Harish Kumar M

E-Mail: [email protected]
Contact: +1-2017368039

ACCOMPLISHED SOFTWARE TESTING / TECHNICAL PROJECT MANAGEMENT

PROFESSIONAL:
Over 18 years of rich experience with expertise in Software Test Management (Performance & Functional Automation
Testing), Onsite / Offshore Project Management and Software Quality Assurance

Domain Specialization in Telecom, BFSI, Healthcare, Retail, Content Management and ERP

Targeting Technical assignments in Software Testing & Quality Assurance /Performance Testing with a leading
organization

PROFILE SUMMARY

 Around 18 Years of experience in Quality Engineering Services-IT Industry, with expertise in Architecting, Design -
ing, Developing, re-engineering Automation Frameworks based on Windows, Linux, AIX, Solaris or other architec -
tures based for on-prem and cloud, SOA, Micro services, Event Driven, Work-flow driven, Client/server, n-tier/lay -
ered, MVC, EAI, Data Integration, Messaging Architectures at middleware & other platforms(Microsoft, Amazon, IBM
Cloud, Google, Oracle, SAP)
 Proficient in Software Test Life Cycle, including Test Strategy Definition, Test Plan Creation, Test Design, Test
Estimation, Test Execution, Test Data Creation & Validation, Test Review and Defect Reporting & Retesting
 Proficient in setting-up Testing COE and in driving practices in areas of services strategy
 Showcased excellent aptitude in driving complex technology projects (based on Agile methodologies including
SAFe, Scrum, Iterative and KANBAN) and in managing multiple stakeholders, priorities, resources, escalation &
risks throughout the project lifecycle; delivered large programs/portfolios dispersed geographically across Singapore,
Korea & India
 Strong understanding of requirements of CMMI level 5, CMMI level 3 and ISO 27001:9000-3 standards
 Proven track record of undertaking consulting assignment on Implementation of Test Automation Frameworks
for Functional and Performance Testing and delivered corporate trainings on testing tools like Selenium, Cypress,
Playwright, Rational Functional Tester, JMeter, Rational Performance Tester, UFT, Loadrunner, Light-
house and other tools & process
 Contributed to successful release of various products & services of leading clients such as Verizon, Telenor,
Nordea Banking, IDERA, Telenor- Norway, ABB GISL- Bangalore, BCBSM- Michigan, IDBI Intech- Mumbai,
Assurant Health- USA, NSEiT-Mumbai, 3i-infotech
 Keen customer centric approach with involvement in assisting enterprise customers in setting RPA CoE using
Robotic Process Automation tools like UI Path, Blue Prism
 Big Picture Thinker & People Engagement Specialist, with strong analytical, planning, & organizational skills
and expertise in establishing high level of customer confidence
 Hands-on delivering the Design of frameworks, implement test scripts, maintain frameworks, handled Testops for
Mobile apps, Desktop, Web of on-prem & cloud technologies (Microsoft Azure, Amazon, Google, IBM Cloud), IICS
Services, Azure Blob storage, Micro Services, Azure Content Delivery Network (CDN), Amazon s3 Buckets
 Involved in delivering Performance testing and engineering engagements to support millions of transactions with cli-
ents like Verizon, Telenor, The Group Securities, IDBIintech, NBB(National Bank of Bahrain), Nordea, Saudi Pay-
ments and many others across western, middle east, and Asia pacific too

KEY SKILLS

Functional Skills:
Delivery Excellence Project Management Software Testing Lifecycle
Defect Tracking & Prevention Analysis Budgeting & Forecasting Quality Process Design, Best Practices
Knowledge Management, Transfer Test, Automation Governance Stakeholder Management

Technical Skills:
 Test automation tools: Selenium, Cucumber, Protractor, Serenity, Tosca, Cypress, Katalon Studio, SoapUI/Pro, IBM
Rational Functional Tester Java, Test Complete, QTP/UFT, JMeter, Loadrunner/Performance Centre, Storm Runner,
Lighthouse, Stress stimulus, neoload, Dynatrace, Apprelic, Junit, NUnit, Web UITest Studio BIZ Unit
 Defect/Change Tracking System: HP ALM, Rational Quality Manager, QC, JIRA
 APPIUM, HP Load Runner/Performance Centre, & VB.NET, Agile Methodology, Splunk, Web-Services Testing, Blue
Prism, Pega RPA, IBM RIT, APPSCAN, Smart Bear/Automated QA Test Complete using VB/JavaScript, SoAP UI Pro/
Ready API, UI Path – Robotic Process Automation Tool, Automation Anywhere
 Java, C#, VB Scripting, HTML, CSS, JavaScript, Python, Ruby,Shell scripting
 Microsoft Azure Blob Storage, Amazon Microservices, Cloud watch, Google Analytics, s3 buckets, thick client services
CERTIFICATIONS

