Citizens Quest Checking, May 2022 2

Citizens Quest
US759 | BR894 | 2
ROP 450
Account Statement
P.O. Box 7000
Providence, RI 02940
Page 1 of 9
Beginning April 26, 2022

through May 24, 2022
Questions? Contact us today:
KELLY J MANGAN
114 E 17TH AVE CALL:

HOMESTEAD PA 15120-1810 Citizens Quest Customer
Service
1-888-438-9888
VISIT:
Access your account online:
citizensbank.com
MAIL:
Citizens
Customer Service Center
P.O. Box 42001
Providence, RI 02940-2001
Bankers help customers (like you) meet their financial

$1,000 Sign-On Bonus for Bankers
Contents
goals. Citizens is offering a $1,000 sign-on bonus for

bankers who apply by June 14, 2022, and get hired.
Important Messages Page 1
For more information, visit Summary Page 2
jobs.citizensbank.com/branch-jobs Checking Page 2
Check Image Page 9
KELLY J MANGAN
Citizens Quest Checking
XXXXXX-773-6
Please See Additional Information on Next Page

Page 2 of 9
Staying Safe at ATMs

Our ATMs are monitored by security cameras, but it still helps to be safe. Below are simple and clear tips to
keep in mind:
Please avoid
Going to an ATM alone at night --- if it seems dark, please let us know, so we can add lighting
Leaving an ATM door open
.
Letting anyone you dont know in the ATM after the branch is closed
.
Sharing your PIN# with anyone, make sure you memorize it, dont write it down or keep it in your
.
wallet
.
Exposing your PIN # when you enter it into the ATM

Counting your cash publicly
.
Please report
.
Anyone who appears to be lurking or acting suspiciously in the vicinity of the branch or ATM
If it looks as if someone is following you
.
If someone approaches you demanding money, give it to them. Remember everything you can
.
about the person and call the police immediately.

.
. Lost or stolen cards, either yours or one you found

Any feedback about ATM Security? Call our Citizens Customer Service at 1-800-922-9999. In New Jersey,
you can call the NJ Dept. of Banking at 1-800-446-7467.
Citizens Quest Checking Summary
Account Account Number Balance Last Balance This

Statement Statement
DEPOSIT BALANCE
Checking
Citizens Quest Checking XXXXXXXX-773-6 91,110.93 79,236.01
Total Deposit Balance
= 79,236.01
Total Relationship Balance
= 79,236.01
Citizens Quest Checking for XXXXXX-773-6
Balance Calculation Balance

Previous Balance 91,110.93 Average Daily Balance 85,764.04
Checks - 1,586.26
Interest
Withdrawals & Debits - 10,391.47 Current Interest Rate .02%
Deposits & Credit + 101.45
Annual Percentage Yield Earned .02%
Interest Paid + 1.36
Number of Days Interest Earned 29
Current Balance = 79,236.01
Interest Earned 1.36
Interest Paid This Year 3.59
The $25.00 monthly maintenance fee is waived when you meet either of the following requirements: make total monthly deposits of
$5,000 into your account or maintain a monthly combined deposit and investment balance of $25,000.
Your total monthly checking deposits: $61
Your combined deposit and investment balance: $86,096

Page 3 of 9
Citizens Quest Checking for XXXXXX-773-6 Continued
Good news! The monthly maintenance fee was waived based on your account activity.
Your next statement period will end on June 24, 2022.
TRANSACTIONDETAILS FOR CHECKING ACCOUNT ENDING 773-6
Checks (Note - checks that are present out of numeric sequence are denoted with an asterisk (*)) Previous Balance
Check # Amount Date Check # Amount Date 91,110.93
579 1,171.16 04/29 5057* 415.10 05/13 Total Checks
- 1,586.26
Withdrawals & Debits ** Total Withdrawals &

**May include checks that have been processed electronically by the payee/merchant.
Debits
Date Amount Description - 10,391.47
ATM/Purchases
04/26 22.19 9387 DBT PURCHASE - 278947 PAYPAL *CHILDRENSP402-9

