HCLTech AGM2024
HCLTech AGM2024
HCLTech AGM2024
Sub.: Notice of the 32nd Annual General Meeting and Annual Report (FY 2023-24)
Dear Sirs,
The 32nd Annual General Meeting (“AGM”) of the Company will be held on Tuesday,
August 13, 2024 at 11:00 A.M. (IST) through Video Conferencing or Other Audio-Visual
Means.
Pursuant to the Regulation 34(1) of the SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015, we are enclosing herewith the Notice of the AGM
along with the Annual Report of the Company for the financial year ended March 31,
2024.
The Notice of the AGM and the Annual Report (FY 2023-24) have also been uploaded
on the Company’s website at www.hcltech.com.
Thanking you,
For HCL Technologies Limited
Manish Digitally signed
by Manish Anand
Manish Anand
Company Secretary
Encl: a/a
NOTICE is hereby given that the 32nd Annual General Meeting (‘AGM’) of the members of HCL Technologies
Limited (‘Company’) will be held on Tuesday, 13th day of August 2024 at 11:00 A.M. (IST) through Video
Conferencing (‘VC’) or Other Audio-Visual Means (‘OAVM’) to transact the following businesses:
ORDINARY BUSINESS:
Item No. 1 - Adoption of Audited Financial Statements along with the Reports of the Board of Directors and of
the Statutory Auditors thereon
To receive, consider and adopt the Audited Financial Statements (including Audited Consolidated Financial
Statements) of the Company for the financial year ended March 31, 2024, together with the Reports of the Board
of Directors and of the Statutory Auditors thereon, and in this regard, if thought fit, to pass the following
resolution as an Ordinary Resolution:
“RESOLVED THAT the Audited Financial Statements (including Audited Consolidated Financial Statements) of
the Company for the financial year ended March 31, 2024, together with the Reports of the Board of Directors
and of the Statutory Auditors thereon be and are hereby received, considered, and adopted.”
Item No. 2 - Re-appointment of Mr. C. Vijayakumar (DIN - 09244485) as a Director liable to retire by rotation
To re-appoint Mr. C. Vijayakumar (DIN - 09244485) as Director, who retires by rotation and being eligible, has
offered himself for re-appointment, and in this regard, to consider and, if thought fit, to pass the following
resolution as an Ordinary Resolution:
“RESOLVED THAT pursuant to the provisions of Section 152 and other applicable provisions of the Companies
Act, 2013 and the Rules made thereunder, (including any statutory modification(s) or re-enactment(s) thereof,
for the time being in force), Mr. C. Vijayakumar (DIN - 09244485), who retires by rotation at this Annual General
Meeting and being eligible has offered himself for re-appointment as a Director, be and is hereby re-appointed
as a Director of the Company, liable to retire by rotation.”
To re-appoint M/s. B S R & Co. LLP, Chartered Accountants (ICAI Firm Registration No. 101248W/W-100022) as
Statutory Auditors of the Company to hold office for a period of five consecutive years from the conclusion of
this Annual General Meeting until the conclusion of the 37th Annual General Meeting of the Company and to fix
their remuneration.
To consider and, if thought fit, to pass the following resolution as an Ordinary Resolution:
“RESOLVED THAT pursuant to the provisions of Sections 139, 141, 142 and all other applicable provisions of the
Companies Act, 2013 read with the Companies(Audit and Auditors) Rules, 2024 and other applicable rules made
thereunder, (including any statutory modification(s) or re-enactment(s) thereof, for the time being in force) and
pursuant to the recommendations of the Audit Committee and the Board of Directors of the Company,
M/s. B S R & Co. LLP, Chartered Accountants (ICAI Firm Registration No. 101248W/W-100022) be and are hereby
re-appointed as the Statutory Auditors of the Company for a second term to hold office for a period of five
consecutive years from the conclusion of this Annual General Meeting (‘AGM”) till the conclusion of the 37 th
AGM of the Company to be held in the year 2029.”
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“RESOLVED FURTHER THAT the Board of Directors of the Company (or any Committee thereof) be and is hereby
authorized to fix remuneration of the Statutory Auditors and to do all such acts, deeds, matters and things as
may be necessary, proper or expedient to give effect to this resolution.”
SPECIAL BUSINESSES:
To consider and, if thought fit, to pass the following resolution as an Ordinary Resolution:
“RESOLVED THAT pursuant to the provisions of Section 197 and any other applicable provisions of the
Companies Act, 2013 (‘Act’) and the Rules made thereunder, (including any statutory modification(s) or
re-enactment(s) thereof, for the time being in force) and Regulation 17(6) of the Securities and Exchange Board
of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 read with the Articles of
Association of the Company, an amount not exceeding one percent per annum of the net profits of the
Company computed in accordance with the provisions of Section 198 of the Act, be paid as commission to the
Non-Executive Directors of the Company for each financial year commencing from April 1, 2024, and the
amount, proportion and manner of the said commission be decided by the Board of Directors (or any Committee
thereof) of the Company.”
Item No. 5 – Re-appointment of Mr. Simon John England (DIN-08664595) as an Independent Director of the
Company
To consider and, if thought fit, to pass the following resolution as a Special Resolution:
“RESOLVED THAT pursuant to the provisions of Sections 149, 150, 152, Schedule IV and all other applicable
provisions, if any, of the Companies Act, 2013 (‘Act’), the Companies (Appointment and Qualification of
Directors) Rules, 2014, applicable provisions of the Securities and Exchange Board of India (Listing Obligations
and Disclosure Requirements) Regulations, 2015 (‘Listing Regulations’), (including any statutory modification(s)
or re-enactment(s) thereof for the time being in force), and the Articles of Association of the Company and on
the basis of the recommendations of the Nomination and Remuneration Committee and the Board of Directors
(‘Board’) of the Company, Mr. Simon John England (DIN - 08664595), who is currently serving as an Independent
Director of the Company till January 15, 2025, and who has submitted a declaration that he meets the criteria
of independence as required under Section 149(6) of the Act and Regulations 16(1)(b) & 25(8) of the Listing
Regulations and in respect of whom the Company has received a notice in writing in terms of Section 160(1) of
the Act proposing his candidature as an Independent Director, and who is eligible for re-appointment as a
Non-Executive Independent Director, be and is hereby re-appointed as a Non-Executive Independent Director
of the Company for a second term of five consecutive years commencing from January 16, 2025 to January 15,
2030 (both days inclusive), and he will not be liable to retire by rotation.”
“RESOLVED FURTHER THAT the Board of Directors (or any Committee thereof), be and is hereby authorized to
do all such acts, deeds, matters and things as may be necessary, proper and expedient to give effect to this
resolution.”
Sd/-
Manish Anand
Company Secretary
Corporate Office Address: Membership No: F-5022
Plot No.: 3A, Sector 126,
Noida - 201 304, U.P., India
NOTES:
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1. The Explanatory Statement pursuant to Section 102 of the Companies Act, 2013 (‘Act’) setting out material
facts and reasons in respect of the Special Businesses under Item Nos. 4 and 5 along with the explanation
provided on voluntarily basis for Item Nos. 2 & 3 as set out above, is annexed hereto and forms part of the
Notice. Further, the relevant details with respect to Item Nos. 2 and 5 pursuant to Regulation 36(3) of the
SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (‘Listing Regulations’) and
Secretarial Standard on General Meetings issued by the Institute of Company Secretaries of India, in
respect of Directors seeking re-appointment at this AGM are also annexed.
2. Pursuant to the General Circular No. 09/2023 dated September 25, 2023 and other circulars issued by the
Ministry of Corporate Affairs (‘MCA Circulars’), companies are allowed to convene their AGMs through VC
/ OAVM, without the physical presence of the members at a common venue. Hence, in compliance with
the MCA Circulars, the AGM of the Company is being held through VC / OAVM.
The MCA Circulars read with the Securities and Exchange Board of India (‘SEBI’) Circular no.
SEBI/HO/CFD/CFD-PoD-2/P/CIR/2023/167 dated October 7, 2023 (‘SEBI Circular’), has dispensed with the
requirement of sending the physical copies of the AGM Notice, Proxy Form and Annual Report to the
members. Accordingly, the Notice of the AGM, Proxy Form and the Annual Report (FY 2023-24) of the
Company are being sent only through electronic mode to those members whose e-mail addresses are
registered with the Company / Depositories.
Members may note that the copies of the Notice of the AGM and the Annual Report (2023-24) are also
available on the website of the Company at https://www.hcltech.com, websites of the Stock Exchanges,
BSE Limited (‘BSE’) and National Stock Exchange of India Limited (‘NSE’) at https://www.bseindia.com and
https://www.nseindia.com, respectively, and website of National Securities Depository Limited (‘NSDL’) at
https://www.evoting.nsdl.com, the agency appointed for facilitating e-voting (including remote e-voting)
for the AGM. Members who wish to obtain physical copies of the AGM Notice and the Annual Report (2023-
24), may write to us at [email protected].
3. In compliance with the provisions of Section 108 of the Act and Rule 20 of the Companies (Management
and Administration) Rules, 2014 and Regulation 44 of the Listing Regulations and the circulars issued by
the MCA, the Company is providing the facility of e-voting (including remote e-voting) to its members in
respect of the businesses to be transacted at the AGM. For this purpose, the Company has entered into
an agreement with NSDL for facilitating voting through electronic means, as the authorized agency. The
facility of casting votes by a member using remote e-voting system during the remote e-voting period as
well as e-voting during the AGM will be provided by NSDL.
4. In accordance with the SEBI Circular and the MCA Circulars, the facility to appoint a proxy to attend and
cast votes for the members is not available for this AGM. However, Institutional / Corporate members (i.e.
other than individuals / HUF, NRI, etc.) are required to send a scanned copy of its board or governing body
resolution / authorization, etc., for authorizing their representatives to attend the AGM through VC / OAVM
on their behalf and to cast vote through e-voting (including remote e-voting). The said resolution/
authorization shall be sent to the Scrutinizer by e-mail at its registered e-mail address at
[email protected] with a copy marked to NSDL at [email protected].
5. Members of the Company under the category of Institutional Investors are encouraged to attend and vote
at the AGM through VC / OAVM.
6. Members can join the AGM through VC /OAVM mode 30 minutes before the scheduled time of the
commencement of the meeting by following the procedure mentioned in the AGM Notice. The facility of
participation in the AGM through VC / OAVM will be made available on a first- come first- served basis.
7. Members attending the AGM through VC / OAVM shall be counted for the purpose of reckoning the
quorum under Section 103 of the Act.
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8. The recorded transcript of the AGM shall also be made available on the website of the Company at
www.hcltech.com as soon as possible after the conclusion of the AGM.
9. For members who have not registered their e-mail addresses, may register the same as under:
For shares held in Physical form The members holding shares in physical form would need to
send the Form ISR-1 duly signed by the registered member(s)
along with the requisite documents mentioned in the Form to
our Registrar and Share Transfer Agent at:
For shares held in Dematerialized The members holding shares in electronic mode are requested
form to register/update their e-mail address, PAN and Bank Account
details with the Depository Participant where their respective
dematerialized accounts are maintained.
10. As the AGM will be held through VC / OAVM, the route map, proxy form and attendance slip are not
required and accordingly, not attached to this Notice.
11. Brief profile of the Directors to be re-appointed including nature of their expertise, names of
companies in which they hold directorships and committee memberships in other companies,
shareholding in the Company and relationships with other directors, etc., are provided in Annexure A &
Annexure B of this Notice.
12. The Register of Directors and Key Managerial Personnel and their shareholding maintained under
Section 170 of the Act, and the Register of Contracts or Arrangements in which the Directors are
interested maintained under Section 189 of the Act, will be available electronically for inspection during
the AGM at NSDL e-voting system at www.evoting.nsdl.com. The members may inspect these records
by using their secure login credentials. All other documents referred to in this Notice will also be
available for inspection in an electronic mode without any fee by the members from the date of
circulation of this Notice till the date of the AGM. Members seeking to inspect such documents can
send an e-mail to [email protected].
13. Members are requested to note that as per Section 124 of the Act, the dividend remaining
unclaimed/unpaid for a period of seven years from the date of transfer to the Company’s Unpaid
Dividend Account shall be transferred to the Investor Education and Protection Fund (‘IEPF’). In
addition, as per Section 124(6) of the Act read with the Investor Education and Protection Fund
Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 (‘IEPF Rules’) as amended from time to
time, all shares in respect of which dividend has not been paid or claimed for seven consecutive years
or more shall be transferred by the Company to the IEPF Authority within such period as may be
prescribed by the MCA.
In the event of transfer of shares and the unclaimed dividend to IEPF, members are entitled to claim
the same from the IEPF Authority by submitting an online application in the prescribed Form IEPF-5
available on the website www.iepf.gov.in and sending a physical copy of the same duly signed to the
Company along with the requisite documents enumerated in Form IEPF-5.
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14. The status of dividends remaining unpaid / unclaimed along with the respective due dates of transfer
to IEPF is provided in the Annual Report.
15. SEBI has mandated the submission of a Permanent Account Number (“PAN”) by every participant in the
securities market. Members holding shares in demat form are therefore, requested to submit PAN
details to the Depository Participant(s) with whom they have demat accounts. Members holding shares
in physical form can submit their PAN details to M/s. Link Intime India Private Limited or to the
Secretarial Department of the Company.
16. As per Regulation 40(1) of the Listing Regulations, as amended and read with SEBI Master Circular no.
SEBI/HO/MIRSD/POD-1/P/CIR/2024/37 dated May 07, 2024, all requests for transfer, transmission and
transposition of securities, issue of duplicate share certificates, claim from unclaimed suspense
account, renewal/ exchange of securities certificates etc. shall be processed only in dematerialized
form. In view of the above we urge the members holding shares in physical form to have their shares
dematerialized.
17. The members of the Company, whose names appear in the Register of Members / List of Beneficial
Owners as on Tuesday, August 06, 2024 (“Cut-off date”) and who are otherwise not barred to cast their
vote, are entitled to vote electronically either through remote e-voting or e-voting during AGM, on the
Resolutions set forth in this Notice. A person who is not a member on the Cut-off date should treat this
notice for information purpose only.
Facility to exercise voting rights through electronic means will be available during the following period:
Commencement of e-voting: From 09:00 a.m. (IST) on Friday, August 09, 2024
The e-voting module shall be disabled by NSDL for voting thereafter. Once the vote on the resolutions is
cast by the member, the member shall not be allowed to change it subsequently or cast the vote again.
However, those members who will be present in the AGM through VC / OAVM facility and have not cast
their vote on the resolutions during the remote e-voting period and are otherwise not barred from doing
so, shall be eligible to vote through e-voting system during the AGM.
18. The voting rights of the members shall be reckoned in proportion to the paid-up equity shares registered
in the name of the member / beneficial owner as on the Cut-off date.
19. Any person holding shares in physical form, and non-individual members, who acquire shares of the
Company and become member of the Company after the Notice is sent through e-mail and holding
shares as on the Cut-off date, may obtain the login ID and password by sending a request at
[email protected]. However, if the member is already registered with NSDL for remote e-voting, then he/
she can use his/her existing User ID and password to cast the vote. In case the password is forgotten, it
can be reset by using ‘Forgot User Details/Password’ or ‘Physical User Reset Password’ option available
on www.evoting.nsdl.com or call at 022- 48867000.
In case of Individual members holding securities in demat mode who acquire shares of the Company and
become a member of the Company after sending of the Notice and holding shares as on the Cut-off date
may follow steps mentioned in the Notice of the AGM under ‘Access to NSDL e-voting system’.
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20. In case of joint holders attending the AGM, only such joint holder who is higher in the order of names as
per the Register of Members of the Company, will be entitled to attend and / or vote at the AGM.
21. Effective April 1, 2024, SEBI has mandated that the members, who hold shares in physical mode and whose
folios are not updated with any of the KYC details viz. (i) PAN (ii) Contact Details (iii) Mobile Number (iv)
Bank Account Details and (v) Signature, shall be eligible to get dividend only in electronic mode after
furnishing of all the aforesaid details in entirety.
If a security holder updates the above details after payment of dividend(s), then the dividend(s) so not
paid would be released automatically once the said details are updated
The formats for Nomination and updation of KYC details viz; Forms ISR-1, ISR-2, ISR-3, SH-13, SH-14 and
the SEBI Circulars are available in the investors section of the website of the Company at,
www.hcltech.com, and the same are also available on the website of the Registrar & Share Transfer Agent
(‘RTA’) of Company at: https://www.linkintime.co.in -> Resources -> Downloads- ->KYC->Formats for
KYC.
22. INSTRUCTIONS TO MEMBERS FOR REMOTE E-VOTING AND JOINING THE AGM VIRTUALLY ARE
AS UNDER:
The way to vote electronically on NSDL e-Voting system and joining virtual AGM consists of ‘Two Steps’
which are mentioned below:
A) Login method for remote e-voting and joining virtual AGM for Individual members holding securities in
demat mode
In terms of SEBI circular dated December 9, 2020 on remote e-voting facility provided by Listed Companies,
Individual members holding securities in demat mode are allowed to vote through their demat account
maintained with Depository Participants. Shareholders are advised to update their mobile number and e-
mail ID in their demat accounts in order to access remote e-voting facility.
Login method for Individual members holding securities in demat mode is given below:
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2. If you are not registered for IDeAS e-Services, option to register is
available at https://eservices.nsdl.com. Select ‘Register Online for
IDeAS Portal’ or click at
https://eservices.nsdl.com/SecureWeb/IdeasDirectReg.jsp
4. Members can also download NSDL Mobile App ‘NSDL Speede’ facility
by scanning the QR code mentioned below for seamless voting
experience.
Individual members 1. Users who have opted for CDSL Easi/Easiest facility, can login
holding securities in through their existing User ID and Password. Option will be made
demat mode with CDSL available to reach for the remote e-voting page without any further
authentication. The users to login Easi/Easiest are requested to visit
CDSL website www.cdslindia.com and click on login icon & New
System Myeasi Tab and then use your existing Myeasi Username &
Password.
2. After successful login the Easi/Easiest user will be able to see the
remote e-voting option for eligible companies where the remote e-
voting is in progress as per the information provided by the Company.
On clicking the remote e-voting option, the user will be able to see
remote e-voting page of the remote e-voting service provider for
casting votes during the remote e-voting period. Additionally, there
are also links provided to access the system of all remote e-voting
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service providers, so that the user can visit the remote e-voting
service providers’ website directly.
Individual members You can also login using the login credentials of your demat account
(holding securities in through your Depository Participant registered with NSDL/CDSL for
demat mode) login remote e-voting facility. Upon logging in, you will be able to see remote
through their depository e-voting option. Click on remote e-voting option, you will be redirected
participants to NSDL/CDSL Depository site after successful authentication, wherein
you can see remote e-voting feature. Click on Company name or remote
e-voting service provider i.e. NSDL and you will be redirected to e-voting
website of NSDL for casting your votes during the remote e-voting
period.
Important note: Members who are unable to retrieve User ID/ Password are advised to use Forget User ID
and Forget Password option available at above-mentioned websites.
Helpdesk for Individual members holding securities in demat mode for any technical issues relating to
login through Depositories i.e. NSDL and CDSL.
Individual Members holding Members facing any technical issue in login can contact NSDL
securities in demat mode with NSDL helpdesk by sending a request at [email protected] or call at
022 - 4886 7000
Individual Members holding Members facing any technical issue in login can contact CDSL
securities in demat mode with CDSL helpdesk by sending a request at
[email protected] or contact at Toll free no.
1800 22 55 33
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B) Login Method for remote e-voting and joining virtual AGM for the members other than Individual
members holding securities in demat mode and members holding securities in physical mode.
1. Visit the e-voting website of NSDL. Open web browser by typing the following URL:
https://www.evoting.nsdl.com/ either on a personal computer or on a mobile.
2. Once the home page of e-voting system is launched, click on the icon ‘Login’ which is
available under ‘Shareholder/Member’ section.
3. A new screen will open. You will have to enter your User ID, your Password/OTP and a
Verification Code as shown on the screen.
4. Alternatively, if you are registered for NSDL eservices i.e. IDeAS, you can log-in at
https://eservices.nsdl.com/ with your existing IDeAS login. Once you log-in to NSDL eservices
after using your log-in credentials, click on e-voting and you can proceed to Step 2 i.e. Cast
your votes electronically.
a) For members who hold shares in demat 8 Character DP ID followed by 8 Digit Client ID
account with NSDL.
For example if your DP ID is IN300*** and
Client ID is 12****** then your User ID is
IN300***12******.
c) For members holding shares in Physical EVEN Number followed by Folio Number
Form. registered with the Company
6. Password details for members other than Individual members are given below:
a) If you are already registered for e-voting, then you can use your existing Password to login
and cast your votes.
b) If you are using NSDL e-Voting system for the first time, you will need to retrieve the ‘initial
password’ which was communicated to you. Once you retrieve your ‘initial password’, you
need to enter the ‘initial password’ and the system will force you to change your Password.
(i) If your e-mail ID is registered in your demat account or with the Company, your ‘initial
password’ is communicated to you on your e-mail ID. Trace the e-mail sent to you from
NSDL from your mailbox. Open the e-mail and open the attachment i.e. a .pdf file. The
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Password to open the .pdf file is your 8 digit client ID for NSDL account, last 8 digits of
client ID for CDSL account or folio number for shares held in physical form. The .pdf file
contains your ‘User ID’ and your ‘initial password’.
(ii) If your e-mail ID is not registered, please follow steps mentioned below in process for
those members whose e-mail IDs are not registered
7. If you are unable to retrieve or have not received the ‘initial password’ or have forgotten your
Password:
a) Click on ‘Forgot User Details/Password?’ (If you are holding shares in your demat
account with NSDL or CDSL) option available on www.evoting.nsdl.com.
b) ‘Physical User Reset Password?’ (If you are holding shares in physical mode) option
available on www.evoting.nsdl.com.
c) If you are still unable to get the Password by aforesaid two options, you can send a
request at [email protected] mentioning your demat account number/folio number,
your PAN, your name and your registered address etc.
d) Members can also use the OTP (One Time Password) based login for casting the votes
on the e-Voting system of NSDL.
8. After entering your Password, tick on Agree to ‘Terms and Conditions’ by selecting on the
check box.
10. After you click on the ‘Login’ button, Home page of e-voting will open.
1. After successful login at Step 1, you will be able to see all the companies ‘EVEN’ in which you are
holding shares and whose voting cycle is in active status.
2. Select ‘EVEN’ of Company for which you wish to cast your votes during the remote e-voting period.
3. Now you are ready for e-voting as the voting page opens.
4. Cast your votes by selecting appropriate options i.e. assent or dissent, verify/modify the number of
shares for which you wish to cast your votes and click on ‘Submit’ and also ‘Confirm’ when prompted.
5. Upon confirmation, the message ‘Vote cast successfully’ will be displayed.
6. You can also take the printout of the votes cast by you by clicking on the print option on the
confirmation page.
7. Once you confirm your votes on the resolution, you will not be allowed to modify your votes.
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General Guidelines for members
1. Institutional members (i.e. other than individuals, HUF, NRI etc.) are required to send scanned copy
(PDF/JPG Format) of the relevant Board Resolution/ Authority letter etc. with attested specimen
signature of the duly authorized signatory(ies) who are authorized to vote, to the Scrutinizer by e-mail
to [email protected] with a copy marked to [email protected]. Institutional members (i.e. other
than individuals, HUF, NRI etc.) can also upload their Board Resolution / Power of Attorney / Authority
Letter etc. by clicking on ‘Upload Board Resolution / Authority Letter’ displayed under ‘e-voting’ tab in
their login.
2. It is strongly recommended not to share your Password with any other person and take utmost care to
keep your Password confidential. Login to the remote e-voting website will be disabled upon five
unsuccessful attempts to key in the correct Password. In such an event, you will need to go through the
‘Forgot User Details/Password?’ or ‘Physical User Reset Password?’ option available on
www.evoting.nsdl.com to reset the Password.
3. In case of any queries, you may refer the Frequently Asked Questions (FAQs) for members and remote
e-voting user manual for members available at the download section of www.evoting.nsdl.com or call
on : 022 - 4886 7000 or send a request to [email protected].
Process for those members whose e-mail IDs are not registered with the depositories for procuring User
ID and Password and registration of e-mail IDs for remote e-voting for the resolutions set out in the Notice:
i. In case shares are held in physical mode please provide Folio No., Name of shareholder, scanned
copy of the share certificate (front and back), PAN (self-attested scanned copy of PAN card),
AADHAR (self-attested scanned copy of Aadhar Card) by e-mail to [email protected].
ii. In case shares are held in demat mode, please provide DPID-CLID (16 digit DPID + CLID or 16 digit
beneficiary ID), Name, client master or copy of Consolidated Account statement, PAN (self-
attested scanned copy of PAN card), AADHAR (self-attested scanned copy of Aadhar Card) to
[email protected]. If you are an Individual shareholder holding securities in demat mode, you
are requested to refer to the login method explained at Step 1 (A) i.e. Login method for e-voting for
Individual shareholders holding securities in demat mode.
iii. Alternatively, the members may send a request to [email protected] for procuring User ID and
Password for e-voting by providing above mentioned documents.
23. The Company has appointed M/s. Nityanand Singh & Co., Company Secretaries as the Scrutinizer to
scrutinize the remote e-voting process and e-voting during the AGM, in a fair and transparent manner.
24. The Scrutinizer shall after the conclusion of voting at the AGM, first count the votes cast during the
AGM, thereafter, unblock the votes cast through remote e-voting in the presence of at least two
witnesses not in the employment of the Company. The Scrutinizer shall after the conclusion of the
AGM submit a consolidated Scrutinizer’s Report of the total votes cast in favor of or against the
resolutions, to the Chairperson of the Company (or to such other person /authorized by the
Chairperson in writing) on or before Friday, August 16, 2024.
25. The results of remote e-voting and e-voting during the AGM, on the resolutions shall be aggregated
and declared after the receipt of scrutinizer’s report by the Chairperson or any other person authorised
by the Chairperson and the resolutions will be deemed to be passed on the date of the AGM, subject
to receipt of the requisite number of votes in favour of the resolutions.
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26. The results of the voting along with the Scrutinizer’s report shall be placed on the Company’s website
at www.hcltech.com and on the website of the NSDL at www.evoting.nsdl.com immediately after their
declaration. The results shall also be immediately communicated to BSE and NSE. The results of the
voting will also be displayed on the notice board of the Company at its Registered Office and its
Corporate Office.
I. INSTRUCTIONS FOR MEMBERS FOR E-VOTING ON THE DAY OF THE AGM ARE AS UNDER: -
The procedure for e-voting on the day of the AGM is the same as the instructions mentioned at point no.
22 above for remote e-voting. Only those members who will be present in the AGM through VC / OAVM
facility and have not cast their vote on the resolutions through remote e-voting and are otherwise not
barred from doing so, shall be eligible to vote through e-voting system during the AGM. The Members
who have cast their vote by remote e-voting prior to the AGM may also attend the AGM but shall not be
entitled to cast their vote again.
The details of the person who may be contacted for any grievances connected with the facility for e-
voting on the day of the AGM shall be the same person mentioned for remote e-voting.
II. INSTRUCTIONS FOR MEMBERS FOR ATTENDING THE AGM THROUGH VC / OAVM ARE AS UNDER -
1. Member will be provided with a facility to attend the AGM through VC / OAVM through the NSDL e-
Voting system. Members may access by following the steps mentioned above for Access to NSDL e-
Voting system. After successful login, you can see ‘VC / OAVM link’ placed under ‘Join General meeting’
menu against the Company name. You are requested to click on VC / OAVM link placed under Join
General Meeting menu. The link for VC / OAVM will be available in Shareholder/Member login where the
EVEN of the Company will be displayed. Please note that the members who do not have the User ID and
Password for e-Voting or have forgotten the User ID and Password may retrieve the same by following
the remote e-Voting instructions mentioned in the Notice to avoid last minute rush.
Further, members can also use the OTP based login for logging into the e-voting system of NSDL.
2. Members are encouraged to join the AGM through laptops / desktops with high-speed internet
connectivity for better experience. Participants connecting from mobile devices or tablets or through
laptops via mobile hotspot may experience audio / video loss due to fluctuation in their respective
networks. It is therefore recommended to use stable Wi-Fi or LAN connection to mitigate any kind of
aforesaid glitches.
3. Members will be required to turn-on their camera while speaking at the AGM.
4. Members who would like to express their views /ask questions as a speaker during the AGM may pre-
register themselves by sending their questions in advance along with their name, demat account
number/folio number, e-mail ID and mobile number, from their registered e-mail address, at
[email protected] before Monday, August 5, 2024 (5:00 p.m. IST).
5. Members who have registered themselves as a speaker will only be allowed to express their views / ask
questions during the AGM. The Company reserves the right to restrict the number of speakers depending
on the availability of time during the AGM.
12 AGM Notice
EXPLANATORY STATEMENT PURSUANT TO SECTION 102 OF THE COMPANIES ACT, 2013
This Explanatory Statement for Item No. 2 is provided though strictly not required as per Section 102 of the
Companies Act, 2013 (‘Act’).
The members of the Company in its Annual General Meeting (‘AGM’) held on August 21, 2021 had approved
the appointment of Mr. C. Vijayakumar as Director of the Company, liable to retire by rotation. He was also
appointed as the Managing Director of the Company with the designation of Chief Executive Officer and
Managing Director (‘CEO & Managing Director’) for a period of five years with effect from July 20, 2021 to July
19, 2026.
In accordance with the provisions of Section 152 of the Act, not less than two-third of the Non-Independent
Directors shall be liable to retire by rotation. Out of which one-third should retire every year at the Annual
General Meeting and they are eligible for re-appointment.
Mr. C. Vijayakumar, being longest in office shall retire at the forthcoming AGM and being eligible, has offered
himself for re-appointment as Director of the Company. He has confirmed that he has not been debarred or
disqualified by SEBI / Ministry of Corporate Affairs or any such statutory authority from being appointed or
continuing as director of companies.
Based on the performance evaluation and the recommendation of the Nomination and Remuneration
Committee, the Board of Directors in its meeting held on April 25-26, 2024, considered and approved the
re-appointment of Mr. C. Vijayakumar as a Director liable to retire by rotation and recommended the same
to the members for their approval.
His position as the CEO & Managing Director till July 19, 2026 would continue, subject to his re-appointment
as Director of the Company.
None of the Directors or Key Managerial Personnel of the Company and their relatives are in any way
concerned or interested, financially or otherwise, in this resolution except Mr. C. Vijayakumar and his
relatives.
The Board of Directors recommends the resolution as set out at Item No. 2 for approval of the Members to
be passed as an Ordinary Resolution
C Vijayakumar (‘CVK’ or ‘Vijay’) is the CEO & Managing Director of HCLTech, a $13.4 billion global technology
company. Led by 219,000+ professionals working across 60 countries around the globe, HCLTech helps
forward looking enterprises re-imagine their businesses through transformative technology solutions,
services and products.
CVK has spearheaded HCLTech’s strategy to leverage disruptive forces like Digitalization, Cloud, Internet of
Things, Cybersecurity and Artificial Intelligence to create a growth blueprint which has made HCLTech one
of the fastest growing companies in its chosen markets. He has also played a pivotal role in incubating and
building new products and platforms portfolio for the company, which is a billion-dollar business unit today.
Vijay joined HCL nearly three decades back as a member of the core team that designed and implemented
India’s first fully automated trading network at the National Stock Exchange of India Limited. Previously, as
President of HCLTech’s Infrastructure Services Business, he led its exponential growth and market
dominance over the years. As part of the founding team of its wholly owned subsidiary HCL Comnet Ltd., he
and the team are widely credited with having founded the Remote Infrastructure Management proposition,
which is today a multi-billion-dollar global industry.
13 AGM Notice
Over the years, Vijay has held several technology, business and operational leadership positions at HCLTech
and is widely recognized in the industry for his strategic thinking and impeccable execution. He is currently
member of the World Economic Forum’s IT Governor’s Community, a Board Member of the US-India Business
Council, a member of WSJ’s CEO Council and a UN Women HeForShe Champion.
Vijay is deeply invested in accelerating HCLTech’s ESG agenda, efforts around which have resulted in the
company being recognized as an ESG leader in software and services industry in the MSCI ESG ratings.
HCLTech is also part of the coveted S&P Global Sustainability Yearbook 2024 and 2023 editions. According
to Brand Finance’s 2024 Brand Guardianship Index, Vijay is the top-ranked Sustainability Champion in the
global IT Services sector.
Vijay’s personal leadership on this journey has been lauded across the spectrum. He was ranked #1 in the
Best CEO category (overall and sell-side segments) in Institutional Investor’s Asia Executive Team Survey
2024. Business Today has ranked Vijay as the ‘Best CEO of the Year’ in IT/ITES Industry and he has been
included in the list of ‘Top 10 Disruptive CEOs’ by industry analyst group HfS.
Known for his hands-on approach, Vijay’s leadership style has been commended in the business bestseller
‘Blueprint to a billion: 7 essentials to achieve exponential growth’ by management guru David G. Thomson.
Vijay is a graduate in Electrical & Electronics Engineering from P.S.G. College of Technology, Tamil Nadu,
India.
Additional information in respect of Mr. C. Vijayakumar, pursuant to the SEBI (Listing Obligations and
Disclosure Requirements) Regulations, 2015, and the Secretarial Standard on General meetings issued by The
Institute of Company Secretaries of India (SS-2), is given at Annexure A to this Notice.
This Explanatory Statement for Item No. 3 is provided in terms of Regulation 36(5) of the SEBI (Listing
Obligations and Disclosure Requirements) Regulations, 2015, (‘Listing Regulations’) however, the same is
strictly not required as per Section 102 of the Companies Act, 2013 (‘Act’).
In terms of the provisions of Section 139 of the Act, M/s. B S R & Co. LLP, Chartered Accountants (ICAI Firm
Registration No. 101248W/W-100022) (‘BSR & Co.’) were appointed as the Statutory Auditors of the Company
at the Annual General Meeting (AGM) held in the year 2019 for a period of five years to hold office up to the
conclusion of the ensuing AGM. Accordingly, the first term of BSR & Co. will end at the conclusion of the
ensuing AGM.
The Board of Directors, after evaluating various factors such as independence, industry experience,
competency of the audit team, efficiency in conduct of audit, their geographical presence and capability to
serve the Company & its subsidiaries across multiple locations, etc., and based on the recommendations of
the Audit Committee, has recommended the re-appointment of BSR & Co. as the Statutory Auditors of the
Company, for a second term of five consecutive years to hold office from the ensuing AGM till the conclusion
of the 37th AGM of the Company to be held in the year 2029, for approval by the members of the Company.
BSR & Co. has provided its consent for re-appointment as the Statutory Auditors of the Company and
confirmed that the appointment, if made, would be within the limits specified under Section 141 of the Act.
They have further confirmed that they are not disqualified to be appointed as the Statutory Auditors as per
the provisions of Section 139 and Section 141 of the Act and the Companies (Audit and Auditors) Rules, 2014,
as applicable. BSR & Co. would audit the financial statements of the Company on a standalone and
consolidated basis under Ind AS and would also audit the financial statements of certain subsidiaries. The
domestic and global network firms of BSR & Co. would audit the consolidated financial statements as per
International Financial Reporting Standards and the financial statements of certain subsidiaries.
14 AGM Notice
The proposed fee to be paid to BSR & Co., including its associate firms worldwide for the audit of accounts
of subsidiaries outside India, would be around Rs. 22.08 crores, plus expenses and taxes, as applicable, for
the financial year 2024-25.
It is proposed to authorise the Board of Directors, including relevant Committee(s) thereof, to finalise the
fee, expenses & other terms, and to approve incremental fee from time to time during their tenure.
Pursuant to the provisions of Sections 139, 141, 142 and all other applicable provisions, if any, of the Act and
the rules made thereunder, approval of the members of the Company be and is hereby sought for re-
appointment of BSR & Co. as the Statutory Auditors of the Company, for a second term to hold office for a
period of five consecutive years from the conclusion of the ensuing AGM till the conclusion of the 37th AGM
of the Company to be held in the year 2029.
None of the Directors or Key Managerial Personnel of the Company and their relatives are in any way
concerned or interested, financially or otherwise, in this resolution.
The Board of Directors recommends the resolution as set out at Item No. 3 for approval of the Members to
be passed as an Ordinary Resolution
B S R & Co. was constituted on March 27, 1990 as a partnership firm having firm registration no. as 101248W.
It was converted into limited liability partnership i.e. B S R & Co. LLP on October 14, 2013 thereby having a
new firm registration no. 101248W/W-100022. Their registered office is at 14th Floor, Central B Wing and North
C Wing, Nesco IT Park 4, Nesco Centre, Western Express Highway, Goregaon (East), Mumbai- 400063.
B S R & Co. is a member entity of B S R & Affiliates, a network registered with the Institute of Chartered
Accountants of India. It is registered in Mumbai, Gurgaon, Bangalore, Kolkata, Hyderabad, Pune, Chennai,
Chandigarh, Ahmedabad, Vadodara, Noida, Jaipur, Gandhinagar and Kochi. It has over 4,000 staff, 140+
Partners. B S R & Co. audits various companies listed on the stock exchanges in India including companies in
the technology sector.
The Non-Executive Directors can be paid remuneration only by way of commission apart from payment of
sitting fees.
In terms of the provision of Section 197 of the Companies Act, 2013 (‘Act’) commission can be paid to the
Non-Executive Directors by the approval of the members in a general meeting by way of an ordinary
resolution. Further, Regulation 17(6) of the SEBI (Listing Obligations and Disclosures requirements) 2015
(‘Listing Regulations’) authorizes the Board of Directors to recommend the compensation to Non-Executive
Directors including Independent Directors, and the same shall require the approval of the members in
general meeting.
Accordingly, remuneration not exceeding one percent per annum of the net profits of the Company
computed in accordance with the provisions of the Act will be distributed amongst the Non-Executive
Directors as approved by the Board on the recommendations of the Nomination & Remuneration Committee
(“NRC”). The payment of commission would be in addition to the sitting fees for attending the meetings of
the Board and the Committees as may be fixed by the Board.
The members of the Company in the Annual General Meeting held on August 6, 2019 had approved the
payment of commission up to one percent of the net profits of the Company computed as per Section 198
of the Act to the Non-Executive Directors for a period of five years up to the financial year ended as on March
31, 2024.
15 AGM Notice
The Company’s Non-Executive Directors are professionals with high level of expertise and rich experience in
respective functional areas. Considering their experience and expertise brought into the Board, their time
commitment, guidance and oversight provided by them, it is proposed to continue with the payment of
remuneration by way of commission to the Non-Executive Directors of the Company in accordance with the
recommendations of the NRC and approval by the Board of Directors of the Company for each financial year
commencing from April 01, 2024.
All the Non-Executive Directors of the Company and their relatives are deemed to be concerned or
interested financially in this Resolution to the extent of the remuneration by way of commission that may be
received by each of them.
The CEO & Managing Director and other Key Managerial Personnel of the Company and their relatives are
not in any way concerned or interested, financially or otherwise, in this resolution.
The Board of Directors recommends the resolution as set out at Item No. 4 for approval of the Members to
be passed as an Ordinary Resolution
Item No. 5 – Re-appointment of Mr. Simon John England (DIN- 08664595) as an Independent Director of
the Company
Mr. Simon John England (DIN - 08664595) was appointed as an Independent Director on the Board of the
Company on January 16, 2020 for a period of five years to hold office till January 15, 2025. The same was
approved by the members in the Annual General Meeting (‘AGM’) held on September 29, 2020.
As per the provisions of Section 149 of the Act, an Independent Director may hold office for two terms of up
to 5 consecutive years each. Accordingly, the first term of five years of Mr. Simon John England, as a Non-
Executive Independent Director of the Company shall end on January 15, 2025.
The Nomination & Remuneration Committee (‘NRC’) recommended the re-appointment of Mr. Simon John
England as an Independent Director for a second term of five consecutive years effective from January 16,
2025 after considering his performance evaluation.
The performance evaluation of Mr. Simon John England included the following aspects:
a) His active engagement in the deliberations of Board and Committee meetings and regularity in
attending the meetings.
b) His valuable guidance and insights provided to the Board, Committees and Senior Management on
various aspects including Business Strategy & Planning, Sustainability, Diversity & Governance.
c) His skills and expertise in leading operational transformation & performance improvement
programmes.
The Board of Directors, after considering the NRC recommendations and performance evaluation, in its
meeting held on July 12, 2024 has recommended the re-appointment of Mr. Simon John England as an
Independent Director. In the opinion of the Board, he is a person of integrity and considering his skills and
relevant experience in the technology sector, his re-appointment would be in the interest of the Company.
He fulfils the conditions specified in the Act, the Companies (Appointment and Qualification of Directors)
Rules, 2014 (‘Appointment Rules’) and the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015 (‘Listing Regulations’) for his re-appointment as an Independent Director and he is
independent of the management.
In view of the above, it is proposed to re-appoint Mr. Simon John England as an Independent Director on the
Board of the Company for a second term of five consecutive years, not liable to retire by rotation,
commencing from January 16, 2025 to January 15, 2030 (both days inclusive).
16 AGM Notice
In terms of the provisions of Section 160(1) of the Act, the Company has received a notice in writing proposing
his candidature for re-appointment as an Independent Director of the Company.
The Company has received from Mr. Simon John England (i) consent in writing to act as an Independent
Director in Form DIR-2 pursuant to the Appointment Rules, (ii) intimation in Form DIR-8 pursuant to the
Appointment Rules, to the effect that he is not disqualified under Section 164(1) and 164(2) of the Act, and
(iii) a declaration that he meets the criteria of independence as provided under Section 149(6) of the Act and
Regulations 16(1)(b) & 25(8) of the Listing Regulations. He has confirmed that he has not been debarred or
disqualified by SEBI / Ministry of Corporate Affairs or any such statutory authority from being appointed or
continuing as director of companies. He has also confirmed that he is in compliance with Rule 6(1) and 6(2)
of Appointment Rules with respect to the registration with the data bank of Independent Directors
maintained by the Indian Institute of Corporate Affairs.
The draft terms and conditions of his appointment are available on the website of the Company.
None of the Directors or Key Managerial Personnel of the Company and their relatives, except Mr. Simon
John England and his relatives, are in any way concerned or interested, financially or otherwise in this
Resolution.
The Board of Directors recommends the resolution as set out at Item No. 5 for approval of the Members to
be passed as a Special Resolution.
Mr. Simon John England, aged 58 years, has a degree in Engineering from the University of Durham and has
over 30 years of experience of leading, transforming, and growing organisations across the public and private
sector. He has spent much of his career working with UK and Global Insurers, Healthcare providers and with
the UK Government. He is a partner in the specialist advisory firm, Garwood Solutions, where he provides
independent strategic and business advice to clients in the Professional Services, Financial Services, Health
and Technology sectors.
He spent 27 years with Accenture and led several of Accenture’s largest businesses and global client
relationships, including Managing Director of Accenture’s UK and Ireland Insurance business and, prior to
that, the UK Healthcare business. He was the Managing Director of Primary Care Support England for Capita
where he led the recovery and turnaround of this large, complex, and high-profile outsourced operation for
NHS England. He is accomplished in applying technology to achieve business results - creating digital
operations, shaping, planning, and leading operational transformation and performance improvement
programmes and technology enabled business change at scale, and is experienced in leading outsourced
operations. He is an expert in complex stakeholder and commercial management, and organisation
turnaround.
He was involved in the UK Arts sector and led Accenture’s relationship with the Bright Ideas Trust – helping
nurture new entrepreneurs from disadvantaged communities. He also worked closely with Whizz-Kidz – an
energetic charity that transforms the delivery and management of wheelchair services for children across
UK.
Mr. Simon John England is a member of the Nomination & Remuneration Committee as well as a member of
the ESG & Diversity Equity Inclusion Committee of the Company.
Additional information in respect of Mr. Simon John England, pursuant to the Listing Regulations and the
Secretarial Standard on General Meetings (SS-2) issued by the Institute of Company Secretaries of India, is
given at Annexure B to this Notice.
17 AGM Notice
Annexure A
Number of shares held in the Company including 764,423 equity shares of 2/- each
shares held as a Beneficial Owner as on March 31,
2024
Directorships / Committee Membership and He is Director on the Board of HCL America Inc., HCL
Chairmanship held in other Companies America Solutions Inc., HCL Latin America Holdings LLC.,
Geometric Americas Inc., and HCL Canada Inc., all wholly
owned subsidiaries of the Company, incorporated outside
India.
No. of Board Meetings of the Company attended 4 Board Meetings were held during the Financial Year 2023
during the Financial year 2023-24 - 24. All these meetings were attended by him.
18 AGM Notice
Annexure B
Terms and conditions of appointment / Re-appointment as an Independent Director for a second term
re-appointment including Remuneration to be of five consecutive years with effect from January 16, 2025, not
paid liable to retire by rotation.
Directorships / Committee Membership and He is a Director on the Board of HCL Technologies Holding UK
Chairmanship held in other Companies Limited, a wholly owned subsidiary of the Company
incorporated in the UK.
He also holds directorships in Garwood Solutions Ltd. and
Asphero Ltd., companies incorporated outside India.
He does not hold any Committee Memberships in other
Companies.
Resignation from Listed entities in the past three None
years
No. of Board Meetings of the Company attended 4 Board Meetings were held during the Financial Year 2023 -
during the Financial 24. All these meetings were attended by him.
year 2023-24
The skills and capabilities required for the role Refer Explanatory Statement
and the manner in which the proposed
Independent Director meets such requirements
including summary of the performance
evaluation
Sd/-
Manish Anand
Corporate Office Address:
Company Secretary
Plot No.: 3A, Sector 126,
Membership No: F-5022
Noida - 201 304, U.P., India
19 AGM Notice
Information at a Glance
1. Day, Date and Time of AGM Tuesday, August 13, 2024 at 11:00 A.M. (IST)
2. Mode Video Conferencing (VC) or Other Audio-Visual
Means (OAVM)
3. Participation through Video-Conferencing Members can join AGM through VC/ OAVM mode
30 minutes before the commencement of meeting
4. Helpline Number for VC Participation +91 22 48867000
5. Speaker Registration before AGM Members who would like to express their views /ask
questions as a speaker during the AGM may
pre-register themselves by sending their questions
in advance along with their name, demat account
number/folio number, e-mail ID and mobile number,
from their registered e-mail address,
at [email protected] before Monday, 5, August,
2024 (5:00 p.m. IST).
6. Webcast and transcripts Recorded transcript will be made available on
website of Company at www.hcltech.com
7. Cut-off date for e-voting Wednesday, August 07, 2024
8. E-voting start time and date 09:00 A.M. (IST) on Friday, August 09, 2024
9. E-voting end time and date 05:00 P.M. (IST) on Monday, August 12, 2024
10. E-voting website of NSDL www.evoting.nsdl.com
11. Name, address and contact details of e- National Securities Depository Limited
voting service provider
Trade World, ‘A’ Wing, 4th Floor, Kamala Mills
Compound, Senapati Bapat Marg, Lower Parel,
Mumbai- 400013
Contact Details:
Ms. Pallavi Mhatre
Senior Manager- NSDL
E-mail address: [email protected]
Telephone no.: +91 22 - 4886 7000.
12. Name, address and contact details of Link Intime India Pvt. Ltd.
Registrar and Share Transfer Agent Unit: HCL Technologies Limited
C-101, 247 Park, L.B.S. Marg,
Vikhroli (W), Mumbai – 400083
Contact Details:
E-mail address: [email protected]
Telephone no: 1800 1020 878
20 AGM Notice
FY24 was a year of
industry-leading growth at
HCLTech as we continued to
bring together the best of
technology and our people
to supercharge progress.
Contents
Corporate Overview 02 IT and Business Services (ITBS) 24
Message from the Chairperson 02 Digital Business Services 25
Message from the CEO & Managing Director 04 Digital Foundation Services 28
Founder and Board of Directors 07 Digital Process Operations 30
Leadership Team 08 HCLTech Career Shaper™ 32
Supercharging Progress with AI 10 CloudSMART 34
A Year of Industry-Leading Growth 12 Ecosystems 35
Our Global Footprint 14 HCLTech-Verizon Business
Strategic Partnership 36
Awards and Recognitions 16
AI and GenAI 38
Supercharging Progress for our Clients 20 HCLSoftware 41
Engineering and R&D Services (ERS) 21
Supercharging Progress for our People 44 Business Responsibility &
Sustainability Report (BRSR) 178
Supercharging Progress for our Communities 49
Financial Performance
Supercharging Progress for our Planet 55 Standalone Financial Statements 215
Management Discussion and Analysis (MDA) 59 Consolidated Financial Statements 278
Statement under Section 129 354
Directors’ Report 117
I am happy to share with you that HCLTech delivered yet We have always prioritized doing business in a sustainable
another year of healthy growth and market performance. In and responsible way. We are making good progress on our
FY24 we recorded revenue of ₹109,913 crore, up 8.3% YoY, and sustainability goals and commitment to being net-zero by
net income of ₹15,702 crore, up 5.7% YoY. Our industry-leading 2040 through a range of initiatives. We have reduced our
performance reflects the strength of our portfolio across Scope 1 and 2 emissions by 25% from FY20. In FY24, we
digital, engineering, cloud, AI and software that enables us to replenished 32 times the water we consumed across our India
bring differentiated technology solutions to our clients. operations while 98% of our owned office buildings are rated
Platinum by the Green Buildings Council. Our sustainability
The demand environment for IT services remained efforts were once again recognized by global institutions
challenging as macro-economic headwinds persisted in such as MSCI and S&P in FY24.
key markets and clients deferred discretionary technology
spends to focus largely on core technology programs. The year marked a major milestone for HCLTech’s global
We are beginning to see some green shoots but remain corporate social responsibility (CSR) initiatives as we
cautiously optimistic in the short-term. However, the medium launched the HCLTech Grant Americas with a commitment
to long-term prospects for the industry look promising as of $5 million to support innovative programs that help fight
new technologies offer massive opportunities to technology climate change across Americas. It is a demonstration of
partners like HCLTech. our ability to take our India CSR “source code” to make a
meaningful impact in global geographies where we
The technology landscape today is perhaps the most exciting operate. Our CSR interventions in India through the award
in over a decade. Generative AI (GenAI) is beginning to make winning HCLFoundation continue to scale up. HCLTech’s
an impact and we are beginning to see use cases moving out cumulative CSR investments in India crossed ₹1,400 crores
of innovation labs to real business environments. Last year, this year, which helped transform over 6.5 million lives across
HCLTech built and implemented cutting-edge GenAI use the country.
cases to address several business problems across industries.
With our comprehensive portfolio, strong engineering HCLTech was also recognized by Ethisphere as one of the
heritage and ecosystem of partners, we are well equipped World’s Most Ethical Companies 2024. This is a testimony
to help clients thrive as GenAI begins to touch almost every to HCLTech’s deep commitment to corporate governance,
aspect of business. ethics and transparency that are part of the values enshrined
in the company by our Chairman Emeritus Shiv Nadar.
“
We remain focused on the five strategic objectives outlined
to steer growth and create value for all stakeholders in the
The technology landscape today is medium-term.
perhaps the most exciting in over a • Leadership through differentiated services and products
decade... With our comprehensive • Employer of choice in professional services across all our
key geographies
portfolio, strong engineering heritage • Preferred Digital partner for Global 2000 enterprises in
and ecosystem of partners, we are chosen markets
well equipped to help clients thrive as • Weave ESG (Environmental, Social and Governance) goals
into business strategy
GenAI begins to touch almost every • Deliver top quartile TSR (Total Shareholder Return) over the
aspect of business.” medium term
HCLTech continues to be an employer of choice and our On behalf of the Board of HCLTech, I would like to thank you
global team represents 159 nationalities across 60 countries. for your continued support.
