Georgina's Admin Assistant CV 2

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Name: Georgina Bonsu.

LinkedIn: Profile

E-mail: [email protected] P.O.Box: AH 25, Accra.

Summary:
Dedicated administrative assistant with 3 years of experience managing small and large offices. I have
worked with numerous branches including finance and human resources which allows me to facilitate an
efficient workflow and improve communications between multiple departments.

Work Experience:
Universal Hospitals Group: Administrative Assistant Nov 2022 - Present
● Oversaw schedules for executives and managed bookings for their meetings and travels.
● Worked with the HR department to facilitate recruitment drives including maintaining and updating the
relevant records of job applicants.
● Typed drafts, memos, and emails at 45 wpm typing speed, and prepared weekly reports for
management. I am proficient in microsoft office suite and several email applications.
● Opened, sorted, and distributed incoming messages/calls and correspondence throughout departments.
● Recorded, transcribed, and distributed meeting minutes.

Sun Masters Limited: Administrative Assistant Aug 2019 - Aug 2020


● Supervised stock taking and reported status to executive leadership daily.
● Worked with potential customers to understand their needs and matched them with several potential
product offerings.
● Built ongoing relationships with customers to ensure their satisfaction throughout their experience with
sun masters leading to an increase in annual retention rate.
● Praticed an empathetic approach and resolved customer issues leading to more customer satisfaction.

VIG J’s Foods: Administrative Supervisor May 2019 - July 2020


● Trained 5 new employees in office management procedures and scheduled on the job mentoring with
multiple departments.
● Implemented improved customer care procedures to increase satisfaction levels.
● Reported customer pain points with potential solutions on a weekly basis.
● Actively sought new sales opportunities with one time customers.

Education:
Ghana Institute of Management and Public 09/2019 - 05/2022
Administration: Bsc Business Administration

Ghana Institute of Management and Public 10/2017 - 06/ 2019


Administration: Diploma in Management Studies

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