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    New Engine Software On Certain

    Uploaded by

    BURAQ IBRAHIM

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    New Engine Software On Certain

    Uploaded by

    BURAQ IBRAHIM
    10 views6 pages

    Original Title

    NEW ENGINE SOFTWARE ON CERTAIN

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    10 views6 pages

    New Engine Software On Certain

    Uploaded by

    BURAQ IBRAHIM

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57...

    Page 1 of 6

    Shutdown SIS

    Previous Screen

    Product: WHEEL LOADER


    Model: 972K WHEEL LOADER PEM00318
    Configuration: 972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine

    Service Letter
    PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE ON CERTAIN
    EXCAVATORS, FOREST MACHINES, MOTOR GRADERS, SITE PREP TRACTORS, WHEEL
    LOADERS, AND WHEEL TRACTOR-SCRAPERS
    Media Number -TEBE4593-00 Publication Date -31/05/2016 Date Updated -31/05/2016
    CONFIDENTIAL

    TEBE4593-00

    31May2016

    U-273
    A-211
    D-244
    O-239

    PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW


    Before/After ENGINE SOFTWARE ON CERTAIN EXCAVATORS, FOREST
    MACHINES, MOTOR GRADERS, SITE PREP TRACTORS,
    WHEEL LOADERS, AND WHEEL TRACTOR-SCRAPERS

    1920 PS45091

    NOTE:
    Caterpillar’s obligations under this Service Letter are subject
    to, and shall not apply in contravention of, the laws, rules,
    regulations, directives, ordinances, orders, or statutes of the
    Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29
    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57... Page 2 of 6

    United States, or of any other applicable jurisdiction, without


    recourse or liability with respect to Caterpillar.

    NOTE:
    This Program must be administered either before or after
    failure. In either case the decision whether to apply the
    Program is made by the dealer. When reporting the repair, use
    "PS45091" as the Part Number and "7755" as the Group Number. If
    administered before failure, use "56" as the Warranty Claim
    Description Code and "T" as the SIMS Description code. If
    administered after failure, use "96" as the Warranty Claim
    Description Code, and "Z" as the SIMS Description Code.

    NOTE:
    The information supplied in this service letter may not be valid
    after the termination date of this program. Do not perform the
    work outlined in this Service Letter after the termination date
    without first contacting your Caterpillar product analyst.

    TERMINATION DATE

    31May2018

    PROBLEM
    The existing software can exhibit a FALSE trip -7 (Cylinder # Injector:
    Not Responding Properly) and E499 (Fuel Rail #1 Pressure Leak) codes on
    certain Excavators, Forest Machines, Motor Graders, Site Prep Tractors,
    Wheel Loaders, and Wheel Tractor-Scrapers.

    AFFECTED PRODUCT
    Model Identification Number
    12M 2 F9B00100-00220

    F9M00100-00481

    R9P00100-00199

    R9S00100-00360
    140M 2 M9D00200-00310, 500-1844
    Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29
    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57... Page 3 of 6

    M9G00200-00202

    M9J00200-00249, 400-952

    M9M00200

    R9G00100-00372

    R9M00100-00559
    160M 2 M9E00200-00213, 400-409

    M9K00200-00209, 400-425

    M9L00200

    M9T00200-00204

    R9L00100-00258

    R9T00100-00349
    2864C SP400100-00112
    336E CMR00161-00389

    KED00198-00354
    336E H HDW00146-00240
    336E HVG RBS00171-00172
    UHD OEM
    336E L BMH00165-00204

    BZY00135-02673, 2676-2677

    DPX00113-00114

    FJH00151-01886

    GTJ00122-00200

    JRJ00201-00517

    TEG00161-00234

    YCE00191-00780

    YEP00124-00546
    336E L H GNY00123-00131

    JEA00132-00179

    RZA00169-00171, 173-1060 Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29
    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57... Page 4 of 6

    336E L OEM DSZ00201-00203

    T3Z00201-00256
    336E L UHD PCE00211
    OEM
    336E LN TMZ00221-00439
    336E LN H SSL00145-00183
    568 YJX00100-00140, 142
    568 LL BRB00200-00386
    586C SP500100-00117, 119-121
    627H DBW00102-00348
    966K PBG00280-01246, 10001

    TFS00103-01450
    966K XE NGX00101-00107, 201-441
    972K PEM00264-00947

    Z4W00109-00771

    PARTS NEEDED

    Part Number Description


    Qty

    1 5044786 SFWR GP-A1000 12M2

    1 5044806 SFWR GP-A1000 140M2

    1 5044869 SFWR GP-A1000 160M2

    1 5045033 SFWR GP-A1014 627H

    1 5045976 SFWR GP-A1000


    336E / 568LL

    1 5045977 SFWR GP-A1000 336E-


    H

    1 5054232 SFWR GP-A1000


    586C / 2864C

    1 5055845 SFWR GP-A1000 966K

    1 5055846 SFWR GP-A1000 966K


    XE
    Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29
    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57... Page 5 of 6

    1 5055849 SFWR GP-A1000 972K

    In order to allow equitable parts


    availability to all participating dealers,
    please limit your initial parts order to
    not exceed 10% of dealership population.
    This is an initial order recommendation
    only, and the ultimate responsibility for
    ordering the total number of parts needed
    to satisfy the program lies with the
    dealer.

    ACTION REQUIRED
    Install the new software or latest available within SIS Web. Refer to
    the applicable software list in the Parts Needed.

    SERVICE CLAIM ALLOWANCES

    Product Caterpillar Dealer Suggested Customer Suggested


    smu/age
    whichever Labor Labor Labor
    Parts % Parts % Parts %
    comes first Hrs% Hrs% Hrs%

    0-17000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%


    0-60 mo

    NOTE: This is a 1.0-hour job

    PARTS DISPOSITION
    Handle the parts in accordance with your Warranty Bulletin on warranty
    parts handling.

    Copyright 1993 - 2023 Caterpillar Inc. Wed Mar 29 13:16:18 UTC+0200 2023
    All Rights Reserved. Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29
    972K Wheel Loader PEM00001-UP (MACHINE) POWERED BY C9.3 Engine(SEBP57... Page 6 of 6

    Private Network For SIS Licensees.

    Caterpillar: Confidential Yellow

    https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb... 2023/03/29

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