Boss Enterprise
Boss Enterprise
Boss Enterprise
I hereby declare that this business plan is my original work, through research and findings and
has been presented to any examination board for the award of certificate, diploma or degree.
Name of presenter:
Name of supervisor…………………………………………………………….
i
DEDICATION
This business plan is dedicated to my beloved parents, brothers, sisters for their encouragement
and financial support they have been giving me. Similar special dedication goes to my brothers,
sisters, classmates who encouraged and guided me throughout the entire time.
ii
ACKNOWLEDGEMENT
I acknowledge my parents for supporting me financially and through the work or encouragement
while preparing this business plan.
Secondly, I acknowledge my supervisor for his guidance and encouragement, not forgetting my
fellow students. Above all I acknowledge the Almighty God for giving me health throughout the
course.
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EXECUTIVE SUMMARY
This chapter contains the name of the business, the owner of the business, where the business
will be operated, type of the business, capital to be invested in business the product. It will offer
justification of the business opportunity, business goals and objectives and also entry and growth
This chapter contains the potential customers of the business, the competitors, market share and
size which Is expected to be 31% of the market share, methods of advertisements and promotion,
pricing strategy by looking reasonable price, distribution channel which will directly access from
the premises, problems the business will encounter and its solutions.
This chapter will show organization structure chart. Duties and responsibilities of the manager
and the rest of the employees in the business and their qualifications.
It will also contain the way employees are recruited, training and promotion, remuneration and
incentives by using salaries, overtime payments, leave etc legal requirement try the government
This chapter contains production facilities and capacity, production facilities and capacity,
production strategy by ensuring the business goals and objectives are achieved, production
process and also factors to affect the business operating and production.
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5.0 PRE- OPERATION COSTS
This chapter, contains the working capital of the business, projected cash flow statements, pro-
forma balance sheet, break-even level of the business, expected profitability also proposed
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CHAPTER ONE
I am Ian Ndung’u, am 18 years old and reside in Thika, Landless. I would like to have my own
business of selling tyres and batteries. The business will be named Boss Enterprise
The name of the proposed business will be ‘Boss enterprise. The name is suitable because it will
attract customers and make them memorize. My business will be located in Ruiru town on your
way to Nairobi. I intend that I have the knowledge that is required to start my own business when
through with my education so that I can have the knowledge that is required to start the business
I choose the name in order to differentiate the business with computers and it will be dealing
with computers, stationery, and computer maintenance and repair all less than one roof, thus it
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1.3 BUSINESS LOCATION
Boss Enterprise will be located next to the main stage opposite in urban centre .The place was
preferred to allow ease for the workers who are returning to their homes after their days work
The business will also benefit from its location because its located in the most central part of the
town and high profitability will be realized because potential customers will coming across the
enterprise on a daily basis while on shopping in the building. There is also high security and
BOSS ENTERPRISE
P.O.BOX 3600
NAIROBI
TELEPHONE NO 0713327746
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BUSINESS LAYOUT
Meeting room
Hall
gate
Reception
Parking area
Swimming pool
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1.4 FORM OF OWNERSHIP
The business enterprise will be a sole proprietorship. This calls for the management of the
business. The estimated capital of the business will be five hundred thousand, of this
estimation ,the owners capital contribution shall be sourced from owners savings and selling of
the personal property which caters for 50%(250,000) and the remaining amount(250,000) will be
Source amount
total 2300000
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1.5 TYPE OF BUSINESS
The business is a sole proprietorship which operates as a wholesale in the area. The business is in
the trade and commerce industry with the of making profit for the purpose of growth. The
business is also aimed at sealing the vacuum in the market by providing quality goods. The
manager of the BOSS Enterprise has a total responsibility in the business operation. He will
takes all the managerial functions; coordinating, supervising financing and also carry out the
recruitment of the personnel to assist in the operation of the business. The enterprise will offer
products of various quantities which are of high quality in the market. The employees of the
organization must be qualified to enhance efficiency. The business will advertise its products
through posters, makes advertisement in the radio, television and the billboards. The business
will charge its customers fairly and also provide trade discounts.
