Aspire 4736G/4736Z Series Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made to this service guide.
Date Chapter Updates

II

Copyright
Copyright 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

VI

Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Acer GridVista (dual-display compatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

System Utilities

29

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Machine Disassembly and Replacement

49

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Optical Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

VII

Table of Contents
Removing the Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Upper Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the Finger Print Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Removing the Media Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Removing the Modem Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Removing the RJ-11 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .101 Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Removing the MIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Replacing the MIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Replacing the RJ-11 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Replacing the Modem Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Replacing the Media Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Replacing the Finger Print Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Replacing the Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Replacing the SD Card Dummy Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

VIII

Table of Contents
Troubleshooting 139
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Modem Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Bluetooth Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 EasyTouch Button Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Media Board Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Fingerprint Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 POST Codes Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Sec: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Memory: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 BDS & Specific action: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Each PEIM entry point used in 80_PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Each Driver entry point used in 80_PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Each SmmDriver entry point used in 80_PORT . . . . . . . . . . . . . . . . . . . . . . . .162

Jumper and Connector Locations

163

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

FRU (Field Replaceable Unit) List

167

Aspire 4736G/4736Z Series Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Main Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Aspire 4736G/4736Z Series FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Model Definition and Configuration Test Compatible Components Online Support Information Index

176 177 183 185

Aspire 4736G/4736Z Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Microsoft Windows Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

IX

Table of Contents

Chapter 1

System Specifications
Features
Below is a brief summary of the computers many features: NOTE: Items marked with * denote only selected models.

Operating System

Genuine Windows Vista

Platform

Intel Centrino 2 processor technology, featuring:

Intel Core 2 Duo processor Mobile Intel PM45/GM45 Express Chipset* Intel Wireless WiFi Link 5100/5300* Intel Wireless WiFi Link 5150/5350*

System Memory

Dual-Channel SDRAM support Up to 2 GB of DDRIII 800/1066 MHz memory, upgradeable to 4 GB using two SO-DIMM modules

Display and graphics

16:9 aspect ratio 14" HD 1366 x 768 Mobile Intel GM45 Express Chipset NVIDIA GeForce 10MGE1

Storage subsystem

2.5" hard disk drive Optical drive option:

Blu-ray Disc /DVD-Super Multi double-layer drive* DVD-Super Multi double-layer drive*

5-in-1 card reader

Audio

Dolby-optimized surround sound system with two built-in stereo speakers True 5.1-channel surround sound output High-definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers Acer PureZone technology with two built-in stereo microphones MS-Sound compatible

Chapter 1

Communication

Acer Video Conference, featuring:

Integrated Acer Crystal Eye webcam* Acer PureZone technology* Optional Acer Xpress VoIP phone*

WLAN:

Intel Wireless WiFi Link 5100/5300*

Wi-Fi/WiMAX:

Intel Wireless WiFi Link 5150/5350*

WPAN: Bluetooth 2.0+Enhanced Data Rate (EDR)* LAN: Gigabit Ethernet; Wake-on-LAN ready Modem: 56K ITU V.92; Wake-on-Ring ready

Dimensions and Weight

342 (W) x 239 (D) x 23/38.6 (H) mm (13.4 x 9.4 x 0.9/1.5 inches) 2.3 (5.07lbs) with 6-cell battery

Privacy control

Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot

Power subsystem

ACPI 3.0 48.8 W 4400 mAh 3-pin 65 W AC adapter* 3-pin 90 W AC adapter* ENERGY STAR 4.0*

Special keys and controls

88-/89-/93-key keyboard Touchpad pointing device

I/O interface

5-in-1 card reader (SD/MMC/MS/MS PRO/xD) 3 USB 2.0 ports Consumer infrared (CIR) port HDMI port with HDCP support* External display (VGA) port Headphones/speaker/line-out jack with S/PDIF support* Microphone-in jack

Chapter 1

Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter

Environment

Temperature:

Operating: 5 C to 35 C Non-operating: -20 C to 65 C

Humidity (non-condensing):

Operating: 20% to 80%

Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.

Chapter 1

System Block Diagram

F an Control

Intel Penryn Processor

uPGA-478 Package (Socket P) pa ge
H_A#(3..35) 4, 5, 6

Thermal Sensor
E MC 1402
pa ge 4

Clock Generator
I CS9LPRS387
pa ge 16

pa ge 40

F SB
667/800/1066MHz

H_D#(0..63)

HDMI Conn.
pa ge 24

LCD Conn.
pa ge 22

CRT Conn.
pa ge 23

LVDS TMDS Card Reader JMB385

pa ge 30 pa ge 17, 18, 19, 20, 21

Intel Cantiga
uF CBGA-1329

Memory BUS(DDRIII)
Dual Channel
1.5V DDR III 800/1066

204pin DDR I I I -SO-DI MM X2

BANK 0, 1, 2, 3
pa ge 13, 14

LVDS PCI-E xpress

pa ge 7, 8, 9, 10, 11, 12, 13

VGA

16X

DMI PCI-E xpress

C-Link

USB conn x3
USB port 0, 2, 5
pa ge 33

Bluetooth Conn
pa ge 34

CMOS Camera
pa ge 22

L S - 4494P

F inger Print
AE S1610

Intel ICH9-M
BGA-676
pa ge 25, 26, 27, 28

3.3V 48MHz

USB H D Audio

3.3V 24.576MHz/48Mhz S -A T A

LAN(GbE )
ATHE ROS AR8121
pa ge 31

MINI Card x2
WLAN, Robson2
pa ge 33

New Card Socket

pa ge 34

GMCH HDA
port 1 port 0
pa ge 08

port 2

MDC 1.5 Conn ge 37 pa

HDA Codec
ALC888S-VC
pa ge 38

VGA HDA
pa ge 18

RJ45
pa ge 32

E SATA Conn. pa ge 34

CDROM Conn. pa ge 29

SATA HDD Conn. pa ge 29 LPC BUS

Audio AMP
pa ge 39

E NE K B926
pa ge 35

Phone Jack x3
pa ge 39

pa ge 37

L S - 4493P

Power On/Off CK T.
pa ge 37

L S - 4498P

L S - 4495P

F UN Conn. DC/DC Interface CK T.

pa ge 44

USB/B Conn.
USB port 1 L S - 5042P

L S - 4492P

E _K E Y/B Conn. Power Circuit DC/DC

pa ge 44, 45, 46, 47, 48 , 49, 50, 51

LE D/B Conn.
L S - 5041P

L S - 4495P

USB/B Conn.
USB port 1

Media/B Conn.

POWE R SW
Pa ge 42

0HLAK

Media/B Conn.

09LAK

RTC CK T.

Touch Pad
pa ge 36

Int.K BD
pa ge 36

E C I/O Buffer
pa ge 36

BIOS
pa ge 36

CIR
pa ge 37

Chapter 1

Your Acer Notebook tour

After knowing your computer features, let us show you around your new computer.

Front View

No. 1 2 3

Icon

Item Acer Crystal Eye webcam Microphone Display screen

Description Web camera for video communication (only for certain models). Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). Turns the computer on and off.

Power button

Chapter 1

No. 5

Icon

Item Status indicators

Description Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. For entering data into your computer. Comfortable support area for your hands when you use the computer. Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer BioProtection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touch-sensitive pointing device which functions like a computer mouse. Turns the internal touchpad on and off. Increase system volume/decrease system volume. Puts your computer into power-saving mode. Launches Acer Backup Management for three-step data backup. Enables/disables the wireless LAN function. Indicates the status of wireless LAN communication. Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. (only for certain models) Left and right speakers deliver stereo audio output.

6 7 8

Keyboard Palmrest Status indicators

Click buttons (left, center* and right)

10 11 12 13

Touchpad Touchpad Toggle Volume Up/ Volume Down Acer PowerSmart key Backup key Wireless LAN communication button/indicator Bluetooth communication button/indicator

14

Speakers

Closed Front View

No. 1

Icon

Item 5-in-1 card reader

Description Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Push to remove/install the card. Only one card can operate at any given time.

Chapter 1

Left View

No. 1 2 3 4 5 6 7

Icon

Item DC in jack Ethernet (RJ-45) port External display (VGA) port USB 2.0

Description Connects to an AC adapter Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor, LCD projector). Connects to USB 2.0 devices. Supports high definition digital video connections. Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Connects to audio line-out devices (e.g., speakers, headphones).

HDMI

HDMI port USB 2.0 port Headphones/ speaker/line-out jack with S/PDIF support Microphone jack

Accepts inputs from external microphones.

Line-in jack

Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player).

Chapter 1

Right View

No. 1 2 3 4 5

Icon

Item USB 2.0 port Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole

Description Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Internal optical drive; accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off. Connects to a phone line. Connects to a Kensington-compatible computer security lock.

6 7

Modem (RJ-11) port Kensington lock slot

Rear View

No. 1

Item Ventilation slots

Description Enable the computer to stay cool, even after prolonged use.

Chapter 1

Bottom View

No. 1 2 3 4 5 6

Icon

Item Battery bay Battery release latch Hard disk bay Memory compartment Battery lock Ventilation slots and cooling fan

Description Houses the computer's battery pack. Releases the battery for removal. Houses the computer's hard disk (secured with screws). Houses the computer's main memory. Locks the battery in position. Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.

Chapter 1

Indicators
The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Power Battery HDD Num Lock Caps Lock Function Description Indicates the computer's power status. Indicates the computer's battery status. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights up when Caps Lock is activated.

NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Easy-Launch Buttons
Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon Function Wireless communication switch Web browser Mail Bluetooth communication switch Empowering Technology Description Enables/disables the wireless function. Internet browser (user-Programmable) Email application (user-Programmable) Enables/disables the Bluetooth function. Launch Acer Empowering Technology. (user-programmable)

10

Chapter 1

Touchpad Basics (with fingerprint reader)

The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader:

Move your finger across the touchpad (1) to move the cursor. Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications. Left Button (2) Quickly click twice. Right Button (4) Main touchpad (1) Tap twice (at the same speed as double-clicking a mouse button). Tap once. Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor. Click once.

Function Execute

Select Drag

Click once. Click and hold, then use finger on the touchpad to drag the cursor.

Access context menu

NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Chapter 1

11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key Caps Lock Num Lock <Fn> + <F11>

Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Scroll Lock <Fn> + <F12>

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock on Type numbers in a normal manner. Hold <Shift> while using cursorcontrol keys. Hold <Fn> while typing letters on embedded keypad.

Num Lock off

Hold <Fn> while using cursorcontrol keys. Type the letters in a normal manner.

12

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions. Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:
< < < < < < >: > > > > >

Open or close the Start menu

+ <D>: Display the desktop + <E>: Open Windows Explore + <F>: Search for a file or folder + <G>: Cycle through Sidebar gadgets + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) + <M>: Minimizes all windows + <R>: Open the Run dialog box + <T>: Cycle through programs on the taskbar + <U>: Open Ease of Access Center + <X>: Open Windows Mobility Center + <BREAK>: Display the System Properties dialog box + <SHIFT+M>: Restore minimized windows to the desktop + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
> >

< < < < < < < < <

> > > > > > > > >

<CTRL> + < <CTRL> + <

+ <F>: Search for computers (if you are on a network)

+ <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows Vista, some shortcuts may not function as described. Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu.

Chapter 1

13

Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey <Fn> + <F1> <Fn> + <F2> <Fn> + <F3> <Fn> + <F4> <Fn> + <F5>

Icon

Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle

Description Displays help on hotkeys. Launches Acer eSettings Management in Acer Empowering Technology. Launches Acer ePower Management in Acer Empowering Technology. Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off. Increases the screen brightness. Decreases the screen brightness.

<Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + < > <Fn> + < >

Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down

14

Chapter 1

Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.