33 NJ
04/26 1.06 9387 DBT PURCHASE - 270036 Google TikTok Live650-253000

0 CA
04/26 5.34 9387 DBT PURCHASE - 240018 Google TikTok Live650-253000

0 CA
04/26 .21 9387 DBT PURCHASE - WG5LVU INSTACART*ALDI

HTTPSINSTA CARCA
04/27 40.33 9387 DBT PURCHASE - 218947 PAYPAL *MICHAELS

402-935-77 33 TX
04/27 .74 9387 DBT PURCHASE - 258947 PAYPAL *PIPO US

IN402-935-77 33 D
04/28 16.04 9387 DBT PURCHASE - 238948 PP*GOOGLE WM MAX

L402-935-77 33 C
04/28 21.38 9387 DBT PURCHASE - 291000 GOOGLE *TikTok

Livg.co/helpp ay#C

Livg.co/helpp ay#C

Livg.co/helpp ay#C

Livg.co/helpp ay#C
04/29 267.49 9387 POS DEBIT - 291008 GOOGLE *TikTok Liv855-836-39 87

CA

CA

CA

CA

CA
05/02 10.70 9387 POS DEBIT - 000010 CKO*Patreon* Membe833-972876 6

CA

Page 4 of 9
Withdrawals & Debits (Continued) **

Date Amount Description
ATM/Purchases (Continued)
05/02 13.91 9387 POS DEBIT - 208520 PAYPAL *IPSY 402-935-77 33 CA
05/03 618.55 9387 DBT PURCHASE - 200000 PRESSLER &

PRESSLE973-75353 8 NJ
05/05 10.00 9387 POS DEBIT - 649208 GOOGLE *Google Mountain V

iewCA

iewCA

iewCA
05/06 25.00 9387 DBT PURCHASE - 251000 GOOGLE *Google

Plag.co/helpp ay#C

Plag.co/helpp ay#C

Plag.co/helpp ay#C
05/09 47.00 9387 DBT PURCHASE - 230833 PA DRIVER &

VEHICL717-412-53 00 P
05/09 14.95 9387 DBT PURCHASE - 248524 PAYPAL *SIGNALSVIP402-9

33 OH
05/09 50.50 9387 DBT PURCHASE - 268524 PAYPAL *MISS SPA

402-935-77 33 CA
05/09 4.41 9387 DBT PURCHASE - 251006 GOOGLE *MAGInteracg.co/

ay#CA
05/09 25.00 9387 POS DEBIT - 649208 GOOGLE *Google PlaMountain V

iewCA
05/10 25.00 9387 DBT PURCHASE - WPGTID GOOGLE*GOOGLE

PLAYSUPPORT.GO OGLC

PLAYSUPPORT.GO OGLC
05/10 49.82 9387 DBT PURCHASE - 288524 PAYPAL *PIPO US

IN402-935-77 33 D

IN402-935-77 33 D
05/10 16.57 9387 POS DEBIT - 004 NETFLIX COM LOS GATOS CA
05/10 736.95 9387 POS DEBIT - V10029 DuquesneLight Pittsburgh PA

PLAYSUPPORT.GO OGLC

IN402-935-77 33 D

IN402-935-77 33 D

IN402-935-77 33 D
05/12 199.90 9387 DBT PURCHASE - 238525 PAYPAL *ORTHOFEET

800-524-28 45 N

IN402-935-77 33 D
05/16 478.41 9387 DBT PURCHASE - 228527 PAYPAL *TORRIDCOM

402-935-77 33 C

IN402-935-77 33 D

Page 5 of 9


IN402-935-77 33 D
05/16 30.00 9387 POS DEBIT - 281008 SPRINT *WIRELESS 800-639-61 11

KS

IN402-935-77 33 D
05/16 4.37 9387 DBT PURCHASE - WPGTID GOOGLE*MAGINTERA

OGLCA
05/16 35.00 9387 DBT PURCHASE - 268527 PAYPAL *HUMANESOCI202-4

00 DC
05/16 58.94 9387 DBT PURCHASE - 258527 PAYPAL *QUALITYPER855-2

92 NJ

IN402-935-77 33 D
05/17 118.19 9387 DBT PURCHASE - 291009 AMZN Mktp

US*1L7R9Amzn.com illWA

IN402-935-77 33 D

IN402-935-77 33 D

IN402-935-77 33 D
05/18 6.41 9387 DBT PURCHASE - WPGTID GOOGLE*MAGINTERA

OGLCA

IN402-935-77 33 D
05/19 5.34 9387 DBT PURCHASE - WPGTID GOOGLE*TIKTOK

LIVESUPPORT.GO OGLC

IN402-935-77 33 D

IN402-935-77 33 D

IN402-935-77 33 D
05/19 140.00 9387 DBT PURCHASE - 226941 HRBLOCK RETAIL

HOMESTEAD PA
05/19 20.00 9387 DBT PURCHASE - 268529 PAYPAL *HUMANESOCI202-4

00 DC
05/19 3.20 9387 POS DEBIT - 271009 GOOGLE *MAGInterac855-8 87 CA
05/20 16.49 9387 DBT PURCHASE - 1 ALDI 69097 HOMESTEAD PA

