Jhoana Marie R

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Jhoana Marie R.

Narciso
55-E Ignacia St. Sta. Quiteria Caloocan City
0930-0078237
[email protected]

Concentrix Cyberwest
Human Resource Office
2/f SM Cyberwest Bldg., EDSA Cor. West Ave. Quezon City

Dear Concentrix Cyberwest,

I am writing to express my strong interest in the customer service representative


position at Concentrix Cyberwest as advertised on your Facebook page. Although I
may not have direct BPO experience, I am eager to learn and bring my enthusiasm,
strong work ethic, and transferable skills to contribute to your dynamic team.
My educational background, coupled with my dedication and adaptability, make me a
promising candidate for the role. Here's why I believe I would be a valuable addition
to your team:
Strong Communication Skills: I possess excellent written and verbal communication
skills, which I developed during my academic pursuits and part-time jobs. I am a
quick learner and have a keen eye for detail, enabling me to communicate effectively
and ensure clarity in all interactions.
Customer-Centric Approach: Despite not having direct BPO experience, I am
naturally customer-focused and committed to providing excellent service. I
understand the importance of empathy, active listening, and problem-solving, and I
am eager to apply these skills to the role.
Adaptability: My ability to adapt to new situations and environments is a strength that
I believe will be an asset in the fast-paced BPO industry. I am a quick learner and
am open to training and professional development to excel in my role.
Team Player: I am a collaborative and team-oriented individual who values
cooperation and values contributing to a positive work environment. I am excited
about the opportunity to work with a diverse group of colleagues at Concentrix
Cyberwest.
Professional Growth: I am highly motivated and committed to personal and
professional growth. I am eager to invest my time and energy in learning the
intricacies of the BPO industry and contributing to the success of Concentrix
Cyberwest.
I am enthusiastic about Concentrix Cyberwest's mission and reputation for delivering
high-quality BPO services. I am confident that my drive, willingness to learn, and
strong foundational skills make me a promising candidate for the customer service
representative position.
I have enclosed my resume to provide you with more information about my academic
background and my previous work experiences. While I may not have direct BPO
experience, I am certain that I can quickly adapt and thrive in this role with the right
training and guidance.
I would greatly appreciate the opportunity to discuss how my skills and enthusiasm
align with the needs of Concentrix Cyberwest. I am available for an interview at your
convenience and can be reached at 0930-0078237 or [email protected].

Thank you for considering my application. I am excited about the possibility of joining
your team and contributing to the success of Concentrix Cyberwest.

Sincerely,

Jhoana Marie R. Narciso

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