Chapter 1 Compensation Cost and Systems

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Semester III

SE – HRM – 03
211 HRM - Compensation & Reward Management

CONCEPT OF COMPENSATION
Compensation refers to the total amount of financial and non-financial rewards given to
employees in return for their work. It is a crucial aspect of employment and organizational
management, encompassing various forms of remuneration and benefits. Here’s a breakdown
of its meaning and definition:

Definition

Compensation is the combination of salary, wages, bonuses, benefits, and other incentives
provided to employees in exchange for their work and contributions to an organization.

 NEED FOR COMPENSATION


1. Attracting Talent

 Competitive Edge: In a competitive job market, offering attractive compensation


packages helps organizations stand out and attract skilled candidates.
 Talent Acquisition: Adequate compensation is crucial for recruiting top talent who
may have multiple job offers or are highly sought after in their field.

2. Retaining Employees

 Employee Retention: Competitive and fair compensation helps retain valuable


employees, reducing turnover rates and the associated costs of recruiting and training
new staff.
 Loyalty and Commitment: Providing appropriate compensation fosters loyalty and
long-term commitment, encouraging employees to stay with the organization.

3. Motivating Performance

 Incentives: Performance-based compensation, such as bonuses and commissions,


motivates employees to achieve higher performance levels and meet or exceed targets.
 Goal Alignment: Linking compensation to specific performance metrics ensures that
employees' efforts are aligned with organizational goals, driving overall productivity.

4. Ensuring Fairness

 Equity: Fair and transparent compensation practices help ensure that employees are
paid equitably based on their roles, responsibilities, and performance, reducing
feelings of injustice or favouritism.
 Legal Compliance: Adhering to compensation regulations helps avoid legal issues
and ensures compliance with labour laws and standards.

NOTES BY PROF. RICHA DOSHI


5. Supporting Employee Well-being

 Financial Security: Regular salaries and benefits provide financial stability, enabling
employees to meet their living expenses and personal needs.
 Health and Welfare: Benefits such as health insurance, retirement plans, and paid
time off contribute to employees' overall well-being and job satisfaction.

6. Enhancing Organizational Effectiveness

 Productivity Improvement: Properly structured compensation plans can lead to


increased employee productivity, as motivated employees are more likely to perform
well and contribute positively to organizational success.
 Efficient Resource Use: Effective compensation management helps optimize the
allocation of financial resources, ensuring that compensation costs are aligned with
the organization’s financial capacity and goals.

7. Building a Positive Work Environment

 Employee Morale: Fair and competitive compensation contributes to a positive work


environment, improving employee morale and job satisfaction.
 Workplace Culture: Compensation practices can influence organizational culture,
fostering a culture of recognition, reward, and respect.

8. Supporting Organizational Goals

 Strategic Alignment: Compensation plans that are aligned with business objectives
and performance metrics support the achievement of organizational goals and
strategic priorities.
 Long-Term Success: By motivating and retaining top talent, effective compensation
contributes to the long-term success and growth of the organization.

9. Facilitating Career Development

 Professional Growth: Some compensation packages include funding for training and
development, supporting employees' career advancement and skill enhancement.
 Career Progression: Clear compensation structures related to promotions and career
progression help employees understand the pathways for advancement within the
organization.

10. Addressing Market Dynamics

 Market Competitiveness: Regularly reviewing and adjusting compensation to reflect


market trends and industry standards ensures that the organization remains
competitive and attractive to potential hires.
 Economic Conditions: Adapting compensation strategies in response to economic
conditions and inflation helps maintain the purchasing power and satisfaction of
employees.

NOTES BY PROF. RICHA DOSHI


 ADVANTAGES OF COMPENSATION
Advantages for Organizations

1. Attraction and Retention:


o Talent Acquisition: Competitive compensation packages attract skilled talent
and make the organization a desirable place to work.
o Employee Retention: Well-structured compensation plans help retain top
performers and reduce turnover rates, saving costs related to recruitment and
training.
2. Enhanced Productivity:
o Motivation: Performance-based incentives drive employees to work harder,
leading to increased productivity and achievement of organizational goals.
o Engagement: A fair and rewarding compensation system fosters greater
employee engagement and commitment to the organization’s success.
3. Alignment with Goals:
o Goal Achievement: Linking compensation to specific performance metrics
and organizational goals ensures that employees’ efforts are aligned with the
company’s objectives.
o Productivity Improvements: Incentives and bonuses tied to productivity can
lead to more efficient operations and better business outcomes.
4. Employee Satisfaction:
o Work Environment: Offering comprehensive compensation packages
contributes to a positive work environment and enhances overall employee
satisfaction and morale.
o Reduced Conflict: Transparent and equitable compensation practices help
minimize workplace conflicts related to pay and benefits.
5. Legal Compliance:
o Regulatory Adherence: Proper compensation practices ensure compliance
with labour laws and regulations, reducing the risk of legal issues and
penalties.
o Fair Practices: A well-defined compensation strategy promotes fairness and
equity, preventing discrimination and ensuring that compensation practices are
aligned with legal standards.
6. Organizational Reputation:
o Employer Branding: Competitive and fair compensation enhances the
organization’s reputation as an employer of choice, attracting high-quality
candidates and strengthening the brand.
o Public Image: Ethical compensation practices contribute to a positive public
image and can improve relations with stakeholders and the community.

NOTES BY PROF. RICHA DOSHI


 TYPES OF COMPENSATION
1. Direct Compensation:
o Base Salary/Wage: The fixed amount of money paid to employees, typically
on a monthly or hourly basis.
o Bonuses: Additional financial rewards given based on performance, company
profitability, or specific achievements.
o Commissions: Earnings based on sales or business generated, commonly used
in sales and marketing roles.
o Incentives: Performance-related pay or rewards designed to motivate and
encourage employees to achieve specific goals.
2. Indirect Compensation:
o Benefits: Non-cash rewards such as health insurance, retirement plans, paid
time off (PTO), and other employee welfare programs.
o Allowances: Additional financial support for specific needs, such as
transportation, housing, or meals.
o Employee Perks: Various non-monetary benefits, including gym
memberships, company cars, or flexible working arrangements.
3. Equity Compensation:
o Stock Options: The right to purchase company shares at a predetermined
price, often used to align employee interests with company performance.
o Restricted Stock Units (RSUs): Company shares given to employees subject
to vesting conditions, providing long-term incentives.

 NEED FOR COMPENSATION


1. Attraction and Retention: Competitive compensation packages help attract skilled
talent and retain valuable employees by offering financial rewards and benefits that
meet or exceed industry standards.
2. Motivation and Performance: Well-structured compensation plans can motivate
employees to perform better, achieve targets, and contribute to organizational success.
Incentives and bonuses are often used to drive performance.
3. Job Satisfaction: Fair and equitable compensation contributes to job satisfaction and
employee morale. When employees feel they are fairly compensated for their work,
they are more likely to be engaged and committed.
4. Fairness and Equity: A transparent compensation system ensures fairness and equity
within the organization, helping to avoid discrimination and biases in pay and
benefits.
5. Legal Compliance: Organizations must comply with labour laws and regulations
regarding minimum wage, overtime pay, and other compensation-related
requirements. Proper compensation practices help in avoiding legal issues and
ensuring compliance.
6. Financial Planning: Effective compensation management is crucial for budgeting
and financial planning within the organization, ensuring that compensation costs are
aligned with the company’s financial goals and resources.

NOTES BY PROF. RICHA DOSHI


 Types of Compensation Structures

1. Fixed Pay: Regular, predictable compensation such as base salary or hourly wages.
2. Variable Pay: Performance-based compensation that varies based on individual or
company performance, such as bonuses and commissions.
3. Total Rewards: A comprehensive approach that includes all aspects of compensation
and benefits, emphasizing the overall value offered to employees rather than just
salary.

NOTES BY PROF. RICHA DOSHI


CONCEPT OF COST
Cost

Definition: Cost refers to the value of resources used to produce goods or services or to
undertake any economic activity. It represents the expenditure incurred to achieve a particular
objective or outcome.

Types of Costs:

1. Fixed Costs:
o Costs that remain constant regardless of the level of production or sales, such
as rent, salaries, and insurance.
2. Variable Costs:
o Costs that fluctuate with the level of production or sales, such as raw
materials, production supplies, and utility costs.
3. Total Costs:
o The sum of fixed and variable costs incurred in the production of goods or
services.
4. Marginal Cost:
o The additional cost incurred from producing one more unit of a product or
service.
5. Opportunity Cost:
o The cost of forgoing the next best alternative when making a decision,
representing the benefits that could have been gained if a different choice had
been made.
6. Direct Costs:
o Costs that can be directly attributed to a specific product, project, or
department, such as materials and labour.
7. Indirect Costs:
o Costs that are not directly attributable to a specific product or service but are
necessary for overall operations, such as administrative expenses and utilities.

Purpose:

 Budgeting and Planning: Understanding costs helps organizations in budgeting,


financial planning, and making informed decisions.
 Pricing: Costs influence pricing strategies to ensure profitability and competitiveness.
 Cost Control: Monitoring and managing costs are essential for operational efficiency
and financial health.

NOTES BY PROF. RICHA DOSHI


Aspect Compensation Cost
Total remuneration given to The value of resources used or
Definition employees for their work, including expenses incurred to produce goods,
salaries, wages, bonuses, and benefits. services, or to undertake activities.
To reward and motivate employees,
To track and manage expenses, set
Purpose attract and retain talent, and ensure
pricing, and make financial decisions.
fairness.
Fixed Costs (rent, salaries
Variable Costs (raw materials,
production supplies)
Base Salary
Total Costs (sum of fixed and
Wages
variable costs)
Bonuses
Marginal Costs (additional cost of
Commissions
producing one more unit)
Components Benefits (health insurance, retirement
Opportunity Costs (benefits of the
plans
next best alternative forgone)
Allowances (transportation, housing
Direct Costs (attributable to specific
Perks (gym memberships, company
projects)
cars)
Indirect Costs (not directly
attributable but necessary for
operations)
Financial expenditures and resource
Focus Employee remuneration and benefits.
management.
Primarily related to human resources Primarily related to financial
Nature
and employee management. management and accounting.
Impact on Influences employee satisfaction, Affects profitability, pricing
Business performance, and retention. strategies, and budget management.
Based on employment agreements, Based on accounting records,
Calculation performance metrics, and production activities, and resource
organizational policies. usage.
Monthly salary, year-end bonus, health Cost of raw materials, utility bills,
Examples
insurance coverage. manufacturing overhead.
Can be adjusted based on performance Can be managed and adjusted through
Adjustability reviews, market conditions, and cost control measures and operational
company policies. efficiencies.

NOTES BY PROF. RICHA DOSHI


COMPENSATION SYSTEM

Compensation systems refer to the structured approaches that organizations use to


determine, manage, and administer employee compensation. These systems encompass the
policies, procedures, and structures that guide how employees are paid and rewarded for their
work. Effective compensation systems align with the organization’s goals, motivate
employees, and ensure fair and competitive pay practices.

1. Gary Dessler (Human Resource Management)

Gary Dessler defines compensation in his book "Human Resource Management" as:

 "The total of all rewards provided to employees in return for their services. This
includes base pay, bonuses, benefits, and any other perks or incentives provided
by the organization."

2. Michael Armstrong (Armstrong's Handbook of Human Resource


Management Practice)

Michael Armstrong describes compensation as:

 "The reward that employees receive in return for their contribution to the
organization. It includes all forms of pay, benefits, and other rewards such as
recognition, which are designed to attract, retain, and motivate employees."

Components of Compensation Systems

1. Base Pay
o Salaries: Fixed regular payments typically expressed as annual amounts, paid
monthly or bi-weekly.
o Hourly Wages: Payment based on the number of hours worked, commonly
used for non-exempt employees.
2. Variable Pay
o Bonuses: Additional financial rewards given for achieving specific targets or
exceptional performance. Types include performance bonuses, annual
bonuses, and signing bonuses.
o Commissions: Earnings based on sales or business generated, typically used
in sales and marketing roles.
o Incentives: Short-term or long-term rewards linked to individual or company
performance, such as profit-sharing or sales incentives.
3. Benefits
o Health Insurance: Coverage for medical, dental, and vision expenses.
o Retirement Plans: Contributions to pension plans or 401(k) plans, including
matching contributions.
o Paid Time Off (PTO): Includes vacation days, sick leave, and personal days.
4. Equity Compensation
o Stock Options: The right to purchase company shares at a set price, often
used to align employee interests with company performance.