We were certified as Top Employer in 26 countries and ranked
no.1 in 15 of these. This is a validation of our diverse and
inclusive organizational culture that lets people find their Regards,
spark and invests in their growth and well-being.
Corporate Overview 3
Message from
fromCEO
the CEO&&
Managing Director
C Vijayakumar
Dear Shareholder,
HCLTech’s industry-leading performance is also reflected
FY24 was a year of industry-leading growth at HCLTech in the wide range of market recognitions we’ve received.
despite the global macroeconomic and geopolitical We won six ISG Star of Excellence Awards 2023, the
headwinds. Our differentiated portfolio across services and highest in the industry, based on feedback from over
products allowed us to sustain the growth momentum by 2,250 unique customer evaluations. HCLTech had an
being a digital partner of choice for global enterprises in impressive CX score of 82.3 vs industry average of 68.9
our chosen markets of operations. as per the customer evaluation. Clients across regions,
industries and business roles expressed significantly higher
We closed the year with revenue of $13.3 billion, up 5.4% levels of satisfaction with HCLTech’s services than other
YoY. Our revenue growth rate was the highest among the top providers.
tier 1 global IT services companies and our EBIT margin
for the year was 18.2%. Our free cashflow continued to In addition, HCLTech was rated as the fastest-growing IT
be healthy at $2.6 billion, a growth of 27.7% YoY. It is a services brand among the top 10 IT companies globally,
testament to the depth and breadth of our offerings as as per the 2024 Brand Finance Global 500 and IT Services
well as strong and impactful execution as we continue to Top 25 Report. This is a validation of the success of our
focus sharply on always being relevant to our clients. brand transformation with the unique positioning of
Supercharging Progress.
Our services business saw good growth of 5.4% YoY in
“
constant currency, led by 12.1% YoY growth in Financial
Services and 9.8% YoY increase in the Manufacturing
verticals. Digital revenue in constant currency grew by 5.3% Our revenue growth rate was the
and now contributes 37.3% of the overall services revenue.
Cloud and Cybersecurity were key contributors to the highest among the tier 1 global IT
healthy growth in digital revenue. We added three clients services companies and our EBIT
in the $100M+ category, six in the $20M+ category, 25 in
the $10M+ category and 20 in the $5M+ category during margin for the year was 18.2%. Our
the year. Our software revenue grew by 2.3% in constant
currency as the business sustained its $1 billion+ annual
free cashflow continued to be healthy
run rate, driven by subscription and support revenue, which at $2.6 billion, a growth of 27.7% YoY.
grew 400 basis points YoY. We have already recovered 90%
of our investment in the software business and remain
It is a testament to the depth and
bullish on the growth prospects ahead. breadth of our offerings as well as
Our deal pipeline continues to be healthy and diversified. strong and impactful execution as we
During FY24, the total contract value of new deals won
(excluding renewals) was at an all-time high of $9.8 billion,
continue to focus sharply on always
representing a growth of 10% YoY. We won 73 new large being relevant to our clients.”
deals — 36 in services and 37 in software. The highlight
of the year was our strategic partnership with Verizon Our people are the biggest enablers of our performance,
Business, which brings together Verizon’s networking and we continue to double down on our objective of being
power, solutioning and scale with HCLTech’s market- the employer of choice in professional services across
leading managed services capabilities to serve global key geographies. We closed FY24 with 227,481 people,
businesses. The Verizon deal win marked a major an increase of 1,537 while onboarding 12,141 freshers. Our
milestone as the largest services deal in HCLTech’s employee attrition rate came in at 12.4%, which is among
history and underscored our ability to engineer the lowest in the industry. It is also pertinent to note that
solutions and execute at scale. HCLTech has had the most stable leadership team among
its peers and it is something our clients value.
We are a global leader in engineering services, and in FY24
we added to our capabilities with the acquisition of ASAP Driven by innovative people policies, HCLTech was
Group, a Germany-based automotive engineering services certified as a Top Employer in 26 countries, with a
provider. With the addition of technology and talent, ASAP number one ranking in 15 countries. Our employee value
will strengthen HCLTech’s presence in the autonomous proposition “Find Your Spark” is helping us establish a
driving, e-mobility and connectivity segments. clear differentiation by offering our people a vibrant and
inclusive work culture and opportunities to learn and
We continue to stay focused on our objective of delivering grow on a global scale. We made significant investments
top quartile Total Shareholder Return. On the back of this in training and upskilling of employees that resulted in
well-rounded performance, the company paid a full-year 160,000+ unique employees trained and certified across
dividend of ₹52 per share. This represented a payout ratio a variety of in-demand skills.
of 89.6% for the full year in line with our stated capital
allocation policy. The company’s market capitalization We remain steadfast in our commitment to grow our
crossed the $50 billion mark during the year. business sustainably and responsibly. During FY24,
Corporate Overview 5
“
we replenished 32 times more water than we consumed
across our India operations. HCLTech received A-
leadership rating for climate change initiatives from CDP, HCLTech’s full-stack technology play
a global non-profit organization. We received AA rating
in the MSCI ESG Index, and we were included in the S&P
and core engineering DNA positions
Sustainability Yearbook for the second year in a row. us uniquely to help clients unlock the
We continue to transform communities through a full potential of GenAI. Our approach
wide range of initiatives. In India, HCLFoundation has to GenAI is grounded in the “art of
impacted over 6.2 million lives since its inception
through interventions across environment, education possible” to enable clients to deploy
and healthcare. It has planted 2.1 million saplings and
harvested 81 billion liters of water to support communities
practical technology solutions.”
and the environment. This year, we significantly scaled up
our community initiatives beyond India with the launch We have invested aggressively in GenAI capabilities,
of HCLTech Grant Americas, committing $5 million over innovation labs and are partnering with top hyperscalers to
five years to support non-profit organizations focused on build solutions. Over 200 proofs of concept have already
combating climate change and restoring ecosystems and been delivered to clients. We’ve launched HCLTech AI
biodiversity across the Americas. ForceTM, an innovative GenAI platform that accelerates
time-to-value by transforming the software development
HCLTech has always set high standards of corporate and engineering lifecycle. Importantly, we are upskilling
governance and believes in doing business the right our people in GenAI through a range of advanced learning
way. It was a proud moment for us as Ethisphere programs. In FY25, we aim to upskill 50,000+ employees in
recognized HCLTech as one of the World’s Most Ethical GenAI and adjacent capabilities. This technology capability
Companies 2024. is backed by a robust global delivery model as we continue
to scale up our Nearshore and New Vistas locations.
“
We remain steadfast in our
To conclude, we remain optimistic and committed
to our purpose of bringing together the best of
technology and our people to supercharge progress.
commitment to grow our business In the aforementioned ISG survey, a leading global
sustainably and responsibly. During company said, “HCLTech is really a business partner for
us, thinking together, finding adequate solutions to any
FY24, we replenished 32 times more challenges or changes we might encounter.” We remain
water than we consumed across our obsessed with staying relevant to our clients in any
business environment.
India operations. HCLTech received A-
I would like to thank our Board of Directors for their
leadership rating for climate change invaluable guidance and mentorship and look forward to
initiatives from CDP, a global non- your continued support.
profit organization.”
Looking at the year ahead Regards,
We expect the demand environment for IT services to
remain unchanged, with discretionary spends by clients
staying soft. But equally, there are opportunities for growth
led by emerging technologies such as GenAI and surround
areas such as cloud, data and cybersecurity. With our
comprehensive portfolio across digital, engineering,
cloud, AI and software, we are well placed to leverage C Vijayakumar
the market opportunities.
Dr. Mohan Chellappa Nishi Vasudeva Robin Ann Abrams Dr. Sosale Shankara
Director Director Director C Sastry
Director
Corporate Overview 7
Leadership Team
C Vijayakumar
Chief Executive Officer
and Managing Director
Corporate Overview 9
Supercharging Progress with AI:
HCLTech’s Full-Stack Portfolio
With our full-stack GenAI portfolio and proven track record of driving successful AI
transformations for large enterprises, we are uniquely positioned to empower businesses
in their AI and GenAI adoption journeys.
Our strengths lie across the stack, right from chip Our AI and GenAI operating model revolves around
design for GenAI, data center, compilers for performance, strategic ecosystem partnerships with leading
LLM Ops with prebuilt models and customized models organizations in the AI and GenAI domain. For example,
trained on customer data, and finally, apps and business HCLTech AI ForceTM is built on Microsoft's Azure OpenAI
processes. Our GenAI offerings take a comprehensive and is capable of integration with GitHub Copilot, Google
approach across industries and business functions. Gemini and AWS Anthropic Claude 3 Haiku in AWS
We prioritize innovation while adhering to a responsible Bedrock. HCLTech Enterprise AI Foundry has gone live for
and ethical AI framework, ensuring privacy, protecting AWS, Google Cloud and Microsoft, enabling GenAI-led
intellectual property rights, promoting fairness and transformation utilizing, with Microsoft for example,
verifying accuracy. Microsoft Fabric Copilot, Azure AI Studio, Azure OpenAI
We create AI solutions that do not live in isolation but Service and Cognitive Services.
benefit from the best-of-breed data engineering and data The HCLTech GenAI CoEs include Microsoft’s Azure
science work that has cemented our reputation as one of OpenAI Service, Google Gemini and the IBM watsonx™ AI
the world’s leading providers of high-complexity Data and and data platform, and we have recently expanded our
AI services. While we focus on individual solutions, our Microsoft Cloud GenAI CoE with the addition of the
perspective is that of comprehensive, end-to-end Microsoft Copilot CoE.
transformation – often in direct collaboration with a
powerful ecosystem of industry partners.
AI Labs
Velocity Enterprise Transformation
Business Processes
Productivity AI ForceTM
Applications,
Products & Platforms
Quality
LLM/SLM
Business
Outcomes
Enterprise AI Foundry
Data & AI
Cognitive Infrastructure
Semiconductor Design
Partners Speak
“
GenAI holds immense potential to revolutionize
business processes and transform entire
“
Gemini for Google Cloud can enhance many areas of enterprise
work, such as helping developers build applications more
industries. Together with partners like HCLTech, quickly and improving how financial analysts report on their
we can leverage the GenAI capabilities of SAP businesses. By enabling 25,000 engineers on Google Cloud’s
Business Technology Platform to create latest GenAI technology, HCLTech can provide the expertise and
AI-enabled solutions and tools for business technical skills that clients need to successfully deploy and
that are relevant, reliable and responsible, and manage GenAI projects at scale.”
will empower customers to swiftly adopt and
create innovations that deliver actual business Thomas Kurian, CEO, Google Cloud
outcomes.”
“
Member of the Executive Board of SAP SE
Partnering with HCLTech to develop AI solutions for our
post-release sentiment program was beneficial. Their rapid
“
prototyping and tool development was great. We've seen
tangible benefits and measurable ROI, marking the beginning of
HCLTech's deep understanding of the Microsoft an exciting journey. I am looking forward to the evolution of our
cloud, AI platforms and service offerings enables partnership and the innovations that it will bring.”
them to deliver platform synergy, and their
proficiency working with Microsoft Copilots, Qumar Jamil, Director, Xbox Certifications, Microsoft
coupled with their custom development, using
client data, helps them to democratize GenAI
benefits for customers. In addition, HCLTech is
“
using Azure AI Studio to create new specialized
AI applications, and is infusing existing
applications with cutting-edge GenAI services. With a diffusion rate surpassing that of any previous technology,
HCLTech is creating innovative role-based GenAI represents not just a technological advancement but a
business copilots for key sectors and is using global opportunity transcending industries and communities.
GitHub Copilot and AI ForceTM to boost developer The ITES sector in India stands poised to capitalize on these
productivity throughout the software lifecycle.” new AI developments. We're inspired by the rapid adoption of
GenAI and Microsoft 365 Copilot by HCLTech to revolutionize
Stephen Boyle, VP and Global Lead, GSI & employee experience and streamline business processes across
Advisory, Microsoft sales, service, finance and delivery functions. The integration of
their AI ForceTM platform with GitHub Copilot is a testament to
our shared commitment to boosting developer productivity and
efficiency. By harnessing the power of Copilot for M365, Copilot
“
Studio, GitHub Copilot and other Azure AI Services, HCLTech is
poised to create industry-specific and persona-driven solutions.
Driving adoption of responsible GenAI solutions is These innovations will not only enrich the Microsoft
an important component of our collaboration with Marketplace but also strengthen our co-sell endeavors.”
service partners like HCLTech. Through this Center
of Excellence, we plan to empower our joint clients Puneet Chandok, President, Microsoft India and South Asia
to rapidly explore, experiment and engineer GenAI
solutions with watsonx that are designed to meet
their current business challenges.”
Corporate Overview 11
A Year of Industry-Leading Growth
$13.3B ₹ 109,913 Cr
Revenue (up 5.4% YoY) (up 8.3% YoY)
₹ 20,027Cr ₹ 15,702Cr
Earnings before other income, Profit after tax (PAT)
tax and finance cost (attributable to owners of the company)
(8.4% increase YoY) (5.7% increase YoY)
₹ 22,448Cr 2.2x
Operating cash flow Total increase in $100M+
4-year CAGR: 13.9% clients over five FYs
73
New large deals signed
$ 9.8 B
New deal total contract value (TCV)
(up 10% YoY)
22,448
19,618
18,009
16,900
15,702
14,851
13,359 13,499 14,076
12,994
11,920
11,057 11,145
7,054
1,850
Dividend
Payout Ratio
16.7% 63.3% 88.3% 87.5% 89.6%
FY24
FY23
FY22
109,913
101,456
85,651
11.7%
CAGR (CC)*
FY24
FY23
FY22
20,027
18,483
16,204
9.5%
CAGR*
FY21 75,379 FY21 15,437
FY20 70,676 FY20 13,911
FY24
FY23
FY22
15,702
14,851
13,499
9.2%
CAGR*
FY24
FY23
FY22
57.86
54.79
49.77
9.2%
CAGR*
FY21 11,145 FY21 41.07
FY20 11,057 FY20 40.75
FY24 227,481
81,148
FY23 225,944 IT and Business Services
FY22 208,877
FY21 168,977
17,581 11,692
Engineering and HCLSoftware
FY20 150,423 R&D Services
22
Client category (Number of clients)
19
16
15 15
46 46
43
35 254 $100M+
30 229
208 $50M+
178 $10M+
171 395
375
349 $5M+
308 318
939 951 $1M+
882
809
791
200+ 150+
Delivery Centers Innovation Labs
Corporate Overview 15
Awards and Recognitions
Executive Recognitions
HCLTech Chairperson
Roshni Nadar Malhotra
• Named among The World’s Most
Powerful Women by Forbes
• Recognized as one of the Most
Powerful Women in Business 2023 by
Fortune India
• Won Business Today Most Powerful
Women in Business Award 2023
• Included in India Today’s “The She List”,
covering the top 100 women achievers
of India
• Won the Legacy Entrepreneur Award at
the Express Awards for Women
Entrepreneurs 2024
Kiran Nadar receiving Amrit Ratna Award on behalf of Shiv Nadar
• Won the Emerging Women Business
Leader award at the Moneycontrol
Indian Family Business Awards 2022
Shiv Nadar, Chairman Emeritus and Strategic Advisor to the Board of
HCLTech, was conferred the Amrit Ratna Award 2023 by News18 India for his HCLTech CFO Prateek Aggarwal
contribution to business and philanthropy. received the Group CFO of the Year -
Large Enterprise award at the ETCFO
Shiv Nadar, Chairman Emeritus and Strategic Advisor to the Board of
Awards 2024.
HCLTech, retained “India’s most generous” title for the third time in five
years in Edelgive Hurun India Philanthropy List 2023.
Corporate Recognitions
Included in the S&P Global Ranked among the Top 10 Most Sustainable
Sustainability Yearbook 2024 Companies in India in a study by Businessworld and
for the second year in a row Sustain Labs, Paris
HCLTech has been certified as Top Employer in 26 countries, with No. 1 ranking in 15
countries. Also received regional Top Employer certification in three key geographies
of its operations: Top Employer North America 2024 (ranked No. 1), Top Employer Asia
Pacific 2024 (ranked No. 1) and Top Employer Europe 2024 (ranked No. 2).
HCLTech employees in the US (left) and APAC (right) celebrating the Top Employer recognition
• Highest ranked India-headquartered IT company in • Silver at the ET Human Capital Award 2024 for the Aspire
the Forbes Best Employers List 2023; Ranked seventh program under the category “Excellence in Creating a
globally in the Professional Services category Culture of Continuous Learning and Upskilling”
• Gold at the 2023 Brandon Hall Group HCM Excellence • Rated as Silver Employer under the India Workplace
Awards™ under “Best Advance in Competencies and Skill Equality Index (IWEI)
Development” and “Best Unique or Innovative Learning • Recognized as the global runner-up for HCLTech’s
and Development Program” categories; Won Gold in communication strategy toward its employees and
the Talent Acquisition category for “Rise at HCLTech” stakeholder ecosystem during the pandemic at the Duty
program of Care Awards 2023, hosted by International SoS
• Gold at the O’Reilly Awards 2023 in the “Best in Skill • Recognized among World’s Best Companies Changing
Transformation” category; recognized for fostering the World; Featured in the debut ranking by TIME
talent, driving innovation and advancing skill Magazine and Statista
development to support clients in their
• Positioned as a Leader for the third consecutive year
digital transformation
in Avasant’s Digital Talent Capability RadarViewTM,
• Gold at the ETHRWorld Future Skills Awards in the 2023–2024
“Excellence in the Learning Impact Measurement”
• Positioned as a Leader and a Star Performer in Everest
category
Group’s Talent Readiness for Next-Generation IT Services
• ETHREX Award for Exceptional Employee Experiences in PEAK Matrix® Assessment 2023
the Large Enterprise category
Business Recognitions
• Three awards at Google Cloud Next’24: Global Talent • Trailblazers of 2023 Award at the IBM Think Partner
Development Partner of the Year Award, Industry Excellence Awards in Mumbai; only GSI to have won in
Solution Services Partner of the Year Award for the cloud business category
Telecommunications, and Cloud Migration Specialization • 2024 Intel EPIC Outstanding Supplier Award
Partner of the Year Award
• Winner of AWS EMEA Financial Services Innovation
• Dell Technologies 2023 Global Partner of the Year Challenge on Sustainability
Awards in three categories: Excellence in New Business
• System Integrator of the Year by Hewlett Packard
Development – Global, Excellence in Expansion –
Enterprise
EMEA, and Excellence in New Business
Development – Americas
Corporate Overview 17
• Commvault Pioneering GSI Partner of the • Recognitions for cybersecurity solutions: Fortinet (OT
Year 2023 Partner of the Year – North America), Microsoft Security
• Excellence in Expansion and Optimization award for SAP (Identity Trailblazer – Finalist), BeyondTrust (Trifecta
Concur and the Adoption Champion award for SAP Ariba Award) and CyberArk (Global MSP Partner of the Year)
at the SAP India Spend Connect • Fluid Workplace 2023 SIIA CODiE Award in
• Future Digital Award 2023 in the ‘Best IoT Device Best Emerging Technology Category for Virtuality
Management Platform’ category for HCLTech’s • Fluid Workplace 2023 Globee® Awards for Information
IoT solution Technology under five categories - (1) Customer Service
• NetApp GSI Partner of the Year 2023 (NORDICS) Innovation (2) Business Analytics Services (BAS) (3)
Virtual Reality and Augmented Reality (4) Information
• Keystone Partner of the Year for UK and Ireland
Technology Thought Leadership of The Year (5) Most
by NetApp
Valuable Response by IT Team of the Year (IT or Security)
• Veritas Growth Partner of the Year 2023
HCLTech Chairperson Roshni Nadar Malhotra was the co-chair of the B20 Digital Transformation
Taskforce during India’s G20 presidency
Corporate Overview 19
Supercharging
Progress for
our Clients
Engineering and R&D Services (ERS)
We are a globally recognized leader in engineering services with expertise in both traditional
and digital engineering, coupled with investments in emerging technologies. We help global
enterprises across the world increase profitability, create new revenue streams and foster
cross-industry collaboration with comprehensive offerings in product engineering, platform
engineering, network engineering and manufacturing operations.
Key Highlights
Our Differentiators
• Strategic blend of traditional and digital engineering • Best practices from multiple industries working
to provide greater certainty of outcomes for clients with top R&D spenders across 10 verticals and 40
• Outcome-based approach that focuses on going micro-verticals
beyond efficiency • Customer-centric innovations and patents to help
• Investments in 110+ engineering labs, 65+ solution enterprises stay ahead of competition
accelerators and 20+ CoEs focused on nurturing • Systematically orchestrated ecosystems to
emerging technologies create special value for our clients and innovate
for the future
Corporate Overview 21
Key Areas of Focus
GenAI
HCLTech helps organizations identify AI opportunities, HCLTech is developing targeted solutions and value
develop strategies and create roadmaps for implementing propositions that directly address their unique challenges
diverse AI solutions. From GenAI to automation to and help unlock their full potential. This focus ensures that
quantum computing and 5G, we are ahead of technology we deliver the most impactful results and remain at the
cycles to ensure that our clients make the right business forefront of industry evolution.
choices at the right time.
Seamless Experience
We offer a full-stack approach, from chip design and data Leveraging our expertise in engineering digital platforms,
engineering to large language models and AI-powered we are passionate about crafting interactions beyond
applications. This breadth, combined with over a decade physical spaces that empower consumers to connect with
of AI expertise and partnerships with top innovators in the world around them effortlessly. From the passenger
the space, allows us to unlock the disruptive potential of journey in a car to navigating an elevator, to cutting-edge
GenAI across diverse domains like IT services, software retail platforms, we engineer seamless digital experiences
development, semiconductor and medtech. across various touchpoints.
The recently launched HCLTech AI ForceTM is a dynamic
IT-OT Convergence
suite of GenAI-powered solutions, designed to deliver
engineering lifecycle transformation, amplified enterprise Manufacturing is becoming more diversified following
efficiency and accelerated time to market. HCLTech AI geo-political uncertainties and organizations are building
ForceTM injects intelligence into every facet of the software high-tech and high-value manufacturing facilities. This
and engineering workflows, from software development presents a tremendous opportunity for organizations to
and testing to support and maintenance. break down silos between the IT and OT stack to unlock
real-time data insights and optimized operations across
Building Intelligent Solutions the board. Our unique experience across infrastructure,
With our core engineering capabilities and years of applications, engineering and digital technologies puts
experience in AI, our approach to GenAI remains practical us in a great position to deliver significant value and
focusing on secure and responsible deployment: guide the journey toward a more integrated and
intelligent future.
• Copilot Apps for Enterprises: Applications built on top
of GenAI and LLM building blocks for on-prem/cloud Cleantech
deployment to assistor enhance any existing operations HCLTech is spearheading the charge toward a sustainable
and workflow at enterprise level. future by prioritizing clean technologies throughout
• Human-like Conversation Experiences: Immersive the engineering lifecycle. Our focus is on designing and
conversational applications with responsible AI engineering products that are inherently clean and green,
integration and voice support incorporated smoothly minimizing environmental impact from the outset.
into enterprise information systems. We are actively involved in developing cleaner
manufacturing methods, fostering energy efficiency in
• NLP and Computer Vision Solutions: Tailored natural
projects and crafting intelligent systems for responsible
language processing (NLP) and computer vision
resource management.
solutions, encompassing custom AI models, MLOps
pipeline implementation and seamless integration with Accelerated Push for Automotive Dominance
enterprise applications for optimal performance.
HCLTech is rapidly expanding its footprint in the
• Custom LLM-based Solutions: Applications built by automotive industry, aiming to become a major player
finetuning large language model (LLM) on enterprise/ with solutions spanning the entire vehicle development
domain-specific self-instruct data. We can leverage lifecycle, from chip to cloud. The recent acquisition of
Open Source Commercial LLMs (e.g., Llama2, Falcon, ASAP Group, a leading German engineering services
MPT, StarCoder, etc.) as foundational models. provider with deep automotive expertise, signifies a
strategic step in this direction.
For more details on our GenAI strategy, see our AI and
GenAI section on page 39. By merging HCLTech’s global reach and digital capabilities
with ASAP’s established reputation and automotive
Vertical Focus domain knowledge, the company is now strongly
positioned to deliver comprehensive solutions across the
ERS is sharpening its focus and strategically targeting
CASE (connected, autonomous, shared and sustainable,
high-growth verticals such as automotive, technology,
electric) domains. This strategic move positions HCLTech
semiconductors and manufacturing, which are undergoing
as a strong partner for driving innovation in the future of
transformative shifts and embracing game-changing
mobility and strengthens our presence in the German
technologies. By aligning with these pioneering sectors,
market, a key hub for automotive innovation.
Engineering advanced validation services for the automotive industry at our ASAP high-voltage lab in Ingolstadt, Germany
Analysts Speak
HCLTech recognized as a Leader in IDC MarketScape: HCLTech ranked as No. 1 engineering services provider
Worldwide Software Engineering Services 2023 Vendor by Everest Group
“
Assessment
“
HCLTech enables seamless adoption of software
engineering initiatives, highlighting bespoke frameworks
We are pleased to recognize HCLTech as a top performer
in our Engineering Services PEAK Matrix Provider of the
Year Awards. HCLTech has performed consistently well
in key use cases to unlock inherent value for their clients. across multiple important engineering segments such as
HCLTech’s commitment to customized frameworks helps software products, digital products, digital twins, industry
clients gain confidence and accelerates adoption. The 4.0 and connected medical devices as evaluated under
synergy between their software engineering services team multiple PEAK Matrix® assessments conducted in CY23.
and internal research, CoE teams, ecosystem partners and It stood out for its investments in upskilling talent, building
clients ensure a collaborative approach to identify and CoEs and forging strategic partnerships with multiple
co-create solutions.” hardware and software vendors.”
Mukesh Dialani, Research Vice President, Digital Akshat Vaid, Partner, Everest Group
Engineering and Operational Technology Services, IDC
“
PLM is an essential component of large digital transformation programs and companies are investing heavily in digital
thread and digital twin initiatives to ensure end-to-end digital continuity. HCLTech, with its strong Engineering Services
heritage and extensive PLM capabilities, is well equipped to help clients achieve their business objectives by embracing
a product-centric approach.”
Corporate Overview 23
IT and Business Services (ITBS)
ITBS offers a comprehensive suite of digital transformation solutions in applications, AI,
infrastructure, cloud and digital process operations to support the evolving requirements of
global enterprises.
Digital Operations
Light Gradient Autonomics and Unified Service Management
Integrated IT Operations | Security Operations | Process Operations
Digital Business
Digital Consulting | Custom Applications | Commercial Applications
Data and AI | Application Management
Digital Foundation
Hybrid Cloud | Digital Workplace | Networks | Cybersecurity and GRC
Our Offerings
Digital Business Services help clients transform their value
chains through five focus areas:
Our Differentiators
Integrated Digital Business Hyperautomation Innovation: Our 60+ Innovation
Services: Full portfolio of offerings capabilities: This helps Labs and Scale Delivery centers
— Digital Consulting, Commercial clients shorten the app help us co-innovate solutions
Apps, Custom Apps Engineering, development lifecycle, save at scale for clients.
Data and AI collaborate — to deliver costs and drive efficiencies.
value to clients.
Corporate Overview 25
Key Highlights
152 400+ 36
Patents powering 75+ solution Global enterprises that Partners achieving breakthroughs
offerings and IPs to drive trust us for their digital through collaboration
innovation for our clients transformation programs with HCLTech
“
IDC MarketScape Worldwide Application Modernization
Services 2023 Vendor Assessment
HCLTech helped us not only improve business processes
“
and onboard new divisions but also reduce the technical
debt. This allowed Stanley Black & Decker to simplify the
Against IDC’s public cloud certification category,
application use with an intuitive UI and increase service
HCLTech exceeded industry benchmarks for talent
levels to our clients.”
certified on IBM and Alibaba, as well as AWS, GCP, Azure
Stephen Mascola, Senior Director IT - CRM, and Oracle. Against IDC’s ISV skills and talent category,
Stanley Black & Decker HCLTech exceeded benchmarks for the percentage of
modernization staff dedicated to modernizing Microsoft,
“
SAP and Oracle applications. Client feedback revealed
that HCLTech’s strengths centered on providing strong
This strategically important project will allow Oriola to teams that were well connected within enterprise
better respond to future customer and business needs, modernization efforts and possessed institutional
strengthen collaboration across the company, improve knowledge of legacy environments. Clients also
transparency and support managing the business in added that HCLTech was professional, had superb
a cross-market operating model. Through a common communication skills and possessed a deep body of
system, we will strengthen our processes and have access previous experience in modernization that the clients
to common data, both of which will support us in serving could leverage.”
our customers better.”
Peter Marston, Research Director, Worldwide Intelligent
Mikael Nurmi, Chief Digital Officer, Oriola Application Services, IDC
“
Microsoft Dynamics 365 Services PEAK Matrix®
Assessment 2023
Engagement with our fans and community is of the utmost
“
importance for Cricket Australia. We are focused on
keeping people engaged in the sport from the moment HCLTech has showcased strong domain knowledge in
they first pick up a bat and ball or watch a game. HCLTech BFSI and public sector for Dynamics 365 services. Also,
has already supported us in transforming our tech stack it has invested in developing a wide array of horizontal
and improving Australian Cricket’s participant and fan and vertical-specific IPs and solutions leveraging next-
digital experiences. The extension of this partnership and generation capabilities. Clients have appreciated its
the world-class technology it provides will help cricket balanced onshore and offshore resource mix. Collectively,
maintain and improve its place as the leading sport in the these capabilities have helped position HCLTech as
country.” a Leader on Everest Group’s Microsoft Dynamics 365
Donald Elliott, General Manager, Australian Cricket Services PEAK Matrix® Assessment 2023.”
Technology AS Yamohiadeen, Practice Director, Everest Group
“
HCLTech is an excellent Salesforce implementation
partner with remarkable growth in the US.”
“
The synergy of the CloudSMART program with the RISE
with SAP offering will help customers maximize business
“
Success stories like these really signify the essence of
our partnership and the value that we can unlock for our
value while leveraging cloud innovations on their journey clients while working together.”
to an intelligent enterprise. We look forward to the
continued strategic partnership with HCLTech.” Tony Sanders, Senior Director, Americas Partner Sales,
Adobe
Harald Martin, Senior Vice President, Services Partner
Business Development, Cloud Success Services, SAP SE
“
“
The combination of the Databricks Data Intelligence
Platform, built on the lakehouse architecture, and
The collaboration between HCLTech and Pega creates HCLTech’s capabilities in business consulting, data
a terrific combination of technological expertise and engineering and data science capacities, have been
innovative solutions to supercharge remarkable business instrumental in helping our joint customers achieve their
transformations for our clients.” strategic data plus AI transformation objectives. HCLTech
has proven to be a powerful business partner, combining
Alan Trefler, Founder & CEO, Pegasystems technical and data capabilities, industry experience, IP and
innovation to deliver business value.”
Our Partners
Corporate Overview 27
Digital Foundation Services (DFS)
DFS forms the bedrock of digital transformation journeys, offering next-gen AI and hyper automation-led infrastructure
services and digital solutions. We are the only service provider globally to be recognized as a Leader in all Gartner Magic
Quadrant™ reports related to DF services for 2022 and 2023.
Our Offerings
• Hybrid and Multicloud Services: Services in private/ • Cybersecurity Services: Services in next-gen security
hybrid cloud, cloud-native, multicloud deployments, areas, including managed detection and response (MDR),
edge computing and data center solutions. AI and GenAI, identity and access management (IAM)
• Digital Workplace Services: Highly personalized, and data security and services to enable clients to meet
experience-led and resilient end-user services, including their compliance and regulatory environment.
next-gen smart service desk, to our clients. • Unified Service Management and Intelligent Operations:
• Networks Services: We enable large enterprises We deliver efficiency and greater supplier management
and telcos to modernize and manage their network synergy, facilitating the assessment of the right service
infrastructure with solutions like SDWAN and private 5G. integration and management model for clients.
Our Differentiators
• Focus on hyperautomation and outcomes. • Platform-centric delivery instead of
Hyperautomated infrastructure services and people-centric delivery
digital solutions by HCLTech, proven automation • Hyper-personalized experience for end users
and delivery platforms powered by comprehensive suite of Fluid workplace
• Resilient and secure services based on robust solutions
cybersecurity frameworks like Zero-Trust and • A global talent workforce with new-age skills and
Digital Identity experience of embracing latest industry-leading
solutions and operating models.
Partners Speak
“
Our partnership with HCLTech helps our clients transform
their offices through cost-effective managed services
“
HCLTech offers a wealth of ServiceNow expertise to the
world’s leading businesses. It is an honor to extend our
that support the ongoing evolution of workspaces. As we partnership to the co-creation of industry-specific GenAI
reimagine the modern office, we are making it easier to solutions that will ignite our customers´ growth engines
support collaboration and productivity among workers, with transformative experiences.”
whether they are in the office or elsewhere.”
Bill McDermott, Chairman and CEO, ServiceNow
Alexandra Zagury, Vice President of Partner Managed and
as-a-Service Sales, Cisco
“ Client Speak
“
Organizations across the globe select the AI-native
Falcon platform to transform and consolidate their
cybersecurity. Our partnership with HCLTech extends In HCLTech, we found a partner who can help us
the reach of the Falcon platform to new customers and innovate and scale effortlessly on a strong cloud
markets, expediting spend consolidation and improving foundation, strengthen our agility and competitiveness
operational efficiencies. We are proud of the success that and help us maximize business value from our cloud
we’re experiencing with HCLTech and are excited about transformation initiatives.”
the opportunity ahead – jointly on a mission to secure the
world’s largest enterprises on cybersecurity’s Anne Hadler, Head of IT Governance and Cross Functional
winning platform.” Services, Siemens AG
“
HCLTech takes a phased approach
to delivering SSS. It develops a clear
understanding of client needs and
evolving market dynamics and trends
to deliver a scalable strategy that
includes a resilient security posture
by design.”
“
HCLTech has successfully
strengthened its workplace
consultancy capabilities with a focus
on experience design and formalized
its commitment to an XLA-based
approach through contractual
commitments with most of its
customers. Extensive investment in
human-first focused IP points to an
ongoing commitment to future-proof
its DWS offer.”
“
In-depth industry know-how and
strong technology delivery models
are the major differentiators of
HCLTech in the U.S. market.”
Corporate Overview 29
Digital Process Operations (DPO)
DPO delivers next-generation operating models that can sustain high levels of speed, agility, efficiency and transformation
within enterprises. We help our clients revolutionize customer experiences, modernize the business value chain end-to-
end, unlock business capital and stay ahead of competition by leveraging our domain expertise, engineering, AI and GenAI
capabilities and best-in-breed partner ecosystem.
HCLTech’s integrated technology-led digital operations model reimagines client’s operations across three broad digital
stacks: digital workforce, digital process and digital technology.
Analysts Speak
Intelligent Document Processing Products PEAK Matrix® Everest Group Banking Operations – Services PEAK
Assessment 2023 Matrix® Assessment 2023
“
HCLTech’s IDP platform EXACTO™, offers robust
digitization, classification and extraction capabilities
“
HCLTech continues to strengthen its position in
established geographies like North America, the UK and
for semi-structured and unstructured documents. The Continental Europe, while making strategic inroads into
interactive assessment generator capability iKnow, which emerging markets like the MEA region. With new client
creates training questionnaires from eBooks and manuals, wins in lending, payments, retail banking and trade
along with capabilities such as generating text summaries finance, HCLTech demonstrates its capabilities in catering
and comparing legal contracts, are key differentiators to diverse financial domains.”
for its IDP solution. The rich domain ontologies in trade
processing, medical document triage and KYC, ability to Sahil Chaudhary, Practice Director, Everest Group
generate synthetic data for improving model performance
and the native web-crawling capability, have been
instrumental for HCLTech to emerge as a Leader on Partner Speak
Everest Group’s Unstructured Document Processing PEAK
“
Matrix® Assessment 2023.”
Vaibhav Bansal, Vice President, Everest Group HCLTech and Automation Anywhere enjoy a strong
partnership to help organizations globally transform
their business by streamlining their complex enterprise
Avasant Banking Process Transformation 2023 RadarViewTM processes and workflows with AI-powered automation to
drive massive productivity gains and cost savings.”
“
Rising competition from fintechs and significant
regulatory pressure require banks to transform processes
Mihir Shukla, CEO and Co-founder, Automation Anywhere
Corporate Overview 31
HCLTech Career Shaper™
HCLTech Career Shaper™ is the cornerstone of our EdTech Business Services and is dedicated to advancing talent
acquisition, transformation and mobility for enterprises, talent development organizations and government skills
initiatives. This dynamic platform serves as both a learning and assessment hub, providing a comprehensive array of
products and solutions.
Career Shaper™ leverages HCLTech’s extensive expertise in IT and engineering services. This comprehensive suite
includes role-based learning programs, an assessment center featuring proctored assessments and hiring tests, a learning
management system, immersive labs, domain-infused Capstones (Capstones are tech projects wherein learners can
solve real world problems and challenges by applying the knowledge and skills they have acquired), intelligent deductive
reports (that include score cards, proficiency reports, user attempt reports, etc.) and customizable learning pathways. These
features are designed to facilitate talent readiness for existing and emerging roles, empowering individuals to adapt and
excel in dynamic environments.
Our Offerings
2 Learning Solutions
Our domain-infused tech-learning-by-doing
5 Talent Advisory Services
Our team crafts and executes a holistic
talent transformation strategy encompassing
approach fosters a low-penalty, safe learning recruitment, skilling and repurposing initiatives
environment, amplifying talent productivity and at scale. We ensure seamless alignment with
learning effectiveness. With our technology our clients’ business visions to drive sustained
role-based learning programs spanning AI, growth and success.
cloud, cyber, data, digital, engineering and more,
individuals are empowered to swiftly adapt to
new roles or enhance existing skills. We bring
in industry practitioners and academicians to
6 Integrated Services/Managed Services
We provide comprehensive support including
platform assistance, cloud management,
facilitate instructor-led skilling sessions. dedicated program managers, coaches,
3
mentors and customized content and reports.
Assessment Solutions
Our assessment platform enables over
150 job-specific assessments, including
hackathons and code jams, tailored for
technology and engineering roles and has
a vast inventory of over 320,000 evaluations
in the bank. We specialize in curating
customized competency-based evaluations
designed for skills-gap analysis, assessing job
readiness and providing personalized career
pathway recommendations.
150+ 20+
• Omni-channel program delivery, seamlessly
integrating a mobile platform to supplement or
complement the web-based learning experience, Tech role-based Organizations in
facilitating enhanced candidate engagement. learning programs G2000 and equivalent
• Expertise from all service lines in HCLTech and assessments companies as clients
to drive continuous innovation, ensuring the
delivery of relevant learning and assessment
programs that meet the evolving needs of 8K+ 3K+
our clients. Concurrency for Concurrent learners
• Domain-infused learning content and multi- hiring tests
disciplinary programs, setting us apart from
the competition.
• Programs spanning entry-level jobs, early Some of our Fortune 500 and Global 2000 clients in
careers, return-to-work, upskilling for continuity, engineering, gaming, publishing, BFSI, healthcare and
cross-skilling for inclusivity and for those who talent advisory have chosen HCLTech’s Career Shaper™ for
want to stay relevant in the digital world. scaling entry-level tech skilling, upskilling for talent mobility,
• Global experience in setting up IT operations, setting up strategic delivery units, etc. Additionally, we have
focusing on localized talent development for established partnerships across key regions including North
global career success. America, EMEA and APAC. Our involvement in government
initiatives to develop local talent, skilling sectorial councils
and large organizations underscores our commitment to
shaping talent transformation strategies.
HCLTech and the National Skill Development Corporation (NSDC) inked a strategic partnership to jointly provide solutions
in the areas of skilling and assessments for educational institutions, enterprises, job aspirants as well as for companies
in the learning and development space. The focus of the partnership is to facilitate adoption of competency-based job
skilling and assessments by all 36+ sectors through standard frameworks approved by the National Council for Vocational
Education and Training (NCVET).
Corporate Overview 33
CloudSMART
HCLTech CloudSMART, a consulting and ecosystem-led strategy, transforms the ways
HCLTech engages with clients to optimize the value of their cloud investments. HCLTech
CloudSMART provides core capabilities to govern, secure and connect clouds while
accelerating the modernization of applications and data to power business transformation.
Our Solutions and Services
Historically, companies were attracted to cloud’s favorable cost models. This cost-based value proposition is being
replaced by positioning cloud as a strategic business enabler. Cloud provides a resilient, agile business platform, enabling
organizations to operationalize technologies like GenAI.
CloudSMART established an expanding base of global clients in the last fiscal year. The consistent growth of our cloud
revenue is driven by investments made in CloudSMART Industry Solutions and CloudSMART Industrialized Services.
Siki Giunta (C), EVP and Head, CloudSMART and Google Cloud Ecosystem at HCLTech, briefing visiting delegates at
AWS re:Invent 2023
Corporate Overview 35
Global Strategic Partnership
to Bring Next-Gen Managed
Network Services to Customers
As we were looking where This is a strategic partnership. On day
we’d want to go with this, one, it helps us service a very large
we decided we wanted to number of Fortune 500 clients for the
bring a partner in who has managed network services through
really deep expertise on Verizon Business. We leverage the
more of the IT side. extensive power and market presence
We wanted to partner of Verizon Business and the telecom
with the best in the world. capabilities they have. It is really bringing
If you look anywhere, you Kyle Malady, CEO, together the best of networking power C Vijayakumar,
will see that HCLTech is Verizon Business and service capabilities that we can CEO & Managing
up there.” offer to our clients.” Director, HCLTech
Verizon Business leadership team with children from HCLFoundation’s Sports for Change program in Chennai
Corporate Overview 37
AI and GenAI
AI and GenAI technologies
are rapidly changing the face
of enterprises, public institutions,
consumers and society at large.
Analysts and experts estimate the
global AI and GenAI market to be worth
$1.8 trillion and $1.3 trillion, respectively,
by 2030. The innovations that AI and GenAI
technologies could ignite for businesses of all
sizes and levels of technological proficiency in the
years ahead are indeed exciting and enormous.
Our full-stack proposition addresses the entirety of an enterprise’s GenAI needs, covering business transformation, business
processes, products, applications, platforms, data, cognitive infrastructure and semiconductor design.
These full-stack capabilities are unparalleled in the market right now, and our flagship offerings of AI ForceTM and Enterprise
AI Foundry, along with our global network of AI labs, are bringing them to life for our clients across the globe.
Our purpose is fueled by empathetic and value-centric approach to customer requirements, thereby rendering best
technology choices that are driven by strategic flexibility. This is what makes us different.
Key Highlights
HCLSoftware empowers 65 of the Fortune 100 and 220 Fortune 500 companies worldwide. Our world-class team and
an unmatched portfolio of innovative, comprehensive software products and solutions drive success as they bring our
business partners and customers into the digital+ economy.
Corporate Overview 41
Clients Speak
“
HCL Digital Experience will further reduce the cost of
ownership while allowing us to keep the software up to
“
HCL DRYiCE is incredible at mimicking human interactions,
and when combined with Generative AI, it creates a whole
date with the latest HCLSoftware has to offer. We are new level of interactive excellence for our employees
excited for what the future holds and look forward to internally! DRYiCE’s AI expertise enabled self-guided issue
advancing and improving everyday life.” resolution and enhanced analytics, leading to informed
decisions and increased productivity.”
Rick Fryar, IT Architect, 3M
Geoffrey Wright, Global Solutions Owner, Employee
Experience, Mondelez
Analyst Speak
The Forrester Wave™: Unified Endpoint Management, Q4 2023
“
HCL BigFix Workspace is the newest enhancement to the HCL BigFix product line; it provides comprehensive management
over workstations, laptops, mobile devices and servers. HCL BigFix has a fantastic reputation for solving real customer
problems, which contributes to the company’s market-leading NPS, client retention and net-revenue retention numbers.”
The Forrester Wave™: Static Application Security Testing, IDC MarketScape: Worldwide Omnichannel Marketing
Q3 2023 Platforms for B2B Enterprises 2023 Vendor Assessment
“
HCL AppScan has the largest coverage of languages and
frameworks, including Rust, Dart, and ABAP. In addition,
“Scalability and global reach make the platform well
suited for businesses with large customer bases or global
HCL AppScan’s “bring your own language” feature meets operations. The company has the capabilities to handle
any customer need. Many out-of-the-box policies, rules complex omni-channel marketing initiatives and provide
and customizations are possible. Users can choose scan localized support across different regions.”
speed versus coverage when creating a scan.”
Gerry Murray, Roger Beharry Lall,
Janet Worthington, Senior Analyst, Forrester Research Director, Research Director,
Marketing and Sales Advertising Technologies
Technology, IDC and SMB Marketing
Applications, IDC
Our Partners
Hyperscalers
Channel Partners
Tech Partners
Market Growth Opportunities: HCLSoftware will continue Hybrid Data Cloud, with a range of data platforms,
to expand its footprint in high-growth markets across approaches and capabilities to choose from
Africa, the Middle East and India. We are targeting
opportunities to support high-growth market potential by
partnering with businesses and governments to further Intelligent Operations Cloud, melding all of our
nurture the global technology ecosystem. automation assets into globally scalable, AI-enabled
secure cloud solutions
Knowledge and Innovation Investment: HCLSoftware
has made substantial investments in India and offers
numerous built-in-India software solutions from which
customers benefit worldwide. Through the Make in India Security and Compliance Cloud, enabling
initiative, HCLSoftware continues to accelerate its focus observability, remediation and analytics across
on knowledge and innovation. security and compliance
Boasting a dynamic array of software solutions that have consistently delivered success for our clients, our partners and
ourselves, HCLSoftware has emerged as a market leader. Looking ahead, we are armed with cutting-edge technology,
unmatched human talent and robust business partnerships, all strategically aligned to thrive in the flourishing digital+
economy through strategic investments in its most promising frontiers.
Corporate Overview 43
Supercharging
Progress for
our People
Enabling Our People to Find Their Spark
Our 227,000+ people propel our progress everyday through their passion and commitment.
They help us create differentiation in the market. We are focused on attracting the best
talent and helping them find their spark by providing them with empowering and inclusive
workplace experiences.
Corporate Overview 45
Our Talent Strategy in the AI Era
Our Efforts in Skill Development The companies best suited to achieve success put
upskilling and training at the core their agenda. This is
93%
are seeking to gain
• To openly leverage internal talent exchange platforms
Employee trained in
core skills 8M+ for job rotations and for wider global experience that can
help build new skills
Total person-hours
• To start their career early (for some as early as high
invested in training
school) to stay ahead of the curve and develop skills in
line with what industry demands
Key Programs
Certified People Manager Program TalentXchange
Launched in April 2023, this certification program equips TalentXchange is HCLTech’s talent mobility program. It’s
people managers with an effective mindset, skillset and an AI-powered talent marketplace that helps employees
toolset to foster inclusive leadership and do meaningful, search and apply for new roles and opportunities within
development-focused performance conversations. By the company. The program offers internal growth
effectively conducting daily interactions, managers can and mobility opportunities based on evolving career
set clear goals, exhibit care, recognize performance and aspirations.
increase engagement levels. The program has three levels:
Foundation, Intermediate and Advanced certification. Over the past year, the platform has facilitated the
submission of applications for career transfers by 36,000
In FY24, 5,100+ managers completed Foundation level individuals.
while 2,000+ are enrolled in the Intermediate level and
are progressing toward certification. At HCLTech, we believe that we must focus on both
upskilling and reskilling our employees to meet the needs
MentorMe of processes refactored by GenAI.
HCLTech’s MentorMe is a platform where employees,
Aspire
managers and leaders come together to share knowledge
and experience for mutual enrichment and development. Aspire learning paths offer organization-wide digital
MentorMe connects colleagues to share their expertise and emerging technology self-learning courses to help
while building interdepartmental networks and creating employees become digitally savvy. These technologies
a supportive team culture. Through a profile-matching include AI, GenAI, machine learning, cloud computing,
algorithm, mentees can find mentors who can provide data analytics, robotic process automation and more.
expert advice on the subjects and skills they need,
Aspire has a global uptake of ~14,000 employees in last
whether for their current role or next role.
four months.
HCLTech Chairperson Roshni Nadar Malhotra at the HCLTech CEO & Managing Director C Vijayakumar
inauguration of our Morocco delivery center inaugurating our global delivery center in lasi, Romania
24,000+ 20
People Nearshore countries
500+ 90%+
Clients trust Local talent
HCLTech nearshore
locations
A celebration at our Lucknow office
HCLTech recently partnered with the National Skill Development Corporation (NSDC), the principal architect of India’s skill
ecosystem, to expand the program’s accessibility even further. HCLTech will spend the next few years educating high school
children in advanced technologies, preparing them for the constantly changing prospects in the IT industry. NSDC and
HCLTech have jointly certified these programs.
Corporate Overview 47
HCLTech’s Employee Resource Groups: Driving Employee-led DEI Progress
Our goal is to nurture groups within our organization that create a deep sense of belonging. Our Employee Resources
Groups (ERGs) give our people a community resource to gain connection, emotional support and strategic and professional
guidance system of interwoven communities that supercharge our global family.
Featured Programs
24% Inclusion Lab: The focus is to enable our leaders with resources that can help
to incorporate Inclusion into an organization’s values to guide behaviors and
Increase in leadership gender
diversity in the last five years invite senior leaders to embody inclusive leadership that further cascades into
managers and their teams. It establishes accountability framework for non-
inclusive behaviors and integrate inclusive leadership capabilities.
24% Inclusion @ Scale: It highlights the essence of micro-learning nuggets that are
Increase in team members short video modules to ensure continuous education, increased awareness and
with disabilities sustained application of inclusive practices on the go.
We are proud to have empowered more girls to attend Transforming rural communities
school, more women to earn a livelihood and more Samuday, HCLFoundation’s biggest rural development
para-athletes to overcome their disabilities and become program, reflects its commitment to crafting replicable
champions. 35,000+ students reached (49% girls) and and scalable models of transformation.
48 para-athletes have been supported through Sports
for Change initiative since inception. The program has benefitted more than 2.4 million people
across 619 gram panchayats in Hardoi, Uttar Pradesh and
Our efforts translated into flourishing biodiversity — more in Thoothukudi, Tamil Nadu.
trees planted, more water bodies rejuvenated and more
animals treated and saved.
Key Achievements*
72,000+
Acres of land greened and brought under
community management
2M+ 81B+
Saplings planted Liters water harvested
500K+ 13,500+
Tons waste PwDs reached since
managed FY19-20 (35% female)
420K+ Dr. Nidhi Pundhir (C), Vice President and Global Head, CSR,
People reached during disasters (supported basic HCLTech on ground assessing flood situation in Chennai
needs — food, relief material, dignity kits etc.) post cyclone Michaung
Since inception, Uday has cumulatively reached through A community health worker offering guidance to a new
NGO partners over 1 million participants, of which 57% are mother on child healthcare
female, ~2,200 persons with disability, across 92 slums.
Corporate Overview 51
With five years of impactful implementation in Noida, Special Initiatives
the program has transformed Noida into the cleanest
city in Uttar Pradesh and 14th overall in India, according
to Swachh Surveksan 2023. Noida also received Water+
certification and 5-star rating in Garbage Free City
category under the survey.
828,100 17,973
HCLFoundation are being trained in making utility products
out of wheatgrass as a means to generate employment and
fight stubble burning
Corporate Overview 53
CSR Initiatives in Europe and APAC
UK
Australia
UK
HCLTech UK volunteers came France
together for the London Bridges Australia
Walk, raising funds for the charity HCLTech was sponsor of the Jane
of their choice. France McGrath High Tea for the third
HCLTech’s CSR team in France visited consecutive year to raise funds
HCLTech UK celebrated a decade
the iHOPE Institut d’Hématologie et to support breast cancer victims.
of partnership with the Prince’s Trust.