The Euro symbol

1. Open a text editor or word processor. 2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

The US dollar sign

1. Open a text editor or word processor. 2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.

Chapter 1

15

Using the System Utilities

Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank, easy music player launching with Acer MusicLaunch, secure Internet favorites via Acer MyLaunch, and fast application/website launching and login with Acer FingerLaunch, while Acer ProfileLaunch can launch up to three applications/websites from a single finger swipe. Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger! For more information refer to the Acer Bio-Protection help files.

Acer GridVista (dual-display compatible)

NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:

16

Chapter 1

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. 2. 3. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. Drag and drop each window into the appropriate grid. Enjoy the convenience of a well-organized desktop.

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

Chapter 1

17

Hardware Specifications and Configurations

Processor Item CPU Type Core Logic Specification Intel Core 2 Duo T6400 PGA 2.0G 3M 800 35W r-0 (see Processor Specification below for more information) Intel Cantiga GM800/1066MHz FSB supported Intel Cantiga PM800/1066MHz FSB supported ICH9-M Micro uPGA-478 Package Refer to table below

CPU Package CPU Core Voltage

Processor Specifications
Processor # T1600 T6400 T6600 P7450 T4200 CPU Speed 1.66 GHz 2.0 GHz 2.2 GHz 2.13 GHz 2.4 GHz Cores 2 2 2 2 2 Bus Speed 667 800 800 1066 800 Mfg Tech Cache Size 1 MB 3 MB 2 MB 3 MB 2 MB Package uPGA uPGA uPGA uPGA uPGA Core Voltage Acer P/N KC.16001.CMT KC.64001.DTP KC.66001.DTP KC.74501.DPP KC.42001.DTP

System Board Major Chips Item Core logic VGA Specifications Intel Cantiga PM45 / GM45 (667/800/1066MHz FSB supported) ICH9-M

NB10MGE1-512MB-DDR3 Integrated VGA solution for CANTIGA GM / On board VGA card for CANTIGA PM

LAN Media Card Reader Audio Codec

ATHEROS AR8121 for Giga LAN JMICRON JMB385 REALTEK ALC888S-VC for High Definition Audio Codec with Dolby Digital Live

CPU Fan True Value Table CPU Temperature (C) Core1 50 66 74 85 100

Core 2 50 66 74 85 100 -

Fan Speed (rpm) 31 34 37 40

SPL Spec (dBA)

3200 3500 3900 4300

Throttling 50%: On =100C; Off=90C OS Shut down: 105C H/W Shut down: 96C

BIOS ROM Item BIOS Vendor Insyde H20 Specification

18

Chapter 1

Item BIOS Version BIOS ROM Type BIOS ROM Size Supported Protocols V0.09 Flash ROM 1 MB

Specification

Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various hot-keys for system control Support SMBUS 2.0, PCI2.3 ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4 and S3, S4 for mobile CPU DMI utility for BIOS serial number configurable/asset tag Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information

BIOS Password control

Supervisor, User, and HDD

Chapter 1

19

System Memory Item Memory Controller Memory Size DIMM socket number Supports Memory size per socket Support maximum memory size Support DIMM type Support DIMM Speed Support DIMM voltage Support DIMM package Cache VGA Memory Memory module combinations Memory Combinations Slot 1 0MB 0MB 0MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB 4096MB 512MB 1024MB 2048MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB 4096MB Slot 2 512MB 1024MB 2048MB 1024MB 1536MB 2560MB 1024MB 1536MB 2048MB 3072MB 2048MB 2560MB 3072MB 4096MB 8192MB Total Memory Onboard 0MB (No on-board Memory) 2 sockets 2 GB 8 GB for 64bit OS (with two 2GB SO-DIMM) DDR III Synchronous DRAM 800/1066 MHz 1.5V 204-pin DDR III-800/1066 SO-DIMM 6MB L2 on CPU 512 MB with optional adjustable 128MB UMA VGA memory share from North Bridge You can install memory modules in any combination as long as they match the above specifications Specifications

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.

20

Chapter 1

Hard Disk Drive Interface Item Vendor & Model Name

Seagate ST9250827AS Seagate ST9320320AS ST9160310AS

Specifications
Seagate ST9500325AS Toshiba MK3252GSX MK2552GSX MK1652GSX 320, 250, 160 512 4, 4, 2 WD WD5000BEVT WD3200BEVT WD2500BEVT WD1600BEVT 500, 320, 250, 160 512 4, 3, 2, 2

Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) Voltage

250 512 4

320, 160 512 4, 2

500 512 4

2 5400

2 or 1, 1 5400

2 5400

2, 2, 1 5400

2, 2, 1, 1 5400

Performance Specifications
8 MB SATA 778 8 MB SATA 352 8 MB SATA 1,175 8 MB SATA 400 ~ 794 typical 8 MB SATA 106 Mbits/s maximum

300

150

300

300

300 maximum

DC Power Requirements
5V 5% 5V 5% 5V 5% 5V 5% 5V 5%

Chapter 1

21

Super-Multi Combo Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format With CD Diskette Sustained: Max 3.5 Mbytes/sec 2MB SATA Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version 3.0. Reading: DVD single/dual layer (PTP, OTP), DVD-R single/dual layer DVD+R single/double layer DVD-RW DVD+RW CD-DA CD-ROM CD-ROM/XA Photo-CD, Multi-session, Video CD CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW Drawer (Solenoid Open) Tact SW (Open) Emergency Release (draw open hole) DC 5 V +/- 5% Specification Philips DS-8A2S, Toshiba Digi/TS-L633A With DVD Diskette Sustained: Max 10 Mbytes/sec

Loading mechanism

Power Requirement Input Voltage

22

Chapter 1

Super-Multi Combo Module (continued)

Item Vendor & model name Performance Specification Transfer rate (MB/sec) HLDS GT10N With CD Diskette Sustained: 3,600 KB/s (24x) max. With DVD Diskette Sustained: 11.08 Mbytes/s (8x) max. Specification Sony AD7580S With CD Diskette Sustained: 1,571 (typical) 2 MB SATA

With DVD Diskette Sustained: 10,993 (typical)

Buffer Memory Interface Applicable disc formats DVD-ROM:

4.7GB (Single Layer) 8.5GB (Dual Layer) 3.95GB (Ver. 1.0: read only) 4.7GB (Ver. 2.0 for Authoring: read only) 4.7GB (Ver. 2.1 for General: read & write) (DL) 8.5GB (Ver. 3.0)

DVD-R:

DVD Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R MultiSession, DVD+RW, DVD-RAM V1.0, DVDRAM V2.0 & 2.1 &2.2.

CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 DVD-RW: Form-1 and Mode-2 Form-2, CD-i, CD-i 4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0) Bridge, Video-CD (MPEG-1), Karaoke CD, PhotoDVD-RAM: 1.46GB/side, 4.7GB/side (Ver. CD, Enhanced CD, CD Plus, CD Extra, itrax 2.2) CD, CD-Text, UDF CD, CD-R, and CD-RW DVD+R: 4.7GB (Ver. 1.3)

(DL) 8.5GB (Ver. 1.1) 4.7GB (Vol.1 Ver.1.3)

DVD+RW:

DVD Write: DVD Data & Video CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, VideoCD, CD-Text

CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD MultiSession, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and audio) CD-Extra CD-Text CD-R (Conforming to Orange Book Part 2: read & write) CD-RW (Conforming to Orange Book Part 3: read & write)

Loading mechanism

Drawer (Solenoid Open) Tact SW (Open) Emergency Release (draw open hole)

Power Requirement Input Voltage DC 5 V +/- 5%

Chapter 1

23

Blueray Combo Drive Item Manufacturer and Model Type Interface Data Transfer Modes Drawer loading SATA

Specification Sony NEC Optiarc BC-5500S-AR

PIO mode DMA Ultra DMA33

Buffer Memory Size Maximum Write Speed Maximum Read Speed Formats Supported

4.5 MB 11 Mbytes/sec 9 Mbytes/sec Read

BD-Video (12cm, Single and Dual Layer), BD-ROM (12cm, Single and Dual Layer) DVD-Video (8cm/12cm, Single and Dual Layer), DVD-ROM (8cm/ 12cm, Single and Dual Layer), Multi-Boarder, Multi-Session CD-R Media (48x/40x/32x/24x/16x/8x) Mitsubishi (Verbatim), TaiyoYuden, Mitsui, Ricoh, Fuji film, Sony, Hitachi Maxell, Memorex, RITEK, CMC, P.V.C, JVC, SKC, ACER, Prime Disc, TDK CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, OPTROM, Memorex, P.V.C, RITEK, CMC, LEADDATA, GigaStorage, Prodisc, Fornex, Samsung, Philips DVD+R Media (16x/8x/4x/2.4x) Taiyo-Yuden, Mitsubishi (Verbatim), Ricoh, TDK DVD+R Double Layer Media (8x/2.4x) Mitsubishi (Verbatim) DVD+RW Media (8x/4x/2.4x) Mitsubishi (Verbatim), Ricoh, TDK DVD-R Media (16x/8x/4x/2x) Mitsubishi (Verbatim), TDK, TaiyoYuden, PVC, Fuji Film, Ritek DVD-R DL Media (8x/4x) Mitsubishi (Verbatim) DVD-RW Media (6x/4x/2x/1x) JVC, PVC, Mitsubishi (Verbatim), TDK DVD-RAM Ver2.2 Media (5x/3x/2x) Panasonic, Hitachi Maxell

CD Write

DVD Write

Power Supply Voltage Allowance

+5V (DC) +5V (DC) 5%

24

Chapter 1

LCD 14 Item Vendor/model name

Specification Samsung LTN140AT01-G01 AUO B140XW01 LG LP140WH1 CMO N140B6 - L02

Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/m ) (also called Brightness) Contrast Ratio (typical) Response Time (Optical Rise Time/Fall Time) msec Input Voltage Typical Power Consumption (watt) Weight Physical Size (mm) Electrical Interface Support Color Viewing Angle (degree)
2

355.6 (14.0) 309.399(H) X 173.952(V) 1366 x 768 0.2265(H) x 0.2265(V) Normally white 220 (typ.) 500 8 (typ.) 3.3V 0.3V 5W (max.) 375g (max.) 324.0(H) x 192.5(V) x 5.2(D) LVDS 262,144 Min. Horizontal Vertical CR => 10 40 40 10 25 Typ. 45 45 15 30

Temperature Range (C) Operating Storage (shipping)

0 to 50C -20 to 60C

Chapter 1

25

VGA Graphic Controller Item Type Features Power Package Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Media Card Reader Item Type Features Audio Interface Item Audio Controller Audio onboard or option Mono or Stereo Internal Microphone Internal speaker/ Quantity LAN Item Type Features CIR Item Type Features Power Package Bluetooth Item Type Features Power

Specification NB10MGE1-512MB-DDR3

Specification ENE KB926 88-/89-/93-key Yes Yes

Specification JMICRON JMB385 6-in-1 Card Reader

Specification REALTEK ALC888S-VC Onboard Stereo AC-coupled input,100mVP-P maximum 2 * 4 Ohm 2W Main Speakers

Specification ATHEROS AR8121 for GIGA LAN 10/100/1000 MHz

Specification

Specification

26

Chapter 1

Finger Print Reader Item Type Power Package WLAN Item Chipset Protocol Interface Antenna Battery Item Vendor & model name

Specification AES1610

Specification

Specifications (3S2P) SONY AS-2007A Panasonic AS-2007A Simplo AS-2007A Sanyo AS-2007A

Battery Type Pack capacity Number of battery cell Package configuration

Li-ion 4400 mAh 6 3S2P

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. Follow these instructions:

To choose a menu, use the left and right arrow keys. To choose an item, use the up and down arrow keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

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Information
The Information screen displays a summary of your computer hardware information.