NOTES BY PROF. RICHA DOSHI


o Restricted Stock Units (RSUs): Shares given to employees that are subject to
vesting conditions, offering long-term incentives.
5. Allowances and Perks
o Allowances: Financial support for specific needs like transportation or
housing.
o Perks: Non-monetary benefits such as gym memberships, company cars, or
flexible work arrangements.
6. Recognition Programs
o Employee Awards: Non-financial rewards such as employee of the month,
service awards, or recognition events.
o Career Development: Opportunities for professional growth, training, and
educational assistance.

Types of Compensation Systems

1. Pay-for-Performance
o Definition: A system where compensation is directly linked to individual or
team performance. Employees receive additional pay or bonuses based on how
well they meet or exceed performance goals.
o Purpose: To drive higher performance and align employee efforts with
organizational objectives.
2. Skill-Based Pay
o Definition: Compensation is based on the skills and competencies employees
acquire. Employees earn higher pay as they gain new skills or certifications.
o Purpose: To encourage continuous learning and development.
3. Job-Based Pay
o Definition: Pay levels are determined based on the responsibilities and
requirements of the job. Similar roles with comparable duties are paid
similarly.
o Purpose: To ensure fairness and equity in compensation for similar job roles.
4. Market-Based Pay
o Definition: Compensation is set based on external market rates for similar
positions in the industry or geographic location.
o Purpose: To remain competitive in the labour market and attract talent.
5. Competency-Based Pay
o Definition: Employees are compensated based on their competencies,
including knowledge, skills, and behaviours that contribute to job
performance.
o Purpose: To reward and develop key competencies that are critical to the
organization’s success.
6. Total Rewards
o Definition: A comprehensive approach that includes all forms of
compensation and benefits, emphasizing the overall value offered to
employees rather than just salary.
o Purpose: To create a holistic package that addresses various aspects of
employee well-being and motivation.

NOTES BY PROF. RICHA DOSHI


Designing a Compensation System

1. Alignment with Organizational Goals: Ensure the compensation system supports


the organization’s strategic objectives and drives desired behaviours.
2. Equity and Fairness: Maintain fairness and equity in compensation practices to
avoid discrimination and bias.
3. Compliance: Adhere to labour laws, regulations, and industry standards to ensure
legal compliance.
4. Market Competitiveness: Benchmark compensation against industry standards to
remain competitive and attract top talent.
5. Flexibility: Design a system that can adapt to changing business conditions and
employee needs.

NOTES BY PROF. RICHA DOSHI


ADVANTAGES OF FAIR COMPENSATION SYSTEM

 FAIR COMPENSATION SYSTEM


 A fair compensation system is designed to ensure that employees are paid equitably
and justly for their work, contributions, and responsibilities.
 It aims to provide a structured and transparent approach to determining and
administering compensation, promoting fairness and consistency across the
organization.

Key Principles of a Fair Compensation System

1. Equity and Fairness


o Internal Equity: Ensures that employees with similar roles, responsibilities,
and performance levels receive comparable compensation. This helps prevent
disparities and feelings of unfairness within the organization.
o External Equity: Aligns compensation with market rates for similar positions
in the industry or geographic region, ensuring competitiveness and fairness in
relation to external benchmarks.
2. Transparency
o Clear Communication: Provides employees with clear information about
how compensation decisions are made, including the criteria and processes
used for determining pay levels and adjustments.
o Access to Information: Ensures that employees understand their
compensation structure, including base pay, benefits, bonuses, and other
rewards.
3. Consistency
o Standardized Policies: Implements consistent policies and procedures for
setting and adjusting compensation, reducing the likelihood of bias or
favouritism.
o Regular Reviews: Conducts periodic reviews and adjustments to ensure that
compensation remains fair and competitive over time.
4. Alignment with Organizational Goals
o Performance-Based Pay: Links compensation to individual and
organizational performance, encouraging employees to contribute to the
achievement of business objectives.
o Rewarding Desired Behaviours: Uses compensation to incentivize
behaviours and achievements that align with the organization's values and
goals.
5. Compliance with Legal Standards
o Adherence to Regulations: Ensures compliance with labour laws, wage
regulations, and equal pay legislation to avoid legal issues and promote ethical
practices.
o Non-Discrimination: Guarantees that compensation practices do not
discriminate based on gender, race, age, or other protected characteristics.
6. Flexibility and Adaptability
o Responsive to Changes: Adapts to changes in the labour market, economic
conditions, and organizational needs to maintain competitiveness and fairness.

NOTES BY PROF. RICHA DOSHI


o Customized Solutions: Allows for flexibility in compensation packages to
address individual employee needs and preferences, while maintaining overall
fairness.

Components of a Fair Compensation System

1. Base Pay
o Salary/Wage Structure: Establishes a clear salary or wage structure based on
job roles, responsibilities, and market rates.
2. Variable Pay
o Bonuses and Incentives: Offers performance-based bonuses and incentives to
reward exceptional performance and align employee efforts with
organizational goals.
3. Benefits
o Health and Welfare: Provides comprehensive benefits such as health
insurance, retirement plans, and paid time off to support employee well-being.
4. Equity Compensation
o Stock Options and RSUs: Includes equity-based rewards like stock options
or restricted stock units to align employees’ interests with the company’s long-
term success.
5. Recognition Programs
o Awards and Acknowledgments: Implements recognition programs to reward
and celebrate employees’ achievements and contributions.

Steps to Implement a Fair Compensation System

1. Conduct Job Analysis


o Role Evaluation: Assess the responsibilities, skills, and qualifications
required for each role to determine appropriate compensation levels.
2. Benchmark Compensation
o Market Research: Compare compensation packages with industry standards
and market rates to ensure competitiveness and fairness.
3. Develop Compensation Policies
o Guidelines: Create clear policies and guidelines for setting, reviewing, and
adjusting compensation, including criteria for performance-based rewards.
4. Communicate Clearly
o Transparency: Inform employees about the compensation system, including
how pay decisions are made and how they can impact their compensation.
5. Monitor and Review
o Regular Assessments: Continuously monitor and review the compensation
system to ensure it remains fair, competitive, and aligned with organizational
goals.
6. Address Issues Promptly
o Feedback Mechanisms: Establish channels for employees to provide
feedback and address any concerns or discrepancies in compensation.

NOTES BY PROF. RICHA DOSHI


A fair compensation system offers numerous advantages for both employees and
organizations.

Advantages for Employees

1. Increased Job Satisfaction


o Fairness: Employees who perceive their compensation as fair are more likely
to be satisfied with their jobs, leading to a positive work environment.
o Motivation: Equitable compensation boosts motivation as employees feels
their efforts and contributions are recognized and rewarded appropriately.
2. Enhanced Employee Morale
o Recognition: Fair compensation acknowledges employees' hard work and
achievements, contributing to higher morale and a sense of value.
o Reduced Discontent: A transparent and equitable system reduces feelings of
injustice or favouritism, promoting a more harmonious workplace.
3. Attraction of Talent
o Competitive Edge: A fair compensation system helps attract top talent by
offering competitive and equitable pay packages.
o Employer Branding: Positive reputation for fairness in compensation
enhances the organization’s attractiveness as an employer of choice.
4. Retention of Top Performers
o Reduced Turnover: Fair compensation helps in retaining skilled and high-
performing employees, reducing turnover rates and the associated costs of
hiring and training.
o Long-Term Commitment: Employees are more likely to stay with an
organization that values and compensates them fairly, leading to greater
stability and experience within the team.
5. Improved Performance
o Incentives for Excellence: Employees are motivated to perform better when
they believe their efforts will be fairly rewarded.
o Alignment with Goals: Fair compensation systems often include
performance-based incentives that align individual performance with
organizational goals.
6. Greater Employee Engagement
o Ownership: Employees who feel fairly compensated are more likely to
engage actively with their work and contribute to organizational success.
o Trust in Leadership: Fair compensation practices build trust between
employees and management, fostering a more collaborative and productive
work environment.

Advantages for Organizations

1. Enhanced Productivity
o Motivated Workforce: Fair compensation increases employee motivation and
productivity, leading to better performance and achievement of business goals.
o Efficient Use of Resources: A well-structured compensation system ensures
that financial resources are allocated effectively, supporting organizational
objectives.
2. Reduced Turnover and Associated Costs

NOTES BY PROF. RICHA DOSHI


o Lower Recruitment Costs: Retaining employees through fair compensation
reduces the costs associated with recruiting and training new staff.
o Knowledge Retention: Long-term employees bring valuable experience and
knowledge, which is preserved through fair compensation practices.
3. Positive Organizational Culture
o Equity and Inclusion: Fair compensation supports a culture of equity and
inclusion, reducing conflicts and fostering a positive work environment.
o Reputation Management: Organizations known for fair compensation
practices build a strong reputation, which can enhance relationships with
stakeholders and customers.
4. Legal Compliance
o Avoidance of Disputes: Fair compensation practices help ensure compliance
with labour laws and regulations, reducing the risk of legal disputes and
penalties.
o Ethical Standards: Adhering to fair compensation practices aligns with
ethical standards and promotes corporate social responsibility.
5. Enhanced Employee Relations
o Transparency: Clear and fair compensation systems foster transparency and
open communication between employees and management.
o Reduced Grievances: Fairness in compensation minimizes grievances related
to pay disparities and inequities.
6. Strategic Alignment
o Goal Achievement: A fair compensation system that includes performance-
based rewards helps align employee efforts with the organization’s strategic
goals.
o Talent Management: Effective compensation systems support talent
management by recognizing and rewarding the right behaviours and
achievements.

NOTES BY PROF. RICHA DOSHI


COMPENSATION POLICY
 A compensation policy outlines how a company determines and manages employee
compensation, including salaries, bonuses, benefits, and other forms of
remuneration.
 A well-crafted compensation policy ensures that compensation practices are fair,
equitable, and aligned with the organization's goals and values.

1. Purpose

 Objective: Clearly define the purpose of the policy, such as attracting, retaining, and
motivating employees, ensuring pay equity, and aligning compensation with the
company’s strategic goals.

2. Scope

 Applicability: Specify which employees the policy applies to (e.g., full-time, part-
time, temporary staff, executives).

3. Compensation Structure

 Base Salary: Outline how base salaries are determined (e.g., market rates, job
evaluations, internal equity).
 Pay Grades/Levels: Define any salary grades or levels, including how roles are
classified and the associated pay ranges.

4. Incentives and Bonuses

 Types of Incentives: Describe any performance-based bonuses, profit-sharing plans,


or other incentive programs.
 Criteria: Explain the criteria for earning bonuses or incentives, such as individual
performance, team achievements, or company profitability.

5. Benefits

 Health and Wellness: Detail the health insurance, dental, vision, and other wellness
benefits provided.
 Retirement Plans: Describe retirement benefits, including 401(k) plans, pensions, or
other retirement savings options.
 Other Benefits: Include information on paid time off, parental leave, and any other
perks.

6. Compensation Review

 Frequency: Indicate how often compensation reviews occur (e.g., annually,


biannually).
 Process: Outline the process for reviewing and adjusting compensation, including
performance evaluations and market assessments.

NOTES BY PROF. RICHA DOSHI


7. Equity and Fairness

 Equal Pay: Ensure the policy aligns with equal pay laws and aims to eliminate pay
disparities.
 Transparency: Describe how the company maintains transparency in compensation
practices.

8. Compliance

 Legal Requirements: Ensure the policy complies with federal, state, and local wage
and hour laws.
 Internal Policies: Align with other internal policies and procedures.

9. Communication

 Employee Awareness: Describe how the policy will be communicated to employees.


 Updates: Explain how employees will be informed about changes to the
compensation policy.

10. Administration

 Responsibility: Identify who is responsible for administering the compensation


policy, such as the HR department or compensation committee.
 Approval: Specify who must approve changes to the policy.

11. Review and Amendments

 Review Schedule: Indicate how often the policy will be reviewed and updated.
 Amendment Process: Describe the process for making amendments to the policy.

NOTES BY PROF. RICHA DOSHI


DIFFERENT TYPES OF COMPENSATION POLICY
1. Market-Based Compensation

 Overview: Sets salaries based on prevailing market rates for similar roles in the
industry and geographic region.
 Objective: Ensure competitiveness in attracting and retaining talent.
 Implementation: Regularly benchmark against salary surveys and adjust
compensation based on market trends.

Example of Market-Based Compensation

1. Market Research:

Objective: To understand the prevailing compensation trends for similar roles in the local job
market.

 Company: Digi Growth Solutions Pvt. Ltd.


 Location: Bangalore, Karnataka (a major tech and business hub in India)
 Role: Digital Marketing Manager

Steps:

 Data Collection: Digi Growth Solutions conducts a survey or uses industry reports to gather
data on current salary levels for Digital Marketing Managers in Bangalore.
 Sources: They might use data from salary benchmarking firms, job portals, industry
associations, and compensation surveys.
 Findings: The survey reveals that the average annual salary for a Digital Marketing Manager
in Bangalore ranges from ₹12,00,000 to ₹18,00,000. This range varies based on factors such
as:
o Experience: More experienced candidates typically command higher salaries.
o Skills and Qualifications: Specialized skills and certifications can influence salary.
o Company Size and Industry: Larger companies or those in high-growth sectors may
offer higher salaries.