IN402-935-77 33 D
05/20 6.41 9387 POS DEBIT - 251000 GOOGLE *MAGInterac855-8 87 CA
05/23 16.79 9387 DBT PURCHASE - 1 CHICK-FIL-A #01477HOMESTEAD

PA
05/23 6.41 9387 DBT PURCHASE - 290004 Google MAGInteract650-2 0 CA
05/23 14.09 9387 DBT PURCHASE - 221005 AMZN Mktp

US*1R8VZAmzn.com illWA
05/24 10.59 9387 DBT PURCHASE - 280837 AMZN MKTP

US*1R2O0AMZN.COM ILLWA
05/24 20.00 9387 DBT PURCHASE - 238521 PAYPAL *AMIENTERTA616-2

06 MI

Page 6 of 9

05/24 6.41 9387 DBT PURCHASE - 201000 GOOGLE *MAGInteracg.co/

ay#CA

IN402-935-77 33 D

IN402-935-77 33 D
Other Withdrawals & Debits
04/29 281.74 PEOPLES NAT GAS ONLINE PMT 220429 CKF127663541POS
05/03 112.16 PENN AMER WATER ONLINE PMT 220503

CKF127663541POS
05/12 60.93 DUQUESNE LIGHT ONLINE PMT 220512 CKF127663541POS
05/12 5.10 FSTENRGY MONPWR ONLINE PMT 220512

CKF127663541POS
05/19 4,273.00 IRS USATAXPYMT 051222 200253994396653
Deposits & Credits Total Deposits & Credits
Date Amount Description + 101.45
05/13 14.95 9387 DBT RETURN - 738946 PAYPAL *SIGNALSVIP402-9 33

OH

OH

OH

OH

OH

OH
05/24 11.75 9387 POS CREDIT - 1 Cash App*Cash Out Visa Direc t CA
Interest Total Interest Paid
Date Amount Description + 1.36
05/24 1.36 INTEREST
Daily Balance Current Balance
Date Balance Date Balance Date Balance = 79,236.01
04/26 91,082.13 05/06 87,542.43 05/17 84,490.97
04/27 91,041.06 05/09 87,400.57 05/18 84,447.56
04/28 91,003.64 05/10 86,473.23 05/19 79,954.22
04/29 88,422.75 05/11 86,299.21 05/20 79,719.07
05/02 88,398.14 05/12 86,033.28 05/23 79,681.78
05/03 87,667.43 05/13 85,633.88 05/24 79,236.01
05/05 87,607.43 05/16 84,720.16

Page 7 of 9
NEWS FROM CITIZENS
Are you saving enough for someday? As a Citizens QuestTM Checking customer you can open unlimited linked
checking, savings and money market accounts with no monthly maintenance fee. Build savings automatically
by setting up automatic transfers.TM Open your new savings account in online banking or at one of our branches.
Questions?Call Citizens Quest Services at 888-438-9888. Member FDIC.
Why wait for a statement to see your banking activity? Download our Mobile Banking App* today to see your
account info when it is convenient for you. Plus, better manage your money with personalized insights in the
app to better balance spending and saving.
*Wireless carrier charges may apply.
Page 8 of 9
ELECTRONIC TRANSFERS
In Case of Errors or Questions About Your Electronic Transfers
Checking Account Balance Worksheet (For Consumer Accounts Used Primarily for Personal, Family or Household
Before completing this worksheet, please be sure to adjust your Purposes)
checkbook register balance by Telephone us at the customer service number provided on Page 1 of this statement
Adding any interest earned

or write to us at the customer service address provided as soon as you can, if you

think your statement or receipt is wrong or if you need more information about an
Subtracting any fees or other charges electronic transfer on the statement or receipt. We must hear from you no later than
1
60 days after we sent you the FIRST statement on which the error or problem
appeared.
Your current balance on this statement

Tell us your name and account number, if any.
$
Describe the error or the transfer you are unsure about, and explain as
clearly as you can why you believe it is an error or why you need more
information.