NOTE: The system information is subject to different models. Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type and speed of the system. This field shows the speed of the CPU. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the model name of the installed ODD drive. Displays system BIOS version. This field displays the VGA firmware version of the system. This field displays the serial number of this unit. This field displays the asset tag number of the system. This field shows product name of the system. This field displays the manufacturer of this system. Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

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Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.

NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery Description Sets the system time. The hours are displayed with 24hour format. Sets the system date. This field reports the memory size of the system. Memory size is fixed to 3017 MB. This field reports the video Memory size. Enables the boot sequence to skip some processes to boot up more quickly. Enables, disables the system boot from LAN (remote server). Enables or disables the Press <F12> to display boot menu message during startup. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Control the mode in which the SATA controller should operate. Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD/YYYY (month/day/year) N/A N/A Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Enabled Option: Enabled or Disabled

SATA Mode

Option: AHCI or IDE

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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Description Shows the setting of the Supervisor password Shows the setting of the user password. Shows the setting of the hard disk password. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Press Enter to set the Hdd password. When Hdd password is set, this password protects the Hdd from unauthorized access. Defines whether a password is required or not while the system powers on. Option Clear or Set Clear or Set Clear, Set, or Frozen N/A

Set User Password

N/A

Set Hdd Password

N/A

Power on password

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

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Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:

2.

Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press Enter. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password
Follow these steps: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:

2. 3. 4.

Type the current password in the Enter Current Password field and press Enter. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

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Changing a Password
1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears.

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press Enter. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.

If the new password and confirm new password strings do not match, the screen displays the following message.

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Power
The Power screen allows the user to configure CPU and power management options.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Advanced CPU Control Description Enter the Advanced CPU Control menu. Submenu Items P-States (IST) Boot performance mode Thermal Mode CMP Support Use XD capability VT Support SMRR Support C-States Enhanced C-States C-State Pop Up Mode C-State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi-directional PROCHOT# Dynamic FSB Switching Turbo Mode ACPI 3.0 T-States DTS DTS Calibration Thermal Trip Points Setting (Fan On Temp., Throttle On Temp.)

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Parameter Platform Power Management Break Event

Description Enter the Platform Power Management menu. Enter the Break Event menu.

Submenu Items PCI Clock Run Storage Break Event PCIE Break Event PCI Break Event EHCI Break Event UHCI Break Event HDA Break Event

ACPI S3 Wake on PME

Enable or Disable ACPI S1/S3 Sleep State. Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing. Disable or Enable optional quick boot from S4 Resume. Disable or Enable auto wake up by date and time or at a fixed time everyday.

N/A N/A

Wake on Modem Ring Quickly S4 Resume Auto wake on S5

N/A

N/A N/A

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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

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Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

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BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

New versions of system programs New features or options Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

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DOS Flash Utility

Perform the following steps to use the DOS Flash Utility: 1. 2. Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.

3.

Execute the FLASH.BAT batch file to update BIOS.

The flash process begins as shown.

4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays.

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Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.

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WinFlash Utility
Perform the following steps to use the WinFlash Utility: 1. 2. Double click the WinFlash executable. Click OK to begin the update. A progress screen displays.

3.

When the process is complete, close all programs and applications and reboot the system.

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Remove HDD/BIOS Password Utilities

This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user.

To unlock the HDD password, perform the following steps: 1. Press Enter to display the Select Item screen.

2.

Select Enter Unlock Password and press Enter.

An Unlock Password displays.

3. 4. 5. 6. 7.

Make a note of the key, 76943488 in the example. Boot up the system to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. For instructions on changing boot priority see Boot on page 37. Enter the UnlockHD.EXE command and input the key to create an unlock code. Make a note of the result, for example 46548274. Reboot and enter the BIOS by pressing F2 when prompted. Go to the Security menu and select Set Hdd Password.

8. 9.

Enter the unlock code generated by UnlockHD.EXE as the current password, 46548274 in the example, and complete the New Password and Confirm fields to create a new HDD password. Save and exit the BIOS to complete the process.

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Removing BIOS Passwords:

If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below.

To reset the BIOS password, run BIOS_PW.EXE as follows: 1. 2. Key in bios_pw 14452 0 Select one string from the list.

3.

Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password.

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Cleaning BIOS Passwords

To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe

2.

Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

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Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. 2. Enter into DOS. Execute BS.exe to display the usage screen.

3.

Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.

Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, perform the following steps: 1. Enter into DOS.

2. Execute dmitools.exe. The following messages show dmitools usage: dmitools /r ==> Read dmi string from memory dmitools /wm xxxx ==> Write manufacturer name to EEPROM (max. 16 characters) dmitools /wp xxxx ==> Write product name to EEPROM (max. 16 characters) dmitools /ws xxxx ==> Write serial number to EEPROM (max. 22 characters) dmitools /wu xxxx ==> Write uuid to EEPROM (Ignore String) dmitools /wa xxxx ==> Write asset tag to EEPROM (max. 32 characters) NOTE: The following write examples (2 to 5) require a system reboot to take effect

Example 1: Read DMI Information from Memory

Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): eMachines xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag

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Example 2: Write Product Name to EEPROM

Input: dmitools /wp Acer

Example 3: Write Serial Number to EEPROM

Input: dmitools /ws 01234567890123456789

Example 4: Write UUID to EEPROM

Input: dmitools /wu

Example 5: Write Asset Tag to EEPROM

Input: dmitools /wa Acer Asstag

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48

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Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements
To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver

Plastic tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

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General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface. 4. Remove the battery pack.

Disassembly Process
The disassembly process is divided into the following stages:

External module disassembly Main unit disassembly LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List Description M2.0D 3.0L K4.6D 0.8T ZK M2.5D 3.0L K5.5D 0.8T ZK M2.5D 5L K 5.5D ZK NL M2.5D 10.0L K 5.5D 0.8T ZK M3.0D 3.0L K 4.9D NI+ M2.5D 3.2L K 6D NI+ 17 15 21 12 4 4 Quantity Acer P/N 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006

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Chapter 3

External Module Disassembly Process

External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Turn off system and peripherals power

Disconnect power and signal cables from system

Remove Battery

Remove SD Dummy

Remove NewCard Dummy

Remove Lower Covers

Remove WLAN

Remove DIMMs

Remove HDD

Remove ODD

Screw List Step WLAN Module HDD Carrier ODD Module ODD Bracket M2*3 M3*3 M2.5*5 M2*3 Screw 2 4 1 2 Quantity Part No. 86.AD302.001 86.AD302.005 86.AD302.003 86.AD302.001

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Removing the Battery Pack

1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position.

3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

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Chapter 3

Removing the SD dummy card

1. Push the SD dummy card all the way in to eject it.

2. Pull it out from the slot.

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Removing the Lower Covers

1. See Removing the Battery Pack on page 52. 2. See Removing the SD dummy card on page 53. 3. Loosen the five captive screws in the covers as shown.

DIMM Cover

HDD Cover WLAN Cover

4. Carefully open the DIMM Cover.

5. Remove the WLAN Cover as shown.

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Chapter 3

6. Carefully open the HDD Cover.

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55

Removing the WLAN Module

1. See Removing the Lower Covers on page 54. 2. Disconnect the two antenna cables.

3. Remove the two securing screws.

Step WLAN Module M2*3

Size 2

Quantity

Screw Type

4. Remove the WLAN module as shown.

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Chapter 3

Removing the DIMM Modules

1. See Removing the Lower Covers on page 54. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

3. Remove the DIMM module.

4. Repeat steps for the second DIMM module.

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Removing the Hard Disk Drive Module

1. See Removing the Lower Covers on page 54. 2. Hold the Pull Tab and slide the HDD away from the connector.

3. Pull the HDD up as shown to remove.

NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it.

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4. Remove the four screws (two each side) securing the HDD to the carrier.

Step HDD Carrier M3*3

Size 4

Quantity

Screw Type

5. Lift the HDD carrier to remove.

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Removing the Optical Disk Drive Module

1. See Removing the Lower Covers on page 54. 2. Remove the screw securing the ODD module.

Step ODD Module M2.5*5

Size 1

Quantity

Screw Type

3. Insert a screw driver as shown and push the ODD Module out of the bay.

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4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module.

Step ODD Bracket M2*3

Size 2

Quantity

Screw Type

5. Insert a pin in the eject hole of the ODD to eject the ODD tray.

6. Press down on the locking catch to release the ODD cover and remove.

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Main Unit Disassembly Process

Main Unit Disassembly Flowchart
Remove External Modules before proceeding

Remove Hinge Covers

Remove Switch Cover

Remove Keyboard

Remove Function Board

Remove Speaker Module

Remove LCD Module

Upper Cover

Remove Upper Cover

Lower Cover

Remove Fingerprint Reader

Remove eKey Board

Remove Media Board

Remove USB Board

Remove Modem Module

Remove Bluetooth Module

Remove TouchPad Bracket

Remove Mainboard

Remove RJ-11 Port

Remove Thermal Module

Remove CPU

Screw List Step Hinge Covers Switch Cover Speaker Module LCD Module Upper Cover M2*3 M2.5*3 M2.5*10 M2.5*3 M2.5*5 M2.5*10 M2.5*5 M2.5*3 Screw 2 4 2 2 6 10 6 1 Quantity Part No. 86.AD302.001 86.AD302.002 86.AD302.004 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.003 86.AD302.002

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Step Finger Print Reader TouchPad Bracket USB Board Modem Module BT Module Mainboard Thermal Module Media Board M2*3 M2*3 M2.5*3 M2*3 M2.5*3 M2.5*3 M2.5*5*3.2

Screw 1 2 1 2 1 1 4 3

Quantity

Part No. 86.AD302.001 86.AD302.001 86.AD302.002 86.AD302.001 86.AD302.002 86.AD302.002 86.AD302.006

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Removing the Hinge Covers

1. See Removing the Battery Pack on page 52. 2. Remove the two screw caps and screws from the Hinge Covers.

Step Hinge Covers M2*3

Size 2

Quantity

Screw Type

3. Slide the covers off the hinges in the direction of the arrows. IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly.

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Removing the Switch Cover

CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See Removing the Battery Pack on page 52. 2. See Removing the Hinge Covers on page 64. 3. Locate and remove the ten securing screws on the bottom of the computer.

Step Switch Cover (red callout) M2.5*3

Size 4

Quantity

Screw Type

Switch Cover (green callout)

M2.5*10

4. Turn the computer over and open the LCD module to expose the Switch Cover. IMPORTANT:The LCD module does not fully extend. Damage will occur if you attempt to extend the LCD module beyond the manufacturers design. 5. Push the Switch Cover downward (1) and lift the leftside of the cover upward (2) to release the securing pins.

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6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown.

7. Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing.

8. Lift the Switch Cover clear of the chassis.

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Removing the Keyboard

1. See Removing the Switch Cover on page 65. 2. Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard.

3. Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable.

4. Unlock the connector and pull the FFC to remove it from the Mainboard.

5. Remove the keyboard from the chassis.

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Removing the Speaker Module

1. See Removing the Keyboard on page 67. 2. Remove the two securing screws from the Speaker Module.

Step Speaker Module M2.5*3

Size 2

Quantity

Screw Type

3. Remove the adhesive tape securing the LCD cables to the Speaker Module.

4. Disconnect the speaker cable as shown.

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5. Rotate the Speaker Module upward, rear edge first to clear the LCD cables, and remove it from the chassis.

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Removing the LCD Module

1. See Removing the WLAN Module on page 56. 2. See Removing the Keyboard on page 67. 3. Turn the computer over. Remove the two securing screws as shown.

Step LCD Module M2.5*5

Size 2

Quantity

Screw Type

4. Lift the securing tape to expose the Antenna cable as shown.

5. Push the Antenna cables through the casing as shown.

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6. Completely remove the Antenna cable from the cable channel.

7. Turn the computer over. Remove the two adhesive strips from the Antenna cable.

8. Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown.