2. Salary Range Determination:

Objective: To set a competitive and attractive salary range based on market data.

NOTES BY PROF. RICHA DOSHI


 Range Establishment: Digi Growth Solutions decides on a salary range of ₹13,00,000 to
₹17,00,000 per year for the Digital Marketing Manager position. This range is chosen to:
o Remain Competitive: Ensure that the offer is attractive compared to other
companies in the same market.
o Reflect Company Budget: Align with the company’s financial constraints and
compensation structure.
o Consider Role Specifics: Adjust based on the specific requirements of the role and
the candidate’s experience.

3. Compensation Package:

Objective: To craft a complete offer that includes not just the base salary but other benefits
to attract and retain the candidate.

 Base Salary: A candidate with 7 years of experience and a strong background in digital
marketing is offered a salary of ₹15,00,000 annually. This amount is within the determined
range and reflects the candidate’s qualifications and experience.

Additional Benefits:

 Performance Bonuses: Additional financial incentives based on individual and company


performance.
 Stock Options: Ownership stakes in the company, which can be valuable if the company
performs well.
 Health Insurance: Comprehensive coverage for the employee and possibly their family.
 Professional Development: Opportunities for training and growth to help the employee
advance their career.

Outcome:

 Attraction of Talent: By offering a competitive salary and comprehensive benefits, Digi


Growth Solutions attracts qualified candidates who are likely to be satisfied with the
compensation and stay with the company.
 Retention: A well-rounded compensation package helps in retaining employees by meeting
their financial and professional needs, reducing turnover, and increasing job satisfaction.
 Market Positioning: The company positions itself as a competitive employer in the
Bangalore job market, which is crucial for attracting top talent in a competitive field like
digital marketing.

2. Pay-for-Performance

 Overview: Links compensation directly to individual, team, or company


performance.
 Objective: Motivate employees to achieve higher performance levels.
NOTES BY PROF. RICHA DOSHI
 Implementation: Includes performance-based bonuses, commissions, or merit
increases tied to performance evaluations.

 Example of Performance Bonus

 Company: Infosys
 Role: Senior Software Engineer
 Scenario: Infosys has a structured performance bonus system where employees receive a
base salary plus a performance-related bonus. Employees are evaluated based on their project
outcomes, client feedback, and overall contribution to the company’s goals.
 Details: An employee who exceeds performance targets, demonstrates exceptional problem-
solving skills, and contributes to successful project delivery may receive a bonus that could be
up to 20% of their annual salary.

3. Skill-Based Compensation

 Overview: Rewards employees based on their skills, knowledge, and competencies


rather than their job title or role.
 Objective: Encourage employees to acquire new skills and enhance their capabilities.
 Implementation: Provides pay increases or bonuses for obtaining certifications or
mastering new skills.

 EXAMPLE OF SKILL BASED LEARNING

Wipro, a leading IT services company in India, wants to reward its Software Engineers based
on the advanced technical skills and certifications they acquire. They implement a skill-based
compensation model to drive upskill and specialization.

Implementation Steps:

1. Identify Key Skills and Certifications:


o Wipro identifies high-demand skills and certifications that are crucial for their
business, such as proficiency in cloud platforms (e.g., AWS, Azure), advanced data
analytics (e.g., Python, R), and cybersecurity (e.g., CEH - Certified Ethical Hacker).

2. Skill-Based Pay Structure:


o Base Salary: The base salary is set according to the job role and experience level.
o Skill-Based Additions: Employees can earn additional compensation based on the
certifications and skills they acquire:
 Entry-Level Certification: Additional ₹10,000 to ₹15,000 per annum for
basic certifications (e.g., AWS Certified Solutions Architect – Associate).
 Intermediate-Level Certification: Additional ₹20,000 to ₹30,000 per
annum for advanced certifications (e.g., AWS Certified Solutions Architect –
Professional).
 Specialized Skills: Additional ₹40,000 to ₹60,000 per annum for rare or
highly specialized skills (e.g., expertise in machine learning algorithms,
advanced cybersecurity skills).

3. Certification and Skill Development:

NOTES BY PROF. RICHA DOSHI


o Wipro provides support for employees to gain these skills through in-house training
programs, external certification courses, and workshops. Employees are encouraged
to pursue these certifications as part of their professional development.

4. Performance Evaluation:
o During annual performance reviews, employees who have acquired and applied
advanced skills are assessed. For example, a Software Engineer who completes a
certification in advanced cloud architecture and successfully applies it in a major
project will see an adjustment in their compensation based on the skill-based pay
structure.

5. Career Advancement:
o Employees who consistently update their skill set and demonstrate proficiency in
high-demand areas are considered for promotions and further salary increases. For
example, an employee with advanced skills in data analytics and a proven track
record of project success might be promoted to a Senior Engineer role with a higher
salary.

Outcome:

 Enhanced Skills and Competence: Employees are motivated to acquire and apply valuable
skills, leading to a more skilled workforce.
 Company Benefits: Wipro benefits from having employees with up-to-date and specialized
skills that align with industry trends and client needs.
 Employee Satisfaction: Employees appreciate the opportunity to increase their earnings
based on their skill set and professional development, leading to higher job satisfaction and
retention.

4. Job-Based Compensation

 Overview: Determines compensation based on the job's responsibilities and


requirements rather than the individual performing the job.
 Objective: Ensure internal equity and consistency.
 Implementation: Uses job evaluations and grading systems to set salary ranges for
different job levels.

Example of Job-Based Compensation in India

Company: Reliance Industries Limited


Role: Marketing Manager
Scenario:

Reliance Industries, one of India's largest conglomerates, uses a job-based compensation


system for its Marketing Managers. This system ensures that employees in similar roles are
compensated according to standardized job levels and market rates, promoting fairness and
consistency across the organization.

NOTES BY PROF. RICHA DOSHI


Implementation Steps:

1. Job Analysis and Market Research:


o Job Analysis: Reliance conducts a thorough job analysis to define the
responsibilities, required skills, and the level of authority for the Marketing Manager
role.
o Market Research: The company performs market research to determine the
prevailing salary ranges for Marketing Managers in the industry and location. This
includes benchmarking against similar companies and using compensation surveys.

2. Establish Salary Structure:


o Salary Bands: Based on the market research, Reliance establishes salary bands for
different levels within the Marketing Manager role. For example:
 Junior Marketing Manager: ₹8,00,000 to ₹10,00,000 per annum
 Marketing Manager: ₹12,00,000 to ₹18,00,000 per annum
 Senior Marketing Manager: ₹20,00,000 to ₹25,00,000 per annum

3. Determine Pay Based on Role Level:


o Base Salary: Employees are offered a base salary within the established band for
their role level. For example, a Marketing Manager might be offered an annual salary
of ₹15,00,000 based on the responsibilities and the market rate.
o Standardized Pay: Salaries are standardized according to the job level, so employees
with the same role and similar experience receive similar compensation. This ensures
internal equity.

4. Benefits and Perquisites:


o In addition to the base salary, Reliance provides standardized benefits such as health
insurance, retirement benefits, and allowances (e.g., travel, housing) according to
company policy and job level.

5. Regular Review and Adjustment:


o Annual Review: Reliance conducts annual reviews of the salary structure to ensure it
remains competitive and aligns with market changes. Adjustments are made to salary
bands as needed to reflect market trends and inflation.
o Promotions: Employees who are promoted to higher job levels, such as from Junior
Marketing Manager to Marketing Manager, receive adjustments to their salary
according to the new level's salary band.

Outcome:

 Fair Compensation: Employees in similar roles receive consistent and fair compensation,
which promotes transparency and equity within the company.
 Market Alignment: Reliance maintains competitive compensation packages that attract and
retain talent by aligning pay with market rates.
 Employee Satisfaction: Standardized compensation helps avoid discrepancies and disputes
over pay, contributing to higher employee satisfaction and morale\

5. Commission-Based Compensation

 Overview: Compensation is primarily based on the sales or business generated by the


employee.
 Objective: Align employee incentives with revenue generation goals.

NOTES BY PROF. RICHA DOSHI


 Implementation: Common in sales and business development roles; employees earn
a percentage of sales or deals closed.

Example of Commission-Based Compensation in India

Company: HDFC Bank


Role: Relationship Manager (Sales)
Scenario:

HDFC Bank, one of India’s leading private sector banks, uses a commission-based
compensation model for its Relationship Managers who are responsible for acquiring new
customers and cross-selling banking products.

Implementation Steps:

1. Define Sales Targets and Commission Structure:


o Sales Targets: HDFC Bank sets clear sales targets for Relationship Managers, such
as acquiring new accounts, selling credit cards, or promoting investment products.
o Commission Rates: The bank establishes a commission structure where Relationship
Managers earn a percentage of the revenue generated from their sales. For example:
 New Account Acquisition: ₹500 to ₹1,000 per new account opened.
 Credit Card Sales: 1% to 2% of the total value of the credit card issued.
 Investment Products: 0.5% to 1% of the total value of investment products
sold.

2. Base Salary:
o In addition to the commission, Relationship Managers receive a base salary to
provide financial stability. For example, a Relationship Manager might have a base
salary of ₹6,00,000 to ₹8,00,000 per annum.

3. Performance Tracking and Reporting:


o Tracking Sales: The bank uses CRM (Customer Relationship Management) systems
to track sales activities and performance metrics. Each Relationship Manager’s sales
performance is monitored regularly.
o Commission Calculation: Commissions are calculated based on the actual sales
made and are usually paid out monthly or quarterly. For instance, if a Relationship
Manager’s sales result in ₹1,00,00,000 in new investments, and their commission rate
is 1%, they would earn ₹1,00,000 as commission.

4. Incentives and Bonuses:


o Monthly/Quarterly Bonuses: Additional bonuses may be awarded for exceeding
sales targets or achieving top performance. For example, exceeding the quarterly
target by 20% might result in an additional bonus of ₹10,000 to ₹20,000.
o Recognition Programs: High performers might be recognized through awards,
additional perks, or higher commission rates for exceeding specific thresholds.

5. Adjustments and Reviews:

NOTES BY PROF. RICHA DOSHI


o Regular Reviews: The commission structure and targets are reviewed periodically to
ensure they remain competitive and motivate employees effectively. Adjustments are
made based on market conditions and business goals.

Outcome:

 Motivated Workforce: The commission-based model motivates Relationship Managers to


achieve higher sales, as their earnings are directly linked to their performance.
 Alignment with Business Goals: By aligning compensation with sales performance, HDFC
Bank ensures that employees focus on activities that drive revenue and meet business
objectives.
 Attracting Talent: Competitive commission rates and performance-based rewards help
attract skilled sales professionals who are motivated by earning potential.

6. Profit-Sharing

 Overview: Employees receive a share of the company's profits, often distributed


annually or quarterly.
 Objective: Align employee interests with company performance and foster a sense of
ownership.
 Implementation: Typically involves a percentage of profits allocated to employees
based on predefined criteria.

Example of Profit-Sharing Compensation in India

Company: Tata Consultancy Services (TCS)


Role: Project Manager
Scenario:

Tata Consultancy Services, a leading IT services and consulting company in India, uses a
profit-sharing scheme to reward its Project Managers. This scheme is designed to align their
interests with the company's overall profitability and performance.

Implementation Steps:

1. Define Profit-Sharing Pool:


o Annual Profit Pool: TCS determines the total amount to be shared among employees
based on the company’s annual profits. For example, the company might allocate 5%
of its net profit to the profit-sharing pool.

2. Eligibility Criteria:
o Role and Tenure: The profit-sharing plan may be available to Project Managers and
other senior roles who have been with the company for a minimum period, say one
year.
o Performance Metrics: Employees are evaluated based on individual performance,
project outcomes, and contribution to the company’s success.

3. Calculation of Share:

NOTES BY PROF. RICHA DOSHI


o Distribution Formula: The profit-sharing pool is distributed based on a pre-
determined formula that might include factors like the employee’s role, tenure, and
individual performance. For example:
 Base Allocation: Each eligible Project Manager might receive a base amount
of ₹50,000.
 Performance-Based Adjustment: Additional amounts are allocated based
on performance metrics. For example, a Project Manager who exceeds
project goals might receive an extra 0.5% of the profit-sharing pool allocated
to their department.