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1.6 PRODUCTS AND SERVICES
The enterprise will mainly deal with goods like tires, batteries motor vehicle spare parts and
many other types of goods. The business will provide large parking services for motor vehicles
and bicycles for its customers. The business will provide transport services to the packing place
and also provide transport for individuals who buy large quantity up to a distance of 5
kilometers. And provision of discounts for those who large in small quantities. The products will
be of varying size so as to suit the needs of the different customers. The products will be
acquired from qualified manufacturers at a competitive price, good quantity and quality, so as it
will be able to satisfy its customers need and encourage them to come again in the enterprise.
The product will be uniquely differentiating itself from other competitors because it will have a
brand name which will make them be identified by customers. The enterprise will acquire goods
which have been accepted by Kenya bureau of standard and make sure it meets its qualification.
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1.7 JUSTIFICATION OF THE OPPORTUNITY
The business will help those whose vehicles tires and batteries are not functioning well. The
business will satisfy the demand of community in which it will provide limited services at
affordable costs. This business will enhance positive public relations by enabling interactions
The business will create self Create self employment the proprietor, the business will also be
Raising living standards which are achieved by creation employment hence able to earn salary,
The enterprise will be located in an area where there is low competition and adequate Security.
The area has good security which is favorable for the functioning of the business. Because the
area is located near a police post and it will employ security guards to check on security matters.
Creation of employment to qualified peoples who will be of help to the business organization of
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1.8 THE INDUSTRY
The business belongs to transport industry. It is a medium firm which will provide large area of
packing space for both motor vehicles and bicycles. The business has large warehouse for
storage of goods. The capital of the business is 500,000. Technology applied is capital intensive
and man power will have a variety of responsibilities which depends with availability of work as
the business progress. The average number of employee requirement in the enterprise will
decrease due to technology applied. The business has many potential customers hence demand
will be high demanded for goods. As the business grows it will change with change in
ii) Produce and provide attachment to students, for that improves education.
iv) To maximize the profits of the business to almost 100% by the sixth year.
v) Attracting and retaining customers by offering reliable and satisfactory produces and services.
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1.10 THE ENTRY AND GROWTH STRATEGY
The business will be able to penetrate and gain market acceptance and preference by offering
products at affair prices to the customers, offering offer sale services and ensuring products are
proved by Kenya Bureau of standards so as to provide customers with goods of high quality,
quantity and should be available at the right time. The management will be carried out by the
owner of the business so as to ensure that the business is going well and working towards
achieving business objectives. The business will acquire funds from personal savings, Bank
loans, and borrowing from Family and Friends. So as to be able to attract more customers the
business will advertise its products in media hence leading to incensement of profit so as to
enhance the business it will open Branches all over the country especially to major towns when it
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CHAPTER TWO
MARKETING PLAN
2.1 CUSTOMERS
The potential customers are the residence of Nakuru and the surrounding areas within Nakuru
town. They will be buying products for their domestic for their domestic and commercial use.
These customers buy products in average quantity and have no specific ways and by so doing,
the business will provide youth with ideas which can earn them the living. The business will also
improve gender equality in the society. It will supply products to customers according to their
a) Institutional customers
My customers will majorly target institutional entities because they buy in bulk, hence
improving. My business to expand its premises and to pay its debts promptly for easy entrance
into the business ledgers. The institution will send their purchase orders according to the require
for the business to meet their needs and to make their adjustments in the products stored my
business will mainly supply them with cement metallic rods used during construction purposes.
b) Domestic customers
They buy for personal consumption and I provide them in lower price which is affordable by all
class of life without transport expenses to their homestead provided it within the bracket of 2 km
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c) Commercial customers
There are customers who buy my products for resale in their enterprise for a profit. They buy
depending on their
Number of people they sell to also to their level of need for the products in the area.
The potential customers within the area of operation are about five thousand customers of which
competitors will lead or serve 69% while the remaining 31% will be served by Boss Enterprise.