 ISTQB Certified Professional

 IBM Certified Specialist for Rational Performance Tester
 IBM Certified Solution Designer for Rational Functional Tester – Java
 IBM Rational Certified Specialist for Rational Test Manager
 COLFAX – Fundamental certified & trained for Parallel Programming and Optimization for Intel Architecture
 IIAS – ADMINISTRATOR 2018 certified from IBM
 IBM Rational Certified Specialist for Rational Robot & Test Manager

EDUCATION

 PGDIM from IGNOU in 2008

 B.Tech. (electronics & communication) from J.N.T.University, Hyderabad, A.P. INDIA in 2005

WORK EXPERIENCE
HCL Hyderabad & NJ, USA
Senior Test Automation Architect Nov’21 – Till date

Tetrasoft India pvt Ltd, Hyderabad

Senior Test Automation Architect Nov’20 – Nov’21

TestCrew, Thiruvananthapuram
Performance Architect May ’21 – Nov ‘20

Colruyt Group, Hyderabad

Senior Test Automation Architect Sep’19 – May’20

Cigniti Technologies, Hyderabad

Test Automation Architect Jan’19 – Sep’19

Rushcode IT Solutions Pvt. Ltd.

Architect Jul’17- Dec’18
(Entrepreneurial assignment; involved in delivering Cloud Computing, IBM Rational Services, RPA opportunities, Test
Automation services )

Accolite Labs
Test Automation Architect Mar’16- Jun’17

Key Result Areas:

 Spearheading end-to-end Project Life Cycle, using Agile methodologies, including estimation, requirement gathering,
gap analysis, creation of WBS, testing, go-live assistance, planning risk responses & contingency planning
 Preparing detail Project Management Plan including scope, schedule, budget, quality and staffing plan; creating
project charter by capturing high level descriptions of project targets, constraints and milestones
 Driving continual improvement to ensure excellence in delivery through metrics-based measurement process,
improving service levels by closely monitoring SLAs and by conducting customer satisfaction surveys
 Developing Performance/Functional test scope, test strategy, test plan, test cases, test suites, scenarios, test data &
requirement traceability matrix based on various project constraints; driving timely delivery of different testing
milestones
 Implement Scripts, frameworks, defect management, CICD, Devops, Framework maintenance
 Done Chaos testing to test resiliency of applications, interfaces, infrastructure
 Managing Defect Life Cycle including defect creation, defect tracking and root cause analysis of defects; measuring
performance, addressing change requests, recommending corrective/preventive measures and rectifying defects
 Reporting on testing activities like test testing results, test case coverage, required resources, defects discovered and
their status, performance baselines, so on
 Facilitating process transitions including deployment, cost budgeting and ensuring profitability of the cost centre
 Leading a high-performing Software Testing Team, through all phases of testing life cycle
 Setting performance expectations including goals, objectives with KPIs & assessment criteria; conducting annual
performance reviews for team members; developing mechanisms for resolving team conflicts

Key Projects Delivered:

 SRT Track (Colruyt Group)
 Teranet
 Freelancing project for Large retail customer
 SQL DM, SQL Safe, SQL WorkLoad Analyzer
 SQL Diagnostic Manager
 Next UI
 Nordea Collateral Solution
 Nordea Document Management & Nordea Collateral Solutions
 Telenor Fiji’ (COS)
 WASABI OC (SCADA)
 ‘Member Portal’ (BCBSM)
 PCM600 (IED TOOL MANAGER)
 ‘MBS’
 RQM Administration
 GRASS Automation—‘Mainframes Project
 HDFC Standard Life’—‘Internal Site for Insurance’