4. Payment and Timing:


o Annual Distribution: Profit-sharing payments are typically made at the end of the
financial year, after the company’s annual financial results are finalized. For instance,
if the total profit-sharing pool is ₹10 crores, and a Project Manager’s share based on
their performance and role is calculated at ₹2,00,000, they receive this amount as a
bonus.
o Communication: Employees are informed about their profit-sharing amount and the
criteria used for the calculation.

5. Review and Adjustment:


o Periodic Review: The profit-sharing plan is reviewed annually to ensure it meets its
objectives and remains aligned with the company’s financial goals and market
conditions.
o Adjustments: Changes to the profit-sharing structure might be made based on
feedback, financial performance, and evolving business strategies.

Outcome:

 Increased Motivation: Employees are motivated to work towards the company’s


profitability, knowing that their efforts directly impact their earnings.
 Alignment with Business Goals: By sharing profits, TCS ensures that employees are
invested in the company’s financial success and operational efficiency.
 Enhanced Retention: The profit-sharing scheme helps retain key employees by providing
them with a financial stake in the company’s success.

7. Equity-Based Compensation

 Overview: Provides employees with stock options or shares in the company.


 Objective: Attract and retain key talent by offering a stake in the company’s success.
 Implementation: Includes stock options, restricted stock units (RSUs), or employee
stock purchase plans (ESPPs).

 EQUITY BASED COMPENSASTION EXAMPLE IN INDIA

Equity-based compensation involves providing employees with ownership stakes in the


company, typically in the form of stock options or shares. This type of compensation aligns
employees' interests with the company's long-term success and can be particularly appealing
in startups and high-growth companies. Here’s an example of how equity-based
compensation is implemented in India:

NOTES BY PROF. RICHA DOSHI


Example of Equity-Based Compensation in India

Company: Zomato
Role: Senior Product Manager
Scenario:

Zomato, a prominent Indian food delivery and restaurant discovery platform, uses equity-
based compensation to attract and retain top talent, particularly in its senior roles. For a
Senior Product Manager, equity-based compensation helps align their interests with the
company’s growth and success.

Implementation Steps:

1. Determine Equity Allocation:


o Stock Options: Zomato decides to offer stock options as part of the compensation
package for Senior Product Managers. For example, they might allocate 10,000 stock
options that vest over a period of time.
o Equity Percentage: The total equity offered is typically a small percentage of the
company’s shares, reflecting the value of the role and the employee’s contribution.
For instance, 10,000 options might represent a 0.05% stake in the company.

2. Establish Vesting Schedule:


o Vesting Period: The stock options vest over a specific period to encourage long-term
commitment. For example, the options might vest over four years with a one-year
cliff, meaning 25% of the options vest after one year, with the remainder vesting
monthly over the next three years.
o Cliff Period: The employee must stay with the company for at least one year before
any options begin to vest.

3. Grant Options:
o Option Grant: Upon joining the company, the Senior Product Manager is granted
stock options with a strike price, which is the price at which they can buy shares in
the future. For example, if the company’s share price at the time of grant is ₹100, the
strike price might also be set at ₹100.

4. Exercise and Sale:


o Exercising Options: After the options have vested, the employee can choose to
exercise them by buying shares at the strike price. For instance, if the company's
share price rises to ₹300, the employee can buy shares at ₹100 and potentially sell
them at ₹300, realizing a gain.
o Tax Implications: Employees must consider tax implications of exercising options
and selling shares, which can vary based on Indian tax laws.

5. Monitor and Adjust:


o Equity Performance: Zomato monitors the performance of its equity compensation
program and makes adjustments as needed to ensure it remains competitive and
aligns with company goals.
o Communication: Regular updates are provided to employees about the value of their
stock options and any changes in the company’s equity structure.

NOTES BY PROF. RICHA DOSHI


Outcome:

 Alignment with Company Goals: By offering equity-based compensation, Zomato aligns


the Senior Product Manager’s interests with the company’s long-term success, as the value of
their shares increases with the company’s growth.
 Attraction and Retention: Equity compensation helps attract top talent and retain employees
by providing a financial stake in the company’s success.
 Motivation and Engagement: Employees are motivated to contribute to the company’s
success and growth, knowing that their efforts can increase the value of their equity.

8. Broad-Banded Compensation

 Overview: Uses fewer salary bands with wider ranges, allowing for more flexibility
in compensation.
 Objective: Simplify salary administration and provide more flexibility in managing
pay.
 Implementation: Employees may receive salaries within broad ranges based on their
performance, skills, and contributions.

Example of Broad-Banded Compensation in India

Company: Infosys Limited


Role: Software Engineer
Scenario:

Infosys, a leading Indian IT services company, uses a broad-banded compensation system to


streamline its salary structure and enhance career development opportunities. The company
consolidates multiple job grades into a few broad bands, providing flexibility in employee
compensation and career progression.

Implementation Steps:

1. Define Salary Bands:


o Broad Bands: Infosys establishes broad salary bands that cover a range of roles and
experience levels. For example:
 Band 1 (Entry-Level to Mid-Level): ₹5,00,000 to ₹10,00,000 per annum
 Band 2 (Mid-Level to Senior-Level): ₹10,00,000 to ₹20,00,000 per annum
 Band 3 (Senior-Level to Executive): ₹20,00,000 to ₹35,00,000 per annum

2. Align Job Roles to Bands:


o Job Alignment: Different job roles are aligned with these broad bands based on their
responsibilities and required experience. For instance:
 Software Engineer I (Entry-Level): Band 1
 Software Engineer II (Mid-Level): Band 1 or Band 2, depending on
experience and skills
 Senior Software Engineer (Senior-Level): Band 2 or Band 3

3. Compensation Flexibility:

NOTES BY PROF. RICHA DOSHI


o Salary Range Within Bands: Employees within the same band receive salaries
within the defined range but can be compensated differently based on experience,
skills, and performance. For example, a Senior Software Engineer in Band 2 might
earn between ₹15,00,000 and ₹20,00,000, depending on their specific role and
achievements.
o Performance-Based Adjustments: Employees can receive salary increases and
bonuses based on their performance and contributions, allowing for flexibility within
the band.

4. Career Progression:
o Career Development: The broad-banded structure supports career development by
allowing employees to move between roles within the same band or advance to
higher bands. For example, a Software Engineer who demonstrates leadership skills
and achieves high performance might be promoted to a Senior Software Engineer role
within the same band or move to Band 2.
o Skill Enhancement: Employees are encouraged to acquire new skills and take on
additional responsibilities to advance within the bands or move to higher bands.

5. Regular Review and Adjustments:


o Market Analysis: Infosys conducts regular market analysis to ensure that salary
bands remain competitive and aligned with industry standards.
o Adjustment of Bands: Based on market trends, company performance, and
employee feedback, the company may adjust salary bands or the range of salaries
within each band.

Outcome:

 Simplified Salary Administration: The broad-banded approach simplifies salary


administration by reducing the number of salary grades and making it easier to manage
compensation.
 Increased Flexibility: The company can offer competitive salaries and manage pay
adjustments more flexibly within each band, helping to attract and retain talent.
 Enhanced Career Development: Employees benefit from clear career paths and
development opportunities, as they can progress within or across salary bands based on their
performance and skills

9. Pay Equity

 Overview: Ensures that employees are paid fairly for similar work, regardless of
gender, race, or other personal characteristics.
 Objective: Promote fairness and prevent discrimination.
 Implementation: Regularly audit compensation practices to identify and address pay
disparities.

Example of Pay Equity Compensation in India

NOTES BY PROF. RICHA DOSHI


Company: HDFC Bank
Role: Customer Relationship Manager
Scenario:

HDFC Bank, one of India’s leading private sector banks, is committed to ensuring pay equity
among its Customer Relationship Managers (CRM). The bank aims to address and correct
any disparities in pay to promote fairness and inclusivity.

Implementation Steps:

1. Conduct Pay Equity Analysis:


o Data Collection: HDFC Bank gathers data on current salaries, bonuses, and other
compensation components for all Customer Relationship Managers across different
branches and regions.
o Job Evaluation: The bank performs a job evaluation to ensure that the roles and
responsibilities of CRMs are standardized and comparable across the organization.

2. Identify and Address Pay Gaps:


o Gap Analysis: The bank analyses the collected data to identify any pay gaps based on
gender, experience, or other factors. For example, if male and female CRMs with
similar experience and responsibilities are found to have different salaries, this
discrepancy is noted.
o Corrective Actions: HDFC Bank takes corrective measures to address any identified
pay gaps. This could include adjusting salaries to ensure that all CRMs with similar
job roles and performance levels are paid equally. For instance, if a female CRM is
found to be earning 10% less than her male counterparts, her salary is adjusted to
align with the equity standard.

3. Implement Transparent Pay Structures:


o Clear Compensation Policies: The bank establishes clear and transparent
compensation policies that outline how pay is determined and adjusted. These
policies are communicated to employees to ensure transparency and understanding.
o Standardized Pay Bands: HDFC Bank uses standardized pay bands for CRMs to
ensure that compensation levels are consistent for similar roles across different
branches and regions.

4. Promote Pay Equity Through Policies:


o Equal Pay for Equal Work: The bank enforces policies that ensure equal pay for
employees performing equivalent work. This includes reviewing compensation
practices regularly to uphold pay equity standards.
o Diversity and Inclusion Programs: HDFC Bank implements diversity and inclusion
programs to support equal opportunities for career advancement and compensation.
This includes training for managers on recognizing and addressing biases.

5. Regular Monitoring and Reporting:


o Ongoing Review: HDFC Bank conducts regular reviews of compensation practices
to monitor pay equity and make adjustments as necessary. This includes annual audits
of salary data and employee feedback.
o Reporting: The bank may publish reports or statements on its commitment to pay
equity, highlighting steps taken to ensure fair compensation practices.

NOTES BY PROF. RICHA DOSHI


Outcome:

 Fair Compensation: Employees receive fair and equal pay for their roles and contributions,
regardless of gender or other non-performance-related factors.
 Increased Transparency: Transparent compensation policies and practices foster trust and
credibility among employees.
 Enhanced Employee Satisfaction: Addressing pay equity contributes to higher job
satisfaction, motivation, and retention.

10. Total Rewards Compensation

 Overview: Encompasses all forms of compensation, including base salary, bonuses,


benefits, and non-monetary rewards.
 Objective: Provide a comprehensive view of employee rewards and align with
overall organizational goals.
 Implementation: Combines monetary compensation with benefits like health
insurance, retirement plans, and work-life balance programs.

Example of Total Reward Compensation in India

Company: Infosys Limited


Role: Senior Software Engineer
Scenario:

Infosys, a major IT services company in India, offers a total reward compensation package to
its Senior Software Engineers. The total reward package includes various elements designed
to attract, retain, and motivate employees.

Components of Total Reward Compensation:

1. Base Salary:
o Competitive Salary: Senior Software Engineers receive a competitive base salary
based on their role, experience, and market standards. For example, the base salary
might range from ₹15,00,000 to ₹25,00,000 per annum, depending on experience
and expertise.

2. Performance Bonuses:
o Annual Performance Bonus: Employees are eligible for an annual performance
bonus based on individual and company performance. For instance, a Senior Software
Engineer might receive up to 15% of their base salary as a bonus if performance
targets are met.

3. Equity-Based Compensation:
o Stock Options: To align employees’ interests with the company’s long-term success,
Infosys offers stock options or equity grants. A Senior Software Engineer might be
granted stock options worth ₹5,00,000 with a vesting period of four years.

4. Benefits:

NOTES BY PROF. RICHA DOSHI


o Health Insurance: Comprehensive health insurance for the employee and their
family, including coverage for medical expenses, hospitalization, and preventive care.
o Retirement Benefits: Contributions to Provident Fund (PF) and Gratuity, as well as
optional retirement savings plans or pension schemes.

5. Work-Life Balance:
o Paid Time Off: Generous leave policies including annual leave, sick leave, and
casual leave. For example, 20 days of annual leave plus public holidays.
o Flexible Work Arrangements: Options for remote work or flexible working hours to
support work-life balance.

6. Career Development:
o Training and Development: Access to professional development programs,
certifications, and workshops. Infosys provides opportunities for employees to attend
industry conferences and training sessions to enhance their skills.
o Career Pathing: Clear career progression paths with regular performance reviews
and promotions based on performance and potential.

7. Recognition and Rewards:


o Employee Recognition Programs: Regular recognition of outstanding performance
through awards, certificates, and public acknowledgment. For example, an
“Employee of the Month” award with a monetary prize.
o Incentives: Spot bonuses or rewards for exceptional contributions to projects or
initiatives.

8. Additional Perks:
o Company Discounts: Discounts on company products or services, if applicable.
o On-Site Amenities: Facilities like gym memberships, cafeterias, and recreational
areas at company offices.