We work for a better future for the d’Oncologie Pédiatrique, in Lyon to HCLTech Australia formalized
disadvantaged young adults in the make the children smile. The team the endorsement of Innovate
UK through sponsoring the Get distributed gifts among the little Reconciliation Action Plan. This will
Started with Technology Programs ones, bringing them cheer. The gifts now serve to ensure that HCLTech’s
for 200+ young adults. Senior were arranged by the generous future efforts deliver positive
HCLTech executives joined for a donation provided by HCLTech CSR and lasting impacts with and for
walk from Hampton Court Palace France team. Aboriginal and Torres Strait Islander
to Buckingham Palace raising over people and communities.
£2.7K for the Trust. Romania
Key partnerships with Salvati Copii
Sweden lasi, Little People, FEBA (European
HCLTech was a proud partner of the food Bank) in Romania.
Göta Traneberg Club Day for the
third consecutive year, celebrating HCLTech contributes and supports
our enduring commitment to children’s educational journey
Stockholm’s youth ice hockey from kindergarten to high school
club, Göta Traneberg IK Hockey to as well as volunteering with our
empower girls and young women own employees’ knowledge in the
in sports. educational Caravan program and
Semimarathon events that Salvati
Singapore
Poland Copiii Iasi is organizing.
HCLTech employees in Krakow, HCLTech collaborates with Little
Poland participated in the Poland People to create a positive impact APAC
Business Run (PBR), the largest in the little patients’ life at the HCLTech sponsored student groups
charity run in Poland, organized for Oncology Hospitals in Iasi and from Singapore University of
people with physical disabilities. The Bucharest and support through Technology and Design to develop
income from the run is allocated to creating rooms for treatment as innovations and then travel to an
the purchase of prostheses or other well as give the necessary supplies ASEAN destination to implement
orthopaedic supplies, rehabilitation for treatments. these innovations.
and psychological consultations for
the beneficiaries of the run and the HCLTech supports FEBA through HCLTech supported local artistes in
charges of the Poland Business Run donations as well as volunteering Singapore for an exhibition at the
Foundation. HCLTech employees in at food collection events. National Gallery Singapore.
Poland also came together for
a blood donation drive.
Pact
Act
Our relationships go beyond
We understand that impact a formal contract with our
starts with us. We act in the stakeholders. We are working Impact
most responsible and for a sustainable future,
sustainable manner. in collaboration with our We focus on creating
We ensure we use every clients, partners, employees, sustainable, long-lasting
resource efficiently to communities and all other impact through all our
maximize value. stakeholders. initiatives and activities.
We have prioritized specific environmental, social and governance (ESG) areas of our business and operations to maximize
our contribution to the UN Sustainable Development Goals (SDGs). We support and help activate the communities and
societies we operate in. And we focus on creating sustainable, long-lasting impact through all our activities and initiatives.
Integrating Digital Technology and Sustainability: By Data with Purpose: We uphold rigorous data privacy and
combining technology and human ingenuity, we aim to cybersecurity standards to protect the information of
accelerate progress for our clients, communities and the our clients and stakeholders. Our comprehensive data
planet. Our focus is on developing sustainable digital management program adheres to global cybersecurity
solutions that empower our clients to operate in an eco- frameworks and privacy principles, ensuring the security
friendly manner and advance their sustainability goals. and integrity of data.
Progress for a Better Planet: Addressing climate change is Empowering Communities: Our corporate social
a top priority for us, and we are committed to minimizing responsibility (CSR) initiatives aim to empower and uplift
our ecological footprint through proactive environmental the communities where we operate. Guided by global
initiatives. Our go green efforts focus on energy and CSR policies, we engage in activities that promote socio-
water conservation, reflecting our dedication to making a economic development and environmental advancement,
positive impact on the planet. aligning with our commitment to responsible progress.
Key Achievements
Social Goals
• Improve the ESG knowledge and skills of employees
• Improve gender diversity in workforce, with 40% women
employees by 2030
• Increase gender representation in senior leadership roles
to 30% by 2030
Davos Dialogues
HCLTech Chairperson Roshni Nadar Malhotra joined the discussion with Tharman Shanmugaratnam, President of Singapore, and
other thought leaders at WEF 2024
HCLTech leaders with Heroes of Progress awardees Santhosh Jayaram (first from right) during the panel
The HCLTech pavilion in Davos during the World Economic Forum 2024
Client Imperatives
As global enterprises adapt to the evolving technology landscape and seek strategic partners to help them achieve their
digital transformation goals, we spot six key themes:
Digital Business Services help clients transform their value Digital Foundation Services
chain through five focus areas: HCLTech’s Digital Foundation Services (DFS) form the
bedrock of our clients’ digital transformation journeys.
• Digital Consulting helps enterprises re-imagine We offer next-gen AI- and hyperautomation-led, secure,
their value chain with experiences at the core, to resilient and reconfigurable solutions for IT infrastructure.
deliver innovative solutions. We offer experience We are a trusted advisor and partner for leading G2000
design, industry capability definition, agile delivery companies, helping them manage and transform their large
transformation and organizational agility, empowering and complex IT infrastructure. Clients choose our services
clients to reimagine their enterprise value chain. for our proven ability to execute at scale and deliver stated
• Custom Application Services help clients redesign business benefits on time.
and modernize their applications and platforms via
composable architectures, microservices and cloud- The DFS offerings cover five areas:
based application consumption.
• Hybrid and Multicloud Services focus on private and
• Commercial Application Services focus on enterprise
hybrid cloud, cloud-native, multicloud deployments, edge
products and platforms, software-as-a-service,
computing and data center solutions. We collaborate
customer engagement platforms and business
with leading hyperscalers including Microsoft, AWS and
integration services. These services generate intrinsic
Google, for delivering next-gen solutions and offerings to
value for clients through significant ROI and business
our customers.
outcomes across the enterprise.
• Digital Workplace Services provide highly personalized,
• Data and AI Services facilitate the enterprise to
experience-led, resilient end-user services, including
modernize data, simplify insights and scale AI to
next-generation smart service desk.
reduce tech debt, enhance data velocity and trust,
deliver actionable insights and provide personalized • NextGen Networks Services enable large enterprises
experiences to transform human experiences and and telcos to modernize and manage their network
operations with AI. infrastructure, including solutions like SD-WAN and
Private 5G.
• Application Management Services with our digital
execution framework FENIX 2.0 and ASM 2.0 proposition • Cybersecurity and Governance, Risk & Compliance (GRC)
focused on next-gen operating model transformation Services offer next-gen security solutions, including XDR/
across global enterprises. MDR (Extended/Managed Detection Response) and IAM
(Identity and Access Management) and help clients meet
their compliance and regulatory requirements.
ITBS Outlook
Overall, enterprise IT spending is expected to remain healthy, which bodes well for each segment of ITBS. As digital
transformation remains paramount for enterprises, we are well positioned to capture additional market share and
continue to deliver impactful transformation for our clients and stakeholders. Digital Business Services’ outlook is
positive as we continue to see robust growth in value chain transformation, modernization and cost efficiencies
through consolidation and cloud solutions. We anticipate strong demand for Digital Foundation Services, particularly
in cloud, employee experience and cybersecurity. DPO is expected to continue growing by leveraging GenAI to
reimagine business processes across customer value chain and drive business outcomes.
This segment delivered a revenue growth of 1.6% YoY in constant currency and an EBIT margin of 19.3% in FY24.
HCLTech ERS secured several large contracts across (IC) aimed at driving data center transformations for a
products, platforms and end-to-end engineering services, prominent hyperscaler. These efforts have reduced their
reflecting the high demand for our digital engineering reliance on merchant silicon, enabled faster market entry
capabilities. Our successful client projects include the and resulted in an 85% decrease in total cost of ownership
development of GenAI solutions for integrated circuits (TCO). Additionally, we engineered a virtual reality device
HCLTech has, over four decades, built an organizational to seize novel opportunities, mitigate unexpected risks,
culture of empowerment and innovation. To unleash the a practice that we call Ideapreneurship. In FY24, over
creative potential of our people, our strategic definitions 29,000 Ideapreneurs leveraged the Value Creation Portal, a
are not fancy, but rather simple and clear. We set forth grassroot innovation platform, generating 17,000+ ideas, of
a small set of priorities that are vital to our success which 7,800+ ideas blossomed into initiatives, culminating
and empower our people to use their creative spark to in a staggering $1.4 billion in customer-acknowledged
execute those priorities passionately. Our leaders have value. Our culture of execution and innovation guided by
the responsibility to translate strategy into guidelines that strategy is our recipe for supercharging progress.
are simple and flexible enough to execute. Aligned to this
approach we have identified five medium-term strategic Make Talent the Center of Every Decision
objectives, mentioned earlier in the report. As we serve some of the world’s best-known businesses,
The following fundamentals help us pursue and achieve we enable our people at all levels to enhance their skills,
those strategic objectives: gain a distinct advantage and amplify their potential.
We know that helping our clients stay on top starts with
putting our people first. Our business model, operating
Leverage Our Culture of Empowerment structures, hiring and talent strategy are aligned to the
and Innovation personal and professional aspirations of our people. Our
Our culture is both optimistic and realistic, which helps employee value proposition, “Find your Spark,” is built on
us balance between ambitious goals and impeccable four tenets:
execution. Our simple, clear strategy unlocks the passion
and spark in each employee, promoting empowerment, • Embracing next-gen work environment and culture
entrepreneurial leadership and bold actions that lead to • Creating job enriching experiences
successful execution and strong performance. We also • Delivering employment that fuels confidence
encourage our employees to innovate and suggest ideas
• Providing exciting employee experiences
Strategic Objective 1
Strategic Objective 2
HCLTech views its reporting managers as the primary We continuously benchmark our efforts in diversity,
enablers of positive employee experiences. We support equity and inclusion (DEI). We are proud to have received
and train managers to succeed in this crucial role through numerous accolades.
a program of 360-degree assessments, which has been
in place for over a decade. Attrition percentage is a good DEI Awards Received by HCLTech:
indicator of the efficacy of these initiatives, and the • Included in Top Regional Companies 2023 Index
improvements achieved in the last 12 months validate by DiversityInc’s Specialty Lists: Recognized for our
that we have created a positive impact. commitment to workplace fairness, equity and inclusion,
highlighting our impact in specific geographic areas.
Collaboration and a dynamic work environment are a way of life for HCLTechies
Strategic Objective 3
HCLTech’s services revenue growth of 5.4% had significant contributions from all major
verticals, led by the Financial Services vertical, which grew by 12.1%, and the Manufacturing
vertical, which grew by 9.8%, in constant currency. In terms of geographic revenue growth,
our biggest markets the Americas and the Europe registered 6.8% and 5.5% growth,
respectively, in constant currency.
$100 million+ 19 22
$50 million+ 46 46
Key Wins
HCLTech won 70+ large deals in FY24 across services and state-of-the-art solution for real-time ESG reporting
products. Here are a few notable wins across each vertical: and analytics tools using GenAI, deploying the Net-Zero
Intelligent Operations solution.
Financial Services
• A Europe-based global financial services provider Life Sciences and Healthcare
eexpanded its partnership with HCLTech to launch • A Fortune 50 healthcare company selected HCLTech
a new service offering, including digital payments as the strategic partner for managing its end-to-end IT
platform development, customer service, operations infrastructure, cloud and security services, consolidating
and financial crime prevention (FCP). services from multiple vendors.
• A US-based financial services company partnered with • A US-based healthcare provider selected HCLTech to
HCLTech to expand the scope of data services for its develop multiple GenAI-based solutions for strategic
insurance division, including cloud migration, platform use cases to enhance clinician efficiency.
modernization, data management and governance.
Technology and Services
Manufacturing
• A US-based technology company selected HCLTech as
• A Fortune 500 manufacturing company expanded its
a strategic professional services partner to help drive
partnership with HCLTech to manage the engineering
product adoption and enable business growth. HCLTech
application landscape and deploy AR/VR-based
will provide product implementation, cloud migration,
experience management solutions for an enhanced
site reliability engineering and other associated services
end-user experience for the global employee base.
to global marquee customers of the client.
• A US-based chemicals manufacturer partnered with
HCLTech to enhance its sustainability efforts with a
HCLTech CEO & Managing Director C Vijayakumar interacting with client representatives at
the Customer Advisory Board meeting in Lisbon, Portugal
Strategic Objective 4
HCLFoundation collaborates with NGOs to offer educational opportunities to the differently abled
Strategic Objective 5
Risk Committees
• Lead the risk management initiative
and Management Risk and Compliance • Ensure key risks are brought down to acceptable levels
Apex Committee (RCAC), • Assist the Board and the Executive management in determining
Global Head of Risk & Compliance organization’s ERM objectives and direction
• Implement risk reporting mechanism
Strategic Risks
Business Model HCLTech operates in a fast-paced • Our Strategic Risk & Opportunity Management (SROM)
industry. The inability to keep up with framework, led by our Strategy Office helps scan signals and
changing client needs, attracting identify risks and opportunities ahead of time. Such signals
quality talent and adapting to evolving are evaluated for their strength, scope of impact, time horizon
operating models can affect business to impact, etc. Such identified trends are then planned
growth. Additionally, emerging through a strategic planning process and enabled for
technologies such as GenAI pose a execution. Timely identification and impact analysis facilitate
threat to the existing business model the creation of initiatives to mitigate the risk or realize the
and also an opportunity to offer benefit from an opportunity.
new services.
Portfolio HCLTech recognizes the risk posed • As a best practice, we test our portfolio for concentration
Concentration by concentration be it within specific risk at regular intervals on various dimensions. We use
business segments, industry verticals diversification as one of the key tools to mitigate risk as well
and regions. An adverse event as propel growth.
impacting any of these dimensions
could have a material impact on the • We try to maintain a healthy balance and avoid over
company’s performance. dependency across dimensions like verticals, clients,
geographies, and business segments., For example our
client base and revenue share across verticals is well
spread. Revenue contribution from top 20 clients is
less than 30%, we have reduced regional dependency
by expanding into new geographies and have evolved
our offerings portfolio and have even strategically
strengthened our Software portfolio.
Business HCLTech faces risk from constraints on • HCLTech continuously monitors the global environment
Delivery service delivery due to technological and works closely with advisors, clients, partners and
limitations, pandemics, geopolitical governments to minimize risk related to its delivery model.
developments and the lack of
availability of talent. Any of these • To access the best talent and develop service-delivery
factors can adversely impact resilience, we have expanded into new locations in Asia
the company. Pacific, Eastern Europe, Latin America and India through
our New Vistas (NV) and nearshore initiatives.
Competition HCLTech operates in a fiercely • Most efficient service providers will continue to fare well
competitive market with numerous in this competitive yet large market. Execution and client
companies vying for the same clients. satisfaction will be the defining parameters for becoming
Additionally, we face competition from the preferred partners of enterprises.
management consulting, advisory
firms and GCCs (Global Capability • HCLTech’s dedication to nurturing its relationships with
Centers) that are emerging as strong clients is reflected in our consistently high CSAT scores,
players in digital transformation which are well above the industry average year after
services. This increased competition year. Our high client satisfaction scores result from our
could cause us to lose clients and differentiated offerings, our ability to adapt to new trends
market share. and technologies to meet our clients’ changing needs and
our impeccable execution.
Ecosystem Today’s business world is ecosystem- • HCLTech has mastered the art of building and managing
driven. HCLTech works with its ecosystem partnerships as a pioneer in this approach for the
ecosystem partners to drive last many decades. We have a dedicated organization that
innovation, build new offerings and works on this as a business opportunity.
co-innovate to solve client challenges.
Services and solutions provided in • HCLTech maintains good relationships with current
conjunction with ecosystem partners ecosystem partners and, through a systematic approach,
contribute a significant portion of identifies and forges partnerships with emerging players to
HCLTech’s revenue. Failing to build stay relevant.
and manage relevant ecosystem
• HCLTech, with its vast ecosystem of partners, provides
partnerships may impact attracting
its clients the flexibility to choose from multiple options.
and catering to G2000 and
For example, HCLTech has partnerships with multiple
equivalent clients.
hyperscalers and OEMs.
Brand and HCLTech has a global footprint in 60 • The company partners with an online reputation
Corporate countries. The company is exposed to management agency and deploys advanced digital tools
Reputation brand and corporate reputation risks to track mainstream and social media channels to monitor
in the form of negative or inaccurate coverage and conversations relating to HCLTech. A social
media reports or social media posts media policy is also available to employees on Dos and
by internal and external stakeholders. Don’ts when it comes to social media.
The inability to track and respond
in time to this potential negative • The company has implemented a robust crisis
communication can harm HCLTech’s communications management framework to identify and
corporate reputation among respond to any potential crisis worldwide. HCLTech has a
key stakeholders such as clients, global crisis communications agency on record and PR
employees, investors and partners. This agency partners in multiple GEOs that enable it to
could lead to loss of business from respond to any crisis 24/7. It also conducts simulation
clients and reduced capacity to attract exercises for crisis communication with key stakeholders
top talent. within the organization.
Default or HCLTech’s credit risk is concentrated • HCLTech evaluates its clients’ financial reliability by
Credit in cash and bank balances, inter- analyzing their financial performance, current economic
corporate deposits, customer trends, historical debts and customer receivables. This
receivables, finance lease receivables, ongoing evaluation process helps in mitigating the risk.
investment securities and derivative
instruments. The company’s clients
are primarily corporations based in
the US, Europe and other geos, so its
receivables are concentrated in these
countries. All financial instruments
mentioned above carry a risk of non-
performance by counterparties.
Currency HCLTech generates most of its • HCLTech uses foreign exchange forward contracts and
revenue from clients outside of India a combination of options to mitigate the risk of foreign
and receives payments primarily currency fluctuations on its net receivables/payables and
in foreign currencies. Similarly, as forecasted transactions in certain currencies.
HCLTech has delivery teams based in
various countries, most of its costs • The company’s Board establishes prudent governing
are also denominated in foreign policies and processes that determine the duration of
currencies. This situation puts hedges, the percentage of risk to be covered and the
HCLTech at risk of financial loss due counterparty risk to be assumed.
to changes in exchange rates.
Acquisition and HCLTech makes strategic business • Our governance program includes a robust mechanism to
Integration acquisitions from time to time. The ensure regular reviews at multiple stages starting from the
success of these acquisitions hinges deal stage to integration, with participation from Line of
on effective integration and realizing Business leadership to Executive Management to the Board
synergies with HCLTech. Internal of Directors, to address issues effectively.
factors as well as external factors
beyond our control can also play a • HCLTech’s robust integration and performance management
role. These factors may include the risk framework enables the acquired businesses and HCLTech
of impairing goodwill, failed synergies to achieve the acquisition objectives. Our Integration and
and other intangibles if integration is Performance Management Office (IPMO) manages the
not handled effectively. Additionally, integration process and ensures value creation.
a lack of integration process can limit
the ability to capture synergy benefits.
Tax HCLTech is subject to taxes in • HCLTech employs specialized tax teams that keep abreast
numerous jurisdictions worldwide of the latest tax developments in different countries and
and benefits from tax advantages in implement appropriate tax planning strategies based on
India and other countries. Changes to changes in tax laws.
tax laws in India and other countries
where HCLTech has a significant • To mitigate tax risks associated with transfer pricing,
presence could impact the company’s we have established advance pricing agreements in
effective tax rate. several countries and periodically review them with
external consultants.
As HCLTech operates in multiple
jurisdictions, transfer pricing
arrangements among legal entities in
these regions are subject to review by
various tax authorities.
Operational Risks
Talent Managing talent and meeting the • HCLTech has developed a robust strategy for hiring and
Management ever-increasing demand for talent making entry-level talent productive worldwide. Our
and poses a significant ongoing risk to comprehensive training strategy is designed to meet
Development the company. HCLTech faces the risk the needs and goals of all employees, encompassing
of failing to fulfill resource demands professional, technical, functional and leadership
due to a talent shortage, which could development. This approach is crucial for mitigating the
negatively impact top-line growth and risk of an unprepared leadership pipeline due to insufficient
organizational expansion. Furthermore, development and succession planning.
the risk of higher attrition rates could
equally affect delivery capability and • We have implemented various initiatives to attract, engage
growth plans. Additionally, legislative and retain a stable, content and diverse multi-generational
changes restricting work visa employee pool.
availability and deglobalization
• To mitigate the potential effects of legislative, HCLTech has
could impact further.
strategically reduced its reliance on work visas by recruiting
more local talent. This approach has led to one of the
industry’s highest local talent ratios. Furthermore, leveraging
nearshore centers and focusing on onshore delivery has
minimized our dependency on work visas.
Service Delivery HCLTech recognizes the risk of failing • HCLTech employs an integrated business planning and
Commitments to comply with terms and conditions, execution process in which the sales and delivery teams
including meeting contractual regularly engage with clients to ensure the seamless
commitments and service level execution of engagements within SLAs. The company
agreements (SLAs) with its clients. has a robust cadence mechanism, CREST, with extensive
This is considered a significant leadership participation to identify and address any issues
enterprise risk, emphasizing the ahead of time. We also use Account Customer Satisfaction
need to effectively identify, monitor (ACSAT) at an account level and Project Customer
and report on SLAs to relevant Satisfaction (PCSAT) at the project level to mitigate the risk
stakeholders. The COVID-19 pandemic, of failure to meet service delivery commitments.
geopolitical dynamics, the Russia-
Ukraine conflict, the Israel-Palestine • We have implemented a robust vendor risk management
conflict and related events have framework to minimize the potential business impact to
highlighted the disruptions resulting us and our clients arising from breaches and liabilities that
from supply-side shortages and may occur when leveraging third or fourth parties (vendors,
logistics-capacity constraints. suppliers, contractors or service providers).
Cost HCLTech recognizes effective cost • HCLTech’s control processes include frequent
Management management as a crucial aspect of benchmarking and delivery restructuring, enabling the
our operations, particularly during organization to remain cost competitive. We also have a
periods of higher inflation. Poor seamless view of demand and supply to ensure any genuine
budget planning, inaccurate cost cost increases due to external factors are passed on to
estimation and external factors such clients at the appropriate time through billing rate
as rising costs of talent and other increases in our pricing structure.
resources can all contribute to the
risk of cost overruns.
Internal Lack of processes or poorly designed • HCLTech has a plethora of robust internal frameworks and
Controls and processes and controls in HCLTech processes that are monitored in numerous ways to evaluate
Processes can lead to operational inefficiency their impact. We also have regular audits to ensure process
and impact business. quality and adherence to required processes.
Operational HCLTech faces a fundamental risk if it • HCLTech has strong internal processes and efficient
Agility is not operationally agile. This means resources to ensure smooth operations and high agility.
it may not be able to respond and Our Ideapreneurship-led culture empowers leadership and
adapt to changing market conditions managers to respond to changing market conditions in line
or meet various stakeholder with our purpose and strategic objectives. Our history of
preferences, including clients, success through this approach is evident in our well-trained
employees and the community. This people who know how to be agile without increasing our
lack of agility could result in significant exposure to risk.
financial losses and negatively impact
the company’s brand.
AI, GenAI The implementation of AI/GenAI • HCLTech has developed an enterprise-level strategy and
applications presents a series of AI Risk Management Framework, integrating best practices
risks, including data, privacy, security from global standards and guidelines, including the EU AI
and reputational concerns. These Act (March 2024) and ISO/IEC 42001. Key components of
applications process a vast amount the framework include:
of organizational data. They also
generate new data, which may be – Addressing potential strategic business risks and outlining
susceptible to biases, be of poor mitigation measures.
quality, or lead to unauthorized access – Emphasizing self-regulation and adherence to
and loss. The outputs produced Responsible AI principles.
by AI can lead to inaccuracies, – Ensuring a seamless linkage between the AI development
compliance violations, copyright lifecycle and the AI Risk Management lifecycle.
issues, breaches of contracts and
– Crafting a detailed adoption roadmap for the framework.
ultimately, reputational damage to
the organization. Additionally, there is – Providing clear usage guidelines for stakeholders.
a concern that bad actors could use
this technology to create convincing • The AI Governance Committee, formed at the HCLTech
deepfakes of company representatives leadership level, monitors the framework to ensure
or branding, which could result in alignment and compliance.
significant reputational harm.
Information and As a global IT services provider, • HCLTech has implemented a robust and comprehensive
Cybersecurity HCLTech faces significant information Information Security Management System (ISMS) to ensure
and cybersecurity risks, particularly the highest order of cyber preparedness across the firm.
regarding client and company data
protection. The risk of data breaches • It has hired qualified cybersecurity professionals and
due to inadvertence, negligence and invested in high-end security technology solutions.
intentional acts of employees can Additionally, we conduct periodic internal and external
have a significant negative impact on audits to assess our preparedness. We have obtained third-
HCLTech’s business. party certifications such as ISO 27001, SOC1, SOC2 and PCI
DSS where required to demonstrate our commitment to
cybersecurity.
Business HCLTech’s reputation as a leading • Our business continuity program collaborates seamlessly
Continuity technology company depends on its with our crisis response system, guaranteeing a swift and
resilience to disruptions and ability efficient reaction to any disruptive occurrence arising from
to adapt to a complex and rapidly human actions or natural causes that could potentially
changing global risk landscape. affect our business operations.
Business continuity is critical to our
ability to deliver services to clients. • As a forward-looking organization, HCLTech continuously
Failure to meet contractual continuity enhances our business continuity and crisis management
requirements due to a lack of initiatives to boost preparedness and adapt to the
preparedness can negatively impact constantly evolving threat landscape. Resilience is an
an organization’s ability to provide integral part of our operations, and we are always working
uninterrupted service. toward embedding it across all aspects of the organization,
including work, workforce, workplace, business operations,
technology, supply chain and leadership.
Geopolitical HCLTech faces risks from global • HCLTech has set up a framework to monitor geopolitical
events, such as the ongoing Russia- risks continuously using the PESTLE framework. This allows
Ukraine, Israel-Palestine, China- for proactive measures to be taken in response to macro
Taiwan and other conflicts, as well developments. The framework is designed to work in
as potential sanctions from OFAC tandem with our crisis response program, enabling us to
(Office of Foreign Assets Control) respond effectively and timely to critical events arising from
on China and Iran, which can have geopolitical developments.
significant domestic and global
economic implications. • We have been expanding our business across various
countries to minimize dependence on any single country
Any future global economic or for revenue growth and service delivery. Additionally, we
political uncertainties may further have implemented a strategy of hiring local talent through
exacerbate IT spending reduction, various internal programs, which helps mitigate the risk of
postponement or consolidation, any adverse impact on the business due to restrictions on
contract terminations, project the free mobility of staff.
deferrals and client purchase delays.
Such uncertainties can also affect • We strategically invest in a flexible talent model of onsite,
the industries that drive a substantial onshore, nearshore and offshore resources to address
portion of HCLTech’s revenue. these concerns and empower the best to solve client
Heightened geopolitical situations business challenges.
among the major economies may
also impact HCLTech’s ability to grow
holistically across regions.
Environment HCLTech recognizes that ESG • As a responsible corporate citizen, HCLTech is committed
Social risks pose a critical challenge to to managing ESG risks and has integrated ESG
Governance its business operations. Failure to considerations into its overall risk management program.
(ESG) effectively manage ESG risks can The board and management at HCLTech are responsible
lead to reputational damage, loss for identifying and mitigating ESG risks. Our program is
of business opportunities and designed to identify and address ESG risks that could
potential regulatory non-compliance, impact our financial performance, reputation and ability
which can significantly impact to achieve our strategic objectives.
HCLTech’s financial performance
and long-term sustainability. • We have enhanced the risk integration and the relevant
risk management program to align with our commitment
to supercharge progress for communities and the planet,
and to support global environmental and sustainability
objectives. Please refer to the Sustainability section for more
information on our program and key ESG risk factors.
Privacy HCLTech’s operations have expanded • HCLTech has established a robust privacy information
significantly, increasing the scope management system to safeguard personal data and
of processing personal data of ensure compliance with applicable legal, regulatory
individuals, vendors, contractors and and contractual obligations regarding data privacy and
enterprises. Furthermore, the evolution protection.
and use of artificial intelligence have
increased the risk for organizations. • Our privacy information management system includes
Privacy laws across different countries components such as global governance, policies and
are stringent, dynamic and varied, procedures, training and awareness programs, privacy
especially regarding healthcare and impact assessments, privacy by design, data mapping, third-
financial data. The privacy landscape party contractual oversight, incident management and a
is continuously shifting as governing global privacy compliance monitoring mechanism. These
bodies worldwide scrutinize the components ensure that we have the necessary capabilities
adequacy of privacy laws and to support global privacy compliance in an ever-evolving
regulations. Additionally, case law and regulatory space that requires constant monitoring of
privacy actions that individuals and regional privacy compliance variances.
enforcement agencies bring further
• A Global Privacy Officer leads our privacy team, which
impact the privacy landscape. Non-
consists of Regional Privacy and Data Protection Officers.
compliance with these applicable
HCLTech holds industry-recognized certifications and
privacy legislations poses a significant
accreditations. An external global data protection officer
risk to HCLTech.
provides oversight by independently reviewing and reporting
on the measures in place for privacy compliance. HCLTech
is investing in technology solutions, including AI, to mitigate
privacy risks.
Intellectual HCLTech’s Intellectual Property (IP) • HCLTech recently implemented a comprehensive framework
Property (IP) is a key differentiator and reflects its adhering to ISO56005 to drive innovation and safeguard
infringement innovative capabilities. The company the company’s intellectual property (IP) to prevent potential
and leakage has implemented extensive measures losses in ownership rights and financial losses.
to drive innovation at all levels of the
organization, ensuring that innovation • HCLTech has implemented technical, process and
and differentiation are embedded into organizational controls to prevent the infringement of
the company’s culture. This approach intellectual property such as patents, trademarks and
helps HCLTech continuously adapt copyrights belonging to others. This helps mitigate
and prepare for the future. However, the risks of increased litigation, financial losses and
there is a risk of IP infringement and reputational damage.
loss of ownership in the absence of
effective IP governance, which may
result in IP violations.
Fraud The inability to control fraud due to • HCLTech has implemented measures to manage the risk
the absence of fraud control measures of fraud effectively, including COBEC (Code of Business
can lead to serious financial losses Ethics and Conduct-Global), the Whistleblower framework,
and severe reputational damage. Investigation capabilities, ABAC (Anti-Bribery and Anti-
Considering our global footprint, the Corruption) framework, Internal Audit and Management
complex internal environment and the Audit, IFC (Internal Financial Controls) framework, Employee
need to interact at various levels with awareness campaigns and others.
the external environment for different
supply chain activities, HCLTech is
vulnerable to the risk of fraud. The
company recognizes this as a critical
business risk.
This part of the Management Discussion and Analysis refers to the consolidated financial statements
of HCL (the “Company” or the “Parent Company”) and its subsidiaries referred to as the “Group”.
The discussion should be read in conjunction with the financial statements and related notes to
the consolidated accounts of HCL for the year ended 31 March 2024, prepared in accordance
with the Indian Accounting Standard (referred to as “Ind AS”), prescribed under Section 133 of the
Companies Act, 2013, and read with the Companies (Indian Accounting Standard) rules as amended
from time to time.
Performance Trends
70,676 75,379 85,651 101,456 109,913 40.75 41.07 49.77 54.85 57.99
115,000 60
100,000
50
85,000
40
70,000
30
55,000
40,000 20
FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24
11,057 11,169 13,523 14,845 15,710 51,421 60,082 62,006 65,398 68,271
16,000 70,000
14,000 60,000
12,000 50,000
10,000 40,000
8,000 30,000
FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24
Year ended
31 March 2024 31 March 2023
Particulars Amount % Revenue Amount % Revenue % Increase
Revenue from operations 109,913 100.0% 101,456 100.0% 8.3%
Other income 1,495 1.4% 1,358 1.3%
Total income 111,408 101.4% 102,814 101.3% 8.4%
Expenses
Purchase of stock-in-trade 1,754 1.6% 2,072 2.0%
Changes in inventories of stock-in-
43 0.0% (67) (0.1%)
trade
Employee benefits expense 62,480 56.8% 55,280 54.5%
Outsourcing costs 14,578 13.3% 14,950 14.7%
Finance costs 553 0.5% 353 0.3%
Depreciation and amortization
4,173 3.8% 4,145 4.1%
expense
Other expenses 6,860 6.2% 6,593 6.5%
Total expenses 90,441 82.3% 83,326 82.1% 8.5%
Revenue from operations in the year ended 31 March 2024 increased by 8.3% to `109,913 crores from `101,456 crores in the
year ended 31 March 2023. This increase is primarily due to business growth in the IT and Business Services (ITBS) segment
and HCL Software segment. The growth of our ITBS business was strong due to accelerated global enterprise demand for
digital transformation programs, including zero-touch client interactions and remote workforce management solutions
such as digital workplace and cybersecurity. The growth also resulted from ongoing technology programs such as hybrid
cloud adoption, cost optimization initiatives, and tail vendor consolidation programs.
The following table sets forth the revenue generated from each of our business segments and their respective percentage
of our total revenue for the year:
(in ₹ Crores)
Year ended
31 March 2024 31 March 2023
Segment Amount % of total Amount % of total % Increase
IT and Business Services 81,148 73.8% 74,015 73.0% 9.6%
Engineering and R&D services 17,581 16.0% 16,802 16.5% 4.6%
HCL Software 11,692 10.6% 11,109 11.0% 5.2%
Inter-segment (508) (0.4%) (470) (0.5%) 8.1%
Total Revenue 109,913 100.0% 101,456 100.0% 8.3%
1. Inter-segment revenue is related to products and services of HCLSoftware used by Services business in rendering
services to their customers.
The Group also reviews its business on a geographic basis. The following table classifies total revenue by geographic areas:
(in ₹ Crores)
Year ended
31 March 2024 31 March 2023
Geographical Mix Amount % of total Amount % of total % Increase
America 63,435 57.7% 57,818 57.0%
Europe 29,270 26.6% 26,868 26.5%
India* 3,815 3.5% 3,935 3.9%
Rest of the world 13,393 12.2% 12,835 12.6%
Total Revenue 109,913 100.0% 101,456 100.0% 8.3%
Year ended
Other Income 31 March 2024 31 March 2023 % Increase
Interest income 1,273 769
Income on mutual funds 177 110
Exchange differences (net) - 91
Profit on sale of property, plant and equipment (net) 4 162
Gain on buyback of senior notes - 170
Others 41 56
Total 1,495 1,358 10.1%
Other income increased by 10.1 % to `1,495 crores in the year ended 31 March 2024 from `1,358 crores in the year ended
31 March 2023. This increase is primarily due to higher interest income by `504 crores as compared to previous year largely
on account of higher realized return on treasury investment, partially netted off with one time gain in previous year of `170
crores on buy back of senior notes and profit on sale of property, plant and equipment (net) of `162 crores.
Expenses
Employee benefits expense
Employee benefit expenses include salaries that have fixed and variable components, and contributions to retirement and
pension plans. It also includes expenses incurred on staff welfare.
(in ₹ Crores)
Year ended
31 March 2024 31 March 2023
Particulars Amount % Revenue Amount % Revenue % Increase
Salaries, wages and bonuses 54,606 49.7% 48,717 48.0%
Contribution to provident fund and
7,288 6.6% 6,041 6.0%
other employee benefits
Share based payments to employees 312 0.3% 308 0.3%
Staff welfare expenses 274 0.2% 214 0.2%
Total 62,480 56.8% 55,280 54.5% 13.0%
Employee benefit expense has increased by 13.0% to `62,480 crores in the year ended 31 March 2024 from `55,280 crores
in the year ended 31 March 2023. The increase is primarily due to an increase in number of employees (227,481 as of 31
March 2024 compared with 225,944 as of 31 March 2023); and a shift in off-on mix toward onsite.
Outsourcing expenses decreased by 2.5% to `14,578 crores in the year ended 31 March 2024 from `14,950 crores in the year
ended 31 March 2023. This decrease in the current year is primarily due reduction in third party resources.
Finance costs
Finance costs comprises interest on loans from banks, interest on senior notes, lease liabilities, direct taxes, bank charges
and other interest cost.
Finance costs increased by 56.7% to `553 crores in the year ended 31 March 2024 from `353 crores in the year ended
31 March 2023. This increase is primarily on account of interest cost on working capital management.
Other expenses
(in ₹ Crores)
Year ended
31 March 2024 31 March 2023
Particulars Amount % Revenue Amount % Revenue % Increase
Travel and conveyance 1,314 1.2% 1,235 1.2%
Software license fee 1,000 0.9% 1,037 1.0%
Repairs and maintenance 776 0.7% 764 0.8%
Legal and professional charges 619 0.6% 547 0.5%
Communication costs 573 0.5% 502 0.5%
Power and fuel 360 0.3% 328 0.3%
Recruitment, training and
297 0.3% 552 0.5%
development
Expenditure toward corporate social
264 0.2% 240 0.2%
responsibility activities
Rates and taxes 167 0.2% 227 0.2%
Insurance 117 0.1% 109 0.1%
Provision for doubtful debts / bad
117 0.1% 25 0.0%
debts written off (net)
Rent 68 0.1% 67 0.1%
Others 1,188 1.1% 960 0.9%
Total 6,860 6.2% 6,593 6.5% 4.0%
Other expenses increased by 4.0 % to `6,860 crores in the year ended 31 March 2024 from `6,593 crores in the year ended
31 March 2023. The increase in costs is primarily due to an increase in provision of doubtful debts by `92 crores, travel and
conveyance expenses by `79 crores, legal and professional charges by `72 crores, communication cost by `71 crores and
other expenses by `228 crores, partially netted off with decrease in recruitment cost by `255 crores.
(in ₹ Crores)
Year ended
Particulars 31 March 2024 31 March 2023
Profit before tax 20,967 19,488
Total tax expense 5,257 4,643
Effective tax rate 25.1% 23.8%
Tax expenses include current tax and deferred tax expenses. Increase in tax expense for the year ended 31 March 2024 is
primarily due to the progressive expiry of tax holiday available to SEZ units in India [for details refer to note no 3.25 to the
consolidated financial statement].
Financial position
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Assets
(a) Property, plant and equipment 4,891 5,371
(b) Capital work in progress 108 40
(c) Right-of-use assets 2,910 2,337
(d) Goodwill 20,132 18,567
(e) Other intangible assets 7,130 8,344
(f) Other non-current assets 5,275 5,175
(g) Current assets 59,331 53,577
Total assets 99,777 93,411
Equity
(a) Equity share capital 543 543
(b) Other equity 67,728 64,855
Total equity 68,271 65,398
Liabilities
(a) Non-current liabilities 8,780 6,582
(b) Current liabilities 22,726 21,431
Total equity & liabilities 99,777 93,411
Other equity comprises other equity attributable to shareholders of the Group and non-controlling interest.
Right-of-use assets
Right-of-use assets net of depreciation as of 31 March 2024 is `2,910 crores (compared with `2,337 crores as of
31 March 2023).
Intangible assets as of 31 March 2024 are `7,130 crores (compared with `8,344 crores as of 31 March 2023). The decrease
was primarily due to amortization of `1,862 crores during the year partly offset by acquisitions through business
combinations of `541 crores (Customer relationships of `374 crores and the balance of other assets) and addition (net of
disposal) of intangibles by `94 crores.
Treasury investments
The guiding principles of the Group’s treasury investments are safety, liquidity and return. The Group has efficiently
managed its surplus funds through careful treasury operations.
The Group deploys its surplus funds in fixed deposits with banks, deposits with corporate and financial institutions and
investments in debt mutual funds and debt securities, with a limit on investments with any individual bank/fund.
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Debt mutual funds 3,552 1,784
Debt securities 3,491 3,601
Deposits with banks 11,630 9,827
Deposits with corporation and financial institution 1,079 2,602
Total 19,752 17,814
“Other non-current assets” comprises deferred tax assets (net), and financial and other assets.
“Current assets” comprises inventories, tax assets(net), and financial and other assets.
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Other non-current assets 5,275 5,175
Current assets 59,331 53,577
Total 64,606 58,752
Less: Treasury investments 19,752 17,814
Total 44,854 40,938
Shareholders’ fund
The equity attributable to shareholders of the Group is `68,263 crores as of 31 March 2024 (compared with `65,405 crores
as of 31 March 2023). The increase is primarily due to profit during the year by `15,702 crores partially netted off by payment
of dividend by `14,073 crores.
Borrowings
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Long-term borrowings
- From banks 128 51
- From senior notes* 2,095 2,060
Current maturities of long term borrowings 104 140
Total 2,327 2,251
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Non-current liabilities 8,780 6,582
Current liabilities 22,726 21,431
Total 31,506 28,013
Less : Borrowings 2,327 2,251
Total 29,179 25,762
Current and non-current liabilities, excluding borrowings, increased by `3,417 crores to `29,179 crores as of 31 March 2024
from `25,762 crores as of 31 March 2023. The increase is primarily on account of an increase in lease liabilities by
`894 crores, Deferred tax liabilities by `610 crores, accrued employee bonuses by `595 crores, provisions by `514 crores
and contract liabilities by `502 crores.
(in ₹ Crores)
Year ended
Particulars 31 March 2024 31 March 2023
Net cash flows from operating activities (A) 22,448 18,009
Net cash flows used in investing activities (B) (6,723) (3,931)
Net cash flows used in financing activities (C) (15,464) (15,881)
Net increase (decrease) in cash and cash equivalents (A)+(B)+(C) 261 (1,803)
Effect of exchange differences on cash and cash
115 358
equivalents held in foreign currency
Cash and cash equivalents at the beginning of the year 9,065 10,510
Cash and cash equivalents at the end of the year 9,441 9,065
Net cash generated from operating activities was `22,448 crores during the year ended 31 March 2024, consisting of
profit before tax of `20,967 crores, adjusted for: non-cash and non-operating items which are primarily depreciation
and amortization of `4,173 crores, and interest income of `(1,273) crores; cash generated from net working capital of
`2,305 crores which was primarily driven by movement in Other financial liabilities, contract liabilities, provisions and other
liabilities and cash used to pay taxes (net of refund), which was `4,212 crores.
Net cash generated from operating activities was `18,009 crores during the year ended 31 March 2023, consisting of
profit before tax of `19,488 crores, adjusted for: non-cash and non-operating items which are primarily depreciation and
amortization of `4,145 crores, and interest income of `(769) crores; and cash used in net working capital of `1,305 crores
which was primarily driven by movement in trade receivables and cash used to pay taxes (net of refund), which was
`3,698 crores.
Net cash used in investing activities was `6,723 crores for the year ended 31 March 2024. This was primarily due to net
amount of placement of bank deposits of `3,609 crores, payments for business acquisitions (net of cash acquired) of
`2,043 crores, purchase (net of maturity/sale) of investment in securities of `1,345 crores, net amount of purchase and sale
of property, plant and equipment and intangibles of `1,016 crores, partially offset with net amount of interest received of
`1,041 crores and net proceed from deposits with body corporate of `526 crores.
Net cash used in investing activities was `3,931 crores for the year ended 31 March 2023. This was primarily due to net
amount of placement of bank and corporate deposits of `3,256 crores, net amount of purchase and sale of property, plant
and equipment and intangibles of `1,444 crores, Payments for business acquisitions (net of cash acquired) of `706 crores
partially offset with net amount of maturity/sale and purchase of investment in securities of `1,006 crores, interest received
of `636 crores.
Net cash used in financing activities was `15,464 crores for the year ended 31 March 2024, primarily comprising payment
of dividends of `14,073 crores, payment of lease liabilities including interest of `1,148 crores and net payment of borrowings
`181 crores.
Net cash used in financing activities was `15,881 crores for the year ended 31 March 2023, primarily comprising payment of
dividends of `12,995 crores, net payment of borrowings `1,848 crores and payment of lease liabilities including interest of
`927 crores.
Notes:
1) All operating expenses means total expenses minus finance costs.
2) Cost of goods sold includes purchase of stock in trade and change in inventories of stock-in-trade.
3) Total debts include lease liabilities.
4) Average is calculated based on simple average of opening and closing balances.
In addition to return on net worth, variations have been explained for ratios with significant variations.
(in ₹ Crores)
Year ended
31 March 2024 31 March 2023
Particulars Amount % Revenue Amount % Revenue % Growth
Revenue from operations 48,118 100.0% 46,276 100.0% 4.0%
Other income 1,076 2.2% 1,031 2.2%
Total income 49,194 102.2% 47,307 102.2% 4.0%
Expenses :
Purchase of stock-in-
135 0.3% 168 0.4%
trade
Change in inventories of
10 0.0% (12) (0.0%)
stock-in-trade
Employee benefit expense 20,965 43.6% 19,799 42.8%
Outsourcing costs 7,105 14.8% 7,291 15.8%
Finance cost 125 0.3% 127 0.3%
Depreciation and
2,371 4.9% 2,431 5.3%
amortization expense
Other expenses 3,027 6.3% 2,787 6.0%
Total Expenses 33,738 70.1% 32,591 70.4% 3.5%
As at
31 March 2024 31 March 2023
Assets
(a) Property, plant and equipment 3,225 3,727
(b) Capital work in progress 22 21
(c) Right-of-use assets 1,048 824
(d) Goodwill 6,549 6,549
(e) Other intangible assets 5,511 6,835
(f) Other non-current assets 6,407 6,833
(g) Current assets 29,545 28,571
Total assets 52,307 53,360
Equity
(a) Equity share capital 543 543
(b) Other equity 38,927 40,561
Total equity 39,470 41,104
Liabilities
(a) Non-current liabilities 2,373 1,589
(b) Current liabilities 10,464 10,667
Total equity and liabilities 52,307 53,360
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Other non-current assets 6,407 6,833
Current assets 29,545 28,571
Total 35,952 35,404
Less: Treasury investments 14,789 13,947
Total 21,163 21,457
Current and other non–current assets, excluding treasury assets decreased by `294 crores to `21,163 crores as of 31 March
2024 from `21,457 crores as of 31 March 2023; the decrease is primarily on account of decrease in trade receivables by `675
crores, deferred tax liability position in current year against deferred tax asset of `543 crores in previous year partially netted
off with increase in unrealized gain on derivative financial instruments by `488 crores and cash and cash equivalents (other
than bank deposits classified as treasury investment) by `355 crores.
“Non-current liabilities” comprises provisions, deferred tax liabilities (net), and financial and other liabilities.
“Current liabilities” comprises provisions, tax liabilities (net), and financial and other liabilities.
(in ₹ Crores)
As at
Particulars 31 March 2024 31 March 2023
Non-current liabilities 2,373 1,589
Current liabilities 10,464 10,667
Total 12,837 12,256
Less: Borrowings 53 191
Total 12,784 12,065
Current and non-current liabilities, excluding borrowings, increased by `719 crores to `12,784 crores as of 31 March 2024
from `12,065 crores as of 31 March 2023, the increase is primarily on account of deferred tax liabilities position of
`465 crores as of 31 March 2024 against deferred tax asset position as of 31 March 2023, Lease liabilities by `253 crores
and provisions by `245 crores, current tax liabilities by `143 cores, partially netted off with decrease in trade payables by
`439 crores.
Year ended
Particulars 31 March 2024 31 March 2023
Net cash flows from operating activities (A) 15,282 13,538
Net cash flows used in investing activities (B) (2,331) (798)
Net cash flows used in financing activities (C) (14,480) (13,267)
Net increase in cash and cash equivalents (A)+(B)+(C) (1,529) (527)
Effect of exchange differences on cash and cash
(8) (6)
equivalents held in foreign currency
Cash and cash equivalents at the beginning of the year 2,374 2,907
Cash and cash equivalents at the end of the year 837 2,374
Net cash generated from operating activities was `15,282 crores during the year ended 31 March 2024, consisting of
profit before tax of `15,456 crores, adjusted for: non-cash and non-operating items which are primarily depreciation and
amortization expenses of `2,371 crores, interest income of `(787) crores; and cash generated from net working capital of
`937 crores and payment of tax of `2,611 crores.
Net cash generated from operating activities was `13,538 crores during the year ended 31 March 2023, consisting of
profit before tax of `14,716 crores, adjusted for: non-cash and non-operating items which are primarily depreciation and
amortization expenses of `2,431 crores, interest income of `(558) crores; and cash used in net working capital of
`349 crores and payment of tax of `2,532 crores.
Net cash used in investing activities was `2,331 crores for the year ended 31 March 2024. This was primarily due to net
investment in bank deposits of `1,562 crores, purchase (net of maturity/sale) of investment in securities of `1,413 crores and
net purchase of property, plant and equipment and intangibles of `379 crores, partially netted off with maturity of deposits
placed with body corporates of `526 crores and Interest received of `567 crores.
Net cash used in investing activities was `798 crores for the year ended 31 March 2023. This was primarily due to net
investment in bank deposits of `2,293 crores and net purchase of property, plant and equipment and intangibles of
`593 crores partially netted off with proceeds from the sale/maturity of investments in securities of `1,085 crores and
maturity of deposits placed with body corporates of `606 crores.
Net cash used in financing activities was `14,480 crores for the year ended 31 March 2024, primarily comprising payment of
dividends of `14,073 crores and payment of lease liabilities including interest of `258 crores.
Net cash used in financing activities was `13,267 crores for the year ended 31 March 2023, primarily comprising payment of
dividends of `12,995 crores and payment of lease liabilities including interest of `221 crores.
Year ended
Ratio Numerator Denominator Units 31 March 2024 31 March 2023 % variation
Operating profit Revenue from Revenue from % 30.1 29.8 1%
ratio operations less all operations
operating expenses
(refer note 1 below)
Net profit ratio Profit for the year Revenue from % 24.3 24.8 (2%)
operations
Return on net worth Profit after tax Average total % 29.0 27.4 6%
ratio equity
Current ratio Current assets Current liabilities Times 2.8 2.7 4%
Trade receivable Revenue from Average trade Times 3.8 3.8 0%
turnover ratio operations receivables
Inventory turnover Cost of good sold Average Times 4.8 5.4 (11%)
Ratio (refer note 2 below) inventories
Interest coverage Earning before Interest Times 137.8 126.8 9%
ratio interest expense expenses
and taxes
Debt equity Ratio Total debt Total equity Times 0.0 0.0 -
(refer note 3 below)
Notes:
1) All operating expenses means total expenses minus finance costs.
2) Cost of goods sold includes purchase of stock in trade and change in inventories of stock-in-trade.
3) Total debts include lease liabilities.
4) Average is calculated based on simple average of opening and closing balances.
Return on net worth at 29.0 % in FY24 higher as compared to 27.4 % in FY23 primarily on account of higher profit earned by
the company during the year.
The Board of Directors (“Board”) have immense pleasure in presenting the Thirty-Second Directors’ Report of HCL Technologies
Limited (“HCLTech” or the “Company”) together with the Audited Financial Statements for the Financial Year (“FY”) ended March 31, 2024.
1. FINANCIAL RESULTS
Key highlights of the financial results of the Company prepared as per the Indian Accounting Standards (“Ind AS”) for the FY ended
March 31, 2024, along with corresponding numbers of March 31, 2023, are as under:
(₹ in crores)
Consolidated Standalone
Particulars FY ended FY ended
March 31, 2024 March 31, 2023 March 31, 2024 March 31, 2023
Revenue from operations 1,09,913 1,01,456 48,118 46,276
Other income 1,495 1,358 1,076 1,031
Total Income 1,11,408 1,02,814 49,194 47,307
2. BUSINESS OVERVIEW AND STATE OF AFFAIRS digital transformation needs of enterprises offer growth
opportunities to the Company.
