HP Commercial Notebook Step-by-Step Guide - 2.14
HP Commercial Notebook Step-by-Step Guide - 2.14
HP Commercial Notebook Step-by-Step Guide - 2.14
Step-by-Step Guide
DMIFIT Version 2.14 and later
Updated June 2017
DMI programming restores the customer's original system's serial number, SKU
number (Product Number), Product Name, PCID (System Configuration ID), CT
number, Build ID, Feature Byte, and other important information to the new
system board.
Contents
Creating the Tools ......................................................................................................................................... 3
Important Information .................................................................................................................................. 4
Getting Started .............................................................................................................................................. 6
Identifying and Setting TPM ......................................................................................................................... 8
Programing DMI Using NBDMIFIT ................................................................................................................. 9
Programing DMI Using WINPE /WNDMIFIT ................................................................................................. 10
Steps to Run WNDMIFIT ................................................................................................................................ 10
Update Intel ME Utility ................................................................................................................................ 12
UEFI / DOS Utility – Which Tool to Use: ....................................................................................................... 13
Booting to the Wrong Environment ............................................................................................................ 13
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HP Mobile DMIFIT Step-by-Step Guide
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HP Mobile DMIFIT Step-by-Step Guide
Please see the DMI Tools Creation Quick Start Guide for complete instructions to create the tools
Different systems require different tools based upon the year the product was developed and the type
of BIOS it uses.
• NBDMIFIT
Tools • ME Commit Tool • WNDMIFIT
• WNDMIFIT
• MPM Lock Tool • MPM Lock Tool
• MPM Lock Tool
(UEFI)
• TPM Utility (UEFI)
Tip: The WinPE-32 and WinPE-64 bit tools can be used interchangeably on most systems. The
individual products that are specified, however, require the use of the corresponding tool.
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HP Mobile DMIFIT Step-by-Step Guide
Important Information
Data Collection
To program DMI on a new system board, you will need to gather the required information below.
Please write down the information before installing the new system board into the system:
• TPM Requirements
• Serial number
• SKU number
• Product name
• System board CT number
• System Configuration ID or PCID ( 2014 and older platforms)
• Feature Byte (Case Sensitive) and Build ID (2015 and newer platforms)
You can obtain the necessary information by locating the Service tag and Flex build labels on the
products:
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HP Mobile DMIFIT Step-by-Step Guide
Committing ME
Committing ME is necessary to configure the Intel security features, including Intel AT and Intel AMT,
on the replacement system board, according to the customer’s entitlement. Committing ME and
setting VPRO/AT/NFC is required and run ONLY on commercial models that are INTEL CPU based. If the
model # ends with a “5” (i.e. 8475, 9475, etc.) this is AMD CPU based (not INTEL). If you attempt to
Commit ME an AMD based unit, you will receive a message that this option is unsupported.
You can locate information on a product’s ME requirements using the Serial Number Repository.
MPM Counter
On systems before 2014 that require Committing ME, 10 reboots are allowed until the MPM is
automatically locked. On 2015 systems, 50 reboots allowed before locking. You should start DMI
process with message at boot saying “Manufacturing Mode x:10”, or a number reflecting how many
reboot are left before locking. The process requires 3-4 reboots to complete, so adjust the number
accordingly before starting to program the system.
If the counter is 5 or more on systems 2014 and before, or the counter is more than 10 on systems
2015 and after. You should run the rMpmCnt.bat file found in the WNDMIFIT folder of the WINPE 32 /
64 USB Key.
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HP Mobile DMIFIT Step-by-Step Guide
Getting Started
Setting the Date and Time
The replacement system board might not have the correct time set in the system clock. The automatic
UUID generation requires the system clock be set correctly. As such, you must set the system clock
before starting the DMI Programming process. Please note that NBDMIFIT tool can also be used to set
the date and time.
Many systems allow you to set the clock in the HP Setup Utility:
3. Set the date and time for the time zone you are in.
You can also use the NBDMIFIT tool to set the date and time, as discussed below.
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HP Mobile DMIFIT Step-by-Step Guide
2. Dedicated DMI Programing Tools: A set of UEFI-based tools used to program DMI on a dedicated
set of platforms.
3. UEFI Commit ME Tool: UEFI Commit ME Tool is used to enable or commit vPro on ALL applicable
commercial notebooks.
4. UEFI Lock Utility: A UEFI utility that can be used to lock the system board after Committing ME.
1. Press F10 to access the BIOS. Set the boot mode to UEFI Hybrid
Note: version 2.0E and later will auto-execute the ‘nbdmifit.bat’ command.
3. Set the correct date and time if not correct. Important! The date and time must be set
correctly to generate the UUID without errors.
If the product requires a different tool other than NBDMIFIT the system tells you DMI programming
tool to use.