Outcome:

 Comprehensive Package: The total reward compensation package provides a well-rounded


approach that addresses various aspects of employee needs and motivations, from financial
rewards to career development.
 Attraction and Retention: By offering a competitive and comprehensive total reward
package, Infosys attracts and retains top talent, enhancing employee satisfaction and loyalty.
 Increased Engagement: Employees are more engaged and motivated when they feel valued
and supported through a range of rewards and benefits.

11. Flexible Compensation

 Overview: Offers employees the ability to choose from a range of benefits or


compensation options based on their personal needs and preferences.
 Objective: Increase employee satisfaction and tailor compensation to individual
needs.
 Implementation: Includes flexible benefits plans, where employees select from
options like additional vacation days, childcare benefits, or health perks.

Example of Flexible Compensation in India


NOTES BY PROF. RICHA DOSHI
Company: Tata Consultancy Services (TCS)
Role: Senior Analyst
Scenario:

TCS, a leading IT services company in India, offers a flexible compensation plan to its Senior
Analysts. This plan allows employees to customize their compensation package by choosing
from various options based on their personal preferences and needs.

Components of Flexible Compensation:

1. Base Salary:
o Fixed Component: Employees receive a fixed base salary that forms the foundation
of their compensation package. For example, a Senior Analyst might have a base
salary ranging from ₹12,00,000 to ₹18,00,000 per annum.

2. Flexible Benefits Allowance:


o Benefit Options: Employees are provided with a flexible benefits allowance that they
can allocate to various benefits. For instance, they might receive an allowance of
₹1,00,000 per annum that can be used for:
 Health Insurance: Upgrading their health insurance plan or adding family
members.
 Childcare Expenses: Reimbursing childcare or school fees.
 Transportation: Covering commuting costs or fuel expenses.
 Home Office Setup: Purchasing equipment or furniture for a home office.

3. Performance-Based Bonuses:
o Variable Pay: In addition to the base salary, employees are eligible for performance-
based bonuses. This could be a percentage of their annual salary, such as up to 20%
based on individual and company performance.

4. Stock Options:
o Equity Component: Employees have the option to receive part of their
compensation in the form of stock options. For example, a Senior Analyst may
choose to allocate ₹2,00,000 of their annual compensation towards stock options,
which vest over time.

5. Retirement Benefits:
o Pension Plans: Employees can choose from various retirement benefits, including
provident fund contributions, pension plans, or additional retirement savings options.
They can allocate a portion of their salary towards these plans based on their
retirement goals.

6. Work-Life Balance:
o Flexible Work Hours: Employees can choose flexible working hours or work-from-
home options as part of their compensation package.
o Additional Leave Days: Employees can opt for additional paid leave days or a
flexible leave policy.

7. Career Development Funds:


o Training and Education: Employees can allocate a portion of their compensation
towards professional development, such as certifications, training programs, or

NOTES BY PROF. RICHA DOSHI


further education. For example, a Senior Analyst might use part of their flexible
benefits allowance to fund a specialized course.

Outcome:

 Personalization: Employees appreciate the ability to tailor their compensation package


according to their individual needs and preferences, leading to increased job satisfaction.
 Attraction and Retention: Flexible compensation helps TCS attract and retain top talent by
offering a customizable and attractive compensation package.
 Enhanced Employee Engagement: Employees are more engaged when they have control
over their compensation elements and feel that their personal needs are being addressed.

ELEMENTS OF COST
1. Direct Costs

NOTES BY PROF. RICHA DOSHI


 Definition: Costs that can be directly attributed to a specific product, project, or
department.
 Examples:
o Direct Materials: Raw materials used in the production of goods (e.g., steel
for manufacturing cars).
o Direct Labor: Wages for workers who directly produce goods or services
(e.g., assembly line workers).

2. Indirect Costs

 Definition: Costs that are not directly attributable to a specific product, project, or
department but are necessary for overall operations.
 Examples:
o Indirect Materials: Supplies used across various departments (e.g., cleaning
supplies).
o Indirect Labor: Salaries of employees who support production indirectly
(e.g., supervisors, maintenance staff).

3. Fixed Costs

 Definition: Costs that remain constant regardless of the level of production or


activity.
 Examples:
o Rent: Monthly lease payments for office or factory space.
o Salaries: Fixed salaries for employees not directly involved in production
(e.g., administrative staff).

4. Variable Costs

 Definition: Costs that vary directly with the level of production or activity.
 Examples:
o Raw Materials: Costs of materials that increase with production volume.
o Utility Costs: Variable portion of utilities that increase with higher production
levels.

5. Semi-Variable Costs

 Definition: Costs that have both fixed and variable components.


 Examples:
o Utility Costs: Base service charges plus a variable cost based on usage.
o Wages: Fixed base salary plus overtime pay or commission.

6. Marginal Costs

 Definition: The additional cost incurred from producing one more unit of a product.
 Examples:
o Additional Raw Materials: Costs of materials for producing one extra unit.
o Extra Labor: Additional labour costs for increased production.

NOTES BY PROF. RICHA DOSHI


7. Opportunity Costs

 Definition: The cost of forgoing the next best alternative when making a decision.
 Examples:
o Investment Decisions: Potential returns from investing in a different project.
o Resource Allocation: Benefits lost from choosing one project over another.

8. Overhead Costs

 Definition: Costs that are not directly traceable to specific products or services but
are necessary for overall operations.
 Examples:
o Administrative Expenses: Costs related to the general administration of the
company (e.g., office supplies, salaries of administrative staff).
o Depreciation: Costs associated with the wear and tear of fixed assets (e.g.,
machinery, buildings).

9. Sunk Costs

 Definition: Costs that have already been incurred and cannot be recovered.
 Examples:
o Past Investments: Costs of research and development already spent.
o Previous Purchases: Expenses on equipment that cannot be refunded.

10. Fixed and Variable Overheads

 Definition: Overheads can be categorized into fixed and variable types.


 Examples:
o Fixed Overheads: Rent, insurance premiums.
o Variable Overheads: Utilities, maintenance costs that vary with production
levels.

11. Total Cost

 Definition: The sum of all direct and indirect costs incurred in the production of
goods or services.
 Calculation:
o Total Cost = Direct Costs + Indirect Costs

12. Cost of Goods Sold (COGS)

 Definition: The direct costs attributable to the production of goods sold by a


company.
 Examples:
o Raw Materials Costs

NOTES BY PROF. RICHA DOSHI


o Direct Labor Costs

13. Operating Costs

 Definition: The costs associated with the day-to-day operations of the business.
 Examples:
o Selling Expenses: Advertising, sales commissions.
o Administrative Expenses: Office supplies, utilities.

PERSONNEL FUNCTION

NOTES BY PROF. RICHA DOSHI


The personnel function, also known as human resources (HR), involves managing an
organization's workforce to support its goals and ensure effective operations.

Recruitment and Staffing: Attracting, selecting, and onboarding employees to fill roles.

1. Training and Development: Enhancing employee skills and fostering career growth.
2. Performance Management: Setting goals, evaluating performance, and addressing
issues.
3. Compensation and Benefits: Managing salaries, bonuses, and employee benefits.
4. Employee Relations: Handling conflicts, boosting engagement, and ensuring
compliance.
5. Health and Safety: Maintaining a safe work environment and promoting wellness.
6. Legal Compliance: Adhering to labour laws and regulations.
7. Organizational Development: Shaping company culture and managing change.
8. HR Information Systems: Using technology to manage HR data and processes.
9. Retention: Developing strategies to keep top talent and reduce turnover.

COST ASSOCIATED WITH PERSONNEL FUNCTION

The costs associated with personnel functions encompass a variety of expenses related to
managing and supporting the workforce. These costs can be broadly categorized into several
areas:

1. Recruitment and Staffing Costs

 Advertising: Costs for job postings on websites, job boards, and other media.
 Recruitment Agency Fees: Fees paid to external agencies for sourcing candidates.
 Interview Expenses: Costs related to interviewing candidates, including travel and
accommodation for out-of-town candidates.
 Background Checks: Fees for conducting background checks and verifications.

2. Training and Development Costs

 Training Programs: Costs of internal or external training programs, workshops, and


seminars.
 Learning Materials: Expenses for books, e-learning subscriptions, and other
educational resources.
 Instructor Fees: Fees for trainers, consultants, or educators.
 Employee Time: Costs associated with employees spending time away from their
regular duties for training.

3. Compensation Costs

 Salaries and Wages: Regular payments to employees for their work.


 Bonuses and Incentives: Performance-based bonuses, profit-sharing, and other
incentive payments.
 Overtime Pay: Additional compensation for hours worked beyond the standard
workweek.

NOTES BY PROF. RICHA DOSHI


 Benefits Costs

 Health Insurance: Employer contributions to health, dental, and vision insurance


premiums.
 Retirement Plans: Contributions to retirement savings plans (e.g., 401(k) matching).
 Paid Time Off: Costs related to vacation, sick leave, and holidays.
 Other Benefits: Expenses for additional benefits like childcare assistance, wellness
programs, and life insurance.

4. Employee Relations Costs

 Conflict Resolution: Costs associated with mediators or legal fees in resolving


employee disputes.
 Employee Engagement Programs: Expenses for initiatives aimed at improving
employee satisfaction and morale.

5. Health and Safety Costs

 Safety Equipment: Costs for personal protective equipment (PPE) and other safety
gear.
 Compliance: Expenses related to meeting health and safety regulations, including
audits and training.
 Wellness Programs: Costs for health screenings, wellness activities, and employee
assistance programs.

6. Legal Compliance Costs

 Legal Fees: Costs for legal consultations or services related to employment laws and
regulations.
 Compliance Training: Expenses for training programs focused on legal compliance
and regulatory issues.

7. HR Information Systems Costs

 Software Licenses: Costs for HR management software and systems.


 Implementation and Maintenance: Expenses for setting up and maintaining HR
technology, including support and upgrades.
 Data Security: Costs associated with protecting employee data and ensuring
compliance with data protection regulations.

8. Organizational Development Costs

 Change Management Initiatives: Expenses for consulting or training related to


organizational change.
 Cultural Development Programs: Costs for programs aimed at developing or
maintaining organizational culture.

NOTES BY PROF. RICHA DOSHI


9. Administrative Costs

 HR Staff Salaries: Wages for HR personnel who manage and execute HR functions.
 Office Supplies: Costs for office supplies and equipment used by HR departments.

NOTES BY PROF. RICHA DOSHI


LABOUR TURN OVER
Labour turnover, often referred to as employee turnover, is the measure of how frequently
employees leave an organization and are replaced by new employees. It is a key indicator of
workforce stability and organizational health. Here’s a detailed look at what it involves:

Definition:

Labour turnover is the rate at which employees exit an organization, whether through
resignation, retirement, termination, or other reasons, and are replaced by new hires.

Key Metrics:

1. Turnover Rate Calculation:


o Formula:

Turnover Rate = Number of Employees Leaving during a Period


Average Number of Employees during the Same Period ×100

2. Types of Turnover:
o Voluntary Turnover: When employees leave by choice, such as resignations
or retirements.
o Involuntary Turnover: When employees are terminated or laid off by the
employer.

Implications:

1. Cost: High turnover can be costly due to recruitment, training, and lost productivity
expenses.
2. Morale: Frequent departures can affect team morale and stability.
3. Knowledge Loss: Departures may result in the loss of valuable skills and institutional
knowledge.

Management: Organizations aim to manage turnover through various strategies, including:

 Employee Engagement: Improving job satisfaction and engagement to reduce


voluntary departures.
 Effective Recruitment: Ensuring a good fit between new hires and the organization
to reduce early exits.
 Retention Programs: Implementing initiatives such as competitive compensation,
career development, and work-life balance to retain employees.

NOTES BY PROF. RICHA DOSHI


CAUSES OF LABOUR TURNOVER
1. Job Satisfaction

 Lack of Fulfilment: Employees may leave if they find their work uninteresting or not
aligned with their career goals.
 Poor Work Environment: Unpleasant work conditions or negative office culture can
drive employees away.

2. Compensation and Benefits

 Inadequate Pay: Low salaries or benefits compared to industry standards can prompt
employees to seek better-paying opportunities.
 Lack of Benefits: Insufficient health insurance, retirement plans, or other benefits can
be a major factor.

3. Career Development

 Limited Advancement Opportunities: Lack of clear career paths or promotional


opportunities can lead to employees seeking growth elsewhere.
 Insufficient Training: Employees may feel their skills are not being developed,
prompting them to look for roles with better learning opportunities.

4. Work-Life Balance

 Overwork: Excessive workloads or lack of flexibility can lead to burnout and


resignation.
 Personal Reasons: Family commitments or personal circumstances might require
employees to leave their current roles.

5. Management and Leadership

 Poor Management: Ineffective or unsupportive managers can create a toxic work


environment, leading to higher turnover.
 Lack of Recognition: Employees who feel undervalued or unappreciated may leave
for a more rewarding environment.