HCLTech brings together the best of technology and its
people to enable global enterprises to accelerate their digital On a consolidated basis, the Company’s revenue from
transformation journeys. operations for the financial year under review was ₹ 1,09,913
crores as against ₹ 1,01,456 crores for the previous financial
The Company has a footprint across 60 countries and employs year. The profit for the financial year under review was ₹
over 2,27,000+ people. It's full stack technology services 15,710 crores, as against ₹ 14,845 crores for the previous
portfolio across the digital, engineering, cloud, AI and software financial year.
makes it a preferred digital transformation partner to G2000
companies across industries. On a standalone basis, the Company’s revenue from
operations for the financial year under review was ₹ 48,118
The Company serves clients through a network of 200+ crores as against ₹ 46,276 crores in the previous financial
delivery centers and 150+ innovation labs. It has also year. The profit for the financial year under review was
established presence in 20 nearshore locations to deliver in- ₹ 11,674 crores as against ₹ 11,459 crores for the previous
proximity services to clients. This global reach, combined with financial year.
a robust ecosystem of partners and hyperscalers, allows it to
deploy best-in-class technology solutions at speed and scale. The state of affairs of the Company is presented as part of the
Management Discussion and Analysis Report forming part of
The advent of new technologies like GenAI and continued the Annual Report for FY 2023-24.
The Board has paid the following interim dividends during the financial year under review:
Note: The dividend amount is the gross amount before deduction of tax at source by the Company. Total tax deducted at source was
approx. ₹ 1,375 crores.
The Board declared an interim dividend of ₹ 18/- per share for 7. MANAGEMENT DISCUSSION AND ANALYSIS REPORT
FY 2024-25 on April 26, 2024 after approval of the financial
results for the quarter and financial year ended March 31, 2024. The Management Discussion and Analysis Report in terms
of Regulation 34(2) of the SEBI (Listing Obligations and
4. TRANSFER TO RESERVES Disclosure Requirements) Regulations, 2015, as amended
from time to time, (“Listing Regulations”) shall form part of the
The closing balance of the retained earnings of the Company, Annual Report of the Company for FY 2023-24.
on a standalone basis, as on March 31, 2024, after all
appropriations and adjustments was ₹ 32,783 crores. 8. SUBSIDIARIES, ASSOCIATES AND JOINT VENTURES
For complete details on movement in Reserves and Surplus As on March 31, 2024, the Company has 130 subsidiaries and
during the financial year under review, please refer to the 6 associate companies within the meaning of Sections 2(87)
Statement of Changes in Equity included in the Standalone and 2(6) of the Companies Act, 2013 (“Act”), as amended from
and Consolidated financial statements of the Company for FY time to time, respectively.
2023-24.
A. Incorporation of new subsidiary during the financial year under
5. SHARE CAPITAL review
During the financial year under review, the Company has not HCL Technologies Holding UK Limited was incorporated under
issued any equity shares. As on March 31, 2024, the Authorised the laws of United Kingdom as a wholly owned subsidiary of
share capital of the Company was ₹6,03,40,00,000/- divided the Company.
into 3,01,70,00,000 equity shares of face value of ₹2/- each.
B. Acquisitions done during the financial year under review
The Issued, Subscribed and Paid-up equity share capital of
the Company as on March 31, 2024, was ₹5,42,73,30,192/- ASAP Holding GmbH
divided into 2,71,36,65,096 equity shares of face value of ₹2/-
each. HCL Technologies UK Limited a Company incorporated in UK
and a step-down wholly owned subsidiary of the company
6. USD DENOMINATED UNSECURED NOTES ISSUED BY A had acquired 100% stake in ASAP Holding GmbH, a German
WHOLLY OWNED SUBSIDIARY automotive engineering technology provider in areas such as
autonomous driving, e-mobility and connectivity. Pursuant to
During FY 2020-21, HCL America Inc., a step-down wholly this acquisition, ASAP Holding GmbH and its 10 subsidiaries
owned subsidiary of the Company, incorporated under the have become the step-down wholly owned subsidiaries of the
laws of California, USA had issued USD 500 million fixed Company with effect from August 31, 2023, being the date of
rate, senior unsecured notes (“Notes”) with a maturity date of completion of the acquisition.
March 2026 and bearing interest rate of 1.375% per annum.
The Notes were unconditionally and irrevocably guaranteed The names of the aforesaid 10 subsidiaries are provided
by the Company. The Company’s potential liability under the under note 3.32 to the Consolidated Financial Statements
guarantee was capped at USD 525 million which was 105% of which shall form part of the Annual Report FY 2023-24.
principal amount of the Notes.
C. Subsidiaries merged / closed during the financial year under
During FY 2022-23, HCL America Inc. through cash tender review
offer had bought back its Notes of the principal amount of
USD 247.793 million. Post this buy back, the principal amount The Company’s endeavour is to achieve organisational
of Notes that remain outstanding are USD 252.207 million. efficiency by optimising resources and managing costs for
Accordingly, as on March 31, 2024, the Company’s aggregate operating in various countries. Accordingly, after taking
potential liability for the Notes is USD 264.817 million which into consideration the business aspects, local laws and
is 105% of the total aggregate principal amount of the Notes regulations, etc., the Company takes appropriate actions
outstanding. for internal restructuring by integrating businesses amongst
subsidiaries so as to reduce the number of entities.
c) Brillant Data LLC (incorporated in Virginia , USA) was D. Risk Management Committee
voluntarily dissolved on February 8, 2024.
E. Stakeholders’ Relationship Committee
d) TeleRX Marketing Inc. (incorporated in Pennsylvania,
USA), was merged with and into HCL America Inc. F. ESG & Diversity Equity Inclusion Committee
(incorporated in California, USA) on March 15, 2024.
G. Finance Committee
D. Divestment of stake in the Joint Venture (JV) with State Street
International Holdings Details of the composition of the Committees, their terms
of reference, attendance of Directors at meetings of the
HCL Investments UK Limited, (“HCL UK”) a company Committees and other requisite details are provided in the
incorporated in UK and a wholly owned step-down subsidiary Corporate Governance Report.
of the Company had a Joint Venture with State Street
International Holdings, a US corporation. Pursuant to the 13. BOARD EVALUATION
Share Purchase Agreement, HCL UK has divested its entire
49% equity stake in the JV, w.e.f. April 1, 2024. The Annual Performance Evaluation of the Board, its
Committees, the Chairperson of the Board and the individual
E. Financial Statement of the Subsidiaries directors was undertaken by the Board / Independent
Directors in terms of the provisions of the Act and the Listing
In terms of the requirements of Section 129(3) of the Act, Regulations. The evaluation was carried out in terms of the
a statement containing salient features of the financial framework and criteria of evaluation as approved by the
statements of the Company’s subsidiaries, associates and Nomination and Remuneration Committee of the Company.
joint ventures in Form AOC-1 shall form part of the Annual The process and criteria of evaluation is explained in the
Report for FY 2023-24. Corporate Governance Report.
In accordance with the provisions of Section 136 of the Act 14. STATUTORY AUDITORS AND STATUTORY AUDIT REPORT
and Regulation 46 of the Listing Regulations, the standalone
and consolidated financial statements of the Company along M/s. B S R & Co. LLP, Chartered Accountants (Firm Registration
with relevant documents for FY 2023-24 shall be available No.101248W/W-100022) the Statutory Auditors of the Company,
on the website of the Company at https://www.hcltech.com/ will hold office till the conclusion of the Thirty Second Annual
investor-relations/financial-results. The financial statements in General Meeting of the Company.
respect of the subsidiaries for FY 2023-24 shall be available at
the Company’s website at https://www.hcltech.com/investor- The appointment /re-appointment of Statutory Auditors will be
relations/subsidiaries-financials. placed for approval of the Shareholders in the ensuing Annual
General Meeting, as may be recommended by the Audit
9. MATERIAL CHANGES AND COMMITMENTS AFFECTING Committee and the Board.
FINANCIAL POSITION BETWEEN THE END OF THE
FINANCIAL YEAR AND DATE OF THE REPORT There are no qualifications, reservations, adverse remarks or
disclaimers made by M/s. B S R & Co. LLP, Statutory Auditors
There have been no material changes and commitments, in their Report for FY 2023-24. The Statutory Auditors have
which affect the financial position of the Company, that have not reported any incident of fraud to the Audit Committee
occurred between the end of the financial year to which the of the Company during the financial year under review. The
financial statements relate and the date of this Report. observations made in the Report under Section 143(3) of
the Companies Act, 2013 read with Clause (g) of Rule 11 of
10. DIRECTORS AND KEY MANAGERIAL PERSONNEL the Companies (Audit and Auditors) Rules, 2014 are self-
explanatory and do not call for any further comments.
Details of the composition of the Board, appointments / re-
appointments during the financial year under review, director 15. SECRETARIAL AUDITORS AND SECRETARIAL AUDIT
retiring by rotation and details of declaration by Independent REPORT
Directors have been provided in the Corporate Governance
Report. In terms of Section 204 of the Act, M/s. Chandrasekaran
Associates, Practicing Company Secretaries were appointed
During the year under review, there were no changes in the as the Secretarial Auditors of the Company for FY 2023-24.
Key Managerial Personnel of the Company. The report of the Secretarial Auditor is enclosed as Annexure 1
to this Report. There are no qualifications, reservations,
11. NUMBER OF MEETINGS OF THE BOARD adverse remarks or disclaimer made by the Secretarial Auditor
in their report. The Secretarial Auditor has not reported any
During the financial year under review, four meetings of the incident of fraud during the financial year under review.
Board were held. The details of the meetings are provided in
the Corporate Governance Report.
Pursuant to the provisions of the Sections 92(3) and 134(3) The particulars of transactions entered into with the related
(a) of the Act, the Annual Return of the Company for FY parties referred to in Section 188(1) and applicable rules
2023-24 is available on the website of the Company at of the Act, have been given in Annexure 2 to this Report in
https://www.hcltech.com/investor-relations/annual-reports Form AOC-2. The Company has in place a ‘Related Party
Transaction Policy’, which is available on the website of the
18. POLICY ON DIRECTORS’ APPOINTMENT AND Company at https://www.hcltech.com/corporate/related-party-
REMUNERATION transaction-policy.
The Nomination and Remuneration Committee (“NRC”) 24. CORPORATE SOCIAL RESPONSIBILITY
formulates the criteria for determining the qualifications,
positive attributes and independence of directors in terms of The Company contributes progressively to the socio-economic
its charter. While evaluating the suitability of individual Board and environmental advancement of the planet with ‘Corporate
members, the NRC considers factors such as educational Social Responsibility’ (“CSR”) at the very core of its existence.
and professional background, general understanding of To meet its goals, the Company drives its corporate social
the Company’s business dynamics, professional standing, responsibility agenda through its CSR arm, HCL Foundation,
personal & professional ethics, integrity & values, willingness a public charitable trust.
to devote sufficient time & energy in carrying out their duties
and responsibilities effectively. The CSR Committee of the Company is inter-alia responsible
for formulating, recommending and monitoring the CSR Policy
The NRC also assesses the independence of directors at the of the Company which contains the approach and direction
time of their appointment / re-appointment as per the criteria given by the Board, and, includes guiding principles for
prescribed under the provisions of the Act, the rules made selection, implementation and monitoring of activities as well
thereunder and the Listing Regulations. as formulation of the annual action plan.
The Remuneration Policy for Directors, Key Managerial The composition of the CSR Committee, and other details
Personnel and other employees is provided in the Corporate including a brief outline of the CSR Policy of the Company,
Governance Report. the amount that the Company was required to spent in
terms of the provisions of the Act, and the amount that was
19. RISK MANAGEMENT POLICY actually spent during the financial year under review are set
out in Annexure -3 to this Report in the format as prescribed
The Company has developed and implemented a Risk under the Companies (Corporate Social Responsibility Policy)
Management Policy that ensures appropriate management of Rules, 2014.
risks in line with its internal systems and culture.
The CSR projects, as approved by the Board for FY
A detailed section on Risk Management is provided in the 2024-25 are available on the website of the Company at
Management Discussion and Analysis Report. https://www.hcltech.com/investor-relations/corporate-social-responsibility
20. INTERNAL FINANCIAL CONTROL SYSTEMS AND THEIR 25. DIVIDEND DISTRIBUTION POLICY
ADEQUACY
Your Company’s wealth distribution philosophy aims at sharing
The Company’s internal financial control systems are its prosperity with its shareholders, through a formal earmarking /
commensurate with its size and nature of its operations and disbursement of profits to its shareholders. In accordance with
such internal financial controls are adequate and are operating Regulation 43A of the Listing Regulations, the Company has for-
effectively. The Company has adopted policies and procedures mulated and adopted a Dividend Distribution Policy which pro-
for ensuring orderly and efficient conduct of the business. vides for the circumstances under which the members may / may
These controls have been designed to provide reasonable not expect dividend, the financial parameters, internal and ex-
assurance regarding recording and providing reliable financial ternal factors, utilization of retained earnings, etc. The Dividend
and operational information, adherence to the Company’s Distribution Policy is available on the website of the Company at
policies, safeguarding of assets from unauthorized use and https://www.hcltech.com/corporate/dividend-distribution-policy
prevention and detection of frauds and errors, the accuracy
and completeness of the accounting records, and the timely 26. UNCLAIMED DIVIDEND AND TRANSFER TO INVESTOR
preparation of reliable financial disclosures. EDUCATION AND PROTECTION FUND
21. SIGNIFICANT AND MATERIAL ORDERS Pursuant to the provisions of Section 124 of the Act, the
dividend amounts which have remained unpaid or unclaimed
There are no significant and material orders passed by the for a period of seven years from the date of transfer to unpaid
regulators or courts or tribunals impacting the going concern dividend account have been transferred by the Company to the
status and Company’s operations in future. Investor Education and Protection Fund (“IEPF”) established by
the Central Government pursuant to Section 125 of the Act. The
31. BUSINESS RESPONSIBILITY AND SUSTAINABILITY The Company’s initiatives recognized for consistently
REPORT demonstrating sustainability are as under:
The Business Responsibility and Sustainability Report in • 25% reduction in scope 1 and 2 emissions compared to
terms of Regulation 34(2) of the Listing Regulations shall form base year 2020.
part of Annual Report for FY 2023-24.
• 19.02% of renewable energy across global operations.
32. INSIDER TRADING REGULATIONS
• The Company has impacted over 6.5 million lives with
Pursuant to the provisions of the SEBI (Prohibition of Insider 54% female beneficiaries through its CSR arm, the
Trading) Regulations, 2015 (as amended from time to time), HCL Foundation, and helped over 13,500 Persons with
the Company has adopted a Code of Conduct on Prohibition Disability.
of Insider Trading (“Insider Trading Code”) and a Code of
Practices and Procedures for fair disclosure of Unpublished • Planted over 2.04 million saplings, developed 243 water
Price Sensitive Information (“Fair Disclosure Code”). The Fair structures, rejuvenated 150 water bodies and recharged
Disclosure Code is available on the website of the Company 32 times more water than it uses.
at https://www.hcltech.com/corporate/fair-disclosure-code
• More than 15,704 hours of training completed by
33. AWARDS AND RECOGNITIONS employees at Company’s Sustainability School.
Your Company relentlessly pursues excellence and is Following leading ESG rating agencies have recognized the
delighted to receive phenomenal share of recognitions and Company as a leader in consideration of its commitments and
awards from analysts, governing bodies, academic institutions, progress.
partners and even customers. The details of few Awards &
Recognitions are provided below: • MSCI ESG assessment conferred “AA” rating to HCLTech
for second consecutive year.
• HCLTech recognized by Ethisphere as one of the World’s
Most Ethical Companies 2024. • Recognized as Leader (A category) by CDP.
• Emerged as the fastest-growing IT services brand with • Included in the S&P Global Sustainability Yearbook 2024.
a 15.9% YoY growth in brand value among the top 10
IT companies globally, as per the 2024 Brand Finance • EcoVadis rated HCLTech 'Gold' for HCLTech’s advanced
Global 500 and IT Services Top 25 Report. sustainability performance.
C. Talent Acquisition The Company provides the following learning and development
programs for women:
HCLTech takes a hands-on approach to recruiting, seeking to
directly engage and hire employees rather than use placement a) Feminspiration – It is a platform where women leaders
agencies. About 84% of the hiring today is direct, which keeps from the Company’s- client company are invited to
the Company connected with the talent pool. address HCLTechies.
Hiring freshers is a big component of the Company’s talent b) iMotivate – It aims to motivate women HCLTechies by
strategy. 12,141 freshers were during the FY 2023-24. connecting them with the Company’s women leader/s via
a formal session and enable them to understand how to
HCLTech has doubled entry-level hiring in the last three fiscal manage their priorities and develop necessary leadership
years. The Company's- TechBee program seeks to recruit and networking capabilities to stay successful in their
highly talented Class 12 graduates and its career development careers.
framework ensures that entry-level hires are adequately
trained, provided opportunities to work on new challenges and c) Women Connect – A network of women employees
recognized for their contributions, while also enabling them to advocating a gender-neutral work environment. This group
pursue higher education. The Company programs to attract coaches and counsels aspiring young women professionals,
and recruit Gen Z talent are a crucial part of Companies’ shares experiences on work / life priorities and includes
strategy and have given a head start as a leading employer life coach support, day-care in office premises, concierge
for this generation. Gen Z employees represent 27% the services, and policies such as extended maternity leave,
workforce today. work from home, flexible careers, flexible work hours and
other women related issues.
D. Talent Development
d) ASCEND – It is an initiative, which focuses on career
The employee value proposition, ‘Find your Spark,’ is built progression of women leaders in functional roles and
on four tenets – 1) Providing flexible and diverse career help them achieve their aspired roles. The key outline of
opportunities, 2) Offering enriching job experiences, 3) the program includes Mentoring & Coaching by senior
Creating trusted employment and environment and 4) leaders of the Company to program participants.
Embracing employee’s whole self with an idea-driven and
socially responsible culture. e) STEPPING STONES – It is a global program which aims
to pace up the growth of mid-level women managers in
the leadership positions. The program is designed for
midlevel managers to fuel their leadership capabilities.
122 HCLTech Annual Report 2023-24
f) Prelude – It is a focused program for E4+ women leaders. allies worldwide. LEARN would host events
The objective is to mentor them for their next level roles throughout the year to foster a sense of ‘familia’
to create a ready pool of women leaders for the existing by educating HCLTechies about Latino culture
open positions. and empower growth and volunteer opportunities
in the Latino community.
g) Momtastic – An initiative launched to help all young
mothers and to be mothers to have a smooth transition • The Asian Network and their allies would
and ease the dilemmas and decision-making process, promote professional development and
when they come back to work post their maternity leave community outreach for the Asian community
that includes fully paid leaves as per the law of land and at HCLTech. Asian Network would hold many
5 days of fully paid leaves for the secondary caregiver. events throughout the year to celebrate events
Support is extended to women in three different phases: like Lunar New Year, Asian American and Pacific
Pre-natal, pre-conceptual support, support for returning Islander Heritage Month, and Autumn Moon
mothers. Festival.
h) HCLTech's Second Career Return Program is an e) Single Parent Network: It is a voluntary, employee-
opportunity provided through returnship program – led group of active single parent HCLTechies who
HCLTech’s Career Program for Women. Through this contribute both by improving social and emotional
program, women from diverse backgrounds are trained wellbeing for other single parents and their families
and hired for entry level jobs. and being the catalysts to improve inclusion in the
workplace.
F. Employee Resource Groups (“ERG”)
G. Gender Inclusion As a Company we believe that gender
a) Pride@HCLTech: It shares unique insights from diversity will increasingly be a driving force of competitive
gay, lesbian, bisexual, transgender, and allied businesses, now and into the future. The significance of gender
communities, helping to contribute to an inclusive diversity for HCLTech business & growth is evident from the
workplace environment that welcomes and values high focus it derives from the Company’s stakeholders and the
differences. Through increasing LGBTQIA+ Board. Gender parity and inclusion at all levels of hierarchy is
awareness and education, Pride@HCLTech, members HCLTech's top priority, with a special focus given to increasing
vision is to make the world a safer place. The goal of the representation of women leaders at key leadership
LGBTQIA+ Inclusion is to create an environment that positions.
is welcoming, safe, and supportive for all employees
who identify as lesbian, gay, bisexual, transgender, or H. Disability Inclusion It focuses on successful integration of
queer as well as their allies. people with disabilities into the workforce by providing them an
inclusive and accessible work environment. The Company’s
b) Ability Connect Network is a community for those inclusion is a business imperative for sustainable growth. The
who have a disability, support a colleague with a Company believes that every individual brings in unique value
disability, and any employee who wants to help and skills to workplace. Thus, the organization’s Person with
raise awareness and champion support for impacted Disability ("PwD") charter was drawn up to focus on successful
individuals. integration of people with disabilities into the workforce by
providing them an inclusive and accessible work environment.
c) Women Connect Network: The ERG is committed The charter emphasizes in fostering PwD inclusion through its
to retain and increase the visibility and contributions 4 tenets of Employ, Enable, Engage and Empower.
of the Company’s women and attracting top female
talent. 36. CONSERVATION OF ENERGY, RESEARCH AND
DEVELOPMENT, TECHNOLOGY ABSORPTION, FOREIGN
d) Multicultural Employee Resource Group (MERG): EXCHANGE EARNINGS AND OUTGO
Cultural Inclusion at HCLTech is a belief that ensures
all individuals are respected irrespective of their Disclosures of particulars as required under Section 134(3)(m)
backgrounds, cultures, nationalities, their ways of of the Act read with the Companies (Accounts) Rules, 2014 to
working and their lifestyles. The network provides an the extent applicable to the Company are set out in Annexure 4
employee forum for improvement and enhancement to this Report.
of the professional development of its membership
and promotes cultural awareness both within and 37. DIRECTORS’ RESPONSIBILITY STATEMENT
outside of the Company through education about
Indigenous cultures. There are 3 chapters in MERG: A statement of responsibility of the Directors relating to
compliance with the financial accounting and reporting
• Black Employee Resource Group (BERG) requirements in respect of the financial statements, as
and their allies would act as a strategic specified under Section 134(3)(c) of the Act, is annexed as
business partner, providing business solutions, Annexure 5 to this Report.
promoting the enhancement of HCLTech’s black
employees. It will enable black employees to 38. EMPLOYEE STOCK OPTIONS PLANS
reach their full potential through advocacy of an
inclusive work environment that would improve A. HCL Technologies Limited - Restricted Stock Unit Plan
their knowledge, skills and capabilities. 2021 (“RSU Plan 2021”)
• Latino Employees and Allies Resource The Company has adopted and implemented the RSU Plan
Network (LEARN) ERG members would be 2021 for granting Restricted Stock units (“RSUs”) as per the
committed to the representation, advancement, approvals obtained from the shareholders of the Company on
and inclusion of Latino employees and their November 28, 2021.
A. The ratio of remuneration of each director to the median remuneration of the employees of the Company for the financial
year 2023-24:
Ratio to median
S. No. Name of the Director
remuneration of employees
Executive Director
1 Mr. C. Vijayakumar, CEO & Managing Director 707.46
Non-Executive Director
2 Ms. Bhavani Balasubramanian -
3 Mr. Deepak Kapoor 7.51
4 Mr. S. Madhavan 9.29
5 Dr. Mohan Chellappa 9.85
6 Ms. Nishi Vasudeva 7.51
7 Ms. Robin Ann Abrams 12.16
8 Ms. Roshni Nadar Malhotra 7.98
9 Dr. Sosale Shankara Sastry 9.20
10 Mr. Shikhar Malhotra 6.93
11 Mr. R. Srinivasan 11.19
12 Mr. Simon John England 10.99
13 Mr. Thomas Sieber 11.91
14 Ms. Vanitha Narayanan 11.05
ii. Percentage increase / decrease in remuneration of Executive Director and Key Managerial Personnel
S. No. Name of Key Designation % Increase /(Decrease) % Increase /(Decrease)
Managerial Personnel in Remuneration in in Remuneration in the
the financial year after financial year without
considering the Long considering the LTI
Term Incentive ("LTI") payment & perquisite
payment & perquisite value of RSUs
value of RSUs exercised exercised
1. Mr. C. Vijayakumar* CEO & Managing Director 190.74% (9.20%)
2. Mr. Prateek Aggarwal Chief Financial Officer 0.64% (0.52%)
3. Mr. Manish Anand Company Secretary 4.86% 6.68%
Note: *
i. Mr. C. Vijayakumar was appointed as the Managing Director of the Company w.e.f. July 20, 2021, with the designation
as ‘CEO & Managing Director’. There has been no change in the overall remuneration of Mr. C. Vijayakumar, as
approved by the shareholders, since his appointment.
ii. During FY 2023-24, he did not receive any remuneration from the Company, however, he received remuneration
including cash component of LTI from HCL America Inc., a step-down wholly owned subsidiary of the Company. He
received USD 2.36 million as the cash component of the LTI. The perquisite value of the performance based RSUs
exercised by him during FY 2023-24 was USD 4.56 million.
iii. The performance-linked bonus of USD 1.14 million paid in FY 2023-24 was related to performance for the previous
financial year FY 2022-23.
C. The percentage increase in the median remuneration of employees in the financial year: 7.07%
D. The number of permanent employees on the rolls of Company: There were 1,19,035 permanent employees on the rolls of
the Company. In addition, the Company had 1,08,446 number of employees on the rolls of its subsidiaries.
E. Average percentile increase already made in the salaries of employees other than the managerial personnel in the last
financial year and its comparison with the percentile increase in the managerial remuneration and justification thereof
and point out if there are any exceptional circumstances for increase in the managerial remuneration: The average
percentage increase made in the salaries of employees other than the managerial personnel in the last financial year was
Directors’ Report 125
3.37%. The remuneration paid to the CEO & MD is within The details of incremental borrowings made by the Company
the limits approved by the shareholders, the percentage during FY22, FY23 & FY24 and the obligations to borrow
change in remuneration have been stated in Para 42 of through issuance of debt securities are provided as below:
this report and the details of the remuneration have been (₹ in crores)
provided in the Para 19 of the Corporate Governance
Report which shall form part of the Annual Report FY Particulars FY22 FY23 FY24
2023-24. Incremental borrowings 24.95 35.48 6
made during the financial
F. The Company affirms that the remuneration is as per the year (a)
Remuneration Policy of the Company.
Mandatory borrowing 6.23 8.87 1.50
G. Variable Pay Compensation: The variable compensation that was required
of executive officers, including the CEO and Managing through issuance of debt
Director, is based on clearly laid out performance securities {25% of (a)}
criteria and measures. The variable compensation is
paid in the form of Annual Performance linked Bonus, SEBI vide its circular number SEBI/HO/DDHS/DDHS-
Long-Term Incentive (“LTI”) and Restricted Stock Units RACPOD1/P/CIR/2023/172 dated October 19, 2023 (“SEBI
(based on Performance or Tenure). The parameters for Circular”) has revised the criteria for considering a listed entity
variable compensation include achieving targets related as a LC which now provides that the outstanding long-term
to Revenues, EBIT, Net profit, Free cashflow, Total borrowings of the companies as on March 31, 2024, should
Shareholder Return, personal KPPs, strategic goals and not be less than ₹1,000 crores. As per the said revised criteria,
other metrices such as client satisfaction, ESG, Diversity, the Company would not fall in the category of LC for FY25.
etc.
Further, the SEBI Circular requires that the companies that
43. STATEMENT OF EMPLOYEES PURSUANT TO RULE were identified as LC based on the erstwhile criteria, shall
5(2) AND 5(3) OF THE COMPANIES (APPOINTMENT endeavor to comply with the requirement of raising 25% of
AND REMUNERATION OF MANAGERIAL PERSONNEL) their incremental borrowings done during FY22, FY23 &
RULES, 2014 FY24, by way of issuance of debt securities till FY ended
March 31, 2024. In case the companies have not issued debt
In terms of Rule 5(2) and 5(3) of the Companies (Appointment securities, a one-time explanation should be provided in the
and Remuneration of Managerial Personnel) Rules, 2014, Annual Report.
a separate exhibit forming part of this report contains the
following: In this regard, it is hereby clarified that that the borrowings done
by the Company were mainly on account of the Company’s car
A. the list of top ten employees of the Company in terms of loan policy to facilitate its employees. From the above table,
the remuneration drawn in FY 2023-24; it will be observed that the amount required to be borrowed
by issuance of debt securities is so miniscule that it would
B. a statement containing the names of the employees not have been feasible to issue debt securities for such small
employed throughout the financial year and in receipt of amount. Further, considering the funds & cash flow position of
remuneration of ₹ 1.02 crores or more per annum; and the Company, there was no requirement to borrow during these
years except to meet the aforesaid regulatory requirements,
C. a statement containing the names of the employees for which the Company had approached the Stock Exchanges
employed for part of the year and in receipt of remuneration for a waiver / guidance due to the circumstances as stated
of ₹ 8.50 lacs or more per month. above. As the said SEBI Circular requires to the companies
to comply or explain, the Company has chosen to explain its
This exhibit is available on the website of the Company at position for not issuing the debt securities.
https://www.hcltech.com/investor-relations/annual-reports
The Annual Report is being sent to the shareholders excluding 45. ACKNOWLEDGEMENTS
the aforesaid exhibit. Shareholders interested in obtaining
this information may access the same from the Company’s The Board wishes to place on record its appreciation of
website. the significant contributions made by the employees of
the Company, its subsidiaries and associate companies.
44. LARGE CORPORATES The Company has achieved impressive growth through
competence, hard work, solidarity, co-operation and support
As per Regulation 50B of the SEBI (Issue and Listing of Non- of employees at all levels. The Board wishes to thank the
Convertible Securities) Regulations, 2021, read with Chapter customers, vendors, other business associates and investors
XII of the Master Circular number SEBI/HO/DDHS/PoD1/P/ for their continued support in the Company’s growth and
CIR/2023/119 dated August 10, 2021 on ‘Fund raising by also wishes to thank the government authorities, banks and
issuance of debt securities by large corporates’, as amended other regulatory bodies for their co-operation and assistance
(“LC Regulations”), the Company was a Large Corporate extended to the Company.
(“LC”) as on March 31, 2021, March 31, 2022 and March
31, 2023 as its outstanding long term borrowings were more
than ₹ 100 crores on the said dates. Accordingly, in terms of For and on behalf of the Board of Directors of
the LC Regulations, for any incremental borrowings made by HCL Technologies Limited
the Company during FY22, FY23 & FY24, a minimum of 25%
of such incremental borrowings were required to be raised
through issuance of debt securities, which were to be raised Roshni Nadar Malhotra
either in the same financial year and / or in the subsequent two Place: Noida (U.P.), India Chairperson
financial years. Date: April 26, 2024 DIN: 02346621
To, (d) The Securities and Exchange Board of India (Share Based
The Members Employee Benefits and Sweat Equity) Regulations, 2021;
HCL Technologies Limited
806, Siddharth, (e) The Securities and Exchange Board of India (Issue and
96, Nehru Place, Listing of convertible Securities) Regulations, 2021; Not
New Delhi 110019 Applicable during the period under review.
We have conducted the Secretarial Audit of the compliance (f) The Securities and Exchange Board of India (Registrars
of applicable statutory provisions and the adherence to good to an Issue and Share Transfer Agents) Regulations,
corporate governance practices by HCL Technologies Limited 1993 regarding the Companies Act and dealing with client
(hereinafter called “the Company”). Secretarial Audit was to the extent of securities issued;
conducted in a manner that provided us a reasonable basis for
evaluating the corporate conducts/ statutory compliances and (g) The Securities and Exchange Board of India (Delisting
expressing our opinion thereon. of Equity Shares) Regulations, 2021; Not Applicable
during the period under review;
Based on our verification of the Company’s books, papers, minute
books, forms and returns filed and other records maintained by the (h) The Securities and Exchange Board of India (Buy-back
Company and also the information provided by the Company, its of Securities) Regulations, 2018; Not Applicable during
officers, agents and authorized representatives during the conduct the period under review.
of secretarial audit, we hereby report that in our opinion, the
Company has, during the audit period covering the financial year (vi) The other laws, as informed and certified by the Management
ended on March 31, 2024 complied with the statutory provisions of the Company which are specifically applicable to the
listed hereunder and also that the Company has proper Board- Company based on the Sectors/ Industry are:
processes and compliance-mechanism in place to the extent, in
the manner and subject to the reporting made hereinafter. (a) The Special Economic Zone Act, 2005;
We have examined the books, papers, minute books, forms and (b) Policy relating to Software Technology Parks of India and
returns filed and other records maintained by the Company for the its regulations;
financial year ended on March 31, 2024 according to the provisions
of: (c) The Indian Copyright Act, 1957;
(i) The Companies Act, 2013 (‘Act’) and the rules made (d) The Patents Act, 1970;
thereunder;
(e) The Trade Marks Act, 1999;
(ii) The Securities Contracts (Regulation) Act, 1956 (‘SCRA’) and
the rules made thereunder; (f) The Indian Telegraph Act, 1885;
(iii) The Depositories Act, 1996 and the Regulations and Bye- (g) The Indian Wireless Telegraphy Act, 1933;
laws framed thereunder to the extent of Regulation 76 of SEBI
(Depositories and Participants) Regulations, 2018; We have also examined compliance with the applicable clauses/
Regulations of the following:
(iv) Foreign Exchange Management Act, 1999 and the rules
and regulations made thereunder to the extent of Foreign (i) Secretarial Standards issued by The Institute of Company
Direct Investment, Overseas Direct Investment and External Secretaries of India and notified by the Ministry of Corporate
Commercial Borrowings; Affairs.
(v) The following Regulations and Guidelines prescribed under (ii) SEBI (Listing Obligations and Disclosure Requirements)
the Securities and Exchange Board of India Act, 1992 (‘SEBI Regulations, 2015 to the extent applicable.
Act’):-
During the period under review the Company has complied with the
(a) The Securities and Exchange Board of India (Substantial provisions of the Act, Rules, Regulations, Guidelines, Standards,
Acquisition of Shares and Takeovers) Regulations, 2011 etc. mentioned above.
to the extent applicable;
We further report that
(b) The Securities and Exchange Board of India (Prohibition
of Insider Trading) Regulations, 2015; The Board of Directors of the Company is duly constituted with
proper balance of Executive, Non-Executive Directors and
(c) The Securities and Exchange Board of India (Issue of Independent Directors. The changes in the composition of the
Capital and Disclosure Requirements) Regulations, 2018 Board of Directors that took place during the period under review
to the extent applicable; were carried out in compliance with the provisions of the Act.
Annexure-A
To,
The Members
HCL Technologies Limited
806, Siddharth 96, Nehru Place
New Delhi-110019
1. Maintenance of secretarial record is the responsibility of the management of the Company. Our responsibility is to express an opinion
on these secretarial records based on our audit.
2. We have followed the audit practices and processes as were appropriate to obtain reasonable assurance about the correctness of
the contents of the secretarial records. The verification was done on the random test basis to ensure that correct facts are reflected
in secretarial records. We believe that the processes and practices, we followed provide a reasonable basis for our opinion.
3. We have not verified the correctness and appropriateness of financial records and Books of Accounts of the Company.
4. Wherever required, we have obtained the Management representation about the compliance of laws, rules and regulations and
happening of events etc.
5. The compliance of the provisions of Corporate and other applicable laws, rules, regulations, standards are the responsibility of
management. Our examination was limited to the verification of procedures on random test basis.
6. The Secretarial Audit report is neither an assurance as to the future viability of the Company nor of the efficacy or effectiveness with
which the management has conducted the affairs of the Company.
Dr. S. Chandrasekaran
Senior Partner
Membership No. FCS1644
Date: April 26, 2024 Certificate of Practice No. 715
Place: Delhi UDIN: F001644F000219873
Form for disclosure of particulars of contracts / arrangements entered into by the Company with related parties referred to in
sub-section (1) of Section 188 of the Companies Act, 2013 including certain arm’s length transactions under third proviso thereto.
During the financial year ended March 31, 2024, HCL Technologies Limited (‘HCLTech’) has not entered into any contract or
arrangement or transaction with its related parties which is not at arm’s length.
During the financial year ended March 31, 2024, the material transactions in terms of Regulation 23 of SEBI (Listing Obligations
and Disclosure Requirements) Regulations, 2015 were undertaken with the following step-down wholly owned subsidiaries,
being the related parties:
S. No. Name of the wholly owned step-down subsidiary Place of Amount of transaction
Incorporation (₹ in crores)
1 HCL Technologies Corporate Services Limited UK 15,495.31
2 HCL America Inc. USA 3,453.84
3 HCL Technologies UK Limited UK 3,042.26
4 HCL Software Products Limited India 2,120.29
5 HCL Technologies Germany GmbH Germany 1,496.56
b) Nature of contracts / arrangements / transactions:
Rendering / obtaining of services, product sales and other miscellaneous income.
c) Duration of the contracts / arrangements / transactions:
Ongoing.
d) Salient terms of the contracts or arrangements or transactions including the value, if any:
• HCL Technologies Limited to provide IT / ITES services to the existing and new clients of the above-mentioned step-down
wholly owned subsidiaries including various support and general administrative services as may be required from time to
time;
• The above-mentioned step-down wholly owned subsidiaries shall respectively provide IT / ITES services including sales and
marketing support services to HCL Technologies Limited;
• The respective parties shall diligently perform their respective obligations under the contracts in a timely manner and
provide services in accordance with the work order issued by the customer;
• The respective parties shall submit invoices on timely basis for the services provided for each project to each other as per
the terms of contract and promptly pay the same;
• The respective parties shall be responsible for all the expenses incurred in connection with providing its services; and
• The parties shall comply with the local, state and federal laws and regulations applicable while providing services.
• The value of the transaction with each of the related parties is given in a) above.
The objective of the CSR policy (the “Policy”) of the Company is to lay down the guiding principles for selection, implementation,
monitoring, and evaluation of CSR activities as well as formulation of the Annual Action Plan, for ensuring growth and advancement
of society and conservation of natural resources. To meet its goals, the Company drives its Corporate Social Responsibility agenda
through its CSR arm, HCL Foundation, a Public Charitable Trust registered with the Ministry of Corporate Affairs as required under
the Companies Act, 2013 and Rules made thereunder, and also registered under Sections 12A and 80G of the Income Tax Act, 1961.
HCL Foundation has been set up to take up projects and programmes as part of its CSR mandate which are aligned to the Sustainable
Development Goals. The CSR activities, projects and programmes undertaken by the Company shall be those as approved by the
Board of Directors on the recommendation of the CSR Committee and are covered under the areas set out in Schedule VII of the
Companies Act, 2013. All CSR initiatives are inclusive, gender transformative, with special attention to the ultra-poor, people with
disabilities and environment conservation.
The key CSR streams are early Childhood Care & Development, Health, Education, Skill Development & Livelihood, Water, Sanitation
& Hygiene, Environment, Disaster Risk Reduction & Response and Gender & Inclusion.
3. The web-link where Composition of CSR Committee, CSR policy and CSR projects approved by the Board are disclosed on
the website of the Company
https://www.hcltech.com/investor-relations/corporate-social-responsibility
4. Provide the executive summary along with web-link(s) of Impact Assessment of CSR projects carried out in pursuance of
sub-rule (3) of Rule 8 of the Companies (Corporate Social Responsibility Policy) Rules, 2014
During the year under review an independent Impact Assessment was undertaken for three projects, the details of the same are given
hereunder.
The surge in COVID19 cases have stressed the health system and identifying the critical need to control the spread, HCL
Foundation supported - 'Running of Medical Isolation Centres and Community Awareness Campaign’ implemented by Doctors
for You ("DFY") across Delhi, Mumbai and Vijayawada. The primary objective of the project was to strengthen health system
through infrastructural support (Critical Care Equipment and Isolation and Treatment Centres), training of healthcare staff and
community awareness.
With a view to tracing and testing, motivating the community to come up for testing, Mobile Medical Units (“MMUs”) were
deployed to provide free testing services. These services were provided to persons of the vulnerable and marginalised sections
of the society in Vijayawada and Mumbai. The MMUs staff also interacted with the people on a regular basis to address
testing hesitancy among people and provided information on COVID 19 related issues. Community awareness campaigns
were conducted with a view to promoting adoption of COVID 19 appropriate behaviour by educating on personal hygiene and
cleanliness like washing hands properly, wearing masks, social distancing, self-isolation, etc. and making it a part of daily routine.
Hygiene kits were also distributed as part of the campaign.
The impact assessment report shows that over 18,000 patients were treated, 1,662 health care staff was trained, 27,810
community members were screened through MMUs, and a total of 18,252 reached through community awareness campaign.
The training of 982 healthcare professionals and 680 hygiene technicians led to an enhanced staff efficiency and smooth facility
management and a sense of confidence among healthcare workers to work without fear of COVID 19, ultimately resulting in
quality treatment. The project support was extended to include provision of consumables viz. PPE kits, medicines, gloves, masks
etc. for not only COVID 19 care centres but later to vaccination centres as well.
The project - 'Installation of Oxygen generation plant’ at Central India Institute of Medical Science (“CIIMS”) Nagpur was
envisaged with an aim to provide support in setting up an oxygen plant at CIIMS as per need. The project was taken up during
FY 2021-22.
Before the project, the hospital procured oxygen cylinders to provide oxygen to the patients. Lack of availability of funds had
been hindering the plans to install oxygen plant.
The installed plant with a capacity to generate 704 litres of oxygen per hour helped in providing oxygen support to all 110
oxygen dependent patients (during the project duration) simultaneously. It was informed that the oxygen plant support helped
in better emergency preparedness for the subsequent COVID 19 pandemic wave. The project intervention led to increase in
capacity of the hospital to treat and accommodate a greater number of patients and ensured timely medical treatment, providing
uninterrupted and reliable supply of oxygen. The patients were able to access good quality and free of cost treatment which was
difficult especially for low- and middle-income group people during the times of COVID 19 pandemic. The project intervention
was able to provide high-cost intensive treatment to all sections of society thus saving people from financial distress.
As per the data shared by CIIMS, a total of 1,061 beneficiaries were benefited through the oxygen plant during the project
period whereas post the project completion, from January 2022 to January 2024, total 50,666 patients have been benefited. The
support ensured that no critical care patient was bereft of treatment requiring oxygen support. It was acknowledged that in the
absence of the HCL Foundation’s support, procedure like providing oxygen to a patient would have been delayed due to long
waiting time.
The project benefit has been well extended to the present times and is catering to the needs of the neurological patients who
require continuous and prolonged oxygen supply. CIIMS hospital is reportedly under expansion leading to an increase in the
number of beds from current 110 to around 140 beds (by September 2024). The project support would also serve the additional
oxygen demand. Training provided to the CIIMS staff for the maintenance & operations has led to availability of in-house trained
staff for smooth operations of the oxygen plant on day-to-day basis.
HCL Foundation continued its efforts in the fight against COVID 19 during financial year 2021-22 under ‘Health in Emergencies’
project which was taken up in continuation to the efforts initiated in the year 2020-21 for fighting the COVID 19 pandemic in
the form of the project ‘Running of Medical centers and community awareness campaign’. The project was taken up during the
financial year 2021-22 and was implemented by Doctors for You ("DFY"). This project was implemented in 9 different locations
in India for strengthening the health systems, providing infrastructural support (Oxygen plant, Isolation and Treatment Centres),
training of healthcare staff, and support to COVID 19 vaccination program.
The above-mentioned activities that were taken up under the project were able to help people access quality treatment. 61,531
patients got benefitted through the isolation and treatment facilities created under the project. The treatment support was free
of cost, irrespective of the socio-economic background of the patient. The support proved to be helpful to people who would
not have otherwise been able to afford quality treatment. Also, without such support the situation would have created financial
distress for a lot of families during the times when the livelihoods of the people were affected by lockdowns and COVID 19 related
restrictions. Similarly, the oxygen plant ensured a continuous and sufficient supply of oxygen to various hospitals and COVID
isolation centres.
The government authorities reported that the patients’ feedback on the quality of service and treatment provided was satisfactory.
The facilities created had 24 x 7 monitoring and supervision facility for all the patients. The PPE kits distributed were of good
quality which boosted the confidence of the medical staff in carrying out their duties effectively. There was zero mortality in the
COVID isolation Centre and hospitals established and supported under the project. As informed, a total of 7,06,305 people were
vaccinated till March 31, 2022 under this project. Under the support to COVID 19 vaccination programme, the project team was
continuously engaged in creating awareness among people around COVID 19 vaccine, managing vaccination data, follow-up
call for second doses providing the required support to the vaccination process.
The detailed report on impact assessment report carried out by an independent agency are available on the website of the Company
at https://www.hcltech.com/investors/corporate-social-responsibility-hcl.
(₹/ crores)
6. a) Amount spent on CSR Projects (both ongoing project and other than ongoing project) 260.16
b) Amount spent in Administrative Overheads 1.05
c) Amount spent on Impact Assessment, if applicable NIL
d) Total amount spent for the financial year [(a)+(b)+(c)] 261.21
e) CSR amount spent or unspent for the financial year:
7. Details of unspent Corporate Social Responsibility amount for the preceding three financial years
No.
The Company has not directly created or acquired any capital asset through CSR spent during the financial year ended March 31,
2024. All CSR expenditure has been done through the implementing agencies.
9. Specify the reason(s), if the Company has failed to spend two percent of the average net profit as per Section 135(5)
Not applicable.
A) Conservation of Energy and Water systems implemented in major facilities which involved energy
efficient unit installation, defective coils and filters replacement,
As a responsible corporate, the Company believes that it heat load reduction by room partition & operational control
has got accountability to the future and an imperative role enhancement measures such as AHU timer-based control
to play in addressing global challenges, climate change, and temperature set point changes related activities. This has
and environmental sustainability. The Company has made a enabled the Company to save 1,364.57 MWh of energy and
commitment to conserve the environment by adopting several has helped to reduce 1,123.04 tCO2e of emissions.
“Green Initiatives” and being responsible for energy & water
management in its area of operations. These initiatives will 4. Energy efficient Lighting and Control - The Company
drive energy & water consumption in an efficient, economical, extended its initiative to expand use of LED lightings in all the
and environment friendly manner throughout all its premises. facilities and also adopted operational control enhancement
measures such as installation of motion sensors, daylight
The initiatives and good practices adopted or expanded by the harvesting feature which resulted in optimum usage of lighting.
Company towards conservation of energy and water during FY Energy savings achieved by these initiatives was 2,772.12
2023-24 are described below: MWh of absolute energy consumption thereby reducing
2,281.45 tCO2e emissions.
1. Renewable Energy Purchase - In continuation with its
commitment to reduce “carbon footprint, the Company is 5. Effective Utilization of UPS - Based on the load demand of
committed to substitute 80% of electricity with renewable the UPS systems, capacity of the backup has been optimized
energy by 2030. The source of renewable energy is wind, by shutting down some of the systems. In addition, activation
solar and hydel based electricity. By transitioning electricity of passive filters has been taken up. This optimization measure
supply to renewable sources globally, the Company has resulted in energy savings of 603.90 MWh and emission
so far transitioned 19.02% of its energy requirement to reduction of 497.01 tCO2e.
renewable sources which is equal to 52,056.41 MWh. Out of
this, 25,565.33 MWh for its facilities in India which includes 6. Technology Adoption - Process improvement in the AHU
2,513.52 MWh generated from onsite solar plant installations, Control through rectification and revamping of BMS system
and 26,491.08 MWh for its Geo locations. This has enabled the was implemented. Energy savings achieved by these initiatives
Company to reduce carbon footprint by 23,198.78 tCO2e (Tons was 84.00 MWh of absolute energy consumption and has
of Carbon dioxide equivalent) out of which 21,040.26 tCO2e in helped to reduce 69.13 tCO2e emissions.
India and of 2,158.52 tCO2e in Geo locations.
7. Water Conservation - The Company’s focus on water
2. High Side: Chiller Operational Performance Improvement - conservation was strengthened by reducing the water flow by
By implementing the performance improvement programs such using of aerator filter for all washbasin taps, introducing sensor-
as chiller performance measurement and implementing the based taps, using STP treated water for flushing, landscaping&
control measure, cooling tower retrofit and fills replacement, other soft water applications, rainwater harvesting, using
changing the set temperature as per seasonal changes, neem-based liquid enhanced with an anti-scaling agent in the
condenser descaling activities, the Company was able to save cooling tower and a system with fewer chemicals to water. All
101.40 MWh of energy that helped to reduce 83.45 tCO2e of this has enabled the Company to conserve 14,794 KL of water.
emissions.
HCLTech has reduced Scope-1 & 2 GHG emissions by 25.29%
3. Low Side: HVAC Operational Performance Improvement in absolute terms, with reference to the base year 2019-20
- Efficiency improvement measures of Low Side of HVAC against a target of 20% reduction.
Carbon Footprint
Sr. FY 2023-24 Investment
Intervention Particulars Reduction
No. (MWh) (in ₹ Lakhs)
(tCO2e)
1 Renewable Power Purchase (India) 25,565.33 21,040.26 -
2 Renewable Power Purchase (GEO) 26,491.08 2,158.52 -
Total 52,056.41 23,198.78 -
Operational Control related Interventions
3 Chiller Operational Performances Improvement 101.40 83.45 21.56
4 HVAC Operational Performances Improvement 1,364.57 1,123.04 1,377.93
5 Energy Efficient Lighting and Controls 2,772.12 2,281.45 53.89
6 Effective utilization of UPS 603.90 497.01 42.07
7 Technology Adoption 84.00 69.13 2.26
Sub Total 4,925.98 4,054.08 1,497.71
Grand Total 27,252.86
c) Climate Change Disclosure Quote from “Director of Supply Chain and Reporter
Services, CDP” –
HCLTech has been disclosing its environmental
performance through CDP (formerly the Carbon “It is a pleasure to welcome the 450+ companies that
Disclosure Project) since the Year 2011. CDP recognizes have made it onto CDP’s 2023 Supplier Engagement
companies with high quality disclosure in its annual Leaderboard. The Leaderboard highlights companies
scoring process, with top companies making it onto proactively working with their suppliers to ensure climate
CDP’s self-styled ‘A’ list. A high CDP score is supposed to change action cascades down their supply chains through
be indicative of a company’s environmental awareness, supplier engagement, governance, Scope 3 emissions
advanced sustainability governance and leadership accounting and target-setting.
commitment to address global challenges like Climate
Change etc. As a Supplier Engagement Leader, HCL Technologies is
demonstrating supply chain leadership, a prerequisite for
HCLTech has received an ‘A-’ Score for CDP 2023 the transition towards a net-zero, nature-positive future.”
Climate Change disclosure which is in the ‘Leadership’
band. This is higher than the IT & software development e) Cool roof with high Solar Reflectance Index (“SRI”)
sector average of ‘C’, higher than Asia regional average coating in building terrace area
of ‘C’ and higher than the Global average of ‘C’.
The solar reflective coating aims to achieve better heat
HCLTech commits to reduce absolute Scope 1 and 2 reduction results. It is a thermal reflective paint and stops
GHG emissions by 50% by 2030 from a 2020 base year. excessive solar heat to enter the roof. This paint has been
HCLTech also commits to reduce absolute Scope 3 GHG applied to the roofs of three towers resulting in energy
emissions by 42% within the same timeframe. savings of 11.74 MWh and has helped to reduce 9.66
tCO2e emissions.
Quote from CDP Director –
f) End of Life (“EOL”) replacements and Retrofits
“As the global environmental disclosure system, CDP is
dedicated to building the foundations for a thriving and The Company has performed “End of Life” assessment
sustainable economy and greatly appreciates the support for critical equipment (HVAC systems, UPS etc.), with
of HCL Technologies in our efforts to continue driving an intent to replace / retrofit the inefficient equipment by
transparency and corporate environmental action. adopting latest technology in terms of energy efficiency,
monitoring, and integration capability. The conventional
The situation is urgent, and the global community must DX systems have been replaced by PAC unit with
act now to ensure that we limit global warming to 1.5°C. investment of ₹ 1,299.20 Lakhs giving energy savings
Disclosure is the first key step in addressing current of 635.34 MWh and emission reduction of 522.9 tCo2e.
and future environmental risks through standardized, Through UPS replacement, energy savings of 556.15
comparable data. HCL Technologies has shown its MWh and emission reduction of 457.7 tCo2e was
commitment to transparency around its environmental achieved with investment of ₹ 448.24 Lakhs.
