Quiz Questions

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1. ESD would cause the most damage to which component?

a) Expansion board
b) Power supply
c) Monitor
d) Keyboard
2. What voltage does a Pentium system use?
a) + 5 volts
b) +12 volts
c) +3.3 volts
d) + 8 volts
3. A 25-pin female connector on the back of your computer will typically be
a) A parallel port
b) Serial port 1
c) Docking
d) COM2 port

4. What’s the best way to protect your hard drive data?


a) periodically defrag it
b) run chkdsk at least once a week
c) regular backups
d) run scandisk at least once a week

5. You just installed a new IDE hard drive, but your system BIOS will not recognize the
new drive, what should you check first.
a) jumpers on the hard drive
b) drivers that need to be loaded
c) cable sequence
d) hard drive manufacturer web site information

6. During boot-up, the memory test


a) Is a superfluous step that should be ignored
b) Is an operational error
c) Checks and verifies that contiguous memory is installed
d) Displays what memory is installed, but nothing else

7. What is the first thing you could do to check for damage to a printer after receiving it?
a) Check the cables
b) Run MSD diagnostics
c) Unbox it and examine it for physical damage
d) Attach it to a PC and print something

8. During boot-up, the memory test.


a) Is a superfluous step that should be ignored
b) Is an operational error
c) Checks and verifies that contiguous memory is installed
d) Displays what memory is installed, but nothing else

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9. Resistance is measured in?
a) Volts
b) Watts
c) Amps
d) Ohms

10. What beep codes could indicate a system board or power supply failure?
a) no beep
b) steady short beep
c) one long continuous beep tone
d) All of the above

11. On the 16-bit ISA bus, IRQ2 is elevated to which higher level Interrupt?
a) 11
b) 13
c) 9
d) 15

12. A wrist grounding strap contains which of the following:


a) Capacitor
b) Voltmeter
c) Surge protector
d) Resistor

13. The mouse pointer moves erratically, what is the possible cause? The mouse
a) has an incorrect IRQ setting
b) driver is not installed properly
c) ball is dirty
d) is not connected

14. Which peripheral port provides the FASTEST throughput to laser printers?
a) Parallel
b) RS-232
c) Serial
d) SCSI

15. Most PCs give a single beep on bootup to indicate they are ok hardware wise. You
boot your PC and don’t get a beep. What should you check first?
a) RAM
b) system board
c) power supply
d) speaker

16. A hard disk is divided into tracks which are further subdivided into
a) sectors
b) clusters

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c) heads
d) vectors

17. Which type of system board is the MOST likely candidate for processor upgrading if
you want maximum performance and future compatibility?
a) PCI
b) ISA
c) ML
d) EISA

18. ESD would cause the most damage to which component?


a) Monitor
b) Expansion board
c) Power supply
d) Keyboard

19. Which Motherboard form factor uses one 20 pin connector


a) BABY AT
b) ATX
c) AT
d) All of the above

20. Which of the following is an example of an input device?


a) scanner
b) speaker
c) cd
d) printer

21. All of the following are examples of storage devices EXCEPT:


a) hard disk drives.
b) printers.
c) floppy disk drives.
d) cd drives

22. The ____________, also called the brains of the computer, is responsible for processing data.
a) motherboard
b) memory
c) ram
d) central processing unit (cpu)

23. The CPU and memory are located on the:


a) expansion board.
b) motherboard.
c) storage device.
d) output device.

24. Word processing, spreadsheet, and photo-editing are examples of:

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a) application software.
b) system software.
c) operating system software.
d) platform software.

25. ____________ is a set of computer programs used on a computer to help perform


tasks.
a) an instruction
b) software
c) memory
d) a processor

26. The PC (personal computer) and the Apple Macintosh are examples of two different:
a) platforms.
b) applications.
c) programs.
d) storage devices

27. Servers are computers that provide resources to other computers connected to a:
a) network.
b) mainframe.
c) supercomputer.
d) Client

28. Smaller and less expensive PC-based servers are replacing ____________ in many businesses.
a) supercomputers
b) clients
c) laptops
d) mainframes

29. ____________ are specially designed computers that perform complex calculations extremely
rapidly.
a) servers
b) supercomputers
c) laptops
d) mainframes

30. DSL is an example of a(n) ____________ connection.


a) network
b) wireless
c) slow
d) broadband

31. The difference between people with access to computers and the Internet and those
without this access is known as the:
a) digital divide.