6. Job Security

 Instability: Concerns about job security due to organizational changes, financial


problems, or frequent layoffs can drive employees to seek more stable positions.
 Contractual Issues: Uncertain or unfavourable contract terms can also be a factor.

7. Organizational Culture

 Misalignment: A mismatch between an employee’s values and the company’s culture


can lead to dissatisfaction and departure.

NOTES BY PROF. RICHA DOSHI


 Toxic Environment: A culture of conflict, discrimination, or unethical behaviour can
contribute to high turnover.

8. External Factors

 Economic Conditions: Economic downturns or booms can influence turnover rates,


as employees might seek new opportunities or be forced to leave due to financial
constraints.
 Competitive Job Market: In a thriving job market, employees might be tempted by
better offers from other companies.

9. Job Fit

 Mismatch of Skills: Employees who find that their skills and interests do not match
their job responsibilities might leave in search of a better fit.
 Role Clarity: Ambiguity about job expectations or responsibilities can lead to
dissatisfaction and turnover.

10. Personal Development

 Life Changes: Significant personal life changes, such as relocation or health issues,
can lead to employee turnover.
 Pursuit of Education: Employees may leave to pursue further education or other
personal development opportunities.

Addressing the Causes:

To manage and reduce labour turnover, organizations should:

 Conduct Exit Interviews: Understand the reasons behind departures and identify
areas for improvement.
 Improve Employee Engagement: Foster a positive work environment and recognize
employee contributions.
 Offer Competitive Compensation: Regularly review and adjust compensation and
benefits packages.
 Support Career Development: Provide clear career paths and ongoing training
opportunities.

NOTES BY PROF. RICHA DOSHI


DIRECT LABOUR
 Direct labour refers to the work performed by employees that is directly associated
with the production of specific goods or the provision of specific services.
 It is a key component in cost accounting, as it directly impacts the cost of
manufacturing or delivering products and services.

1. Definition and Nature

 Direct Labor Defined: Direct labour consists of the wages and salaries paid to
employees who are directly involved in the production process or in delivering a
service. These employees' work can be specifically traced to a particular product,
project, or service.
 Direct vs. Indirect Labor: Direct labour is distinct from indirect labour, which
includes employees who support the production process but are not directly involved
in creating products (e.g., maintenance workers, supervisors).

2. Characteristics of Direct Labor

 Traceability: Direct labour costs can be directly traced to specific products, services,
or projects. This is in contrast to indirect labour, which is not directly attributable to
any specific cost object.
 Variable Costs: Direct labour costs often vary with production levels. As more
products are produced, more direct labour hours are typically required.

3. Components of Direct Labor Costs

 Wages and Salaries: The primary component is the direct payment made to workers
based on their time spent working on specific tasks.
 Overtime Pay: Any additional pay for hours worked beyond the standard workweek,
if applicable to direct labour employees.
 Benefits and Allowances: Additional costs like health insurance or travel allowances
that are directly attributable to the production of goods or services.

4. Examples of Direct Labor

 Manufacturing: Wages of assembly line workers who build products, such as


electronics or cars.
 Construction: Payment to construction workers, such as carpenters or plumbers, who
work directly on building a structure.
 Service Sector: Salaries of service providers who perform the actual service, such as
consultants working on client projects or technicians repairing equipment.

5. Calculating Direct Labor Costs

 Hourly Wage Calculation: Multiply the number of direct labour hours worked by
the hourly wage rate. Direct Labor Cost=Direct Labor Hours×Hourly Wage Rate\text
{Direct Labor Cost} = \text{Direct Labor Hours} \times \text{Hourly Wage

NOTES BY PROF. RICHA DOSHI


Rate}Direct Labor Cost=Direct Labor Hours Hourly Wage Rate For instance, if 150
hours are worked at a rate of $25 per hour, the direct labour cost would be $3,750.
 Salary Calculation: For salaried employees, direct labor costs are allocated based on
the percentage of time spent on specific projects or products.

6. Accounting Treatment

 Cost of Goods Sold (COGS): Direct labour costs are included in COGS for
manufacturers, reflecting the cost of labour directly associated with producing
products.
 Work in Progress (WIP): In manufacturing, direct labour costs are part of WIP
inventory, which includes all costs related to partially finished goods.
 Cost of Services: For service industries, direct labour costs are included in the cost of
providing services.

7. Importance in Cost Management

 Product Costing: Accurate direct labour costing is essential for determining the cost
of producing goods and services, influencing pricing and profitability.
 Budgeting: Helps in creating accurate budgets and financial forecasts by estimating
labour costs associated with different production levels or service requirements.
 Performance Evaluation: Used to assess labour productivity and efficiency,
identifying areas for potential improvements or cost savings.

8. Direct Labor vs. Indirect Labor

 Direct Labor: Directly involved in production (e.g., machine operators, assembly


workers).
 Indirect Labor: Supports production but not directly involved (e.g., maintenance
personnel, factory supervisors).

9. Direct Labor and Cost Control

 Efficiency Monitoring: Tracking direct labour hours and costs helps in identifying
inefficiencies or potential areas for improvement in the production process.
 Cost Allocation: Properly allocating direct labour costs ensures accurate product
costing and financial reporting.

NOTES BY PROF. RICHA DOSHI


INDIRECT LABOUR
 Indirect labour refers to the labour costs associated with employees who support the
production process but are not directly involved in the physical creation of goods or
delivery of services.
 Unlike direct labour, which can be directly traced to specific products, services, or
projects, indirect labour costs are not directly attributable to any single cost object.
Instead, they support the overall operations of the organization.

Detailed Explanation of Indirect Labor:

1. Definition:

 Indirect Labor Defined: Indirect labour includes wages and salaries of employees whose
work supports the production process but cannot be directly traced to specific products or
services. These employees help maintain the infrastructure, manage production, or provide
essential services but do not directly produce the end product.

2. Characteristics of Indirect Labor:

 Support Role: Indirect labour employees play supportive roles rather than directly engaging
in the production or delivery process.
 Cost Allocation: Indirect labour costs are allocated across different products or departments
rather than directly assigned to a specific product or service.

3. Examples of Indirect Labor:

 Manufacturing Sector:
o Maintenance Staff: Employees responsible for maintaining machinery and
equipment.
o Supervisors and Managers: Personnel who oversee production processes but do not
directly engage in manufacturing.
o Quality Control Inspectors: Employees who ensure the quality of products but do
not contribute to the actual production.
 Service Sector:
o Administrative Staff: Office personnel who manage administrative tasks, such as
human resources or finance, supporting the overall operation.
o Janitorial Staff: Employees responsible for cleaning and maintaining a clean work
environment.
o IT Support: Technicians who manage and support IT systems used throughout the
organization.

4. Accounting Treatment:

 Overhead Costs: Indirect labour costs are classified as part of manufacturing overhead (in
manufacturing) or operating expenses (in service industries). They are not included in the
direct cost of goods sold (COGS) but are allocated to the cost of production.
 Cost Allocation: Indirect labour costs are allocated based on predetermined rates or formulas.
For example, they may be allocated based on labour hours or machine hours used.

NOTES BY PROF. RICHA DOSHI


5. Importance in Cost Management:

 Cost Control: Monitoring and controlling indirect labour costs helps in managing overall
operational expenses and improving efficiency.
 Budgeting: Proper allocation of indirect labour costs is crucial for accurate budgeting and
financial forecasting.
 Cost Analysis: Understanding indirect labour costs contributes to comprehensive cost
analysis and helps in setting appropriate pricing strategies.

6. Direct Labor vs. Indirect Labor:

 Direct Labor: Involves employees directly engaged in the production of goods or services
(e.g., assembly line workers, service providers).
 Indirect Labor: Involves employees who provide support and maintenance but do not
directly produce the end product (e.g., maintenance staff, administrative personnel).

7. Examples of Indirect Labor Costs:

 Salaries and Wages: Of employees who support operations but do not directly contribute to
production, such as HR personnel or financial analysts.
 Employee Benefits: Costs related to the benefits of indirect labour employees, like health
insurance and retirement contributions.

8. Impact on Financial Reporting:

 Profit Margins: Accurate allocation of indirect labour costs affects the calculation of profit
margins and overall financial performance.
 Product Costing: Helps in determining the full cost of production by including both direct
and indirect costs.

NOTES BY PROF. RICHA DOSHI


COST CONTROL TECHNIQUES
 Cost control techniques are strategies and methods used to manage and reduce costs within
an organization.
 These techniques help ensure that spending is within budget and financial goals are
achieved.

1. Budgeting Techniques

 Fixed Budgeting: Setting a fixed budget for a specific period, where costs are
planned and controlled within the established limits.
 Flexible Budgeting: Adjusting the budget based on actual performance and changes
in activity levels, allowing for more accurate cost control.
 Zero-Based Budgeting: Starting from a "zero base" and justifying all expenses for
each new period, rather than basing the budget on previous years' figures.

2. Cost Analysis Techniques

 Variance Analysis: Comparing actual costs to budgeted costs to identify and analyse
variances. This helps in understanding the reasons behind cost overruns or savings.
 Break-Even Analysis: Calculating the point at which total revenues equal total costs,
helping to determine the minimum sales needed to avoid losses.

3. Cost Allocation Techniques

 Direct Cost Allocation: Assigning costs directly to specific products, services, or


departments that are directly responsible for those costs.
 Activity-Based Costing (ABC): Allocating overhead costs to activities based on their
consumption of resources, providing a more accurate picture of cost drivers.
 Traditional Costing: Using broad averages to allocate indirect costs (overheads) to
products or services based on factors like direct labour hours or machine hours.

4. Cost Reduction Strategies

 Process Improvement: Implementing methodologies like Lean Manufacturing or Six


Sigma to eliminate waste, enhance efficiency, and reduce costs.
 Supplier Management: Negotiating better terms, consolidating purchases, or
switching suppliers to reduce material and service costs.
 Outsourcing: Outsourcing non-core activities to external vendors who can provide
services at a lower cost or with greater expertise.

5. Standard Costing Techniques

 Setting Standard Costs: Establishing predetermined costs for materials, labour, and
overhead based on historical data or industry benchmarks.
 Cost Variance Analysis: Comparing actual costs to standard costs to identify
variances and understand the reasons behind them.

6. Cost Tracking Techniques


NOTES BY PROF. RICHA DOSHI
 Expense Tracking Systems: Using software tools to monitor and record expenses in
real-time, enabling prompt identification of cost issues.
 Regular Reporting: Generating regular cost reports to monitor financial performance
and detect deviations from the budget.

7. Control Procedures

 Authorization Controls: Implementing approval processes for expenditures to


ensure that costs are justified and authorized.
 Segregation of Duties: Separating responsibilities for authorization, recording, and
auditing transactions to prevent fraud and errors.

8. Performance Measurement Techniques

 Key Performance Indicators (KPIs): Establishing metrics to evaluate cost


management performance, such as cost per unit, labour efficiency, and overhead
costs.
 Benchmarking: Comparing costs and performance metrics against industry standards
or competitors to identify areas for improvement.

9. Inventory Management Techniques

 Just-in-Time (JIT): Reducing inventory levels and carrying costs by receiving goods
only as needed for production or sales.
 Economic Order Quantity (EOQ): Calculating the optimal order quantity that
minimizes total inventory costs, including ordering and holding costs.
 ABC Analysis: Categorizing inventory items based on their importance and value,
focusing efforts on managing high-value items more closely.

10. Cost-Effective Technology

 Automation: Implementing automated systems and processes to reduce labour costs


and increase operational efficiency.
 Software Solutions: Utilizing financial planning and cost management software to
enhance budgeting, forecasting, and expense tracking.

11. Employee Involvement Techniques

 Training and Development: Providing employees with training on cost control


practices and the importance of managing expenses.
 Incentive Programs: Introducing reward systems that encourage employees to
contribute to cost-saving initiatives and efficiency improvements.

12. Continuous Improvement Techniques

 Feedback Mechanisms: Establishing channels for ongoing feedback to continuously


refine and improve cost control measures.
 Review and Adjustment: Regularly reviewing cost control practices and adjusting
strategies based on performance and changing business conditions.

NOTES BY PROF. RICHA DOSHI


ROLE OF VARIOUS DEPARTMENTS IN
COMPENSATION
Compensation involves a multi-faceted approach within an organization, and various
departments play crucial roles in ensuring that employees are fairly compensated.

1. Human Resources (HR)

 Compensation Planning: Develops compensation strategies and policies, ensuring


alignment with organizational goals and industry standards.
 Salary Structure: Designs and maintains salary ranges and grades.
 Benefits Administration: Manages employee benefits programs, including health
insurance, retirement plans, and other perks.
 Compliance: Ensures that compensation practices comply with labour laws and
regulations.
 Employee Relations: Handles queries related to pay and benefits and addresses any
compensation-related issues or grievances.

