Outlines of Presentation Introduction to the concept of quality Food Quality Parameters Concepts of quality control, quality assurance and food safety Overview of food quality and safety management
Prepared by:- Mengist K.
1. Introduction to the concept of quality Food quality is a sensory property that includes appearance, taste, nutritional value (nutrient content), health benefit (functional ingredient) or safety (chemical, physical, biological). It includes those attributes which affect consumer’s choice for a product Major challenge for food industry is to maintain the food quality ; the reason being well aware consumers. For this reason food industry has to adopt certain techniques in order to meet the growing need of maintaining food quality; this is known as food quality control. The main issue which is considered while quality control process is to deteriorate the level of microbes and other contaminants in food. Food quality control is a mandatory regulatory activities of enforcement by national/International or local authorities to provide consumer protection and ensure that all foods during production, handling, storage, processing and distribution are safe, wholesome and fit for human consumption. At the same time, it must conforms to safety, fulfill quality requirements and are honestly & accurately labelled as per the standards / specifications prescribed in food laws. Consumer movement across the globe has also increased in recent past and as a result export / import of food products has become more vulnerable in complying safety requirements of the consumers. The challenges for food control authorities include: 1. Increasing incidences of food borne illness and emergence of new food borne hazards 2. Rapid growth of advanced technologies in food production, processing and marketing 3. Application of science-based food control systems with a focus on consumer protection 4. Global increase in food trade and harmonization of food safety and quality standards 5. Changes in education standard awareness and lifestyles including rapid urbanization 6. Growing consumer awareness of food safety and quality issues and increasing demand for better information. Farm to Consumer What is quality..? It is the degree to which a set of inherent characteristics fulfills requirements. “Fitness for use” Quality is excellence that is better than a minimum standard. “Conformance to requirements” The ability of product or service to satisfy Quality control is the evaluation of a final product prior to its marketing, i.e. it is based on quality checks at the end of a production chain aiming at assigning the final product to quality categories such as "high quality", "regular quality", "low quality" and "non-marketable". Since, at the end of the production chain, there is no way to correct production failures or upgrade the quality of the final product, the low-quality products can only be sold at lower prices and the non-marketable products have to be discarded. Quality control has only a limited potential to increase the quality and efficiency of a multi-step production procedure. Quality Assurance “Planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality”. Quality assurance is a system for evaluating performance, service, of the quality of a product against system, standard or specified requirement for customers. Planned activity or systematic approach to provide adequate confidence of product and service. Quality Assurance Quality assurance can be defined as "part of quality management focused on providing confidence that quality requirements will be fulfilled." The confidence provided by quality assurance is two fold—internally to management and externally to customers, government agencies, regulators, certifiers, and third parties. An alternate definition is "all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality." Quality Control Quality control can be defined as "part of quality management focused on fulfilling quality requirements." While quality assurance relates to how a process is performed or how a product is made, quality control is more the inspection aspect of quality management. An alternate definition is "the operational techniques and activities used to fulfill requirements for quality." Quality Assurance vs Quality Control Food Safety
Food safety provides an assurance that food will not cause
harm to the consumer when it is prepared and/or eaten according to its intended use. Safety is a component of quality. Safety differs from many other quality attributes since it is a quality attribute that is difficult to observe. A product can appear to be of high quality, i.e. well colored, appetizing, flavorful, etc. and yet be unsafe because it is contaminated with undetected pathogenic organisms, toxic chemicals, or physical hazards. On the other hand, product that seems to lack many of the visible quality attributes can be safe. Salmonella contagion of peanut butter in the US, melamine contamination of milk in China and high pesticide content of aerated drinks manufactured in India has significantly enhanced the concern for food safety and its impact on health, marketing and foreign trade. Protecting consumer health from food borne hazards has become a compelling duty for policy makers across the globe. Specific concerns about food hazards have usually focused on: 1. Microbiological hazards; 2. Xenobiotic residues including synthetic (manmade) pesticides, drugs, antibiotics, plastics etc. 3. Misuse of food additives 4. Chemical contaminants, including biological toxin 5. Adulteration, artificial foods; and 6. Genetically modified organisms, allergens, veterinary drug residues, radio nucleides and growth promoting hormones which are used in the preparation of animal prod Responsibilities of QA The QA department is responsible for ensuring that the quality policies adopted by a company are followed. It helps to identify and prepare the necessary SOPs related to the control of quality. It must determine that the product meets all the applicable specifications and that it was manufactured according to the internal standards of GMP. QA also holds responsibility for quality monitoring or audit function. QA functions to assess operations continually and to advise and guide them towards full compliance with all applicable internal and external regulations. QC is responsible for the day-to-day control of quality within the company. This department is responsible for analytical testing of incoming raw materials and inspection of packaging components, including labelling. They conduct in-process testing when required, perform environmental monitoring, and inspect operations for compliance. They also conduct the required tests on finished dosage form. Control of Quality Variation 1. Raw material control Good raw material specifications must be written in precise terminology, must be complete, must provide specific details of test methods, type of instruments, and manner of sampling must be properly identified. Each raw material is sampled according to standard sampling procedures and is sent to the quality control laboratory for testing according to written procedures. If acceptable, it is moved to the release storage area, after being properly stickered to indicate the item no., material name, lot no., release date, reassay date and sign of QA inspector. QA personnel should keep preservation samples of active raw materials that consists of at least twice the necessary quantity to perform all tests required, to determine whether the material meets the established specifications. Approved material should be rotated so that the oldest stock is used first. Raw materials may be classified into two groups: Active or therapeutic Inactive or inert In-process Items