) Legal dimension and Social dimension
(b) Social dimension and Technological dimension
(c) Technological dimension and Legal dimension
(d) Political dimension and Technological dimension
Q.18) This analysis would reveal the number and type of human resource available within the organization.
(a) Workload analysis
(b) Breakeven analysis
(c) Workforce analysis
Q.19) Management is considered to be an art because

(a) The principles of management have universal validity
(b) The principles of management have universal application
(c) Different principles of management are brought into effect differently by different managers
(d) It is not important for the practising managers to be a member of a professional association.
Q.20) Identify the correct statements with respect to internal sources of recruitment
A) Internal recruitment induces fresh talent in the organisation
B) Internal recruitment simplifies the process of selection and placement
C) Selecting employees through internal recruitment reduces their motivation
D) Internal recruitment is a costly process
E) People recruited from within the organisation do not need induction training
Choose the correct answer from the options given below
A) B and D only
B) A and C only
C) C and E only
D) B and E only
Q.21) Kapil Sharma is working as the Country Head of a company which owns a chain of malls under the name
of ‘Virtuoso’ in the various parts of India. Through an analysis report of the business environment, it has been
brought to his notice that in the coming years, shopping at a mall will not be a necessity for the buyers as
purchases can be made online from anywhere
and at any time with ease and at the consumer’s convenience. Hence, malls will have to provide much more than
shopping to be able to attract customers. So, he recommends that ‘Virtuoso’ malls should to be restructured into
recreation centres, offering more spaces to socialise, host events and concerts, and provide ample Food and
Beverages options.
Consequently the share of entertainment segment and Food and Beverages segment in the overall mall space is
increased by 20%. As a result, the company gains enormously by getting the first mover advantage.
In context of the above case :
1. Define the term ‘Business Environment’.

2. Explain the terms ‘Threats’ and ‘Opportunities’ by quoting lines from the paragraph.
Q.22) A floor manager of a mall is a very good manager as he utilizes all the functions of management to
minimize cost of maintenance of his area. He directs all the staff members under him to follow the targets and
advises them to put their efforts in the direction of achievement of these targets. Under his guidance the
employees admit that they learn a lot and are able to meet their targets. This has led to the increase in their
salaries. State the importance of management highlighted above.
Q.23) Kiran Industries is a company dealing in office furniture. The company chose to diversify its operations to
improve its growth potential and increase market share. As the project was important, many alternatives were
generated for the purpose and were thoroughly discussed amongst the members of the organisation. After
evaluating the various alternatives, Sukhvinder, the Managing Director of the company, decided that they should
add ‘Home Interiors and Furnishings’ as a new line of business activity.
1. Name the framework, which the diversified organisation should adopt, to enable it to cope with the
emerging complexity? Give one reason in support of your answer.
2. State any two limitations of this framework

Q.24) Aditya Rubbers is thinking of knowing the worth of its employees but it is unable to do so yet. The firm
now has decided to include a step in its staffing process through which it can judge the performance of its
employees.
Name the step the organisation will include.
Name two more other steps in the staffing process which precede this step.
OR
Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure
with four main functions— Production, Marketing, Finance and Human Resource. As the demand for
the product grew, the company decided to hire more employees.
State the concept which will help the Human Resource Manager in deciding the actual number of
persons required in each department.
Q.25) Sharmila, a very able HR manager, is called by her boss. He tells her to judge whether there is under
manning or over manning in the organisation. She takes her work sincerely and finds out that the total number of
employees in the organisation is less than required. Then she starts a process of searching potential employees for
the organisation. In her efforts to do so she adopts three ways:
1. She goes to various MBA colleges to find out new talent.