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To program DMI,
1. Select each option by pressing the associated number or letter from the menu, and then enter
the information.
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HP Mobile DMIFIT Step-by-Step Guide
7. If the DMI information is correct, click “Commit Only” to program the information.
8. Reboot to BIOS and confirm the UUID # does not display as all “Fs”. If the UUID displays as all “Fs”,
power down and power back up into BIOS. The UUID should be set correctly.
9. Continue to the Commit ME and Lock steps found in this document.
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If you boot to the wrong environment, the utility will warn you that you must reboot to the other
environment to update the Intel ME Firmware.
Important: Tool
provides a warning that
you must boot to the
other environment.
Image shows the warning received when the user booted to DOS on a system
that requires the UEFI version of the tool.
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HP Mobile DMIFIT Step-by-Step Guide
7. Once complete, the utility will automatically begin to update the Intel ME Firmware. Do not exit
the process or power off the machine.
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HP Mobile DMIFIT Step-by-Step Guide
8. Once complete, the system will automatically reboot and begin the branding process.
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HP Mobile DMIFIT Step-by-Step Guide
5. Once complete, the utility will automatically begin to update the Intel ME Firmware. Do not
exit the process or power off the machine.
6. Once the utility has updated the Intel ME Firmware, you will manually need to reboot the
system before proceeding.
7. Depending on the system, you can now proceed with the next step of the process.
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HP Mobile DMIFIT Step-by-Step Guide
6. Select the correct menu option according to the customer’s entitlements. Please note that the
menu displayed will vary based upon the system. If the system is not a vPro capable machine, it
will only show a Non-vPro and Non-vPro with NFC options.
7. Reboot the system.
8. Boot to External USB Hard Drive again to verify
9. You are now ready to lock the system board.
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HP Mobile DMIFIT Step-by-Step Guide
If you see the message "Your system is not fully configured. Please contact HP customer support"
during the programing / committing ME process, then your system will need to Set SureStart
Production Mode. When using the UEFI MPM Lock Tool, Sure Start Production Mode will
automatically be determined and set by the tool.
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HP Mobile DMIFIT Step-by-Step Guide
If you see the message "Your system is not fully configured. Please contact HP customer support"
during the programing / Committing ME process, then you will need to Set SureStart Production
Mode. If there is no message, then SureStart Production Mode is already set.
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HP Mobile DMIFIT Step-by-Step Guide
– HP Envy x2 (18F6).
– HP Pavilion X2 Detachable (8021).
– HP Pavilion X2 Detachable (813E).
– HP Pavilion X2 Detachable (815D).
– HP Pavition 11x2 (2188).
– HP Pro Tablet 408 G1.
– HP Pro Tablet 610 G1 (22B8).
– HP Pro Tablet 610 G1 (22B9).
– HP Pro x2 410 G1.
– HP Stream 7/8 Tablet.
– HP x2 210 G1 (8173)
– HP Pavilion X2 Detachable (8181,8182).
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HP Mobile DMIFIT Step-by-Step Guide
Using Windows PE for the HP ElitePad 1000 or HP Pro Tablet 608 G1:
1. Insert WINPE64 USB Key
2. Boot the system and press F9.
3. Select USB Hard Drive (UEFI), and follow the on-screen prompts to enter DMI information
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HP Mobile DMIFIT Step-by-Step Guide
Programming the Feature Byte and Build ID strings (HP mt41 only)
For HP mt41, you will need to enter the Feature Byte and Build IDs below during the DMI Programing
process.
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HP Mobile DMIFIT Step-by-Step Guide
Troubleshooting notes
MPM is Locked
1. DMI information can only be updated when the MPM mode is unlocked. The MPM will be locked
under the following conditions:
A. Previous DMI information on the system board was committed and MPM locked using the
WMDMIFIT tool.
i. MPM mode was automatically locked due to enough power change event cycles
connection and disconnection to AC power). This mode is used in the factory for normal
processes and final testing before being put into a spares kit. However, because those
events involve power change cycles, MPM may lock before DMI updates are completed by
the installer.
2. If the MPM is locked, a message similar to the image below is displayed when wndmifit is run.
3. To program the system you will need to obtain a system-specific SMC.BIN file to unlock the
system
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HP Mobile DMIFIT Step-by-Step Guide
Intel ME is Locked
If the Intel ME (Management Engine) is locked, you must replace the
system board with a new board. A locked ME cannot be fixed in the
field or by escalation.
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HP Mobile DMIFIT Step-by-Step Guide
Note: You can also boot to Windows and run the sssm.bat file found in the folder WINDMIFIT
of DOS USB key.
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HP Mobile DMIFIT Step-by-Step Guide
Intel is trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software,
Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
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HP Mobile DMIFIT Step-by-Step Guide
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
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