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71

9. Completely remove the Antenna from the cable channel.

10. Disconnect the LCD cables from the Mainboard as shown.

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11. Remove the two securing screws from the left LCD hinge.

Step LCD Module M2.5*5

Size 2

Quantity

Screw Type

12. Peel back the adhesive strip from the LCD Hinge as shown.

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13. Remove the two securing screws from the right LCD hinge.

Step LCD Module M2.5*5

Size 2

Quantity

Screw Type

14. Carefully remove the LCD Module from the chassis.

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Removing the Upper Base

1. See Removing the LCD Module on page 70. 2. Turn the computer over. Remove the ten screws on the bottom panel.

Step Upper Cover (red call out) M2.5*10

Size 10

Quantity

Screw Type

Upper Cover (green callout)

M2.5*5

3. Turn the computer over. Remove the two securing screws on the top panel.

Step Upper Cover (red callout) M2.5*5

Size 1

Quantity

Screw Type

Upper Cover (green callout)

M2.5*3

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4. Turn the computer over and disconnect the three FFC cables from the mainboard.

B Unlock the connector and disconnect A as shown.

A Unlock the connector and disconnect B as shown.

Unlock the connector and disconnect C as shown.

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WARNING:Care must be taken when removing v from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outward to clear the securing clips and pry apart the left side as shown, and lift the rear edge of the Upper Base upward.

6. Ease the lower casing outward to clear the securing clips and pry apart the right side as shown. Lift the rear edge of the Upper Base upward.

7. Completely remove the Upper Base from the Lower Base.

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Removing the Finger Print Reader

NOTE: Only the Discrete SKU supports Finger Print Reader technology. 1. See Removing the Upper Base on page 75. 2. Remove the single securing screw on the bracket.

Step Finger Print Reader M2*3

Size 1

Quantity

Screw Type

3. Lift the bracket clear of the casing.

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4. Lift the FFC, as shown, to disengage the adhesive and remove the Finger Print Reader Board from the casing.

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Removing the TouchPad Bracket

1. See Removing the Upper Base on page 75. 2. Lift the FFC, as shown, to disengage the adhesive.

3. Open the FFC locking latch as shown and remove the FFC.

4. Remove the two screws from the TouchPad Bracket and remove it from the casing.

Step TouchPad Bracket M2*3

Size 2

Quantity

Screw Type

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Chapter 3

5. Remove the TouchPad Bracket from the Upper Base.

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Removing the Media Board

WARNING:Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surface. 1. See Removing the Upper Base on page 75. 2. Detach the media board FFC from the upper case.

3. Remove the three securing screws as shown.

4. Lift the media board clear of the upper case.

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Step Media Board M2.5*3

Size 3

Quantity

Screw Type

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83

Removing the USB Board

1. See Removing the Upper Base on page 75. 2. Remove the single securing screw from the USB board.

Step USB Board M2.5*3

Size 1

Quantity

Screw Type

3. Open the FFC locking latch and remove the FFC from the Mainboard.

4. Lift the FFC to detach the adhesive from the casing.

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5. Lift the USB Board clear of the casing.

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85

Removing the Modem Module

1. Remove the Upper Base. See Removing the Upper Base on page 75. 2. Remove the adhesive tape securing the cable to the Modem and remove the two securing screws.

Step Modem Module M2*3

Size 2

Quantity

Screw Type

3. Lift the Modem Module clear of the Mainboard as shown.

4. Turn the module over and disconnect the Modem cable. Remove the module from the casing.

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Removing the Bluetooth Module

1. See Removing the Upper Base on page 75. 2. Grasp the cable as shown and pull to disconnect from the Bluetooth module.

3. Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable.

4. Remove the single securing screw and remove the module from the chassis.

Step Bluetooth Module M2.5*3

Size 1

Quantity

Screw Type

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Removing the Mainboard

1. See Removing the Upper Base on page 75. 2. See Removing the USB Board on page 84. 3. See Removing the Modem Module on page 86. 4. See Removing the Bluetooth Module on page 87. 5. Grasp the RJ-11 cable and remove it from the Mainboard as shown.

6. Remove the single securing screw.

Step Mainboard M2.5*3

Size 1

Quantity

Screw Type

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Chapter 3

7. Lift the mainboard right side first to remove from the base.

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Removing the RJ-11 Port

1. See Removing the Mainboard on page 88. 2. Turn the Lower Base over and pull the Modem cable through the casing as shown.

3. Completely remove the Modem cable from the cable channel.

4. Turn the computer over. Pull the Modem cable completely through the casing as shown.

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5. Remove the adhesive tape and lift the cable out of the cable channel as shown.

6. Detach the adhesive and lift the cable bundle out of the casing.

7. Remove the RJ-11 Port from the casing.

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Removing the Thermal Module

1. See Removing the Mainboard on page 88. 2. Turn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard.

4. Remove the four screws from the Thermal Module numerically, from 4 to 1.

Step CPU Thermal Module

Size M2.5*5*3.2 4

Quantity

Screw Type

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WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on both sides and lift it clear of the Mainboard.

IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.

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Removing the CPU

1. See Removing the Thermal Module on page 92. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180 to release the CPU.

3. Lift the CPU clear of the Mainboard.

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LCD Module Disassembly Process

LCD Module Disassembly Flowchart
Remove LED Panel from Main Unit before proceeding

Remove LED Bezel

Remove Camera Module

Remove LED Panel

Remove LED FPC Cable

Remove LED Brackets

Remove Antenna

Remove MIC Module

Screw List Step LCD Bezel Camera Module LCD Panel LCD Brackets M2.5*5 M2.5*3 M2.5*5 M2.5*3 M2*3 Screw 6 1 2 1 6 Quantity Part No. 86.AD302.003 86.AD302.002 86.AD302.003 86.AD302.002 86.AD302.001

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Removing the LCD Bezel

1. See Removing the LCD Module on page 70. 2. Remove the six screw caps and screws as shown.

Step LCD Bezel M2.5*5

Size 6

Quantity

Screw Type

3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.

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4. Lift the bezel away from the panel.

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Removing the Camera Module

1. See Removing the LCD Bezel on page 96. 2. Remove the single screw from the Camera Bracket as shown.

Step Camera Module M2.5*3

Size 1

Quantity

Screw Type

3. Lift the Camera Bracket, right side first, clear of the casing.

4. Lift the Camera Module clear of the casing and disconnect the cable from the Module.

5. Remove the Camera Module.

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Removing the LCD Panel

1. See Removing the Camera Module on page 98. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw.

Step LCD Panel (red callout) M2.5*5

Size 2

Quantity

Screw Type

LCD Panel (green callout)

M2.5*3

3. Remove the Camera cable bundle from the top of the casing as shown.

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4. Lift the LCD Panel out of the casing as shown.

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Removing the LCD Brackets and FPC Cable

1. See Removing the LCD Panel on page 99. 2. Turn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive.

3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4. Remove the cable from the panel as shown (2).

2
5. Remove the six securing screws (three on each side) from the LCD Panel brackets in numeric order, from 3 to 1.

1 2 3 1 2

Step LCD Brackets M2*3

Size 6

Quantity

Screw Type

6. Remove the LCD brackets by pulling them away from the LCD Panel.

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Removing the Antennas

1. See Removing the LCD Panel on page 99. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions.

3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear.

4. Remove the antenna cables and assembly from the LCD module.

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Removing the MIC Module

1. See Removing the Antennas on page 102. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions.

3. Remove the MIC cable and Module from the LCD module.

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LCD Module Reassembly Procedure

Replacing the MIC Module
1. Replace the MIC Module in the LCD casing. 2. Run the cable as shown and replace the adhesive strips to hold it in place.

IMPORTANT:Ensure that the cable runs as shown in the hinge well area to avoid trapping.

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Replacing the Antennas

1. Run the right side Antenna cable as shown in the hinge well to avoid trapping. 2. Run the cable as shown and replace the adhesive strip.

3. Run the cable along the edge of the casing using all available cable clips.

4. Run the cable as shown and replace the adhesive strip.

5. Replace the Antenna in the casing as shown and secure it in place with the tape.

6. Ensure that the securing pin is properly located.

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7. Run the left side Antenna cable as shown in the hinge well to avoid trapping.

8. Run the cable along the edge of the casing using all available cable clips.

9. Run the cable as shown and replace the adhesive 10. Run the cable as shown and replace the adhesive strip. strip.

11. Run the cable along the edge of the casing using all available cable clips.

12. Replace the Antenna in the casing as shown and secure it in place with the tape.

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13. Ensure that the securing pin is properly located.

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Replacing the LCD Panel

1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3.

3 2 1 3 2

3. Turn the panel over. Insert the LCD Panel cable 4. Run the LCD cable as shown and press down into the LCD Panel as shown (1). Secure the cable along the length of the cable to secure it in place. by replacing the securing strip (2).

1
5. Insert the LCD panel into the casing back edge first 6. Ensure that the four locating pins are properly as shown. seated before continuing.

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7. Replace the Camera Module cable bundle in the casing as shown.

8. Replace the three screws to secure the panel and grounding within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with X. These slots are reserved for the Bezel securing screws.

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Replacing the Camera Module

1. Reconnect the LCD cable to the Camera Module. 2. Place the Camera Module in the casing as shown.

3. Ensure that the locating pins are correctly seated.

4. Insert the Camera Bracket left side first to engage the securing clip.

5. Lower the bracket into place as shown

6. Replace the single securing screw.

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Replacing the LCD Bezel

1. Place the Bezel on the casing bottom edge first 2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge.

3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the casing and the Bezel.

4. Replace the six securing screws and screw caps on the LCD bezel.

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Main Module Reassembly Procedure

Replacing the CPU
IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator.

Socket Pin1 Locator

CPU Pin1 Locator

2. Using a flat-bladed screw driver, rotate the CPU locking screw 180 clockwise to secure the CPU in place.

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Replacing the Thermal Module

WARNING:To prevent damage to the Thermal Module or the CPU, hold the Thermal Module by both ends at the same time. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.

1. Align and place the Thermal Module in the on the mainboard as shown.

2. Remove the four screws from the Thermal Module numerically, from 1 to 4.

3. Connect fan cable to the mainboard as shown.

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Replacing the RJ-11 Port

1. Replace the RJ-11 Port in the casing as shown. 2. Place the cable bundle in the casing and apply pressure to secure the adhesive in place.

3. Run the cable along the cable channel using all available cable clips.

4. Replace the adhesive tape and insert the cable through the casing as shown.

5. Pull the cable through the casing completely.

6. Turn the computer over and run the cable along the cable channel using all available cable clips.

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7. Insert the cable through the casing to the top side as shown.

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Replacing the Mainboard

1. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place.

2.

Ensure the screw socket is aligned. Replace the single securing screws as shown.

NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard. 3. Replace the RJ-11 cable in the retaining clip on the Mainboard.

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Replacing the Bluetooth Board

1. Insert the Bluetooth Module left side first and lower 2. Replace the single securing screw. it into place.

3. Reconnect the Bluetooth cable to the Mainboard and secure the cable in place with the tape.

4. Reconnect the Bluetooth cable to the Bluetooth Module.

Replacing the Modem Module

1. Connect the modem cable as shown. 2. Replace the Modem Module on the Mainboard.

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3. Align the screw sockets and replace the two screws.

4. Secure the Modem cable in place with the adhesive tape.

Replacing the USB Board

1. Insert the USB Board into the casing, ensuring that 2. Run the cable along the casing and insert it into the the USB Port is accessible through the case. FFC connector.

3. Lock the connector and press down on the FFC cable to secure it on the casing.

4. Ensure the locating pins is correctly seated and replace the single securing screw.

Locating Pin

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Replacing the Media Board

WARNING:Care must be taken when replacing the Media Board Cover to prevent damage or stress to the surface. 1. Place the media board in the upper case.

