Session 01 - Introduction To P&o

ICBT KANDY CAMPUS
Unit Aim
The aim of this module is to understand individual
HND in Business Management behavior in organisations. Also, it tries to understand
how organisations respond to such individual
behavior.
BHNC4205 - People and Organizations
QCF Level: 4
Credit Value: 20
Lecturer:
1 People & Organization 2 People & Organization
Unit Learning Outcomes Reference Materials

After completing the modules, the learners Textbooks:
 French R. , Charlotte, R.., Rees, G., & Rumbles, S., (2011),
will have the knowledge and skills in, Organisational Behaviour, 2nd edition, John Wiley & Sons
Ltd (online reading)
1. Understand the basic concept of Organizations and  Luthans, F. (2008), Organizational Behaviour, 11th ed.,
Individuals. New York: McGraw-Hill
2. Be able to assess individual behavior in organisations.  Schermerhorn, J.R., Hunt, J.G. & Osborn, R. N. (2004),
3. Be able to asses group behavior and it’s the implications Core Concepts of Organizational Behaviour, New York:
McGraw-Hill
on management.
 Robbins, S.P., Judge, T.A. & Vohra, N., (2011),
4. Explain how organizational climate and culture affect
Organisational Behaviour (14th edition), Person
working relationships within organizations. Publication
Assessment Strategy
Learning Outcome 01
 Report: Assessment Weightage – 50%
(A report with the word count of 3000 words)
Understand the basic concept of
Organizations and Individuals
 Presentation: Assessment Weightage – 50%
(7 minutes individual presentation)
(Session 01)
P & O | ICBT HND IN BM 1

ICBT KANDY CAMPUS
Session Outline
Introduction to P & O  Introduction to the organization
 Functions of Management
 Managerial roles
 The nature of managerial authority
 What is Organizational Behavior?
Introduction to an Organization Elements of an Organization

What is an Organization ?  A group of People
 An Organization is a group of people working towards a  A common objective
common objective.  An interaction among members
 Organizations are organized and coordinated efforts and
relationships of individuals and groups with the aim of
achieving common objectives.
What is Management? Functions of Management

 Planning – This is to set specific goals and determine how
 Management is the process of effectively achieving best to achieve them.
organizational objectives by efficiently using limited
resources.  Organizing – This is to focus on the allocation and arranging
of human and non-human resources, so that plans can be
successfully carried-out.
 Leading – This is to influence others to engage in work

behaviours needed to reach organizational goals.
Communicating, giving direction and motivating other.
 Controlling – monitoring the activities within the org. so that

performance is in accordance with the plans and objectives.

ICBT KANDY CAMPUS
Managerial roles
2. Informational Roles
1. Interpersonal Roles
 Monitor: gathers internal and external information
relevant to the organization;
 Figurehead: the manager performs ceremonial and symbolic
duties as head of the organization;
 Disseminator: transmits factual and value based
 Leader: fosters a proper work atmosphere and motivates information to subordinates;
and develops subordinates;
 Spokesperson: communicates to the outside world on
 Liasion: develops and maintains a network of external performance and policies.
contacts to gather information;
Nature Of Managerial Authority

3. Decisional Roles
 Entrepreneur: designs and initiates change in the  Authority and responsibility
organization;
 Disturbance Handler: deals with unexpected events and  Delegation

operational breakdowns;
 Power
 Resource Allocator: controls and authorizes the use of
organizational resources;
 Conflict
 Negotiator: participates in negotiation activities with
other organizations and individuals.
Organizational Behaviour
 The study and understanding of individual and group
behaviour and patterns of structure in order to help
improve Organizational performance and effectiveness. Thank you
 Behavioural Science Session 02 - Evolution of Management
 Multi Disciplinary Approach
Thoughts

Session 01 - Introduction To P&o

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ICBT KANDY CAMPUS

1 People & Organization 2 People & Organization

Unit Learning Outcomes Reference Materials

3 People & Organization 4 People & Organization

5 People & Organization 6 People & Organization

P & O | ICBT HND IN BM 1

7 People & Organization 8 People & Organization

Introduction to an Organization Elements of an Organization

9 People & Organization 10 People & Organization

What is Management? Functions of Management

 Leading – This is to influence others to engage in work

 Controlling – monitoring the activities within the org. so that

11 People & Organization 12 People & Organization

P & O | ICBT HND IN BM 2

13 People & Organization 14 People & Organization

Nature Of Managerial Authority

 Disturbance Handler: deals with unexpected events and  Delegation

15 People & Organization 16 People & Organization

17 People & Organization 18 People & Organization

P & O | ICBT HND IN BM 3

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