2. Finance

 Budgeting: Allocates budget for salaries, bonuses, and benefits.


 Cost Analysis: Analyses the cost implications of compensation plans and
adjustments.
 Payroll Processing: Manages the actual processing of payroll, ensuring accurate and
timely payment to employees.
 Financial Reporting: Prepares financial reports related to compensation costs for
internal stakeholders.

3. Legal

 Compliance: Ensures that compensation practices adhere to labour laws, regulations,


and contractual obligations.
 Contract Review: Reviews employment contracts and compensation agreements to
ensure they are legally sound.
 Dispute Resolution: Handles legal disputes related to compensation, including wage
claims or employment disputes.

4. Recruitment and Talent Acquisition

 Market Research: Conducts research to understand market compensation trends and


ensure competitive salary offers.
 Offer Negotiation: Manages salary and benefits negotiations with potential hires.
 Onboarding: Ensures new hires are informed about their compensation and benefits
packages.

5. Operations/Management

NOTES BY PROF. RICHA DOSHI


 Role Definition: Provides input on job descriptions and role requirements that
influence compensation levels.
 Performance Evaluation: Participates in performance management processes that
can affect bonus and incentive payouts.
 Feedback: Gives feedback on compensation structures and policies based on
operational needs and employee performance.

6. IT

 Systems Management: Implements and maintains HR and payroll software systems


for efficient compensation management.
 Data Security: Ensures the protection of sensitive compensation data and personal
information.
 Automation: Supports automation of payroll and compensation processes to reduce
errors and improve efficiency.

7. Internal Audit

 Compliance Checks: Conducts audits to ensure adherence to compensation policies


and procedures.
 Accuracy Verification: Reviews compensation data for accuracy and integrity.
 Process Improvement: Identifies areas for improvement in compensation processes
and practices.

8. Training and Development

 Compensation Awareness: Educates employees about compensation structures,


benefits, and available resources.
 Skill Development: Provides training programs that may impact compensation, such
as leadership or technical skills development.

NOTES BY PROF. RICHA DOSHI


WORKERS
Workers are individuals who perform tasks or duties in exchange for compensation, which
can include wages, salaries, or other forms of payment. The term encompasses a broad range
of roles and responsibilities, and workers can be found in virtually every sector of the
economy. Here’s a more detailed look at what "workers" can encompass:

1. Types of Workers

 Employees: Individuals who work for an organization or employer, often with a


formal employment contract. Employees may be full-time, part-time, or temporary.
 Freelancers/Contractors: Workers who are self-employed and provide services to
organizations or clients on a contractual basis. They typically work independently and
are not bound by long-term employment agreements.
 Interns: Individuals who work temporarily, often to gain experience or academic
credit, and might be paid or work for free.
 Volunteers: Individuals who provide services without receiving financial
compensation, often for charitable or community organizations.

TYPES OF WORKERS IN AN ORGANISATION:


1. Full-Time Employees

 Description: Full-time employees work a standard number of hours per week,


typically around 40 hours, though this can vary by organization and country.
 Roles and Responsibilities: They perform a variety of tasks depending on their
position, from operational duties to strategic responsibilities. They might be involved
in regular business functions such as sales, marketing, product development, and
more.
 Characteristics: Full-time employees usually receive a comprehensive benefits
package that might include health insurance, retirement plans, paid time off (PTO),
and other perks. Their job security tends to be higher compared to temporary or
contract workers.

2. Part-Time Employees

 Description: Part-time employees work fewer hours than full-time employees, with
schedules that can vary widely. They might work fewer than 30 hours per week or
have flexible hours.
 Roles and Responsibilities: Their tasks and roles can be similar to those of full-time
employees but on a reduced scale. They often fill positions that require flexibility or
additional support.
 Characteristics: Benefits for part-time employees can be limited compared to full-
time staff. However, some organizations provide pro-rated benefits or allow part-time
employees to accrue PTO.

NOTES BY PROF. RICHA DOSHI


3. Temporary Workers

 Description: Temporary workers are hired for a specific period or to meet short-term
needs, often through a staffing agency.
 Roles and Responsibilities: They might handle seasonal workloads, fill in for absent
employees, or work on short-term projects. Their roles can range from administrative
support to specialized technical tasks.
 Characteristics: They generally do not receive the same benefits as permanent
employees and may have limited job security. Their employment is usually contingent
on the completion of their assignment or project.

4. Contract Workers

 Description: Contract workers are hired to perform specific tasks or projects over a
set period, often defined by a contract.
 Roles and Responsibilities: They work on predefined projects with clear deliverables
and deadlines. Their responsibilities are often project-based and may involve
specialized skills or expertise.
 Characteristics: Contract workers are typically responsible for their own taxes and
benefits. They may work independently or with minimal oversight and are usually not
entitled to the same benefits as full-time employees.

5. Freelancers

 Description: Freelancers are self-employed individuals who offer services to multiple


clients on a short-term basis.
 Roles and Responsibilities: Freelancers can work in a variety of fields, including
writing, graphic design, programming, and consulting. They have the freedom to
choose their projects and clients.
 Characteristics: Freelancers manage their own business affairs, including taxes and
benefits. They usually have a high level of autonomy and flexibility but lack job
security and consistent income.

6. Interns

 Description: Interns are typically students or recent graduates who work temporarily
to gain experience in their field of study or career interest.
 Roles and Responsibilities: Interns assist with various tasks and projects, providing
support to full-time employees while learning about the industry and gaining practical
experience.
 Characteristics: Internships can be paid or unpaid, depending on the organization
and the intern’s educational requirements. Interns may or may not receive benefits,
but they often gain valuable skills and networking opportunities.

7. Volunteers

NOTES BY PROF. RICHA DOSHI


 Description: Volunteers offer their time and skills to organizations, usually non-
profits or community-based groups, without financial compensation.
 Roles and Responsibilities: Volunteers might work on a wide range of tasks, from
administrative support to event planning or direct service roles.
 Characteristics: They do not receive payment or traditional employment benefits but
may gain personal satisfaction, experience, and sometimes non-monetary rewards
such as training or networking opportunities.

8. Executive and Senior Management

 Description: Executive and senior management include top-level decision-makers


who are responsible for the strategic direction and overall management of the
organization.
 Roles and Responsibilities: They set organizational goals, make high-level
decisions, and oversee various departments or divisions. They often represent the
company in external affairs and are involved in long-term planning.
 Characteristics: These roles typically come with higher salaries, performance
bonuses, stock options, and other executive benefits. Their responsibilities are broad
and impactful, influencing the organization’s success and culture.

9. Middle Management

 Description: Middle managers act as a bridge between senior management and


operational staff, implementing policies and overseeing day-to-day operations.
 Roles and Responsibilities: They manage teams or departments, ensure that projects
are completed on time, and align team efforts with organizational goals. They handle
operational issues and report progress to senior management.
 Characteristics: Middle managers usually receive a salary and may be eligible for
performance bonuses. They are crucial for maintaining workflow and communicating
between different levels of the organization.

10. Supervisory Staff

 Description: Supervisors manage the activities and performance of front-line


employees, ensuring that daily operations run smoothly.
 Roles and Responsibilities: They provide direct oversight, handle scheduling,
manage performance issues, and provide feedback to employees. They are often
involved in training new employees and maintaining morale.
 Characteristics: Supervisory roles typically include a salary and may offer some
additional benefits. They are key to ensuring productivity and adherence to company
policies.

11. Administrative Staff

 Description: Administrative staff handle various office-related tasks that support the
organization’s operations.
 Roles and Responsibilities: They perform clerical duties such as managing
correspondence, scheduling meetings, organizing files, and providing general office
support.

NOTES BY PROF. RICHA DOSHI


 Characteristics: Administrative roles may include benefits such as health insurance
and PTO, depending on the organization. They play a crucial role in ensuring the
smooth operation of daily activities.

12. Technical and Skilled Workers

 Description: These workers possess specialized skills or technical expertise required


for specific tasks or roles within the organization.
 Roles and Responsibilities: Their responsibilities can include technical support,
engineering, software development, or other specialized functions that require
advanced knowledge or training.
 Characteristics: Skilled workers may receive specialized training and higher salaries
due to their expertise. They often play a critical role in maintaining and advancing the
organization’s technical capabilities.

13. Sales and Customer Service Representatives

 Description: These workers interact with customers and clients to provide support,
information, and sales assistance.
 Roles and Responsibilities: They handle customer inquiries, resolve issues, process
orders, and provide product or service information. Their role is crucial for customer
satisfaction and retention.
 Characteristics: Their compensation might include base salaries plus commission or
performance bonuses. They play a significant role in maintaining positive
relationships with customers and driving sales.

NOTES BY PROF. RICHA DOSHI


COMPENSATION MANAGEMENT PROCESS
1. Job Analysis

Purpose: To understand the roles and responsibilities of different positions within the
organization, which helps in determining appropriate compensation levels.

Steps:

 Collect Job Information: Gather information about the tasks, responsibilities,


required skills, and working conditions of each job.
 Job Description: Create detailed job descriptions outlining duties, responsibilities,
and requirements.
 Job Specification: Develop job specifications that include the qualifications, skills,
and experience needed for each role.

Methods:

 Interviews: Conduct interviews with employees and supervisors to gather job-related


information.
 Questionnaires: Use structured questionnaires to collect data about job
responsibilities and requirements.
 Observation: Observe employees performing their jobs to understand the nature of
their work.

2. Job Evaluation

Purpose: To determine the relative worth of each job within the organization to ensure fair
and equitable compensation.

Steps:

 Select Evaluation Method: Choose a job evaluation method such as ranking,


classification, point factor, or factor comparison.
 Evaluate Jobs: Assess each job based on factors like skills, effort, responsibility, and
working conditions.
 Assign Job Grades: Group jobs into grades or levels based on their evaluation
results.

Methods:

 Ranking Method: Rank jobs from highest to lowest based on their relative worth.
 Classification Method: Group jobs into predefined classes or categories.
 Point Factor Method: Assign points to different job factors (e.g., skills, effort) and
calculate the total points to determine job worth.
 Factor Comparison Method: Compare jobs based on key factors and assign
monetary values to these factors.

3. Salary Surveys

NOTES BY PROF. RICHA DOSHI


Purpose: To gather data on compensation rates for similar positions in the external labour
market to ensure competitive pay practices.

Steps:

 Identify Benchmark Positions: Determine which positions to survey based on


industry standards and organizational needs.
 Collect Market Data: Use industry salary surveys, compensation databases, and
professional associations to gather salary information.
 Analyse Data: Compare your organization’s compensation rates with market rates to
determine competitiveness.

Sources:

 Industry Surveys: Surveys conducted by industry associations or professional


organizations.
 Government Data: Data from government agencies on wage statistics and labour
market trends.
 Consultants: Compensation consultants who provide market compensation data and
analysis.

4. Compensation Strategy Development

Purpose: To create a compensation structure that aligns with the organization’s goals, values,
and market conditions.

Steps:

 Define Compensation Objectives: Establish objectives such as attracting talent,


retaining employees, and rewarding performance.
 Develop Pay Structure: Create a pay structure that includes salary ranges, pay
grades, and pay bands.
 Design Compensation Packages: Determine the components of the compensation
package, including base salary, bonuses, incentives, benefits, and non-monetary
rewards.
 Ensure Legal Compliance: Ensure that the compensation strategy complies with
labour laws, regulations, and industry standards.

Components:

 Base Salary: Fixed compensation paid regularly, usually on a monthly or biweekly


basis.
 Variable Pay: Performance-based pay such as bonuses, commissions, and profit-
sharing.
 Benefits: Health insurance, retirement plans, paid time off, and other employee
benefits.
 Non-Monetary Rewards: Recognition programs, career development opportunities,
and work-life balance initiatives.

5. Compensation Administration
NOTES BY PROF. RICHA DOSHI
Purpose: To manage and implement the compensation plan effectively, ensuring consistency
and fairness.

Steps:

 Implement Compensation Plans: Communicate the compensation plan to employees


and ensure it is applied consistently.
 Monitor and Evaluate: Regularly review compensation practices to ensure they are
effective and aligned with organizational goals.
 Adjust as Needed: Make adjustments to compensation plans based on changes in the
market, organizational goals, or employee performance.

Tasks:

 Payroll Management: Process employee payments, including salaries, bonuses, and


deductions.
 Compensation Review: Conduct periodic reviews of compensation plans and make
necessary adjustments.
 Employee Communication: Inform employees about compensation policies,
changes, and how their pay is determined.

