Reviewer HBO
Reviewer HBO
Reviewer HBO
2. Cross-Functional Teams:
- Similar to functional teams, but with members from
various departments Transitions in Conflict Thought
- Useful for tasks and projects requiring different
expertise and viewpoints 1. Traditional View of Organizational Conflict:
- Conflict is seen as negative, dysfunctional, and
3. Self-Managed Teams: destructive.
- Employees within the same organization - Main causes identified are poor communication,
collaborate to accomplish a common goal disagreement, and lack of trust.
- Share both leadership and responsibilities - Strategies to mitigate conflict include resolution,
avoidance, suppression, and reliance on hierarchy
4. Troubleshooting Teams: and authority.
- Find solutions for issues that arise within the - Limitations: Oversimplifies conflict, ignores its
organization potential benefits, and misses opportunities for
- Aim to improve processes growth.
- Require strong communication skills to discover
solutions for complex obstacles 2. Human Relations View of Organizational Conflict:
- Conflict is recognized as natural and inevitable in
5. Project Teams: any group.
- Work on specific projects for their employers - Conflict can lead to improvements in group
- Members come from several departments and performance and is considered a desirable state.
perform tasks based on their abilities - Accepts conflict as a crucial aspect of
- Have project leaders who assign responsibilities organizations and believes it can be advantageous.
and monitor work - Suggests methods for handling conflict, such as
active listening, effective communication,
6. Task-Force Teams: collaboration, and compromise.
- Comprise the most efficient employees within an
organization 3. Interactionist View of Organizational Conflict:
- Employees work exclusively on their tasks within - Conflict is seen as a positive force that encourages
the team innovation and change within a group.
- Goal is to complete projects quickly and efficiently - Differentiates between functional and dysfunctional
conflict, with functional conflict contributing positively
- The choice of team type depends on the to group performance.
organization's goals, the nature of the work, and the - Emphasizes the necessity of conflict for effective
required skills and expertise. group performance and encourages leaders to
embrace it as a means of fostering creativity and
innovation.
Turning Individuals into Team Players
1. Definition of a Team:
- According to Stephen P. Robbins, "A team is a The Conflict Process
group of people whose individual efforts result in a
performance that is greater than the sum of those 1. Organizational Conflict:
individual inputs." - Organizational conflict arises due to
misunderstandings, disagreements, and perceived or
2. Tuckman's Stages of Group Development: actual opposition in needs, interests, and values
- Forming, Storming, Norming, Performing, and among people working together.
- Diverse groups working together can lead to and understanding each other's perspectives.
clashes in perspectives, working styles, opinions, - Bargaining: A give-and-take process to find
beliefs, goals, and values. common ground and reach a mutually beneficial
agreement.
2. The Conflict Process: - Closing the Deal: Finalizing the agreement, either
- Stage 1 - Potential Opposition or Incompatibility: verbally or through a written contract.
Factors like communication, structure, and personal
variables can lead to potential conflict. 5. Challenges in Negotiation:
- Stage 2 - Cognition and Personalization: Conflict - Conflict of interests, communication barriers,
issues are defined, and emotions play a major role in power imbalances, emotional dynamics, and time
shaping perceptions. pressure.
- Stage 3 - Intentions: Parties decide on conflict-
handling intentions, such as competing, collaborating, 6. Negotiation Skills:
avoiding, accommodating, or compromising. - Communication skills, active listening, problem-
- Stage 4 - Behavior: Conflict becomes visible solving abilities, emotional intelligence, flexibility and
through the statements, actions, and reactions of the adaptability, preparation, and assertiveness.
parties involved.
- Stage 5 - Outcomes: Conflict can result in either
functional (constructive) or dysfunctional (hindering)
outcomes for the group. Training and Development
Selection Process
Performance Evaluation
9. **Conclusion**:
- The document concludes with an emphasis on the
importance of evaluating monetary and fiscal policies
to ensure they effectively meet their goals and
contribute to overall economic health. The evaluation
process is crucial for making informed adjustments to
policies for better economic outcomes.