HCLTech’ s existing mechanisms for Risk Management and c) Automated Intelligence ON ("AION"): An AI
data governance are being extended to include AI, and the lifecycle management platform that uses a Low-
processes for handling AI-related business decisions are being Code / No-Code approach to accelerate AI / ML
refined with participants suitably trained. We ensure humans model development and deployment to production.
are always in the loop for accountability and understanding. AION is also capable of finetuning & testing of private
Large Language models on enterprise data.
The examples of HR focused solutions are Gen AI Copilots
to MS Office, MS Teams and developer productivity with d) TrustifAI: TrustifAI is our framework for Responsible
plan to scale up to 20K users in FY25 and the custom tools AI. This is a Service delivery enabler and can help in
for employee services for ticketing, policy and knowledge ensuring Responsible AI components like Fairness,
library search and retrieval, sentiment analysis, recruiter and Security, Explainability, Ethics in an AI solution.
candidate assistants that enable users to work smarter, with
improved productivity and user experience. e) Graviton: A modern data platform acceleration
suite that enables enterprises to efficiently build,
The other examples include AI and natural language support deploy, monitor and maintain an agile and cost-
for enterprise analytics, search, Sales CRM assistant, efficient modern data platform. Graviton provides a
contracts assistant and solutions for customer sentiment collaboration workspace, centralized control pane,
analysis. and a suite of intelligent data services to facilitate
development and delivery of optimal data products
The corporate functions are envisaging how GenAI can and efficient management of data product lifecycle
radically transform the future of the Function or area with from development to production.
use-cases such as Pre-contract management Copilot, RFx
Responder Copilot , Knowledge Management Copilot and Key Features & Benefits derived:
with a pipeline of use cases in areas of HR like Interview
Studio, Policy Studio and Mentorship Studio, Finance like • End-to-end consulting services and digital
Revenue assurance, Tax category derivation, Deal Evaluation, engineering pathways that help define data
Marketing like Marketing Assets Creation, Marketing Analysis strategy and develop modernization roadmap.
and Digital Presence, ITeS like support chat, Operational
Analytics and Customer feedback analysis. • Initial customer POCs and Pilots related to
Generative AI usage for improving efficiencies
C) Research and Development (“R&D”) across engineering lifecycle and technical
support operations in industries such as Fintech,
I. Specific areas in which R&D was carried out Med devices, Telecom, Retail etc. have shown
efficiencies and productivity improvements in
1. Data Engineering and Artificial Intelligence the range of 13 -18%.
HCLTech X is a headless, cloud-native digital experience • CARE platform accelerates the development
platform which effortlessly integrates with an existing of secure, scalable and regulatory compliant
technology stack, giving customers the freedom to applications for medical devices and patient
build customized solutions and deliver personalized engagement, including those designed for cloud and
user experiences. Driven by data led intelligent, edge computing environments.
actionable insights, it enables brands with ready-to-
deploy engagement features like video, social media, • It empowers its developers to leverage cutting-edge
notifications, community engagement, loyalty programs, machine learning and AI for comprehensive data
gamification and more. Over and above new customer management, including both telemetry data from
base, this platform aims at retention of existing customer devices and health data from patients.
segments and increase their lifetime value to convert
them into brand fans. • It enables medical device OEMs to offer improved
remote support by enabling them to monitor, control,
With HCLTech X features being industry-agnostic, its and access their devices remotely.
quick time to market to customize the user experience
journeys as per industry has been a crucial driving factor. Key Features & Benefits derived:
Its ability to avoid product lock ins and democratize brands
with the choice of future technologies has remarkably • Get to market faster and stay ahead of the curve
spiked the adoption of platform features. This has been with rapid Medical device connectivity application
catalyzed by seamless integration to customer’s existing development. Reduce costs and complexity with
ecosystem making it easier for customers to incorporate cloud, edge, and analytics/Machine learning
the platform into their workflow. Holistically, being a one integration.
stop shop for driving personalized content experiences,
contextualized brand offerings and driving monetization at • Enable the softwarization of devices to unlock the
scale, has driven the customers out of siloed technology cloud’s computing power and agility, facilitating
environments and build operational efficiency. seamless interaction and transparency between
patients, healthcare professionals, service providers
Key Features & Benefits derived: and payers, with the help of modern AI and data
engineering techniques. It also enables remote
• One single platform with ready to deploy engagement patient monitoring.
features driven through data led insights.
• Remote monitoring and diagnostics helps to
• Low TCO platform yet seamless user experience proactively address device issues, minimizing
with cloud native architecture. downtime and improving customer satisfaction.
• Committed reduction in time to market with pre-built 6. Autonomous Vehicle Technology Demonstrator and
platform component library. Simulation
• Composable architecture assuring no product lock- As the need for both driver and vehicle safety pave the
in, hence democratizing technology options for future way for smarter vehicles, the Company has invested in
integrations. creating technology solutions for autonomous vehicles,
extending to connected car technology to achieve
• Secure and scalable platform compliant with geo- advanced features.
specific governance, risk and compliance ("GRC")
guidelines. • An internal combustion engine (ICE) vehicle has
been retrofitted with the Company’s automotive
Future plan of action engineering technologies to make it a level 3
autonomous vehicle.
• Leverage GenAI based LLM models to enrich DIY
content publishing, AI-based content search, and • The typical use-cases demonstrated are lane keep
media management for brand marketers. assist, automatic emergency braking, obstacle/
pedestrian/traffic sign/free drivable space detections.
• Develop and enhance loyalty, rewards and It also includes predefined path planning using high-
membership features of the platform using precision maps and high-precision GPS.
Blockchain/NFT based technologies.
• The Company has developed and integrated the
• Introduce XR based engagement features to enhance Driver Monitoring System (DMS) to ensure the safety
customer experience with on-tap product 360 view of the driver, occupants and vehicle.
5. Connected Assets in Regulated Environment • Technologies like AI, ML, UWB, V2X and V2I have
(HCLTech CARETM) Platform been integrated for intelligent and dynamic decision
making. The vehicle’s parameters can be remotely
To develop innovative healthcare solutions quickly, controlled using a mobile app with appropriate pre-
healthcare organizations need pre-built tools and authorization.
Directors’ Report 137
• Advanced sensor fusion and deep learning algorithms HCL has invested $20+M in creating a 45000+ square
are implemented to ensure that the vehicle functions feet ATMP (Assembly, Test, Mark and Packaging) facility
efficiently in different environmental conditions. in Bangalore. This facility has 1K and 10K clean rooms
Complete drivable scenarios are simulated in our that houses state of art equipment to support complete
labs before it is integrated and tested in the vehicle. post silicon validation activities starting from silicon power
on, wafer sort & functional testing, bench characterization,
• Use-cases are benchmarked and compliant to the manufacturing test, package qualification, reliability
Automotive EURO-NCAP Regulatory standard. testing and failure analysis for engineering & low to
medium volumes.
Key Features & Benefits derived:
The lab will be fully operational in October. As part of the
• Accelerates the development and deployment lab, we are building the following:
of technology solutions for autonomous vehicle
development. • Remote access for customers to remotely run and
view the test results for their wafer/chips
• Some of the concepts developed as part of this program
position the Company at the forefront of emerging • GenAI assisted Post Silicon Validation -- we have a
technologies and are leveraged by global customers demo script which will read the spec from the Design
to accelerate their development and improve time to specifications document, creates a test case, runs in
market of their autonomous driving programs. a target environment and report the test result in an
automated way.
• After ASAP’s acquisition, HCLTech is able to play a
stronger role in ADAS/AD, Electrification, IVI, Exterior a) Wide ranging solutions for Automotive
Lighting, and Software areas in addition to HCL’s applications
existing capabilities with their strong experience in
system and vehicle HIl, SIL, Simulation, Virtual Test The number of Semiconductor chips in a car has
Automation, testing, electrical harness, verification, gone up multi-fold to provide customer experience in
and validation services. e-cockpit, ADAS, V2X, etc.
• HCLTech along with ASAP are investing in developing • The Company designed multiple silicon solutions
advanced solutions for the Software Defined Vehicle, to address the emerging needs of the industry
including Connectivity, in-vehicle and Cloud Platform
engineering, Data Analytics, Virtualization, Digital o MCUs for Body, Control, Sensor
Twin, DevOps, CI/CD and OTA. o Radar Controller SoC for ADAS applications
o UWB SoC for smart access
• HCL ADAS features implemented in autonomous car
are ported into a virtual environment on the cloud by b) Infrastructure Silicon for GenAI
ASAP to integrate into a European OEM vehicle to
demonstrate the complete SDV ecosystem. • Custom chips developed with hardware
accelerators like (Transformers, Variational
• Dedicated Data Platform for Software-defined AutoEncoders (VAEs) and Deep Convolutional
Vehicles: HCLTech’s Dedicated SDV Data Platform GAN (DCGAN) etc.) which phenomenally
enables automakers to easily store and access the improves the performance for specific AI models
vast amounts of information transmitted by state- and Hyper-Local AI models with guaranteed low-
of-the-art connected vehicles, including telemetry, latency and high performance/watts compared
image and video feeds and radar and lidar data. to COTS CPU/GPUs. These chips drive
Deployable on any cloud or on premises, it lowers performance required for Gen-AI workloads that
the total cost of ownership by utilizing ML-driven handle terabytes of data for better content-and-
compression and archiving algorithms in mission- context aware result generation.
optimized pipelines. The platform readily integrates
AI and GenAI use cases, as well as HCLTech’s AI • Extreme compression technology for Deep
Force suite, to streamline R&D, enrich customer learning to offer Near Edge AI solutions in IOT
experiences and promote sustainable operations. & Consumer markets on their existing low MCU
Native support for ROS2 ecosystems and COVESA devices with 256 Kilo bytes memory.
VSS with integrated visualizations using Rerun or
Foxglove complete the package to provide a scalable c) GenAI for Silicon product life cycle development:
solution to tackling the data-related challenges that
forward-thinking automakers face. • Gen AI assisted Pre and Post Silicon & Platform
validation.
7. Semiconductor
• Porting of implementation across foundries and
Complexity of silicon is exponentially growing due to technology nodes.
acceleration of technologies like AI, Metaverse, Mobility,
5G driving the need to come up with high performance, 8. 5G Telecom Solutions
low latency semiconductor designs. The Company
leverages its Plug and Play RISCV and ARM platforms Realizing the transformative potential of digital
to offer Spec-to-Platform solutions and it’s end-to-end connectivity, we began investing in 5G as early as 2016.
design and manufacturing experience to help global
customer to increase their speed of innovation, enabling Today, we create highly differentiated offerings and
custom silicon and platform solutions. solutions in Core Network, RAN, etc. and continue to
invest significantly in trainings and lab infrastructure for
138 HCLTech Annual Report 2023-24
IP development and provide resources to enhance our 5G network functions from various ecosystem
clients’ 5G portfolio. partners and is used as a staging environment
to integrate, configure and validate multivendor
a) O-RAN Contribution: network functions on multi-cloud environments,
enterprise 5G use case development and
• The Company has been contributing to the interoperability testing.
O-RAN Software Community (OSC) since the
Cherry release in December 2020. We recently e) Private 5G Network Solutions:
completed the G release, contributing significantly
to the areas of RIC Platform and RIC Apps. • The Company with its 5G ecosystem partner
has developed private 5G network-in-a-box
• The Company has realized the minimum viable solution for enterprises to adopt 5G for their
product (MVP) by implementing E2E Traffic digital transformation.
Steering and Predictive Load Balancing Use
case in a closed-loop fashion with E2-based • The solution provides the building blocks and
KPIMon and RC xApps having AI-enabled best combination of the elements which can be
intelligence. used to construct a standalone private network
for hosting wireless network infrastructure, smart
• HCLTech’ s 5G Open RAN traffic steering services, IoT device connectivity and numerous
software application, xApp, has received the applications. Our flexible and tailorable
Telecom Infra Project’s (TIP) silver badge. private networks solution aims at meeting the
enterprises’ demand of network connectivity,
b) 5G System integration Framework (5G SF): given their unique objectives and challenges.
• Given the open, distributed, and disaggregated • The Company has developed domain-specific
nature of the 5G network functions, the 5G 5G use cases like AI/ML based Smart Video
System integration Framework (5G SF) Analytics for different scenarios such as Industry
offers flexibility to mix and match the network 4.0, asset track and trace, location-based
functions from various ecosystem players. services and smart city applications to name a
This multivendor implementation calls for a few.
system integrator to on-board, configure and
validate the multivendor network functions in a Key Features & Benefits derived:
staging environment and deploy it in the multi-
cloud production environment. The Company • Accelerates time taken to deploy and integrate
has developed the 5G SF by leveraging its 5G Open 5G network functions in a multi-
Network On-boarding and eXchange (5G NOX), vendor, multi-cloud environment and validate
5G Core Network Slice Manager (5G NSM) interoperability.
and 5G Service Assurance and Analytics (5G
NSAA). Our 5G SF includes the homegrown CI/ • Enables network automation and AI/ML-based
CD/CT tools (RAPID and TURBO). assurance solutions for network operations.
Helps create and manage network slices to
• HCLTech has integrated the partner’s next offer differentiated services and improve 5G
generation firewall solution with Open 5GS core monetization from enterprise customers.
deployed in the P5G lab. Security monitoring in
the standard network interfaces like N2, N3,N4 • Enable Telecom operators to provide Network-
and N6. The logs from partner’s next generation as-a-Service and launch new services for
firewall is monitored and overall network security network monetization.
assurance dashboard is provided in the NSAA
module. • New innovative offerings like Location based
services, Geo fencing, Quality on Demand,
c) 5G Network Monetization Platform ("5G NMP") Network slicing, AI/ML based smart video
analytics like worker safety, Drone based
• With 5G Stand Alone ("5G SA") deployments surveillance helps to enhance customer
picking up globally, the operators are now experience and new revenue streams for the
focusing on new monetization opportunities. telecom operators.
HCLTech Network Monetization Platform
("NMP") comprises of Network Abstraction Layer • We have built multiple IPs in 5G Technologies
to facilitate enterprise applications/use cases for load and traffic management and through our
development and launching new services. It active participation in the O-RAN alliance & TIP,
leverages the Concepts/Principles being driven we are one of the leading service providers in
by the CAMARA program, where enterprise the 5G technology space.
Application Function ("AF") can interact with
multiple 5G cores with the help of APIs exposed 9. HCLSoftware R&D aims to be at the forefront of
by the HCLTech Network Management Platform, innovation, creating solutions that not only address the
and this may help to reduce inter-core complex current challenges but also anticipate the future needs.
configuration for some enterprise 5G use cases. HCLSoftware harness the collective knowledge and
creativity of internal teams and of partners to deliver
d) 5G Lab as-a-Service: innovative solutions for customers. With innovation
being the core of our DNA, our two flagship programs-
• The Company has invested in 5G labs in India, HCLSoftware SPARC and HCL Startup SYNC adopted
Europe and USA. These 5G labs have live
Directors’ Report 139
many initiatives to address customer needs and create and engineers, enabling them to strategize and plan
impact across the board. effectively for the next 12-18 months. The latest 2024
edition focuses on Versatility, Scalability and Agility as the
9.1 Software Products Advanced Research Centre three core pillars determining the success of any software
("SPARC") business.
SPARC serves as the hub of intellectual exploration, On the IP Side, we work actively in the U.S. and
fostering collaboration among experts, engineers, and internationally to ensure the enforcement of copyright,
scientists to solve complex technological challenges and trademark, trade secret, and other protections that apply
create cutting-edge software solutions. to our software products, services, business plans, and
branding. We currently have filed for over 380 U.S. and
The key focus areas include AutoML, Generative AI, international patents out of which 258 have been granted.
Causal AI, Productivity & Metaverse.
HCLSoftware recognizes that Open Source is a critical
a) AutoML: Our flagship product AION is aimed to ease part of building software for the future and involving the
adoption of ML. We launched Autopilot version of larger community in the overall software evolution. We
AION. We are also building POCs to enable multiple have created around 200+ open source repositories for
use cases for Digital India with AION. our products like Domino, AppScan, Commerce, DX,
Sametime, Connections, Volt MX, Workload Automation,
b) Generative AI: This remains is at the forefront of etc. to benefit our customers, our developers, and the
our Focus Areas. We have worked collaboratively community.
with BigFix, AppScan, Unica product teams for
these POCs. Some examples include Automated 9.3 Core Engineering at HCLSoftware
RFP responses (Commerce), Taint Propagation
(AppScan), Personalized Image generation (Unica). We develop most of our products and services internally
through the following core product engineering groups,
c) Causal AI: This POC simplifies the process of causal highlights for few of them are follows-
inference on the historic data by using simple English
text. Some applications include drop off analytics, a) Cloud Engineering
customer churn, renewals.
SoFy (Solution Factory)
d) Productivity: Our productivity-focused research
aims to optimize processes and elevate collaboration. HCL SoFy is a cloud-native solution marketplace that
Key launches in this area include: enables customers, partners and HCL employees to
“Test Drive” HCL Software cloud native products and
• InnerSource for sharing reusable assets across complimentary HCL Partner products hands-on in a
dev teams. cloud environment.
• Figma to ReactJS conversion for converting UX Key features & Benefits derived
to code with minimal effort.
• Easy deployment of cloud-native HCLSoftware
• HawkInspector, an extension to enhance the to any cloud-native environment.
security posture of GitHub Copilot by proactively
identifying and alerting users about files • Pre-built business scenarios with sample data
containing sensitive information and personally and apps to simulate real-world use cases.
identifiable data.
• Cloud-native repository to access HCLSoftware
Additionally, we are also created a digital product containers and Helm charts.
marketplace that enables Make in India
movement. Currently, it is being piloted with our • Easily search for any cloud native HCL product
Geometric product portfolio. and business solutions.
HCL Startup SYNC serves as a dynamic program and • Online ordering. SoFy has been extended to
platform within our R&D framework, functioning as become HCL Software Marketplace to try, buy.
both an open-innovation hub and a startup accelerator. Online ordering has been enabled for AppScan
Its primary role is to amplify the efforts of our internal on Cloud.
R&D teams by immersing them in an environment ripe
with fresh ideas and cutting-edge technologies from • Product-specific marketplaces - Domino, DX and
startups. The essence of Startup SYNC lies in its ability LEAP marketplaces are collaborative spaces
to promote the exchange of knowledge and ideas. This where users can discover, download, and try out
cross-pollination enhances the agility and efficiency of add-ons contributed by community members
our product teams, driving innovation forward at a faster from HCL, business partners and independent
pace. developers.
Additionally, team SYNC conducts thorough research • Request Quote and Lead management
annually to identify and analyze the latest trends capabilities - customers can request a quote for
in the software industry. This research serves as a select HCL products and solutions.
valuable resource for our product leaders, managers,
HCL Commerce Cloud delivers the best of Commerce Actian Cloud Data Platform
with the power of the cloud. Our solution offers the
richest set of Commerce capabilities for B2B, B2C, Transform business by simplifying how companies
B2B2C and D2C all on one proven platform and connect, manage, and analyse data.
make easy to consume commerce, so you can sell
more, faster. Key Features & Benefits derived
Key Features & Benefits derived • Real-time vectorized analytics of relational data
with unmatched performance.
• Sell More, Faster with An Integrated and
Composable Solution. • Expansive connector library including support
for Salesforce, NetSuite, SAP, AWS, Azure,
• Auto Scaling and Peak Event Support means Google Cloud, etc., as well as support for REST
customers only pay for what they need with our and SOAP based connectivity.
‘Pay-as-you-go’ predictable pricing model.
• Self-service data mapping capabilities via
• Scalable performance to a 99.9% SLA. a simple user interface to simplify the task
of integrating information from all business
New Solution: HCL Marketing Cloud applications and getting to know your customer.
HCL Marketing Cloud delivers the best of marketing • Identify and fix data anomalies as you prepare
automation with the power of the cloud. Our solution data for corporate AI and ML initiatives.
offers the richest set of end-to-end Marketing
capabilities from Planning to Execution, including d) Total Experience (TX) Cloud
Analysis of Multi-Channel Marketing Campaigns all
on one proven platform. The combination of HCL’s DXP, Low-code, and no-
code capabilities aimed at citizen and professional
Key Features & Benefits derived developers help companies transform digitally such
as supplier, dealer, and agent portals, eGov initiatives
• Smarter Customer Engagement- Fuelled by AI. for citizens, digital workplaces for employees, and
smarter worker initiatives for factory, retail, and field
• Simplified Marketing Operations- Reliable, service people.
Secure & Flexible.
Volt MX
• Faster Time to Value- Easy-to-Consume, Rapid
Adoption & Lower TCO. HCL Volt MX is an industry-leading multi-experience
low-code app-dev platform for citizen and professional
New Solution: HCL Aftermarket Cloud developers to deliver pixel perfect, consumer-grade
digital solutions rapidly across all channels ranging
HCL Aftermarket Cloud is a SaaS offering that helps from mobiles, tablets, desktop, web, kiosk, smart
enterprises differentiate through service excellence. watches and IoT.
With HCL Aftermarket Cloud, one can streamline the
service value chain, deliver unmatched aftermarket Key Features & Benefits derived
services, and attain the sustainability goals.
• High fidelity multi experiences on any device.
Key Features & Benefits derived
• True low-to-pro code app dev with no limit’s
• Simplify the parts buying experience resulting integration and automation.
in accurate order fulfilment and improved
operational efficiency. • Open development and deployment strategies.
• Streamline field processes and service delivery • Modernize applications, integrate with data &
by providing the required information, tools and processes from any system.
spare parts.
• Enable true no-code development to citizen
• Optimize End-to-End Inhouse Service developers with full IT governance.
Management for enhanced service profitability.
HCL DX is purpose-built to develop, deliver, and • Improve the MTTR – Mean Time to Repair – IT
manage business-critical, self-service transactional task (incidents, service requests etc.)
B2C, B2B, and B2E digital experiences.
• Dramatically reduce human errors due to
Key Features & Benefits derived manual execution of activities on a device.
• Improve user experience with less code as well • Minimize IT Cost by empowering admins to
as easy integration and automation. accomplish any operation without specific
knowledge of the OS or Application.
• Cloud-native deployment lowers the Total Cost
of Ownership (“TCO”). IntelliOps
• Integrates applications, content, and processes This is an AI-first full stack integrated offering aimed
to form unique self-service solutions. at organizations that require an infusion of advanced
AIOps to boost their operations ecosystem for
What’s New: resilient, predictive, and continuously available digital
services aligned to core business objectives.
• Accelerate development with 200+ connectors
to popular backend systems, data, and Key Features & Benefits derived
applications.
• Enhanced security and compliance using patch
• Easy deployments with new full cloud service compliance reporting & management.
options.
• Cost savings & resource optimization with
e) Intelligent Operations (IO) Cloud software asset management and asset
discovery.
Transforming and simplifying IT and Business
operations by leveraging AI and Cloud. • Improved system reliability and performance
using pro-active server & network monitoring.
BigFix
• Enhanced data interpretation and
New Solutions: BigFix Workspace: The solution knowledge retrieval using GenAI driven text
unifies every user endpoint, increases user contextualization.
satisfaction, reduces helpdesk calls, improves
security,& helps to consolidate tools and processes. • Enhanced data interpretation and knowledge
retrieval with zero shot learning & use of pre-
Key features & Benefits derived trained models for knowledge retrieval.
a) The financial statements have been prepared in accordance with the accounting standards issued by the Institute of Chartered
Accountants of India and the requirements of the Companies Act, 2013 to the extent applicable to the Company. There have been no
material departures from prescribed accounting standards while preparing these financial statements;
b) The Board of Directors has selected the accounting policies described in the notes to the accounts, which have been consistently
applied, except where otherwise stated. The estimates and judgments relating to the financial statements have been made on a
prudent basis, in order that the financial statements reflect in a true and fair manner, the state of affairs of the Company as at March
31, 2024 and the profit of the Company for the year ended on that date;
c) The Board of Directors has taken proper and sufficient care for the maintenance of adequate accounting records in accordance with
the provisions of the Companies Act, 2013 for safeguarding the assets of the Company and for preventing and detecting fraud and
other irregularities;
e) The Board of Directors has laid down internal financial controls to be followed by the Company and that such internal financial
controls are adequate and are operating effectively; and
f) The Board of Directors has devised proper systems to ensure compliance with the provisions of all applicable laws and that such
systems are adequate and operating effectively.
The Company has developed a corporate governance framework 3. BOARD SIZE AND COMPOSITION
which ensures effective board governance procedures, strong
internal control systems, accountability and transparency. The The Board is at the core of the Company’s corporate governance
Company has implemented various codes and policies to ensure practices and oversees how the management serves and protects
best corporate governance practices at all levels. By upholding the interest of all the stakeholders. The Company believes that an
these practices, the Company aims to create an efficient and active, well informed and diversified Board is necessary to achieve
sustainable environment that benefits its stakeholders in the highest standards of corporate governance.
long run. The Company is committed in seeking opportunities for
improvements on an ongoing basis. The Board of the Company has an optimum combination of
Executive Director, Non-Executive Non-Independent Directors and
1. PHILOSOPHY ON CODE OF GOVERNANCE Independent Directors. The composition of the Board of Directors
is in conformity with Regulation 17 of the SEBI (Listing Obligations
The corporate governance philosophy of the Company is based and Disclosure Requirements) Regulations, 2015, as amended
on the following principles: from time to time, (“Listing Regulations”) and Sections 149 & 152
of the Companies Act, 2013, as amended from time to time (“Act”).
Follow the spirit and not just the letter of the law. Corporate
governance standards should go beyond the law. As on March 31, 2024, the Board of Directors of the Company
Be transparent and maintain high degree of disclosure levels. consists of fourteen directors of which one is a Managing Director
When in doubt, disclose. (designated as Chief Executive Officer & Managing Director (“CEO
& Managing Director”), two are Non-Executive Non-Independent
Make a clear distinction between personal convenience and Directors and eleven are Independent Directors. In line with the
corporate resources. Board’s Diversity policy, there are a five women directors.
Communicate externally, in a truthful manner, about how the Further, the Board has appointed Ms. Lee Fang Chew (DIN:
Company runs internally. 02112309) as an Additional Director to hold office as an Independent
Have a simple and transparent corporate structure driven solely Director of the Company for a term of five consecutive years
by business needs. w.e.f. April 25, 2024. The approval of the shareholders for her
appointment as an Independent Director shall be taken through
Comply with the laws of all the countries in which the Company postal ballot in due course.
operates.
Management is the trustee of shareholders’ capital and not the The brief profile of Board Members is available on the website of
owner. the Company at https://www.hcltech.com/leadership
4. COMPOSITION OF THE BOARD AND NUMBER OF DIRECTORSHIP(S) AND COMMITTEE MEMBERSHIP(S) / CHAIRPERSONSHIP(S)
HELD AS ON MARCH 31, 2024 IN HCL TECHNOLOGIES LIMITED AND OTHER PUBLIC LIMITED COMPANIES IS AS FOLLOWS:
Name of Director and Position in the No. of No. of No. of No. of Directorship in other
DIN Company Directorships Committee Committee shares listed entities
in Public memberships Chairmanships held in the (catagory of Directorship)4
Limited in Public in Public Company
Companies Limited Limited
Companies (1) Companies (1)
Ms. Roshni Nadar Chairperson & 2 1 - 696 HDFC Asset Management
Malhotra (2) Non-Executive Company Limited
(DIN - 02346621) Non-Independent
Director
Mr. C. Vijayakumar CEO &Managing 1 - - 7,64,423 -
(DIN - 09244485) Director
Ms. Bhavani Non-Executive 3 3 2 Nil 1. Sundram Finance
Balasubramanian Independent Limited(3)
(DIN - 09194973) Director 2. Sundaram Home
Finance Limited
Mr. Deepak Kapoor Non-Executive 4 5 2 Nil 1. TATA Steel Limited
(DIN - 00162957) Independent 2. Delhivery Limited
Director
Mr. S. Madhavan Non-Executive 5 8 3 5,000 1. ICICI Bank Limited
(DIN - 06451889) Independent 2. Procter & Gamble
Director Health Limited
3. Eicher Motors Limited
4. Sterlite Technologies
limited
Dr. Mohan Non-Executive 1 - - Nil -
Chellappa Independent
(DIN - 06657830) Director
Ms. Nishi Vasudeva Non-Executive 5 5 1 50 1. Tata Power Renewable
(DIN - 03016991) Independent Energy Limited(3)
Director 2. Tata Projects Limited(3)
3. CRISIL Limited
Ms. Robin Ann Non-Executive 1 1 - Nil -
Abrams Independent
(DIN - 00030840) Director
In order to effectively discharge their duties, it is necessary that collectively the Directors hold the appropriate balance of skills, experience
and expertise. The Board possesses diverse skills and expertise across its members, that enables the Board to take decisions
comprehensively and effectively on all matters.
Marketing and Y Y - - - Y Y Y Y Y Y Y - Y
Communications
Ability to analyze
the market and
technological impacts,
developing strategies
for brand awareness
and brand building
and enhancing market
share.
6. MEMBERSHIP ON OTHER BOARDS • Attending the meeting of the Board & its Committees
and also attending the Annual General Meeting & other
Executive Director is allowed to serve on other corporate boards General Meetings of the shareholders.
or government bodies whose interest is germane to the future of
software business or on the board of key economic institutions B. Exercise business judgement: In discharging their fiduciary
or those organisations whose primary objective is to benefit the duties of care and loyalty, the Directors are expected to
society. exercise their business judgement to act in what they
reasonably believe to be in the best interests of the Company
Non-Executive Directors are expected not to serve on the boards and its stakeholders.
of competing companies. Other than this, there is no limitation on
the directorships except those imposed by law and good corporate C. Understand the Company and its business: The Directors
governance practices. have an obligation to remain informed about the Company and
its business, including the principal operational and financial
7. DIRECTORS’ RESPONSIBILITIES objectives, strategies and plans of the Company, relative
standing of the business segments within the Company
A. In addition to the duties and responsibilities entrusted on the and vis-a-vis the competitors of the Company, factors that
Directors of the Company as per the provisions of the Act and determine the Company’s success, results of operations and
the Listing Regulations, it is the elementary responsibility of financial condition of the Company.
the Directors to oversee the management of the Company
and in doing so, serve the best interests of the Company and D. Establish effective systems: The Directors are responsible
its stakeholders. This responsibility inter-alia shall include: for determining that effective systems are in place for
periodically and timely reporting by the management to the
• Reviewing and approving fundamental operating, financial Board on important matters concerning the Company including
and other corporate plans, strategies and objectives. the following:
• Establishing a corporate environment that promotes • Current business and financial performance, degree of
timely and effective disclosure (including robust and achievement of approved objectives and the need to
appropriate controls, procedures and incentives), fiscal address forward-planning issues.
responsibilty, high ethical standards and compliance with
all applicable laws and regulations. • Compliance programs to assure the Company’s
compliance with laws and corporate polices.
• Evaluating the performance of the Company and its
senior executives. • Material litigation, governmental and regulatory matters.
Four Board Meetings were held during FY 2023-24. These meetings were held on April 19-20, 2023, July 12, 2023, October 12, 2023 and
January 12, 2024. The necessary quorum was present at all the meetings and Independent Directors were also present in such meetings.
The maximum interval between any two meetings did not exceed 120 days.
The following table gives the attendance of the Directors at the Board Meetings held during FY 2023-24 and at the last AGM:
Name of the Directors No. of Board No. of Board meetings Attendance (%) Whether last
meetings held during attended by Director AGM attended
Director’s tenure during his / her tenure
Ms. Roshni Nadar Malhotra 4 4 100 Yes
Mr. C. Vijayakumar 4 4 100 Yes
Ms. Bhavani Balasubramanian* 1 1 100 NA
Mr. Deepak Kapoor 4 4 100 Yes
Mr. S. Madhavan 4 4 100 Yes
Dr. Mohan Chellappa 4 4 100 Yes
Ms. Nishi Vasudeva 4 4 100 Yes
Ms. Robin Ann Abrams 4 4 100 Yes
Dr. S. Shankara Sastry 4 4 100 No
Mr. Shikhar Malhotra 4 4 100 Yes
Mr. R. Srinivasan 4 4 100 Yes
Mr. Simon John England 4 4 100 Yes
Mr. Thomas Sieber 4 4 100 Yes
Ms. Vanitha Narayanan 4 4 100 Yes
*Ms. Bhavani Balasubramanian was appointed as an Independent Director of the Company w.e.f. January 12, 2024.
150 HCLTech Annual Report 2023-24
10. DECLARATION BY INDEPENDENT DIRECTORS the criteria such as composition of Committees, effectiveness of
Committees, etc. In addition, the Chairperson of the Board was
Every Independent Director, at the first meeting of the Board also evaluated on the key aspects of her role.
in which he / she participates as a Director and thereafter at
the first meeting of the Board in every financial year, gives a 13. FAMILIARISATION PROGRAMME FOR INDEPENDENT
declaration that he / she meets the criteria of Independence DIRECTORS
as provided under Section 149 of the Act and applicable rules
made thereunder and Regulation 16(1)(b) & 25(8) of the Listing The Independent Directors are provided with necessary
Regulations. The Company has received necessary declarations documents, reports and internal policies to enable them to
from each Independent Director that he / she meets the criteria of familiarize with the Company’s procedures and practices. Further,
Independence in terms of the Act and Listing Regulations. periodic presentations are made at the Board and Committee
meetings, on business and performance updates of the Company,
Based on the disclosures received from all the Independent global business environment, business strategy and risks involved.
Directors and also in the opinion of the Board, the Independent Quarterly updates on relevant statutory changes are provided to
Directors fulfill the conditions as specified in the Act and the Listing the Directors in the Board meetings.
Regulations and are independent of the Management of the
Company. Upon appointment, the Independent Directors are issued a letter of
appointment setting out in detail the terms of appointment including
11. MEETING OF THE INDEPENDENT DIRECTORS their roles, function, responsibilities and their fiduciary duties as a
Director of the Company. A draft letter is available on the website
In terms of the provisions of the Act and the Listing Regulations, of the Company. The weblinks of the familiarisation programme
the Independent Directors of the Company shall meet at least once and the draft appointment letter have been provided at the end of
in a financial year, without the presence of Executive and Non- this report.
Independent Directors and members of the management. The
Independent Directors of the Company met on March 22, 2024 14. BOARD DIVERSITY
inter-alia discussed and reviewed:
The Company recognizes its obligation to maintain a diverse Board.
• the performance of Non-Independent Directors and the Board The Company considers that the concept of diversity incorporates
as a whole; several different aspects, such as professional experiences,
business perspectives, skills, knowledge, gender, age, culture,
• the performance of the Chairperson of the Company, taking educational background and ethnicity.
into account the views of the Executive Directors and Non-
Executive Directors; and The Company believes that Board diversity enhances decision
making capability and a diverse Board is more effective in dealing
• quality, quantity and timeliness of flow of information between with organizational changes and less likely to suffer from group
the Company management and the Board that is necessary for thinking.
the Board to effectively and reasonably perform their duties.
The Board Diversity policy of the Company is available on the
12. BOARD EVALUATION website of the Company and the weblink for the same has been
provided at the end of this report.
The Board, pursuant to the provisions of the Act and the Listing
Regulations has carried out an Annual Evaluation of its own 15. BOARD COMMITTEES
performance, performance of the Board Committees and of the
individual Directors (including the Independent Directors) on The Board Committees play a crucial role in the governance
various parameters. structure of the Company and are being set out to deal with
specific areas / activities which concern the Company and need
The criteria for the evaluation of the performance of the Board, the a closer review. They are set up under the formal approval of the
Committees of the Board and the individual Directors, including the Board to carry out their clearly defined roles. The Board supervises
Chairperson of the Board was approved by the Nomination and the execution of its responsibilities by the Committees and is
Remuneration Committee (“NRC”) of the Company. responsible for their actions.
The Board considered the aforesaid evaluation done by the Keeping in view the requirements of the Act as well as the Listing
independent Directors in their meeting and undertook the annual Regulations, the Board has approved the terms of reference of
performance evaluation that included review of the Board evaluation the various committees which set forth the purposes, goals
framework, performance of the Board as a whole, performance and responsibilities of the Committees. All observations,
of the Board Committees, performance of Individual Directors recommendations and decisions of the Committees are placed
including Independent Directors and fulfilment of the independence before the Board for information and / or for approval.
criteria and their independence from the management.
All decisions / recommendations made by various Board
The Board evaluated the performance of the Board as a whole Committees during FY 2023-24 were noted / accepted by the
after seeking inputs from all the directors on the basis of criteria Board.
such as Board composition and structure, effectiveness of board
processes, information and functioning, etc. The performance 16. FREQUENCY AND LENGTH OF MEETINGS OF THE
of the individual directors (including the Independent Directors) COMMITTEES OF THE BOARD AND AGENDA
was reviewed by the Board on the basis of criteria such as
contribution of individual Director to the Board and Committee The Chairperson of each Committee of the Board, in consultation
meetings, preparedness on the issue to be discussed, meaningful with the appropriate members of the management determine the
and constructive contribution and inputs in the meetings etc. The frequency and length of the meetings of the Committees and develop
performance of the Board Committees was evaluated by the Board the Committees agenda. The agenda of the Committee meetings is
after seeking inputs from the Committee members on the basis of shared in advance with all the members of the Committee.
Notes:
1) Mr. Thomas Sieber, Independent Director, was co-opted as a Member of the Audit Committee and Risk Management Committee
w.e.f. July 12, 2023.
2) Mr. Simon John England, Independent Director was co-opted as a Member of the Nomination and Remuneration Committee w.e.f.
July 12, 2023.
3) Ms. Vanitha Narayanan, Independent Director, was appointed as the Chairperson of the Nomination and Remuneration Committee
in place of Mr. R. Srinivasan who continues as a Member of the Committee w.e.f. July 12, 2023.
4) Ms. Roshni Nadar Malhotra, Chairperson of the Board, ceased to be Member of the Nomination and Remuneration Committee w.e.f.
July 12, 2023.
5) Ms. Bhavani Balasubramanian, Independent Director, was co-opted as a Member of the Audit Committee and Risk Management
Committee w.e.f. January 12, 2024.
The details of the Committees are as follows: Review with the statutory auditors their plans for, and the
scope of, their annual audit and other examinations.
A. Audit Committee
d) Conduct of Audit
The Audit Committee of the Company comprises of six
members. The Committee is chaired by Mr. S. Madhavan, Discuss with the statutory auditors the matters required to
an Independent Director of the Company. Ms. Bhavani be discussed for the conduct of the audit.
Balasubramanian, Mr. Deepak Kapoor, Ms. Nishi Vasudeva,
Ms. Robin Ann Abrams and Mr. Thomas Sieber are the other e) Review and examination of Audit Results
members of the Committee, all of whom are Independent
Directors. Review and examination with the statutory auditors the
proposed report on the annual audit, areas of concern,
The Company Secretary acts as a Secretary to the Committee. the accompanying management letter, if any, the reports
of their reviews of the Company’s interim financial
Terms of Reference statements, and the reports of the results of such other
examinations outside of the course of the statutory
The terms of reference of Audit Committee are as under: auditors’ normal audit procedures that they may from time
to time undertake.
a) Statutory Auditors
f) Review and examination of Financial Statements
Recommend to the Board the appointment, re-
appointment and if required, the replacement or removal of Review and examination of the Company’s financial
the statutory auditors, including filing of a casual vacancy, reporting process and the disclosure of its financial
fixation of audit fee / remuneration, terms of appointment information to ensure that the financial statements are
and also provide prior approval of the appointment of and accurate, sufficient and credible and evaluation of internal
the fees for any other services rendered by the statutory financial controls and risk management systems, to obtain
auditors. Provided that the statutory auditors shall not reasonable assurance based on evidence regarding
render services prohibited to them by Section 144 of the processes followed and their appropriate testing that
Companies Act, 2013 or by professional regulations. such systems are adequate and comprehensive and are
working effectively. The Audit Committee shall review with
The Committee shall take into consideration the appropriate officers of the Company and the statutory
qualifications and experience of the firm proposed to be auditors, the annual financial statements of the Company
considered for appointment as auditors as specified under prior to submission to the Board or public release thereof,
Section 141 of the Companies Act, 2013 and whether focusing primarily on:
these are commensurate with the size, nature of business
and requirements of the Company and also consider i) Matters required to be included in the Director’s
any completed and pending proceedings against the Responsibility Statement to be included in the
proposed firm of Auditors before the Institute of Chartered Board’s report in terms of Section 134(5) of the
Accountants of India or any competent authority or any Companies Act, 2013;
Court.
ii) Any changes in accounting policies and practices and
The Committee shall recommend to the Board, the name reasons for the same;
of the audit firm who may replace the incumbent auditor
on the expiry of their term. iii) Major accounting entries based on exercise of
judgment by management;
b) Review and monitor Independence and Performance
of Statutory Auditors and Effectiveness of Audit iv) Qualifications in draft audit report;
Process
v) Significant adjustments made in the financial
In connection with recommending the firm to be retained statements arising out of audit;
as the Company’s statutory auditors, review and monitor
the information provided by the management relating vi) The going concern assumption;
to the independence of such firm and performance and
effectiveness of audit process, including, among other vii) Compliance with accounting standards;
things, information relating to the non-audit services
provided and expected to be provided by the statutory viii) Compliance with stock exchange and legal
auditors. requirements concerning financial statements;
The Committee is also responsible for: ix) Any related party transactions i.e. transactions of
the Company with its subsidiaries, promoters or the
i) actively engaging in dialogue with the statutory management, or their relatives, etc. that may have
auditors with respect to any disclosed relationship conflict with the interest of the Company at large;
or services that may impact the objectivity and
independence of the statutory auditors, and x) Contingent liabilities;
ii) recommending that the Board takes appropriate xi) Status of litigations by or against the Company; and
action in response to the statutory auditors’ report to
satisfy itself of their independence. xii) Claims against the Company and their effect on the
accounts.
Corporate Governance Report 153
The definition of the term “Financial Statement” shall be i) Review the performance of the Internal and External
the same as under section 2(40) of the Companies Act, Auditors
2013.
Review with the management the performance of
g) Review Quarterly Financial Statements the statutory and internal auditors and the existence,
adequacy and effective functioning of the internal control
Reviewing with the management, the quarterly / interim systems including internal control system over financial
financial statements before submission to the Board for reporting, based on appropriate and effective evidence
approval. and such other matters as may be required.
h) The Audit Committee shall perform the following Risk j) Oversight Role
Management Functions
Oversight of the Company’s financial reporting process
i) Assist the Board in overseeing the responsibilities and the disclosure of its financial information to ensure the
with regard to the identification, evaluation and financial statements are correct, sufficient and credible.
mitigation of operational, strategic and external
environmental risks; k) Review Internal Audit function
ii) Review and approve the Risk management Policy Review the adequacy of the internal audit function,
and associated framework, processes and practices; including the structure of the internal audit department,
adequate staffing and the qualifications, experience,
iii) Assist the Board in taking appropriate measures to authority and autonomy of the person heading the
achieve a prudent balance between risk and reward department, the reporting structure, coverage and
in both ongoing and new business activities; frequency of internal audit.
iv) Evaluating significant risk exposures including l) Review Internal Audit plans
business continuity planning and disaster recovery
planning; Review with the senior internal audit executive and
appropriate members of the staff of the internal auditing
v) Assessing management’s actions in mitigating the department, the plans for and the scope of their ongoing
risk exposures in a timely manner; audit activities and also review and approve the periodicity
and programme for conducting the internal audit.
vi) Promote enterprise-wide Risk Management and
obtain comfort based on adequate and appropriate m) Review Internal Audit reports
evidence that the Management of the Company
ensures the implementation and effective functioning Review with the senior internal auditing executive and
of the entire risk management process and embedding appropriate members of the staff of the internal auditing
of a comprehensive risk management culture in the department the periodic reports of the findings of the
Company at every stage of its operations; audit and reports and the necessary follow up and
implementation of correction of errors and other necessary
vii) Assist the Board in maintenance and development of actions required. The Audit Committee shall also review
a supportive culture, in relation to the management the findings of any internal investigations by the internal
of risk, appropriately embedded through procedures, auditors into the matters where there is suspected fraud
training and leadership actions so that all employees or irregularity or a failure of the internal control system of
are alert to the wider impact on the whole organization a material nature and ensure that proper corrective action
of their actions and decisions; is taken. Any such matters shall be reported to the Board
if necessary and appropriate.
viii) Maintaining an aggregated view on the risk profile
of the Company/ Industry in addition to the profile of n) Review systems of Internal Financial Controls
individual risks;
Review with the statutory auditor and the senior
ix) Ensure the implementation of and compliance with internal auditor to the extent deemed appropriate by
the objectives set out in the Risk Management Policy; the Chairperson of the Committee, the adequacy of
the Company’s internal financial controls as defined in
x) Advise the Board on acceptable levels of risk section 134 of the Companies Act 2013.
appetite, tolerance and strategy appropriate to the
size and nature of business and the complexity and o) Review and ensure the existence, adequacy
geographic spread of the Company’s operations; and effective functioning of a Vigil Mechanism
/ Whistleblower Policy appropriate to the size,
xi) Review and reassess the adequacy of this charter complexity and geographic spread of the Company
periodically and recommend any proposed changes and its operations
to the Board for approval from time to time; and
The Vigil mechanism / Whistleblower Policy shall provide
xii) The Committee shall have access to any internal for adequate safeguards against victimization of all
information necessary to fulfill its oversight role. As persons referring any matter under the mechanism and
and when required the Committee may assign tasks shall also provide for direct access to the Chairperson
to the Internal Auditor, the Company’s internal Risk of the Audit Committee in appropriate or exceptional
management team and any external expert advisors cases. Matters referred and the action taken shall be
considered necessary for any task and they will regularly reported to the Committee once a quarter or
provide their findings to the Committee. more frequently. The mechanism and policy shall cover
p) Review other matters iv) Internal audit reports relating to internal control
weaknesses;
Review such other matters in relation to the accounting,
auditing and financial reporting practices and procedures v) The appointment, removal and terms of remuneration
of the Company as the Committee may, in its own of the Chief Internal Auditor;
discretion, deem desirable in connection with the review
functions described above. vi) Inter-corporate loans and investments including
review of utilization of loans and/or advances from /
q) Reporting to Board investment by the Company in any of its subsidiary
exceeding the prescribed limit of the asset size of the
Report its activities to the Board in such manner and at subsidiary as provided in SEBI (Listing Obligations &
such times, as it deems appropriate. Disclosure Requirements), Regulations, 2015;
The Audit Committee may seek information from any Details of individual transactions with related parties
employee and may obtain from external independent or others, which are not on arm’s length basis shall be
sources any legal or other professional advice it considers placed before the Audit Committee together with the
necessary in the performance of its duties. It may also management justification for the selection of the related
secure attendance of independent professional persons party and the price and other terms agreed.
with suitable qualifications and relevant experience in
specific matters, if it considers this necessary. Approval or any subsequent modification of all
transactions of the Company with related parties.
t) Approval for appointment of Chief Financial Officer
On satisfying itself adequately regarding the reasons for
The Committee shall approve the appointment of the the related party transactions undertaken and the terms
CFO (the whole-time Finance Director or any other and conditions agreed including price and the observation
person heading the finance function) after assessing the of the arms’ length principle, with suitable explanations for
qualifications, experience and background etc. of the any departures, the Committee shall periodically approve
candidate. the related party transactions.
If the Company is required by the Companies Act, 2013 B. Nomination and Remuneration Committee
or other legal provision to appoint a Cost Auditor to have
a cost audit conducted, the Committee shall take into The Company’s Nomination and Remuneration Committee
consideration the qualifications and experience of the (“NRC”) comprises of five members, all of whom are
person proposed for appointment as the cost auditor and Independent Directors. The Committee is chaired by Ms.
recommend such appointment to the Board, together with Vanitha Narayanan, Dr. Mohan Chellappa, Ms. Robin Ann
the remuneration to be paid to the cost auditor. Abrams, Mr. R. Srinivasan and Mr. Simon John England are
the other members of the Committee.
ab) Review of the Terms of Reference of the Audit
Committee Terms of Reference
The Committee shall review and reassess the adequacy The terms of reference of the NRC are as under:
of the terms of reference of the Audit Committee on
a periodical basis, and where necessary obtain the a) Succession planning for certain key positions in the
assistance of the Management the Group’s external Company viz. Directors, Chief Executive Officer (CEO),
auditors and external legal counsel. Chief Operating Officer (COO), Chief Financial Officer
(CFO) and Senior Management. The Committee to
ac) Registered Valuer identify, screen and review candidates, inside or outside
the Company and provide its recommendations to the
The Audit Committee shall prescribe the terms and Board ("Board").
conditions and the appointment of a registered valuer
having the requisite qualifications and experience. b) Review and recommend to the Board the appointment
and removal of Directors / Key Managerial Personnel and
ad) Review of scheme of restructuring persons in senior management.
The Audit Committee shall review and provide its c) Review of criteria to carry out the performance evaluation
comment on rationale, cost-benefits and impact of of the Board as a whole and individual Directors.
schemes involving merger, demerger, amalgamation etc.,
on the company and its shareholders. d) Recommend to the Board a policy relating to remuneration
of Directors, Key Managerial Personnel and other
Nine meetings of the Audit Committee were held during employees.
FY 2023-24. These meetings were held on April 20,
f) Devise a Policy on Board Diversity. Remuneration Policy for Directors, Key Managerial
Personnel and other employees
g) Review and approve / recommend the remuneration for
the Senior Management / Key Managerial Personnel of I. Scope of the Policy
the Company.
The Remuneration Policy (“Policy”) applies to the
h) Approve inclusion of senior officers of the Company as Directors, Key Managerial personnel and other
part of the Senior Management. employees of HCL Technologies Limited (“Company”)
and its subsidiaries.
i) Approve promotions of the Senior Management / Key
Managerial Personnel. II. Background
j) Regularly review the Human Resource function of the A transparent, fair and reasonable process for determining
Company. the appropriate remuneration at all career levels and
roles as prevalent in the Company is required to ensure
k) Approve grant of stock options to the employees and / or that the Shareholders remain informed and confident in
Directors (excluding Independent Directors and Promoter the management of the Company.
Directors) of the Company and subsidiary / associate
companies and perform such other functions and III. Objective
take such decisions as are required under the various
Employees Stock Option Plans of the Company. The objectives of this policy are:
l) Discharge such other function(s) or exercise such a) To create a transparent system of determining the
power(s) as may be delegated to the Committee by the appropriate level of remuneration throughout all
Board from time to time. career levels and roles of the Company;
m) Make reports to the Board as appropriate. b) Motivate the directors, Key Managerial personnel
and other employees, to perform to their maximum
n) Review and reassess the adequacy of this charter potential;
periodically and recommend any proposed changes to
the Board for approval from time to time. c) To reward performance and meritocracy, based on
review of achievements on a regular basis and is
During FY 2023-24, the NRC met six times on April 12, 2023, in consonance and benchmarked with the existing
May 23, 2023, July 6, 2023, October 5, 2023, January 8, 2024 industry practices;
and February 13, 2024. The necessary quorum was present
at all the meetings. d) Allow the Company to compete in each relevant
employment market;
Attendance details of each member at NRC meetings held
during the FY 2023-24 are as follows: e) Provide consistency in remuneration and benefits
throughout the Company;
No. of No. of % of
Name of the
Position meetings meetings atten- f) Align the performance of the business with the
Committee Member
held attended dance performance of key individuals and teams within the
Ms. Vanitha Narayanan Chairperson 6 6 100 Company.