Control Conformance to compendial standards as the sole basis for judging the quality of a final dosage form can be grossly misleading. As the final dosage forms are produced in millions of units, the no. Of units assayed at the end is not likely to be representative of more than a small fraction of the actual production. The regulations emphasize environmental factors to minimize cross- contamination of products and errors, however, they do little to minimize within-batch and batch- to- batch variation. Therefore, it is important to follow a programme which help to ensure that the final products have uniform purity and quality. QA before start-up: - Environmental and microbiologic control and sanitation - Manufacturing Working Formula Procedures - Raw Materials - Manufacturing Equipment QA at start-up: - Raw Material Processing - Compounding - Packaging Materials Control - Labels Control - Finished Product Control Manufacturing Variation Control Monitoring environmental conditions under which products are manufactured/stored Monitoring of air and water systems to prevent contamination Air Handling Units Monitoring of personnel Feedback and follow-up 2. Food Quality and Safety Management It seeks to develop India's capability to meet the global food safety and quality requirements and enhance the competitiveness of food products. In long term perspective, it would contribute to ensure consumer safety with in and outside the country. Food Safety refers to practices and conditions that preserve food quality to prevent contamination and food- borne illnesses during preparation, handling, and storage. The correct Food Safety practices assure that food will not cause harm to the consumer when it is prepared and/or eaten according to its intended use. **Food should be safe for human consumption and free from hazards that may compromise the health of the consumer** Examples of Food Safety procedures and policies: Personal hygiene Personal presentation and preparation Pest control Waste management Cleaning and sanitising Temperature control and measurement Food Safety hazard identification These are only a few examples of Food Safety procedures that should be in place in a food-handling environment. Food Safety procedures vary from company to company and industry to industry. It is important to know what your company’s Food Safety procedures and policies are. Food Quality refers to the features and characteristics of a food product that is: acceptable to consumers and meet their expectations; value for money; conforms to the required specifications, and profitable to the company. Examples of Food Quality Attributes: External factors such as appearance (size, colour, shape and consistency). Texture Flavour (odour and taste) Correct labelling with the ingredients, nutritional information and supplier/manufacturer details listed. Products must be properly packaged and sealed. Ingredient standards are maintained. Food quality also deals with product traceability, should a recall of the food product be required. Food Safety and Food Quality are two of the most important aspects of any food-handling environment. It is important to know the difference and have a proper Food Safety and Food Quality management system in place. It will keep your customers healthy and happy, and you out of trouble. 10 Facts on food safety, WHO 1. More than 200 diseases are spread through food Millions of people fall ill every year and many die as a result of eating unsafe food. Diarrhoeal diseases alone kill an estimated 1.5 million children annually, and most of these illnesses are attributed to contaminated food or water. Proper food preparation can prevent most food borne diseases. 2. Food borne diseases are increasing worldwide Disease-causing organisms in food are transmitted far and wide by today's interconnected global food-chains - escalating how often and where food borne illnesses occur. Rapid urbanization worldwide is adding to risks, as urban dwellers eat more food prepared outside the home that may not be handled or prepared safely - including fresh foods and fish, meat and poultry. 3. Food safety is a global concern Globalization of food production and trade increases the likelihood of international incidents involving contaminated food. Imported food products and ingredients are common in most countries. Stronger food safety systems in export countries can reinforce both local and cross-border health security. 4. Emerging diseases are tied to food production About 75% of the new infectious diseases affecting humans over the past 10 years were caused by bacteria, viruses and other pathogens that started in animals and animal products. Many of these diseases in people are related to the handling of infected domestic and wild animals during food production. 5. Minimize the risk of avian influenza The vast majority of avian influenza cases in people follow direct contact with infected live or dead birds. There is no evidence that the disease is spread to people by eating properly cooked poultry. 6. Preventing disease starts at the farm Preventing animal infections at the farm level can reduce foodborne illnesses. For example, reducing the amount of Salmonella 7. Chemical hazards can contaminate food Acrylamide, which may cause cancer, is formed from natural ingredients during the cooking of some foods at high temperatures (generally above 120 °C), including fried potato products, baked cereal products and coffee. The food industry is working to find methods to lower exposure to such chemicals. 8. Everyone plays a role in food safety Food contamination can occur at any stage from farm to table. Everyone on the food delivery chain must employ measures to keep food safe - farmer, processor, vendor and consumer. Safety at home is just as vital to prevent disease outbreaks. Women are primary targets for food safety education as they are responsible for household meals in many societies. 9. School is a place for food safety Educating children on safe food handling behaviors is key to preventing food borne diseases today and in the future. Integrating food safety lessons into school curricula gives children essential life skills that can help to keep them and their families healthy. 10. Consumers must be well informed on food safety practices People should make informed and wise food choices and adopt adequate behaviors. They should know common food hazards and how to handle food safely, using the information provided in the food labeling. Hazard Identification Transport to the central distribution or retail outlet Fresh produce supplier control In the store Packaging Retail sale Fresh produce traceability and recall Fresh produce shelf-life The Benefits Reduce the risk of customers being food poisoned. Reduce the risk of going out of business by preventing food poisoning. Reduce the risk of prosecution. Increase the chance of winning a case if you are prosecuted. Increase the quality of products. Promote teamwork in an organization. Reduce the amount of end product testing. Save money in the long term. Ensure compliance with the law. Q. How sick can some one get from eating contaminated food? Cost of poor food safety Disciplinary / black-listed Poor staff morale / high staff turnover Food poisoning or death Food contamination and wastage Legal action/closure Compensation claims Bad publicity Loss of profit - jobs!! Quality vs. Safety Q. What is the difference? Similarity? • Food quality Organoleptic acceptance of the product Product homogeneity Physical properties (texture, viscosity) Chemical properties (% salt, acidity) • Food safety The consumer’s health will not be damaged as a result of the product’s consumption Biological Deterioration of foods Chemical / Bio- Chemical Deterioration of foods