However this percentage is expected to rise since the proprietor intends to capitalize on the
weakness of competitors so as to be offered will be the best quality and affordable price in the
market. I believe that I will capture the 31% market share within the first six months of the
establishment while the rest will be captured gradually. I also target to win the market shares of
45% by the end of two years and this will be facilitated by increasing branches in the area every
Boss Enterprise
= 1520x 100
5000
= 31%
Oasis Enterprise
= 1805 X 100
5000
= 26%
Solid Enterprise
= 1667x 100
5000
= 33%
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Sales
Moonlight
Oasis
Solid
2.3 COMPETITION
The proposed business will experience competition from the already well established business
mainly: oasis computer enterprises and solid computer centre within in the market. They are
The location of my business will be advantageous due high accessibility and also the location is
The size of the competitors compared to the proposed business is that they are of medium size
hence offer small competition. Agents will be the main distributors of products and to motivate
customers. The proposed business will be rewarding good behavior and high sales, delegating
authority and responsibility to workers. Also business will show concern to them i.e. listening to
their problems and also raising salary after period set by management.
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Name Strengths Weakness
Boss Enterprise Working regular hours Poor public relations
Have sufficient capital. High unfair prices
Already established and well Expensive products
organized Poor location i.e. interior place
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2.4 ADVERTISEMENT AND PROMOTION STRATEGY
Promotion and advertising creates a great deal of publicity and awareness to the customers. They
include:
i. Posters
Boss Enterprise will employ or use posters and will be placed at strategic points for example on
public notice boards. In the area chief camps, schools and organizations notice boards. They will
inform the customers about the products and services that will be available where they can get
them, when and at what cost. Posters will also give directions to the location of the business.
This will cost 2-5/= each respectively since I will produce the using my own computers.
ii. Calendars
Calendars which will be used for advertisement will be released annually. They will be given
free of charge to both customers and the public after purchase of the products or services from
the business.
Calendars will also show services that will be offered including address and physical location so
that they can easily get access to the premises without any difficulties. It will cost 2-5/+ each
iii. Television
The business shall advertise through television. This will be done by giving direction on the
physical location of the business the service offered the kind of staff one will meet and
demonstrate on how to search online resources and it significance to customers who are
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iv. Posters
Very attractive posters will be made and place at strategic places. This will be on good quality
papers and will carry information about the name of the business, location, services offered and
v. News papers
Newspapers too will be used to advertise the business. This will be done by having illustration of
services on the newspapers, location, physical address, name of items and services with their
The business cards will be issued to every customer who will come to the premise and other
people around the premise. They will have the following details, telephone number, e-mail
address of the business and other details that the owner will find necessary to include there in.
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2.5 PRICING STRATEGY DEPENDS ON THE SEVERAL FACTORS
i. Competitors price
The price of the product should range of that of the competitors. It should be either or relatively
ii. Demand
The demand enables the business to know the quality that is likely to be considered therefore
The higher the production productions cost the bigger the price of the products and the lower the
If the restrictions are levied by the government on the movement of goods the policy such as
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2.6 SALES TACTICS
Boss Enterprise intends to sell selling direct to customers; this is a method whereby the business
will sell the product and service directly without agents. The business will arrange for the
product to be distributed to the market places during special days i.e. before and during valentine
days, where ceremonies are being done example wedding places. In order to meet large sales of
The business will also use selling indirect to customers; the business will arrange and market the
product through agents or wholesalers through the chain of distribution. Improving the sales
force will be done through. The business may sell the product to customers through the creation
of selling places where customers can buy the product and get advertisement of services from
personal appointed sellers: The customers will be educated and shown the use of the product
and service in order to enable the efficiency, after services will be granted to customers free of
charge credit facilities are given to the customers who are frequently customers, improving the
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2.7 DISTRIBUTION STRATEGY
The business will use both direct and indirect methods of distribution in making our
products/services reach customers using. The business will be offering services directly access
from the premises. The customer’s access will be directly from the counters. The owner has
employed staff members who will assist clients to access services in case any problem arises i.e.
helping in printing document, connection of cables and answering verbal inquiries from the
customers.