6. Legal and Ethical Considerations

Purpose: To ensure that compensation practices comply with legal requirements and ethical
standards.

Considerations:

 Fair Labor Standards Act (FLSA): Adhere to laws related to minimum wage,
overtime pay, and record-keeping.
 Equal Pay Act: Ensure equal pay for equal work regardless of gender.
 Anti-Discrimination Laws: Comply with laws prohibiting discrimination based on
race, colour, religion, sex, national origin, disability, and age.
 Transparency and Fairness: Maintain transparency in compensation practices and
ensure fairness in pay decisions.

7. Evaluation and Continuous Improvement

Purpose: To assess the effectiveness of the compensation management process and make
improvements as needed.

Steps:

 Collect Feedback: Gather feedback from employees, managers, and other


stakeholders about the compensation system.
 Analyse Results: Review compensation data, employee satisfaction surveys, and
performance metrics to evaluate the effectiveness of the compensation plan.
 Implement Improvements: Make changes to the compensation plan based on
feedback and analysis to enhance its effectiveness and alignment with organizational
goals.

NOTES BY PROF. RICHA DOSHI


JOB ANALYSIS

JOB EVALUATION

SALARY SURVEYS

COMPESATION STRATEGY
DEVELOPMENT

COMPENSATION
ADMINISTRATION

LEGAL AND ETHICAL


CONSIDERATION
EVALUATION AND
CONTINOUS
IMPROVEMENT

NOTES BY PROF. RICHA DOSHI


REWARD MANAGEMENT
 Introduction to Employee Rewards

 Employee rewards are a critical component of human resource management and


organizational strategy.
 They include the various ways organizations acknowledge and compensate their
employees for their contributions, performance, and dedication.
 Effective reward systems play a pivotal role in motivating employees, enhancing job
satisfaction, and aligning individual goals with organizational objectives.

 Meaning of Employee Rewards:

Employee rewards encompass the tangible and intangible benefits provided by an


employer to recognize and incentivize employees.

These rewards are intended to acknowledge the efforts and achievements of


employees, enhance their job satisfaction, and encourage high performance and
loyalty.

 Definition of Reward:

A reward is a benefit or recognition given in return for performance,


achievements, or specific behaviours

NOTES BY PROF. RICHA DOSHI


 PURPOSE / NEER D FOR REWARDS

1. Motivation:

Rewards serve to inspire and encourage employees to perform at their best. By


providing incentives for meeting or exceeding targets, organizations drive higher
levels of effort and commitment.

2. Recognition:

Rewards acknowledge and celebrate employees' achievements, hard work, and


contributions. This recognition validates employees' efforts and reinforces the
behaviours and performance that align with organizational objectives.

3. Incentivization:

Rewards are used to stimulate specific behaviours or outcomes. For example, bonuses
might be tied to sales targets, while other rewards might encourage innovation,
teamwork, or adherence to company values.

4. Retention:

Competitive and well-structured reward systems help retain talented employees. By


offering attractive rewards, organizations can reduce turnover rates and maintain a
stable and experienced workforce.

5. Attraction:

An appealing reward package can attract top talent to the organization. Prospective
employees often consider compensation and benefits as a key factor when evaluating
job offers.

6. Engagement:

Rewards help increase employee engagement by fostering a sense of appreciation and


satisfaction. Engaged employees are more likely to be productive, committed, and
aligned with organizational goals.

7. Performance Alignment:

Rewards align employees' efforts with organizational goals by linking rewards to


performance metrics and achievements. This alignment ensures that employees' work
contributes to the company's success.

8. Employee Development:

Rewards can support personal and professional growth by offering opportunities for
career development, training, and education. This helps employees enhance their
skills and advance their careers.

NOTES BY PROF. RICHA DOSHI


9. Improvement of Work Environment:

By recognizing and rewarding positive behaviours and achievements, rewards


contribute to a positive work culture and environment. This helps in building a
supportive and collaborative workplace.

10. Reinforcement of Company Values:

Rewards can reinforce the organization's core values and desired behaviours. By
linking rewards to specific values or cultural norms, organizations ensure that
employees understand and embody these principles in their daily work.

NOTES BY PROF. RICHA DOSHI


 IMPORTANCE OF REWARDS
1. Enhances Motivation:

Rewards are fundamental in motivating employees to achieve high performance


levels. By offering incentives for meeting or exceeding goals, organizations encourage
employees to exert greater effort and engage more fully in their work.

2. Increases Job Satisfaction:

When employees feel that their hard work is recognized and valued, it leads to higher
job satisfaction. Satisfied employees are more likely to be content with their roles and
have a positive attitude towards their work environment.

3. Boosts Employee Retention:

A well-structured reward system helps in retaining top talent. Competitive salaries,


bonuses, and other benefits contribute to job security and satisfaction, reducing
turnover and the associated costs of hiring and training new staff.

4. Attracts Talent:

An attractive rewards package is a key factor in attracting high-quality candidates.


Prospective employees often evaluate compensation and benefits when considering
job offers, making rewards critical in the recruitment process.

5. Encourages Desired Behaviour:

By linking rewards to specific performance outcomes or behaviours, organizations


can encourage employees to align their actions with company goals and values. This
helps in reinforcing the behaviours that drive success.

6. Fosters Employee Engagement:

Engaged employees are those who are emotionally invested in their work and the
organization. Effective reward systems enhance engagement by making employees
feel valued and connected to the company’s mission.

7. Drives Performance Improvement:

Rewards can stimulate higher levels of performance and productivity. Recognizing


and rewarding exceptional work not only boosts morale but also sets a benchmark for
others, driving overall performance improvements.

NOTES BY PROF. RICHA DOSHI


8. Reinforces Organizational Culture:

Rewards can be used to reinforce the organizational culture and values. For example,
recognizing employees who exemplify company values helps in embedding these
values into the everyday work environment.

9. Supports Career Development:

Rewards that include opportunities for career advancement, such as promotions or


training programs, contribute to employees' personal and professional growth. This
investment in development helps in building a skilled and capable workforce.

10. Enhances Work Environment:

A positive reward system contributes to a supportive and collaborative work


environment. It fosters a culture of appreciation and mutual respect, making the
workplace more enjoyable and productive.

11. Strengthens Organizational Success:

Ultimately, effective employee rewards align individual efforts with organizational


goals. By motivating and engaging employees, rewards contribute to achieving
business objectives and overall success.

NOTES BY PROF. RICHA DOSHI


 Introduction to Reward Management

Reward management refers to the strategic approach organizations take to design,


implement, and manage a comprehensive reward system that aligns with their objectives and
supports employee motivation and performance. It encompasses all aspects of compensating
employees for their work, including salaries, benefits, recognition, and incentives.

 Meaning of Reward Management

Reward Management is the structured approach an organization uses to manage how


employees are rewarded for their contributions and performance. It involves the following
key aspects:

1. Strategic Alignment: Ensuring that the reward system supports the organization’s
objectives and values, and is aligned with its strategic goals. This includes designing
rewards that encourage behaviours and outcomes that contribute to the company’s
success.
2. Compensation Structures: Developing and managing salary structures, bonus
schemes, and other financial rewards to ensure fair and equitable compensation for
employees based on their roles, performance, and market conditions.
3. Recognition Programs: Implementing non-monetary rewards such as praise, awards,
and public acknowledgment to recognize and celebrate employee achievements and
contributions.
4. Benefit Plans: Designing and managing fringe benefits like health insurance,
retirement plans, and work-life balance initiatives to enhance employee well-being
and job satisfaction.
5. Performance Management: Linking rewards to performance outcomes by setting
clear performance metrics and providing incentives for meeting or exceeding these
targets.
6. Communication and Transparency: Ensuring that reward policies and practices are
clearly communicated to employees and are transparent to foster trust and
understanding.
7. Evaluation and Adjustment: Regularly assessing the effectiveness of the reward
system, gathering feedback, and making necessary adjustments to ensure it remains
relevant and effective in achieving its objectives.

NOTES BY PROF. RICHA DOSHI


REWARD MANAGEMENT PROCESS
1. Strategic Planning:

a. Define Objectives:

 Establish the goals of the reward system, such as enhancing employee performance, attracting
talent, or improving job satisfaction.
 Align these goals with the organization’s strategic vision and values.

b. Analyse Organizational Needs:

 Assess the organization's needs and constraints, including budget, market position, and
organizational culture.
 Identify the specific needs and preferences of different employee groups.

2. Job Analysis and Evaluation:

a. Conduct Job Analysis:

 Gather detailed information about job roles, responsibilities, and requirements.


 Use methods like interviews, surveys, and job descriptions to collect relevant data.

b. Perform Job Evaluation:

 Determine the relative worth of different jobs within the organization.


 Use job evaluation methods (e.g., point-factor system, ranking) to create a fair and equitable
salary structure.

3. Designing the Reward System:

a. Develop Compensation Structures:

 Create salary ranges and pay grades based on job evaluation results.
 Design variable pay elements such as bonuses, commissions, and profit-sharing plans.

b. Define Non-Monetary Rewards:

 Develop programs for recognition, career development, and work-life balance.


 Establish criteria for awarding these non-monetary rewards.

c. Design Fringe Benefits:

 Include benefits like health insurance, retirement plans, and additional perks.
 Ensure these benefits are competitive and cater to employees' needs.

4. Implementation:

NOTES BY PROF. RICHA DOSHI


a. Communicate the Reward System:

 Clearly explain the reward system to employees, detailing how rewards are earned and
distributed.
 Use various communication channels, such as meetings, newsletters, and internal websites.

b. Train Managers and HR Staff:

 Provide training on the reward system’s administration and the criteria for earning rewards.
 Ensure managers understand how to effectively link rewards with performance.

c. Administer Rewards:

 Implement the reward system as designed, ensuring timely and accurate distribution.
 Monitor the administration process to address any issues promptly.

5. Monitoring and Evaluation:

a. Collect Feedback:

 Solicit feedback from employees and managers about the reward system’s effectiveness and
fairness.
 Use surveys, interviews, and focus groups to gather insights.

b. Measure Effectiveness:

 Analyse the impact of the reward system on performance, motivation, and retention.
 Compare actual outcomes against the initial objectives and goals.

c. Review and Adjust:

 Make necessary adjustments based on feedback and performance data.


 Regularly review and update the reward system to ensure it remains relevant and effective.

6. Compliance and Fairness:

a. Ensure Legal Compliance:

 Ensure that the reward system complies with relevant labour laws and regulations.
 Review and update policies to meet changing legal requirements.

b. Promote Fairness:

 Maintain transparency in how rewards are determined and distributed.


 Address any concerns about fairness or equity in the reward system.

7. Continuous Improvement:

a. Stay Updated:

 Keep abreast of industry trends, best practices, and changes in employee expectations.

NOTES BY PROF. RICHA DOSHI


 Incorporate relevant changes into the reward management process to keep it effective and
competitive.

b. Evaluate Long-Term Impact:

 Assess the long-term impact of the reward system on employee engagement and
organizational success.
 Make strategic adjustments to enhance the system’s effectiveness over time.

NOTES BY PROF. RICHA DOSHI


DIFFERENCE BETWEENT COMPENSATION AND REWARD
Aspect Compensation Reward
Definition The direct financial payment A broader concept that includes both
given to employees for their financial and non-financial incentives
work, including base salary and given to employees to recognize their
additional pay elements. contributions and performance.
Components Base salary, bonuses, Includes compensation components
commissions, overtime pay, and plus non-monetary elements like
allowances. recognition, career development
opportunities, and work-life balance
benefits.
Purpose To compensate employees fairly To motivate, recognize, and reward
for their job roles and employees for their performance,
responsibilities. behaviour, and achievements.
Scope Primarily focuses on financial Encompasses both financial (e.g.,
aspects of remuneration. bonuses) and non-financial (e.g.,
praise, awards) elements.
Frequency Typically involves regular, May involve one-time or periodic
recurring payments such as rewards, including special
monthly salaries and annual recognitions and developmental
bonuses. opportunities.
Determination Based on job role, market rates, Based on performance, achievements,
Factors individual experience, and behaviours, and alignment with
organizational budget. organizational values and goals.
Impact on Directly affects employees’ Affects motivation, engagement, job
Employees financial well-being and job satisfaction, and overall morale.
satisfaction.
Examples Salary, hourly wages, Employee of the Month awards,
commissions, and annual career development programs, flexible
bonuses. work arrangements, and public
recognition.
Measurement Typically measured through Measured through performance
salary surveys, compensation metrics, feedback, employee surveys,
benchmarking, and pay scales. and recognition programs.
Strategic Role Ensures fair and competitive pay Enhances overall employee
structure aligned with industry motivation, engagement, and
standards. alignment with organizational goals.

NOTES BY PROF. RICHA DOSHI

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