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b) internet divide.
c) web divide.
d) broadband divide

32. ____________ is the science revolving around the use of nano structures to build devices on
an extremely small scale.
a) nanotechnology
b) micro-technology
c) computer forensics
d) artificial intelligence

33. Which of the following is the correct order of the four major functions of a computer?
a) process ?? output ?? input ?? storage
b) input ?? output?? process ?? storage
c) process ?? storage ?? input ?? output
d) input ?? process ?? output ?? storage

34. ____________ bits equal one byte.


a) eight
b) two
c) one thousand
d) one million

35. A byte can hold one ____________ of data.


a) bit
b) binary digit
c) character
d) kilobyte

36. The binary language consists of ____________ digit(s).


a) 8
b) 2
c) 1,000
d) 1

37. ____________ controls the way in which the computer system functions and provides
a means by which users can interact with the computer.
a) the platform
b) the operating system
c) application software
d) the motherboard

38. The operating system is the most common type of ____________ software.
a) communication
b) application
c) system
d) word-processing software
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39. ____________ are specially designed computer chips that reside inside other devices,
such as your car or your electronic thermostat.
a) servers
b) embedded computers
c) robotic computers
d) mainframes
40. The metal or plastic case that holds all the physical parts of the computer is the:
a) system unit.
b) cpu.
c) mainframe.
d) platform.
SECTION B SELECT ANY THREE QUESTIONS

Question 1
a) State any two functions of:
(i) Uninterruptible Power Supply (UPS) (2mrks)
(ii) Power Supply Unit (2mrks)
b) (i) State voltage values for connector cables: black, yellow, and red.(3mrks)
(iii) Differentiate between AT and ATX motherboard power connectors. (4mrks)
(iv) With examples, explain the terms:
(i) backward compatibility. (2mrks)
(ii) proprietary hardware. (2mrks)
c) As a UICT laboratory technician, explain how you are to protect:
(i) yourself against high voltages of computer systems. (3mrks)
(ii) microchips against electrostatic discharge (ESD). (2mks)
Question 2
a) (i) What is the main role of the motherboard in a PC? (4mrks)
(ii) What Are the Main four essential Components of a Motherboard? (4mrks)
b) (i) Define computer motherboard form factor and give two examples. (4mrks)
(ii) Define computer chipsets (2mrks)
(iii) Give one component connected to north bridge and south bridge? (2mrks)
c)(i) What is meant by cache memory? (2mrks)
(ii) Cache memory is divided into multiple levels, such as? (2mrks)
Question 3
a) (i) What are the main stages of troubleshooting a PC? (3mrks)

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(ii) State any three software troubleshooting tools. (3mrks)
b) What could be the cause of each of the following:
(i) PC does not show light when switched on. (2mrks)
(ii) PC goes through POST but keeps on rebooting. (2mrks)
(iii) Grinding noise, but power supply unit is fine. (2mrks)
c) (i) What information is contained in owner’s manual? (2mrks)
(ii) How can owner’s manual be used in troubleshooting? (2mrks)
d) With explanation why do we perform computer virus scan? (4mrks)
Question 4
a) (i) Write in full AGP and PCI bus technologies. (4mrks)
(ii) What are the advantages of PCI over ISA bus technology? (4mrks)
b) With examples, differentiate between:
(i) system and peripheral buses (2mrks)
(ii) data and address buses (2mrks)
d) With examples, explain the technologies:
(i) Interrupt Request (IRQ) (2mrks)
(ii) Direct Memory Access (DMA) (2mrks)
e) Suppose you have been requested by a friend to upgrade his PC hardware.
Describe what you will do. (4mrks)
Question 5
a) (i)What is the main function of computer memory? (2mrks)
(ii) Outline the steps taken to upgrade computer memory. (2mrks)
(iii) Differentiate between main memory and secondary memory. (2mrks)
b) (i) Explain the terms available memory and physical memory. (4mrks)
(ii) State any four factors that can cause a RAM module not to be
recognized by the system. (2mrks)
c ) (i) What happens if you use a slower DDR2 module in a system of higher
speeds? (4mrks)
(ii) DDR with 100 MHz memory bus (bus clock rate) and data transfer rate of 8
mbps. What is the maximum data rate of the module? (4mrks)

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