Boss Enterprise intends to be collecting the gods directly from manufacturers and sell them
directly to customers this will minimize the price increase due to avoidance of long chain of
Customers who required the services from their area of work or residence are expected to cater
for transport cost. However, the anticipated problems that may hinder the distribution of service
many include: insecurity, climatically change, rough, and inaccessible roads since most of the
roads outside the town are under construction any repayment the major treat is the change in the
market structure and the living standards of the people to purchase their own computers
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CHAPTER THREE
Each and every employees will have his /her duty and their duties will be distributed
equally .thus this will make my business run smoothly .also in my business the employees will
THE MANEGER
Qualification
iv. Gained relevant knowledge and skills from the study of entrepreneurship education
ii. Responsible for recruiting employers’ and organizes the training of the staff
iii. Carry out research towards the expansion and improvement of the business
v. Engage in motivation, recruiting and promotion of personnel. Being the manager of the
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Other personnel
a. Cashier
Qualification
iii. Must have an experience of one year and above in the same field
b. Drivers
Qualification
i. Should be of 22 – 40 years
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3.3 RECRUITMENT, TRAINING AND PROMOTION
a) Recruitment
The management will advertise the vacancy by pinning up the posters advert on the public
notice boards and three others daily newspapers i.e Daily Nation , Taifa Leo a month before the
start of the recruitment .The management will choose best aspirate they have applied for the
vacancy ,followed by interviewing those who have the qualification for the job required but who
did not qualify will be also notified through sending a regret letter so as create a good impression
to the public and those who had qualified will be notified a reporting date for the interview
b) Training
The employee of the business will be sponsored by the management of the business to adverse
for technical training to improve on skills and knowledge .They will be also sponsored to attend
trade fair dealings with relevant service to the customers so as enhance efficiency in operation of
the business
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c) Promotion
Promotion is the act of motivating employees in various fields through salary increment and it
a) Efficiency of work
I will be promoting hardworking workers who work effectively with the aim of increasing
b) Academic qualification
Employees will promote according to their high level of education. It is done in terms of their
c) Performance appraisal
They are going to be promoted according to their length of time they work. One who has worked
for longer duration is termed to be of good character and therefore promotion is awarded.
My business will have license from the municipal council and Thika thus this enable to run my
business smoothly
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CHAPTER FOUR
The boss enterprise will mainly offer tyres, rim and batteries
The business will sell all its manufactured products to its customers .the goods will be in bulk
depending on the customers need .it will ensure that there are all product required so as to satisfy
The enterprise will require a large number of machinery and equipment to enable it to have the
requirement of and demands of the customers ,there will be enhancement of the effectiveness of
a. Lorries
b. fire extinguisher,
Is needed during emergency cases and should be placed in the most accessible place.
c. Computers
Will also be needed to record the data of the business and for calculations.
Repair and maintenance are involved in monthly budget, this is to ensure that smooth flow of
funds is incurred in the business. This will ensure that the machines are in good order.
The central enterprise is constructed in such a way that it design is very unique along the entire
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4.2 PRODUCTION STRATEGY
Requirements Costs(ksh)
Tyre 20,000
Rims 2,000
Batteries 53,000
Acid 15,000
Total 85,000
Labour requirement
Manager 20,000
Cashier 15,000
Drivers 18,000
Total 74,000
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c) Monthly production expenses
Electricity 2,000
Transport 2,000
Insurance 5,000
Rent 15,000
Advertising 7,000
Total 32,000
74,000+30,000+32,000=136,000
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4.4 OPERATION OR PRODUCTION PROCESS
In order to generate products that will satisfy the customers there is need for a specific
production process of production .this will start from purchasing raw materials ,manufacturing
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4.5 GOVERNMENT REGULATION AFFECTING OPERATION
i) LICENCES
The business will obtain a trading license from local authority to show that it has been legally
The business will be approved by the health so that the business will not be an environmental
The employee should be involved so that in case of accident they will be fully compensated to
The firm will ensure that its environment is well cleared. This is made easier through setting
aside of dustbins at every corner needed recycling will also be carried out to ensure neat
v) SELLING OF GOODS
Goods will be readily available in the shelf having price tags for easy customer service.
