Facilitate and Capitalize On Change and Innovation
Facilitate and Capitalize On Change and Innovation
Facilitate and Capitalize On Change and Innovation
Group Assignment
1. How to deal with Resistance
2. Creativity versus Innovation
3. Why people resist change
4. Resistance to Change
5. Unfreezing the status quo
6. What are Strong Relationships Foster Success
7. six steps to maintaining lasting relationships with your clients
8. 5 Ways to Properly Greet a Customer
9. What is established and conduct business relationships?
10. What is an established business relationship?
11. Having a relationship focus rather than a transaction focus can be beneficial to a business
Select the examples of these benefits:
12. List 3 key groups of people you may build business relationships with in the TH&E Industry.
13. List 4 reasons business relationships are important.
14. List 6 ways you can maintain regular contact with customers and suppliers.
15. List 2 methods of Networking. These may be formal or informal.
16. Having a relationship focus rather than a transaction focus can be beneficial to a business.
Select the examples of these benefits:
Better production processes
Customer retention Positive word-of-mouth advertising
Improved product catalogues
Reduced staff turnover
Enhanced marketing materials
List 3 key groups of people you may build business relationships with in the TH&E Industry.
Costumer
2.Supplier
3. Investor
List 4 reasons business relationships are important.
-Increased sales focussed on retaining customers
-Higher level of costumer service
-Good word of mouth advertising.
-Reduction in marketing and operating cost.
List 6 ways you can maintain regular contact with customers and suppliers.
•Online communicatin
•Product lunch
•Personal visits
• Promotions
• Discounting
• Trade shows
Question 7
List 2 methods of Networking. These may be formal or informal.
•Community service clubs
• Professional associations