2. She talks to the existing employees for information about candidates in their know-ledge who can be
recruited in the organisation.
3. She asks for data base of the candidates who applied last year but could not make it to the organisation.
o Which type of analysis is done by Sharmila?
o Which process is started by Sharmila to meet the problem of under manning?
o Identify different types of sources of external recruitment highlighted in the above case.
Q.26) Aman Chadha started ‘Bulls Eye’ a company for providing cyber security solutions to businesses. Its
objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking
software engineer and an expert in cyber security. His reputation grew by leaps and bounds as he was not only a
person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by
day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he
found that the volume of work made it impractical for him to handle all the work by himself. He decided to
expand the team. The company maintained a close liaison with a local engineering college. During a campus
placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable, enthusiastic and trustworthy. Aman Chadha was thus, able to focus on
objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only was this Aman
Chadha also able to extend his area of operations. On the other hand Ishan and Vrinda also got opportunities to
develop and exercise initiative.
1. Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in
focusing on objectives.
2. Also, state any four points of importance of the concept identified in (i) above.
Q.27) Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that the output of some
workers is very low as compared to the standards set for their performance. On analyzing the reasons for the
same, he finds out that a lot of time of the workers is wasted in getting the requisite materials issued from the
store. Whereas on asking, the store keeper complains that there is no harmony in the working of the production
department as a whole. Everyday the workers approach him at the last minute to procure different kinds of
threads, laces, mirrors, buttons etc. If it is not available in the store then he has to place an order with the purchase
officer. As a result, a lot of time of the workers is wasted. So, in order to integrate the various production
activities, henceforth, Kartik ensures, that the store keeper is informed well three days in advance about the
requisite material. Consequently, the store keeper is able to keep the materials ready for the workers every
morning in accordance with their requirements.
In context of the above case:
1. Identify and explain the quality of management that Kartik has introduced in the working of the
production department as a corrective measure to control the output of the workers.
2. State briefly any two points highlighting the importance of quality of management identified in part (a).
Q.28) Nutan Tiffin Box service was started in Mumbai by the Mumbai Dabbawalas. The Dabbawalas who are the
soul of entire Mumbai aim to provide prompt and efficient services by providing tasty homemade tiffin to all
office goers at the right time and place. The service is uninterrupted even on the days of bad weather, political
unrest and social disturbances. Recently, they have started online booking system through their website
‘mydabbawala.com’. Owing to their tremendous popularity amongst the happy and satisfied customers and
members, the Dabbawalas were invited as guest lecturer by top business schools. The Dabbawalas operate in a
group of 25-30 people alongwith a group leader. Each group teams up with other groups in order to deliver the
tiffins on time. They are not transferred on frequent basis as they have to remember the addresses of their
customers. They follow certain rules while doing trade—no alcohol during working hours; no leaves without
permission; wearing white caps and carrying ID cards during business hours.
Recently, on the suggestion of a few self-motivated fellow men, the dabbawalas thought out and executed a plan
of providing food left in tiffins by customers to slum children. They have instructed their customers to place red
sticker if food is left in the tiffin, to be fed to poor children later.
1. State principle of management given by Fayol and characteristic of management mentioned in the above
case.
Q.29) Eco-friendly products are gaining power as the consumers’ awareness about environmental issues has
increased over the years and they are conscious about choosing products that do not have adverse effects on the
environment. They are now more conscious about the carbon emission and climate change effects, and want
themselves to be ‘seen’ as a green advocate among their peers. In such a scenario, it has become a challenge for
the companies as they have to not only meet the needs of the consumers but also ensure that their products are
safe and environment friendly. As a result, there is growing need for better and advanced technologies to works
as a catalyst in this regard.
1. Identify the relevant feature of business environment being discussed above.

2. Describe briefly any three points which highlight the importance of business environment and its
understanding by managers.
Q.30) The arrangement to demonetise the 500 and 1000 bank notes began six to ten months prior to the public
announcement and was kept highly confidential. The cabinet was informed about the demonetisation on 8th
November 2016 in a meeting called by the Prime Minister of India, Narendra Modi. This was followed by Modi’s
public announcement about the demonetisation in a televised address where he announced that currency notes
with the denomination of ? 500 and ? 1000 would cease to be the legal tender from 9th of November 2016. The
most interesting thing regarding the demonetisation is that people were devising various unique ways for
transforming their black money in to white one by depositing money in the accounts of their poor relatives and
friends, converting black money in to gold, paying a few months salaries in advance and so on.
Identify and explain the types of plans being discussed in the above lines with regard to demonetisation.
OR
The term demonetization has become a household name since the government pulled the old Rs. 500 and Rs.
1,000 notes out of circulation in November 2016. Prior to the year 2016, the Indian government had demonetized
bank notes on two prior occasions—once in the year 1946 and then again in the year 1978. In both cases, the
purpose was to combat tax evasion by ‘black money’. Identify the types of one of the functions of management
being discussed in the above lines.
Q.31) Hritik is desirous of setting up a small factory to manufacture different kinds of eco-friendly packaging
materials. He proposes to adopt a logical approach to his business rather than hit and trial method as he knows
that this can result in tremendous saving of human energy as well as wastage of time and materials. He plans to
adopt paternalistic style of management in practice in order to avoid any kind of class-conflict that may emerge
between him and the workers. Moreover, he plans to seek the opinion of his workers before taking any important
decisions and also offers incentives to them for providing valuable suggestions for the business.
Identify and explain the various principle of scientific management that Hritik plans to apply in his business.
Q.32) ‘Agile Ltd.’ is a well-known automobile manufacturing company in India. The company plans to increase
the sale of its sedan cars by 20% in the next quarter. In order to achieve the desired target, the marketing team of
the company considers the impact of policy of the government towards diesel vehicles and the level of
competition in this segment of cars. They explore the various available options like offering more discount to
dealers and customers, providing more customer friendly finance options, lucky draws on test drives, increasing
advertising, offering more of free accessories on the purchase of the car, etc. A thorough analysis of the various
available options is done keeping in view the relative viability of each option. The company decides to pursue the
option of offering more discount to dealers and customers in order to boost the sale of sedan cars. In order to
implement the plan, they determine the various discount packages and communicate the same to their product
dealers. To make the prospective consumers aware about the new available benefits, advertisements are made
through various sources of print and electronic media. The market analysts of the company keep a close watch on
the revenue from the sedan cars to study the effect of new initiatives by the company to promote its sales.
1. Name the function of management described in the above paragraph.

