Career Development Assignment#3

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Sara Rothenberg

Dr. Kenny

MAN-2100-OL009

2 June 2024

Career Development Assignment #3

In general, Avon aligns with the outcome--oriented dimension of organizational culture.

Its “Rewards and Recognition” (Avon 2024) page makes that fact clear. As that page explains,

representatives who “reach Premier Level ($5,000 in annual sales)” (Avon 2024) will receive

“extra perks and...earnings” (Avon 2024). Concomitantly, those who earn at least “$10,000”

(Avon 2024) will procure “major rewards, exclusive events and...trips” (Avon 2024). More

specifically, Avon’s “Premier Level” (2023) web page describes the ones that relate to its tier.

Those who reach that level will receive “commissions of 30% on all Beauty and 20% on Fashion

& Home” (Avon 2024). Concurrently, Avon also offers “incentives” (Avon 2024), as mentioned

on their “Incentives Hub” (Avon 2024) page, for representatives who meet a quota. Together,

these facets entail that Avon’s business centers around its representatives' sales. Within the “Key

Dimensions of Organizational Culture”, as defined by Lumen Learning, they ensure that Avon is

“outcome--oriented” (Lumen Learning n.d.). In that type of business, “employees are trained to

sell products, and they are evaluated on their sales performance” (Lumen Learning n.d.).

The most important entities that influenced Avon’s culture include capitalism and pro--

independence sentiments. For one thing, capitalism influenced it because capitalism rewards

successful sellers. It also penalizes those who fail to do so. While this principle typically applies
to commodities, it can also apply to labor. The company exhibits that characteristic since it

rewards successful performers and denies benefits to underperformers. Germanely, it cancels

representative status for those who fail to sell enough products. Accordingly, it does not pay

commission to those who incur orders of less than $40. Indeed--it only pays representatives who

sell orders of $40 or more a percentage of every order. Nonetheless, Avon’s culture also, though

less prominently, aligns with contemporary pro--independence mores. Relevantly, Avon’s

requirements for hire are not particularly stringent. Its “Business Policies and Procedures for

Avon Independent Sales Representatives” article demarcates them, and also divulges their laxity.

True, they do mandate that “Only one Contract/account is allowed per Individual” (Avon 2024).

Avon also possesses an age minimum of “18 years of age and the age of majority in their state of

residence” (Avon 2024). Additionally, they require representatives to “live, be authorized to run

a business, and have an address to which...items may be sent, in the United States of America,

the District of Columbia, Guam, or Saipan” (Avon 2024). Furthermore, each representative must

“provide a valid email address not already associated with another Avon Representative” (Avon

2024) and “establish their Avon account in their legal name” (Avon 2024). Avon also requires its

representatives to provide “unique contact information” (Avon 2024) and maintain

“current...information" (Avon 2024). Finally, they also mandate that “Representatives…register

for an Avon Wallet account to receive any payments, incentives, or rewards” (Avon 2024). In

comparison to the requirements for other professions, they are not difficult to fulfill. Hence,

anyone who fulfills them can work for Avon, albeit only as “independent contractors” (Avon

2024). This quality actually matches modern demands for democratization of the workforce.

The company could enhance its culture by paying on every order that representatives

procure from others. Even commissions (i.e. percentages) themselves would still fulfill that
purpose. It would indeed align with contemporary demands for fair enterprise. It would make

Avon a more desirable place to work by helping its representatives earn more. Provisions would

boost satisfaction, which would make the company’s culture more positive. Optimism cannot

exist without psychological stability.

Aspects of a company’s culture that Sara would insist on are respect and consistency. She

would insist on respect because it creates a peaceful place to work in. Ergo, it helps her be more

productive. She would also insist on consistency because it helps her stay organized. Since she

has ADHD, she often struggles with learning new things. Her proclivity to get distracted makes

paying attention and memorizing information difficult. Hence, tasks that do not require much

novel learning are ideal for her.


Sara Rothenberg

Dr. Kenny

MAN-2100-OL009

2 June 2024

References List

1. Lumen Learning. (n.d.). Key Dimensions of Organizational Culture. Lumen Learning.


Key Dimensions of Organizational Culture | Principles of Management
(lumenlearning.com)
2. The Avon Company. (2022, March 15). Business Policies and Procedures for Avon
Independent Sales Representatives. The Avon Company. Business Policies and
Procedures for Avon Independent Sales Representatives
3. The Avon Company. (2024). Incentives Hub. The Avon Company. Incentives Hub
(avon.com)
4. The Avon Company. (2023, April 19). Premier Level. The Avon Company. Avon -
Premier FAQs
5. The Avon Company. (2024). Rewards and Recognition. The Avon Company. Rewards
and Recognition | Avon (bing.com)

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