Ms. Roshni Nadar Member 3 3 100
IV. Remuneration Policy for Directors
Malhotra
Dr. Mohan Chellappa Member 6 6 100 (a) Executive Directors
Ms. Robin Ann Abrams Member 6 6 100
The remuneration of the Executive Directors will be
recommended by the Nomination and Remuneration
Corporate Governance Report 157
Committee (“Committee”) to the Board of Directors C. Stakeholders’ Relationship Committee
(“Board”) and after approval by the Board the same
will be put up for the shareholder’s approval. The Company’s Stakeholders’ Relationship Committee (“SRC”)
comprises of three members with one member as Independent
(b) Non-Executive Directors Director. The Committee is chaired by Mr. S. Madhavan,
Independent Director. Ms. Roshni Nadar Malhotra and Mr.
Non-Executive Directors will be paid commission as Shikhar Malhotra are the other members of the Committee.
approved by the Board within the limits approved by
the shareholders of the Company. The amount of such Mr. Manish Anand, Company Secretary, is the Compliance
commission, taken together for all Non-Executive Officer of the Company.
Directors, will not exceed 1% of the net profits of the
Company in a financial year calculated as per the Terms of Reference
requirements of Section 198 of the Companies Act,
2013 (“Act”). The said commission shall be decided The Stakeholders’ Relationship Committee has been formed
each year by the Board of Directors and distributed to undertake the following activities:
amongst the Non-Executive Directors based on their
evaluation, and contribution at the Board and certain a) To review and take all necessary actions for redressal of
Committee meetings as well as the time spent on grievances and complaints of security holders as may be
operational matters other than at meetings. required in the interests of the security holders.
The Company shall reimburse the travelling, hotel b) To approve requests of re-materialisation of shares /
and other out-of-pocket expenses incurred by the securities, issuance of split and duplicate shares / security
Directors for attending the meetings and for other certificates.
work on behalf of the Company.
During FY 2023-24, the Committee met eight times on April 12,
V. Remuneration Policy for Key Managerial Personnel 2023, July 19, 2023, August 16, 2023, September 26, 2023,
and other employees December 14, 2023, January 12, 2024, February 1, 2024 and
February 20, 2024. The necessary quorum was present at all
The Company’s Remuneration policy of Key Managerial the meetings.
Personnel (other than Executive Directors covered above)
and other employees is driven by their success and Attendance details of each member at SRC meetings held
performance of the Company. Through its compensation during the FY 2023-24 are as follows:
programme, the Company endeavors to attract, retain,
develop and motivate a high-performance workforce. Name of the No. of No. of % of
The Company follows a compensation mix of fixed pay, Committee Position meetings meetings atten-
performance-based variable pay, benefits and perquisites, Member held attended dance
long term cash incentive plans and equity based reward Mr. S Chairperson 8 8 100
plans. Individual performance pay is determined by Madhavan
business performance and the performance of the
individuals measured through periodic appraisal process. Ms. Roshni Member 8 8 100
The Company will ensure that level and composition of Nadar
remuneration is reasonable and sufficient to attract, retain Malhotra
and motivate all employees to contribute to their potential Mr. Shikhar Member 8 8 100
and in turn run the Company successfully. Malhotra
The Company may consider on case-to-case basis for Investors’ Grievances
granting the personal loan to the employees on a specific
request by the employees. The following table shows the Investors’ complaints received
during FY 2023-24:
VI. Disclosure
Particulars No. of Complaints
The Policy shall be disclosed in the Board Report, Investor complaints pending at the NIL
Annual Report, website and such other places as may be beginning of the year
required by the Act and rules framed thereunder, Equity
Listing Agreement entered into with the stock exchanges Investor complaints received during 15
(including any statutory modification(s) or re-enactment the year
thereof) and such other laws for the time being in force. Investor complaints disposed off 15
during the year
VII. Implementation
Investor complaints remaining NIL
This Policy has been approved and adopted by the unresolved at the end of the year
Board of the Company after the recommendation of the
Committee of the Company. Any revisions to the Policy D. Risk Management Committee
will be submitted to the Board for consideration and
approval upon recommendation by the Committee. The Risk Management Committee ("RMC") of the Company
comprises of six members. The Committee is chaired by Mr.
The above policy is also available at the website of the S. Madhavan, Independent Director of the Company. Ms.
Company and weblink for the same is provided at the end Bhavani Balasubramanian, Mr. Deepak Kapoor, Ms. Nishi
of this report. Vasudeva, Ms. Robin Ann Abrams and Mr. Thomas Sieber
are the other members of the Committee, all of whom are
Independent Directors.
158 HCLTech Annual Report 2023-24
Terms of Reference m) The Committee shall have access to any internal
information necessary to fulfill its oversight role. As
The terms of reference of the Risk Management Committee and when required the Committee may assign tasks
are as under: to the Internal Auditor, the Company’s internal Risk
management team, seek necessary information from any
a) To assist the Board of Directors (“Board”) in overseeing Employee and any external expert advisors considered
the responsibilities with regard to the identification, necessary for any task and they will provide their findings
evaluation, monitoring and mitigation of internal and to the Committee.
external risks, in particular including financial, operational,
strategic sectoral, sustainability (particularly, ESG related n) To review the appointment, removal and terms of
risks), information cyber security risks, privacy and data remuneration of the Chief Risk Officer (if any).
protection risks or any other risk as may be determined by
the Risk Management Committee (“Committee”). o) To coordinate its activities with other committees, in
instances where there is any overlap with activities of
b) To assist the Board in taking appropriate measures to such committees, as per the framework laid down by the
achieve a prudent balance between risk and reward in Board.
both ongoing and new business activities.
During FY 2023-24, the Committee met four times on June 27,
c) To formulate a detailed Risk Management Policy and 2023, September 26, 2023, December 19, 2023 and March 28,
periodically review and approve it, at least once in two 2024. The necessary quorum was present at all the meetings.
years, including by considering the changing industry The maximum interval between any two consecutive meetings
dynamics and evolving complexity associated framework, did not exceed 180 days.
processes and practices.
Attendance details of each member at the Risk Management
d) To ensure there is an appropriate global privacy Committee meetings held during FY 2023-24 are as follows:
compliance program in place for the Company to mitigate
significant privacy risks. Name of the Position No. of board No. of % of
Committee meetings meetings atten-
e) To evaluate significant risk exposures including business Member held attended dance
continuity planning and disaster recovery planning to Mr. S. Madhavan Chairperson 4 4 100
ensure a Business Continuity Plan (“BCP”) is in place for
the Company. Ms. Bhavani Member 1 1 100
Balasubramanian
f) To assess management’s actions in mitigating the risk Mr. Deepak Member 4 3 75
exposures in a timely manner. Kapoor
g) To promote enterprise-wide Risk Management and obtain Ms. Nishi Member 4 3 75
comfort based on adequate and appropriate evidence Vasudeva
that the Management of the Company ensures the Ms. Robin Ann Member 4 4 100
implementation and effective functioning of the entire risk Abrams
management process and embedding of a comprehensive
risk management culture in the Company at every stage Mr. Thomas Member 3 3 100
of its operations Sieber
i) To maintain an aggregated view on the risk profile of the 3) The RMC granted leave of absence to Mr. Deepak
Company / industry in addition to the profile of individual Kapoor and Ms. Nishi Vasudeva who had expressed
risks. their inability to attend the meeting.
j) To ensure the implementation of and compliance with E. Corporate Social Responsibility Committee
the objectives set out in the Risk Management Policy
including evaluating the adequacy of risk management The Company’s Corporate Social Responsibility (“CSR”)
systems. Committee comprises of three members including two
Independent Directors. The Committee is chaired by Ms.
k) To advise the Board on acceptable levels of risk appetite, Roshni Nadar Malhotra. Dr. Mohan Chellappa and Mr. S.
tolerance and strategy appropriate to the size and nature Madhavan, Independent Directors of the Company, are the
of business and the complexity and geographic spread of other members of the Committee.
the Company’s operations.
Terms of Reference
l) To review and reassess the adequacy of this charter
periodically and recommend any proposed changes to The terms of reference of the CSR Committee are as under:
the Board for approval from time to time.
c) Formulate and recommend to the Board the Annual The terms of reference of the Finance Committee are as
Action Plan, which shall include: under:
i) the list of CSR projects or programs that are approved a) Review and provide its recommendations to the Board on
to be undertaken in areas or subjects specified in the proposals regarding capital structure plans including
Schedule VII of the Companies Act, 2013. any specific equity / debt financing plans.
ii) the manner of execution of such projects or programs; b) Review on a half yearly basis the actual performance of
the Company against the budgets.
iii) the modalities of utilization of funds for the projects or
programs; c) Review and provide its recommendations to the Board on
the capital expenditure plans, beyond the limits delegated
iv) Implementation schedules for the projects or to the CFO or CEO & Managing Director, as per the
programs; Delegation of Authority.
v) monitoring mechanism for the projects or programs; However, the Committee shall have the power to approve
capital expenditure plans involving investment in capital
vi) reporting mechanism for the projects or programs; projects up to $250 million in a financial year.
and
d) Evaluate the performance of and returns on approved
vii) details of need and impact assessment, if any, for the capital expenditure.
projects undertaken by the company.
e) Review and approve the proposals for mergers,
d) Institute a transparent monitoring mechanism for acquisitions and divestitures and provide its
implementation of CSR projects or programs or activities recommendations to the Board.
undertaken by the Company.
f) Evaluate the performance of acquisitions.
e) Monitor the Annual Action Plan for the CSR activities of
the Company from time to time. g) Review at a conceptual level the broad approach and
the elements (including tax) considered for setting up
f) Monitor the CSR Policy from time to time. subsidiaries or branches in various geographies.
g) Recommend to the Board, the treatment of short / excess h) Plan and prepare strategies for managing the foreign
spending in any financial year, as per the provisions of the exchange exposure – the Committee to approve the
Companies Act, 2013 and the Rules made thereunder. hedging policy and monitor its performance.
h) Review the need for Impact Assessment, if any, for the i) Approve the investment policy and review the performance
projects or programmes. thereof.
The CSR Policy of the Company is available on the website of j) Recommend dividend policy to the Board.
the Company and the weblink for the same has been provided
at the end of this report. k) Review and approve the insurance coverage and program
for the Company.
During FY 2023-24, the CSR Committee met two times on
April 12, 2023 and October 5, 2023. The necessary quorum l) Approve opening / closing of bank accounts of the
was present at all the meetings. Company and change in signatories for operating the
bank accounts of the Company.
Attendance details of each member at the CSR Committee
meetings held during FY 2023-24 are as follows: However, this authority will not extend to such activities
related to the subsidiaries of the Company and its joint
Name of the Position No. of No. of % of ventures.
Committee meetings meetings atten-
Member held attended dance m) Review the progress/transformation of the Finance
Ms. Roshni Chairperson 2 2 100 function at periodic intervals.
Nadar Malhotra
n) Periodic review of the initiatives / activities carried out on
Dr. Mohan Member 2 2 100 investors relations front.
Chellappa
Mr. S. Madhavan Member 2 2 100 o) To perform any other activities or responsibilities assigned
to the Committee by the Board of Directors from time to
F. Finance Committee time.
The Finance Committee of the Company comprises of five p) To delegate authorities from time to time to the Executives
members, with three of its members as Independent Directors. / Authorised persons to implement the decisions of the
The Committee is chaired by Mr. S Madhavan. Ms. Roshni Committee within the powers authorised above.
G. ESG & Diversity Equity Inclusion Committee a) To review emerging risks and opportunities associated
with sustainability/ESG issues relative to the Company
In order to affirm, guide and support the commitment of the that have the potential to impact reputation and business
Company towards ESG and to drive gender diversity, the performance including, but not limited to the following:
Company has in place a Committee of the Board named as
ESG & Diversity Equity Inclusion Committee. i) Environment - Nature of core business and impact
of business on environment, Emissions / Waste
The ESG & Diversity Equity Inclusion Committee of the Disposals / Effluents discharge, Climate change, the
Company comprises of three members, out of which two energy transition, emissions, including Greenhouse
are Independent Directors. The Committee is chaired by Ms. Gases (“GHGs”) and emissions reductions
Robin Ann Abrams. Ms. Roshni Nadar Malhotra and Mr. Simon technologies, carbon pricing.
John England are the other members of the Committee.
ii) Social - Impact of company’s product / service on
Terms of Reference society, Employee relationship, Diversity & Equality,
Social impacts such as human rights and stakeholder
The terms of reference of the ESG & Diversity Equity Inclusion relations.
Committee are as under:
iii) Governance - Promoters’ track record towards
Matters related to Diversity & Inclusion: minority shareholders, Capital Allocation track
record, Board related metrics, Auditors related
a) Gender Diversity – metrics, Business & Accounting Disclosures, quality
and significant legislative and regulatory changes,
i) To support the progression of women into senior including policy proposals and modifications that
roles. could materially impact the Company’s business.
ii) To ensure fair representation of women candidates in b) To approve the immediate and long-term plans and
the hiring process. strategy for sustainability/ESG and satisfy itself that such
strategies are integrated into the Company’s strategic
iii) To ensure fairness in promotion, compensation, plan. The Committee shall also approve the annual
rewards and leadership development process. sustainability/ ESG goals, metrics and targets for the
Company and shall assess the performance against the
iv) To build the leadership pipeline to achieve balanced targets, standards, metrics or methodologies from time to
gender ratio to all the levels of leadership. time.
v) To manage bias in talent review and succession c) To guide the management on the Company’s public
planning. disclosures with respect to ESG matters, including any
ESG disclosures for inclusion in the Company’s Annual
b) Culture and Ethnicity – Report, Website and other documents which are intended
to be disclosed to the public and/or the Company’s
i) To measure culture via setting of cultural indicators. shareholders, and the Company’s engagement with
stakeholders, including any proposals, concerns and
ii) To promote inter-cultural competence. other ESG issues that shareholders wish to bring to the
Company.
iii) To ensure high impact leadership transitions.
d) To retain such outside counsel, experts and other
iv) To create a culturally balanced diverse workforce. advisors, as the Committee may deem appropriate in its
sole discretion.
v) To empower people of different ethnicity and diverse
cultural backgrounds. e) To review and assess the aforesaid terms periodically
and recommend any proposed changes for the Board’s
approval.
Corporate Governance Report 161
During FY 2023-24, the Committee met four times on May 9, been no change in the overall remuneration of Mr. C.
2023, August 21, 2023, November 7, 2023, and February 9, Vijayakumar, as approved by the shareholders, since his
2024. The necessary quorum was present at all the meetings. appointment.
Name of the Position No. of board No. of % of 2. During FY 2023-24, he did not receive any remuneration
Committee meetings meetings atten- from the Company, however, he received remuneration
Member held attended dance including cash component of LTI from HCL America Inc.,
Ms. Robin Ann Chairperson 4 4 100 a step-down wholly owned subsidiary of the Company.
Abrams He received USD 2.36 million as the cash component of
the LTI. The perquisite value of the performance based
Ms. Roshni Member 4 4 100 RSUs exercised by him during FY 2023-24 was USD 4.56
Nadar Malhotra million.
Mr. Simon John Member 4 3 75
England 3. The Performance-linked bonus of USD 1.14 million paid in
FY 2023-24 was related to performance for the previous
Note: financial year 2022-23.
The ESG & Diversity Equity Inclusion Committee granted leave 4. During FY 2021-22, a part of the LTI, to be paid in
of absence to Mr. Simon Jonh England who had expressed future years, was converted into the Restricted Stock
his inability to attend the meeting. Units (“RSUs”). During FY 2023-24, 44,732 RSUs were
granted under the RSU Plan of the Company. The details
19. CRITERIA FOR MAKING PAYMENTS TO EXECUTIVE AND of the RSUs granted, vested and exercised by Mr. C.
NON-EXECUTIVE DIRECTORS OF THE COMPANY Vijayakumar are given hereunder.
The Remuneration Policy of the Company is aimed at Particulars Performance Tenure Based RSUs
rewarding performance, based on a review of achievements Based RSUs
on a regular basis and is in consonance with existing industry Date of Grant 20-Dec-21 20-Dec-21 06-July-23
practices.
No. of RSUs 9,00,060 3,27,295 44,732
The criteria for making payments to Executive and Non- Exercise Price per RSU ₹ 2/- ₹2/- ₹2/-
Executive Directors of the Company are as under:
Vesting Date-
A. Executive Director:
31-Jul-23 3,37,523 - -
On the recommendations of the Board and the NRC, the 31-Mar-25 - 3,27,295 -
shareholders of the Company approved the appointment of
31-Jul-25 5,62,537 - -
Mr. C. Vijayakumar as the CEO & Managing Director of the
Company along with remuneration payable to him in the AGM 31-Jul-24 - - 44,732
of the Company held on August 27, 2021. RSUs Exercised during 3,37,523 - -
FY 2023-24
In terms of the shareholders’ approval for the appointment
of Mr. C. Vijayakumar as the CEO & Managing Director, the The vested RSUs are to be exercised within 6 months from the
appointment may be terminated by either party by giving to date of vesting.
the other party six months’ prior notice of such termination.
However, the Company will have an option to terminate the B. Non-Executive Directors:
services on immediate basis or by a shorter notice by paying
remuneration in lieu thereof. During the financial year under review, the Company paid
sitting fees to its Non-Executive Directors for attending the
The remuneration paid to Mr. C. Vijayakumar during the meetings of the Board of Directors, Audit Committee and
financial year ended March 31, 2024, is as under: Finance Committee of the Company. The Company also paid
commission to its Non-Executive Directors as per the limits
Particulars FY 2023-24 approved by the Board and the shareholders of the Company.
(USD Million)
The sitting fees and commission to the Non-Executive
Base Salary 1.96 Directors for the year ended March 31, 2024, are as under:
Performance linked Bonus 1.14 (₹ in crores)
LTI- cash component 2.36 Name of the Director Sitting fees Commission
paid for payable for
LTI – perquisite value of the RSUs exercised 4.56 FY 2023-24 FY 2023-24
during FY’24
Ms. Roshni Nadar 0.02 0.92
Benefits, Perquisites, Allowances, etc. 0.04 Malhotra
Total 10.06 Ms. Bhavani 0.01 0.19
Notes: Balasubramanian
Mr. Deepak Kapoor 0.02 0.86
1. Mr. C. Vijayakumar was appointed as the Managing
Director of the Company w.e.f. July 20, 2021 with the Mr. S. Madhavan 0.03 1.06
designation as ‘CEO & Managing Director’. There has Dr. Mohan Chellappa 0.01 1.15
i) For Bank Limits: E. Intimation to the Stock Exchanges: The Company intimates
to the Stock Exchanges all price sensitive information or such
ICRA Limited has re-affirmed its long-term rating other matters which in its opinion are material and of relevance
[ICRA]AAA (Stable) and short-term rating [ICRA] to the Shareholders.
A1+ to the Company in respect of its bank limits
during the financial year under review. F. NSE Electronic Application Processing System: As per the
mandate received from the National Stock Exchange of India
ii) For Senior Unsecured Notes: Limited (“NSE”), the Company has been uploading its financial
information, shareholding pattern, Report on Corporate
• S&P Global Ratings (“S&P”) re-affirmed the Governance and press releases etc. on the dedicated website
A-/Stable/-- credit rating to the Company, which is of NSE https://neaps.nseindia.com/NEWLISTINGCORP.
the Guarantor to the USD 252.207 million senior
unsecured notes (“Notes”) outstanding as on G. BSE Listing Centre: As per the mandate received from
March 31, 2024 issued by HCL America Inc., a step- the BSE Limited (“BSE”), the Company has been uploading
down wholly owned subsidiary of the Company its financial information, shareholding pattern, Report on
incorporated under the laws of California. Corporate Governance and press releases etc. on the
dedicated website of BSE https://listing.bseindia.com/
• Fitch Ratings Limited (“Fitch”) re-affirmed the LoginAuth.aspx
long-term rating of A- with stable outlook to the
Company. Fitch has also assigned long-term rating H. Online Portal-Singapore Exchange Securities Trading
of A- to the Notes issued by HCL America Inc. Limited: As the Unsecured Notes of HCL America Inc., a step-
down wholly owned subsidiary of the Company, are listed on
f) No disclosure was required to be made by the Company the Singapore Exchange Securities Trading Limited (“SGX”),
under clause 5A of paragraph A of Part A of Schedule III the necessary filings and intimations filed by the Company on
of the Listing Regulations. NSE and BSE have also been filed on the dedicated website
of SGX SGX Stargate
g) The Company has not given any loans and advances to
the firms / companies in which the Directors are interested. I. Designated exclusive e-mail ID: The Company has the
following designated e-mail ID: [email protected]
32. MEANS OF COMMUNICATION exclusively for investors servicing.
A. Financial Results, Newspapers in which results normally 33. GREEN INITIATIVES DRIVE BY THE MINISTRY OF
published: The quarterly, half-yearly and annual financial CORPORATE AFFAIRS, GOVERNMENT OF INDIA
results of the Company are generally published in leading
newspapers in India inter-alia, in Mint (all editions) and The Company, as a corporate entity, is committed to protect
Hindustan Hindi (Delhi Edition). The results are also displayed and conserve the natural environment in its operations and
on the Company’s website https://www.hcltech.com/investors/ services. As a responsible corporate citizen, the Company
results-reports. welcomes and supports the ‘Green Initiative’ taken by the
Ministry of Corporate Affairs, Government of India, enabling
B. Website: The Company’s website i.e. www.hcltech.com electronic delivery of documents to the shareholders at their
provides comprehensive information on the Company’s e-mail addresses registered with the Depository Participants /
Registrar & Share Transfer Agent.
166 HCLTech Annual Report 2023-24
The Annual Report (2023-24) and the Notice of the The Management is committed to build investor relations
Thirty-Second AGM will be sent to all the members in the on the pillars of trust, consistency and transparency. Its
manner prescribed in the applicable laws and regulations. The proactive approach has enabled the investor community to
Shareholder may request for a physical copy of the same. better understand the nature of the Company’s business,
management strategies and operational performance over a
Shareholders holding shares in demat form are requested to period of time.
register their e-mail addresses with their respective depository
participants and shareholders holding shares in physical 35. CERTIFICATE FROM PRACTICING COMPANY SECRETARY
form are requested to register their e-mail addresses with the ON NON-DISQUALIFICATION OF DIRECTORS
Registrar & Share Transfer Agent, to ensure electronic delivery
of all necessary documents / communication by the Company. As required under Regulation 34(3) and Schedule V of the
Listing Regulations, certificate dated April 26, 2024 obtained
34. INVESTOR RELATIONS - ENHANCING INVESTOR from M/s. Chandrasekaran Associates, Practicing Company
DIALOGUE Secretaries confirming that none of the Directors on the Board
of the Company have been debarred or disqualified from being
As a listed entity and a responsible corporate citizen, the appointed or continuing as directors of companies by SEBI /
Company recognizes the imperative need to maintain continuous Ministry of Corporate Affairs or any such statutory authority, is
dialogue with the investor community. The objective of Investor enclosed as Annexure 1 to this Report
Relations is to keep investors abreast of significant developments
that determine Company’s overall performance while at the 36. ANNUAL SECRETARIAL COMPLIANCE REPORT
same time addressing investor concerns. This translates into
disseminating timely, accurate and relevant information that As required under Regulation 24A of the Listing Regulations,
helps investors in making informed investment decisions. the Annual Secretarial Compliance Report dated April 26, 2024
issued by M/s. Chandrasekaran Associates, Practicing Company
To ensure effective communication, Conference Calls, Secretaries is available on the website of the Company at
Management Interviews, Face to Face Investor Meetings are https://www.hcltech.com/investor-relations/secretarial-compliance-report
conducted for a direct interaction of market participants with
the management team.
c) Date of Book Closure Book Closure, if any, shall be specified in the AGM Notice.
k) Listing Fees Paid to all Stock Exchanges for the year 2023-24
q) Dematerialization of Shares The shares of the Company are under compulsory dematerialization (“Demat”) category
and Liquidity and consequently, shares of the Company can be traded only in electronic form.
The system for getting the shares dematerialized is as under:
a) Share certificate(s) along with Demat Requisition Form ("DRF") is to be submitted by
the shareholder to the Depository Participant ("DP") with whom he / she has opened
a Demat Account.
b) DP processes the DRF and generates a unique number viz. DRN.
c) DP forwards the DRF and share certificates to the Company’s Registrar & Shares
Transfer Agent.
d) The Company’s Registrar & Shares Transfer Agent after processing the DRF
confirms or rejects the request to the Depositories.
e) Upon confirmation, the Depository gives the credit to shareholder in his / her
depository account maintained with DP.
As on March 31, 2024 about 99.98% of the equity shares issued by the Company were
held in dematerialized form.
The Company’s equity shares are regularly traded on NSE and BSE, in dematerialized
form.
The Company’s ISIN in NSDL and CDSL for Equity Shares is INE860A01027.
Since the trading in the shares of the Company can be done only in electronic form, it is
advisable that the shareholders who have the shares in physical form get their shares
dematerialized.
r) Outstanding GDRs / ADRs / The Company has not issued any GDRs / ADRs / warrants or other instruments, which
Warrants or any Convertible are pending for conversion.
Instruments, conversion date
and likely impact on equity
t) Compliance Certificate on the The certificate dated April 26, 2024 obtained from the Statutory Auditors of the Company,
Corporate Governance from M/s. B S R & Co. LLP, confirming compliance with the Corporate Governance requirements
the Auditors as stipulated under Schedule V read with Regulation 34(3) of the Listing Regulations, is
enclosed as Annexure 2 to this Report
Source: This information is compiled from the data available from the website of BSE.
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Note: HCL share price and Sensex values as on April 1, 2023 have been baselined to 100.
Source: This information is compiled from the data available from the website of NSE.
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Note: HCL share price and Nifty 50 values as on April 1, 2023 have been baselined to 100.
w) Transfer of Unpaid / Unclaimed Dividend to Investor Education and Protection Fund (IEPF)
Pursuant to the provisions of Section 124 of the Act, the dividend amounts which have remained unpaid or unclaimed for a period of
seven years from the date of transfer to the unpaid dividend account have been transferred by the Company to the Investor Education
and Protection Fund (“IEPF”) established by the Central Government pursuant to Section 125 of the Act. Shareholders who have not
encashed their dividend warrants relating to the dividend specified in table below are requested to immediately send their request for
issue of duplicate warrants. Once the unclaimed dividend is transferred to the IEPF, the same can be claimed from the IEPF Authority
after following the procedures prescribed in the IEPF Rules.
Financial reporting for the first quarter ending June 30, 2024 2nd Week of July, 2024
Financial reporting for the second quarter and half year ending September 30, 2024 2nd/3rd Week of October, 2024
Financial reporting for the third quarter ending December 31, 2024 2nd/3rd Week of January 2025
Financial reporting for the fourth quarter and year ending March 31, 2025 3rd/4th Week of April 2025
AGM for the year ending March 31, 2025 July / August 2025
z. Centres’ Locations
The Company do not have any manufacturing plants but have development centers and offices in India and overseas. All the global
locations including India locations are available on the website of the Company at https://www.hcltech.com/global-presence
The Listing Regulations provides certain mandatory requirements which have to be fulfilled by the Company. The Company has
complied with all the mandatory requirements of the Listing Regulations. Specifically, the Company confirms compliance with
corporate governance requirements as stipulated in regulations 17 to 27, clauses (b) to (i) of regulation 46(2) and paragraphs C, D
and E of Schedule V of the Listing Regulations, as applicable.
The Listing Regulations further states certain non-mandatory requirements which may be implemented as per the discretion of the
Company. The Company complies with the following non-mandatory requirements:
a) Shareholders’ Rights
The clause states that half-yearly declaration of financial performance including summary of the significant events in the last six
months, may be sent to each shareholder. The Company communicates with investors regularly through e-mail, telephone and face
to face meetings either in investor’s conferences, Company visits or on road shows.
The Company leverages the internet in communicating with its investors. After the announcement of the quarterly results, a business
television channel in India telecasts discussions with the management. This enables a large number of retail investors in India
to understand the Company’s operations better. The announcement of quarterly results is followed by media briefing in press
conferences and earning conference calls. The earning calls are also webcast live on the internet. Further, transcripts of the earnings
calls are posted on the website of the Company and the weblink for the same has been provided at the end of this report.
The quarterly financial results are also published in English and Hindi daily newspapers.
The positions of the Chairperson and the CEO are held by separate individuals. Ms. Roshni Nadar Malhotra, Non-Executive Director
is the Chairperson of the Company and Mr. C. Vijayakumar is the CEO and Managing Director of the Company. The Chairperson and
the CEO are not related to each other.
The internal auditor reports directly to the Audit Committee of the Company.
The name and designation of the Senior management persons of the Company as on March 31, 2024 are given below::
The details of the changes in Senior Management during the period under review are as follows:
40. LIST OF WEBLINKS REFERRED IN DIRECTORS’ REPORT AND CORPORATE GOVERNANCE REPORT
To,
The Members
HCL Technologies Limited
806, Siddharth, 96, Nehru Place,
New Delhi-110019
We have examined the relevant registers, records, forms, returns and disclosures received from the Directors of HCL Technologies Limited
having CIN L74140DL1991PLC046369 and registered office at 806, Siddharth, 96, Nehru Place, New Delhi-110019 (hereinafter referred
to as ‘the Company’), produced before us by the Company for the purpose of issuing this Certificate, in accordance with Regulation
34(3) read with Schedule V Para-C Sub clause 10(i) of the Securities Exchange Board of India (Listing Obligations and Disclosure
Requirements) Regulations, 2015.
In our opinion and to the best of our information and according to the verifications (including Directors Identification Number (DIN) status
at the portal www.mca.gov.in) as considered necessary and explanations furnished to us by the Company & its officers and declarations
received from respective Directors. We hereby certify that as on Financial Year ended on March 31, 2024 none of the Directors on the
Board of the Company as stated below have been debarred or disqualified from being appointed or continuing as Directors of companies
by the Securities and Exchange Board of India, Ministry of Corporate Affairs or any such other Statutory Authority:
Director Identification Original Date of Appointment
S.No. Name of Director(s)
Number in the Company
1 Ms. Bhavani Balasubramanian 09194973 12/01/2024
2 Mr. Deepak Kapoor 00162957 26/07/2017
3 Mr. Subramanian Madhavan 06451889 15/01/2013
4 Dr. Mohan Chellappa 06657830 06/08/2019
5 Ms. Nishi Vasudeva 03016991 01/08/2016
6 Mr. Srinivasan Ramanathan 00575854 19/04/2011
7 Ms. Robin Ann Abrams 00030840 13/09/1999
8 Ms. Roshni Nadar Malhotra 02346621 29/07/2013
9 Mr. Shikhar Neelkamal Malhotra 00779720 22/10/2019
10 Mr. Simon John England 08664595 16/01/2020
11 Dr. Sosale Shankara Sastry 05331243 24/07/2012
12 Mr. Thomas Sieber 07311191 17/10/2015
13 Ms. Vanitha Narayanan 06488655 19/07/2021
14 Mr. Vijayakumar Chinnaswamy 09244485 20/07/2021
Ensuring the eligibility for the appointment / continuity of every Director on the Board is the responsibility of the management of the
Company. Our responsibility is to express an opinion on these based on our verification. This certificate is neither an assurance as to the
future viability of the Company nor of the efficiency or effectiveness with which the management has conducted the affairs of the Company.
Dr. S. Chandrasekaran
Senior Partner
Membership No. F1644
Certificate of Practice No. 715
UDIN: F001644F000220104
INDEPENDENT AUDITORS’ CERTIFICATE ON COMPLIANCE WITH THE CORPORATE GOVERNANCE REQUIREMENTS UNDER
SEBI (Listing Obligations and Disclosure Requirements) REGULATIONS, 2015
1. This certificate is issued in accordance with the terms of our engagement letter dated 18 December 2019.
2. We have examined the compliance of conditions of Corporate Governance by HCL Technologies Limited (“the Company”), for the
year ended 31 March 2024, as stipulated in regulations 17 to 27, clauses (b) to (i) of regulation 46(2) and paragraphs C, D and E
of Schedule V of the Securities Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 as
amended from time to time (“Listing Regulations”) pursuant to the Listing Agreement of the Company with Stock Exchanges.
Management’s Responsibility
3. The compliance of conditions of Corporate Governance as stipulated under the listing regulations is the responsibility of the Company’s
Management including the preparation and maintenance of all the relevant records and documents. This responsibility includes
the design, implementation and maintenance of internal control and procedures to ensure the compliance with the conditions of
Corporate Governance stipulated in the Listing Regulations.
Auditors’ Responsibility
4. Our examination was limited to procedures and implementation thereof, adopted by the Company for ensuring the compliance of
the conditions of the Corporate Governance. It is neither an audit nor an expression of opinion on the financial statements of the
Company.
5. Pursuant to the requirements of the Listing Regulations, it is our responsibility to provide a reasonable assurance whether the
Company has complied with the conditions of Corporate Governance as stipulated in Listing Regulations for the year ended 31 March
2024.
6. We conducted our examination of the above corporate governance compliance by the Company in accordance with the Guidance
Note on Reports or Certificates for Special Purposes (Revised 2016) and Guidance Note on Certification of Corporate Governance,
both issued by the Institute of the Chartered Accountants of India (the “ICAI”), in so far as applicable for the purpose of this certificate.
The Guidance Note requires that we comply with the ethical requirements of the Code of Ethics issued by the ICAI.
7. We have complied with the relevant applicable requirements of the Standard on Quality Control (SQC) 1, Quality Control for Firms
that Perform Audits and Reviews of Historical Financial Information, and Other Assurance and Related Services Engagements.
Opinion
8. In our opinion and to the best of our information and according to the explanations given to us, we certify that the Company has
complied with the conditions of Corporate Governance as stipulated in the above-mentioned Listing Regulations.
9. We state that such compliance is neither an assurance as to the future viability of the Company nor the efficiency or effectiveness
with which the management has conducted the affairs of the Company.
Restriction on use
10. The certificate is addressed and provided to the Members of the Company solely for the purpose of enabling the Company to comply
with the requirement of the Listing Regulations and should not be used by any other person or for any other purpose. Accordingly,
we do not accept or assume any liability or any duty of care for any other purpose or to any other person to whom this certificate is
shown or into whose hands it may come without our prior consent in writing.
Rakesh Dewan
Partner
Membership No:092212
UDIN:24092212BKFADW7775
Place: Gurugram
Date: 26 April, 2024
We, Roshni Nadar Malhotra, Chairperson and C. Vijayakumar, Chief Executive Officer & Managing Director of HCL Technologies Limited
(“the Company”) confirm that the Company has adopted a Code of Business Ethics and Conduct (“Code of Conduct”) for its Board
members and senior management personnel and the Code of Conduct is available on the Company’s website.
We, further confirm that the Company has in respect of the financial year ended March 31, 2024, received from its Board members as well
as senior management personnel affirmation as to compliance with the Code of Conduct.
Roshni Nadar Malhotra C. Vijayakumar
Chairperson Chief Executive Officer & Managing Director
DIN: 02346621 DIN: 09244485
___________________________________________________________________________________________________________
CERTIFICATE BY CHIEF EXECUTIVE OFFICER (CEO) AND CHIEF FINANCIAL OFFICER (CFO) PURSUANT
TO REGULATION 17(8) OF THE SEBI (LISTING OBLIGATIONS AND DISCLOSURE REQUIREMENTS)
REGULATIONS, 2015
1. We have reviewed the financial statements and the cash flow statement of the Company for the year ended March 31, 2024 and to
the best of our knowledge and belief -
(i) these statements do not contain any materially untrue statement or omit any material fact or contain statements that might be
misleading;
(ii) these statements together present a true and fair view of the Company’s affairs and are in compliance with existing accounting
standards, applicable laws and regulations.
2. There are, to the best of our knowledge and belief, no transactions entered into by the Company during the year which are fraudulent,
illegal or violative of the Company’s code of conduct.
3. We accept responsibility for establishing and maintaining internal controls for financial reporting and that we have evaluated the
effectiveness of internal control systems of the Company pertaining to financial reporting. We have not come across any reportable
deficiencies in the design or operation of such internal controls.
(i) that there are no significant changes in internal control over financial reporting during the year;
(ii) that there are no significant changes in accounting policies during the year; and
(iii) that there are no instances of significant fraud of which we have become aware and that there is no involvement of the
management or employee having a significant role in the Company’s internal control system over financial reporting.
Dear Stakeholders,
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II. Products/services
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S. No. Product/Service NIC Code % of total turnover
contributed
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PRINCIPLE 1: Businesses should conduct and govern themselves with integrity, and in a manner that is ethical, transparent,
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3. Describe the processes in place to safely reclaim your products for reusing, recycling, and disposing at the end of life, for
(a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.
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4. Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes, whether the waste
collection plan is in line with the EPR plan submitted to Pollution Control Boards? If not, provide steps taken to address the
same.
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Leadership Indicators
1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for manufacturing industry)
or for its services (for service industry)? If yes, provide details in the following format?
NIC Code Name of % of total Boundary for which the Whether conducted Results communicated in
product / Turnover Life Cycle Perspective by an independent the public domain (Yes/No) If
service contributed / Assessment was external agency yes, provide the web-link.
conducted (Yes/No)
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3. Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry)
or providing services (for service industry).
FY 2023-24 FY 2022-23
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4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled, and safely
disposed of.
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5. Reclaimed products and their packaging materials (as a percentage of products sold) for each product category.
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Essential Indicators
C. Spending on measures towards well-being of employees and workers (including permanent and other than permanent)
in the following format:
FY 2023-24 FY 2022-23
Cost incurred on well-being measures as a % of total revenue of the
company.
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3. Accessibility of workplaces
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the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard.
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4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a
web link to the policy.
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6. Is there a mechanism available to receive and redress grievances for the following categories of employees and workers?
If yes, give details of the mechanism in brief.
(If Yes, then give details of the mechanism in brief)
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7. Membership of employees and workers in association(s) or Unions recognized by the listed entity:
Category FY 2023-24 FY 2022-23
Total No. of employees/ % Total No. of employees/ %
employees workers in the respective (B/A) employees/ workers in the respective (D/C)
workers in category, who are part workers in category, who are part
the respective of the association(s) or the respective of the association(s) or
category (A) Union (B) category (C) Union (D)
Total permanent
employees
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a) Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No). If yes,
what is the coverage of such a system?
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b) What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by
the entity?
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c) Whether you have processes for workers to report the work-related hazards and to remove themselves from such risks
(Yes/No)
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d) Do the employees/ workers of the entity have access to non-occupational medical and healthcare services? (Yes/No)
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12. Describe the measures taken by the entity to ensure a safe and healthy workplace.
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Leadership Indicators
1. Does the entity extend any life insurance or any compensatory package in the event of death of (A) Employees (Y/N) (B)
Workers (Y/N)
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2. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the
value chain partners.
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4. Does the entity provide transition assistance programs to facilitate continued employability and the management of career
endings resulting from retirement or termination of employment? (Yes/ No)
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of health and safety practices and working conditions of value chain partners.
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PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders.
Essential Indicators
1. Describe the processes for identifying key stakeholder groups of the entity.
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Leadership Indicators
1. Provide the processes for consultation between stakeholders and the board on economic, environmental, and social topics
or if consultation is delegated, how is feedback from such consultations provided to the board.
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topics (Yes / No). If so, provide details of instances as to how the inputs received from stakeholders on these topics were
incorporated into the policies and activities of the entity.
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3. Provide details of instances of engagement with, and actions are taken to, address the concerns of vulnerable/ marginalized
stakeholder groups.
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Essential Indicators
1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity, in the
following format:
Category FY 2023-24 FY 2022-23
Total (A) No. of employees/ % (B / A) Total (C) No. of employees/ % (D /C)
workers covered workers covered
(B) (D)
Employees
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Total employees 237,248 2,26,332 95.39% 241,352 224,207 92.90%
3. Details of remuneration/salary/wages
a. Median remuneration/wages:
Male Female
Number Median remuneration/ salary/ Number Median remuneration/ salary/
wages of respective category wages of respective category
(r Lakhs /per annum) (r Lakhs /per annum)
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b. Gross wages paid to females as % of total wages paid by the entity, in the following format:
FY 2023-24 FY 2022-23
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4. Do you have a focal point (individual/ committee) responsible for addressing human rights impacts or issues caused or
contributed to by the business? (Yes/No)
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5. Describe the internal mechanisms in place to redress grievances related to human rights issues.
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8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases
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9. Do human rights requirements form part of your business agreements and contracts? (Yes/No)
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Leadership Indicators
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2. Details of the scope and coverage of any human rights due diligence conducted
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with Disabilities Act, 2016?
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assessments at Question 4 above
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Essential Indicators
1. Details of total energy consumption (in Joules or multiples) and energy intensity:
Parameter FY 2023-24 FY 2022-23
From Renewable Sources
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Total energy consumed from renewable sources (A+B+C) 187403.10 GJ 178,785.52 GJ
From non-renewable sources
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Total energy consumed (A+B+C+D+E+F) 985,172.42 GJ 1,017,497.43
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Business Responsibility & Sustainability Report 197
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trade (PAT) Scheme of the Government of India? (Y/N) If yes, disclose whether targets set under the PAT scheme have been
achieved. In case targets have not been achieved, provide the remedial action taken if any.
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3. Provide details of the following disclosures related to water, in the following format:
Parameter FY 2023-24 FY 2022-23
Water withdrawal by source (in kiloliters)
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LLL 7KLUGSDUW\ZDWHU PXQLFLSDOZDWHUVXSSOLHV
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Total volume of water withdrawal (in kiloliters) (i + ii + iii + iv + v) 748,299 872,688
Total volume of water consumption (in kiloliters) 737,685 863,373
Water intensity per rupee of turnover (water consumed / turnover) ./0LOOLRQൠ
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Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name
of the external agency.
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6. Please provide details of air emissions (other than GHG emissions) by the entity:
Parameter Unit FY 2023-24 FY 2022-23
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62[ 7RQQHV
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Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name
of the external agency.
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7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) and its intensity:
Parameter Unit FY 2023-24 FY 2022-23
Total Scope 1 emissions %UHDNXSRIWKH*+*LQWR&2, 0HWULFWRQQHVRI
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Total Scope 1 and Scope 2 emissions per rupee of 07&2(TXLYDOHQW
turnover 7RWDO6FRSHDQG6FRSH*+*HPLVVLRQV 0LOOLRQൠ
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Total Scope 1 and Scope 2 emission intensity per rupee 3HU0LOOLRQൠ
of turnover adjusted for Purchasing Power Parity (PPP)
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Total Scope 1 and Scope 2 emission intensity in terms of 1$ 1$
physical output
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Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name
of the external agency.
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8. Does the entity have any project related to reducing greenhouse gas emission? If yes, then provide details. <HV+&/7HFKKDV
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For each category of waste generated, total waste recovered through recycling, re-using or other recovery operations
(in metric tonnes)
Category of waste
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Total 1,914 1,610
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Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name
of the external agency
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company to reduce the usage of hazardous and toxic chemicals in your products and processes and the practices adopted
to manage such wastes.
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200 HCLTech Annual Report 2023-24
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biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones, etc.) where environmental approvals/
clearances are required, please specify details in the following format:
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13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India, such as the Water (prevention
and control of pollution) Act, Air (prevention and control of pollution) Act, Environment Protection Act, and rules there
under (Y/N). If not, provide details of all such non-compliances, In the following format:
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Leadership Indicators
1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres):
For each facility / plant located in areas of water stress, provide the following information:
3. With respect to the ecologically sensitive areas reported at Question 10 of essential indicators above, provide details
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activities.
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well as the outcome of such initiatives:
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5. Does the entity have a business continuity and disaster management plan? Give details in 100 words/ web link
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Business Responsibility & Sustainability Report 201
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adaptation measures have been taken by the entity in this regard.
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7. Percentage of value chain partners (by the value of business done with such partners) that were assessed for environmental
impacts
S. No. No. of value chain % of value chain partners (by 'LVFORVHDQ\VLJQL¿FDQWDGYHUVHLPSDFWWRWKH
partners that were value of business done with such environment, arising from the value chain of the
assessed partners) that were assessed entity. What mitigation or adaptation measures
have been taken by the entity in this regard
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responsible and transparent.
Essential Indicators
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b. List the top 10 trade and industry chambers/ associations (determined based on the total members of such a body) the
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S. No. Name of the trade and industry chambers/ associations Reach of trade and industry
chambers/ associations
(State/National)
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2. Provide details of corrective action taken or underway on any issues related to anti-competitive conduct by the entity,
based on adverse orders from regulatory authorities.
Name of authority Brief of the case Corrective action taken
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Leadership Indicators
Essential Indicators
1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the current
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2. Provide information on the project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your
entity:
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4. Percentage of input material (inputs to total inputs by value) sourced from suppliers:
FY 2023-24 FY 2022-23
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5. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or workers employed on
a permanent or non-permanent / on contract basis) in the following locations, as % of total wage cost
Location FY 2023-24 FY 2022-23
Rural
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Metropolitan
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Leadership Indicators
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(Reference: Question 1 of essential indicators above):
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by government bodies:
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Essential Indicators
1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.
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Leadership Indicators
1. Channels/platforms where information on products and services of the entity can be accessed.
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4. Does the entity display product information on the product over and above what is mandated as per local laws? Did your
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Level of Assurance
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Scope
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Conclusion
Reasonable level of Assurance- BRSR 9 Core Attributes
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Digitally signed by Digitally signed by
Sarkar, Chandan Kakaraparthi,
Date: 2024.06.12 Venkata Raman
18:08:57 +05’30’ Date: 2024.06.13
10:32:37 +05’30’
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9HUL¿HG'DWD
Annex II
S. No Site Location
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Report on the Audit of the Standalone Financial Statements We conducted our audit in accordance with the Standards on Auditing
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Opinion under those SAs are further described in the Auditor’s Responsibilities
for the Audit of the Standalone Financial Statements section of our
:H KDYH DXGLWHG WKH VWDQGDORQH ¿QDQFLDO VWDWHPHQWV RI +&/ report. We are independent of the Company in accordance with the
7HFKQRORJLHV /LPLWHG WKH ³&RPSDQ\´ ZKLFK FRPSULVH WKH Code of Ethics issued by the Institute of Chartered Accountants of
standalone balance sheet as at 31 March 2024, and the standalone India together with the ethical requirements that are relevant to our
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accounting policies and other explanatory information. REWDLQHG LV VXႈFLHQW DQG DSSURSULDWH WR SURYLGH D EDVLV IRU RXU
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In our opinion and to the best of our information and according to
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statements give the information required by the Companies Act,
³$FW´ LQWKHPDQQHUVRUHTXLUHGDQGJLYHDWUXHDQGIDLUYLHZ Key audit matters are those matters that, in our professional
in conformity with the accounting principles generally accepted in MXGJPHQWZHUHRIPRVWVLJQL¿FDQFHLQRXUDXGLWRIWKHVWDQGDORQH
,QGLDRIWKHVWDWHRIDႇDLUVRIWKH&RPSDQ\DVDW0DUFK ¿QDQFLDO VWDWHPHQWV RI WKH FXUUHQW SHULRG 7KHVH PDWWHUV ZHUH
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DQGLWVFDVKÀRZVIRUWKH\HDUHQGHGRQWKDWGDWH statements as a whole, and in forming our opinion thereon, and we
do not provide a separate opinion on these matters.
The Company is required to estimate its income tax liabilities ,Q YLHZ RI WKH VLJQL¿FDQFH RI WKH PDWWHU ZH DSSOLHG WKH IROORZLQJ DXGLW
in accordance with the tax laws applicable in India. Further, SURFHGXUHV LQ WKLV DUHD DPRQJ RWKHUV WR REWDLQ VXႈFLHQW DSSURSULDWH
there are matters of interpretation in terms of application of audit evidence:
tax laws and related rules to determine current tax provision
and deferred taxes. x WHVWLQJWKHGHVLJQLPSOHPHQWDWLRQDQGRSHUDWLQJHႇHFWLYHQHVVRIWKH
Company's key controls over identifying uncertain tax positions and
The Company has material tax positions and litigations on matters involving litigations/disputes.
a range of tax matters. This requires management to make
VLJQL¿FDQWMXGJPHQWVWRGHWHUPLQHWKHSRVVLEOHRXWFRPHRI x obtaining details of tax positions and tax litigations for the year
uncertain tax positions and litigations and their consequent and as at 31 March 2024 and holding discussions with designated
impact on related accounting and disclosures in the management personnel.
VWDQGDORQH¿QDQFLDOVWDWHPHQWV x assessing and analysing select key correspondences with tax
authorities and inspecting external legal opinions obtained by
management for key uncertain tax positions and tax litigations.
x evaluating underlying evidence and documentation to determine
whether the information provides a basis for amounts provided/not
provided in the books of account.
x involving our internal tax specialists and evaluating management’s
underlying key assumptions in estimating the tax provisions and
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x in respect of tax positions and litigations, assessing the computation
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design and perform audit procedures responsive to those risks, $ $VUHTXLUHGE\6HFWLRQ RIWKH$FWZHUHSRUWWKDW
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misstatement resulting from fraud is higher than for one resulting explanations which to the best of our knowledge and
from error, as fraud may involve collusion, forgery, intentional belief were necessary for the purposes of our audit.
omissions, misrepresentations, or the override of internal control.
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x 2EWDLQDQXQGHUVWDQGLQJRILQWHUQDOFRQWUROUHOHYDQWWRWKHDXGLW by law have been kept by the Company so far as it
in order to design audit procedures that are appropriate in the appears from our examination of those books except
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from the directors as on 31 March 2024 and 1 April that have been considered reasonable and
2024 taken on record by the Board of Directors, none appropriate in the circumstances, nothing has
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from being appointed as a director in terms of Section WKDWWKHUHSUHVHQWDWLRQVXQGHUVXEFODXVH L DQG
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above, contain any material misstatement.
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accounts and other matters connected therewith are as H 7KHLQWHULPGLYLGHQGGHFODUHGRUSDLGE\WKH&RPSDQ\
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the Company has used accounting softwares for
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except matters below which are managed only by
% With respect to the other matters to be included in the Auditor’s service provider:
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our information and according to the explanations given to us: for accounting softwares to log any direct data
changes,
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tax liabilities disclosed in the balance sheet along with
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statements. and operated throughout the year for the respective
accounting softwares, we did not come across any
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including derivative contracts for which there were any
material foreseeable losses. & :LWK UHVSHFW WR WKH PDWWHU WR EH LQFOXGHG LQ WKH $XGLWRU¶V
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required to be transferred, to the Investor Education In our opinion and according to the information and
and Protection Fund by the Company. explanations given to us, the remuneration paid by the
Company to its directors during the current year is in
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best of its knowledge and belief, as disclosed The remuneration paid to any director is not in excess
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statements, no funds have been advanced or 0LQLVWU\RI&RUSRUDWH$ႇDLUVKDVQRWSUHVFULEHGRWKHUGHWDLOV
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or share premium or any other sources or kind commented upon by us.
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Chartered Accountants
whether recorded in writing or otherwise, that
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the Intermediary shall directly or indirectly lend
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any manner whatsoever by or on behalf of the Rakesh Dewan
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any guarantee, security or the like on behalf of Membership No.: 092212
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L D $ The Company has maintained proper records D $ %DVHG RQ WKH DXGLW SURFHGXUHV FDUULHG RQ E\ XV
showing full particulars, including quantitative details and as per the information and explanations given
and situation of Property, Plant and Equipment. to us, the Company has not granted any loans to
subsidiaries.