Current Balance
2 Tell us the dollar amount of the suspected error and, if possible, the date
it appeared on your statement or receipt.

List deposits which do not appear on this statement
It will be helpful to us if you also give us a telephone number at which

Date Amount Date Amount
you can be reached in case we need any further information.
For consumer accounts used primarily for personal, family, or household purposes,
we will investigate your complaint and will correct any error promptly. If we take
more than 10 business days (20 business days if you are a new customer, for
electronic transfers occurring during the first 30 days after the first deposit is made
to your account) to do this, we will credit your account for the amount you think is in
error, so that you will have the use of the money during the time it takes us to
complete our investigation.
+ $
(For other accounts, we investigate, and if we find we have made an error, we
Total of 2
3
credit your account at the conclusion of our investigation.)
OVERDRAFT LINES OF CREDIT

Subtotal by adding 1 and 2
BILLING RIGHTS SUMMARY
What To Do If You Think You Find A Mistake On Your Statement:
= $ If you think there is an error on your statement write to us at the customer service
address provided as soon as possible.
Subtotal of 1 and 2
4
In your letter, give us the following information:
List outstanding checks, transfers, debits, POS purchases or

Account information: Your name and account number.
withdrawals that do not appear on this statement.
Dollar amount: The dollar amount of the suspected error.
Date/
Check No.
Amount Date/
Check No.
Amount
Description of Problem: If you think there is an error on your bill, describe
what you believe is wrong and why you believe it is a mistake.
You must contact us within 60 days after the error appeared on your statement.
You must notify us of any potential errors in writing. You may call us, but if you do
we are not required to investigate any potential errors and you may have to pay the
amount in question. While we investigate whether or not there has been an error
the following are true:
We cannot try to collect the amount in question or report you as

delinquent on that amount.
The charge in question may remain on your statement and we may

continue to charge you interest on that amount. But, if we determine that
we made a mistake, you will not have to pay the amount in question or
any interest or other fees related to that amount.
While you do not have to pay the amount in question, you are
responsible for the remainder of your balance.
- $ We can apply any unpaid amount against your credit limit.
Total of 4
INTEREST CHARGE CALCULATIONS FOR OVERDRAFT LINE
5 Subtract 4 from 3. This should match your checkbook register
balance.
OF CREDIT ACCOUNTS BASED ON AVERAGE DAILY
BALANCE COMPUTATION METHOD
Calculating your Interest Charge

We calculate the interest charge on your Overdraft Line by applying the Daily
= $ Periodic Rate to the Average Daily Balance. Then, we multiply that result by the
Total number of days in the billing cycle in which a balance is owed on your Overdraft
CUSTOMER SERVICE Line. This gives us the total interest charge for that billing period.
If you have any questions regarding your account or discover an error,
call the number shown on the front of your statement or write to us at

Calculating your Average Daily Balance
the following address:

To calculate the average daily balance, we take the beginning balance of you
Overdraft Line each day (which does not include any unpaid interest charges or
Citizens fees), add any new loan advances as of the date of those advances and subtract
Customer Service Center any payments or credits. This gives us the daily balance. Then, we add all the daily
P.O. Box 42001 balances for the billing cycle together and divide the total by the number of days in
Providence, RI 02940-2001 the billing cycle. This gives us the average daily balance of your account.
Change of Address Credit Bureau Reporting

Please call the number shown at the front of your statement to notify us We may report information about your Overdraft Line to credit bureaus for each
of a change of address. joint account holder of your checking account. Late payments, missed payments, or
other defaults on your Overdraft Line may be reflected in your credit report.
DEPOSIT ACCOUNTS ARE NON-TRANSFERABLE
Personal deposit accounts, such as CDs and savings accounts, cannot Thank you for banking with Citizens.
be transferred to another person or to a corporate entity.
Citizens is a brand name of Citizens Bank, N.A.