Refer to Annexure for Project details

Significant Accomplishments:
 Presented case-study to build Testing Centre of Excellence (TCoE) for largest US Healthcare
 Part of IBM Integrated Analytics System Administration activities as Freelancer
 Contributed in:
o Automation and FTE benefits calculation
o Building RPA strategy (TCTSL)
o Facilitating RPA assessments for customers through data collection interviews and workshops
 Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression,
etc.), resulting in development of best practice models
 Led process improvement projects to reduce test times, integrate new tools and manage key tasks
 Enhanced & standardized software defect lifecycle management processes that helped to reduce downtime from bug
detection to resolution with an estimated gain in time of approx. xx weeks / project

PREVIOUS EXPERIENCE

Accenture, Bangalore
Software Engineering Team Lead (Manager) Jan’14- Feb’16

Technosoft Global Services Pvt. Ltd., Bangalore

Test Automation Lead (Manager) Feb’13 – Jan’14

ABB - GISL Bangalore

Sr. Software Engineer- Automation Team Mar’12 – Feb’13

Zensar Technologies Pvt. Ltd., Hyderabad

Test Lead Jun’09- Mar’12

Zen SOFT Services Pvt. Ltd., Pune

Senior Technical Evangelist Apr’07 –Jun’09

FREELANCE EXPERIENCE

Aug’05 to Mar’07 as Freelancer - Technical Support Personnel for IBM Rational Products

Jul ’07 to Dec ’18 as an Entrepreneur – RPA Engagements, Cloud technologies, Containerization, Chatbot
AI/ML, Data Analysts

PERSONAL DETAILS

Date of Birth: 29th May 1983

Languages Known: English, Hindi, Telugu and Kannada
Passport No.: N8765995
Visa Status: Valid H1B visa till Aug 2026
ANNEXURE OF PROJECT DETAILS

Project: Verizon
Technologies: Selenium WebDriver, Serenity/Cucumber, Junit, Jbehave, Jenkins, JMeter, AWS Cloudwatch,
NewRelic, Dynatrace, Micro Services Architecture
Key Result Areas:
 Involved in conducting Chaos Engineering activities for Network Systems group successfully.
 Involved in designing the Framework, implementation and execution/maintenance for Cloud Technologies, SOA, Data
Integration, Middleware on cloud(AWS),Google
 Involved in Implementing the Test Automated Solutions and demonstrating the value addition
 Designed the Test Database at the program level to derive the benefits for multiple projects in the same line of
Business
 Implemented Test Strategy
 Setting up the test environment.
 Generating scripts and creating test data for SOA, OSBs, Web-service testing and UI platforms as well
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution.
 Performance Engineering - Analyzing the performance bottlenecks and providing recommendations
 Analysingd Logs and reports.
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables

Project: SRT Track (Colruyt Group)

Technologies: Visio, PowerPoint, Selenium Webdriver, Cucumber, Tosca, Serenity, Protractor, HP ALM, JIRA,
Agile process, Microsoft Azure Blob storage
Key Result Areas:
 Initiate talks with Test Automation Teams to figure out ASIS Implemented Solutions
 Document IT Technical Architecture for Colruyt Group project/program wise
 Identify tools and Technologies implemented ASIS and document
 Recommend the Test Automation Patterns based on Technology, complexity, needs of the Project/Program
 Help Designing the Test Automation Frameworks for different Project/Programs
 Indicate & implement KPIs to improve on the Test Automated implementation across the organization
 Deliver the services as required for teams currently performing Manual Test Implementation
 Providing details to the internal and external stakeholders with Test Automation value propositions and cost savings
 Contributed in building Test Automation strategy across the organization
 Identifies appropriate technology platforms best suited for business needs
 Working closely with development team to ensure requirements are accurately mapped and suitable for development
 Understanding the risks, assumptions, and dependencies associated with the process
 Automation and FTE benefits calculation

Project: Teranet
Technologies: Test Complete, Selenium Webdriver, Serenity/Cucumber, Junit, Jbehave
Key Result Areas:
 Involved in conducting the Proof of Concept for migrating 6000 Test cases developed as a framework on Test
Complete to Selenium Webdriver
 Involved in designing the Framework right from nothing to implementation and execution/maintenance
 Involved in Implementing the Test Automated Solutions and demonstrating the value addition
 Designed the Test Database at the program level to derive the benefits for multiple projects in the same line of
Business
 Part of Implementing Test Strategy
 Setting up the test environment.
 Generating scripts and creating test data for SOA, OSBs, Web-service testing and UI platforms as well
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution.
 Performance Engineering - Analyzing the performance bottlenecks and providing recommendations
 Analyzing Logs and reports.
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables