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showing full particulars of intangible assets. % %DVHG RQ WKH DXGLW SURFHGXUHV FDUULHG RQ E\ XV
and as per the information and explanations given
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to us and on the basis of our examination of the nature of intercorporate deposits to parties other
records of the Company, the Company has a regular than subsidiaries as below:
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Plant and Equipment by which all property, plant and Particulars Amount in INR
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period of 3 years. In accordance with this programme,
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during the year. In our opinion, this periodicity of WKH\HDU2WKHUV
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size of the Company and the nature of its assets. As EDODQFHVKHHWGDWH2WKHUV
informed to us, no material discrepancies were noticed
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F $FFRUGLQJ WR WKH LQIRUPDWLRQ DQG H[SODQDWLRQV JLYHQ to us and based on the audit procedures conducted
to us and on the basis of our examination of the by us, we are of the opinion that the investment made
records of the Company, the title deeds of immovable and the terms and conditions of the grant of loans in
SURSHUWLHV RWKHUWKDQLPPRYDEOHSURSHUWLHVZKHUHWKH the nature of intercorporate deposits are, prima facie,
Company is the lessee and the leases agreements are QRWSUHMXGLFLDOWRWKHLQWHUHVWRIWKHFRPSDQ\
GXO\H[HFXWHGLQIDYRXURIWKHOHVVHH GLVFORVHGLQWKH F $FFRUGLQJWRWKHLQIRUPDWLRQDQGH[SODQDWLRQVJLYHQWR
VWDQGDORQH¿QDQFLDOVWDWHPHQWVDUHKHOGLQWKHQDPH us and on the basis of our examination of the records
of the Company. of the Company, in the case of loans given in the nature
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us and on the basis of our examination of the records and payment of interest has been stipulated and the
of the Company, the Company has not revalued its repayments or receipts have been regular. Further, the
3URSHUW\3ODQWDQG(TXLSPHQW LQFOXGLQJ5LJKWRI8VH Company has not given any advance in the nature of
DVVHWV RULQWDQJLEOHDVVHWVGXULQJWKH\HDU loan to any party during the year.
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us and on the basis of our examination of the records us and on the basis of our examination of the records
of the Company, there are no proceedings initiated or of the Company, there is no overdue amount for more
pending against the Company for holding any benami than ninety days in respect of loans given in the nature
property under the Prohibition of Benami Property of intercorporate deposits. Further, the Company has
Transactions Act, 1988 and rules made thereunder. not given any advances in the nature of loans to any
party during the year.
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to us and on the basis of our examination of the H $FFRUGLQJ WR WKH LQIRUPDWLRQ DQG H[SODQDWLRQV JLYHQ
records of the Company, the inventory has been to us and on the basis of our examination of the
SK\VLFDOO\YHUL¿HGE\WKHPDQDJHPHQWGXULQJWKH\HDU records of the Company, there is no loan in the nature
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reasonable and procedures and coverage as followed which has been renewed or extended or fresh loans in
by management were appropriate. As informed to us, the nature of intercompany deposits granted to settle
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the physical stocks and the book records that were intercompany deposits to same parties.
more than 10% in the aggregate of each class of
inventory. I$FFRUGLQJWRWKHLQIRUPDWLRQDQGH[SODQDWLRQVJLYHQWR
us and on the basis of our examination of the records of
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to us and on the basis of our examination of the or advances in the nature of loans either repayable on
records of the Company, the Company has not been demand or without specifying any terms or period of
VDQFWLRQHGDQ\ZRUNLQJFDSLWDOOLPLWVLQH[FHVVRI¿YH repayment.
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institutions on the basis of security of current assets at LY $FFRUGLQJWRWKHLQIRUPDWLRQDQGH[SODQDWLRQVJLYHQWRXVDQG
DQ\SRLQWRIWLPHRIWKH\HDU$FFRUGLQJO\FODXVH LL on the basis of our examination of records, the Company has
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DVVSHFL¿HGXQGHUVHFWLRQRIWKH&RPSDQLHV$FW
LLL $FFRUGLQJ WR WKH LQIRUPDWLRQ DQG H[SODQDWLRQV JLYHQ WR XV Further, the Company has complied with the provisions
and on the basis of our examination of the records of the of Section 186 of the Companies Act, 2013 in relation to
Company, the Company has not provided any guarantee investments made, loans in the nature of intercorporate
or security or granted any advances in the nature of deposits and guarantees given. The Company has not
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liability partnerships or any other parties during the year. Companies Act, 2013.
During the year, the Company has made investments in
companies and other parties and has granted unsecured Y 7KH &RPSDQ\ KDV QRW DFFHSWHG DQ\ GHSRVLWV RU DPRXQWV
loans in the nature of intercorporate deposits in companies, which are deemed to be deposits from the public. Accordingly,
in respect of which the requisite information is as below. FODXVH Y RIWKH2UGHULVQRWDSSOLFDEOH
Standalone Financial Statements 219
YL According to the information and explanations given to us, Amount Forum where
WKH&HQWUDO*RYHUQPHQWKDVQRWSUHVFULEHGWKHPDLQWHQDQFH Name of the Nature of Period to which
(in INR dispute is
Statute the dues amount relates
RI FRVW UHFRUGV XQGHU 6HFWLRQ RI WKH $FW IRU WKH crores)* pending
VHUYLFHVSURYLGHGE\LW$FFRUGLQJO\FODXVH YL RIWKH2UGHU Goods and Goods and 1.06 FY 2017-18 and FY Additional
is not applicable. Service Tax Service Tax 2018-19 Commissioner
Act, 2017 (appeals) of Goods
YLL D 7KH &RPSDQ\ GRHV QRW KDYH OLDELOLW\ LQ UHVSHFW RI and Service Tax
Service tax, Duty of excise, Sales tax and Value added Customs Act, Duty to 0.27 FY 2006-07 Common
WD[GXULQJWKH\HDUVLQFHHႇHFWLYH-XO\WKHVH 1962 Customs Adjudicating
VWDWXWRU\GXHVKDVEHHQVXEVXPHGLQWR*67 Authority
(Directorate
According to the information and explanations given of Revenue
to us and on the basis of our examination of the Intelligence)
records of the Company, in our opinion amounts Customs Act, Duty to 2.21 FY 1997-98 to FY Office of Assistant
deducted / accrued in the books of account in respect 1962 Customs 1999-00 Commissioner of
Customs
RI XQGLVSXWHG VWDWXWRU\ GXHV LQFOXGLQJ *RRGV DQG
Service Tax, Provident Fund, Employees State Customs Act, Duty to 0.59 FY 2007-08 FY Customs, Excise,
1962 Customs 2009-10 Service Tax
,QVXUDQFH,QFRPH7D['XW\RI&XVWRPVRU&HVVRU to FY 2013-14 Appellant Tribunal,
other statutory dues have generally been regularly Maharashtra
deposited with the appropriate authorities, though Finance Act Service Tax 0.79 FY 2006-07 High Court of
there have been slight delays in payment of Duty of 1994, read Allahabad
Customs. with Service
Tax Rules,
According to the information and explanations given to 1994
us and on the basis of our examination of the records Finance Act Service Tax 23.56 FY 2006-07 to FY Customs, Excise,
of the Company, no undisputed amounts payable in 1994, read 2011-12, Service Tax
with Service FY 2009-10 Appellant Tribunal,
UHVSHFW RI *RRGV DQG 6HUYLFH 7D[ 3URYLGHQW )XQG Tax Rules, Allahabad
(PSOR\HHV 6WDWH ,QVXUDQFH ,QFRPH7D[ 'XW\ RI 1994
Customs or Cess or other statutory dues were in Finance Act Service Tax 0.37 FY 2013-14 Customs, Excise,
arrears as at 31 March 2024 for a period of more than 1994, read Service Tax
six months from the date they became payable. with Service Appellant Tribunal
Tax Rules,
E $FFRUGLQJWRWKHLQIRUPDWLRQDQGH[SODQDWLRQVJLYHQWR 1994
us and on the basis of our examination of the records Finance Act Service Tax 1.18 FY 2007-10 High Court of
RIWKH&RPSDQ\VWDWXWRU\GXHVUHODWLQJWR*RRGVDQG 1994, read Allahabad
6HUYLFH7D[,QFRPH7D['XW\RI&XVWRPVRU&HVVRU with Service
tax rules, 1994
other statutory dues which have not been deposited
on account of any dispute as at 31 March 2024 are as Finance Act Service Tax 15.56 April 2012 to Customs, Excise,
1994, read September 2012 Service Tax
follows: with Service Appellant Tribunal,
tax rules, 1994 Allahabad
Amount Forum where Finance Act Service Tax 2.06 April 2011 to Customs, Excise,
Name of the Nature of Period to which
(in INR dispute is 1994, read March 2015 Service Tax
Statute the dues amount relates
crores)* pending with Service Appellant Tribunal,
Income Tax Income Tax 3.66 FY 2021-22 Assistant tax rules, 1994 Allahabad
Act, 1961 Commissioner of Finance Act Service Tax 1.53 October 2011 Additional
Income Tax 1994, read to September 2012 Commissioner,
Income Tax Income Tax 3,249.36 FY 2003-04, Commissioner with Service Central Goods &
Act, 1961 2011-12 of IncomeTax tax rules, 1994 Services Tax
to FY 20-21 (Appeals) Finance Act Service Tax 6.27 FY 2014-15 and FY Customs, Excise,
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Act, 1961 2005-06 Appellate Tribunal- with Service Appellant Tribunal
FY2006-07 and FY Delhi tax rules, 1994
2008-09
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Maharashtra Value 7.94 FY 2012-13 Joint Commissioner of interest thereon to banks during the year. Further,
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Act, 2017 (appeals) of Goods
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:H KDYH DXGLWHG WKH LQWHUQDO ¿QDQFLDO FRQWUROV ZLWK UHIHUHQFH WR Meaning of Internal Financial Controls with Reference to
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company’s policies, the safeguarding of its assets, the prevention collusion or improper management override of controls, material
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with ethical requirements and plan and perform the audit to obtain Rakesh Dewan
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Note As at
No. 31 March 2024 31 March 2023
I ASSETS
(1) Non-current assets
D 3URSHUW\SODQWDQGHTXLSPHQW 2.1 3,727
E &DSLWDOZRUNLQSURJUHVV 2.2 22 21
F 5LJKWRIXVHDVVHWV D 1,048 824
G *RRGZLOO 2.3
H 2WKHULQWDQJLEOHDVVHWV 2.4
I )LQDQFLDODVVHWV
L ,QYHVWPHQWV
LL 7UDGHUHFHLYDEOHVXQELOOHG D 162 82
LLL /RDQV 2.7 286
LY 2WKHUV 2.8 641
J 'HIHUUHGWD[DVVHWV QHW 2.27
K 2WKHUQRQFXUUHQWDVVHWV 2.10 278 276
Total non-current assets 22,762 24,789
(2) Current assets
D ,QYHQWRULHV 2.9
E )LQDQFLDODVVHWV
L ,QYHVWPHQWV 6,801
LL 7UDGHUHFHLYDEOHV
Billed E 3,880
Unbilled E 8,278
LLL &DVKDQGFDVKHTXLYDOHQWV D 837 2,374
LY 2WKHUEDQNEDODQFHV E 6,792
Y /RDQV 2.7 793 2,602
YL 2WKHUV 2.8 1,128 603
F &XUUHQWWD[DVVHWV QHW 6 6
G 2WKHUFXUUHQWDVVHWV 2.12 1,079
Total current assets 29,545 28,571
II EQUITY
D (TXLW\VKDUHFDSLWDO 2.13
E 2WKHUHTXLW\ 38,927
TOTAL EQUITY 39,470 41,104
III LIABILITIES
(1) Non - current liabilities
D )LQDQFLDOOLDELOLWLHV
L %RUURZLQJV 2.14 26
LL /HDVHOLDELOLWLHV D 436
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E &RQWUDFWOLDELOLWLHV 2.17 101
F 3URYLVLRQV 2.18 879
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H 2WKHUQRQFXUUHQWOLDELOLWLHV 2.19 40
Total non-current liabilities 2,373 1,589
Note As at
No. 31 March 2024 31 March 2023
(2) Current liabilities
D )LQDQFLDOOLDELOLWLHV
L %RUURZLQJV 2.14 27 140
LL /HDVHOLDELOLWLHV D 210 172
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Billed
1. Dues of micro enterprises and small enterprises 24 23
2. Dues of creditors other than micro enterprises and small enterprises 1,221
Unbilled and accruals
LY 2WKHUV 2.16 1,748 1,867
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F 2WKHUFXUUHQWOLDELOLWLHV 2.20 392
G 3URYLVLRQV 2.18 342 283
H &XUUHQWWD[OLDELOLWLHV QHW 1,322
Total current liabilities 10,464 10,667
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II Expenses
3XUFKDVHRIVWRFNLQWUDGH 168
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(PSOR\HHEHQH¿WVH[SHQVH 2.24 19,799
2XWVRXUFLQJFRVWV 7,291
Finance costs 127
Depreciation and amortization expense 2,371 2,431
2WKHUH[SHQVHV 2.26 3,027 2,787
Total expenses 33,738 32,591
For B S R & Co. LLP For and on behalf of the Board of Directors of HCL Technologies Limited
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226
(All amounts in crores of `, except share data and as stated otherwise)
Equity share capital Other equity
Reserves and Surplus Other comprehensive income
Debt Total
Share Common Total
Number of Remeasure- Share Special eco- Foreign Cash instruments Equity
capi- Retained ment of de- Treasury Securities Capital Capital control other
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tal earnings ¿QHGEHQH¿W re-investment translation hedging other com-
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plans reserve reserve reserve reserve prehensive
reserve income
Balance as at 1 April 2022 2,713,665,096 543 39,312 35 (804) 7 120 14 14 82 2,794 4 466 4 42,048 42,591
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Total comprehensive income for the year - - 11,459 112 - - - - - - - 21 (387) (5) 11,200 11,200
Transactions with owners of the
Company
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As per our report of even date attached
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Rakesh Dewan Roshni Nadar Malhotra C. Vijayakumar S. Madhavan
Partner Chairperson &KLHI([HFXWLYH2ႈFHUDQG0DQDJLQJ'LUHFWRU Director
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26 April 2024 26 April 2024
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(All amounts in crores of `, except share data and as stated otherwise)
Year ended
31 March 2024 31 March 2023
A &DVKÀRZVIURPRSHUDWLQJDFWLYLWLHV
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Adjustment for:
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Interest expense 99
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Share based payments to employees 62
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2SHUDWLQJSUR¿WEHIRUHZRUNLQJFDSLWDOFKDQJHV 16,956 16,419
Net change in
Trade receivables 677
Inventories 10
2WKHU¿QDQFLDODVVHWVDQGRWKHUDVVHWV 189
Trade payables 389
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Cash generated from operations 17,893 16,070
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Purchase of property, plant and equipment and intangibles
Proceeds from sale of property, plant and equipment 14 213
Investments in bank deposits
Proceeds from bank deposits
Deposits placed with body corporates
Proceeds from deposits placed with body corporates 3,208
Purchase of investments in securities
Proceeds from sale/maturity of investments in securities 39,710
Dividend received from subsidiaries 92 84
Interest received
Income taxes paid
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Proceeds from long term borrowings 6 36
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Repayment of short term borrowings
Dividend paid
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1HWFDVKÀRZXVHGLQ¿QDQFLQJDFWLYLWLHV & (14,480) (13,267)
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in a foreign currency and measured at historical cost are translated at the exchange rate prevalent at the date of initial transaction.
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at the exchange rate prevalent at the date when the fair value was determined.
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values based on the price it would receive to sell an asset or pay to transfer a liability in an orderly transaction between market
participants at the measurement date in the principal or most advantageous market for that asset or liability.
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fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs
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are supported by little or no market activity.
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assets or liabilities.
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method.
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value initially and subsequently when there is an indicator of impairment, the impairment is recognized.
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by using the asset in its highest and best use or by selling it to another market participant who would use the asset in its highest
and best use.
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consideration to which the Company expects to be entitled in exchange for transferring those products or services. To recognize
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to customer till date which is related to the right to invoice for services performed.
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technology integration, complex network building contracts, system implementations and application development are recognized
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to invoice for services performed for contracts in which the invoicing is representative of the value being delivered. If invoicing
is not consistent with value delivered, revenues are recognized as the service is performed based on the cost to cost method
described above.
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Revenue from product sales are shown net of applicable taxes, discounts and allowances. Revenue related to product with
installation services that are critical to the product is recognized when installation of product at customer site is completed and
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the cost of the delivered item continues to be in inventory.
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arrangement when control transfers to the client. Revenue from proprietary term license software is recognized at a point in time
for the committed term of the contract. In case of renewals of proprietary term licenses with existing customers, revenue from
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over the contract term. In case software are bundled with support and subscription either for perpetual or term based license,
such support and subscription contracts are generally priced as a percentage of the net fees paid by the customer to purchase
the license and are generally recognized as revenues ratably over the contractual period that the support services are provided.
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being distinct and are distinct in the context of the contract. If these criteria are not met, the promised deliverables are accounted
for as a combined performance obligation. For arrangements with multiple distinct performance obligations or series of distinct
performance obligations, consideration is allocated among the performance obligations based on their relative standalone selling
price. Standalone selling price is the price at which Company would sell a promised good or service separately to the customer.
When not directly observable, we estimate standalone selling price by using the expected cost plus a margin approach. We
establish a standalone selling price range for our deliverables, which is reassessed on a periodic basis or when facts and
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deliverable, the arrangement consideration allocated to the Software deliverables, lease deliverable as a group is then allocated
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a gross basis when the Company is a principal to the transaction and net of costs when the Company is acting as an agent
between the customer and the vendor. Several factors are considered to determine whether the Company is a principal or an
agent, most notably being company controls the goods or service before it is transferred to customer, latitude in deciding the
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Volume discounts, or any other form of variable consideration is estimated using either the sum of probability weighted amounts in
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based largely on an assessment of our anticipated performance and all information that is reasonably available to us.
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such losses become probable and is included in cost of revenues.
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balance sheet. Contract assets primarily relate to unbilled amounts on those contracts utilizing the cost to cost method of
revenue recognition and right to consideration is not unconditional. Contract assets are recognized where there is excess of
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recognized.
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foreign exchange gains. Dividend income is recognized when the right to receive payment is established.
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directly in equity, in which case it is recognized in equity. Current income tax for current and prior periods is recognized at the
amount expected to be paid to or recovered from the tax authorities, using the tax rates and tax laws that have been enacted
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recognized amounts, and it is intended to realize the asset and settle the liability on a net basis or simultaneously.
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been enacted or substantively enacted by the balance sheet date and are expected to apply to taxable income in the years in
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current tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority.
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that includes the enactment or the substantive enactment date. A deferred income tax asset is recognized to the extent that it
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utilized. Deferred income taxes are not provided on the undistributed earnings of branches where it is expected that the earnings
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directly in retained earnings.
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asset as a whole.
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The management’s estimates of the useful lives of various assets for computing depreciation are as follows:
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Part C of Schedule II of the Companies Act 2013.
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Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in
a business combination is measured at their fair value at the date of acquisition. Subsequently, following initial recognition,
intangible assets are carried at cost less any accumulated amortization and impairment losses.
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useful life are reviewed at least at the end of each reporting year. Changes in the expected useful life or the expected pattern of
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derecognized.
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asset when the Company can demonstrate:
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Ɣ The availability of resources to complete the asset
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tested for impairment annually.
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period of time to get ready for its intended use are capitalized as part of the cost of the asset. All other borrowing costs are
expensed in the period in which they occur.
Borrowing costs consist of interest and other costs that an entity incurs in connection with the borrowing of funds.
(m) Leases
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Company as a lessee
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are evaluated to determine whether it contains lease based on principles for the recognition, measurement, presentation and
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remeasurement of lease liability.
The lease liability is measured at the lease commencement date and determined using the present value of the minimum lease
payments not yet paid and the Company’s incremental borrowing rate, which approximates the rate at which the Company
would borrow, in the country where the lease was executed. The Company has used a single discount rate for a portfolio of
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lease payment that depends on an index or a rate, exercise price of a purchase option if the Company is reasonably certain
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The Company has elected to not recognize leases with a lease term of 12 months or less in the balance sheet, including those
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Company as a lessor
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as operating leases. Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased
asset and recognized over the lease term on the same basis as rental income. Contingent rents are recognized as revenue in
the year in which they are earned or contingency is resolved.
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receivables. After initial recognition, the Company apportions lease rentals between the principal repayment and interest income
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When arrangements include multiple performance obligations, the Company allocates the consideration in the contract between
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(n) Inventories
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other costs incurred in bringing the inventories to their present location and condition. Net realizable value is the estimated selling
price in the ordinary course of business, less estimated costs of completion and estimated costs necessary to make the sale.
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average cost formula.
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Intangible assets and property, plant and equipment are evaluated for recoverability whenever events or changes in circumstances
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of the asset exceeds the estimated recoverable amount of the asset. Subsequently if there is a change in the estimates used
to determine the recoverable amount, the impairment loss is reversed. Such reversal is made only to the extent that the asset’s
carrying amount does not exceed the carrying amount that would have been determined on the date of reversal, if no impairment
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of one or more uncertain future events not wholly within the control of the Company or a present obligation that arises from past
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and employer each make monthly contributions to the plan. A portion of the contribution is made to the provident fund
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the provident fund trust managed by the Company, the Company has an obligation to fund any shortfall on the yield of the
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other eligible market securities.
236 HCLTech Annual Report 2023-24
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superannuation trust and the scheme is administered on its behalf by appointed fund managers and such contributions
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further obligations to the superannuation plan beyond its contributions.
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Insurance Corporation of India as permitted by law.
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compensated absences and utilize it in future periods or receive cash at retirement or termination of employment. The
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loss and are not deferred.
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condition and for an award with both service and performance condition on a straight line basis over the requisite service period
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The Company estimates the fair value of stock options using option pricing model. The cost is recorded under the head employee
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Standalone Financial Statements 237
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balances, loans, unbilled receivables, trade and other receivables.
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assets, and
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Equity investments
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directly attributable transaction costs.
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derecognized as well as through the EIR amortization process.
Amortized cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an
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Derecognition
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Foreign exchange forward contracts and options are purchased to mitigate the risk of changes in foreign exchange rates
associated with forecast transactions denominated in certain foreign currencies.
The Company recognizes all derivatives as assets or liabilities measured at their fair value. Changes in fair value for
derivatives not designated in a hedge accounting relationship are marked to market at each reporting date and the related
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The foreign exchange forward contracts and options in respect of forecasted transactions which meet the hedging criteria
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loss.
In respect of derivatives designated as hedges, the Company formally documents all relationships between hedging
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transactions. The Company also formally assesses both at the inception of the hedge and on an ongoing basis, whether
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determines the existence of an economic relationship between the hedging instrument and hedged item based on the
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earnings.
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and settle the liabilities simultaneously.
(t) Dividend
Final dividend proposed by the Board of Directors is recognized upon approval by the shareholders who have the right to
decrease but not increase the amount of dividend recommended by the Board of Directors. Interim dividends are recognized on
declaration by the Board of Directors. Final and interim dividend excludes dividend on treasury shares.
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average number of equity shares considered for deriving basic earnings per share and also the weighted average number of
equity shares that could have been issued upon conversion of all dilutive potential equity shares. The diluted potential equity
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contingently issuable and have a dilutive impact and are excluded when they are not contingently issuable. Dilutive potential
equity shares are deemed converted as at the beginning of the year, unless issued at a later date. Dilutive potential equity shares
are determined independently for each year presented.
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shares.
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credit to other comprehensive income in the period in which they occur.
Securities premium
Securities premium is used to record the premium on issue of shares. The reserve can be utilized only for limited purposes such
as issuance of bonus shares and buyback of shares in accordance with the provisions of the Companies Act, 2013 in India.
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For hedging foreign currency risk, the Company uses foreign currency forward and option contracts. To the extent these hedges
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and loss.
Capital reserve
Capital Reserve is not freely available for distribution.
Deferred tax related to assets and liabilities arising from a single transaction (amendments to Ind AS 12 -Income Taxes)
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the amendments, the Company has recognized a separate deferred tax asset in relation to its lease liabilities and a deferred
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As on 31 March 2024, there are no new standards or amendments to the existing standards applicable to the Company which
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2.1 Property, plant and equipment
The changes in the carrying value for the year ended 31 March 2024
Computers
Furniture
Freehold Plant and 2ႈFH and Vehicles
Buildings and Total
land equipment equipment networking #
¿[WXUHV
equipment
Gross block as at 1 April 2023 62 3,373 1,459 278 2,808 427 155 8,562
Additions 11 30 14 168 67 295
'LVSRVDOVRWKHUDGMXVWPHQWV 1 12 6 117 21 157
Gross block as at 31 March 2024 62 3,383 1,477 286 2,859 432 201 8,700
Accumulated depreciation as
- 1,343 1,097 231 1,739 359 66 4,835
at 1 April 2023
Depreciation 169 99 20 446 20 34 788
'LVSRVDOVRWKHUDGMXVWPHQWV 2 10 6 110 2 18 148
Accumulated depreciation as at
- 1,510 1,186 245 2,075 377 82 5,475
31 March 2024
Net block as at 31 March 2024 62 1,873 291 41 784 55 119 3,225
# Also refer footnote 1 of note 2.14
The changes in the carrying value for the year ended 31 March 2023
Computers
Furniture
Freehold Plant and 2ႈFH and Vehicles
Buildings and Total
land equipment equipment networking #
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equipment
Gross block as at 1 April 2022 56 3,360 1,481 287 2,386 454 139 8,163
Additions 24 73 37 11 13 671
'LVSRVDOVRWKHUDGMXVWPHQWV 18 60 20 38 40 39 274
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 2 2
Gross block as at 31 March 2023 62 3,373 1,459 278 2,808 427 155 8,562
Accumulated depreciation as at
- 1,227 1,049 224 1,328 376 65 4,269
1 April 2022
Depreciation 167 21 28 791
'LVSRVDOVRWKHUDGMXVWPHQWV 18 34 38 27 225
Accumulated depreciation as
- 1,343 1,097 231 1,739 359 66 4,835
at 31 March 2023
Net block as at 31 March 2023 62 2,030 362 47 1,069 68 89 3,727
# Also refer footnote 1 of note 2.14
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Amount in CWIP for a period of
Particulars Less than More than
1-2 years 2-3 years Total
1 year 3 years
As at 31 March 2024
3URMHFWVLQSURJUHVV 22 22
22 - - - 22
As at 31 March 2023
3URMHFWVLQSURJUHVV 21 21
21 - - - 21
During the year ended 31 March 2024 and 31 March 2023, R 21 crores and R 79 crores has been capitalized and transferred from
capital work in progress to property, plant and equipment.
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2.3 Goodwill
7KHIROORZLQJWDEOHSUHVHQWVWKHFKDQJHVLQWKHFDUU\LQJYDOXHRIJRRGZLOOEDVHGRQLGHQWL¿HG&*8VIRUWKH\HDUHQGHG0DUFK
IT and Engineering
HCL
Business and R&D Total
Software
Services services
Opening balance as at 1 April 2023 344 214 5,991 6,549
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Closing balance as at 31 March 2024 344 214 5,991 6,549
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IT and Engineering
HCL
Business and R&D Total
Software
Services services
Opening balance as at 1 April 2022 344 214 5,992 6,550
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Closing balance as at 31 March 2023 344 214 5,991 6,549
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synergies of the acquisition.
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ÀRZVDUHGLVFRXQWHGZLWK:HLJKWHG$YHUDJH&RVWRI&DSLWDO7KHNH\DVVXPSWLRQVDUHDVIROORZV
As at 31 March 2024
Engineering
IT and Business
and R&D HCL Software
Services
services
5HYHQXHJURZWKUDWH DYHUDJHRIQH[W\HDUV 7.8 6.0
As at 31 March 2023
Engineering
IT and Business
and R&D HCL Software
Services
services
5HYHQXHJURZWKUDWH DYHUDJHRIQH[WWR\HDUV 8.0 6.0
The changes in the carrying value for the year ended 31 March 2023
Customer Customer
Software Licensed IPRs Technology Others Total
relationships contracts
Gross block as at 1 April 2022 419 4,940 6,392 35 2,520 14 14,320
Additions 99 99
Gross block as at 31 March 2023 518 4,940 6,392 35 2,520 14 14,419
Accumulated amortization and
367 2,288 2,590 28 833 9 6,115
impairment as at 1 April 2022
Amortization 361 722 328 2 1,469
Accumulated amortization and
418 2,649 3,312 33 1,161 11 7,584
impairment as at 31 March 2023
Net block as at 31 March 2023 100 2,291 3,080 2 1,359 3 6,835
Estimated remaining useful life
3 10 6 1 6 2
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2.5 Investments
As at
31 March 2024 31 March 2023
Financial assets
Non-current
Unquoted Investment
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4,294 4,294
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11 11
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17 17
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67 67
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224 224
Americas, Inc., U.S.A
0DUFK HTXLW\VKDUHVRIR 2 each in Sankalp
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17 17
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5,057 5,057
/HVVH[FHVVFRVWRYHUIDLUYDOXHUHLPEXUVHGIRUWUHDVXU\VKDUHV
5,040 5,057
Current
Quoted investments
Carried at fair value through other comprehensive income
Investment in debt securities 3,491 3,601
Unquoted Investments
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Investment in mutual funds 3,310
6,801 5,102
2.5 Investments
Note:-
**Treasury shares allotted to the employees of below mentioned subsidiaries :
As at
31 March 2024 31 March 2023
6WDWHVWUHHW+&/6HUYLFHV ,QGLD 3ULYDWH/LPLWHG 0.04
+&/$PHULFD,QF 0.04
+&/&DQDGD,QF 0.06
+&/7HFKQRORJLHV8./LPLWHG 1.19
+&/7HFKQRORJLHV6ZHGHQ$% 0.16
+&/6LQJDSRUH3WH/LPLWHG 0.06
17.16 0.04
(b) Current
As at
31 March 2024 31 March 2023
Billed
8QVHFXUHGFRQVLGHUHGJRRG UHIHUQRWHEHORZ
7UDGHUHFHLYDEOHVFUHGLWLPSDLUHG 40
4,038 5,504
/RVVDOORZDQFHIRUEDGDQGGRXEWIXOGHEWV UHIHUQRWH F
3,880 5,317
8QELOOHGUHFHLYDEOHV UHIHUQRWHEHORZ 8,278
12,158 12,913
Note: Includes receivables from related parties amounting to RFURUHV 0DUFKRFURUHV
2.7 Loans
As at
31 March 2024 31 March 2023
Non - current
Carried at amortized cost
Unsecured, considered good
Inter corporate deposits 286
286 -
Current
Carried at amortized cost
Unsecured, considered good
Inter corporate deposits 793 2,602
793 2,602
2WKHU¿QDQFLDODVVHWV
As at
31 March 2024 31 March 2023
Non - current
Carried at amortized cost
)LQDQFHOHDVHUHFHLYDEOHV UHIHUQRWH E 69 97
Security deposits
6HFXULW\GHSRVLWVUHODWHGSDUWLHV UHIHUQRWH 16 13
Bank deposits with more than 12 months maturity 1 378
2WKHUVUHODWHGSDUWLHV UHIHUQRWH UHIHUQRWHEHORZ
203 812
Carried at fair value through other comprehensive income
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV UHIHUQRWH D 438 63
641 875
Current
Carried at amortized cost
)LQDQFHOHDVHUHFHLYDEOHV UHIHUQRWH E 101
Interest receivables 343
Security deposits 19
6HFXULW\GHSRVLWVUHODWHGSDUWLHV UHIHUQRWH 9 10
2WKHUVUHODWHGSDUWLHV UHIHUQRWH UHIHUQRWHEHORZ 114
2WKHUV 10 8
923 511
As at
31 March 2024 31 March 2023
Carried at fair value through other comprehensive income
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV UHIHUQRWH D 204 79
&DUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV UHIHUQRWH D 1 13
1,128 603
Notes:
Includes RFURUHV 0DUFKRFURUHV UHFRYHUDEOHIURPVXEVLGLDULHVDJDLQWV568VDZDUGHGWRWKHHPSOR\HHVRIWKH
subsidiaries.
2.9 Inventories
As at
31 March 2024 31 March 2023
6WRFNLQWUDGH
25 35
As at
31 March 2024 31 March 2023
2WKHUV
Prepaid expenses 476 447
'HIHUUHGFRQWUDFWFRVW UHIHUQRWH 139 221
'HIHUUHGFRQWUDFWFRVWUHODWHGSDUWLHV UHIHUQRWH 1
Contract assets 133 162
2WKHUV 179 170
1,005 1,079
Unsecured, considered doubtful
Advances other than capital advances
Advances to employees 68
2WKHUDGYDQFHV 6
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- -
1,005 1,079
5HFRQFLOLDWLRQRIWKHQXPEHURIWUHDVXU\VKDUHVKHOGE\FRQWUROOHGWUXVWDWWKHHQGRIWKH¿QDQFLDO\HDU
No. of shares
As at
31 March 2024 31 March 2023
Number of shares at the beginning 6,320,000
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Number of shares at the end
Aggregate number of bonus shares issued, shares issued for consideration other than cash and shares bought back during the
SHULRGRI¿YH\HDUVLPPHGLDWHO\SUHFHGLQJWKHUHSRUWLQJGDWH
As at
31 March 2024 31 March 2023
Aggregate number and class of shares allotted as fully paid up
Nil Nil
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Aggregate number and class of shares allotted as fully paid
up by way of bonus shares Equity shares Equity shares
36,363,636
Aggregate number and class of shares bought back Nil
Equity shares
Capital management
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maximizing the shareholder value. The Company has been declaring quarterly dividend for last 21 years. The Company determines
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KDYHEHHQJHQHUDOO\PHWWKURXJKRSHUDWLQJFDVKÀRZVJHQHUDWHG
NRC granted RSUs to the eligible employees of the Company and its subsidiaries under the Plan. Subsequent to this grant, the trust
acquired shares from secondary market for the purpose of implementation of the Plan.
A summary of the general terms of grants under RSU 2021 plan is as below:
RSU Plan 2021
Maximum number of RSUs under the plan 11,100,000
0HWKRGRIVHWWOHPHQW FDVKHTXLW\ Equity
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Exercise price at par R2
([HUFLVHSHULRGIURPWKHGDWHRIYHVWLQJ PD[LPXP 6 months
The details of activity under the plan has been summarized below:
Year ended
31 March 2024 31 March 2023
Weighted Weighted
No. of average No. of average
RSUs exercise RSUs exercise
price (`) price (`)
2XWVWDQGLQJDWWKHEHJLQQLQJRIWKH\HDU 2 2
$GG*UDQWHGGXULQJWKH\HDU 2 726,164 2
/HVV)RUIHLWHGGXULQJWKH\HDU
/HVV([HUFLVHGGXULQJWKH\HDU 2 2
/HVV([SLUHGGXULQJWKH\HDU
RSUs outstanding at the end of the year 6,920,967 2 2
RSUs exercisable at the end of the year 2 2
The weighted average share price of RSUs exercised during the year was R 0DUFKR
The fair value of each equity-settled award granted during the year is estimated on the date of grant using the following
assumptions:
Year ended
31 March 2024 31 March 2023
:HLJKWHGDYHUDJHIDLUYDOXH ` 1,069 922
:HLJKWHGDYHUDJHVKDUHSULFH ` 1,214 1,048
([HUFLVH3ULFH ` 2 2
([SHFWHG9RODWLOLW\
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([SHFWHGGLYLGHQGV
$YHUDJHULVNIUHHLQWHUHVWUDWH
The expected life of the RSU is estimated based on the vesting term and contractual term of the RSU, as well as expected exercise
behavior of the employee who receives the RSU.
2.14 Borrowings
Non-current Current
As at As at
31 March 2024 31 March 2023 31 March 2024 31 March 2023
Long term borrowings
Secured
7HUPORDQIURPEDQNV UHIHUQRWHEHORZ 26 40 16 19
Unsecured
7HUPORDQVIURPEDQNV UHIHUQRWHEHORZ 11 11 121
26 51 27 140
/HVVFXUUHQWPDWXULWLHVRIORQJWHUPERUURZLQJV
26 51 - -
Unsecured short term borrowings
Current maturities of long term borrowings 27 140
- - 27 140
Note:
1. The Company has term loans of RFURUHV 0DUFKRFURUHV VHFXUHGDJDLQVWJURVVEORFNRIYHKLFOHVRIR 128 crores
0DUFKRFURUHV DWLQWHUHVWUDWHUDQJLQJIURPSDWRSD 0DUFKSDWRSD
7KHORDQVDUHUHSD\DEOHRYHUDSHULRGRIWR\HDUVRQDPRQWKO\EDVLV
2,344 2,783
5HODWLRQVKLSZLWK6WUXFNRႇFRPSDQLHV
Year ended
Nature 31 March 2024 31 March 2023
1DPHRIWKHVWUXFNRႇ&RPSDQ\ of Relationship
Transactions Balance Balance
Transaction Transaction
outstanding outstanding
=DUXQRGD\D(OHFWURPHFKDQLFDO3YW/WG Payables Vendor
Rushabhdev Commodities Broking Receivables Customer
659&RPPRGLWLHV3YW/WG Receivables Customer
0RXQWDLQ9DOOH\6SUULQJV3YW/WG Receivables Customer
DPRXQWVDUHOHVVWKDQFURUHV
2WKHU¿QDQFLDOOLDELOLWLHV
As at
31 March 2024 31 March 2023
Non - current
Carried at amortized cost
Employee bonuses accrued 1 1
Capital accounts payables 4 13
2WKHUV 3
8 14
Carried at fair value through other comprehensive income
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV UHIHUQRWH D
8 29
Current
Carried at amortized cost
Interest accrued but not due on borrowings 1
Unclaimed dividends 8
$FFUXHGVDODULHVDQGEHQH¿WV
Employee bonuses accrued 1,099 976
2WKHUHPSOR\HHFRVWV 471 621
2WKHUV
/LDELOLWLHVWRZDUGVFXVWRPHUFRQWUDFWV 8 66
Capital accounts payables 146 177
2WKHUV 4
1,743 1,854
Carried at fair value through other comprehensive income
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV>UHIHUQRWH D @ 6
&DUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV>UHIHUQRWH D @ 7
1,748 1,867
2.18 Provisions
As at
31 March 2024 31 March 2023
Non - Current
3URYLVLRQIRUHPSOR\HHEHQH¿WV
3URYLVLRQIRUJUDWXLW\ UHIHUQRWH 627
3URYLVLRQIRUOHDYHEHQH¿WV 313
1,065 879
Current
3URYLVLRQIRUHPSOR\HHEHQH¿WV
3URYLVLRQIRUJUDWXLW\ UHIHUQRWH 161 141
3URYLVLRQIRUOHDYHEHQH¿WV 117 120
2WKHUSURYLVLRQV 64 22
342 283
Year ended
31 March 2024 31 March 2023
America 12,884
Europe 26,686 24,188
India* 3,828
Rest of world 4,720 4,601
48,118 46,276
* includes revenue billed to India based captive of global customers
Contract balances
Contract assets : R 133 crores of contract assets as on 31 March 2024, pertains to current year.
Contract liabilities :
The below table discloses the movement in the balance of contract liabilities :
Year ended
31 March 2024 31 March 2023
Balance as at beginning of the year 3,862 3,373
Additional amounts billed but not recognized as revenue 2,231
Deduction on account of revenues recognized during the year
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 4 8
Balance as at end of the year 3,929 3,862
(PSOR\HHEHQH¿WVH[SHQVH
Year ended
31 March 2024 31 March 2023
Salaries, wages and bonus 18,868
Contribution to provident fund and other employee funds 800
Share based payments to employees 62
6WDႇZHOIDUHH[SHQVHV 149 117
20,965 19,799
The reconciliation between the Company’s provision for income tax and amount computed by applying the statutory income tax rate
in India is as follows:
Year ended
31 March 2024 31 March 2023
3UR¿WEHIRUHWD[ 14,716
Statutory tax rate in India 34.94% 34.94%
Expected tax expense
7D[HႇHFWRIDGMXVWPHQWVWRUHFRQFLOHH[SHFWHGWD[H[SHQVHWRUHSRUWHGWD[H[SHQVH
1RQWD[DEOHH[SRUWLQFRPH
1RQWD[DEOHRWKHULQFRPH
3URYLVLRQ UHYHUVDO GXHWRFKDQJHLQWD[SRVLWLRQDQGLPSDFWRISULRUSHULRGSURYLVLRQ
2WKHUV QHW 63
Total taxes 3,782 3,257
(ႇHFWLYHLQFRPHWD[UDWH 24.47% 22.14%
7KHFRPSDQ\KDVEHQH¿WHGIURPFHUWDLQWD[LQFHQWLYHVWKDWWKH*RYHUQPHQWRI,QGLDKDVSURYLGHGIRUWKHXQLWVVLWXDWHGLQ6SHFLDO
(FRQRPLF=RQHV 6(=V XQGHUWKH6SHFLDO(FRQRPLF=RQH$FWZKLFKEHJDQSURYLGLQJVHUYLFHVRQRUDIWHU$SULO7KH
HOLJLEOHXQLWVDUHHOLJLEOHIRUDGHGXFWLRQRIRISUR¿WVRUJDLQVGHULYHGIURPWKHH[SRUWRIVHUYLFHVIRUWKH¿UVW¿YH\HDUVIURPWKH
\HDURIFRPPHQFHPHQWRIRSHUDWLRQVDQGRIVXFKSUR¿WVDQGJDLQVIRUWKHQH[W¿YH\HDUV&HUWDLQWD[EHQH¿WVDUHDOVRDYDLODEOH
IRUDIXUWKHUSHULRGRI¿YH\HDUVVXEMHFWWRPHHWLQJUHLQYHVWPHQWFRQGLWLRQV7KHDIRUHVDLGWD[EHQH¿WVZLOOQRWEHDYDLODEOHWRXQLWV
having commenced the operations after 31 March 2021.
&RUSRUDWHWD[SD\HUVFDQRSWIRUDVSHFL¿HGORZHUWD[UDWHLQOLHXRIFXUUHQWDSSOLFDEOHWD[UDWHVXEMHFWWRWD[SD\HUVQRWFODLPLQJDQ\
VSHFL¿HGWD[LQFHQWLYHVLQFOXGLQJWD[LQFHQWLYHVDYDLODEOHWRVSHFLDOHFRQRPLF]RQHXQLWVDQGFDUU\RYHURIXQXWLOL]HG0$7FUHGLW QHZ
WD[UHJLPH 7KH&RPSDQ\ZLOORSWIRUQHZWD[UHJLPHLQWKH\HDUQHZWD[UHJLPHLVEHQH¿FLDOWRWKH&RPSDQ\
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tax examination is open in India, for tax years beginning 1 April 2022 and certain matters relating to prior years for which the tax
DVVHVVPHQWKDVDOUHDG\JRWFRQFOXGHGDUHVXEMHFWWRRQJRLQJOLWLJDWLRQVDSSHDOVDQGUHDVVHVVPHQWSURFHHGLQJV7KH&RPSDQ\
KDV VLJQL¿FDQW LQWHUFRPSDQ\ WUDQVDFWLRQV ZLWK LWV VXEVLGLDULHV DQG KDV DOVR ¿OHG IRU ELODWHUDO DGYDQFH SULFLQJ DJUHHPHQWV LQ
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additional taxes that may need to be resolved with the authorities or through legal proceedings. Resolution of these matters involves
VRPHGHJUHHRIXQFHUWDLQW\DFFRUGLQJO\WKH&RPSDQ\UHFRJQL]HVLQFRPHWD[OLDELOLW\WKDWLWEHOLHYHVZLOOXOWLPDWHO\UHVXOWIURPWKH
proceedings.
2.30 Leases
(a) Company as a lessee
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7KHGHWDLOVRIWKHULJKWRIXVHDVVHWVKHOGE\WKH&RPSDQ\LVDVIROORZV
Computers
Leasehold and
Buildings Total
land networking
equipments
Balance as at 1 April 2022 336 537 2 875
Depreciation
Additions 2 172 174
Derecognition
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 3 3
Balance as at 31 March 2023 325 497 2 824
Balance as at 1 April 2023 325 497 2 824
Depreciation
Additions 414 21
Derecognition
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 2 1
Balance as at 31 March 2024 321 713 14 1,048
7KHIROORZLQJWDEOHSUHVHQWVDPDWXULW\DQDO\VLVRIH[SHFWHGXQGLVFRXQWHGFDVKÀRZVIRUOHDVHOLDELOLWLHV
As at
31 March 2024 31 March 2023
Within one year 263 208
2QHWRWZR\HDUV 243 160
Two to three years 209 129
7KUHHWR¿YH\HDUV
Thereafter 26 37
Total lease payments 995 699
Imputed interest
Total lease liabilities 861 608
Certain lease agreements include options to terminate or extend the leases. The lease agreements do not contain any material
residual value guarantees or material restrictive covenants.
/HDVHOLDELOLW\H[FOXGHVH[WHQVLRQRSWLRQVDVWKHFRPSDQ\FDQUHSODFHWKHVHDVVHWVZLWKRXWVLJQL¿FDQWFRVWRUEXVLQHVVGLVUXSWLRQ
$VDW0DUFKXQGLVFRXQWHGSRWHQWLDOIXWXUHFDVKRXWÀRZVRIRFURUHV 0DUFKRFURUHV KDYHQRWEHHQ
LQFOXGHGLQWKHOHDVHOLDELOLW\EHFDXVHLWLVQRWUHDVRQDEO\FHUWDLQWKDWWKHOHDVHVZLOOEHH[WHQGHG RUQRWWHUPLQDWHG
The following table presents the aggregate notional principal amounts of the outstanding derivative instruments which have been
GHVLJQDWHGDVFDVKÀRZKHGJHV
Balance sheet
Notional principal exposure
Notional
Foreign exchange forward denominated in amounts Asset
Currency
(amount in millions) (Liability)
(R)
As at 31 March 2024
Forward contracts (sell covers)
USD / INR USD 2,406 299
*%3,15 *%3 121 12
EUR / INR EUR 228 83
&+),15 &+)
SEK / INR SEK 62
AUD / INR AUD 38
12.,15 12. 9
CAD / INR CAD 33 10
-3<,15 -3< 77
6*',15 6*' 13
Range Forward (Sell covers)
USD / INR USD 243 8
*%3,15 *%3 30 2
EUR / INR EUR 60 14
642
Balance sheet
Notional principal exposure
Notional
Foreign exchange forward denominated in amounts Asset
Currency
(amount in millions) (Liability)
(R)
As at 31 March 2023
Forward contracts (sell covers)
USD / INR USD 1,622
*%3,15 *%3 90 19
EUR / INR EUR 170
&+),15 &+) 1
SEK / INR SEK 330 44
AUD / INR AUD 96 30
12.,15 12. 60 6
CAD / INR CAD 26 6
-3<,15 -3< 14
Range Forward (Sell covers)
USD / INR USD 26
*%3,15 *%3 7
EUR / INR EUR 6
121
The Company has entered into derivatives instrument not designated as hedging relationship by way of foreign exchange
forwards, currency options and futures contracts. As at 31 March 2024 and 2023, the notional principal amount of outstanding
contracts aggregated to R 3,138 crores and R 4,733 crores, respectively and the respective balance sheet exposure of these
FRQWUDFWVKDYHDQHWORVVRI R FURUHVDQGQHWJDLQRIR 6 crores.
7KHQRWLRQDODPRXQWLVDNH\HOHPHQWRIGHULYDWLYH¿QDQFLDOLQVWUXPHQWDJUHHPHQWV+RZHYHUQRWLRQDODPRXQWVGRQRWUHSUHVHQW
the amount exchanged by counterparties and do not measure the Company’s exposure to credit risk as these contracts are
settled at their fair values at the maturity date.
The balance sheet exposure denotes the fair values of these contracts at the reporting date and is presented in R crores. The
&RPSDQ\SUHVHQWVLWVIRUHLJQH[FKDQJHGHULYDWLYHLQVWUXPHQWVRQDQHWEDVLVLQWKH¿QDQFLDOVWDWHPHQWVGXHWRWKHULJKWRIRႇVHW
by its individual counterparties under master netting agreements.
The fair value of the derivative instruments presented on a gross basis as at each date indicated below is as follows:
As at 31 March 2024
Financial assets Financial liabilities
Total fair
Non Non value
Current Current
current current
Derivatives designated as hedging instruments
Foreign exchange contracts in an asset position 214 449 10 11 684
Foreign exchange contracts in a liability position
1HWDVVHW OLDELOLW\ 204 438 - - 642
Derivatives not designated as hedging instruments
Foreign exchange contracts in an asset position 3 2
Foreign exchange contracts in a liability position
1HWDVVHW OLDELOLW\ 1 - (5) - (4)
Total derivatives at fair value 205 438 (5) - 638
As at 31 March 2023
Financial assets Financial liabilities
Total fair
Non Non value
Current Current
current current
Derivatives designated as hedging instruments
Foreign exchange contracts in an asset position 160 117 81 412
Foreign exchange contracts in a liability position
1HWDVVHW OLDELOLW\ 79 63 (6) (15) 121
Derivatives not designated as hedging instruments
Foreign exchange contracts in an asset position 18 23
Foreign exchange contracts in a liability position
1HWDVVHW OLDELOLW\ 13 - (7) - 6
Total derivatives at fair value 92 63 (13) (15) 127
The following tables set forth the fair value of derivative instruments included in the balance sheets as at each date indicated:
As at
31 March 2024 31 March 2023
Derivatives designated as hedging instruments
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDODVVHWV 204 79
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQW¿QDQFLDODVVHWV 438 63
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDOOLDELOLWLHV
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQW¿QDQFLDOOLDELOLWLHV
642 121
Derivatives not designated as hedging instruments
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDODVVHWV 1 13
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDOOLDELOLWLHV
(4) 6
0DWXULW\SUR¿OHRIGHULYDWLYHOLDELOLWLHVEDVHGRQFRQWUDFWXDOSD\PHQWVLVDVEHORZ
As at
31 March 2024 31 March 2023
Within one year 13
2QHWRWZR\HDUV 8
Two to three years 4
7KUHHWR¿YH\HDUV 3
28
7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLWLHVLQWKHVWDWHPHQWRISUR¿WDQGORVVDQGRWKHUFRPSUHKHQVLYHLQFRPH
Year ended
31 March 2024 31 March 2023
Derivatives in hedging relationships
(ႇHFWLYHSRUWLRQRIJDLQRU ORVV UHFRJQL]HGLQ2&,RQGHULYDWLYHV 637
(ႇHFWLYHSRUWLRQRIJDLQUHFODVVL¿HGIURP2&,LQWRVWDWHPHQWRISUR¿WDQGORVVDVUHYHQXH 107
Derivatives not in hedging relationships
*DLQRU ORVV UHFRJQL]HGLQWRVWDWHPHQWRISUR¿WDQGORVVDVH[FKDQJHGLႇHUHQFHV 37
7KH IROORZLQJ WDEOH VXPPDUL]HV WKH DFWLYLW\ LQ WKH DFFXPXODWHG µ2WKHU FRPSUHKHQVLYH LQFRPH¶ ZLWKLQ HTXLW\ UHODWHG WR DOO
GHULYDWLYHVFODVVL¿HGDVFDVKÀRZKHGJHV
Year ended
31 March 2024 31 March 2023
*DLQDVDWWKHEHJLQQLQJRIWKH\HDU 96
8QUHDOL]HGJDLQ ORVV RQFDVKÀRZKHGJLQJGHULYDWLYHVGXULQJWKH\HDU 637
1HWJDLQUHFODVVL¿HGLQWRVWDWHPHQWRISUR¿WDQGORVVRQRFFXUUHQFHRIKHGJHGWUDQVDFWLRQV
*DLQDVDWWKHHQGRIWKH\HDU 626 96
Deferred tax liability
&DVKÀRZKHGJLQJUHVHUYH QHWRIWD[ 497 79
7KHHVWLPDWHGQHWDPRXQWRIH[LVWLQJJDLQWKDWLVH[SHFWHGWREHUHFODVVL¿HGLQWRWKHVWDWHPHQWRISUR¿WDQGORVVZLWKLQWKHQH[W
twelve months is of RFURUHV 3UHYLRXV\HDUJDLQRIRFURUHV
Fair value
Fair value through Total
Amortized
through other carrying
cost
SUR¿WDQGORVV comprehensive value
income
Financial assets
,QYHVWPHQWV RWKHUWKDQLQVXEVLGLDULHV 3,310 3,491 6,801
7UDGHUHFHLYDEOHV LQFOXGLQJXQELOOHG 12,320 12,320
Cash and cash equivalents 837 837
2WKHUEDQNEDODQFHV 6,792 6,792
/RDQV 1,079 1,079
2WKHUV 1 642 1,126 1,769
Total 3,311 4,133 22,154 29,598
Financial liabilities
Borrowings
/HDVHOLDELOLWLHV 861 861
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV 2,344 2,344
2WKHUV
Total 5 - 5,009 5,014
7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV
Fair value
Fair value through Total
Amortized
through other carrying
cost
SUR¿WDQGORVV comprehensive value
income
Financial assets
,QYHVWPHQWV RWKHUWKDQLQVXEVLGLDULHV 3,601
7UDGHUHFHLYDEOHV LQFOXGLQJXQELOOHG
Cash and cash equivalents 2,374 2,374
2WKHUEDQNEDODQFHV
/RDQV 2,602 2,602
2WKHUV 13 142 1,323 1,478
Total 1,514 3,743 23,151 28,408
Financial liabilities
Borrowings 191 191
/HDVHOLDELOLWLHV 608 608
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV 2,783 2,783
2WKHUV 7 21 1,868 1,896
Total 7 21 5,450 5,478
7UDQVIHURI¿QDQFLDODVVHWV
The Company in the normal course of business sells certain trade receivables to banks. Under the terms of arrangements, the
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or losses on the sales are recorded at the time of transfers of these receivables and are immaterial.