Images for Account XXXXXX-773-6 Page 9 of 9
579 04/29/2022 $1,171.16 5057 05/13/2022 $415.10

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Citizens Quest

Beginning April 26, 2022

114 E 17TH AVE CALL:

Bankers help customers (like you) meet their financial

goals. Citizens is offering a $1,000 sign-on bonus for

For more information, visit Summary Page 2

jobs.citizensbank.com/branch-jobs Checking Page 2

Check Image Page 9

Citizens Quest Checking

Please See Additional Information on Next Page

Staying Safe at ATMs

Exposing your PIN # when you enter it into the ATM

about the person and call the police immediately.

. Lost or stolen cards, either yours or one you found

Account Account Number Balance Last Balance This

Citizens Quest Checking XXXXXXXX-773-6 91,110.93 79,236.01

Total Deposit Balance

Balance Calculation Balance

Interest Paid This Year 3.59

Please See Additional Information on Next Page

Citizens Quest Checking for XXXXXX-773-6 Continued

Your next statement period will end on June 24, 2022.

TRANSACTIONDETAILS FOR CHECKING ACCOUNT ENDING 773-6

Check # Amount Date Check # Amount Date 91,110.93

579 1,171.16 04/29 5057* 415.10 05/13 Total Checks

Withdrawals & Debits ** Total Withdrawals &

Date Amount Description - 10,391.47

04/26 22.19 9387 DBT PURCHASE - 278947 PAYPAL *CHILDRENSP402-9

04/26 1.06 9387 DBT PURCHASE - 270036 Google TikTok Live650-253000

04/26 5.34 9387 DBT PURCHASE - 240018 Google TikTok Live650-253000

04/26 .21 9387 DBT PURCHASE - WG5LVU INSTACART*ALDI

04/27 40.33 9387 DBT PURCHASE - 218947 PAYPAL *MICHAELS

04/27 .74 9387 DBT PURCHASE - 258947 PAYPAL *PIPO US

04/28 16.04 9387 DBT PURCHASE - 238948 PP*GOOGLE WM MAX

04/28 21.38 9387 DBT PURCHASE - 291000 GOOGLE *TikTok

04/29 56.99 9387 DBT PURCHASE - 221007 GOOGLE *TikTok

04/29 106.99 9387 DBT PURCHASE - 251007 GOOGLE *TikTok

04/29 267.49 9387 DBT PURCHASE - 251007 GOOGLE *TikTok

04/29 267.49 9387 POS DEBIT - 291008 GOOGLE *TikTok Liv855-836-39 87

04/29 106.99 9387 POS DEBIT - 291009 GOOGLE *TikTok Liv855-836-39 87

04/29 53.49 9387 POS DEBIT - 251000 GOOGLE *TikTok Liv855-836-39 87

04/29 1.06 9387 POS DEBIT - 221001 GOOGLE *TikTok Liv855-836-39 87

04/29 267.49 9387 POS DEBIT - 221001 GOOGLE *TikTok Liv855-836-39 87

05/02 10.70 9387 POS DEBIT - 000010 CKO*Patreon* Membe833-972876 6

Please See Additional Information on Next Page

Citizens Quest Checking for XXXXXX-773-6 Continued

Withdrawals & Debits (Continued) **

Date Amount Description

05/02 13.91 9387 POS DEBIT - 208520 PAYPAL *IPSY 402-935-77 33 CA

05/03 618.55 9387 DBT PURCHASE - 200000 PRESSLER &

05/05 10.00 9387 POS DEBIT - 649208 GOOGLE *Google Mountain V

05/05 25.00 9387 POS DEBIT - 649208 GOOGLE *Google Mountain V

05/05 25.00 9387 POS DEBIT - 649208 GOOGLE *Google Mountain V

05/06 25.00 9387 DBT PURCHASE - 251000 GOOGLE *Google

05/06 15.00 9387 DBT PURCHASE - 221000 GOOGLE *Google

05/06 25.00 9387 DBT PURCHASE - 251000 GOOGLE *Google

05/09 47.00 9387 DBT PURCHASE - 230833 PA DRIVER &

05/09 14.95 9387 DBT PURCHASE - 248524 PAYPAL *SIGNALSVIP402-9

05/09 50.50 9387 DBT PURCHASE - 268524 PAYPAL *MISS SPA

05/09 4.41 9387 DBT PURCHASE - 251006 GOOGLE *MAGInteracg.co/

TRANSACTIONDETAILS FOR CHECKING ACCOUNT ENDING 773-6

05/02 10.70 9387 POS DEBIT - 000010 CKOPatreon Membe833-972876 6