2. Secure the three securing screws as shown.

3. Adhere the FFC to the upper case as shown.

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Step Media Board M2.5*3

Size 3

Quantity

Screw Type

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Replacing the TouchPad Bracket

1. Place the TouchPad in the casing. 2. Replace the two securing screws.

3. Replace the FFC and close the locking latch.

4. Run the cable along the Bracket and press down to secure it in place.

Replacing the Finger Print Reader

1. Replace the Finger Print Reader in the Upper Cover in the direction of the arrow. 2. Run the FFC along the TouchPad bracket, as shown, and press down to secure it in place.

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3. Replace the FInger Print Reader Bracket rear edge 4. Replace the single securing screw. first and lower it into place.

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Replacing the Upper Cover

WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover, front edge first, and lower it into place.

2. Starting with the sides, press down all around the perimeter of the cover to secure it in place.

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3. Reconnect the three FFC cables to the mainboard.

B Connect and lock connector A as shown.

A Connect and lock connector B as shown.

Connect and lock connector C as shown.

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4. Replace the two securing screws in the Upper Cover.

5. Turn the computer over. Replace the fifteen screws on the bottom panel.

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Replacing the LCD Module

1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis, taking care not to trap the LCD cables. 2. Replace the two securing screws on the right hinge as shown.

3. Replace the adhesive strip on the left hinge.

4. Replace the two securing screws on the left hinge as shown.

5. Reconnect the LCD cable to the Mainboard.

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IMPORTANT:Run the cables as shown to avoid trapping when the Switch Cover is replaced.

6. Insert the Antenna cables through the casing, as shown, and pull through from the underside.

7. Ensure the cable is pulled completely through the casing.

8. Run the Antenna cables along the cable channel as shown, using all available cable clips.

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IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced.

9. Replace the two adhesive strips to secure the cables in place.

10. Pull the Antenna through the casing into the WLAN 11. Run the Antenna cables along the cable channel bay as shown. as shown, using all the available cable clips.

12. Replace the adhesive strip to secure the cables in place.

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13. Replace the two securing screws.

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Replacing the Speaker Module

1. Align and replace the Speaker Module in the lower IMPORTANT: Run the LCD cables over the Speaker case. Module as shown to avoid trapping when the Switch Cover is replaced.

2. Reconnect the Speaker cable.

3. Replace the adhesive tape to secure the LCD cables in place.

4. Replace the two securing screws as shown.

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Replacing the Keyboard

1. Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard. 2. Insert the Keyboard, front edge first, into the Upper Cover as shown. Ensure that the five tabs are correctly seated.

3. Press down both sides of the keyboard to locate it correctly.

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Replacing the Switch Cover

1. Place the Switch Cover on the Upper Case as shown. 2. Press down both sides of the Switch Cover to snap it into place.

3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover.

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4. Turn the computer over and replace the six securing screws as shown.

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Replacing the Hinge Covers

IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly. 1. Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies.

2. Replace the two securing screws and caps.

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Replacing the ODD Module

1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer.

2. Align the ODD Bracket as shown and replace the securing screws.

3. Push the ODD Module into the chassis as shown until the bezel is flush with the casing.

4. Replace the securing screw.

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Replacing the Hard Disk Drive Module

1. Place the HDD carrier on the HDD. 2. Replace the four securing screws (two each side).

3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface.

Replacing the DIMM Modules

NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place.

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Replacing the WLAN Module

1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module.

3. Connect the two antenna cables to the module. IMPORTANT: Ensure that the cabling is replaced as NOTE: The White cable goes to the upper terminal shown to avoid trapping when the covers are and the black cable to the lower terminal. replaced.

Replacing the Lower Covers

1. Replace the Lower Covers and secure the captive screws.

DIMM Cover

HDD Cover WLAN Cover

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Replacing the SD Card Dummy Trays

1. Insert the SD Card and push into the slot until flush with the chassis cover.

Replacing the Battery

1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). 2. Slide the battery lock/unlock latch to the lock position.

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Chapter 4

Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Power On Issue No Display Issue LCD Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure ODD Failure Rightside USB Failure Modem Failure WLAN/WiMAX Failure Bluetooth Failure EasyTouch Button Failure Media Board Failure Finger Print Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Failures Undetermined Failures 4. Go To Page 140 Page 141 Page 143 Page 143 Page 144 Page 144 Page 146 Page 148 Page 151 Page 151 Page 152 Page 152 Page 153 Page 153 Page 154 Page 154 Page 155 Page 156 Page 156

If the Issue is still not resolved, see Online Support Information on page 183.

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Power On Issue
If the system doesnt power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. 5. 6. 7. Check the power cable is properly connected to the computer and the electrical outlet. Remove any extension cables between the computer and the outlet. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet. Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. Remove any recently installed software. If the Issue is still not resolved, see Online Support Information on page 183.

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No Display Issue
If the Display doesnt work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

No POST or Video
If the POST or video doesnt display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. Make sure the computer has power by checking at least one of the following occurs:

2.

Fans start up Status LEDs light up

If there is no power, see Power On Issue on page 140. 3. 4. Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model). If the POST or video appears on the external display, see LCD Failure on page 143. 5. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. 7. 8. Reseat the memory modules. Remove the drives (see Disassembly Process on page 50). If the Issue is still not resolved, see Online Support Information on page 183.

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Abnormal Video Display

If video displays abnormally, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See Disassembly Process on page 50. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See Disassembly Process on page 50. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See Disassembly Process on page 50. 5. Check the display resolution is correctly configured: a. b. c. d. e. 6. 7. 8. Minimize or close all Windows. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. If desktop display resolution is not normal, right-click on the desktop and select Personalize Display Settings. Click and drag the Resolution slider to the desired resolution. Click Apply and check the display. Readjust if necessary.

Roll back the video driver to the previous version if updated. Remove and reinstall the video driver. Check the Device Manager to determine that:

The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices.

9.

If the Issue is still not resolved, see Online Support Information on page 183.

10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts. 11. If the Issue is still not resolved, see Online Support Information on page 183.

Random Loss of BIOS Settings

If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. 2. 3. If the computer is more than one year old, replace the CMOS battery. Run a complete virus scan using up-to-date software to ensure the computer is virus free. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the BIOS settings are still lost, replace the cables. 4. 5. 6. If HDD information is missing from the BIOS, the drive may be defective and should be replaced. Replace the Motherboard. If the Issue is still not resolved, see Online Support Information on page 183.

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LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Built-In Keyboard Failure

If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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Touchpad Failure
If the Touchpad doesnt work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Internal Speaker Failure

If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. 2. Reboot the computer. Navigate to Start Control Panel System and Maintenance the Device Manager to determine that:

System

Device Manager. Check

The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices.

3. 4. 5.

Roll back the audio driver to the previous version, if updated recently. Remove and reinstall the audio driver. Ensure that all volume controls are set mid range: a. b. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted.

6.

Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected as the default audio device (green check mark). NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers. Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

7. 8. 9.

10. Reinstall the Operating System. 11. If the Issue is still not resolved, see Online Support Information on page 183.

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Internal Microphone Failure

If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. 5. 6. 7. Check that the microphone is enabled. Navigate to Start Sound and select the Recording tab. Control Panel Hardware and Sound

Right-click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. Right-click on the microphone and select Enable. Select the microphone then click Properties. Select the Levels tab. Increase the volume to the maximum setting and click OK. Test the microphone hardware: a. b. c. d. Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test.

8.

If the Issue is still not resolved, see Online Support Information on page 183.

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HDD Not Operating Correctly

If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. 2. 3. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: a. b. c. d. e. f. insert the Windows Vista Operating System DVD in the ODD and restart the computer. When prompted, press any key to start to the operating system DVD. The Install Windows screen displays. Click Next. Select Repair your computer. The System Recovery Options screen displays. Click Next. Select the appropriate operating system, and click Next.

NOTE: Click Load Drivers if controller drives are required. g. h. i. Select Startup Repair. Startup Repair attempts to locate and resolve issues with the computer. When complete, click Finish.

If an issue is discovered, follow the onscreen information to resolve the problem. 4. 5. 6. 7. 8. 9. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. Ensure all cables and jumpers on the HDD and ODD are set correctly. Remove any recently added hardware and associated software. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support.

10. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Replace the HDD. See Disassembly Process on page 50.

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ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

ODD Not Operating Correctly

If the ODD exhibits any of the following symptoms it may be faulty:

Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active:

Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject

Access failure screen displays The ODD is noisy

Perform the following general solutions one at a time to correct the problem. 1. 2. 3. 4. Reboot the computer and retry the operation. Try an alternate disc. Navigate to Start Storage panel. Navigate to Start Computer. Check that the ODD device is displayed in the Devices with Removable Control Panel System and Maintenance System Device Manager.

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a. b. c. d. e.

Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation.

Discs Do Not Play

If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible. Check that the media is clean and scratch free. Try an alternate disc in the drive. Ensure that AutoPlay is enabled: a. b. c. 5. Navigate to Start Control Panel Hardware and Sound AutoPlay.

Select Use AutoPlay for all media and devices. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.

Check that the Regional Code is correct for the selected media:

IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even Windows is reinstalled or the drive is moved to another computer. a. b. c. d. Navigate to Start Control Panel System and Maintenance System Device Manager.

Double-click DVD/CD-ROM drives. Right-click DVD drive and click Properties, then click the DVD Region tab. Select the region suitable for the media inserted in the drive.

Discs Do Not Burn Properly

If discs can not be burned, perform the following actions one at a time to correct the problem. 1. Ensure that the default drive is record enabled: a. b. c. 2. Navigate to Start Computer and right-click the writable ODD icon. Click Properties.

Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list. Click OK.

Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual.

Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system resources are not running low: a. b. 2. Try closing some applications. Reboot and try the operation again.

Check that the ODD controller transfer mode is set to DMA: a. Navigate to Start Control Panel System and Maintenance System Device Manager. 149

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b. c. d.

Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable.

Drive Not Detected

If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. 2. Restart the computer and press F2 to enter the BIOS Utility. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 18. Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly Process on page 50. a. b. c. 4. 5. Check for broken connectors on the drive, motherboard, and cables. Check for bent or broken pins on the drive, motherboard, and cable connections. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.

3.

Reseat the drive ensuring and all cables are connected correctly. Replace the ODD. See Disassembly Process on page 50.

Drive Read Failure

If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem. 1. 2. Remove and clean the failed disc. Retry reading the CD or DVD. d. e. f. Test the drive using other discs. Play a DVD movie Listen to a music CD

If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced. 3. Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly Process on page 50. a. b. c. 4. Check for broken connectors on the drive, motherboard, and cables. Check for bent or broken pins on the drive, motherboard, and cable connections. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.

Replace the ODD. See Disassembly Process on page 50.

150

Chapter 4

USB Failure (Rightside)

If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Modem Function Failure

If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Chapter 4

151

Wireless Function Failure

If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
Start

OK

Check Antenna to WLAN/WiMAX C ard

NG

Reconnect the Antenna to the card

OK

Check Antenna

NG

Swap the Antenna

OK

Check WLAN/Wi MAX Card

NG

Swap WLAN/ WiMAX Card

OK

Check Function Board

NG

Swap Function Board

Swap Mainboard

Bluetooth Function Failure

If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
Start

OK

Check BT cable connected

NG

Reconnect the cable to the module

OK

Check BT cable

NG

Swap the cable

OK

Check BT Module

NG

Swap BT Module

OK

Check Function Board

NG

Swap Function Board

Swap Mainboard

152

Chapter 4

EasyTouch Button Failure

If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Check Function/B to MB connection

NG

Reconnect the Function/B to MB FFC cable

OK

Check Function/B and FFC

NG

Swap the Function Board

Swap Mainboard

Media Board Failure

If the Media Board fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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153

Fingerprint Reader Failure

If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Thermal Unit Failure

If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Check Fan power cable

NG

Reconnect the cable to the Mainboard

OK

Check Fan

NG

Swap the Thermal Module

OK

CPU Heatink well seated?