2. Identify and explain the various steps involved in process the function of management as identified in
part (a) by quoting lines from the paragraph.
Q.33) Prateek has started an advertising agency in Gurgaon. One of the page on his company’s website contains
the following information, “Welcome to all the visitors of this page who are looking for an opportunity to make a
career in the field of advertising. The openings are available in the company at various levels, so don’t miss the
chance.” This page includes a link to provide further details about the vacancies available in terms of the desired
qualifications, experience, personality characteristics and so on. Through a continuous assessment of the number
and types of human resources necessary for the performance of various jobs and accomplishment of
organisational objectives and in relation to the number and type available, he gets the information on this page
updated.
1. Identify and explain the steps in the staffing process being carried out by Prateek by quoting lines from
the paragraph.
2. Name the concept that relates to the details about the vacancies available in terms of the desired
qualifications, experience, personality characteristics and so on.
OR
Sunidhi runs a KPO (Knowledge Process Outsourcing) in Gurgaon. Theservices provided by her firm include all
kinds of research and information gathering in fields such as financial market, medicine, animation and design,
etc. Sunidhi believes that the success of the company can be achieved mainly through the people it chooses to
employ. Therefore, she aims to attract the best people and provides them innumerable opportunities to enhance
their knowledge and skill relevant to their position.
In context of the above case, identify and explain the aspects of staffing being taken into consideration by Sunidhi
by quoting lines from the paragraph.
Q.34) Atul joins as a Regional Sales Head in the export division of a FMCG (fast moving consumer goods)
company. In a departmental meeting, he asks one of this subordinates, Manik, to take charge of the company’s
new office in Dubai. He allocates the work to him and grants the necessary authority. However, within a month
by seeking regular feedback on the extent of work accomplished from Manik, Atul realises that Manik is not
doing the work as per his expectations. So he takes away the authority delegated to him and re delegates the work
to Prakrit. Due to the time wasted in this switch over, the work at the Dubai office suffers tremendously and the
company is not able to meet its desired goals.
1. Why is Manik supposed to give regular feedback about work to Atul?

2. Can the authority granted to a subordinate be taken back and re-delegated to another person?
3. Can Manik be held responsible for not meeting the work related expectations of Atul? Give a suitable
reason in support of your answer.
4. Differentiate between authority, responsibility and accountability on the basis of origin and flow.
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PODAR INTERNATIONAL SCHOOL

MID-TERM EXAMINATION 2023-24

CB/XII/2324 Mid Term Exam Page 1 of 8

Q.11) ‘Rule of thumb’ refers to

CB/XII/2324 Mid Term Exam Page 2 of 8

Q.19) Management is considered to be an art because

1. Define the term ‘Business Environment’.

CB/XII/2324 Mid Term Exam Page 4 of 8

1. She goes to various MBA colleges to find out new talent.

1. Identify the relevant feature of business environment being discussed above.

1. Name the function of management described in the above paragraph.

1. Why is Manik supposed to give regular feedback about work to Atul?

CB/XII/2324 Mid Term Exam Page 8 of 8

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