Differential Scale

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DIFFERENTIAL SCALE

INTRODUCTION

In simple terms, the semantic differential scale is a type of survey rating scale used for
psychological measurement. It helps to get to know your audience’s attitudes, approaches and
perspectives. A researcher develops a survey allowing a respondent to express a judgment,
using a scale of five to seven points.

WHAT IS A SEMANTIC DIFFERENTIAL SCALE?

A famous American psychologist, Charles Egerton Osgood, came up with the semantic
differential scale in 1979. With the help of his research, it became possible to record and
further analyze the “connotative meaning” of emotional attitude towards various matters.

Questionnaires that use the semantic scale are considered to be a very reliable way to get
information on people’s emotional reactions when it comes to a wide variety of subjects. For
instance, you can measure customers’ attitudes towards a new product launching on the
market or employees’ level of satisfaction. Ratings are basically “oscillating” to the extent
that they display two adverse characteristics of a subject under study (for example, low to
high scale or good to bad scale).

In the article, we provide illustrations and sample surveys utilizing semantic differential
scales that are created in the AidaForm Online Survey Maker. You can use ready-made
survey fields to create your own differential scales in no time, or you can customize
AidaForm templates and conduct your surveys and questionnaires free of charge.

THE SEMANTIC DIFFERENTIAL SCALE: ADVANTAGES

Easy for Respondents to Take

The main benefit of using the semantic differential scale is the ease with which respondents
will understand the scale. Almost everyone has encountered this type of survey. Thanks to a
scale connecting extremely opposite adjectives, the respondents can express their opinions
more specifically with the help of specific measurements.

Gives an Objective Picture


As the semantic scale questionnaires are pretty easy to take, respondents may express their
opinion in full. That helps the results to be as accurate and as statistically significant as they
can be.

Simple for the Interviewer to Make

Saving time is important, so another advantage is that the interviewer only needs to find two
opposite terms to use it as a measurement tool for a survey to work. Plenty of online services
help to find a good antonym — definitely check them out!

For instance, the S.D. scale items for analysing candidates for leadership position may be
shown as under:-

Unsuccessful

Lenient

Light

Cold

Regressive

Weak

Passive

Slow

False

Unsociable

3 2 1 0 -1 -2 -3

 (E) Successful
 (P) Severe
 (P) Heavy
 (A) Hot
 (E) Progressive
 (P) Strong
 (A) Active
 (A)Fast
 (E) True
 (E) Sociable
 Candidates for leadership position (along with the concept—the ‘ideal’ candidate)
may be compared and we may score them from +3 to –3 on the basis of the above
stated scales.
 (The letters, E, P, A showing the relevant factor viz., evaluation, potency and activity
respectively, written along the left side are not written in actual scale. Similarly the
numeric values shown are also not written in actual scale.)
 Osgood and others did produce a list of some adjective pairs for attitude research
purposes and concluded that semantic space is multidimensional rather than
unidimensional.
 They made sincere efforts and ultimately found that three factors, viz., evaluation,
potency and activity, contributed most to meaningful judgements by respondents.
 The evaluation dimension generally accounts for 1/2 and 3/4 of the extractable
variance and the other two factors account for the balance

PROCEDURE : - VARIOUS STEPS INVOLVED IN DEVELOPING S.D. SCALE


ARE AS FOLLOWS :

 First of all the concepts to be studied are selected. The concepts are usually chosen by
personal judgement, keeping in view the nature of the problem.
 The next step is to select the scales bearing in mind the criterion of factor composition
and the criterion of scale’s relevance to the concepts being judged (it is common
practice to use at least three scales for each factor with the help of which an average
factor score has to be worked out). One more criterion to be kept in view is that scales
should be stable across subjects and concepts.
 Then a panel of judges are used to rate the various stimuli (or objects) on the various
selected scales and the responses of all judges would then be combined to determine
the composite scaling.
BIBLIOGRAPHY

 https://aidaform.com/blog/semantic-differential-scale-definition-examples.html
 https://www.slideshare.net/poojarameshkumar19/semantic-differential-
46309434?from_m_app=android

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