NG

Seat it well

OK

Check CPU

NG

Swap CPU

Swap Mainboard

154

Chapter 4

External Mouse Failure

If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. 5. 6. 7. 8. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. If the mouse uses a USB connection, try an alternate USB port. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. Restart the computer. Remove any recently added hardware and associated software. Remove any recently added software and reboot. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 9. Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support.

10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that:

The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices.

13. If the Issue is still not resolved, see Online Support Information on page 183.

Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 1. 2. 3. Check Drive whether is OK. Check Test Fixture is ok. Swap M/B to Try.

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155

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On Issue on page 140.): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:

Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards

4. 5. 6. 7.

Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

System board LCD assembly

156

Chapter 4

POST Codes Tables

These tables describe the POST codes and descriptions during the POST.

Sec:
NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 0xC3 0xC4 0xC5 0xCF MTRR setup Enable cache Establish cache tags Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 Cache Init Finished Description

Memory:
DEBUG_BIOS equ 1 (Chipset\Alviso\MemoryInitAsm\IA32\IMEMORY.INC) Code 0xA0 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x20 0x21 0x22 0x23 0x24 0x25 0x26 First memory check point Enable MCHBAR Check for DRAM initialization interrupt and reset fail Verify all DIMMs are DDR3 and unbuffered Detect an improper warm reset and handle Detect if ECC SO-DIMMs are present in the system Verify all DIMMs are single or double sided and not asymmetric Verify all DIMMs are x8 or x16 width Find a common CAS latency between the DIMMS and the MCH Determine the memory frequency and CAS latency to program Determine the smallest common TRAS for all DIMMs Determine the smallest common TRP for all DIMMs Determine the smallest common TRCD for all DIMMs Determine the smallest refresh period for all DIMMs Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers Program the DRAM Bank Architecture register Program the DRAM Timing & and DRAM Control registers Program ODT Perform steps required before memory init Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings 157 Description

Chapter 4

Code 0x27 0x28 0x29 0x30 0x31 0x32 0x33 0x34 0x35 0x43

Description Enable DRAM Channel I/O Buffers Enable all clocks on populated rows Perform JEDEC memory initialization for all memory rows Perform steps required after memory init Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable Enable RCOMP Clear DRAM initialization bit in the SB Initialization Sequence Completed, program graphic clocks Program Thermal Throttling

BDS & Specific action:

Code 0x00 0x12 0x13 0x21 0x27 0x28 0x50 0x51 0x58 0x5A 0x79 0x7A 0x90 0x91 0x92 0x93 0x94 0x95 0x98 0x99 0x9A 0x9B 0xB8 0xB9 0xBB 0xE4 0xF8 0xF9 Wake up the Aps Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization Report that the remote terminal is being disabled Report that the remote terminal is being enabled Keyboard reset USB Keyboard disable Keyboard detection Report that the usb keyboard is being enabled Clear the keyboard buffer Init Keyboard Mouse reset Mouse disable Detect PS2 mouse Report that the mouse is being enabled Peripheral removable media reset (ex: IsaFloppy, USB device) Peripheral removable media disable Peripheral removable media enable Report Status Code here for DXE_ENTRY_POINT once it is available Report that ExitBootServices() has been called Runtime driver set virtual address map Description Report the legacy boot is happening

158

Chapter 4

Each PEIM entry point used in 80_PORT

Code 0x00 0x01 0xA1 0xA2 0xA3 0xA4 0x06 0x07 0xA5 0xA6 0xA7 0xA8 0x0C 0xAA 0xAC 0x0F 0x40 0x41 0xAD 0xAB 0xAE 0x16 0x17 0x16~0x1F 0x20~0x2E 0xAF PEI_EVENT_LOG PEI_OEM_SERVICE PEI_SIO_INIT PEI_MONO_STATUS_CODE PEI_CPU_IO_PCI_CFG PEI_CPU_IO PEI_PCI_CFG PEI_CPU_PEIM PEI_PLATFORM_STAGE1 PEI_VARIABLE PEI_SB_INIT PEI_CAPSULE PEI_PLATFORM_STAGE2 PEI_SB_SMBUS_ARP_DISABLED PEI_HOST_TO_SYSTEM PEI_MEMORY_INIT PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_RESERVED PEI_OEM_DEFINED PEI_DXE_IPL Description

Each Driver entry point used in 80_PORT

Code 0x30 0xB6 0xB8 0xB9 0xBA 0xBB 0xBC 0xBE 0xBF 0xC0 0xC1 0xC2 0xC3 Chapter 4 RESERVED DXE_CRC32_SECTION_EXTRACT SCRIPT_SAVE ACPI_S3_SAVE SMART_TIMER JPEG_DECODER PCX_DECODER HT_CPU / MP_CPU LEGACY_METRONOME FTWLITE RUN_RIME MONOTONIC_COUNTER WATCH_DOG_TIMER 159 Description

Code 0xC4 0xC5 0xC6 0xC7 0xC8 0xC9 0xD9 0x45 0xD6 0xD7 0xD5 0xDA 0xDB 0xDD 0xE7 0xE8 0xE9 0xED 0xEC 0xF6 0xF7 0xF8 0xFB 0xFC 0xFD 0x97 0x98 0x99 0x82 0x83 0x84 0x85 0x88 0x89 0x60 0x8B 0x62 0x8D 0x8E 0x8F 0x70 0x71 SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC STATUS_CODE VARIABLE EMU_VARIABLE

Description

DXE_CHIPSET_INIT DXE_ALERT_FORMAT PCI_HOST_BRIDGE PCI_EXPRESS DXE_SB_INIT IDE_CONTROLLER SATA_CONTROLLER SB_SM_BUS ISA_ACPI_DRIVER ISA_BUS ISA_SERIAL BUS_PCI_UNDI PCI_BUS BOOT_PRIORITY FVB_SERVICE ACPI_PLATFORM PCI_HOT_PLUG DXE_PLATFORM PLATFORM_IDE SMBIOS MEMORY_SUB_CLASS MISC_SUB_CLASS CON_PLATFORM SAVE_MEMORY_CONFIG ACPI_SUPPORT CON_SPLITTER_UGA_VGA / CON_SPLITTER VGA_CLASS DATA_HUB DISK_IO MEMORY_TEST CRISIS_RECOVERY LEGACY_8259 LEGACY_REGION LEGACY_INTERRUPT BIOS_KEYBOARD BIOS_VEDIO

160

Chapter 4

Code 0x72 0x73 0x75 0x76 0x6C 0x6D 0x6E 0x6F 0x74 0xFA 0x90 0x78 0x86 0x87 0x8A 0x7C 0x7D 0x7E 0x7F 0x9E 0x9F 0x8C 0xF9 0x72 0xBD 0x8D 0x8E 0x8F 0xA0 0xB3 0xB4 0xB7 0x9B 0xA9 0x9C 0x9D 0xCB 0xB5 0x11 0xB0 0xB1 MONITER_KEY LEGACY_BIOS

Description

LEGACY_BIOS_PLATFORM PCI_PLATFORM ISA_FLOOPY PS2_MOUSE USB_BOT USB_CBI0 USB_MOUSE SETUP_UTILITY FW_BLOCK_SERVICE SMM_USB_LEGACY GRAPHICS_CONSOLE TERMINAL DATA_HUB_STD_ERR FAT PARTITION ENGLISH FRENCH HII_DATABASE OEM_SETUP_BROWSER OEM_BADGING_SUPPORT SETUP_MOUSE MONITOR_KEY PLATFORM_BDS RESERVED RESERVED RESERVED DXE_H2O_DEBUG_IO DXE_TPM_TCG DXE_TPM_PHYSICAL_PRESENCE DXE_OEM_SERVICE DXE_ SECURITY_HDD_PASSWORD_SERVICE DXE_LAN_IDER_CONTROLLER DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE DXE_ SECURITY_ PASSWORD_CONSOLE DXE_ DATA_HUB_RECORD_POLICY DXE_TPM_DRIVER CHINESE JAPANESE DXE_UNICODE_COLLACTION

Chapter 4

161

Each SmmDriver entry point used in 80_PORT

Code 0xD4 0xDE 0xCC 0xD2 0xDF 0xD0 0xCA 0xFE 0xD8 0x90 0x91 0x92 0x93 0x94 0x95 0xD3 Description SMM_ACCESS SMM_CONTROL SMM_BASE SMM_RUNTIME SB_SMM_DISPATCH SMM_THUNK SMM_ACPI_SW_CHILD SMM_PLATFORM SMM_GMCH_MBI SMM_FW_BLOCK_SERVICE SMM_VARIABLE SMM_IHISI SMM_INT15_MICROCODE SMM_PNP SMM_INIT_PPM SMM_OEM_SERVICE

162

Chapter 4

Chapter 5

Jumper and Connector Locations

Top View
8 3 2 1 5 7 10 9 4 6 11 12 13 17 18

14 15 16 19

28 27 24
Item 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Pin JP16 JP23 JP26 JP25 JP22 JP15 JMINI1 JP18 JMDC1 SW2 LED2 LED1 SW1 JEXP1

20 21 22
Description FP Board Connector Keyboard Connector Function Board Connector e-Key Board Connector Media Console Connector USB Board Connector MiniCard Port Bluetooth Connector MDC Connector Switch Battery LED Power LED Switch ExpressCard Connector

26 25
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Pin JPJ1 LED5 LED10 LED3 LED4 SW3 LED6 LED7 LED8 LED9 JP13 JLVDS1 JP14 JP21 Description RJ-45 Connector AC-IN LED AC-IN-LED ON-OFF LED ON-OFF LED Switch ON-OFF LED Media LED Num LED Caps LED MIC Connector LVDS Connector Speaker Connector TP Board Connector

23

Chapter 5

163

Bottom View
2 6 10 1 8 3 4 5 24 23 7 9 14 15 16 17 18 19 13 11 12

22
Item 1 2 3 4 5 6 7 8 9 10 11 12 Pin JDIMM2 PJP2 JDIMM1 U11 U9 U2 U17 JCPU1 U23 JP27 PJP3 JPJ1 Description DDR3 Socket Battery Connector DDR3 Socket VRAM Chip VRAM Chip Northbridge VGA NB9M CPU Socket Southbridge Fan Connector DC-IN Connector RJ-45 Connector Item 13 14 15 16 17 18 19 20 21 22 23 24

21
Pin JCRT1 JP17 JHDMI1 JUSB1 JHP1 JMIC1 JLINE1 IR1 JREAD1 JMINI2 JSATA1 JSATA2

20
Description D-Sub Connector eSATA/USB Port HDMI Port USB Port Headphone Jack Microphone Jack Audio-in Jack Infrared Sensor Card Reader MiniCard Socket HDD Connector ODD Connector

164

Chapter 5

Clearing Password Check and BIOS Recovery

This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4736G/4736Z Series. Aspire 4736G/4736Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

Clearing Password Check

Hardware Open Gap Description
Item R1290 Description Clear CMOS Jumper Location Memory bay

Steps for Clearing BIOS Password Check

If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps:

Power Off a system, and remove HDD, AC and Battery from the machine. Open the back cover of the machine, and find out the HW Gap on M/B as picture. Use an electric conductivity tool to short the two points of the HW Gap. Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap. Restart system. Press F2 key to enter BIOS Setup menu.

If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password).

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165

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block:
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

BIOS Recovery Hotkey:

The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block.