Project: Freelancing project for Large retail customer

Technologies: UI Path, Blue Prism, Automation Anywhere, IBM Rational DOORS NG
Key Result Areas:
 Facilitating RPA assessments for customers through data collection interviews and workshops
 Analyzing and identifying RPA opportunities
 Providing details to the internal and external stakeholders with RPA value propositions and cost savings
 Contributed in building RPA strategy (TCTSL)
 Identifies appropriate technology platforms best suited for client needs
 Working closely with development team to ensure requirements are accurately mapped and suitable for development
 Understanding the risks, assumptions, and dependencies associated with the process
 Automation and FTE benefits calculation
 Implement and design RPA solutions .
*************************************************************************************
 Designed Requirement Management process for RTA Dubai, on behalf of ASGC Group, Atkins, Mott Mac
 Migrated 25k requirements from stand alone deployment to enterprise model
 Uploaded requirements from Excel to Doors NG for different sections including Civil, Railways, HSE, Rail Systems.
 Collaborate on and approve high-level requirements
 Installation & Configuration of JTS & Rational DOORS NG License
 KT on Requirements Documents
 Streamlining the Requirements for Designing the Requirements Forms
 Designing the Requirements Form, work items, artifacts, attributes
 Design the Object Types required
 Design the Attributes & Attribute Types required
 Implement the Customizations
 Import the Artifacts after Implementation
 Training on customizations planned
 Repeat the Customizations for Modules as required
 Importing the artifacts and validating as per the requirement workflow
 Repeat the Trainings for individual modules
 Go Live & Provide Support to enable hands-on
 Migration to Production Server, uploading whole the deliverables
*************************************************************************************
 Support IBM Rational Collaborative Life Cycle Management Deployment
 Support maintenance of IBM Rational Jazz Platform for Mercedes Benz
 Technical support for server migration
 Performance engineering issues of CLM Platform
*************************************************************************************
 Delivered Corporate Trainings for various clients on Test Automation Frameworks for multiple tools – IBM
RIT(Rational Integration Tester), Selenium, HP UFT/ALM including but not limited to SLK Software – Alabama, IBM,
Alstom, UST Global, Skillwise, Quinnox consulting, Essilor and many others.

Project: SQL DM, SQL Safe, SQL WorkLoad Analyzer

Technologies: Test Complete, Selenium, Serenity/Cucumber Framework SOAP UI Pro, JMeter, nmon, JProfiler,
Dynatrace
Key Result Areas:
 Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user stories
 Provided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basis
 Part of Implementing Test Strategy
 Performance/Automation Test Strategy Definition
 Setting up the test environment.
 Generating scripts and creating test data for OSBs, Web-service testing and UI platforms as well.
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution.
 Performance Engineering - Analyzing the performance bottlenecks and providing recommendations
 Analyzing Logs and reports.
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables.

Project: Next UI
Client: Nordea Banking
Technologies: Smart Bear Test Complete, Appium, Selenium, Protractor, Cucumber Framework, Typescript,
SOAP UI Pro, HP ALM, APPscan
Key Result Areas:
 Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user stories
 Provided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basis
 Part of Implementing Test Strategy
 Performance/Automation Test Strategy Definition
 Setting up the test environment.
 Generating scripts and creating test data for OSBs, Web-service testing and UI platforms as well.
 Design, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows
Phone apps
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution.
 Performance Engineering - Analyzing the performance bottlenecks and providing recommendations
 Analyzing Logs and reports.
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables.