The assets and liabilities measured at fair value on a recurring basis as at 31 March 2024 and the basis for that measurement
is as below:
Fair value Level 1 inputs Level 2 inputs Level 3 inputs
Assets
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV 3,310 3,310
Investments carried at fair value through other
3,491 3,491
comprehensive income
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV 643 643
Liabilities
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV
The following table discloses the assets and liabilities measured at fair value on a recurring basis as at 31 March 2023 and the
basis for that measurement:
Fair value Level 1 inputs Level 2 inputs Level 3 inputs
Assets
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV
Investments carried at fair value through other
3,601 3,601
comprehensive income
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV
Liabilities
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV 28 28
7KHUHKDYHEHHQQRWUDQVIHUVEHWZHHQ/HYHODQG/HYHOGXULQJWKHFXUUHQWDQGSUHYLRXV\HDU
Valuation methodologies
Investments: The Company’s investments consist of investment in debt linked mutual funds which are determined using quoted
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VHFXULWLHVLVGHWHUPLQHGXVLQJREVHUYDEOHPDUNHWV¶LQSXWVDQGLVFODVVL¿HGDV/HYHO
'HULYDWLYH¿QDQFLDOLQVWUXPHQWV7KH&RPSDQ\¶VGHULYDWLYH¿QDQFLDOLQVWUXPHQWVFRQVLVWRIIRUHLJQFXUUHQF\IRUZDUGH[FKDQJH
FRQWUDFWVDQGRSWLRQV)DLUYDOXHVIRUGHULYDWLYH¿QDQFLDOLQVWUXPHQWVDUHEDVHGRQFRXQWHUSDUW\TXRWDWLRQVDQGDUHFODVVL¿HG
DV/HYHO
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¿QDQFLDODVVHWVWUDGHSD\DEOHVEDQNRYHUGUDIWVDQGRWKHUFXUUHQW¿QDQFLDOOLDELOLWLHVDSSUR[LPDWHWKHLUFDUU\LQJDPRXQWVODUJHO\
GXHWRWKHVKRUWWHUPPDWXULWLHVRIWKHVHLQVWUXPHQWV
(c) Financial risk management
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The Company has a risk management policy to manage and mitigate these risks.
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providing predictability in the Company's business plan along with reasonable participation in market movement.
Market risk
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SULFHV0DUNHWULVNFRPSULVHVRIFXUUHQF\ULVNDQGLQWHUHVWUDWHULVN7KH&RPSDQ\LVSULPDULO\H[SRVHGWRÀXFWXDWLRQLQIRUHLJQ
currency exchange rates.
(i) Foreign currency risk
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in exchange rates. The Company’s exposure to the risk of changes in exchange rates relates primarily to the Company’s
operations and the Company’s net investments in foreign branches.
The exchange rate risk primarily arises from assets and liabilities denominated in currencies other than the functional
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ÀXFWXDWLRQLQH[FKDQJHUDWHVLQUHVSHFWWRWKH,QGLDQUXSHHPD\KDYHSRWHQWLDOLPSDFWRQWKHVWDWHPHQWRISUR¿WDQGORVV
and other comprehensive income and equity.
To mitigate the foreign currency risk the Company uses derivatives as governed by the Company’s strategy, which provides
principles on the use of such forward contracts and currency options consistent with the Company’s Risk Management Policy.
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The rate sensitivity is calculated by aggregation of the net foreign exchange rate exposure and a simultaneous parallel
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branches. The sensitivity analysis presented above may not be representative of the actual change.
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Financial assets Financial liabilities
31 March 2024 31 March 2023 31 March 2024 31 March 2023
USD / INR 7,261 891
*%3,15 664 61 73
EUR/ INR 1,268 1,306 146 176
Credit risk
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performance by counterparties.
The customers of the Company are primarily corporations based in the United States of America and Europe and accordingly,
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Standalone Financial Statements 265
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(All amounts in crores of `, except share data and as stated otherwise)
The allowance for lifetime expected credit loss on customer balances is as below:
As at
31 March 2024 31 March 2023
Balance at the beginning of the year 187 196
Additional provision during the year 79 64
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Balance at the end of the year 158 187
Liquidity risk
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investment philosophy of the Company is capital preservation and liquidity in preference to returns. The Company consistently
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and maintain adequate liquidity for use.
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Year 4-5
Year 1 Year 2 Year 3
and Total
(Current)
thereafter
As at 31 March 2024
Borrowings 30 9 4
/HDVHOLDELOLWLHV 263 243 209 280
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV 2,344 2,344
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2WKHUV 1,743 4 4
Total 4,385 262 222 284 5,153
As at 31 March 2023
Borrowings 30 11 206
/HDVHOLDELOLWLHV 208 160 129 202 699
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV 2,783 2,783
'HULYDWLYH¿QDQFLDOOLDELOLWLHV 13 8 4 3 28
2WKHUV 17 1,870
Total 5,007 215 148 216 5,586
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Superannuation Fund
Employer’s contribution to Employee Pension Scheme
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Year ended
31 March 2024 31 March 2023
Superannuation Fund 14 13
Employer’s contribution to Employee’s Pension Scheme 166 163
Total 180 176
The Company has contributed RFURUHV SUHYLRXV\HDURFURUHV WRZDUGVRWKHUGH¿QHGFRQWULEXWLRQSODQVRIEUDQFKHV
outside India.
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Gratuity
The following table sets out the status of the gratuity plan :
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Year ended
31 March 2024 31 March 2023
Current Service cost 186 202
,QWHUHVWFRVW QHW 49
1HWEHQH¿WH[SHQVH 236 251
Balance Sheet
As at
31 March 2024 31 March 2023
'H¿QHGEHQH¿WREOLJDWLRQV 929 784
Fair value of plan assets 16 16
Net plan liability 913 768
&XUUHQWGH¿QHGEHQH¿WREOLJDWLRQV 161 141
1RQFXUUHQWGH¿QHGEHQH¿WREOLJDWLRQV 627
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Year ended
31 March 2024 31 March 2023
2SHQLQJGH¿QHGEHQH¿WREOLJDWLRQV 784 807
Current service cost 186 202
Interest cost
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Actuarial changes arising from changes in demographic assumptions
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The overall expected rate of return on assets is determined based on the market prices prevailing on that date, applicable to the
period over which the obligation is to be settled.
The principal assumptions used in determining gratuity for the Company’s plans are shown below:
As at
31 March 2024 31 March 2023
Discount rate 7.20% 7.40%
Estimated Rate of salary increases 6.00%
Expected rate of return on assets 7.20% 7.40%
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other relevant factors, such as supply and demand in the employment market. Inherent risk exists for the Company that any
adverse salary growth or demographic experience or inadequate returns on underlying plan assets can result in an increase in
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longevity risks.
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Assumptions used in determining the present value obligation of the interest rate guarantee under the Deterministic Approach:
31 March 2024 31 March 2023
*RYHUQPHQWRI,QGLD *2, ERQG\LHOG 7.20% 7.40%
Remaining term of maturity 7.21 years \HDUV
Expected guaranteed interest rate
During the year ended 31 March 2024, the Company has contributed R FURUHV SUHYLRXV \HDU R FURUHV WRZDUGV
employer's contribution to provident fund.
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+&/,QIRV\VWHPV/LPLWHG Mr. Shiv Nadar
+&/$YLWDV3ULYDWH/LPLWHG Ms. Kiran Nadar
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+&/&RUSRUDWLRQ3ULYDWH/LPLWHG +&/,QIRWHFK/LPLWHG
661,QYHVWPHQWV 3RQGL 3ULYDWH/LPLWHG Shiv Nadar University
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Kiran Nadar Musuem of Art* Shiv Nadar Foundation*
* Public Charitable Trusts in which Mr. Shiv Nadar or his family members are managing trustees.
Subsidiaries 6LJQL¿FDQWLQÀXHQFH
Transactions with related parties during the
normal course of business Year ended Year ended
31 March 2024 31 March 2023 31 March 2024 31 March 2023
Revenues from operations 31,178 27,827 23 3
Interest income 1 2
Dividend income 92 84
2XWVRXUFLQJFRVWDQGRWKHUH[SHQVHV 6,204 6,347 3 6
(PSOR\HHEHQH¿WH[SHQVH 81 66
Interim dividend 7,909
Corporate guarantee fees 7 12
'HSUHFLDWLRQFKDUJHRQULJKWRIXVHDVVHWV 36 33
Interest expense on the lease liability 8
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Sale of capital equipments 1
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Material related party transactions Year ended Year ended
31 March 2024 31 March 2023 31 March 2024 31 March 2023
Revenues from operations
+&/7HFKQRORJLHV&RUSRUDWH6HUYLFHV/LPLWHG 13,391
+&/7HFKQRORJLHV8./LPLWHG 2,224
+&/$PHULFD,QF8QLWHG6WDWHVRI$PHULFD 1,673
+&/7HFKQRORJLHV*HUPDQ\*PE+ 1,064
+&/6RIWZDUH3URGXFWV/LPLWHG 127 97
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Material related party transactions Year ended Year ended
31 March 2024 31 March 2023 31 March 2024 31 March 2023
2XWVRXUFLQJFRVWDQGRWKHUH[SHQVHV
+&/7HFKQRORJLHV&RUSRUDWH6HUYLFHV/LPLWHG 6 10
+&/7HFKQRORJLHV8./LPLWHG 286 203
+&/$PHULFD,QF8QLWHG6WDWHVRI$PHULFD 1,903 2,374
+&/7HFKQRORJLHV*HUPDQ\*PE+ 161 103
+&/6RIWZDUH3URGXFWV/LPLWHG 1,993 1,938
Year ended
Transactions with Key Managerial personnel during the year (on accrual basis)
31 March 2024 31 March 2023
Compensation
6KRUWWHUPHPSOR\HHEHQH¿WV 4 3
2WKHUORQJWHUPHPSOR\HHEHQH¿WV 3 3
Interim dividend 3 2
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Year ended
Transactions with Directors during the year
31 March 2024 31 March 2023
&RPPLVVLRQ RWKHUEHQH¿WVWR'LUHFWRUV LQFOXGHVVLWWLQJIHHV 14 13
Subsidiaries 6LJQL¿FDQWLQÀXHQFH
Outstanding balances As at As at
31 March 2024 31 March 2023 31 March 2024 31 March 2023
7UDGHUHFHLYDEOHVRWKHU¿QDQFLDODVVHWVDQGRWKHUDVVHWV 36 26
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4,170 37 37
liabilities
*XDUDQWHHRXWVWDQGLQJ 2,618
Employee and other payables 3 2
/HDVHOLDELOLWLHV 144
5LJKWRIXVHDVVHWV 146 67
As at
Material related party balances
31 March 2024 31 March 2023
7UDGHUHFHLYDEOHVRWKHU¿QDQFLDODVVHWVDQGRWKHUDVVHWV
+&/7HFKQRORJLHV&RUSRUDWH6HUYLFHV/LPLWHG 3,334 2,939
+&/7HFKQRORJLHV8./LPLWHG 690
+&/$PHULFD,QF8QLWHG6WDWHVRI$PHULFD
+&/7HFKQRORJLHV*HUPDQ\*PE+ 408 264
+&/6RIWZDUH3URGXFWV/LPLWHG 36 18
As at
Material related party balances
31 March 2024 31 March 2023
7UDGHSD\DEOHVRWKHU¿QDQFLDOOLDELOLWLHVDQGRWKHUOLDELOLWLHV
+&/7HFKQRORJLHV&RUSRUDWH6HUYLFHV/LPLWHG 647 417
+&/7HFKQRORJLHV8./LPLWHG 318
+&/$PHULFD,QF8QLWHG6WDWHVRI$PHULFD 769 1,000
+&/7HFKQRORJLHV*HUPDQ\*PE+ 346 446
+&/6RIWZDUH3URGXFWV/LPLWHG 377 276
All transactions entered by the Company with related parties are at arm’s length and in ordinary course of business.
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understanding, whether recorded in writing or otherwise, that the Intermediary shall whether, directly or indirectly lend or invest
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of which is inherently uncertain. Some of these matters include speculative and frivolous claims for substantial or indeterminate
amounts of damages. The Company records a liability when it is both probable that a loss has been incurred and the amount
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settlements, rulings, advice of legal counsel, and updated information. The Company believes that the amount or estimable
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at 31 March 2024.
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commercial obligations.
2.37 Ratio
Year ended
Ratio Numerator Denominator Units 31 March 31 March % Variance
2024 2023
Current ratio Current assets Current liabilities Times 2.8 2.7 4%
Total debts
Debt equity ratio Total equity Times 0.0 0.0 -
UHIHUQRWHEHORZ
Earning availables for debt
Debt service coverage Debt service
service Times 34.4 -25%
ratio UHIHUQRWHEHORZ
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Return on equity ratio 3UR¿WIRUWKH\HDU Average total equity % 29.0 27.4 6%
Cost of goods sold
Inventory turnover ratio Average inventories Times 4.8 -11%
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Trade receivables
Revenue from operations Average trade receivables Times 3.8 3.8 0%
turnover ratio
Trade payables turnover 1HWFUHGLWSXUFKDVHV UHIHU
Average trade payables Times 4.0 4.1 -2%
ratio QRWHEHORZ
Working capital
Net capital turnover ratio Revenue from operations Times 2.6 -4%
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1HWSUR¿WUDWLR 3UR¿WIRUWKH\HDU Revenue from operations % 24.3 24.8 -2%
Return on capital Earning before interest Capital employed
% 36.6 6%
employed and taxes UHIHUQRWHEHORZ
Return on investment
Income generated from Time weighted average
Unquoted % 7.7 33%
invested funds investments
Income generated from Time weighted average
4XRWHG % 7.9 6.0 32%
invested funds investments
Notes :
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expenses
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For the year ended For the year ended
31 March 2024 31 March 2023
Principal Interest Principal Interest
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Principal amount paid beyond the appointed date
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No. 31 March 2024 31 March 2023
I ASSETS
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III LIABILITIES
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2. ACQUISITIONS
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Amount
3URSHUW\SODQWDQGHTXLSPHQWQHW LQFOXGLQJFDSLWDOZRUNLQSURJUHVVDQGVRIWZDUH
5LJKWRIXVHDVVHWV
1HWZRUNLQJFDSLWDO LQFOXGLQJFDVKRIrFURUHV
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Total purchase consideration 2,088
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Amount Life (Years)
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Total intangible assets 527
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Amount
1HWZRUNLQJFDSLWDO LQFOXGLQJFDVKRIrFURUHV
'HIHUUHGWD[OLDELOLWLHVQHW
3URSHUW\SODQWDQGHTXLSPHQWQHW
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Total purchase consideration 343
7KH UHVXOWDQW JRRGZLOO ZDV QRQWD[ GHGXFWLEOH DQG KDV EHHQ DOORFDWHG WR WKH (QJLQHHULQJ DQG 5 ' 6HUYLFHV VHJPHQW7KH
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Amount Life (Years)
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Total intangible assets 79
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Amount
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Total purchase consideration 472
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Amount Life (Years)
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Total intangible assets 168
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Total purchase consideration 42
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3.1 Property, plant and equipment
The changes in the carrying value for the year ended 31 March 2024
Computers
Furniture
Freehold Plant and 2ႈFH and Vehicles
Buildings and Total
land equipment Equipment networking #
¿[WXUHV
equipment
Gross block as at 1 April 2023 84 3,461 1,952 384 6,790 952 158 13,781
$GGLWLRQV - 675
$FTXLUHGWKURXJKEXVLQHVV - 345
FRPELQDWLRQV
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7UDQVODWLRQH[FKDQJHGLႇHUHQFHV - - 41
Gross block as at 31 March 2024 84 3,534 2,165 429 7,046 985 206 14,449
Accumulated depreciation as - 1,399 1,421 318 4,495 710 67 8,410
at 1 April 2023
'HSUHFLDWLRQ - 1,469
'LVSRVDOVRWKHUDGMXVWPHQWV - 348
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV - - 27
Accumulated depreciation as
- 1,580 1,544 335 5,280 736 83 9,558
at 31 March 2024
Net block as at 31 March 2024 84 1,954 621 94 1,766 249 123 4,891
Capital work in progress* 108
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The changes in the carrying value for the year ended 31 March 2023
Computers
Furniture
Freehold Plant and 2ႈFH and Vehicles
Buildings and Total
land equipment Equipment networking #
¿[WXUHV
equipment
Gross block as at 1 April 2022 78 3,442 1,946 385 5,863 939 143 12,796
$GGLWLRQV 1,272
$FTXLUHGWKURXJKEXVLQHVV
- - - - - 4
FRPELQDWLRQV
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7UDQVODWLRQH[FKDQJHGLႇHUHQFHV - - 190
Gross block as at 31 March
84 3,461 1,952 384 6,790 952 158 13,781
2023
Accumulated depreciation as
- 1,273 1,346 302 3,502 694 67 7,184
at 1 April 2022
'HSUHFLDWLRQ - 1,478
'LVSRVDOVRWKHUDGMXVWPHQWV - 404
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV - - 152
Accumulated depreciation as
- 1,399 1,421 318 4,495 710 67 8,410
at 31 March 2023
Net block as at 31 March 2023 84 2,062 531 66 2,295 242 91 5,371
Capital work in progress* 40
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3.2 Goodwill
7KHIROORZLQJWDEOHSUHVHQWVWKHFKDQJHVLQWKHFDUU\LQJYDOXHRIJRRGZLOOEDVHGRQLGHQWL¿HG&*8VIRUWKH\HDUHQGHG
31 March 2024
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31 March 2023
As at 31 March 2023
IT and Business Engineering and HCL
Services R&D services Software
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The changes in the carrying value for the year ended 31 March 2023
Licensed Customer Customer
Software Technology Others Total
IPRs relationships contracts
Gross block as at 1 April 2022 901 5,745 7,614 181 3,015 115 17,571
$GGLWLRQV - - - 193
$FTXLUHGWKURXJKEXVLQHVV
- 258
FRPELQDWLRQV
'LVSRVDOVRWKHUDGMXVWPHQWV - 335
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 219
Gross block as at 31 March 2023 1,058 5,744 7,734 108 3,081 181 17,906
Accumulated amortization and
811 2,588 3,098 163 1,118 50 7,828
impairment as at 1 April 2022
$PRUWL]DWLRQ 1,955
'LVSRVDOVRWKHUDGMXVWPHQWV - 328
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV 107
Accumulated amortization and
917 3,031 3,900 104 1,542 68 9,562
impairment as at 31 March 2023
Net block as at 31 March 2023 141 2,713 3,834 4 1,539 113 8,344
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3.4 Investments
As at
31 March 2024 31 March 2023
Financial assets
Non - current
Unquoted investments
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94 110
Current
Quoted investments
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As at
31 March 2024 31 March 2023
Unquoted investments
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(b) Current
As at
31 March 2024 31 March 2023
%LOOHG
8QVHFXUHGFRQVLGHUHGJRRG UHIHUQRWHEHORZ
7UDGHUHFHLYDEOHVFUHGLWLPSDLUHG
20,005 20,038
/RVVDOORZDQFHIRUEDGDQGGRXEWIXOGHEWV UHIHUQRWH F
19,483 19,572
8QELOOHGUHFHLYDEOHV UHIHUQRWHEHORZ
25,521 25,506
Note: ,QFOXGHVUHFHLYDEOHVIURPUHODWHGSDUWLHVDPRXQWLQJWRrFURUHV 0DUFKrFURUHV
3.6 Loans
As at
31 March 2024 31 March 2023
Non - current
Carried at amortized cost
8QVHFXUHGFRQVLGHUHGJRRG
,QWHUFRUSRUDWHGHSRVLWV -
286 -
Current
Carried at amortized cost
8QVHFXUHGFRQVLGHUHGJRRG
,QWHUFRUSRUDWHGHSRVLWV
/RDQVWRHPSOR\HHV
795 2,603
2WKHU¿QDQFLDODVVHWV
As at
31 March 2024 31 March 2023
Non - current
Carried at amortized cost
)LQDQFHOHDVHUHFHLYDEOHV UHIHUQRWH E
6HFXULW\GHSRVLWV
6HFXULW\GHSRVLWVUHODWHGSDUWLHV UHIHUQRWH
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2WKHUV -
908 1,216
Carried at fair value through other comprehensive income
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV UHIHUQRWH D
1,346 1,279
Current
Carried at amortized cost
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,QWHUHVWUHFHLYDEOH
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2WKHUV
1,030 1,007
As at
31 March 2024 31 March 2023
Carried at fair value through other comprehensive income
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1235 1,120
3.8 Inventories
As at
31 March 2024 31 March 2023
6WRFNLQWUDGH
185 228
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As at
31 March 2024 31 March 2023
No. of shares r in Crores No. of shares r in Crores
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No. of shares
As at
31 March 2024 31 March 2023
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31 March 2024 31 March 2023
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Capital management
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FDSLWDOUHTXLUHPHQWEDVHGRQDQQXDORSHUDWLQJSODQVDQGORQJWHUPDQGRWKHUVWUDWHJLFLQYHVWPHQWSODQV7KHIXQGLQJUHTXLUHPHQWV
KDYHEHHQJHQHUDOO\PHWWKURXJKRSHUDWLQJFDVKÀRZVJHQHUDWHG7KH&RPSDQ\KDVDOVRWDNHQERUURZLQJVWRPHHWORFDOIXQGLQJ
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A summary of the general terms of grants under RSU 2021 plan is as below:
RSU Plan 2021
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The details of activity under the plan has been summarized below:
Year ended
31 March 2024 31 March 2023
Weighted
Weighted
No. of No. of average
average
RSUs RSUs exercise price
exercise price (r)
(r)
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31 March 2024 31 March 2023
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3.13 Borrowings
Non-current Current
As at As at
31 March 2024 31 March 2023 31 March 2024 31 March 2023
Long term borrowings
Secured
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Unsecured
6HQLRUQRWHV UHIHUQRWHEHORZ - -
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2,223 2,111 89 140
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2,223 2,111 - -
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- - 104 140
Note:
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Nature 31 March 2024 31 March 2023
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of Relationship
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Transactions Balance Balance
Transaction Transaction
outstanding outstanding
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As at
31 March 2024 31 March 2023
Non - current
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2WKHUV
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730 506
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5,630 5,149
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5,691 5,210
3.16 Provisions
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31 March 2024 31 March 2023
Non-current
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1,612 1,315
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31 March 2024 31 March 2023
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DOORFDWHGWRUHPDLQLQJSHUIRUPDQFHREOLJDWLRQZKLFKDUHQRWSUREDEOH7KHVHDPRXQWVDOVRH[FOXGHFRQWUDFWVIRUZKLFKZHUHFRJQL]H
UHYHQXHVEDVHGRQWKHULJKWWRLQYRLFHIRUVHUYLFHVSHUIRUPHGDQGFRQWUDFWVZKHUHFRQVLGHUDWLRQLVLQWKHIRUPRIDVDOHVEDVHGRU
XVDJHEDVHGUR\DOW\SURPLVHGLQH[FKDQJHIRUDOLFHQVHRILQWHOOHFWXDOSURSHUW\
Contract balances
Contract liabilities :
7KHEHORZWDEOHGLVFORVHVWKHPRYHPHQWLQEDODQFHVRIFRQWUDFWOLDELOLWLHV
Year ended
31 March 2024 31 March 2023
%DODQFHDVDWEHJLQQLQJRIWKH\HDU
$GGLWLRQDODPRXQWVELOOHGEXWQRWUHFRJQL]HGDVUHYHQXH
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Balance as at end of the year 5,203 4,701
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7KHEHORZWDEOHGLVFORVHVWKHPRYHPHQWLQEDODQFHRIGHIHUUHGFRQWUDFWFRVW
Year ended
31 March 2024 31 March 2023
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Balance as at end of the year 2,261 2,492
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Year ended
31 March 2024 31 March 2023
&RQWUDFWHGSULFH
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Revenue recognised 109,913 101,456
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31 March 2024 31 March 2023
6DODULHVZDJHVDQGERQXV
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62,480 55,280
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Year ended
31 March 2024 31 March 2023
3UR¿WEHIRUHWD[
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Expected tax expense
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expense
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Total taxes 5,257 4,643
(ႇHFWLYHLQFRPHWD[UDWH 25.07% 23.82%
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LQDVVHVVPHQWRIDGGLWLRQDOWD[HVWKDWPD\QHHGWREHUHVROYHGZLWKWKHDXWKRULWLHVRUWKURXJKOHJDOSURFHHGLQJV5HVROXWLRQRIWKHVH
PDWWHUVLQYROYHVVRPHGHJUHHRIXQFHUWDLQW\DFFRUGLQJO\WKH*URXSUHFRJQL]HVLQFRPHWD[OLDELOLW\WKDWLWEHOLHYHVZLOOXOWLPDWHO\
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balance UHFODVVL¿HG GLႇHUHQFH balance
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Gross deferred tax assets (A) 4,387 (720) (8) - 69 2 3,730
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Gross deferred tax liabilities (B) 3,296 (89) 112 147 - 4 3,470
Net deferred tax assets (A-B) 1,091 (631) (120) (147) 69 (2) 260
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Gross deferred tax assets (A) 4,432 (59) (63) - 5 72 4,387
Deferred tax liabilities
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8QUHDOL]HGJDLQRQGHULYDWLYH
- - - -
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Gross deferred tax liabilities (B) 3,368 (81) (82) 40 - 51 3,296
Net deferred tax assets (A-B) 1,064 22 19 (40) 5 21 1,091
7KH&RPSDQ\ VVXEVLGLDULHVKDYHUHFRJQL]HGGHIHUUHGWD[DVVHWVRQFDUU\IRUZDUGEXVLQHVVORVVHVZKLFKFDQEHXWLOL]HGDJDLQVWSUR¿WV
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8QGLVWULEXWHGHDUQLQJVRIWKHVXEVLGLDULHVDJJUHJDWHDSSUR[LPDWHO\rFURUHV 0DUFKrFURUHV 7KH*URXSKDV
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WKHVHFDQEHGLVWULEXWHGLQDWD[IUHHPDQQHU&RQVHTXHQWO\WKH&RPSDQ\GLGQRWUHFRUGDGHIHUUHGWD[OLDELOLW\RQWKHXQGLVWULEXWHG
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8QUHDOL]HGJDLQV ORVVHV
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Closing balance (net of tax) 497 79
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Year ended
31 March 2024 31 March 2023
3UR¿WIRUWKH\HDUDWWULEXWDEOHWRRZQHUVRIWKH&RPSDQ\
:HLJKWHGDYHUDJHQXPEHURIHTXLW\VKDUHVRXWVWDQGLQJLQFDOFXODWLQJEDVLF(36
'LOXWLYHHႇHFWRI5HVWULFWHG6WRFN8QLWVRXWVWDQGLQJ
:HLJKWHGDYHUDJHQXPEHURIHTXLW\VKDUHVRXWVWDQGLQJLQFDOFXODWLQJGLOXWHG(36
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3.28 Leases
7KH*URXS¶VVLJQL¿FDQWOHDVLQJDUUDQJHPHQWVDUHLQUHVSHFWRIOHDVHVIRURႈFHVSDFHVOHDVHKROGODQGDQG,7HTXLSPHQWV
7KHGHWDLOVRIWKHULJKWRIXVHDVVHWVKHOGE\WKH*URXSLVDVIROORZV
Computers and
Leasehold
Buildings networking Total
land
equipment
Balance as at 1 April 2022 337 1,760 208 2,305
'HSUHFLDWLRQ
$GGLWLRQV
$FTXLUHGWKURXJKEXVLQHVVFRPELQDWLRQV - -
'HUHFRJQLWLRQ
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Balance as at 31 March 2023 326 1,603 408 2,337
Balance as at 1 April 2023 326 1,603 408 2,337
'HSUHFLDWLRQ
$GGLWLRQV -
$FTXLUHGWKURXJKEXVLQHVVFRPELQDWLRQV - -
'HUHFRJQLWLRQ -
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV - -
Balance as at 31 March 2024 321 2,080 509 2,910
7KHUHFRQFLOLDWLRQRIOHDVHOLDELOLWLHVLVDVIROORZV
Year ended
31 March 2024 31 March 2023
Balance as at beginning of the year
$GGLWLRQV
$PRXQWVUHFRJQL]HGLQVWDWHPHQWRISUR¿WDQGORVVDVLQWHUHVWH[SHQVH
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Balance as at end of the year 3,429 2,535
7KHOHDVHUHQWDOH[SHQVHUHODWLQJWRVKRUWWHUPOHDVHVUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVVIRUWKH\HDUDPRXQWHGWR
rFURUHV SUHYLRXV\HDUrFURUHV
7KHIROORZLQJWDEOHSUHVHQWVDPDWXULW\DQDO\VLVRIH[SHFWHGXQGLVFRXQWHGFDVKÀRZVIRUOHDVHOLDELOLWLHV
As at
31 March 2024 31 March 2023
:LWKLQRQH\HDU
2QHWRWZR\HDUV
7ZRWRWKUHH\HDUV
7KUHHWR¿YH\HDUV
7KHUHDIWHU
Total lease payments 3,883 2,778
,PSXWHGLQWHUHVW
Total lease liabilities 3,429 2,535
&HUWDLQOHDVHDJUHHPHQWVLQFOXGHRSWLRQVWRWHUPLQDWHRUH[WHQGWKHOHDVHV7KHOHDVHDJUHHPHQWVGRQRWFRQWDLQDQ\PDWHULDO
UHVLGXDOYDOXHJXDUDQWHHVRUPDWHULDOUHVWULFWLYHFRYHQDQWV
/HDVHOLDELOLW\H[FOXGHVH[WHQVLRQRSWLRQVDV*URXSFDQUHSODFHWKHVHDVVHWVZLWKRXWVLJQL¿FDQWFRVWRUEXVLQHVVGLVUXSWLRQ$V
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LQFOXGHGLQWKHOHDVHOLDELOLW\EHFDXVHLWLVQRWUHDVRQDEO\FHUWDLQWKDWWKHOHDVHVZLOOEHH[WHQGHG RUQRWWHUPLQDWHG
7KH*URXSKDVJLYHQ,7HTXLSPHQWVWRLWVFXVWRPHUVRQD¿QDQFHOHDVHEDVLV7KHIXWXUHOHDVHUHFHLYDEOHVLQUHVSHFWRIDVVHWV
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Interest
Present value
Total minimum included in
of minimum
lease payments minimum lease
lease payments
receivable payments
receivable
receivable
As at 31 March 2024
1RWODWHUWKDQRQH\HDU
/DWHUWKDQRQH\HDUDQGQRWODWHUWKDQ\HDUV
1,067 63 1,004
As at 31 March 2023
1RWODWHUWKDQRQH\HDU
/DWHUWKDQRQH\HDUDQGQRWODWHUWKDQ\HDUV
1,344 92 1,252
(a) Derivatives
7KH*URXSLVH[SRVHGWRIRUHLJQFXUUHQF\ÀXFWXDWLRQVRQDVVHWVOLDELOLWLHVDQGIRUHFDVWHGFDVKÀRZVGHQRPLQDWHGLQIRUHLJQ
FXUUHQF\7KHXVHRIGHULYDWLYHVWRKHGJHWKHULVNLVJRYHUQHGE\WKH*URXS¶VVWUDWHJ\ZKLFKSURYLGHVSULQFLSOHVRQWKHXVH
RIVXFKIRUZDUGFRQWUDFWVDQGFXUUHQF\RSWLRQVFRQVLVWHQWZLWKWKH*URXS¶VULVNPDQDJHPHQWSROLF\7KH*URXSGHWHUPLQHV
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7KHFRXQWHUSDUWLHVLQWKHVHGHULYDWLYHLQVWUXPHQWVDUHEDQNVDQGWKH*URXSFRQVLGHUVWKHULVNVRIQRQSHUIRUPDQFHE\WKH
FRXQWHUSDUWLHVDVLQVLJQL¿FDQW7KH*URXSKDVHQWHUHGLQWRDVHULHVRIIRUHLJQH[FKDQJHIRUZDUGFRQWUDFWVDQGRSWLRQVWKDWDUH
GHVLJQDWHGDVFDVKÀRZKHGJHVDQGWKHUHODWHGIRUHFDVWHGWUDQVDFWLRQVH[WHQGWKURXJK0DUFK7KH*URXSGRHVQRWXVH
WKHVHGHULYDWLYHLQVWUXPHQWVIRUVSHFXODWLYHSXUSRVHV
7KHIROORZLQJWDEOHSUHVHQWVWKHDJJUHJDWHQRWLRQDOSULQFLSDODPRXQWVRIWKHRXWVWDQGLQJGHULYDWLYHLQVWUXPHQWVZKLFKKDYH
EHHQGHVLJQDWHGDVFDVKÀRZKHGJHV
Foreign exchange forward Notional Notional principal amounts Balance sheet exposure
denominated in Currency (amount in millions) Asset (Liability) (r)
As at 31 March 2024
Forward contracts (sell covers)
86',15 86'
*%3,15 *%3
(85,15 (85
&+),15 &+)
6(.,15 6(.
$8',15 $8'
12.,15 12.
&$',15 &$'
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Range Forward (Sell covers)
86',15 86'
*%3,15 *%3
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642
Foreign exchange forward Notional Notional principal amounts Balance sheet exposure
denominated in Currency (amount in millions) Asset (Liability) (r)
As at 31 March 2023
Forward contracts (sell covers)
86',15 86'
*%3,15 *%3
(85,15 (85
&+),15 &+)
6(.,15 6(.
$8',15 $8'
12.,15 12.
&$',15 &$'
-3<,15 -3<
Range Forward (Sell covers)
86',15 86'
*%3,15 *%3 -
(85,15 (85 -
121
7KH*URXSKDVHQWHUHGLQWRGHULYDWLYHLQVWUXPHQWVQRWGHVLJQDWHGDVKHGJLQJUHODWLRQVKLSE\ZD\RIIRUHLJQH[FKDQJHIRUZDUGV
FXUUHQF\RSWLRQVDQGIXWXUHVFRQWUDFWV$VDW0DUFKDQGWKHQRWLRQDOSULQFLSDODPRXQWRIRXWVWDQGLQJFRQWUDFWV
DJJUHJDWHGWRrFURUHVDQGrFURUHVUHVSHFWLYHO\DQGWKHUHVSHFWLYHEDODQFHVKHHWH[SRVXUHRIWKHVHFRQWUDFWV
KDYHDQHWORVVRIr FURUHVDQHWJDLQDQGrFURUHV
7KHQRWLRQDODPRXQWLVDNH\HOHPHQWRIGHULYDWLYH¿QDQFLDOLQVWUXPHQWDJUHHPHQWV+RZHYHUQRWLRQDODPRXQWVGRQRWUHSUHVHQW
WKHDPRXQWH[FKDQJHGE\FRXQWHUSDUWLHVDQGGRQRWPHDVXUHWKH*URXS¶VH[SRVXUHWRFUHGLWULVNDVWKHVHFRQWUDFWVDUHVHWWOHG
DWWKHLUIDLUYDOXHVDWWKHPDWXULW\GDWH
7KHEDODQFHVKHHWH[SRVXUHGHQRWHVWKHIDLUYDOXHVRIWKHVHFRQWUDFWVDWWKHUHSRUWLQJGDWHDQGLVSUHVHQWHGLQrFURUHV7KH
*URXSSUHVHQWVLWVIRUHLJQH[FKDQJHGHULYDWLYHLQVWUXPHQWVRQDQHWEDVLVLQWKHFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVGXHWRWKH
ULJKWRIRႇVHWE\LWVLQGLYLGXDOFRXQWHUSDUWLHVXQGHUPDVWHUQHWWLQJDJUHHPHQWV
7KHIDLUYDOXHRIWKHGHULYDWLYHLQVWUXPHQWVSUHVHQWHGRQDJURVVEDVLVDVDWHDFKGDWHLQGLFDWHGEHORZLVDVIROORZV
As at 31 March 2024
Financial assets Financial liabilities Total
Current Non current Current Non current fair value
Derivatives designated as hedging instruments
)RUHLJQH[FKDQJHFRQWUDFWVLQDQDVVHWSRVLWLRQ
)RUHLJQH[FKDQJHFRQWUDFWVLQDOLDELOLW\SRVLWLRQ
1HWDVVHW OLDELOLW\ - -
Derivatives not designated as hedging instruments
)RUHLJQH[FKDQJHFRQWUDFWVLQDQDVVHWSRVLWLRQ - -
)RUHLJQH[FKDQJHFRQWUDFWVLQDOLDELOLW\SRVLWLRQ - -
1HWDVVHW OLDELOLW\ - -
Total Derivatives at fair value 205 438 (11) - 632
As at 31 March 2023
Financial assets Financial liabilities Total
Current Non current Current Non current fair value
Derivatives designated as hedging instruments
)RUHLJQH[FKDQJHFRQWUDFWVLQDQDVVHWSRVLWLRQ
)RUHLJQH[FKDQJHFRQWUDFWVLQDOLDELOLW\SRVLWLRQ
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Derivatives not designated as hedging instruments
)RUHLJQH[FKDQJHFRQWUDFWVLQDQDVVHWSRVLWLRQ - -
)RUHLJQH[FKDQJHFRQWUDFWVLQDOLDELOLW\SRVLWLRQ - -
1HWDVVHW OLDELOLW\ - -
Total Derivatives at fair value 113 63 (14) (15) 147
7KHIROORZLQJWDEOHVVHWIRUWKWKHIDLUYDOXHRIGHULYDWLYHLQVWUXPHQWVLQFOXGHGLQWKHFRQVROLGDWHGEDODQFHVKHHWVDVDWHDFK
GDWHLQGLFDWHG
As at
31 March 2024 31 March 2023
Derivatives designated as hedging instruments
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDODVVHWV
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQW¿QDQFLDODVVHWV
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDOOLDELOLWLHV -
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQW¿QDQFLDOOLDELOLWLHV -
642 121
Derivatives not designated as hedging instruments
8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDODVVHWV
8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQW¿QDQFLDOOLDELOLWLHV
(10) 26
0DWXULW\SUR¿OHRIGHULYDWLYHOLDELOLWLHVEDVHGRQFRQWUDFWXDOSD\PHQWVLVDVEHORZ
As at
31 March 2024 31 March 2023
:LWKLQRQH\HDU
2QHWRWZR\HDUV -
7ZRWRWKUHH\HDUV -
7KUHHWR¿YH\HDUV -
11 29
7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLWLHVLQWKHFRQVROLGDWHGVWDWHPHQWRISUR¿WDQGORVVDQGRWKHUFRPSUHKHQVLYHLQFRPH
Year ended
31 March 2024 31 March 2023
Derivatives in hedging relationships
(ႇHFWLYHSRUWLRQRIJDLQRU ORVV UHFRJQL]HGLQ2&,RQGHULYDWLYHV
(ႇHFWLYHSRUWLRQRIJDLQUHFODVVL¿HGIURP2&,LQWRVWDWHPHQWRISUR¿WDQGORVVDV
H[FKDQJHGLႇHUHQFHV
Derivatives not in hedging relationships
*DLQRU ORVV UHFRJQL]HGLQWRVWDWHPHQWRISUR¿WDQGORVVDVH[FKDQJHGLႇHUHQFHV
7KH IROORZLQJ WDEOH VXPPDUL]HV WKH DFWLYLW\ LQ WKH DFFXPXODWHG µ2WKHU FRPSUHKHQVLYH LQFRPH¶ ZLWKLQ HTXLW\ UHODWHG WR DOO
GHULYDWLYHVFODVVL¿HGDVFDVKÀRZKHGJHV
Year ended
31 March 2024 31 March 2023
*DLQDVDWWKHEHJLQQLQJRIWKH\HDU
8QUHDOL]HGJDLQ ORVV RQFDVKÀRZKHGJLQJGHULYDWLYHVGXULQJWKH\HDU
1HWJDLQUHFODVVL¿HGLQWRVWDWHPHQWRISUR¿WDQGORVVRQRFFXUUHQFHRIKHGJHG
WUDQVDFWLRQV
*DLQDVDWWKHHQGRIWKH\HDU 626 96
'HIHUUHGWD[OLDELOLW\
&DVKÀRZKHGJLQJUHVHUYH QHWRIWD[ 497 79
7KHHVWLPDWHGQHWDPRXQWRIH[LVWLQJJDLQWKDWLVH[SHFWHGWREHUHFODVVL¿HGLQWRWKHVWDWHPHQWRISUR¿WDQGORVVZLWKLQWKHQH[W
WZHOYHPRQWKVLVrFURUHV SUHYLRXV\HDUrFURUHV
7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV
Fair value
Fair value Total
through other Amortized
through carrying
comprehensive cost
SUR¿WDQGORVV value
income
Financial assets
,QYHVWPHQWV -
7UDGHUHFHLYDEOHV LQFOXGLQJXQELOOHG - -
&DVKDQGFDVKHTXLYDOHQWV - -
2WKHUEDQNEDODQFHV - -
/RDQV - -
2WKHUV
Total 3,647 4,133 49,314 57,094
Financial liabilities
%RUURZLQJV - -
/HDVHOLDELOLWLHV - -
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV - -
2WKHUV -
Total 121 - 17,909 18,030
7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV
Fair value
Fair value Total
through other Amortized
through carrying
comprehensive cost
SUR¿WDQGORVV value
income
Financial assets
,QYHVWPHQWV -
7UDGHUHFHLYDEOHV LQFOXGLQJXQELOOHG - -
&DVKDQGFDVKHTXLYDOHQWV - -
2WKHUEDQNEDODQFHV - -
/RDQV - -
2WKHUV
Total 1,928 3,743 45,737 51,408
Financial liabilities
%RUURZLQJV - -
/HDVHOLDELOLWLHV - -
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV - -
2WKHUV
Total 149 21 16,760 16,930
7UDQVIHURI¿QDQFLDODVVHWV
7KH*URXSLQWKHQRUPDOFRXUVHRIEXVLQHVVVHOOVFHUWDLQWUDGHUHFHLYDEOHVDQGQHWLQYHVWPHQWLQ¿QDQFHOHDVHUHFHLYDEOHVWR
EDQNV8QGHUWKHWHUPVRIDUUDQJHPHQWVWKH*URXSVXUUHQGHUVFRQWURORYHUWKHVHDVVHWVDQGWUDQVIHULVRQDQRQUHFRXUVHEDVLV
'XULQJWKH\HDUHQGHG0DUFKDQGWKH*URXSKDVVROGFHUWDLQWUDGHUHFHLYDEOHVDQG¿QDQFHOHDVHUHFHLYDEOHVRQ
QRQUHFRXUVHEDVLV*DLQVRUORVVHVRQWKHVDOHVDUHUHFRUGHGDWWKHWLPHRIWUDQVIHUVRIWKHVHUHFHLYDEOHVDQGDUHLPPDWHULDO
7KHDVVHWVDQGOLDELOLWLHVPHDVXUHGDWIDLUYDOXHRQDUHFXUULQJEDVLVDVDW0DUFKDQGWKHEDVLVIRUWKDWPHDVXUHPHQW
LVDVEHORZ
Fair Value Level 1 inputs Level 2 inputs Level 3 inputs
Assets
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV -
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKRWKHU
- -
FRPSUHKHQVLYHLQFRPH
8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV - -
Liabilities
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV - -
&RQWLQJHQWFRQVLGHUDWLRQ - -
2WKHU¿QDQFLDOOLDELOLW\ - -
7KHIROORZLQJWDEOHGLVFORVHVWKHDVVHWVDQGOLDELOLWLHVPHDVXUHGDWIDLUYDOXHRQDUHFXUULQJEDVLVDVDW0DUFKDQGWKH
EDVLVIRUWKDWPHDVXUHPHQW
Fair Value Level 1 inputs Level 2 inputs Level 3 inputs
Assets
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV -
,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKRWKHU
- -
FRPSUHKHQVLYHLQFRPH
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Liabilities
8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV - -
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2WKHU¿QDQFLDOOLDELOLW\ - -
7KHUHKDYHEHHQQRWUDQVIHUVEHWZHHQ/HYHODQG/HYHOGXULQJWKHFXUUHQWDQGSUHYLRXV\HDU
Valuation Methodologies
Investments: 7KH*URXS¶VLQYHVWPHQWVFRQVLVWRILQYHVWPHQWLQGHEWOLQNHGPXWXDOIXQGVZKLFKDUHGHWHUPLQHGXVLQJTXRWHG
SULFHVRULGHQWLFDOTXRWHGSULFHVRIDVVHWVRUOLDELOLWLHVLQDFWLYHPDUNHWVDQGDUHFODVVL¿HGDV/HYHO)DLUYDOXHRIFRUSRUDWH
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,QYHVWPHQWVLQXQTXRWHGHTXLW\VKDUHVDQGOLPLWHGOLDELOLW\SDUWQHUVKLSVDUHFODVVL¿HGDVIDLUYDOXHWKURXJKSUR¿WDQGORVVDQG
DUHFODVVL¿HGDV/HYHO7KHUHPHDVXUHPHQWLVFDOFXODWHGXVLQJXQREVHUYDEOHLQSXWVEDVHGRQWKH*URXS¶VRZQDVVHVVPHQW
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7KH*URXSDVVHVVHGWKDWIDLUYDOXHRIFDVKDQGFDVKHTXLYDOHQWORDQVVKRUWWHUPGHSRVLWVWUDGHUHFHLYDEOHVRWKHUFXUUHQW
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Investment in
unquoted equity Contingent 2WKHU¿QDQFLDO
shares and limited consideration liabilities
liability partnerships
Balance as at 1 April 2022 103 - -
5HFRJQL]HGLQVWDWHPHQWRISUR¿WDQGORVV
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&KDQJHLQQRQFRQWUROOLQJLQWHUHVW UHIHUQRWHEHORZ - -
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3D\PHQWRIOLDELOLW\ - -
([FKDQJHGLႇHUHQFHV - -
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV
Balance as at 31 March 2023 110 47 94
Balance as at 1 April 2023 110 47 94
5HFRJQL]HGLQVWDWHPHQWRISUR¿WDQGORVV
$GGLWLRQDOLQYHVWPHQWV - -
3URFHHGVIURPVDOHRIHTXLW\LQVWUXPHQWV - -
3D\PHQWRIOLDELOLW\ - -
([FKDQJHGLႇHUHQFHV - -
7UDQVODWLRQH[FKDQJHGLႇHUHQFHV
Balance as at 31 March 2024 94 50 60
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Financial assets Financial liabilities
31 March 2024 31 March 2023 31 March 2024 31 March 2023
86',15
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31 March 2024 31 March 2023
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thereafter
As at 31 March 2024
%RUURZLQJV
/HDVHOLDELOLWLHV
7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV - - -
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As at 31 March 2023
%RUURZLQJV
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7UDGHSD\DEOHV LQFOXGLQJXQELOOHGDQGDFFUXDOV - - -
'HULYDWLYH¿QDQFLDOOLDELOLWLHV
2WKHUV
Total 12,782 960 2,737 825 17,304
2ႇVHWWLQJRI¿QDQFLDOLQVWUXPHQWV
8QGHUFDVKSRROLQJDUUDQJHPHQWVZLWKEDQNVRXWVLGH,QGLDWKHFRQWUDFWXDOWHUPVRIDUUDQJHPHQWVSUHFOXGHLQGLYLGXDOEDQN
DFFRXQWVZLWKLQWKHDUUDQJHPHQWIURPEHLQJFRQVLGHUHGVHSDUDWHXQLWVRIDFFRXQW$FFRUGLQJO\WKHEDODQFHVRIDOOVXFKEDQN
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31 March 2024 31 March 2023
Revenue from operations from external customers
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Total 1,09,913 1,01,456
Inter-segment revenue
,7DQG%XVLQHVV6HUYLFHV - -
(QJLQHHULQJDQG5 'VHUYLFHV - -
+&/6RIWZDUH
Total 508 470
Segment revenues
,7DQG%XVLQHVV6HUYLFHV
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Total 1,09,913 1,01,456
Segment results
,7DQG%XVLQHVV6HUYLFHV
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+&/6RIWZDUH
Total 20,027 18,483
8QDOORFDEOHH[SHQVHV
2WKHULQFRPH
3UR¿WEHIRUHWD[ 20,967 19,488
7D[H[SHQVH
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Total 4,173 4,145
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31 March 2024 31 March 2023
6KDUHEDVHGSD\PHQWVWRHPSOR\HHV
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Total 312 308
6HJPHQWUHYHQXHIURPFXVWRPHUVE\JHRJUDSKLFDUHDEDVHGRQORFDWLRQRIWKHFXVWRPHULVDVIROORZV
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31 March 2024 31 March 2023
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109,913 101,456
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31 March 2024 31 March 2023
India
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37,065 36,512
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31 March 2024 31 March 2023
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31 March 2024 31 March 2023
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Balance Sheet
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31 March 2024 31 March 2023
'H¿QHGEHQH¿WREOLJDWLRQV
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Net plan liability 967 829
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31 March 2024 31 March 2023
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RWKHUUHOHYDQWIDFWRUVVXFKDVVXSSO\DQGGHPDQGLQWKHHPSOR\PHQWPDUNHW,QKHUHQWULVNH[LVWVIRUWKH&RPSDQ\WKDWDQ\
DGYHUVHVDODU\JURZWKRUGHPRJUDSKLFH[SHULHQFHRULQDGHTXDWHUHWXUQVRQXQGHUO\LQJSODQDVVHWVFDQUHVXOWLQDQLQFUHDVHLQ
FRVWRISURYLGLQJWKHVHEHQH¿WVWRHPSOR\HHVLQIXWXUH6LQFHWKHEHQH¿WVDUHOXPSVXPLQQDWXUHWKHSODQLVQRWVXEMHFWWRDQ\
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As at As at
31 March 2024 31 March 2023 31 March 2024 31 March 2023
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31 March 2024 31 March 2023
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31 March 2024 31 March 2023
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