Steps for BIOS Recovery by Crisis Disk:

Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the failed system. 3. Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system. 4. In the power-off state, press and hold Fn+Esc then press the Power button. The system powers on and the Crisis BIOS Recovery process begins. BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems. When the Crisis flash process is finished, the system restarts with a workable BIOS. 5. Update to the latest version BIOS for the system using the regular BIOS flashing process.

166

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 4736G/ 4736Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6

167

Aspire 4736G/4736Z Series Exploded Diagrams

Main Module
1 2

3 7 4 8 3 11 10

5 6 9

12

Item 1 2 3 4 5 6 7

Description Switch Cover Keyboard Hinge Cover Left and Right Upper Cover Memory Door HDD Door Speaker

Part No. 60.AD302.001 KB.INT00.261 42.AD302.003 60.AC602.001 42.AD302.005 42.AD302.004 23.AD302.001 8 9

Item

Description Media Board Mini Door Mainboard Thermal Module Lower Cover

Part No. 55.AD302.003 42.AD302.006 MB.AD302.001 60.AC702.001 60.AD302.003

10 11 12

168

Chapter 6

Aspire 4736G/4736Z Series FRU List

Category Adapter ADAPTER 65W 3PIN DELTA SADP-65KB DFJ ADAPTER 65W 3PIN DELTA SADP-65KB BFJG OBL ADAPTER 65W 3PIN HIPRO AC-OK065B13 ADAPTER 90W 3PIN DELTA ADP-90SB BBGF ADAPTER 90W 3PIN DELTA ADP-90SB BBGE OBL ADAPTER 90W 3PIN HIPRO AC-OL093B13P Battery BATTERY LI-ION 6CELL 4.4KMAH SANYO SA 3S2P BATTERY LI-ION 6CELL 4.4KMAH SONY SY SY 3S2P BATTERY LI-ION 6CELL 4.4KMAH PANASONIC PA PA 3S2P BATTERY LI-ION 6CELL 4.4KAH SIMPRO SP LG 3S2P BATTERY LI-ION 6CELL 4.4KAH SIMPLO SP PA 3S2P BATTERY LI-ION 6CELL 4.4KAH SIMPRO SP SM 3S2P Board FINGER PRINT BOARD 55.AC602.001 BT.00603.041 TBD TBD TBD TBD TBD AP.06501.022 AP.06501.023 AP.0650A.011 AP.09001.023 AP.09001.024 AP.0900A.004 Description Acer P/N

MEDIA BOARD

55.AD302.003

USB BOARD

55.AD302.004

BLUE TOOTH

BT.21100.002

MODEM

FX.22500.025

W/L CARD INTEL 1X2 512AN_MMWG SIN/PHI FCC/IC W/L CARD INTEL 1X2 512AN_MMWG 150 FCC/IC W/L CARD INTEL 3X3 533AN_MMWG SIN/PHI FCC/IC W/L CARD INTEL 3X3 533AN_MMWG FCC/IC W/L CARD RT2700E RALINK W/L CARD XB91 ATHEROS Cable Chapter 6

KI.SPM01.003 KI.SPM01.003 KI.SPM01.001 KI.SPM01.001 NI.23600.031 NI.23600.030

169

Category BLUETOOTH CABLE

Description

Acer P/N 50.AD302.001

RJ11 CABLE

50.AD302.002

TP FFC

50.AD302.003

Case/Cover/Bracket Assembly STRIP COVER UPPER CASE ASSY W/FP UPPER CASE ASSY W/O FP 60.AD302.001 60.AC602.001 60.AD302.002

LOWER CASE ASSY FOR W/HDMI

60.AD302.003

MEDIA CONSOLE MYLAR

42.AD302.001

MEDIA BACK LIGHT

42.AD302.002

FP BRACKET

33.AD302.001

TP BRACKET

33.AD302.002

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Chapter 6

Category HINGE CAP R&L

Description

Acer P/N 42.AD302.003

HDD DOOR

42.AD302.004

RAM DOOR

42.AD302.005

MINI DOOR

42.AD302.006

CPU/Processor CPU INTEL P8400 2.26G AW80577SH0513M SLB3R M0 CPU INTEL P8600 2.4G AW80577SH0563M SLB3S M0 CPU INTEL P9500 2.53G AW80576SH0616M SLB4E C0 CPU INTEL P7350 2G AW80577SH0413M SLB53 M0 CPU INTEL T9400 2.53G AW80576GH0616M SLB46 C0 CPU INTEL T9600 2.8G AW80576GH0726M SLB47 C0 CPU INTEL T5900 2.2G LF80537GG049F SLB6D M0 CPU INTEL T5800 2.0G LF80537GG041F SLB6E M0 Combo Drive DVD/CDRW COMBO DRIVE MODULE DVD/CDRW COMBO DRIVE TS-L463A TOSHIBA DVD/CDRW COMBO DRIVE CRX890S SONY 6M.AD302.001 KO.02401.006 KO.0240E.009 KC.84001.DPP KC.86001.DPP KC.95001.DPP KC.73501.DPP KC.94001.DTP KC.96001.DTP KC.59001.DTP KC.58001.DTP

ODD BEZEL-COMBO ODD BRACKET

42.AD302.007 33.AD302.003

Super Multi Drive

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171

Category

Description DVD SUPER MULTI DRIVE MODULE DVD SUPER MULTI DRIVE TS-L633A TSST DVD SUPER MULTI DRIVE GT10N HLDS DVD SUPER MULTI DRIVE DS-8A2S PLDS DVD SUPER MULTI DRIVE AD-7580S SONY ODD BEZEL-SUPER MULTI ODD BRACKET

Acer P/N 6M.AD302.002 KU.00801.021 KU.0080D.039 KU.0080F.001 KU.0080E.017 42.AD302.008 33.AD302.003

Blueray Combo BR-DVD SUPER MULTI DRIVE MODULE BR-DVD DRIVE DS-4E1S PLDS BR-DVD DRIVE BC-5500S SONY BR-DVD DRIVE CT10N HITACHI 6M.AD302.003 KO.0020F.001 KO.0020E.002 KO.0020D.001

ODD BEZEL-BR DVD ODD BRACKET

42.AD302.009 33.AD302.003

HDD HDD SATA 160G 5400RPM HGST HTS543216L9A300 HDD SATA 160G 5400RPM TOSHIBA MK1652GSX HDD SATA 160G 5400RPM SEAGATE ST9160310AS HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCT0 HDD SATA 250G 5400RPM HGST HTS543225L9A300 HDD SATA 250G 5400RPM TOSHIBA MK2552GSX HDD SATA 250G 5400RPM WD WD2500BEVT-22ZCT0 HDD SATA 250G 5400RPM SEAGATE ST9250827AS HDD SATA 320G 5400RPM HGST HTS543232L9A300 HDD SATA 320G 5400RPM TOSHIBA MK3252GSX HDD SATA 320G 5400RPM SEAGATE ST9320320AS HDD SATA 320G 5400RPM WD WD3200BEVT-22ZCT0 KH.16007.019 TBD KH.16001.034 KH.16008.022 KH.25007.013 KH.25004.002 KH.25008.021 KH.25001.011 KH.32007.004 KH.32004.001 KH.32001.008 KH.32008.013

172

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Category HDD BRACKET

Description

Acer P/N 33.AD302.004

Keyboard KEYBOARD INTE(UI) KEYBOARD (GK) GREEK KEYBOARD (ARE) ARABIC ENGLISH KEYBOARD (CH) T-CHINESE KEYBOARD (KO) KOREAN KEYBOARD (RU) RUSSIAN KEYBOARD (TI) THAILAND KEYBOARD (HB) HEBREW KEYBOARD UK KEYBOARD (GR) GERMAN KEYBOARD (SW) SWITZERLAND KEYBOARD (CF) CANADIAN FRENCH KEYBOARD (BE) BELGIAN KEYBOARD (DM) DENMARK KEYBOARD (IT) ITALIAN KEYBOARD (FR) FRENCH KEYBOARD (HG) HUNGARY KEYBOARD (NW) NORWEGIAN KEYBOARD (PO) PORTUGUESE KEYBOARD (SP) SPANISH KEYBOARD (TR) TURKISH KEYBOARD (SD) SWEDISH KEYBOARD (SA/CR) SLOVENIAN KEYBOARD (NL) NETHERLANDS KEYBOARD (ND) SCANDINAVIAN KEYBOARD (AR/FR) ARABIC/FRENCH KEYBOARD (CB) CANADIAN BILINGUAL KEYBOARD (SV) SLOVAK KEYBOARD (BZ) BRAZILIAN KEYBOARD (CZ/SK) CZECH-SLOVAKIAN KEYBOARD JA LCD KB.INT00.261 KB.INT00.282 KB.INT00.293 KB.INT00.289 KB.INT00.276 KB.INT00.271 KB.INT00.265 KB.INT00.262 KB.INT00.263 KB.INT00.283 KB.INT00.266 KB.INT00.290 KB.INT00.292 KB.INT00.287 KB.INT00.278 KB.INT00.284 KB.INT00.281 KB.INT00.274 KB.INT00.272 KB.INT00.268 KB.INT00.264 KB.INT00.267 KB.INT00.270 KB.INT00.286 KB.INT00.295 KB.INT00.294 KB.INT00.296 KB.INT00.269 KB.INT00.291 KB.I1400.001 KB.INT00.277

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Category

Description ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ ANTENNA CCD LED PANEL 14 AUO B140XW01 V0 LED PANEL 14 CMO N140B6-L02 LED PANEL 14 LPL LP140WH1-TLA1 LED PANEL 14 SEC LTN140AT01-G01 LVDS CABLE

Acer P/N 6M.AD302.004 LK.14005.006 LK.1400D.004 LK.14008.001 LK.14006.009 50.AD302.004

LCD BRACKET R&L

33.AD302.005

LCD BEZEL

60.AD302.005

LCD COVER-IMR

60.AD302.006

ANTENNA R-1X2 ANTENNA R-3X3

50.AD302.005 50.AD302.006

ANTENNA L

50.AD302.007

CAMERA 1.0

57.AD302.001

CAMERA BRACKET

33.AD302.006

Mainboard MB ASSY W/O CPU/RAM-UMA MB ASSY 256MB W/O CPU/RAM-DIS MB ASSY 512MB W/O CPU/RAM-DIS MB.AD302.001 TBD MB.AC902.001

174

Chapter 6

Category Memory

Description RAM 512M DDRII 667 SAMSUNG M470T6464QZ3-CE6 RAM 512M DDRII 667 HYNIX HYMP164S64CP6-Y5 RAM 1G DDRII 667 NANYA NT1GT64UH8D0FN-3C RAM 1G DDRII 667 SAMSUNG M470T2864QZ3-CE6 RAM 1G DDRII 667 ELPIDA EBE11UE6ACUA-6E-E RAM 1G DDRII 667 HYNIX HYMP112S64CP6-Y5 RAM 2G DDRII 667 HYNIX HYMP125S64CP8-Y5 RAM 2G DDRII 667 SAMSUNG M470T5663QZ3-CE6 RAM 2G DDRII 667 NANYA NT2GT64U8HD0BN-3C RAM 2G DDRII 667 ELPIDA EBE21UE8ACUA-6E-E

Acer P/N KN.5120B.026 KN.5120G.024 KN.1GB03.026 KN.1GB0B.016 KN.1GB09.008 KN.1GB0G.012 KN.2GB0G.004 KN.2GB0B.003 KN.2GB03.011 KN.2GB09.001 60.AC702.001 60.AD302.007

Heatsink CPU THERMAL MODULE-DIS CPU THERMAL MODULE-UMA

Speaker SPEAKER DIGITAL MIC 23.AD302.001 23.AD302.002

Miscellaneous NAME PLATE-AS4935 47.AD302.001

Screw List
Category Screw SCREW M2.0D 3.0L K4.6D 0.8T ZK SCREW M 2.5D 3.0L K5.5D 0.8T ZK SCREW M 2.5D 5L K 5.5D ZK NL SCREW M2.5D 10.0L K 5.5D 0.8T ZK SCREW M M 3.0D 3.0L K 4.9D NI+ SCREW M M 2.5D 3.2L K 6D NI+ 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006 Description Acer P/N.