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CHAPTER FIVE
These shows the financial status of the proposed business .it includes requirement, expenditure
It will assist in running the business and evaluating the cost available with an aim of making
profit .
This will come from personal savings, friends and family and loan from the bank shown below .
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5.1 PRE –OPERATIONAL COST
Items Amount
Land 1,000,000
Building 500,000
Lorry 180,000
Computer 20,000
1,625,000
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5.2 WORKING CAPITAL
This is the capital used in running activities of the business .it will help my business pay off the
current liability of debts on short period and purchase goods whose prices are fair working
Current assets
Current liabilities
Assumptions
Stock in the business is expected to increase due to increased number of the customers coming to
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5.3 PROJECTED CASH FLOW
YEAR 1 (MONTHLY)
ITEM JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
Opening 600000 2127460 2481960 2882580 3234180 35340920 3440920 3267470 3120610 2916760 260660 234310
balance
Cash sales 650000 450000 500000 480000 490000 200000 150000 22000 230000 20000 200000 220340
Debtors 15000 20000 22000 20000 15000 5000 4000 10000 20000 20000
Loan 100000
Total cash 250000 252460 3001960 3340580 3744180 3719870 3500920 3491470 3350610 3106760 2809960 2585650
inflow
Purchases 150000 40000 50000 35000 40000 55000 40000 50000 60000 70000 80000 90000
Creditors 100000 150000 200000 250000 300000 350000 300000
Salaries 64,000 64,000 64,000 64,000 64,000 64,000 64,000 64,000 64,000 64,000 64,000 64,000
&wages
License 4000
Water bill 450 400 430 400 460 450 400 410 400 400 400 420
Transport 1000
Electricity 2000 3400 2000 4000 2000 3500 3550 2000 4000 4000 4000 2000
&fuel
Telephone & 1000 700 800 1000 850 1000 1500 1000 1000 2000 950 850
postage
Advertisement 7600
Insurance 5000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000
Interest on
loan
Loan 1,200 1,200 1,200 1,200 1,200 1,200
repayment
Maintenance 150 250 2000
Tax
Total cash 122540 110500 119380 106,400 209310 278950 323450 370860 433850 497100 17220
outflow
Net cash flow 2127460 2481960 2882580 3234180 3534870 34440900 3267470 3120610 2916760 2609660 2346310 2413430
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5.4 PRO-FORMA INCOME STATEMENT FOR YEAR ENDING 2014
KSH KSH
Sales
3,800,000
Less expenses
Loan repayment
Advertisement 20,000
water 20,000
6,000
Postage
Transport 187000
Stationeries
Loan payment
TOTAL EXPENSES
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5.5 PROFORMA BALANCE SHEET
Fixed assets
Current assets
Loan 1,340,250 _
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5.6 BREAK – EVEN LEVEL
In Kshs amount
Sales = 5990000
5990000
Salaries 1800000
Purchase 3600000
Transport 48000
5296000
579000
=8.1%
8.1%
682927
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5.7 EXPECTED PROFITABILITY RATIO
=9.52%
=540000 x 100/1700000
=31.8%
= 23.5%
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5.8 DESIRED FINANCING
item Amount
Land 1000000
Building 500000
Furniture 300000
total 2300000
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5.9. PROPOSED CAPITALIZATION
Source amount
total 2300000
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APPENDIX 1: BUSINESS LOCATION
To Muranga
To Meru
Boss
To thika
Leens Bidco
supermarket
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APPENDIX 2: BUSINESS LAYOUT
Meeting room
Hall
gate
Reception
Parking area
Swimming pool
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