Project: Nordea Collateral Solution

Client: Nordea Banking
Technologies: Selenium, Protractor, Cucumber Framework, Typescript, Soap UI Pro, APPIUM, HP ALM, JMeter
Key Result Areas:
 Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user stories
 Provided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basis
 Part of Implementing Test Strategy
 Performance/Automation Test Strategy Definition
 Setting up the test environment
 Generating scripts and creating test data for OSBs, Web-service testing and UI platforms as well
 Design, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows
Phone apps
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution
 Analyzing Logs and reports
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables

Project: Nordea Document Management & Nordea Collateral Solutions

Client: Nordea Banking
Technologies: Selenium, Protractor, Cucumber Framework,, SoAP UI Pro, Aelenium, Appium HP ALM, JMeter,
APPscan
Key Result Areas:
 Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user stories
 Provided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basis
 Part of Implementing Test Strategy
 Performance/Automation Test Strategy Definition
 Setting up the test environment
 Generating scripts and creating test data
 Design, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows
Phone apps
 Designed the Performance/Functional Test Suites based on Customer Requirements
 Planning the Implementation and Execution.
 Analyzing Logs and reports
 Result Book for consecutive run
 Generating the final Report to ensure the deliverables

Project: ‘Telenor Fiji’ (COS)

Client: Telenor, Norway
Technologies: Splunk, F5Junit, eclipse, Git, Gerrit, Jenkins, Selenium, Sybase
Key Result Areas:
 Worked for AM Support Team as offshore counterpart Architect team
 Designed the cluster and set-up Splunk for Middle ware
 Maintain Git Repository
 Worked in Agile methodology
 Developing JUnit Test Cases
 Analyzing the defects
 Updating the Sybase DB with updated data
 Web Service Testing
 Performance Requirement Analysis for APIs involved
 Continuous integration using Jenkins
 Version Control using GIT, Gerrit, Jenkins for middle ware

Project: WASABI OC (SCADA)

Client: ABB GISL, Bangalore
Technologies: Splunk, Smart Bear Test Complete, Microsoft Excel, HP ALM
Key Result Areas:
 Understanding the requirements
 Designed the cluster and set-up Splunk for Middle ware
 Planning and designing functional Test scenarios
 Setting up the test environment
 Designing the Framework
 Providing the Estimates for Test Automation Team
 Generating scripts and creating test data
 Uploading the VAPI-XP Tests in HP ALM and performing execution
 Re-Usability/Re-engineering Framework
 Test Execution
 Analyzing & Publishing Logs and reports
 Generating Result Book for consecutive run
 Generating the final Report to ensure the deliverables

Project: ‘Member Portal’ (BCBSM)

Client: BCBSM, Michigan
Technologies: Load Runner, Dynatrace, nmon

Other Projects
Project: PCM600 (IED TOOL MANAGER)
Client: ABB GISL, Bangalore
Technologies: Smart Bear Test Complete, Microsoft Excel, HP ALM

Project: ‘MBS’
Client: IDBI Intech, Mumbai

Technologies: IBM Rational Performance Tester, perfmon, NMon Analyzer, IOS, HTML and PhoneGap

Project: ‘RQM Administration

Client: Assurant Health, U.S.A.
Technologies: RQM, Rational Robot, Excel , Load Runner

Project: GRASS Automation—‘Mainframes Project

Client: NSEiT,Mumbai.
Technologies: Rational Robot, Excel

Project: ‘HDFC Standard Life’—‘Internal Site for Insurance’

Client: NSEiT,Mumbai
Technologies: IBM Rational Performance Tester,Perfmon, NMon Analyzer

Project: ‘Group Market Web Proposal Software’—‘A Insurance Domain product’

Client: Assurant Health, U.S.A.
Technologies: IBM Rational Robot, IBM Rational Functional Tester, Microsoft Excel, Microsoft Access

Project: ‘Self-Funding Quote’— ‘A Insurance Domain product’

Client: Assurant Health, U.S.A.
Technologies: Rational Robot, IBM RFT, RQM

Project: ‘DSC Call Centre’-‘Siebel CRM Application Testing’/‘Insurance Domain product’

Client: Assurant Health, U.S.A.
Technologies: IBM Rational Functional tester, IBM RQM, Microsoft Access

Project: ‘Veda Net Watch’—‘Web Analyzer

Client: 3i-infotech (formerly called as ICICI InfoTech)
Technologies: Manual Testing, Bugzilla .NET

Project: ‘Veda Lite —‘HR Automation System’

Client: 3i-infotech (formerly called as ICICI InfoTech)Manual Testing, Bugzilla

Project: eGAMES
Client: ZenSOFT
Technologies: IBM Rational Manual Tester, Rational Functional Tester, IBM Rational Test Manager