Chapter 6

175

Appendix A

Model Definition and Configuration

Aspire 4736G/4736Z Series

Appendix A

176

Appendix B

Test Compatible Components

This computers compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4736G/4736Z Series Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B

177

Microsoft Windows Vista Environment Test

Vendor Adapter 10001081 DELTA 10001081 DELTA 60002015 HIPRO 10001081 DELTA 10001081 DELTA 60002015 HIPRO Audio Codec 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER Battery 10001063 SONY 60001535 PANASONIC 60002162 SIMPLO 60002162 SIMPLO 60001921 SANYO 60002162 SIMPLO Bluetooth 9999995 ONE TIME VENDER Camera 9999995 ONE TIME VENDER Card Reader 9999995 ONE TIME VENDER CPU 10001067 INTEL 178 C2DP9500 CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W 6 in 1-Build in 6 in 1-Build in MS, MS Pro, SD, SC, XD, SDIO (For all) 1.0M DV Suyin Camera 1.0M DV Tulip BT 2.0 Foxconn FOX_BRM_2.0 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 Battery SONY AS-2007A Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON Normal Type Battery PANASONIC AS-2007A Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS Battery SIMPLO AS-2007A Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS Battery SIMPLO AS-2007A Li-Ion 3S2P LGC 6 cell 2150mAh 2nd COMMON Battery SANYO AS-2007A Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type Battery SIMPLO AS-2007A Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2.2mAh F type ALC268 ALC268 65W 65W 65W 90W 90W 90W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DFJ LED LF Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB BFJG LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-OK065B13 LV4 (for flicker issue) LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90SB BBEA LV4 (for flicker issue) LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90SB BBEN LV4, for OBL (for flicker issue) LED LF Adapter HIPRO 90W 19V 1.7x5.5x11 Blue HP-OL093B13P LV4 (for flicker issue) LED LF Type Description

ALC888S

ALC888S

Appendix B

Vendor 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 9999995 ONE TIME VENDER HDD 60002036 SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60002036 SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG

Type C2DT5800 C2DT5900 C2DP8400 C2DP8600 C2DT9400 C2DT9600 C2DP7350 C2DP7450 C2DT9550 C2DT6400 C2DT6600 C2DP8700 C2DP8600 C2DP8400

Description CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV, TJ, noVT CPU Intel Core2Dual T5900 PGA 2.2G 2M 800 MV, TJ, noVT CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W CPU Intel Core2Dual P8600 PGA 2.4G 1066 25W 3M CPU Intel Core2Dual T9400 PGA 2.53G 6M 1066 35W CPU Intel Core2Dual T9600 PGA 2.8G 6M 1066 35W CPU Intel Core2Dual P7350 PGA 2.0G 3M 1066 25W CPU Intel Core2Dual P7450 PGA 2.13G 3M 1066 TJ, noVT CPU Intel Core2Dual T9550 PGA 2.66G 6M 1066 35W E-0 CPU Intel Core2Dual T6400 PGA 2.0G 3M 800 35W R-0 CPU Intel Core2Dual T6600 PGA 2.2G 2M 800 35W R-0 CPU Intel Core2Dual P8700 PGA 2.53G 3M 1066 25W R-0 CPU Intel Core2Dual P8600 PGA 2.4G 3M 1066 25W R-0 CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W R-0

Finger Print Reader AES1610 Authentec AES1610

N160GB5.4KS N160GB5.4KS

HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett SATA LF F/W:0303 HDD TOSHIBA 2.5" 5400rpm 160GB MK1652GSX Virgo BS SATA LF F/W:LV010J HDD HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B SATA LF F/W:C40C HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 250GB ST9250827AS Corsair SATA LF F/W:3.AAA HDD TOSHIBA 2.5" 5400rpm 250GB MK2552GSX Virgo BS SATA LF F/W:LV010J HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B SATA LF F/W:C40C

N160GB5.4KS N160GB5.4KS N250GB5.4KS N250GB5.4KS

N250GB5.4KS

Appendix B

179

Vendor 60001994 WD 60002036 SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60002036 SEAGATE 60001994 WD Keyboard 820123 DARFON LAN 9999995 ONE TIME VENDER LCD 60003316 AUO 60002215 SAMSUNG 60003089 LG 10001038 CMO Memory 60001993 NANYA 60002214 ELPIDA 60002215 SAMSUNG 60002045 HYNIX 60001993 NANYA 60002214 ELPIDA 60002215 SAMSUNG 60002045 HYNIX AR8121

Type N250GB5.4KS N320GB5.4KS N320GB5.4KS

Description HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 320GB ST9320320AS Crockett SATA LF F/W:0303 HDD TOSHIBA 2.5" 5400rpm 320GB MK3252GSX Virgo BS SATA LF F/W:LV010J HDD HGST 2.5" 5400rpm 320GB HTS543232L9A300 Falcon-B SATA LF F/W:C40C HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS Wyatt SATA LF F/W:0001SDM1 HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 Keyboard 15_16KB-FV1 Kilimanjaro Standard Black (Glossy)

N320GB5.4KS N320GB5.4KS N500GB5.4KS N500GB5.4KS

15_16KB-FV1

Atheros Lan AR8121

NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG

LED LCD AUO 14" WXGA Glare B140XW01 V0 0A LF 220nit 8ms 500:1 LED LCD SAMSUNG 14" WXGA Glare LTN140AT01-G01 LF 220nit 8ms 500:1 LED LCD LPL 14" WXGA Glare LP140WH1-TLA1 LF 220nit 8ms 500:1 LED LCD CMO 14" WXGA Glare N140B6-L02 LF 220nit 8ms 400:1 Memory NANYA SO-DIMM DDRII 667 1GB NT1GT64UH8D0FN-3C LF 64*16 0.07um Memory ELPIDA SO-DIMM DDRII 667 1GB EBE11UE6ACUA-6E-E LF 64*16 0.065um Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864QZ3-CE6 LF Memory HYNIX SO-DIMM DDRII 667 1GB HYMP112S64CP6-Y5 LF Memory NANYA SO-DIMM DDRII 667 2GB NT2GT64U8HD0BN-3C LF 128*8 0.07um Memory ELPIDA SO-DIMM DDRII 667 2GB EBE21UE8ACUA-6E-E LF 128*8 0.07um Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663QZ3-CE6 LF Memory HYNIX SO-DIMM DDRII 667 2GB HYMP125S64CP8-Y5 LF

SO1GBII6 SO1GBII6 SO1GBII6 SO1GBII6 SO2GBII6 SO2GBII6 SO2GBII6 SO2GBII6

180

Appendix B

Vendor Modem 23707801 FOXCONN TW Norhtbridge 10001067 INTEL 10001067 INTEL ODD 610105 HLDS 10001063 SONY 10001070 PHILIPS 60001922 TOSHIBA DIGI 610105 HLDS 10001063 SONY 10001070 PHILIPS Remote Control 10001074 FORMOSA 9999995 ONE TIME VENDER 10001074 FORMOSA 10001074 FORMOSA 10001074 FORMOSA Southbridge 10001067 INTEL Software 10000981 MISC VGA Chip 60001915 NVIDIA VoIP Phone 10000286 WISTRON McAfee ICH9M PM45 GM45

Type Fox+Con MC4Z 1.5_3.3V Aus

Description Foxconn Conexant -Unizion 1.5_3.3v AUS T60M955.0x

NB Chipset Intel CS PM45NB NB Chipset Intel CS GM45NB

NBDCB2XS NBDCB2XS NBDCB2XS NSM8XS

ODD HLDS BD COMBO 12.7mm Tray DL 2X CT10N LF W/ O bezel SATA ODD SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF W/O bezel SATA ODD PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S LF W/O bezel SATA ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TSL633A LF W/O bezel SATA ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O bezel SATA ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD7580S LF W/O bezel SATA ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS8A2S LF W/O bezel SATA Formosa21 Remote Controller RC804V-B EN Fomosa21 RC803V For Vista

NSM8XS NSM8XS NSM8XS

RC804V-B RC803V

RC804V-B RC804V-B RC804V-B

Fomosa21 Remote Controller RC804V-B EU Formosa21 Remote Controller RC804V-B TC Formosa21 Remote Controller RC804V-B SC

SB Chipset Intel CS ICH9M

Antivirus application McAfee

10MGE1HM

NVIDIA 10MGE1HM w/ HDCP

BT VoIP Xpress

Wistron Acer Xpress Card Phone Kit Rev 2.0

Appendix B

181

Vendor VRAM 10000981 MISC 10000981 MISC 10000981 MISC WLAN 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER

Type 256M-GD2 256M-DDR3 (32*16*4) 512M-DDR3 (64*16*4) SP3x3MMW SP1x2MMW SP1x2MMW SP3x3MMW 3rd WiFi 1x2 BGN

Description ODM 256M-GD2 256M GDDR3 256M-DDR3 32*16*4 512M-DDR3 64*16*4

Lan Intel WLAN 533AN_MMWG Shirley Peak MM#895362 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 nonFCC/IC Lan Intel WLAN 533AN_MMWG Shirley Peak 5300 nonFCC/IC Foxconn Wireless LAN Atheros AR5B91 1x2 BGN

3rd WiFi 1x2 BGN

Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 BGN

182

Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

183

184

Appendix C

Index
A
Antennas Features 1 Fingerprint Reader Failure

102

154

B
52 BIOS Utility 2939 Advanced 32 Boot 37 Exit 38 Navigating 29 Power 35 Save and Exit 38 Security 32 System Security 38 Bluetooth module 87
Battery Pack Board Layout Top View brightness hotkeys

39 Flash Utility 39 FPC Cable 101

FLASH Utility FRU (Field Replaceable Unit) List

167

H
Hard Disk Drive Module Hibernation mode hotkey Hot Keys

58

14 64

Hinge Covers

12

I
163
Indicators 10 Intermittent Problems 156

14

C
Camera Module caps lock on indicator computer on indicator CPU

146 Internal Speaker Failure 144

Internal Microphone Failure

98 10 140

J
Jumper and Connector Locations Top View

163

Common Problems

163

K
10
Keyboard

94

67

D
DIMM Module Display 4 display hotkeys

Keyboard Failure 143

L
57
LCD Bezel

96

14

101 LCD Failure 143

LCD Brackets LCD Module Disassembly Flowchart

E
EasyTouch Failure Euro

95

153

15 51

99 lower cover 54
LCD Panel

External Module Disassembly Flowchart

M
Main Unit Disassembly Flowchart

62

185

Mainboard

88 10 153

media access on indicator Memory Check MediaTouch Button Failure

140 MIC Module 103 Model Definition 176 Modem Module 86

Internal Microphone 146 Internal Speakers 144 LCD Failure 143 MediTouch Buttons 153 No Display 141 Other Failures 155 Power On 140 Thermal Unit 154 Touchpad 144 USB 151 WLAN 152

N
No Display Issue hotkey num lock on indicator

U
141
Notebook Manager

14 10

156 USB Failure (Rightside) 151

Undetermined Problems utility BIOS

2939

O
Online Support Information optical drive module

W
183
Windows 2000 Environment Test Wireless Function Failure

178

60

152

P
Panel

5 9

Bottom left 5 PC Card

10 140

Power On Failure

S
speakers hotkey System Block Diagram

14 4

T
Test Compatible Components Thermal Unit Failure Top 163 touchpad hotkey

177

154

14 144

Touchpad Failure Troubleshooting

Built-in KB Failure 143 EasyTouch Buttons 153 Fingerprint Reader 154

186